47TH ANNUAL 2010 NAASS Conference N O R T H A M E R I C A N A S S O C I A T I O N O F S U M M E R S E S S I O N S Summer Session The “MAINE” Event Portland, Maine November 7-10, 2010 Holiday Inn By the Bay Welcome to the 47th Annual NAASS Conference 2010 has been a year of many unique twists and turns for higher education and NAASS as well! While many colleges and universities have faced dramatic financial reversions, others have dealt with burgeoning enrollments, and some with both! All of these events impact Summer Sessions in multiple ways. Our 47th Annual Conference is appropriately entitled the “Maine Event”, not only for its location, but as the main event for Summer leaders to network and learn new ideas or approaches. 2010 has also been a great year for NAASS as a growing association! The colorful new website www.naass.org has caught everyone’s attention with an archive of informational topics, member directory, blog, and many other features. You may have attended 2010 NAASS Administrative Council The Administrative Council is the governing body of the Association and consists of (a) the officers of the Association: the President, the President-elect, and the Treasurer; (b) one Vice President from each of the geographic regions; (c) three at-large members; and (d) the immediate past President. (Article V, Section I of the Constitution). President Sue Day-Perroots, West Virginia University President-Elect Bill McClure, University of Massachusetts Amherst Past President Allyson I. Morris, Regis University Treasurer Ken Smith, Virginia Tech one of the webinars on everything from Marketing to Managing Youth Programming! A special thanks to all who have contributed to NAASS’ electronic messaging in the past and present! Summer is often a time when we make new (and lasting) friends and then see them go onward, so it goes with NAASS. John LaBrie valiantly stepped in to assist with the Executive Secretary role until Northeastern University called upon him to serve in an Interim Dean role. Once again, long-time friends of NAASS stepped in to provide assistance, Janet Lange and Candy Hall at Bradley University, now serve as registration, communication, and overall support for NAASS. Be sure to personally thank all of these fine folks. Finally, thanks to Bill McClure, his planning committee, and the Administrative Council for their work over the past year to bring this conference and a strong organization to the members. Watch during the conference for updates on Summer Academe and emerging ideas for 2011! And, get involved! Sue Day-Perroots, Ed.D. President, North American Association of Summer Sessions “Thank you” to our Hosts: Middle States Region Vice President Cathy M. Evans, George Mason University North Central Region Vice President Dennis L. Nunes, St. Cloud State University Northeastern Region Vice President Tom Fuhr, SUNY Potsdam Southern Region Vice President Cynthia A. DeLuca, North Carolina State University Western Region Vice President Kerri M. Garcia, University of Nevada, Reno At-Large Members: Martin D. Barry, Oregon State University Beth Laves, Western Kentucky University Jon C. Neidy, Bradley University Schedule (Saturday-Sunday) Saturday, November 6, 2010 6:00 p.m. Early Bird ‘Old Port’ walking tour/no host dinner Pre-Conference Activities (Meet in the Hotel Lobby) 12:00-5:00 p.m. Conference Registration Desk Open (Hotel Lobby) The Portland ‘Old Port’ District is a collection of historic homes, shops, streets, pubs, and restaurants either on or a block from the harbor. It is an easy 5-10 minute walk from the hotel. Join one of the groups to get the feel of the city from this quaint perspective. Each group will settle into a pub for dinner, drinks, and networking. NAASS conference attendees are invited to participate in a raffle fundraiser to support the Theresa Neil Research Fund. It provides opportunities for members to conduct research and publish articles that are of relevance to Summer Session administrators. The goal is to raise $1,000 to support the funding. In keeping with The Maine Event conference theme, items for raffle include specialty gift baskets and excursions that celebrate the history and culture of Maine. Raffle items will be available for preview at the conference and tickets may be purchased at the registration desk. Winners will be selected by random drawing on Tuesday morning and announced at the closing banquet on Tuesday, November 9, 2010. (Please drop off your university’s/college’s pennant at the registration desk.) Sunday, November 7, 2010 8:00-4:00 p.m. Conference Registration Desk Open (Hotel Lobby) 8:00-9:00 a.m. Continental Breakfast (Second Floor Lobby) 8:00 a.m.-3:30 p.m. New Administrators’ Workshop (Somerset Room) 1:00-5:00 p.m. Pre-Conference Tours (Meet in the Hotel Lobby) Presenter: Jon C. Neidy, Bradley University 1. Freeport, Maine: Whether you’re looking to shop, browse, or simply enjoy a cocktail in an historic Maine tavern, Freeport, Maine is worth exploring! Freeport is a beautiful coastal Maine village with over 200 upscale outlets, designer shops, eclectic boutiques, B&Bs, hotels, great restaurants, and casual cafes. Every major chain store probably has an outlet shop in the Freeport shopping district. However, one of the best parts of your Freeport experience will come from exploring the unique, smaller shops that specialize in crafts, jewelry, and “one of a kind” shops that often feature items that have been handcrafted in Maine. The highlight of your Freeport shopping excursion will most undoubtedly be your visit to the L.L. Bean Flagship Store. Even if you don’t plan on buying anything, a visit to L.L. Bean is an experience in and of itself! Enjoy an authentic Maine experience, only 15 minutes north of Portland. Come shop, dine, and explore! Find a piece of Maine to take home. The tour is limited to 15 people and the cost is $10 per person which includes transportation. (http://www.youtube.com/watch?v=1IFnsRH3iKk) The New Administrators’ Workshop provides a valuable opportunity for new or almost new Summer Session Administrators to share experiences and learn together. The purpose of the workshop is to provide you with an overview of Summer Session administration and the Jon C. Neidy basic skills for success. The workshop is planned to let you reflect and organize your thoughts and help answer some of the questions you may have about Summer Session operations. Four key areas of Summer Session administration will be examined: organization, curriculum and program planning, finance, and marketing. As a new administrator, you come to Summer Sessions with different experiences and different perspectives. This highly interactive workshop will provide you with an opportunity to reflect on what you already know about your university, administration, faculty, and programs, and merge your knowledge with new information. 