Running head: NINTENDO 1 Nintendo Student’s Name Institutional Affiliation NINTENDO 2 Nintendo Introduction Nintendo Company Limited has launched the Wii U as a marketing and competitive strategy in the gaming industry. The company aims to sustain the exceptional success it has been enjoying in the gaming technology with the regular Wii. It has been able to increase their revenue in the video game segment. The company innovativeness has enabled them to launch products that have received accolades from customers and colleagues. The current paper explores the best strategies that the company needs to employ in order to increase their competitiveness in the crowded industry. It also evaluates the process of ensuring growth in the organization. The company had introduced new products to the market. The company’s strategy has always been to look for a new market for the current services and products. This has enabled the company to increase its revenue and customer satisfaction hence the brand loyalty. Nintendo Company Limited has been faced with stiff competition on its poise to be the leader in the video gaming industry. The company has been able to develop products and services that have revolutionized gaming industry (Boomson Blog, 2008). It has come across various challenges while developing and sustaining competitiveness. This paper delves into the strengths and challenges the company has undergone during the recent past. The launch of the Nintendo Wii Console has enabled Nintendo Company Limited to establish itself as a market leader in the video games industry. The company has been able to scrutinize and re-examine its approaches to maintain competitive edge. Organic Development Nintendo is trying to establish itself as the leading producer of innovative gaming products using the company’s venture into creating easy to use environment. The company is NINTENDO 3 developing an interactive social networking tool to enabled communication among users. The company has been able to spread their investment easily. The company has been able to takeover small company that produces gaming product hence developed strategic independence. The launch of the Wii has given Nintendo a strong competitive advantage over the Xbox 360 from Microsoft and the Play Station 3 from Sony. The company has been able to gain control over other competitors by takeovers (Buerk, 2011). The increase in the company revenue is attributed to the launch of a new video game product. In essence, Nintendo’s innovatiness has enabled them to launch products that have received well. The company has set the pace for other companies in the gaming industry. Additionally, it has received rave review from customers and colleagues. This paper seeks to investigate the strategies used by the Corporation in edging their competitors and increasing the market share. The introduction of novel products to the market has enabled the company to advance its’ growth in the industry. The Nintendo Wii console has enabled the company to establish itself as a leader in the video gaming market. Corporate Entrepreneurship An internal analysis of Nintendo Company Limited reveals that the rapid growth, development and emergence of the company can be attributed to a stronger revenue base (Molina, 2011). Nintendo Company has been able to make drastic changes within its organizational structure as well as business operations. These changes can be associated with the ability of Nintendo Company to create and maintain its own competence and capability. In the recent past, the company has been involved in several takeovers that have enabled it reduce its operational costs by increasing and expanding the scale of production at the company. The company also adapted exceptional cost management strategies in order to reduce its operational NINTENDO 4 costs. The reduction in operational costs has enabled Nintendo Company to boost and expand its market share in the industry. It has also enabled the company to globalize its brand worldwide. Moreover, stiff competition from rival firms such as Sony Corporation and Microsoft Corporation has enabled Nintendo Company to become more creative and innovative as a result of increased pressure and rivalry. Increased pressure from competitors has also forced Nintendo to shift its focus to the effects of social systems and mobiles devices. As a consequence, the company has become more prominent and famous, because of its creativity, innovativeness and ability to produce high quality products with high performance and efficiency. Consequently, the annual revenues of the company have grown. Nintendo has also been able to create a strong brand image as well as strong relationships with its major distributors in the industry. Thus, it can be argued that creativity and innovativeness have enabled the company to survive the cutthroat competition in the video games industry through the adaption and deployment of latest technological advancements in its operational and business processes. The Nintendo Business Environment Technology plays a fundamental role in driving marketing activities. It revolutionizes the way marketers carry out their duties. It also provides new ways of conducting research. Technology has proven to be a powerful tool in the progress of any company (Snider, 2011). Technological advances that yield to market penetration and company-customer relations are the best, which need