Contents Executive Summary i CHAPTER 1 Our National Service Journey pg 1 CHAPTER 2 Conversations on NS pg 21 CHAPTER 3 More Opportunities to Contribute pg 31 CHAPTER 4 Support and Recognition pg 51 CHAPTER 5 Enhancing NS Management pg 67 CHAPTER 6 Looking Ahead pg 77 Executive Summary i Executive Summary National Service (NS) provides the security and stability essential for Singapore’s progress and prosperity. Introduced in 1967, NS is now deeply entrenched as a national institution. Generations of Singaporean men remember the defining moments, experiences and friendships forged during NS. Our national servicemen have served with pride and commitment. They have made invaluable contributions toward a safe and secure Singapore, our home. Our servicemen and Regulars are at the heart of the Singapore Armed Forces (SAF), Singapore Police Force (SPF) and Singapore Civil Defence Force (SCDF). Since independence, NS has evolved to keep pace with the changes in our society and our threat environment. This is necessary if NS is to remain relevant. Against this backdrop, the Committee to Strengthen National Service (CSNS) was set up in March 2013 to examine how the NS system can be strengthened for the future, to better serve Singapore and Singaporeans. The CSNS Steering Committee, chaired by Minister for Defence Dr Ng Eng Hen, was supported by two Working Groups (WGs). The WG on “Support for NS”, chaired by Second Minister for Defence Mr Chan Chun Sing, examined how we can better motivate our servicemen and maximise their contributions. The WG also studied measures to strengthen support for NS among the community. The WG on “Recognition and Benefits for NS”, chaired by Minister of State for Defence Dr Mohamad Maliki Bin Osman, examined how we can better recognise and show appreciation for the contributions of our servicemen. The CSNS engaged more than 40,000 people from all walks of life through extensive conversations on NS. Many gave valuable feedback and useful suggestions. The consultation efforts gave us a deeper understanding of how NS is perceived by different stakeholders. The CSNS carefully examined the feedback and suggestions, and made recommendations in six broad areas. A Strong NS Training System The CSNS recommends strengthening the NS training system with an additional 1,100 SAF Regulars and 230 SPF and SCDF Regulars, to improve training and inculcate values more effectively. These Regulars will be well-versed in the latest training methods and technology. They can also better emphasise and enforce training safety. As role models, they will provide our full-time national servicemen (NSFs) with a better appreciation of why they train and what they are defending. More Opportunities for National Servicemen to Contribute The CSNS proposes that servicemen be deployed more flexibly, in a manner that takes into account their skills and preferences, where possible. The percentage of officers and specialists in the SAF, SPF and SCDF should be increased from 30% to 40%. This reflects the need for more leaders in the 3rd Generation SAF as well as the increasing abilities of young Singaporeans to contribute to our defence capabilities. Servicemen who serve in non-combat vocations, such as administrative support assistants and transport operators, should be given a wider range of options to take on operational, instructional and leadership roles. NSFs who are interested in deepening their military expertise and pursuing a military career can become Regulars on short contracts after the completion of their full-time NS. In addition, scholarships can be awarded to NSFs with the aptitude and a strong interest in science and engineering. Operationally Ready National Servicemen (NSmen) with relevant civilian expertise can contribute to national defence and security in their areas of expertise. The Ministry of Defence (MINDEF) and Ministry of Home Affairs (MHA) should continue to enhance the value proposition of NS. Soldiering competencies should be accredited to reflect the leadership, technical and specialist skills acquired during NS. The Certificate of Service should be enhanced to emphasise these competencies. This will provide employers with useful information about prospective employees and highlight the value that NS brings to the workforce. The SAF Volunteer Corps The CSNS proposes the establishment of the SAF Volunteer Corps (SAFVC). This will enable women, first generation Permanent Residents and new citizens to contribute to national defence and strengthen support for NS. The volunteers will undergo a four-week course to gain basic military skills and values. They will be orientated to their operational and professional roles in the SAFVC. Recognition and Benefits for National Servicemen The CSNS proposes to revamp the National Service Recognition Award (NSRA) into the NS HOME (HOusing, Medical and Education) Awards. The NS HOME Awards will support servicemen in the areas of housing, healthcare and education. They will be disbursed at each of these three milestones during their NS journey: (i) the completion of full-time NS; (ii) the midpoint of the Operationally Ready NS (ORNS) training cycle; and (iii) the completion of the ORNS training cycle. The first milestone award will be disbursed into the Post-Secondary Education Account for studies in educational institutions, just like the NSRA. An additional amount will be disbursed into the Central Provident Fund (CPF) Medisave Account to help meet the healthcare needs of our servicemen. ii Executive Summary iii The second and third milestone awards will be disbursed into the CPF Ordinary Account to provide more flexibility to use these awards for housing and education, with an additional amount disbursed into the Medisave Account for healthcare. MINDEF and MHA should also provide life and personal accident insurance coverage for our servicemen, to cover incidents during full-time NS and the period of their ORNS call-ups. After completing full-time NS, NSFs currently wait up to eight months to enter local tertiary institutions. The CSNS recommends that MINDEF and MHA consider ways to facilitate the NSFs’ onward transition to studies and work. This can include working with the local tertiary institutions to explore ways to reduce the transition time after full-time NS. Expanding Community Support for NS To increase convenience for NSmen, the MINDEF Notification Centre and Home Team Overseas Notification Centre requirements should be reviewed, such that notification is needed only for overseas trips of more than 14 days. Families, employers, and the broader community play vital roles in supporting our servicemen. The CSNS recommends that more be done to recognise the families of servicemen. For instance, the Family Recognition Voucher scheme should be extended to a larger number of servicemen who perform well during In-Camp Training (ICT). More SAFRA and HomeTeamNS facilities should also be provided for NSmen to bond with their families and their NS buddies. To strengthen employer support, the CSNS proposes that the awards given to employers and co-workers supportive of NS could be enhanced to provide higher levels of recognition. For instance, an “NS Mark” could be introduced to recognise companies with pro-NS policies and human resource practices. This award could be a factor for consideration when companies bid for MINDEF/SAF and Home Team contracts. Community recognition should be improved, through support for community-led initiatives that recognise servicemen and raise public awareness of NS. To reach out more effectively to different NS stakeholders and increase their support for NS, the CSNS proposes that the Advisory Council for Community Relations in Defence be restructured to comprise (i) an Employer and Business Council; (ii) an Educational Institutions Council; and (iii) a Family and Community Council. National Education efforts should be strengthened through the SAF Veterans’ League and Home Team veterans, whose members can help impart core national values to the younger generation and boost community support for defence and security. A Positive NS Experience: Easing Administrative Restrictions The SAF, SPF and SCDF must be good stewards of the time that our servicemen commit to serve Singapore. Currently, 45% of pre-enlistees are enlisted within four months after their post-secondary studies. The other pre-enlistees are typically enlisted within eight months. The CSNS proposes that the wait time for enlistment be reduced. Under the revised enlistment system, 90% of pre-enlistees should be enlisted within four months after their post-secondary studies, while the remaining pre-enlistees should be enlisted within six months. The earlier enlistment will enable about 60% of NSFs to start work earlier after completion of full-time NS, and polytechnic students need not be disrupted for local university studies in August. The CSNS proposes that MINDEF and MHA partner servicemen in their efforts to keep fit. This includes giving NSmen more time and flexibility to meet their Individual Physical Proficiency Test (IPPT), IPPT Preparatory Training (IPT), and Remedial Training (RT) requirements. The IPPT/IPT window should be extended. This will give NSmen more time to train and pass their IPPT, or improve their fitness through IPT. For those who do not pass the IPPT, the RT window should also be extended. NSmen who put in the extra effort to keep fit and do well in their IPPT should be recognised through increased incentive awards. MINDEF and MHA should also work closely with schools and educational institutions to help pre-enlistees build up their fitness prior to full-time NS. To help NSmen keep pace with their ORNS training cycle, the CSNS proposes to implement make-up training for High-Key ICTs within the same work year. In addition, NSmen should be allowed to use electronic devices such as tablets and laptops in non-sensitive areas within camps, such as accommodation blocks and cookhouses, so that NSmen can stay in touch with their family and work during ICT. The CSNS recommends the establishment of NS Relations Offices in the SAF, SPF and SCDF, to deepen engagement and communication with our servicemen. NSmen will be able to approach their NS Relations Officer who can provide dedicated assistance on their NS-related queries. The CSNS also recommends that MINDEF and MHA harness technology to improve NS-related touch points such as the NS Portal, to make NS administration more efficient and user friendly. Having progressed so far together as a nation, we have more to defend today. To safeguard our home and our way of life, it is crucial that our future generations continue to believe in the value and purpose of NS. The recommendations made by the CSNS aim to strengthen NS and secure a better future for Singapore. iv Our National Service Journey 1 2 CHAPTER 1: Our National Service Journey What Will You Defend? “I will defend my nation because I love my family. I do not want to let them down. I understand how much my fellow Singaporeans cherish their loved ones. That strengthens my determination to protect our nation.” “Singapore’s independence.” – P r o f e s s o r To m m y K o h , A m b a s s a d o r - a t - L a r g e “Our community.” – M u t h h u k u m a r P a l a n i y a p a n , T O D AY V o i c e s – S Lakshmanan, Businessman and C o m m u n i t y Vo l u n t e e r “My dreams.” – Ta u f i k B a t i s a h , S i n g e r / S o n g w r i t e r As a young nation, Singapore has overcome many challenges to achieve the stability and prosperity we enjoy today. We are a small city state, heavily reliant on our connectivity to the rest of the world. As an open economy, we are subject to global financial volatility and trade fluctuations. Our experience of nation building has shown that we cannot leave the survival of Singapore to chance, or count on the generosity of others. If Singapore does not defend itself, no one will. Singaporeans alone are responsible for the survival and continued prosperity of the island we call home. “Peace does not come for free. We need everyone to see the significance of NS in preserving what we have.” – 1 S G ( N S ) L o K e m S h e o n g , N S m a n o f t h e Ye a r 2 0 1 3 Our National Service Journey 3 Father to Son – NS through the Generations When LTA(NS) Shamsul Bin Haron went to Pulau Tekong for his Basic Military Training (BMT) in October 2008, his father, Haron bin Ghani, advised him to “take training seriously and listen to your instructors. When things get difficult, just tahan (endure) and always aim to be the best.” … The strength of a nation cannot be measured by its material resources alone. NS: 1977 Both in actual size and actual numbers of population, we may be the smallest nation in Asia. But the quality of our people should be second to none. However, quality alone without the training and discipline which are relevant would have no significance for our future well-being in Singapore. Therefore, it is imperative that we must develop our human resources and ensure that we have a generation of young people who can meet this challenge. We are one nation, one people, and our Armed Forces are here to defend and serve our people, the citizens of Singapore. – Code of Conduct for the Singapore Armed Forces, First Edition 1967 NS: 2008 With this advice in mind, Shamsul excelled in BMT, and went on to Officer Cadet School (OCS). He was subsequently posted back to the Basic Military Training Centre as an instructor. Shamsul and his father. Besides giving time-tested advice, Mr Haron, who enlisted in 1977 in 4 SIR (4th Battalion, Singapore Infantry Regiment) as a rifleman, would always share his NS experiences with his son. Mr Haron never tires of telling the story of his training in jungles overseas. “After crossing a river, which was brownish-yellow in colour, we opened up the Maggi Mee in our field packs, only to find that it was soggy from the river water. But we ate it anyway… We also did a topo(graphical) exercise in the dense jungle. The maps we were given showed very little detail, and we took two full days to reach our objective. Those were really hard times that we will remember for life.” While the conditions in NS were much better compared to what his father went through, Shamsul still found the training tough. For instance, during the Individual Field Craft training, his section did leopard crawls until they suffered abrasions and cuts on their hands and knees. Before the wounds could heal, the section had to go through field camp and did more leopard crawls in the rain. When his commanders saw Shamsul having difficulty doing the leopard crawls, they scolded him for not reporting his injuries and ordered Shamsul to see a medic. Shamsul recounted that “at that moment, I learnt something. Even as your instructor puts you through tough training, he always has your welfare at heart.” For Mr Haron, it was gratifying to see his son come out of NS the better for it. “I’m so proud that he became an officer. I told him to always remember that you might not know the struggles your men are going through, so never push them to the brink, and always take care of them.” Shamsul also noticed a change in himself: “NS woke me up. I decided that if I carried a poor attitude during NS, it wouldn’t benefit me in future. I might as well take the opportunity to learn to lead. I thus learnt to be disciplined and responsible.” 8 Our National Service Journey 4 Building Our National Defence 1854 1963 1967 1974 1981 1986 1991 2003 2007 The Singapore Volunteer Rifle Corps was formed to supplement the local constabulary to ensure law and order. Indonesia opposed the formation of the Federation of Malaysia, which included Singapore. This triggered Konfrontasi, which ended in 1966. During Konfrontasi, the 1st and 2nd Singapore Infantry Regiments, the Singapore Volunteer Corps and the Vigilante Corps were deployed to combat saboteurs and ensure homeland defence. Full-time NS was introduced. The NS (Amendment) Act was passed in Parliament in March. The first batch of 9,000 NS-eligible Singaporeans registered for NS in April. At the same time, part-time NS was introduced for the Special Constabulary and Vigilante Corps in the Singapore Police Force (SPF). In January 1974, a group of foreign terrorists hijacked the ferryboat Laju at the Bukom jetty and held five crew members as hostages. The Laju Incident demonstrated the need to have a sufficient reserve of trained Police officers who could supplement the regulars during a security crisis. The Civil Defence Command was formed under the SPF. The first batch of Civil Defence Full-time National Servicemen was enlisted into the Civil Defence Command in October. The Hotel New World collapse highlighted the need for a strong civil defence force to tackle public safety incidents effectively and efficiently. This incident later led to the transfer of SAF and SPF NSmen to augment the SCDF. A group of foreign terrorists hijacked SQ117, a Singapore Airlines plane. Before any hostages could be hurt, SAF commandos stormed the plane, killing the hijackers and freeing all hostages. The SAF played a major role in combating the SARS outbreak by contributing to detection, contact tracing and quarantine management efforts. From 2007 to 2013, the SAF contributed to the international community’s reconstruction efforts to restore stability in Afghanistan. Under the ambit of Operation Blue Ridge, a total of 492 soldiers with a wide range of capabilities were deployed to Afghanistan. Photo credit: Ministry of Defence. Photo credit: © Singapore Press Holdings Limited. Reproduced with permission. Photo credit: Ministry of Defence. Photo credit: © Singapore Press Holdings Limited. Reproduced with permission. Photo credit: Ministry of Home Affairs. Photo credit: Ministry of Defence. 7 Photo credit: © Singapore Press Holdings Limited. Reproduced with permission. 1942 1965 1969 1975 1983 1990 1994 2004 2013 The British surrendered to the Japanese, and Singapore was occupied by the Japanese for three years and seven months. During the occupation, Force 136 comprising individuals such as Lim Bo Seng and Tan Chong Tee were involved in resistance activities. Singapore gained independence. The Ministry of the Interior and Defence took charge of internal security and national defence, which were safeguarded in the beginning by the police, a small corps of militia volunteers, and the 1st and 2nd Battalions of the Singapore Infantry Regiment. Our National Day Parade featured AMX-13 tanks for the first time. Full-time NS was extended to the SPF to supplement the regular forces. The Singapore Armed Forces (SAF), Singapore Civil Defence Force (SCDF) and SPF were activated in the all-night rescue operation during the Cable Car Incident, where a ship struck the cable over the waterway between Singapore and Sentosa. The Committee to Recognise the Contribution of Reservists to Total Defence (RECORD) was formed. The Police NS Key Installations Unit was formed. National servicemen from the SPF and SAF were mobilised to protect Singapore’s key installations. The SAF embarked on a 3rd Generation (3G) transformation to meet new security challenges effectively. The Committee to Strengthen National Service was formed. Photo credit: © IWM. Photo credit: Ministry of Information and the Arts Collection, Courtesy of National Archives of Singapore. Photo credit: Ministry of Information and the Arts Collection, Courtesy of National Archives of Singapore. Photo credit: Ministry of Home Affairs. Photo credit: © Singapore Press Holdings Limited. Reproduced with permission. Our National Service Journey 9 National Service: The Cornerstone of Singapore’s Defence and Security NS: Evolving with Singapore NS has been the cornerstone of our nation’s defence and security since independence. Our national servicemen form the backbone of the Singapore Armed Forces (SAF), Singapore Police Force (SPF) and Singapore Civil Defence Force (SCDF) that keep Singapore safe and secure. To date, more than 900,000 male Singaporeans have served NS and journeyed through this rite of passage. For many, this defining experience bonds servicemen from different backgrounds and across generations. The need for NS became clear when Singapore gained independence in 1965. It would not have been possible to raise a regular force of a sufficient size to protect this island state given our small population. On 21 February 1967, then Prime Minister Mr Lee Kuan Yew announced the introduction of full-time NS. Conscription began with 900 of 9,000 eligible conscripts enlisting for full-time NS, while the rest served part-time in the People’s Defence Force, the Vigilante Corps and the Special Constabulary. Full-time NS was extended to the SPF and SCDF in 1975 and 1981 respectively. DID YOU KNOW? Prior to the announcement on NS, then Minister for Defence, Dr Goh Keng Swee announced on 29 November 1966 that, with effect from 1 January 1967, all new government and statutory board employees would have to undergo NS training. This was done so that the government would set the example in supporting NS. Enlistees taking the Oath of Allegiance. Recruits having their hair cut. Recruits celebrating at their Basic Military Training Passing Out Parade. 10 Our National Service Journey 11 When NS was introduced, officers served three years and other ranks served two years, followed by ten years of reserve service. In 1971, the length of service was changed to two-and-a-half years for servicemen holding the rank of corporal and above. In 1983, the reservist training cycle was extended from 10 to 13 years, to meet operational needs. The roles of national servicemen have changed over time. Our first few batches of enlistees were trained in infantry battalions. Enlistees also started joining the Republic of Singapore Navy (RSN) and Republic of Singapore Air Force (RSAF) in 1969 and 1970 respectively. In 1975, the first intake of full-time Police National Servicemen was enlisted and deployed for peacetime and emergency functions, such as crime prevention patrols and protection of key installations, and preparation and training for national emergencies and disasters. The SCDF enlisted its first intake of NSFs in 1981 to provide emergency services to the nation during peacetime and crises. In 2005, arising from improvements in training and technology, the duration of full-time NS was reduced from two-and-a-half years to two years. The Operationally Ready National Service (ORNS) duration was shortened to ten years in 2006. (ORNS replaced the term “reservist” in 1994 to better signify the operational roles and readiness of our main fighting force.) Since then, our servicemen’s roles have expanded. They are now trained for a wide spectrum of operations. In the SAF, our servicemen are trained to fight within units that have to operate in a decentralised manner and in urban terrain. They are also technologically savvy, and able to operate sophisticated equipment. This will enable the SAF to achieve mission success decisively and efficiently. For over 47 years, NS has evolved into a national institution that is well accepted and a part of our way of life. Beyond protecting Singapore from armed conflicts, our servicemen are now involved in countering terrorism, dealing with the aftermath of natural disasters and tackling health epidemics. For instance, our NSFs and NSmen from the SAF and the Home Team aided relief efforts in Indonesia and Thailand in the wake of the Boxing Day tsunami of 2004, working shoulder to shoulder with our regular forces. Our SCDF NSmen have participated in a total of nine relief missions in the Asia-Pacific region, as part of Operation Lionheart. Back home, our SAF NSFs contributed to detection, contact tracing and quarantine management efforts during the SARS crisis in 2003. SAF medics were also deployed at Changi Airport to augment efforts to screen air travellers. The changing roles of our servicemen reflect the need for NS to evolve and keep pace with the changes in our society as well as our threat environment. This is necessary if NS is to remain relevant. An SAF exercise. 