2. Portland Head Light: Just a 15 minute drive from the hotel, the second oldest light house in the U.S. awaits your visit. It has been in continuous operation since January 1791, although it is now automated. The site is home for the light house and keeper’s quarters, now a museum that displays a wide variety of light house artifacts and interpretive displays. This picturesque setting is the perfect New England scene. The tour is limited to 24 and the cost is $15/person which includes transportation, admission, and tour. (http://www.portlandheadlight.com/) 8:30-9:45 a.m. Standing Committee Meetings Conference and Program Planning Committee (Cumberland Room) Creative and Innovative Awards Committee (Kennebec Room) 3 Schedule (Sunday-Monday) 9:45-11:00 a.m. Standing Committee Meetings courses and programs that don’t fit the model of the traditional academic year. It is a time for considered risk taking. Whether test piloting new programs or delivery models, developing courses online or overseas, or putting a new face on an old course, summer is a time to experiment. Stop by to brainstorm with Georgette and together consider new approaches to generating revenues with your summer session. (Georgette is Director of Summer Session at The George Washington University in Washington DC. She has twenty-four years of experience in higher education, including enrollment management, special programs, and summer sessions.) Information and Communications Committee (Cumberland Room) Membership Committee (Lincoln Room) Quality and Research Committee (York Room) Creative and Innovative Awards Committee (continued) 11:00 a.m.-12:00 p.m. Finance Committee Meeting (York Room) 12:00-1:15p.m. New Administrators’ Luncheon with Mentors 2. Search Engine Marketing and Google Analytics (Kennebec Room) (Connecticut/Rhode Island Room) Ida Parisi, Northeastern University Members of the NAASS Administrative Council and standing committee members join the New Administrators’ Workshop participants for lunch and lively discussions of what it is like to be involved in Summer Session’s administration. More than 90 percent of online students in the pre-inquiry stage choose to use a search engine to find schools [DemandEngine’s Adult Learner Communication Survey, 2009]. Stop by to discuss the key concepts involved in search engine marketing (SEM) and search engine optimization (SEO). We’ll dive deeper into SEO techniques to help you gain more “organic” website traffic. Develop a search engine marketing strategy that will make an immediate impact on your internet presence and website visibility. Also, come by to learn about Google Analytics and how to use analytics tools to get the specific answers you need about your search marketing or website visitors. (Ida has over six years experience in search engine marketing and is presently the in-house SEO and manages all pay per click campaigns at Northeastern University’s College of Professional Studies.) 1:30-3:30 p.m. New Administrators’ Workshop (reconvened from morning) (Somerset Room) 2:00-3:30 p.m. Pre-Conference Consultation Sessions Have a problem, possible opportunity or tough decision you’re trying to make? Chances are one of your NAASS “expert colleagues” has tackled the same issue. We’ve set up a Consultation Corner where you can pose your questions to selected/experienced NAASS members in a quiet and relaxed atmosphere. Our experts’ areas of specialty include international programs, budgeting, leadership, marketing, and programming. Which consultant is right for you? 3. All things Summer Session (Lincoln Room) John Caron, Northeastern University Looking for the ‘jack of all trades’ person with whom to discuss your Summer Session interests? You can confidently discuss the following topics with John for good ideas, suggestions, and plans: Summer Session (in general), admission and enrollment management, course development, faculty orientation and professional development, leveraging entrepreneurial partnerships with academic departments, pre-college, online instruction, and summer study abroad programs. (John is the Associate Dean of the College of Professional Studies at Northeastern University with 15 years of experience in higher education and five years in the private sector.) 1. The Summer Experiment (Cumberland Room) Georgette Edmondson-Wright, The George Washington University Summer session’s goals are still very practical: college readiness programs or course offerings that alleviate curricular bottle necks, or fill vacant classrooms. For others, summer session is also a time for academic experimentation and innovation…a way to get a little more “milk” from the old cash cow. Faculty may showcase their expertise and engage students through new and creative 1:30-3:00 p.m. Administrative Council Meeting (York Room) 4 3:45-5:30 p.m. Official Opening Session of the 47th Annual Conference (Vermont Room) Sue Day-Perroots Bill McClure Conference Keynote Speaker Angus King, Jr. became Maine’s second independent Governor in 1995 and served for two successful four-year terms. In his second term, he was elected Governor by one of the widest margins in Maine’s history. A lawyer by training (LL.B. University of Virginia Law School, 1969), King began his Maine career as a staff attorney for Pine Tree Legal Assistance—a public service