to focus on enhancing communication, storage and processing of customer information. This is evident in the current marketing firms that invest heavily in the information technology. The analysis of the external environment of Nintendo will investigate the economic, demographic, technological and global market for the company. The company targets NINTENDO 5 demographic markets that have been disregarded by many companies. The company has targeted in-house game designers who have provided quality products (Snider, 2011). Compared to competitors, the Nintendo objectives can be measured with the amount or quantity of goods and services sold. It is important to measure the cost the company has incurred in buying raw materials and paying for manpower, and then add to the pricing of products. Thereafter, the number of sold products will be known. The Five Forces of Competition and Their Effects According to Albrecht (2009), the five major forces of competition that are likely to affect an organization such as Nintendo Company Limited include the threat of new entrants, the threat of substitute products or services, rivalry among competitors in the industry, the bargaining power of buyers and the bargaining power of suppliers. Albrecht (2009) further asserts that increased intensity of these five forces of competition among firms in industry is likely to hamper the performance of firms of the industry hence leading to a reduction of investment returns. In contrast, if the forces are less powerful or intense, an organization would be able to make profits hence increased its return on investments. SWOT Analysis of Nintendo Company Limited A SWOT Analysis refers to a detailed examination of the strengths, weaknesses, opportunities and threats faced by an organization through critical assessment and scrutiny of its internal and external environments. With regard to Nintendo Company Limited, a SWOT Analysis of its internal and external environments reveals the following factors that are likely to impact its performance within the video games industry. Table 1: SWOT Analysis of Nintendo Company Limited TYPE OF FACTOR NINTENDO 6 Positive Internal Strengths hostile Weaknesses Strong global presence Supply deficiency Ability to develop high High reliance on quality products contracted Increased returns on manufacturers investments Lack of video games Increase in cash flows produced by the Employment of competent company and knowledgeable workers External Low liquidity ratio Lack of debts or liabilities Opportunities Growing market for Poor pricing strategies products of the company which makes the and related software products of the Growth and expansion of company vulnerable to the gaming software lowly-priced products market in the United States Threats Shorter product Growth and expansion of lifecycles. Products of market for console the company loss value products in India easily. NINTENDO 7 Increased demand for gaming products in the online market Production of less durable products Unpredictable and persistent rise and fall of the exchange rates Slow economic growth in the main target markets; namely Japan and the United States. As shown in Table 1 above, the major strengths of Nintendo are mainly founded on its global presence, ability to develop high quality products, increasing cash flows, increased competency of workers, low liquidity ratio and a decline in debts of the company. On the other hand, insufficient supply of raw materials and finished products, high dependence of the company on contracted manufacturers and inability of the company to produce own video games can be cited as the weaknesses of Nintendo that are likely to slow down its performance and growth in the industry. Dillon (2011) also asserts that Nintendo has a weak supply chain in most countries and a poor distribution network in Japan, which are likely to inhibit its growth and expansion in the video games industry. Moreover, the ability of the company to generate optimal revenues form foreign countries is further hampered by the unpredictable rise and fall of exchange rates and harsh global economic conditions. However, the growth and success of Nintendo in the video games industry is threatened by the migration of online gaming as a result of new technological advancements. Nintendo also charge premium prices for its products, NINTENDO 8 therefore, making the products vulnerable to close substitutes, which are sold at lower prices in the industry. The company also manufactures products whose lifecycles are relatively short thus the products lose value quickly. Competitive Advantage A competitive analysis of Nintendo Company Limited reveals that it develops and manufactures products targeting all members of the family. Although this can be viewed as an excellent strategy for targeting the market, it can also reduce the ability of the company to attain and maintain a competitive advantage in the industry. This happens because the development of non-gamer’s products is simple and needs user-friendly equipment. It is a threat to the future of the game console designs hence the need for the review of the strategy. However, Nintendo has been able to attain competitive advantage by developing and implementing achievable and attainable business goals and objectives. For instance, most of the business goals and objectives set by the company are within the budgets of the firm. This clearly