12 Our National Service Journey 13 NS, as the bedrock of our fighting force and national security, remains critical for Singapore’s continued survival and success. A strong defence underpins the peace and prosperity we enjoy, by safeguarding Singapore’s independence and sovereignty, as well as providing us with the political space and freedom to act in Singaporeans’ best interests. Against this backdrop, the Committee to Strengthen National Service (CSNS) was set up in March 2013 to examine how the NS system can be strengthened for the future, to better serve Singapore and Singaporeans. The turbulence and instability in our regional security environment in recent years underscore the continued importance of defence for this generation. Countries have become increasingly assertive over the maritime and territorial disputes in the East and South China Seas. Tensions in Northeast Asia in particular have risen, as overlapping claims intersect with historical animosities, domestic nationalism and changing power dynamics. We also have to contend with non-traditional threats such as terrorism, piracy, natural disasters and health epidemics. These unpredictable threats are complex, with no easy solutions. Dr Ng Eng Hen chairing a CSNS Steering Committee meeting at the Home Team Academy. The CSNS Steering Committee The CSNS comprises a Steering Committee supported by two Working Groups (WGs). The Steering Committee, chaired by Minister for Defence Dr Ng Eng Hen, has 20 members from diverse backgrounds and experiences, including Members of Parliament, NSmen, women and employers. Servicemen during training. Having come so far together as a nation, we have more to defend today. To safeguard our home and our way of life, we must build on the strong foundation established by our pioneers, and strengthen NS to protect what we love and cherish. It is crucial that our future generations continue to believe in the value and purpose of NS, and firmly support this national institution. “Support for NS” Working Group “Recognition and Benefits for NS” The WG on “Support for NS” chaired by Second Minister for Defence Mr Chan Chun Sing, examined how we can better motivate our servicemen and maximise their contributions. The WG also studied measures to strengthen support for NS among the community. The WG on “Recognition and Benefits for NS” chaired by Minister of State for Defence Dr Mohamad Maliki Bin Osman, examined how we can better recognise and show appreciation for the contributions of our servicemen. Working Group 14 Our National Service Journey 15 16 Terms of Reference A strong defence and security force is necessary to safeguard our sovereignty and way of life. To strengthen NS as the critical institution for Singapore’s continued survival and success, the CSNS will recommend measures to further: Motivate national servicemen to give their fullest in performing their duties. CSNS members interacting with NSFs over lunch. Help national servicemen balance their duties with family, career and personal commitments. The CSNS engaged Singaporeans extensively through conversations on NS, to draw out the collective aspirations of our servicemen and understand what NS means to Singaporeans. Public engagement began in May 2013, and involved over 40,000 participants. The participants included NSmen, NSFs, Regulars, parents, women, employers, grassroots volunteers, students and other members of the public. They took part in focus group discussions (FGDs), a Town Hall Session, a webchat, dialogue sessions in NS units, and also provided feedback through emails, letters, and our website. The CSNS commissioned the Institute of Policy Studies (IPS) to conduct an independent survey on the prevailing attitudes towards NS. In addition, we studied various conscript systems, and visited Finland and Switzerland to better understand their systems and how they sustain public support. Strengthen support for NS from families, employers, schools, Permanent Residents, new citizens and the broader community. DID YOU KNOW? Chatham House Rules were adopted during the FGDs to encourage candid sharing. Under the Chatham House Rules, perspectives and feedback gathered during the FGDs can be used, but without being attributed to individuals. All unattributed quotes in this report were from FGD participants. Promote recognition and appreciation of the contributions of national servicemen. Dr Ng Eng Hen interacting with FGD participants. Our National Service Journey 17 18 A Strong Belief in the Need for NS IPS Survey Findings Survival and Success 98% feel that NS is crucial for national defence and security, which allows Singapore to develop and prosper. National Defence 96% believe that NS plays an important role in national defence. Discipline and Values 97% feel that NS instils discipline and values among the young. Personal Growth 95% view NS as a rite of passage, transforming boys to men. Opportunities 94% acknowledge that NS provides opportunities to learn something useful. 97% feel that more can be done to match servicemen’s personal skills and abilities to NS vocations. The IPS survey findings indicated a healthy level of support for NS. Singaporeans affirmed that NS is a vital institution for securing the peace and prosperity of our homeland. Most also believe that NS reinforces our Singaporean identity and feel that the values and skills our young men gain from NS training are valuable for character building. Respondents to the IPS survey said that more should be done to increase the broader community’s involvement in NS. Many also supported offering women, new citizens and first generation Permanent Residents (PRs) the opportunity to volunteer for national defence. 95% agree that families are supportive of NS commitments. 42% feel that employers prefer National Day Parade 2013. From July to September 2013, the IPS conducted face-to-face interviews with more than 1,200 Singaporeans from all walks of life to better understand their perceptions and attitudes towards NS and the defence of our nation. Community Support to hire people without NS commitments. Contributing as Volunteers 81% support women being allowed to contribute to defence as volunteers. 78% feel that first generation PRs and new citizens should be allowed to contribute to defence as volunteers. Recognising Our Servicemen 94% believe that servicemen’s contributions during NS are valued. 98% feel that there should be more recognition at key life milestones. Our National Service Journey 19 Study Visit to Finland and Switzerland Minister for Defence Dr Ng Eng Hen led a CSNS delegation on a study visit to Finland and Switzerland in October 2013. For more information on the SAF Volunteer Corps and deployment, refer to Chapter 3 The delegation noted that Finland and Switzerland enjoy strong public support for their conscript systems, which have existed for nearly 100 years and over 150 years respectively, during prolonged periods of peace. In a 2012 national poll, 72% of Finnish citizens supported conscription. In a 2013 referendum, 73% of Swiss citizens voted in support of the conscript system. In Finland, this support is attributed to its history and relations with larger neighbours. For the Swiss, they remain convinced that as a landlocked nation, they must protect their neutrality and independence. The Finnish and Swiss conscript systems are part of their national identity. The Finnish and Swiss public are aware that their defence forces have evolved along with society, and have adapted their conscript training through reviews and consultation efforts. Engaging Our Stakeholders Dr Ng Eng Hen speaking to Finnish conscripts. Dr Ng Eng Hen interacting with Swiss reservists. The delegation also noted that in Switzerland, support from employers is strengthened through initiatives by the Swiss Armed Forces to engage companies. Finnish and Swiss conscripts can indicate their vocational preferences when they enlist. In addition to operational requirements, the conscripts’ education, skills and professions are taken into consideration when vocations are assigned. Women can volunteer for military service. Each year, around 400 women join the Finnish military as volunteers. In Switzerland, about 140 women join the military as volunteers annually. The IPS survey captured the perceptions of NS in Singapore, and the study visit provided points of reference on how other countries maintained strong public support in their conscript systems. These findings complement the CSNS public consultation efforts that will be elaborated in Chapter 2. 20 Conversations on NS 21 CHAPTER 2: Conversations on NS Public support for NS is critical for national defence and security. The CSNS therefore placed great emphasis on public engagement, and provided many avenues for Singaporeans to give their views on how NS can be strengthened. There were two phases in the CSNS consultation effort. Phase 1 focused on generating “Broad Conversations” on NS. Phase 2 sought to “Gather Ideas” on specific topics raised in Phase 1 for more in-depth discussions. “Our feedback will help shape policy outcomes and ensure that we have a strong and sustainable NS system that will benefit Singapore and Singaporeans.” Phase 1: Broad Conversations Our conversations on NS started in May 2013. Participants responded with their feedback and suggestions through online channels, during the FGDs and at dialogue sessions in NS units. The Committee adopted a listening approach during this phase. CSNS Public Engagement Process Dialogue sessions within NS units Facebook Institute of Policy Studies survey Website Webchat Town Hall Emails Focus Group Discussions Participants were forthcoming with their feedback and suggestions. They affirmed that NS is critical to Singapore’s security and prosperity. They also voiced a need to strengthen NS for the present and future generations, and provided practical suggestions on how to do so. Letters Four broad themes covering a range of insights emerged: Identity and Purpose Opportunities and Commitment Support and Recognition Administration and Communication 22 Conversations on NS 23 Identity and Purpose Support and Recognition NS strengthens national identity and social cohesion. The shared experiences and friendships forged during NS form communities and unite us as a people. Reinforcing the purpose of NS will inspire servicemen to give their best when performing their duties. There were also suggestions to encourage more people in the community, including women, first generation Permanent Residents (PRs) and new citizens, to play a part in national defence. Greater community support and societal appreciation will motivate servicemen to carry out their duties with honour and pride. We should consider more ways to recognise their contributions but not erode the significance of NS as a national duty. “We should encourage more public support for our national servicemen and demonstrate appreciation for their contributions to our country.” “NS is the key reason why Singaporeans enjoy peace and prosperity today. Forgetting this is dangerous and can undermine our future.” NSmen during a training exercise. An RSN NSF onboard a naval vessel. “There are women and new citizens who may want to volunteer for national defence. This will enable them to better empathise with our NSmen and develop a stronger sense of national identity.” Opportunities and Commitment NS builds personal character and resilience. Servicemen value the opportunities for personal growth and the life skills developed during NS. Many would like to take on bigger roles in NS to contribute more to safeguard our defence and security. While NS is a national duty, more can be done to help servicemen manage their other commitments to family, education and work. “NS is a duty that we perform proudly without expecting anything in return. I am confident that the next generation will serve with pride and conviction.” Administration and Communication We should always find ways to make NS more efficient and effective. We can use technology that will multiply our efforts in view of Singapore’s scarce manpower resource. We must also ensure that servicemen train safely in a realistic environment. Good leadership and effective communication are essential to keep servicemen motivated and engaged. This will strengthen unit cohesion and resilience. “We should think of improving the efficiency of NS administration, and