organization dedicated to providing free legal services for low income Mainers. An ardent environmentalist, he launched a career as an entrepreneur in 1989 as the owner of Northeast Energy Management, Inc. The company focused on large-scale energy conservation projects. Prior to becoming Governor, he was perhaps best known for his popular public affairs programming on the state’s public television network. As Governor, King championed education, research infrastructure to the State’s University System and land conservation. Under his administration, more public lands were placed under conservation easements than ever in the state’s history, thus preserving Maine’s ecoheritage indefinitely. His investments in research and development provided mission critical investments in the public university system and enhanced the state’s economic development infrastructure. The investments provided the state with newfound industries in the woods composite, energy conservation and green energy development sectors. He founded the Maine International Trade Center and more than quadrupled international exports of Maine products. In his second term, King introduced the first-in-thenation laptop program. With investments targeted to a technology endowment, Maine became the first state in the nation to provide every seventh and eighth grader with their own personal laptop—regardless of school district or geographic location. This innovation assured that every Maine student in the public school system would not be left behind in the digital divide. The innovation was highly controversial but resulted in a major technology investment and a re-tooling of the curriculum. The laptop program has since been expanded to include the high school population as well. King currently serves on numerous boards, holds teaching appointments at Bowdoin College and Bates College, and is active in other green business ventures. He lives in Brunswick, Maine with his wife, Mary J. Herman and is the father of five children. Michael Connolly Sue Day-Perroots, President of NAASS, officially welcomes you to celebrate the opening of the 47th Annual NAASS Conference. Presenters: Sue Day-Perroots, West Virginia University, President of NAASS; Bill McClure, University of Massachusetts Amherst, President-Elect of NAASS and Conference Program Chair; Michael Connolly, Saint Joseph’s College Conference Keynote Speaker Angus King, Jr., Former Governor of Maine. The College of Professional Studies at Northeastern University hosts Governor King as the conference Keynote Speaker. 5:30-7:30 p.m. Conference Welcome Reception (Cumberland Club) Hors d’oeuvres and beverages will add to the evening’s festivities. NAASS welcomes all members and attendees to the Cumberland Club, renew acquaintances, and meet colleagues. (Diagonally across the street from the Hotel) 7:30 p.m. New Administrators’ no-host Dinner Participants of the New Administrators’ Workshop are invited to join Jon Neidy, New Administrators’ Workshop presenter, for a no-host casual dinner. Monday, November 8, 2010 7:30 a.m.-4:30 p.m. Conference Registration Desk Open (Hotel Lobby) 7:30-8:20 a.m. Continental Breakfast (Lobby Adjacent to Vermont Room) 5 Schedule (Monday) 8:30-9:00 a.m. Stories from Gorham’s Corner (Vermont Room) At the same time, there is renewed focus on the quality of online learning. How are Summer Session directors to respond to questions and criticism about online learning? What should they be looking for as they incorporate online courses and programs into their offerings? How can they best ensure quality learning will take place? What alternatives and options are available in the face of critics who are not assuaged by thoughtful argument? This workshop will provide a high level overview of some of the most salient online learning quality benchmarks along with practical advice for Summer Session directors. Harlan Baker, University of Southern Maine, Moderator: Monique LaRocque, University of Southeren Maine Stories of colorful characters who peopled the Gorham’s Corner section of Portland in the 1930s -1950, including The Iron Lady, Miss Hazel Tapley, and the Numbers game. Harlan Baker Session 1B. “Bring the World to Your Campus this Summer” (Rhode Island Room) 9:00-10:00 a.m. Keynote Presentation, “Toto, I’ve a feeling we’re not in Kansas anymore” (Vermont Room) Presenter and moderator: Vanessa Cook, The University of Mississippi Richard Novak, Rutgers University Moderator: Bill McClure, University of Massachusetts Amherst Including international options can increase enrollment in summer programs. This session will cover how to incorporate study abroad programs into existing summer offerings and how to bring international students on-campus for summer terms. The session will share how to get faculty involved and ways to encourage student participation. Additionally, it will also cover how to plan for and recruit international students, including finding your marketing niche, advertising, and inclusion events to keep students satisfied. The presentation will conclude with a Q&A and general discussion. Dorothy said this to her dog Toto upon arrival in Oz, followed by “we must be over the rainbow.” Many of us who have been in higher education for a while think that we must be in Oz, given all of the technological developments around us. At the same time, many of our students experience this Richard Novak Oz as a second home, where all of the fantastic innovations are simply second nature. Summer Session programs need to bridge both worlds — the traditional academic world of higher education and the modern world of the modern student — to continue to attract enrollments and build the program. Richard will review some of what we know about online learning today and will highlight new technologies, administrative and academic, that can enable Summer Session programs to operate more effectively, and that point to even more advanced learning environments in the future. Session 1C. Integrating Online Tutoring with Existing Campus Academic Support (vendor presentation) (Massachusetts Room) Presenter: Ed Weisman, Smarthinking Moderator: Suzanne Murphy, Saint Joseph’s College How can Summer Sessions help students who need immediate tutoring or writing support when traditional support services are on summer hours? Moreover, how do faculty encourage tutoring under the pressure of the condensed summer term? We will discuss proven strategies to link the two together for optimal academic reinforcement. The presentation will focus on practical and impactful ways to integrate online tutorials into class assignments so that faculty and, if available, campus tutors play a role to reinforce the late night online tutorials. The strategies are beautifully simple to try on campus and will apply to any kind of online tutoring program be it home-grown, consortium-based, or third party. 