indicates that Nintendo Company usually takes a detailed consideration of the limitations and constraints it faces as a profit-making organization before it ventures in any business. Similarly, Nintendo Company has been able to gain competitive advantage in the industry through increased product improvements. According to Dillon (2011), the company is capable of making rapid and brisk improvements on its products within a short period of time. As a consequence, the company has been able to progress consistently and constantly with technological advancements. However, Edery and Mollick (2009) asserts that Nintendo has not been able to persuade and influence potential clients whom it would turn into turtsted clients hence hindering its baility to gain competitive advanatge in the industry. In addition, the attainment or acquisition of raw materials that are used for the production of its products has also been a major challenge to the NINTENDO 9 Nintendo Company. In contrast, Molina (2011) argues that the compnay has effectively utilized the presence of a good transport system and effective communictaion channels to faciliate the movement of raw materials from suppliers to the company and to transport finsinhed goods to target customers hence enabling it to gain competetive advantage in the industry. Nintendo has also increased its competitive advantage in the industry by acquiring small companies in the industry in spite of its limited resources. Threshold Capability Nintendo Company Limited has been able to compete effectively with other rivals firms in the gaming industry through synchronization and combining of efforts with well-established companies in the industry. This has enabled the company to introduce its products easily into the market despite the products being new. Although Nintendo Company has a small number of workers, it has managed to penetrate the video games market successfully through the development of appropriate market penetration strategies such as excellent pricing strategies and proper allocation of resources to facilitate marketing efforts. For instance, the company usually develops marketing goals and objectives that are in line with the overall goals and objectives of the company. For instance, the company developed a highly detailed Customer Relationship Management (CRM) framework that strategically defined the relationships between Nintendo and its clients. The Customer Relationship Management framework has enabled the company to shift its focus from the provision of products and services to customers hence ensuring that the needs and preferences of customers are identified and satisfied properly. The CRM framework has also led to the streamlining of business operations of the company with the needs of customers (Molina, 2011). Consequently, Nintendo has been able to become successful in the video games industry. NINTENDO 10 Dynamic Capability Nintendo Company Limited has been able to redevelop its strategic strength through the establishment of a comprehensive Customer Relationship Management (CRM) framework that aims at minimizing wastage of resources in the organization, reducing complaints received from customers and reducing the overall costs incurred by the company in operational and business activities. In addition, the CRM framework has helped in reducing customer churn rates and employee turnover. The customer relationship management framework has also resulted to increased satisfaction of customers. As a consequence, the company has been receiving referrals of novel customers thereby leading to an increase in customer base and market share in the video games industry. It has also enabled marketing managers to gain a deeper understanding or command of the different needs of customers. This enables the company to develop products that meet the needs of customers effectively using the available resources. The company is able to provide products that are both customer oriented and technologically oriented. Nintendo has been effective in creating and incorporating technological experience in its products. Threats The company’s competitive advantage is under threat following its decision to develop family centric products. This ideology has limited the company’s ability to protect the game console designs, because the family centric approach will require production of simple and user friendly products. Additionally, the economic environment is harsh for the game console, which has resulted to a decline in the company’s revenue. However, the number of people using the game console has increased significantly in the recent past. Nintendo is somehow threatened by the power of distributers and supplier of hardware parts. Moreover, the company has been faced with legal restrictions for environment damages. NINTENDO 11 Compared to its competitors, Nintendo has improved its technology department more environmentally friendly. Lastly, the threat of buyers is high in this industry since the company relies entirely on selling gaming and console products, unlike their competitors like Sony who generate revenue from other sources. The revenue of Nintendo can fall in case customers decide to purchase product of their competitors. The only advantage the company has is when it comes to reducing switching cost. The Nintendo Wii product is the cheapest in the market hence advantage over switching. Additionally, there is intense