invest in technology to enhance the NS experience.” “I would like to contribute more during NS. There could be avenues for us to express our preference for vocations, based on our skills and abilities.” SPF officer cadets on course. An RSAF NSF firing from a helicopter. “I believe in the importance of NS. However, I feel that I may lag behind in studies and employment after serving NS.” “My commanders were inspiring and well-respected. They were like my big brothers and we worked well as a team.” 24 Conversations on NS 25 Phase 2: Gathering Ideas WHAT SINGAPOREANS SUGGESTED Optimising the Contributions of NSFs and NSmen Phase 1 produced an extensive range of perspectives on NS. In order for the CSNS to tap public feedback productively, the four key themes in Phase 1 were mapped onto specific topics for a more focussed discussion in Phase 2. This enabled participants to go in-depth into the various topics, and was useful for the crowd-sourcing of ideas on how we could strengthen NS. During Phase 2, participants provided feedback and suggestions through FGDs, internal engagement sessions within the SAF, SPF and SCDF, emails and our website. Participants included NSmen, NSFs, Regulars, employers, PRs, women and students. The following section summarises the feedback received on the Phase 2 topics. Phase 1 Key Themes of Focus Group Discussions Identity and Purpose Opportunities and Commitment Support and Recognition Providing Opportunities for the Broader Community to Contribute to Defence Managing Demands of NS, Work and Personal Life Improve vocation matching and deployment: Allow servicemen to indicate their preferred vocations, and take their preferences into consideration during deployment Introduce vocational assessment to select suitable candidates for each vocation based on their skill-sets NSFs during field training. For more information, refer to Chapter 3 Match the vocations of servicemen to their civilian skills “Servicemen can be better deployed to vocations based on our skills and abilities. This will add more value to our service and allow us to contribute our fullest.” Facilitate servicemen’s vocation selection: Provide more information about vocations Administration and Communication Phase 2 Focus Group Discussion Topics Optimising the Contributions of NSFs and NSmen 26 Recognising and Appreciating the Contributions of NSFs and NSmen Enhance the value proposition of NS: Provide more assistance to NSFs as they make the transition to higher education and work “To facilitate servicemen in indicating their vocational preferences, information on the roles and responsibilities of the different vocations is important so that they can make suitable choices.” Providing Opportunities for the Broader Community to Contribute to Defence Allow women, first generation PRs and new citizens to volunteer: Offer them a variety of roles such as combat, combat support, planning, administration, and logistics DID YOU KNOW? Servicemen in the SAF, SPF and SCDF were engaged by the CSNS through multiple platforms. The engagement included dialogues by Unit Commanders during In-Camp Training (ICT). On social media, our servicemen were able to post their thoughts and suggestions on Facebook. They could also make use of mobile applications to stay abreast of the CSNS discussions. Gathering feedback from female FGD participants. Tap on existing professional skills “It would be great if there were avenues for PRs to volunteer their time and contribute to national defence.” For more information, refer to Chapter 3 Conversations on NS 27 Town Hall 28 Managing Demands of NS, Work and Personal Life Better management of ICT: Introduce greater flexibility in the management of ICT commitments Make administrative processes more efficient and convenient NSmen at the Mobilisation and Equipping Centre. “While I am aware of the importance of NS, I feel that our training system can be made more efficient so that our time is well-utilised.” Engaging Town Hall participants. Keep NS training relevant, effective and efficient: Update training pedagogy to reflect different learning styles of the younger generation To gather further feedback on preliminary policy recommendations, Second Minister for Defence Mr Chan Chun Sing, hosted a Town Hall Session in November 2013. Improve training to enable soldiers to become more resilient, adaptive and well-versed in technological developments This session was attended by participants comprising NSmen from the SAF, SPF, SCDF, women and PRs. During the Town Hall, participants discussed (i) the SAF Volunteer Corps (SAFVC) and (ii) Expanding Opportunities for National Servicemen. Participants felt that the SAFVC should be inclusive and were supportive of training SAFVC volunteers to contribute to supporting the SAF. Participants agreed that women, as well as first generation PRs and new citizens can volunteer in the SAFVC. On expanding opportunities for servicemen, participants welcomed the proposal to better match servicemen to vocations based on their skills and preferences, though this matching will be subject to the operational requirements of the SAF, SPF and SCDF. Participants agreed that more leadership opportunities can be given to our NSFs, and that more can be done to accredit skills acquired by servicemen during NS. These skills should be recognised by employers and educational institutions. Small group discussions. Reduce wait-time before enlistment Enhance fitness of our servicemen: Improve training programmes at education institutions before enlistment Inculcate the importance of a healthy lifestyle Recruits undergoing physical training. Review Individual Physical Proficiency Test (IPPT), IPPT Preparatory Training (IPT) and Remedial Training (RT) to give more time and flexibility for NSmen to manage their NS, personal and work commitments “In the private sector, some employers may not be supportive of their Singaporean employees going for ICT, because they feel that ICT is not fully productive.” “I want to keep fit, but I feel that I am not given enough time to be able to pass my IPPT every year.” For more information, refer to Chapter 5 Conversations on NS 29 Recognising and Appreciating the Contributions of NSFs and NSmen Increase benefits for servicemen such as: Housing and healthcare benefits Enhance engagement of the public: Create greater awareness and strengthen public perceptions of NS through mainstream media, guided tours of NS camps, and National Education campaigns SPF NSmen being recognised for their contributions. Tap on the rich experiences of our SAF and Home Team Veterans to promote National Education efforts “Appreciation for servicemen may be shown through extending education and career assistance. This will go a long way in helping NSmen as they step into the work force or pursue further education.” “We should get our SAF Veterans to share their deep knowledge on Singapore’s history with us. They are a valuable resource to educate our younger generation on the importance of national defence and security.” For more information, refer to Chapter 4 Increase employer engagement: Increase employers’ awareness about NS through direct engagement and partnership with business associations and societies Form an Employer and Business Council to promote advocacy and support for NS Enhance Total Defence Awards and establish the NS Mark to recognise the support by companies and employers Establish awards for NS advocates Strengthen community and family support: Dr Ng Eng Hen engaging employers at the Total Defence Symposium 2013. Engage the grassroots to initiate activities to sustain support for NS Enhance existing measures to show appreciation to families of servicemen “While NS is important, there needs to be more public appreciation and understanding to motivate our servicemen.” The extensive CSNS consultation process reached out to diverse groups of people. Many provided valuable feedback and useful suggestions on NS. The discussions in Phase 1 led to specific topics that were explored in greater detail in Phase 2. These ideas and insights guided the CSNS recommendations in six broad areas, which will be explained in Chapters 3 to 5. 30 31 More Opportunities to Contribute CHAPTER 3: More Opportunities to Contribute “I believe that every soldier can be a leader, and we must be able to harness our servicemen’s energies and talents during NS.” “We can be better deployed based on our existing skills. Our skills can be better matched to available vocations. There should also be a system to indicate the vocations we would like to serve in. That said, the operational and manpower needs of the organisation must be met.” 32 More Opportunities to Contribute 33 Our national servicemen are critical to the SAF, SPF and SCDF. They undergo realistic, effective and relevant training to keep Singapore safe and secure. Our servicemen are trained and supported by a professional and dedicated core of Regulars. Together, Regulars stand shoulder to shoulder with our servicemen, ready to defend our sovereignty and preserve our way of life. Our servicemen’s aspirations have risen. They want to learn more, do more and achieve more as they serve the nation. We should tap on the energy and talent of those eager to contribute to Singapore’s defence and security and provide a more meaningful NS experience for our servicemen. This will strengthen our military, security and public safety capabilities. We can also reach out to the broader community, including women, first generation Permanent Residents (PRs) and new citizens, and let them play a role in national defence. NSFs undergoing urban operations training. The CSNS recommends the following initiatives to strengthen the NS training system and provide more opportunities for our servicemen and the broader community to contribute to national defence and security: Strengthen the NS training system with more regular trainers Expand opportunities for our national servicemen Increase leadership opportunities for NSFs Increase deployment flexibility for NSFs Enhance the value proposition of NS Provide opportunities for NSFs to contribute as Regulars on short contracts Provide scholarships to develop talents in engineering and science Expand opportunities for NSmen to contribute to national defence Establish an SAF Volunteer Corps NSFs undergoing field training. Dr Ng Eng Hen interacting with NSFs at an exercise. 34 More Opportunities to Contribute 35 Strengthen the NS Training System Today, NSFs are enlisted every quarter. This system provides a constant flow of NSFs to the various vocations. Over two years, two different sets of NSF commanders supervise training in SAF units. The first set of commanders lays the foundation during the first-year training of the soldiers, before the second set of commanders guides the soldiers to attain operational readiness. Both sets of commanders require time to adapt to the training and operating environment in their units after they graduate from Officer Cadet School (OCS) and Specialist Cadet School (SCS). The CSNS received feedback that we should make our current training system even more robust. FGD participants felt that NS instilled discipline and values, which strengthened our national identity and social cohesion. Training time should be better utilised and systems made more efficient. FGD participants commented that how we train must keep pace with how each generation learns. Servicemen in the SAF must not only adhere to established procedures but also think on their feet to cope with the decentralised and sophisticated nature of the modern battlefield, such as in urban operations. SPF and SCDF servicemen operate in an increasingly challenging environment, with rising public expectations. Our servicemen must be resilient, adaptable, and able to make good judgments on the ground under pressure. They must also be confident and competent users of technology. Prime Minister Lee Hsien Loong interacting with servicemen at an exercise. Regular trainer conducting a lesson. More Regular Trainers The CSNS proposes to employ about 1,100 Regulars in the SAF, and 230 Regulars in the SPF and SCDF, to improve training and inculcate values more effectively. In the SAF, regular trainers will strengthen training, reinforce the NSF commanders and help provide additional supervision. These trainers will be well versed in the latest training methods and technological developments. They can also better emphasise and enforce training safety. In the SPF and SCDF, employing additional regular officers to train Home Team NSFs will help equip them for more effective operational deployment on the ground. With their wealth of experience, these trainers will play a crucial role in passing on the values and ethos of NS to future generations. The earlier generations of servicemen still remember how trainers, such as Encik Shamsudin and “Tiger” Hong, inspired them. Regular trainers can be role models for our NSFs today and provide them with a better appreciation of why they train and what they are defending. Recruits being taught to assemble a rifle. 