10:00 a.m.-5:00 p.m. Vendor Showcase (Hotel Lobby) 10:00-10:30 a.m. Break (Lobby Adjacent to Vermont Room) 10:30-11:30 a.m. Concurrent Sessions 1 11:45 a.m.-1:30 p.m. Regional Lunches Session 1A. Online and Summer Session — The Perfect Storm or I Know Quality When I See It (Connecticut Room) Middle States – Jamie Bilella, Regional Vice President-Elect (Oxford Room) Presenter: Richard Novak, Rutgers University Moderator: Bill McClure, University of Massachusetts Amherst (DE, DC, MD, NJ, PA, VA, WV) Institutions and their Summer Sessions are developing more online courses, programs, and degrees to serve as economic engines and boosts for students to graduate in a timely fashion. North Central – Dennis Nunes, Regional Vice President (Cumberland Room) (IL, IN, IO, KS, KT, MN, MI, MN, MS, NB, ND, OH, SD, WI) 6 Session 2C. Study USA – When a Classroom Isn’t a Classroom (Massachusetts Room) Northeastern – Tom Fuhr, Regional Vice President (Somerset Room) (CT, MA, NB, NH, NY, NF, NS, ON, PE, QU, RI, VT, ME, UK) Presenter: Laura Antonow, The University of Mississippi Moderator: Beth Laves, Western Kentucky University Southern – Cynthia DeLuca, Regional Vice President (Kennebec Room) Domestic travel courses are innovative educational opportunities for students during intersession terms. Professors and students share learning adventures across the U.S. in the Study USA program at The University of Mississippi. Professors combine academic expertise and professional contacts to create immersive educational experiences in areas ranging from the biology of invasive species in South Florida to theatre in New York City. Learn about the rewards and challenges of domestic academic travel programs for both students and the campus. (AL, AR, FL, GE, LA, MS, NC, OK, PR, SC, TN, TX, BH, VI, WI) Western – Kerri Garcia, Regional Vice President (Lincoln Room) (AL, AB, AZ, BC, CA, CO, HI, ID, MT, NV, NM, OR, SA, UT, WA, WY) 2:00-3:00 p.m. Concurrent Sessions 2 (Connecticut Room) Session 2A. Friend or Foe? The Finance/Budget Office Presenters: Ken Smith and Michael Herndon, Virginia Tech; Mardell Wilson and Danielle Lindsey, Illinois State University; and Shawn Smith, North Carolina State University; and presenter and moderator: Cynthia DeLuca, North Carolina State University 3:00-3:30 p.m. Break (Lobby Adjacent to Vermont Room) 3:30-4:30 p.m. Concurrent Sessions 3 Organizationally, Summer Sessions enterprises have seen their fair share of movement! Regardless of where your Summer Sessions “fit” in the organization, there seems to be an increased interaction between the academic and financial offices. Tightening and/or reduction of state and campus budgets have necessitated a stronger collaboration between these two offices in order to identify strategies that will help the University meet academic and financial challenges — reaching across this organizational divide is a necessity. Learn how to enhance the working relationship to create a stronger and more functional partnership between Summer Sessions and the Finance Office. A panel of colleagues (three Summer Sessions administrators and three financial officers) will participate in a discussion of this collaboration and, hopefully, dispel some of the assumptions that exist. Session 3A. Centralized, Decentralized, and Everything in Between: Organizing Summer Sessions (Connecticut Room) Presenter and moderator: Bill Kops, University of Manitoba Based on two surveys of Canadian universities, this presentation will examine Summer Session organizational models, comment on what organizational changes have occurred, and speculate on why change happened. While it appears that the predominance of centralized models of Summer Session administration has continued, closer examination suggests that the common model is actually a hybrid model with some responsibilities vested in a centralized Summer Session unit with others devolved to colleges and/or departments. How is Summer Session organized on your campus? Could an organizational change happen? What factors might drive such a change? This session explores some research, but offers lots of opportunity to discuss your views on the topic. Session 2B. New Marketing Strategies: From Micromarketing to Community Building (Rhode Island Room) Presenter: Vanessa Cook, The University of Mississippi Moderator: Michelle Piskulich, Oakland University Session 3B. Developing a Model to More Accurately Determine Summer Course Needs (Theresa Neil Memorial Research Fund Recipient) (Rhode Island Room) New marketing strategies allow messages to be refined, targeted, and pushed to specific or micro-markets. The first case study examines a new media strategy including a text messaging campaign that allowed one university to target messages about programs and courses to prospective summer students, lessons learned, and strategies for moving forward from both a management and marketing perspective. A second case study details a Facebook campaign that helped build a community interested in and sharing information about special summer programs. Strategies for effective campaigns will be discussed, as well as how to rate your return on investment and ideas for personalizing your own campaign. Presenters: Mardell Wilson and Danielle Lindsey, Illinois State University Moderator: Ken Smith, Virginia Tech