competition from other companies hence the urge to spend more on innovation. The company has been able to neutralize the threat of competition by analyzing their objective, strength, assumption, and current strategy. Opportunities The production, promotion and development of video games and console are expensive. The existing companies in the industry have refined their business processes enabling them to gain competitive advantage. There is a need for new developers to create more differentiated products to compete effective in the market (Molina, 2011). The threat of new entrance is minimal since Nintendo provides distinctive and patented products in the market. Additionally, the company has a competent workforce with capability to produce technological products. On the other hand, the suppliers in the industry are moderately powerful. The Current Strategy Differentiation and Segmentation NINTENDO 12 For my part, Nintendo needs to invest heavily in research and development (R & D) activities in order to be able to produce high quality goods and services. This can be achieved through increased focus on the development of high quality products with exceptional performance. It is important for the company to make good use of its economic resources such as raw materials, technical knowhow, marketing team and the competent management team to ensure that it gains competitive advantage in the video games industry. Buerk (2011) also asserts that Nintendo should effectively utilize its resources in order to be able to produce valuable goods for customers. Buerk (2011) further affirms that the ability of Nintendo to develop innovative and highly differentiated products in the industry largely depends on its ability to take advantage technological advancements and optimize their utility in the firm. - Differentiation product and premium prices Advantage over competitor Differentiation product and premium prices Segmentation - Produce products for a market niche Efficient manufacturing processes Additionally, the company has established an effectual manufacturing process hence the large scale production of game systems. This has enabled the company to create and exceptional brand name. These resources have enabled the company to develop products that are atypical, valuable and momentarily non substitutable. This has given the company a competitive NINTENDO 13 advantage since they have patented their products. It has been difficult for competitors to imitate their products. Lastly, Nintendo has established a strong brand, which is critical and valuable. Diversification The future of the Nintendo Company lies in its ability to develop differentiated and diversified products. The company main source of revenue is production of console and gaming products. The company needs to develop new competitive products to sustain the current market share. They should maintain the competitive advantage by expanding the video game genres beyond the simple and family centric approach. The company should develop intrinsic and mature games. It also has to improve the inventive technology and approaches. There is increased competition in the gaming industry hence the need for innovative and differentiate products. -Related diversification -Diversification Involves developing processes that are related to the current business Developing diversified products served by the organization Merging and acquisition -Conglomerate diversification Managing the organizational processes that have no relationship with existing operation The Nintendo Company requires acquisition and merging with other well established company such as Sony to extend the market share thereby improving efficiency and economy of NINTENDO 14 scale. Consolidation will enable the company to increase market power and technological expertise. The online gaming industry has enlarged the number of internet consumers. Consequently, the company needs to develop products that target the young population. This is because they are technology savvy and innovative. On the other hand, brainstorming is the best approach that the workforce needs to embrace. These techniques are used to create innovative ideas hence the increased (Snider, 2011). Development of new products to the market has enabled the company to advance its’ growth in the industry. Merging -International expansion Acquisition Strategic alliance References NINTENDO 15 Albrecht, K. (2009). Corporate radar: Tracking the forces that are shaping your business. New York: AMACOM. Boomson Blogspot. (2008). Nintendo swot analysis. BaBOOM. Retrieved from http://boomson.blogspot.com/2008/02/nintendo-swot-analysis.html Buerk, R. (2011). Nintendo bets on 3D gaming amid slumping profits. BBC News. Retrieved from http://www.bbc.co.uk/news/business-12593712 Dillon, R. (2011). The golden age of video games: The birth of a multi-billion dollar industry. Boca Raton, FL: A K Peters/CRC Press. Edery, D., & Mollick, E. (2009). Changing the game: How video games are transforming the future of business. Upper Saddle River, N.J: FT Press. Molina, B. (2011). Sony drops price of PlayStation portable to $130. USA Today. Retrieved from http://content.usatoday.com/communities/gamehunters/post/2011/02/sony-drops-priceofplaystation Snider, M. (2011). Social media, mobile devices help video games grow. USA Today. Retrieved from http://usatoday30.usatoday.com/tech/news/2011-03-01-videogames01_CV_N.htm