36 More Opportunities to Contribute 37 Legendary Trainers in the SAF Trainers Shamsudin bin Shadan and Hong Seng Mak were legendary trainers in the SAF. Shawn Selvam Maniam is an exemplary trainer in the Specialist and Warrant Officer Advanced School. Shamsudin bin Shadan was the Army’s first Regimental Sergeant Major (RSM). In 1966, he was tasked to prepare 1,000 soldiers for our first National Day Parade at the Padang. He was a respected and feared drill instructor who was dubbed the “King Of The Parade Square”. Shamsudin explained that back in 1966, “we wanted to, and had to, show at this National Day Parade that we were disciplined and a force to be reckoned with, despite the uncertain times after independence.” A firm believer in engaging his trainees, Shawn adapts his training styles to make training more effective. When he takes on a new batch of trainees, he conducts a detailed learning needs analysis that provides him useful information on each trainee. The insights he gains from his interactions with each trainee enable him to shape his training methods appropriately. Hong Seng Mak, known to many as “Tiger Hong”, is remembered for his tenure as a Company Sergeant Major and RSM at the SAF Training Institute in the 1960s and 1970s. Mentioning the name “Tiger Hong” to older servicemen still sends shivers down their spines. He earned his nickname from the first batch of Officer Cadets he trained because he was a strict disciplinarian. He was a standard-bearer for military regimentation, always reminding his cadets to maintain a strict military bearing. This inculcated in them the importance of respect and the core values of the SAF. Shawn Selvam Maniam. Shawn recounted a memorable incident when he was training a group of specialist cadets overseas: “We were conducting long marches from one site to another, and one of my cadets was struggling physically. He was very demoralised, and wanted to give up and be put out of course. Rather than simply forcing him to carry on, or fall out of the activity, I allowed him to walk at a slower pace. During that walk, I had a conversation with him about the meaning and purpose of the training, as well as the broader meaning and purpose of NS. After that conversation, the cadet was reinvigorated and chose to rejoin the rest of his fellow cadets and eventually completed the training.” Shawn’s deployment in Timor Leste as part of the United Nations peacekeeping efforts in 2004 also gave him valuable experience. When he was deployed on patrols, he had to be prepared at all times. He has shared his experience with his trainees, to remind them of the importance of the fundamentals of soldiering, safety, and the need to always think on your feet during operations. Shamsudin bin Shadan. “Tiger” Hong Seng Mak. 38 More Opportunities to Contribute 39 Expand Opportunities for Our National Servicemen The 3G SAF is a force that can secure a swift and decisive victory in the modern battlefield, as SAF servicemen are adequately trained and equipped for their roles in a wide spectrum of operations. Similarly, rigorous training has enabled SPF and SCDF servicemen to be well equipped for their roles, and enhanced their performance in day-to-day frontline operations and in emergencies. During the FGDs, many servicemen expressed the desire to contribute more during NS. These are positive aspirations that the SAF, SPF and SCDF should tap on as we continue to enhance the training experience for our servicemen. Cadets celebrating at their Officer Cadet School Commissioning Parade. Increase Leadership Opportunities for NSFs “More NSFs should qualify for leadership positions, as some of us gain deep expertise in our vocations, and have been tasked to lead smaller groups in our units. This will make us feel more valued in NS. More importantly, leadership skills gained in NS can be useful in the working world.” Parents with their sons. The CSNS is of the view that we should tap on the enhanced potential of our servicemen and provide more flexibility in deployment. This will strengthen the operational readiness of the SAF, SPF and SCDF and meet the aspirations of servicemen. The CSNS proposes six initiatives that span our servicemen’s NS journey: Increase leadership opportunities for NSFs Increase deployment flexibility for NSFs Enhance the value proposition of NS Provide opportunities for NSFs to contribute as Regulars on short contracts Provide scholarships to develop talents in engineering and science Expand opportunities for NSmen to contribute to national defence Currently, up to 30% of NSFs in the SAF, SPF and SCDF are selected to be officers and specialists. Officers and specialists hold important command, staff, instructional and operational appointments. The CSNS proposes to increase the percentage of officers and specialists to 40%. This increased percentage will enable the SAF to have more effective command and control. This is necessary because today’s battlefield requires the 3G SAF to conduct operations in a more decentralised manner, with lean and nimble tactical units. Small teams operating sophisticated systems are critical to the success of the SAF’s overall mission. In order to have effective and well-coordinated teams, more soldiers will be required to take up leadership positions within these teams. 40 More Opportunities to Contribute 41 Increasing the percentage of officers and specialists will allow us to recognise a number of high-performing servicemen, who are proficient and experienced in their own domains. They also shoulder significant operational responsibilities within their units. The specialist rank recognises the responsibilities they bear, and the influence that they have because of their expertise. SPF NSFs are required to operate in small teams, perform multiple roles and hence exercise leadership. This includes making arrests, handling persons in custody and dealing with aggressive individuals and volatile situations. With new housing estates, new airport terminals and expansion of the public transport network, more NSFs will be in charge of patrol groups that keep Singapore safe and secure round the clock. Similarly, SCDF NSFs perform critical and physically demanding frontline roles, such as emergency response specialists, fire-fighters and ambulance medics. More NSFs can assume leadership positions and more can be recognised for their specialist skills and training. Leadership and Courage in the Face of Adversity NSmen in a field exercise. The CSNS proposes that, together with an increase in the number of leadership positions, more pathways to leadership in the SAF should be opened. This will allow more soldiers with leadership potential to be trained as commanders: On 13 January 2014, LTA Poh Teng Kiat, an NSF Rota Commander (equivalent to a Platoon Commander) at Marina Bay Fire Station was tasked with search, rescue and fire-fighting operations when a fire broke out on the 65th floor of the Marina Bay Suites. Armed with fire-fighting equipment, Teng Kiat and his team climbed 19 levels from the 46th floor, encountering thick smoke and intense heat as they approached the fire. Keenly aware that the evacuation of residents would be challenging due to the smoke-logged conditions, Teng Kiat promptly called for additional resources while they continued their search for the source of the fire. His leadership was further demonstrated when he led his crew through extremely high temperatures and near-zero visibility conditions to battle the raging blaze. Teng Kiat praised his fellow fire-fighters, and said: “I am honoured to have led this crew. They were capable and courageous every step of the way, despite the physically draining conditions in this high-rise operation.” 1. Entry into Command School after Unit Vocation Training Outstanding servicemen in SAF units, such as the military police, combat medics and maintenance and transport Section 2ICs, who are willing to assume greater leadership responsibilities, should be given the opportunity to undergo leadership training modules in SCS. With their unit and SCS training, these servicemen will be equipped for their expanded roles. 2. Promotion after Vocation Training and Extended On-the-Job Training This pathway will allow NSFs to be promoted through the ranks and become specialists through a combination of on-the-job training and trade courses. For example, Naval Combat Systems Operators and Armoured Vehicle Gunners will be able to assume leadership positions. Increasing the percentage of commanders and recognised specialists will provide SPF and SCDF NSFs more opportunities to hold leadership positions and be recognised for their specific skills and expertise. LTA Poh Teng Kiat (in yellow uniform) and his team. 42 More Opportunities to Contribute 43 Increase Deployment Flexibility for NSFs “People want choices. Servicemen will be more motivated if they are assigned based on their skills.” “NS can be a meaningful experience, if you go through it with the right attitude. I can either choose to find meaning in what I do, or find fault in everything.” 3. Greater Deployment Flexibility for Service-fit NSFs The CSNS proposes to give more options to service-fit servicemen who usually serve in non-combat vocations, such as administrative support assistants and transport operators. These servicemen should be allowed to take on more operational, instructional and leadership roles, where their medical fitness allows. Enhance the Value Proposition of NS “A soldier trained in the management of camp security has valuable skills, which should be recognised.” We should encourage employers, educational institutions and the wider society to better understand and appreciate the skills and personal qualities that servicemen gain during NS. These skills and traits are relevant outside of NS. The CSNS proposes the following initiatives: 1. Accrediting Skills during NS Soldiering competencies should be accredited to reflect the leadership, technical and specialist skills acquired during NS. There is an existing Work Skills Qualification (WSQ) certification for specialist skills in the SAF and SCDF in domains such as security, medical, communications, transport, health and fire-fighting. The SPF will also be obtaining WSQ certification for the Police Officers Basic Course and Neighbourhood Police Centre Officers Course. In addition, SPF is working with an educational institution to accredit these courses for exemption from Year 1 of the three-year part-time Bachelor of Justice degree programme. An Air Force technician conducting pre-flight checks on a helicopter. A signaller in a field exercise. The CSNS proposes that the deployment of servicemen takes into consideration their skills and competencies as well as their vocational preferences. This will help to better match servicemen to suitable vocations, thereby maximising their contributions and providing them with a more positive NS experience. NSFs who wish to contribute more during their NS should be given the opportunity to do so. The CSNS recommends enhancing deployment flexibility in these three ways: 2. Enhancing the Certificate of Service (COS) The COS was last enhanced in 2007 to recognise NSFs for their contributions during full-time NS. For those who have excelled, the COS also serves them well when they apply for employment or for admission into institutes of higher learning. The CSNS proposes that the COS be further enhanced to highlight the competencies and skills that servicemen acquire during full-time NS. This will provide employers with useful information about their prospective employees, and highlight the value proposition that NS brings to the workforce. The Ministry of Defence (MINDEF) and Ministry of Home Affairs (MHA) should work with the Workforce Development Agency (WDA) on this initiative. 