Determining all of the oftentimes conflicting ‘needs’ of Summer Session is essential when developing a set of course offerings that meet the needs of core mission students first, while fulfilling the expectations of faculty and staff. This session will describe how a comprehensive review of various data sets was conducted in conjunction with focus groups including department chairs/school directors and academic advisers to determine a more inclusive understanding of which core 7 Schedule (Monday-Tuesday) mission students, and for what purposes, enroll in Summer Session. In addition, some unexpected outcomes were discovered, as not everyone uses students as the primary target when considering summer programming. (Note: This project was sponsored by a grant from the Theresa Neil Memorial Research Fund.) 8:30-9:30 a.m. Concurrent Sessions 4 (Connecticut Room) Session 3C. Integrating Multiple Technology Strategies for Faculty, Student, and Client Training and Support (Massachusetts Room) Summer often involves “uncharted territory” outside the scope of many policies and procedures put in place for traditional college students in a campus based, semester setting. Summer encompasses not only academic college courses but also summer study abroad, K-12 pipeline programs, professional conferences, and more. Each group can present unique legal concerns. Whether it be contracts, payroll issues/employee classification, liability agreements, copyright, medical releases and services, identification procedures, campus safety and security, drop-off/pick-up policies for K-12 programs, emergency protocols/emergency response plans, staff training, background checks, adherence to university policy, FERPA, privacy issues, or travel abroad policies, an awareness of the legal issues are important for any Summer Session Administrator. Session 4A. Summer Legal Issues from 30,000 Feet Presenter: Lori Glover, Worchester Polytechnic Institute Moderator: John Caron, Northeastern University Presenters: Nancy Boyington, Erica Hughes, Jason Baack, University of Maine (Hutchinson Center) Moderator: Sue McCullough, University of Maine (Hutchinson Center) Technology integrated into teaching and learning requires instructor, student and client training, communication, and support. Using a wide variety of technology strategies, the University of Maine Hutchinson Center will share its innovative techniques and strategies for using website, video conferencing, pod casting, and other strategies for working smarter and not harder while creating more value for students and instructors. Session 4B. Success of Summer Early Entry — A College Readiness Program for Entering Freshmen (Rhode Island Room) 6:00 p.m. Affinity Group Dinners (Meet in the Hotel Lobby) Presenters: Beth Laves and Alicia Bingham, Western Kentucky University Moderator: Natalie Kokorudz, University of Illinois at Chicago Join a group of your colleagues and visit a Portland restaurant for an enjoyable evening and great meal. According to the Kentucky Council on Postsecondary Education, as many as 68% of incoming college freshmen will need one or more remedial/developmental courses in reading, writing, or math to be prepared for college. Nearly one-quarter will need help in all three areas. Students at Kentucky public institutions are now required to take those developmental classes during their first year at college. This issue has brought many challenges as Western Kentucky University (WKU) struggles with adequate instructional staff, space, and scheduling during fall and spring semesters. For students, this can cause delays to take degree required courses. Summer Early Entry at WKU has been successful in providing entering freshmen with an option that allows them to begin the fall semester college ready. In addition to structured developmental courses, students can participate in study groups, free tutoring, use accessible computer labs, and work individually with faculty. This will be an interactive session that encourages everyone to discuss successes, concerns, challenges, and solutions discovered in implementing college readiness summer programs. Tuesday, November 9, 2010 8:00 a.m.-1:30 p.m. Conference Registration Desk Open (Hotel Lobby) 7:30-8:20 a.m. Breakfast (Lobby adjacent to the Vermont Room) 7:30-8:20 a.m. New Administrators’ Breakfast (Lincoln Room) Jon C.Neidy, Bradley University, Sue Day-Perroots, West Virginia University and Bill McClure, University of Massachusetts Amherst Over breakfast, the NAASS President and President-elect will meet with participants in the New Administrators’ Workshop to poll them about what changes can be made in the workshop and conference program to better meet the needs of new administrators. Session 4C. Zen and the Art of Summer Management (Massachusetts Room) Presenters: Sarah Bradford and Christy Buckles, East Tennessee State University Moderator: Cindy DeLuca, North Carolina State University 8:30 a.m.-12:00 p.m. Vendor Showcase (Hotel Lobby) Who would have thought that processing summer contracts could be a stress free experience? Online summer contracts 8 and reports with electronic signatures enable departments, colleges, and administrators an efficient and accurate alternative to the traditional hard-copy paper method that is often time-consuming and produces errors. East Tennesse State University has used an online summer system for two years and the results have been far better than expected. Across campus, executive aides to vice-presidents have all described the system as user-friendly and precise, and similar forms of the program are now being replicated in other work areas. In addition, cases of paper and printer ink have been saved. especially when working with international partners. Important hints are shared on how to ensure that your plans don’t end up ‘on the rocks’ and your students don’t end up ‘overboard’. ‘Knowing the ropes’ can help the experience of an International Summer School be valuable for all. Join us for a session that ties relationship counseling with creative program planning and a permitted minimum of sea-faring terms. Session 5C. Engagement Marketing: How to Involve Students in Your Message (Massachusetts Room) Presenter: Jessica Carter, The University of Montana Moderator: Karin Pires, University of Southern Maine 9:45-10:45 a.m. Creative and Innovative Awards/Break (Vermont Room and adjacent Lobby) Traditional marketing pushes a message out to students, leaving you wondering if they ever really received it. Engagement marketing invites students to be involved with the message, perhaps even creating it themselves. This session provides an overview of several engagement marketing campaigns at The University of Montana and ideas and tips are ready to be stolen by rookies and seasoned marketers alike. Specific topics include: how students were engaged, promotion of the campaign, the use of t-shirts and other giveaways, evaluation, and lessons learned. 