1. Vocation Preference to Match Operational Needs NSFs should be well-informed about the various roles that they could be suited for. This will guide their preferences, which will be one of the factors taken into account during their deployment. 2. Skills-to-Vocation Matching More can be done to improve the matching of servicemen to vocations by tapping on their pre-existing skills, including in the areas of science and technology. This should be subject to operational needs and considerations such as medical fitness. For instance, a combat-fit NSF should be deployed meaningfully as a combat medic if he has a nursing diploma or in other combat vocations that use his skills. An NSman operating radar equipment during a field exercise. SCDF NSFs during a training exercise. 44 More Opportunities to Contribute 45 Provide Scholarships to Develop Talents in Engineering and Science DID YOU KNOW? Skills learnt during NS were relevant to Singapore’s industrialisation since the late 1960s. Mr Fong Sip Chee, then Parliamentary Secretary in the Ministry for Culture, spoke about the economic benefits of NS in this way: “In the Army, one can learn a trade, the mechanics of repairing a car, fixing up wires and possibly repairing a bridge. Therefore in our new nation, military service can be very important in one other aspect, that is, to provide sufficient trained and, most important, disciplined men to fill up the vacancies in our industrial houses.” The skills learnt in NS today remain valuable to our changing socioeconomic needs. Our servicemen must keep abreast of the latest technological developments to achieve an edge in the modern battlefield. The CSNS proposes that NSFs who have strong academic records and show an interest in pursuing a career in engineering and science related fields could be offered SAF scholarships. This will develop talents in engineering and science, who will be able to contribute to the 3G SAF. Expand Opportunities for NSmen to Contribute to National Defence Provide Opportunities for NSFs to Contribute as Regulars on Short Contracts The CSNS proposes that NSFs who have completed their full-time NS can take up short-term regular contracts with the SAF before employment or further studies. This can be done under the Enhanced Officer Scheme and Enhanced Warrant Officer Scheme, which offer attractive remuneration and benefits. NSFs undergoing field training. These short-term contracts will allow NSFs to continue contributing to the defence of Singapore while honing important life skills. These servicemen will be able to do meaningful work before they embark on the next phase of their lives. The military expertise that they gain will be useful when they return to serve during Operationally Ready National Service (ORNS). The SPF and SCDF will implement similar schemes. “I volunteered to be in the new media team for the National Day Parade in 2011. Many have discussed how NSmen could be rewarded monetarily, but the NS experience goes beyond that.” – E p h r a i m L o y, F o r u m l e t t e r t o T O D AY As NSmen pursue further education and enter the workforce after completing full-time NS, many acquire new skills and competencies. The CSNS proposes that NSmen who have completed their ORNS cycle can volunteer in niche areas where their specialised expertise is required. In the SAF, they can be revocated as Military Domain Experts. SPF and SCDF can also allow NSmen to volunteer in areas where the NSmen have relevant civilian expertise. This will provide an avenue for NSmen to continue contributing to national defence and security even after their ORNS, and strengthen our capabilities in domains such as engineering, cyber defence and communications. DID YOU KNOW? The Military Domain Experts Scheme was introduced in 2010 to develop experts with deep specialisation, who will be able to meet the needs of the 3G SAF in engineering and other technical roles. Doing More During NS Our servicemen have often volunteered to contribute more, above and beyond the call of duty. CPT(NS) David Lim volunteered to serve on the RSN frigate, RSS Intrepid, on a three-month deployment to the Gulf of Aden as part of the Combined Task Force (CTF) 151 in 2012. CTF 151 is a multinational naval task force which was established in 2009 to respond to piracy attacks in the Gulf of Aden and off the eastern coast of Somalia. Then a full-time student at the S. Rajaratnam School of International Studies, CPT (NS) Lim had to disrupt his school term for three weeks in order to join the task group on its deployment. “When I was asked if I would like to join this deployment, I agreed without hesitation,” he said. CFC(NS) Jeremy Tseng, also requested to be deployed on the RSS Intrepid. He voluntarily extended his full-time national service by a month to do so. “It’s a once-ina-lifetime opportunity, and I now have a better understanding of why the SAF needs to be deployed in places such as the Gulf of Aden,” said Tseng. NSmen undergoing chemical defence training. 46 More Opportunities to Contribute 47 The Proposed SAF Volunteer Corps ROLES TRAINING DEPLOYMENT MEDICAL ELIGIBILITY Operations Track SAFVC volunteers (SVs) can be trained and deployed in island defence tasks such as the protection of key installations including Jurong Island and Changi Airport and access control during events. SVs will undergo a tailored four-week Basic Volunteer Course to gain basic military skills and values, and be orientated to their operational roles. The annual commitment could be between one to two weeks. SVs must be medically fit for field deployment, so that they can take on operational roles. Specialist Track SVs can contribute in uniformed specialist staff roles, such as in the legal, psychology, information, medical, engineering and maritime fields. SVs in this track will undergo a four-week course to induct them into the military and orientate them to their professional domains. As specialist SVs would already possess skills needed by the SAF, the time commitment and training requirements can be moderated. The annual commitment could be between one to two weeks. Establish an SAF Volunteer Corps “As PRs, we have benefitted from living and working in a safe and secure Singapore. It will be meaningful for us to volunteer as it will allow us to contribute to national defence.” Singaporeans have suggested involving women, first generation PRs and new citizens in national defence. Details on how they could contribute were discussed at the Town Hall session in November 2013 chaired by Second Minister for Defence Mr Chan Chun Sing. The overall response to the proposed Volunteer Corps was encouraging. Many offered suggestions on how the Corps can be structured. Participants felt that such a Corps will promote a deeper understanding and ownership of national defence and strengthen the support for NS. The Committee therefore recommends the setting up of an SAF Volunteer Corps (SAFVC) primarily for women, first generation PRs and new citizens. “I’m open to women volunteering for national defence. When I was younger, I actually wanted to volunteer. I think there are many roles that women can perform.” The SAFVC should support the SAF’s operations. Volunteers with specialised skills that fit the SAF’s needs can be given the opportunity to apply them. Those who want to contribute in a military capacity should also be trained adequately so that they can be deployed and contribute meaningfully. The CSNS proposes that the SAFVC can be structured along two tracks: SVs must be medically fit to train and serve in their specialist roles. In order for the SAFVC to support the SAF’s operations and deliver a meaningful experience, the CSNS recommends that SVs must commit to volunteer for a fixed period of time upon completion of training. SVs will be subject to annual call-ups of up to 40 days, for a minimum of three years. 48 More Opportunities to Contribute 49 Existing Volunteer Schemes MINDEF and SAF Volunteer Schemes The Volunteer Special Constabulary and Civil Defence Auxiliary Unit Voluntary Extension of Service NSFs who extend their full-time NS beyond the mandatory two years. SAF Volunteers Ex-NSmen who continue to serve past statutory age. Volunteers in SPF and SCDF perform meaningful and challenging roles which contribute to the safety and security of Singapore. Since its formation in 1946, SPF’s Volunteer Special Constabulary (VSC) has played a vital role in maintaining law and order. VSC officers are deployed together with regular officers in a wide spectrum of law enforcement work, for example, large-scale security operations (Formula One Race, National Day Parade and New Year Countdown), anti-vice and anti-drug operations, sea patrols with the Police Coast Guard and community engagement to spread the message of crime prevention and road safety. Reservist On Voluntary Extended Reserve Service (ROVERS) NSmen who have completed their ORNS training cycle but continue to serve before reaching statutory age. MINDEF Volunteers Volunteers with private and public sector experience who serve on MINDEF’s boards and committees. Home Team Volunteer Schemes NSFs and NSmen Voluntary Extension of Service: NSFs who extend their full-time NS beyond the mandatory two years. Launched in 2006, the SCDF’s Civil Defence Auxiliary Unit (CDAU) provides an avenue for the public to play an active role in supporting SCDF’s mission of saving lives and protecting property. CDAU officers perform frontline duties alongside regular officers in the areas of fire-fighting and rescue, emergency medical services, fire safety enforcement, community involvement and public education on emergency preparedness. Voluntary Extension beyond completion of training cycle: NSmen who have completed their ORNS training cycle but continue to serve before reaching statutory age. Photo credit: Ministry of Information and the Arts Collection, Courtesy of National Archives of Singapore. SCDF Crisis Volunteers: Civil Defence NSmen who have completed their ORNS training cycle or are above statutory age can volunteer their special skills and expertise during a crisis. Volunteer Special Constabulary contingent marching in the 1967 National Day Parade. Dr Ng Eng Hen interacting with volunteers. Deputy Prime Minister Teo Chee Hean at a volunteer event. Members of the Public SPF Volunteer Special Constabulary • Undergo a nine-month non-residential course at the Home Team Academy. • Possess the same powers and status of Police Regulars. Deployed with Police Regulars in areas such as Police Coast Guard and Traffic Police. SCDF Civil Defence Auxiliary Unit • Undergo two to nine weekday evening sessions at the Civil Defence Academy. • Possess the same status and responsibilities as SCDF Regulars. Perform frontline duties alongside regular officers in areas of fire-fighting and rescue, emergency medical services, fire safety enforcement, community involvement, public education and other areas of specialisation. Neighbourhood Watch Zones/Groups/Citizens on Patrol Professionals from the public and private sectors who serve in MHA Boards, Councils and Committees An SPF volunteer engaging the public. Our servicemen want to learn and achieve more when they serve the nation. We should tap on their energy and talent. The recommendations in this chapter will strengthen the NS training system and create more opportunities for our servicemen and the broader community to contribute to national defence and security. This will deliver a more meaningful NS experience. 