10:45-11:45 a.m. Concurrent Sessions 5 Session 5A. 2010 NAASS Summer Web Site Analysis Project (Connecticut Room) Presenters: Harriet Abe, University of Hawai’i Manoa; Martin Barry, Oregon State University; Bill Kops, University of Manitoba; Loy Lytle, University of California, Santa Barbara; and presenter and moderator: Allyson Morris, Regis University 12:00-1:15 p.m. Lunch Round Table Discussion Groups This presentation continues the analysis of summer websites that stimulated much discussion and awareness from 2007-present. The goals of the project are: base the website analyses on the student’s perspective; develop the criteria as well as an instrument that NAASS member institutions might use to assess their websites from a functional perspective; assess the extent to which current websites are easily accessible; use pleasing graphics; have layouts that are “userfriendly”; provide students with functionally useful information; and stimulate collegial discussions about website assessment standards. As in 2009, the 2010 analysis includes all NAASS members’ summer websites. (Pick up lunch in Lobby adjacent to Vermont Room) 1. How to Present Summer Sessions in a Private Way (Somerset Room) Facilitators: Allyson Morris, Regis University and Harriet Nokuri, Catholic University of America Join us in a lively discussion about private institutions. Many of the same issues facing Summer Sessions administrators at large public universities also affect summer terms offered by private universities and colleges. While private institutions may oftentimes be smaller, the problems of administering summer programs may have larger scope and present more (or at least unique) challenges. Topics to be discussed include: marketing, financial models, tuition rates and discounts, and special programs (travel study, pre-college, winter session). Session 5B. Shipping Networks: Perspectives from the Overseas Ports (Rhode Island Room) Presenters: Sarah Ormrod, Cambridge University (UK) and Bill Whobrey, Yale University Moderator: Tracy Weber, University of California Berkeley 2. Summer Session Revenue Sharing Experiences (Kennebec Room) The International Alliance of Research Universities (IARU) Global Study Program (GSP) involves ten world-wide universities that allow students to experience programs with one of the partner institutions. While there are administrative challenges, the benefits from this partnership model could work for other organizations at home and abroad. Using the GSP model as a starting point, key issues are addressed for both open-access and collaborative international programs. The appropriate relationship between ‘home’ and ‘host’ universities are key, Facilitator: Ken Smith, Virginia Tech Sharing the Wealth: A variety of financial models are used to promote summer participation at different institutions. If you use a revenue sharing model at your institution, come and share with others how it works and what aspects have been most successful. If you don’t have a revenue sharing model but might like to implement one, come and learn from the experiences of others. 9 Schedule (Tuesday-Wednesday) 7. Winter Term (Oxford Room) 3. Project Management Tips and Tools (Connecticut Room) Facilitator: Tom Fuhr, SUNY Potsdam Facilitator: Jessica Carter, The University of Montana Winter Sessions are becoming more and more popular for our institutions. What are the pros and cons of two, three, or even four week mini-sessions that begin in mid to late December and last well into January? What is the mix of graduate/undergraduate to travel courses that are being offered? Are online courses the predominant delivery mode for Winter Sessions? What are the some of your best practices for success? And conversely, what are some of your current challenges that perhaps other institutions have been able to solve? These topics, as well as others that participants would like to discuss, will be the focus of this roundtable. Whether you’re executing a marketing campaign, launching a new scheduling process, or tackling a special issue, effective project management can make your efforts more successful. Come to the roundtable to learn tips and tools that can help you understand, plan, manage, and evaluate your projects for Summer Session. Please bring and share any tips, tools, and resources that you use, as well. 4. Online Course Design Methods and Concepts (Rhode Island Room) Facilitator: Marcie Savoie, University of Massachusetts Amherst This discussion will focus on three specific areas of online course design: course development (gathering materials), course design (navigation and aesthetics), and course content creation (lectures, assessments, assignments, etc.) These topics will be covered along with conversations regarding the amount of time required to develop and design an online course. A checklist for Designing and Developing Online Courses will be provided to all participants. 1:30-4:30 p.m. Conference Tours (Meet in the Hotel Lobby) 1. Freeport, Maine: Whether you’re looking to shop, browse, or simply enjoy a cocktail in an historic Maine tavern, Freeport, Maine is worth exploring! Freeport is a beautiful coastal Maine village with over 200 upscale outlets, designer shops, eclectic boutiques, B&B’s, hotels, great restaurants, and casual cafes. Every major chain store probably has an outlet shop in the Freeport shopping district. However, one of the best parts of your Freeport experience will come from exploring the unique, smaller shops that specialize in crafts, jewelry, and “one of a kind” shops that often feature items that have been handcrafted in Maine. The highlight of your Freeport shopping excursion will most undoubtedly be your visit to the L.L. Bean Flagship Store. Even if you don’t plan on buying anything, a visit to L.L. Bean is an experience in and of itself! Enjoy an authentic Maine experience, only 15 minutes north of Portland. Come shop, dine, and explore! Find a piece of Maine to take home. The tour is limited to 24 people and the cost is $10 per person which includes transportation. (http://www.youtube.com/ watch?v=1IFnsRH3iKk) 5. Degree Completion and Accelerated Degree Programs for Working Adults (Massachusetts Room) Facilitator: Monique LaRocque, University of Southern Maine We will talk about the emerging role of Summer Sessions in the delivery of accelerated degree programs (e.g. Baccalaureate Degree Completion; Three-Year degrees) for the benefit of working adults. Some questions we might consider are: to what extent has your institution used Summer Session to help launch/implement accelerated degrees for working adults? How could Summer Session influence/impact the development of broad-based policies around such initiatives, for example: the academic calendar, a third academic semester, accelerated terms, faculty compensation considering in-load/ overload implications, and resources needed to launch such programs. And finally, what kinds of challenges, opportunities, and threats exist for Summer Session to serve as an integral semester for the success of accelerated programs? 2. Saint Joseph’s College Farm/Food Service: Get out of town! Come visit Saint Joseph’s College on Sebago Lake for a tour of the college farm and a sample of the delicious local food served by our food service provider, Bon Appetit. The farm, run in conjunction with Bon Appétit, features gardens, greenhouses, turkeys, sheep and a guard llama! We advise wearing “sensible shoes” for the tour. Afterward, as you enjoy tasty snacks in beautiful Xavier Hall, a Tudor building overlooking the lake and the White Mountains, Bon Appetit’s general manager Stuart Leckie will share with you the local, sustainable food philosophy employed at Saint Joseph’s College. The college is only 35 minutes from Portland. There’s more to Maine than the coast! The tour is limited to 12 people and the cost is $15/person which includes transportation and food. 6. Your Summer Session Website — What Works Best? (Lincoln Room) Facilitator: Jessica Madrigal, Johns Hopkins University An effective website for Summer Session is no longer ‘nice to have’ but an important vehicle for both marketing and providing information. How that website is used and presented to potential students is equally important. This interactive session will review known and proven traits of successful and viable Summer Session websites. Please bring your ‘good, bad, or ugly’ examples to share and learn how to make improvements. 10 5:30-7:00 p.m. President’s Reception at the Portland Museum of Art summer instruction inferior or superior? Are summer classes graded too easy? Do most students use summer classes to remediate academic deficiencies? How many students enroll in a summer course because they know a certain favorite faculty member will be teaching it? Do students who take sumLoy Lytle mer classes really graduate earlier? When student fees rise, do summer term enrollments/units actually decline? When summer offices are decentralized, do summer term enrollments tail off or rise? To what extent are our ideas about summer based on fact, or are actually cleverly disguised factoids, half-truths, or self or outright deceptions? In this retrospective look, you’ll learn about the tools and methods you might want to use to separate halcyon realities from summer delusions. The Portland Museum of Art invites you to discover the largest and oldest art museum in Maine while you enjoy the reception with light food and drinks to meet and network with colleagues. The museum serves as a vital cultural resource for all, with a collection of more than 17,000 objects housed in three historic and remarkable buildings, showcasing three centuries of art and architecture. 7:15-10:00 p.m. Annual Conference Banquet (Vermont, Connecticut and Rhode Island Rooms) Cocktails and dinner Awards announced and presented Raffle drawings made and presented Entertainment 10:00-10:15 a.m. Break (Lobby adjacent to the Vermont Room) Wednesday, November 10, 2010 10:15-11:15 a.m. Plenary Session (Vermont Room) Events and Trends Affecting Higher Education and Summer Sessions — Questions that Weren’t Answered 7:30-8:20 a.m. Breakfast (Lobby adjacent to the Vermont Room) Presenter: Tom Kowalik, Binghamton University (SUNY) Moderator: Bill McClure, University of Massachusetts Amherst 8:00 a.m.-11:15 p.m. Conference Registration Desk Open (Hotel Lobby) Recent events and coming trends will greatly influence higher education, our institutions, and our Summer Sessions. How we prepare to take advantage of the opportunities these trends bring and to protect our programs Tom Kowalik from the threats they pose, will define successful Summer Sessions in the future. As we conclude the 2010 conference, this session will lead us into the future by (1) highlighting key trends, (2) engaging participants in an opportunity to explore how their Summer Sessions might be affected by these trends and spending time generating ideas to address them, and (3) collecting feedback from participants as they identify ways NAASS might more effectively help its members prepare for these trends. 