50 Support and Recognition 51 Chapter 4: Support and Recognition Our national servicemen protect our homes, loved ones and way of life. No award or accolade can fully reflect their contributions. Over the years, we have introduced many initiatives and schemes to recognise our servicemen. These include broad-based initiatives, such as the NSman tax relief. Initiatives such as the 40th anniversary NS Bonus and the NS45 vouchers also celebrate key NS milestones. “Members of society, such as the community, employers, and families, should come together to recognise the contributions of our national servicemen.” Recent NS Recognition Initiatives 2006 th 40 Anniversary NS Bonus •$100 for NSFs and NSmen who had yet to complete their ORNS training cycle •$400 for NSmen who had completed their ORNS training cycle or were above statutory age 2007 Additional Allotment of GST Credits 2007 ORNS Completion Award •$100 for NSmen •$300 on completion of ORNS training cycle 2008 Additional Allotment of Growth Dividends 2010 NS Recognition Award (NSRA) •$100 for NSmen •The NSRA recognises three significant milestones, namely: • The completion of full-time NS • The midpoint of the ORNS training cycle • The completion of the ORNS training cycle “I am glad that servicemen are recognised for the effort we put into defending our country. Nonetheless, I think more can be done to show appreciation to us.” “We should have more health benefits and services for both NSFs and NSmen. These recognition measures will make me feel that my contributions to national defence have been appreciated.” •At each of these milestones, NSmen are given $3,000 and commanders are given $3,500 2011 Additional Allotment of Growth Dividends •$100 for NSmen 2013 NS45 SAFRA & HomeTeamNS Benefits •Up to $100 in vouchers and a one-year SAFRA / HomeTeamNS membership for NSmen 52 Support and Recognition 53 Community Support for Our Servicemen Supporting Our Servicemen For as long as he can remember, hawker Mr Tan Bee Seng has been giving NSFs discounts, and extra portions of rice, chicken and eggs – all without them asking. Most of those who benefit are from Bedok Camp, opposite the food centre where his stall is. “It’s not a big deal to me to give them a little more food. I’ve done my national service before, so I know that it’s very tiring,” said Mr Tan, who serves about 200 NSFs a week. Said an NSF based in Bedok Camp: “It’s very kind of the uncle to give us extra food and I am thankful. It is heartwarming to know people recognise our service to the nation.” In recognition of his support for NS, Mr Tan was given tickets to the 2013 National Day Parade. He was overjoyed when the tickets were presented to him. “This is going to be the first time I’m able to watch the National Day Parade ‘live’!” Mr Tan said. Our community has been showing appreciation for the contributions of our servicemen in their own ways. Families support our servicemen when they serve their NS duties. Many organisations have also done their part to support the NS commitments of their employees. Some employers have provided their own incentives to motivate their NSmen to do well in the Individual Physical Proficiency Test (IPPT). Many employers have also made adjustments to their workflow in view of their employees’ ICT schedules. On 1 July 2013, to commemorate SAF Day, 21 retailers in the entertainment, food and beverage, and petroleum industries gave discounts to our servicemen. These are just a few instances where the larger community has touched our servicemen with their gestures of appreciation, and inspired them to give their best for the defence and security of Singapore. Public Feedback on Recognition for NS “We should do more to make NSFs feel appreciated and respected, like building up the public image of NSFs.” – M a r t i n Te o P e c k M o n g ( w e b s i t e f e e d b a c k ) “The NS45 vouchers are a thoughtful gesture. More can be done to appreciate our service to the nation.” “Commanders in camp do a lot to appreciate our efforts but recognition in the civilian context should be improved. The community should appreciate us more.” Mr Tan Bee Seng at his stall. Through the CSNS public consultation process, many provided suggestions on how we could further recognise our servicemen. Suggestions included more subsidies for housing, healthcare and transport, and increasing the NS allowance for servicemen. Some participants also said that servicemen should get priority when they apply for primary school admission or Housing Development Board (HDB) Build-To-Order flats, while others said that the government should cover employers’ CPF contributions for NSmen employees during their ICT. 54 Support and Recognition 55 Others saw the need to create greater awareness of NS and contributions of our servicemen. They proposed better media publicity, improving National Education (NE) efforts, and encouraging greater involvement of families in NS activities. Others suggested that the SAF, SPF and SCDF can also get older servicemen to share their experiences to increase awareness of what servicemen go through during NS training. Revamp the NSRA into the NS HOME Awards The current NSRA provides NSmen with $3,000 at each of the three significant milestones during their NS journey: (i) the completion of full-time NS; (ii) the midpoint of the ORNS training cycle; and (iii) the completion of the ORNS training cycle. Commanders receive an additional $500 at each milestone, to recognise the heavier responsibilities they shoulder. The CSNS proposes to revamp the NSRA into the NS HOME (HOusing, Medical and Education) Awards. The NS HOME Awards will support servicemen in education, housing and healthcare, as described below: 98% 93% 98% see the importance of recognising the contributions of our servicemen believe engaging the public on NS matters will enhance understanding of NS feel that it is important to recognise servicemen at different stages in NS Source: Institute of Policy Studies survey Having evaluated the various suggestions, the CSNS proposes the following recognition measures, to show care for our servicemen and strengthen community support for NS: Revamp the NSRA into the NS HOME (HOusing, Medical and Education) Awards The first milestone will be disbursed into the Post-Secondary Education Account (PSEA) for studies in educational institutions, just like the NSRA. An additional amount will be disbursed into the CPF-Medisave Account (MA) to help meet the healthcare needs of our servicemen. This additional amount can also be used to pay for Medishield Life premiums. Under the PSEA guidelines, unused funds in the PSEA are channelled into the CPF Ordinary Account (OA) when the serviceman turns 30. The second and third milestone awards will be disbursed into the serviceman’s OA to provide him with more flexibility to use the money for housing and education. An additional amount will be disbursed into the MA for healthcare. Provide life and personal accident insurance for NSFs and NSmen Provide Life and Personal Accident Insurance for NSFs and NSmen Increase recognition for families of servicemen Existing compensation and welfare frameworks provide substantial support to our servicemen and their families if a service-related incident occurs. Our servicemen are also currently offered competitive rates for a voluntary Group Term Life Insurance scheme when they enlist for full-time NS. In 2009, the NS allowance for NSFs was raised by $20 to enable them to purchase insurance with coverage of $100,000. They can choose to opt out of the scheme, or vary the coverage. Restructure the Advisory Council on Community Relations in Defence (ACCORD) to deepen engagement with employers, families and educational institutions Strengthen National Education efforts through the SAF Veterans’ League and Home Team Veterans Expand SAFRA and HomeTeamNS recreational facilities for servicemen Strengthen community recognition for servicemen To ensure that all servicemen are covered by insurance, the CSNS recommends that MINDEF and MHA provide life and personal accident insurance coverage for every serviceman. Under this proposal, our servicemen will be covered for incidents during their full-time NS or the period of their ORNS call-ups. This will recognise their contributions to national defence and security, and strengthen our care for servicemen. 56 Support and Recognition 57 Restructure ACCORD to Deepen Engagement with Employers, Families and Educational Institutions Increase Recognition for Families of Servicemen Strong family support helps motivate our servicemen to give their best when performing their duties. The CSNS suggests that MINDEF and MHA do more to recognise the important role that families play in the lives of our servicemen. Small gifts can be sent to our servicemen and their families to celebrate significant milestones in their lives, such as marriage or the birth of their child. This recognises that just as NS has become a part of their lives, we care for them and celebrate joyous moments in their lives. The CSNS recommends more engagement of NS stakeholders such as parents, women, grassroots leaders, employers and students. Community engagement could be enhanced through the Advisory Council on Community Relations in Defence (ACCORD). ACCORD should be restructured to comprise (i) an Employer and Business Council; (ii) an Educational Institutions Council; and (iii) a Family and Community Council. This will promote greater participation and feedback on our NS system, and make ACCORD more proactive and engaging. The three Councils will review and recommend measures to raise support for NS and increase public understanding of Total Defence. To further recognise NSmen who perform well during ICT, the current Family Recognition Voucher (FRV) scheme can be enhanced. Currently, NSmen who perform well during ICT receive $100 of FRVs, for family activities at designated establishments. The number of NSmen awarded FRVs can be increased from the top 10% to the top 30% of ICT performers, with a higher quantum for the top 10%. Parents celebrating the commissioning of their son as an officer. An NSman spending time with his family. ACCORD members interacting with servicemen during a unit visit. 58 Support and Recognition 60 59 Employer and Business Council Support from employers is necessary for our NSmen to fulfil their NS duties. The CSNS recognises the challenges faced by employers, especially Small and Medium Enterprises. The Employer and Business Council, with expanded terms of reference, could do more to engage employers and serve as an important platform for employers to advocate and demonstrate support for NS. The Council should deepen outreach to the companies which employ NSmen, and engage the 82 business associations. Employers should be given more information on NS matters, so that they can better appreciate the significance of NS. At the same time, recognition awards for supportive employers should be enhanced in these three areas: More recognition should be given to companies with pro-NS policies and human resource practices. An “NS Mark” could be introduced for this purpose. This mark could be an additional factor for consideration when companies and businesses bid for MINDEF/SAF and Home Team contracts. A “Friend of NS” Award could also be given to individuals, such as co-workers and immediate supervisors, who have made special efforts to help NSmen fulfil their NS responsibilities. Employers as Advocates for NS Making special work arrangements and rewarding the staff with monetary incentives when they do well in their NS training. These are just some of the ways which companies support their NSmen employees. A Minister for Defence Award recipient for its exemplary support for Total Defence, KH Security Agency Pte Ltd keeps track of mobilisation code words so that it can inform its NSmen employees when they are activated. Employees also get to leave work early for physical fitness training and even get extra rest days before or after their ICT. “As we are in the security industry, it’s very relevant for us to support Total Defence, and we see it as a form of service to our nation. Many of our employees are NSmen, so we want to make it as easy as possible for them when they go for their ICT,” said Mr Gary Haris, Senior Business Development Manager. “I enjoy