8:30-11:15 a.m. Vendor Showcase (Hotel Lobby) 8:30-9:15 a.m. Annual NAASS Business Meeting (Vermont Room) Presiding: Sue Day-Perroots, West Virginia University and Bill McClure, University of Massachusetts Amherst 9:15-10:00 a.m. Legacy Series: Making Cents: Selling the Summer Term While Sorting Through Its Facts, Factoids, Half-Truths, and Deceptions (Vermont Room) 11:15 a.m. 47th Annual Conference Adjourns Presenter: Loy Lytle, University of California, Santa Barbara Moderator: Martin Barry, Oregon State University As Summer Sessions administrators we constantly strive to get the word out to our students, faculty, and administrators about the unique advantages of the summer term; “Truth in advertising” is predicated on our ability to separate “fact” from “fiction”. Are summer classes really smaller than in the other terms? Is 11:30 a.m.-1:30 p.m. NAASS Administrative Council Luncheon Meeting 11 Hotel Information 2010 Committees Conference and Program Planning Committee Information and Communications Committee (continued) Bill McClure, University of Massachusetts Amherst, Chair Molly W. Berger, Case Western Reserve University John Caron, Northeastern University Beth Laves, Western Kentucky University Sue Day-Perroots, West Virginia University Jon C. Neidy, Bradley University Georgette Edmondson-Wright, The George Washington University Sarah J. Ormrod, Cambridge University Candy Hall, Bradley University Beth Tyson-Lofquist, Western Carolina University Donald R. Howie, The University of Mississippi Ken Smith, Virginia Tech June Irvine, Saint Joseph’s College Membership Committee John LaBrie, Northeastern University Janet Lange, Bradley University/North American Association of Summer Sessions, Chair Janet Lange, Bradley University/North American Association of Summer Sessions Jessica Madrigal, The Johns Hopkins University Sue Day-Perroots, West Virginia University Suzanne Murphy, Saint Joseph’s College Cynthia A. DeLuca, North Carolina State University Allyson I. Morris, Regis University Cathy M. Evans, George Mason University Karin Pires, University of Southern Maine Thomas W. Fuhr, SUNY Potsdam Ken Smith, Virginia Tech Kerri M. Garcia, University of Nevada, Reno Creative and Innovative Awards Committee Bill McClure, University of Massachusetts Amherst Allyson I. Morris, Regis University Cathy M. Evans, George Mason University, Chair Dennis L. Nunes, St. Cloud State University Candy Hall, Bradley University Nominations and Elections Committee Tracey O’Leary, George Mason University Allyson I. Morris, Regis University, Chair Kim Price, Duke University Sue Day-Perroots, West Virginia University Florie A. Wilcoxson, University of Alaska Fairbanks Barbara Gotshall, Colorado State University Shannon Zottola, Marywood University Janet Lange, Bradley University/North American Association of Summer Sessions Jon C. Neidy, Bradley University Finance Committee Ken Smith, Virginia Tech, Chair Quality and Research Committee Beverly Breslin Kalinowski, The College of New Jersey Bill J. Kops, University of Manitoba, Chair Ellen S. I. Chang, University of California, Berkeley Jamie A. Bilella, Montclair State University Mark D. McClain, Cedarville University Yvonne Murnane, Winthrop University Vykuntapathi Thota, Virginia State University Information and Communications Committee Jessica Madrigal, The Johns Hopkins University, Chair Martin D. Barry, Oregon State University Cynthia A. DeLuca, North Carolina State University Lori Glover, Worchester Polytechnic Institute Loy D. Lytle, University of California, Santa Barbara Dennis L. Nunes, St. Cloud State University Patricia L. Suske, University of Nevada, Las Vegas 12 Conference Hotel The official conference hotel is: Holiday Inn By the Bay 88 Spring Street Portland, ME 04101 www.innbythebay.com Main Number: 207-775-2311 or 800-345-5050 Check In and Check Out Time Check in time is 4:00 p.m. with check out at noon. Extending Your Conference Stay Based on availability, the conference room rate is being made available to all conference participants three days prior to the conference and three days after the conference. Availability can change from day to day. Business Center Recognizing the technical needs of business travelers, the Holiday Inn By the Bay offers a fully equipped Business Center. Air Transportation In addition to being easily accessible by land, daily major airline service is also available via the Portland, Maine International Jetport located only 15 minutes from the Holiday Inn By the Bay. Weather Portland, Maine enjoys ‘moderate’ temperatures in November with average highs in the low 50s and average lows in the low 30s. 7 6 Portland, Maine 7-10, 2010 other Summer Session administrators. __ Saint Joseph’s __ Portland Headlight __ Freeport Overall, I am pleased I attended the NAASS 2010 Conference in Portland, ME. I plan to register for the NAASS 2011 Conference in Chicago, IL. The conference registration fee was reasonably priced. The registration staff were helpful during the conference. I found the Holiday Inn staff to be The Holiday Inn meeting rooms and Conference Evaluation COMMENTS: “Thank you” to our sponsors: Jaxxon Promotions remains committed to enhancing your competitiveness and profit through the use of promotional products. Advertising specialties absolutely do provide repeated exposure to your image and school. We offer practical items as well as ones that are new and different. Your choice! Also, remember us for all of your tradeshow needs – table covers, banners and flags and displays. Smarthinking, Inc. provides people and technology to help institutions offer their students outstanding online tutoring. Many institutions work with Smarthinking to increase student achievement and enhance learning, increasing persistence in the process. Most Smarthinking tutors are college faculty with an average of nine years of campus teaching experience. They follow the same Socratics method the best tutors in campus tutoring centers employ. Smarthinking is the only online tutoring company with client-conducted research proving its impact on retention and grade improvement. 48TH ANNUAL 2011 NAASS Conference N O R T H A M E R I C A N A S S O C I A T I O N O F S U M M E R S E S S I O N S November 13 - 16, 2011 • Chicago, Illiniois • Hilton Suites on the Chicago Magnificent Mile • Make plans to attend