working in such a supportive environment. When I receive an ICT call-up, I just need to let my boss know about it, and my company will arrange for my duties to be covered. I don’t have to worry about it at all,” said 3SG(NS) Chan Meng Chuen, a Senior Security Officer. “People may not be aware of how we can support or help our NSmen, and this is something that I hope to share with other security companies, so that more companies can come on board,” said Mr Haris. A panel discussion at the Total Defence Symposium 2013. Business associations in Singapore could play a more direct and proactive role by recognising and giving awards to companies which are supportive of NS. To provide top tier recognition for employers supporting NS, an “NS Advocate” Corporate Award could be given to deserving companies and business associations. This award could be presented by the Minister for Defence during an annual employer and business recognition event. In the same event, an “Advocate of NS” Award could also be given to outstanding co-workers and immediate supervisors of NSmen who have shown exceptional support for NS. Chan Meng Chuen interacting with his employer. Support and Recognition 61 Educational Institutions Council The Educational Institutions Council could review and recommend measures for schools to better support students in their preparation for NS, as well as increase students’ awareness of NS. This council could also enable educational institutions to provide feedback on defence and security matters. Family and Community Council The CSNS proposes that the Family and Community Council look into how families and the community can support and motivate servicemen, and at the same time, accord recognition to them. For instance, it could explore how the community can organise events that celebrate and recognise NSmen. The Family and Community Council can also gather feedback from families and the broader community on NS matters. An NSF explaining to a student how to use a rifle. SAF-Schools Partnership Programme An NSF with his family at the Police Officer Basic Course graduation parade. An SAF Armour Unit visiting a school. The SAF-Schools Partnership Programme (SSPP) reaches out to the community and helps students better appreciate the importance of the SAF and NS. As part of the SSPP, SAF units have opened their premises to students through roadshows and exhibitions. Since its inception in 2010, the SSPP has involved close to 21,000 NSFs, who have reached out to over 66,000 students in total. Apart from helping students gain a better understanding of national defence, the SSPP has been deeply encouraging for our NSFs who have participated in the programme. By interacting with students and explaining their roles in national defence, our NSFs feel proud to serve. They have received many notes of appreciation penned by the students they meet. An NSF with his friends. DID YOU KNOW? ACCORD was formed in 1984, for the public to share their feedback on defence matters. It focuses on shaping MINDEF’s and MHA’s efforts in creating greater public awareness and support for NS. Currently, ACCORD comprises representatives from various stakeholder groups, including employers, women, educators, grassroots leaders, media representatives and NSmen. 62 Support and Recognition 63 Strengthen National Education Efforts through the SAF Veterans’ League and Home Team Veterans The CSNS proposes to tap on the deep experience and knowledge of veterans from the SAF Veterans’ League (SAFVL) and Home Team who have seen operational action or played important roles in our defence and security. They can become Ambassadors for National Education (NE) through sharing their real-life stories with the community. These NE Ambassadors will be able to impart core national values to the new generation, and boost community support for national defence. Konfrontasi memorial service in front of MacDonald House in 2014. The SAFVL The SAFVL was set up in 1990. It is actively involved in local veterans-related ceremonial activities such as Remembrance Day and the Memorial Service in Commemoration of the Civilian Victims of the Japanese Occupation. Veterans also share their life experiences in the early years of nation building or their experience in the SAF at community events. The SAFVL also represents Singapore in regional and international veterans’ activities. A notable veteran is LTC(Ret) Daljeet Singh, who helped to set up the SAF Training Institute and the School of Infantry Support Weapons. He imparted important skills, as well as the values and ethos of the SAF, to servicemen while in service. He continues to do so now as part of the SAFVL. LTC(Ret) Singh explained: “Our army relies on servicemen; we wanted to make the duty of defending Singapore everybody’s business and not just that of one exclusive group of volunteers or Regulars.” Expand SAFRA & HomeTeamNS Recreational Facilities for Servicemen SAFRA and HomeTeamNS help NSmen bond through a network of lifestyle clubs and activities that serve to recognise the contributions of our NSmen. The clubs provide a wide variety of social, recreational, sports and educational facilities for NSmen and their families. The 6th SAFRA clubhouse is being built in Punggol, and will be followed by a new SAFRA clubhouse in north-west Singapore. A new HomeTeamNS clubhouse at the Tampines Town Hub will be ready in 2016. SAFRA and the Home Team have embarked on infrastructural development programmes which include upgrading their existing clubhouses. The National Service Resort and Country Club is also enhancing its offerings to cater to the needs of NSmen and their families. The CSNS is encouraged that a lot is being done to develop facilities for NSmen and their families, and recommends that more of such facilities could be provided in different parts of Singapore. Veterans at a reception after the BMT Passing Out Parade. SAFRA and HomeTeamNS clubhouses. 64 Support and Recognition 65 Strengthen Community Recognition for Servicemen The CSNS proposes that MINDEF and MHA do more to encourage community recognition initiatives. This could make servicemen feel appreciated for their efforts and raise public awareness of NS. To better help NSFs transit from full-time NS to further studies or employment, the range of companies and institutes of higher learning at the existing career fairs should be expanded. This will enable NSFs to interact with a wider selection of potential employers and educational institutions. Collaborations with SPRING Singapore and the WDA could also be considered. In addition, MINDEF and MHA should continue to organise career talks and workshops for NSFs closer to their Operationally Ready Date. The CSNS considered a wide range of ideas and suggestions. Some of them were eventually not taken up after careful deliberation and evaluation. The suggestion that we should grant children of NSmen preferential admission to primary schools would have limited impact, as Singaporeans already enjoy priority, and the fathers of most children entering Primary One are NSmen. Similarly, the suggestion to accord priority to NSmen applying for Build-to-Order HDB flats would have limited impact as most male applicants are NSmen. The CSNS also considered according priority to selected groups of NSmen, but decided against this approach as it was not in keeping with the spirit of ensuring broad support for NS. Several housing and transport issues have been addressed in recent government initiatives. The enhanced Special Housing Grant was announced by Prime Minister Lee Hsien Loong at the National Day Rally 2013. The Public Transport Council announced on 16 January 2014 that the rates for monthly concession passes for NSFs would be reduced as follows: (i) bus passes from $61 to $52; (ii) train passes from $50 to $45; and (iii) hybrid passes from $111 to $85. Another suggestion was to increase the NS allowance substantially. The CSNS is of the view that the NS allowance should continue to be based on the principle that NS is a duty and service to the country. The NS allowance currently comprises a basic component and a responsibility component. The basic component is the amount that a typical NSF requires for his basic personal upkeep, taking into consideration that most NSFs are provided accommodation, food and uniforms. The responsibility component recognises those who take on heavier responsibilities. The NS allowance was increased in April 2012. MINDEF will continue to review the NS allowance regularly and make adjustments where necessary. There was also feedback that the government should pay the employers’ share of CPF contributions for NSmen employees during their ICT. The CSNS is of the view that the present arrangement is appropriate, as NS contributes to a secure and stable environment that is conducive for business. Companies should play their part to support Singapore’s defence and security. Navy, Army and Air Force Open Houses. We cannot put a price tag on the contributions of our servicemen to national defence and security. As a nation, we must continue to recognise and show appreciation to our servicemen to let them know they are deeply valued. The recognition measures proposed in this chapter are our efforts to acknowledge our servicemen’s commitment to do their best in serving our nation, and we hope that everyone will play their part in supporting them. 66 Enhancing NS Management 67 CHAPTER 5: Enhancing NS Management “In a society with widespread social media use, and tech-savvy youth, commanders have to communicate and engage our soldiers in new ways.” “We should enhance NS administration and use technology to reduce inefficiencies, for a more positive NS experience.” We must be good stewards of the time that our national servicemen commit to serving Singapore. The SAF, SPF and SCDF have, through the years, improved efficiency in many areas. Operations The Mobilisation and Equipping Centre (MEC) in Nee Soon Camp was set up as a one-stop facility to get SAF NS units ready for operations in a shorter time. The SPF has also adopted the use of biometrics to speed up the daily issuance of firearms, ammunition, batons, handcuffs and communication sets. The SCDF’s NS Training Institute is a similar set-up to the MEC. It is a one-stop centre for mobilisation reporting and the conduct of proficiency tests and mission exercises. By using advanced IT systems to expedite in/out processing and the issuance of equipment, such initiatives have reduced waiting time for NSmen during ICT. Training The SAF’s Multi-Mission Range Complex (MMRC) at Pasir Laba is a training facility housing seven indoor live-firing ranges. The MMRC uses advanced technology and personalised coaching to improve our soldiers’ shooting competencies. It creates different operational scenarios to train soldiers at the individual, group and section level. This has allowed live firing to be conducted regardless of weather conditions. Learning LEARNet is an SAF initiative that encourages internet-based progressive learning. It also lets servicemen collaborate actively to create and share knowledge. Clear and open communication between commanders and servicemen is another key ingredient for a positive NS experience. Improving communication with servicemen has been a priority for the SAF, SPF and SCDF. When communication is effective, servicemen are able to better understand the meaning and purpose of their NS duties, and will be more committed and motivated during training. • Servicemen are now able to provide their feedback and opinions through a wider variety of platforms, ranging from the post-ICT survey and internal FGDs, to the NS Portal and NS Call Centre. They can also access information on NS and defence matters more conveniently through mobile applications and social media. • New media has enabled us to reach out to a large number of servicemen and stakeholders. Servicemen are kept up to date on developments in operations and training via Facebook and other social media tools. NSmen have also used these tools to share memories and milestones of their NS journey with their families and friends. • Leaders in the SAF, SPF and SCDF regularly engage NS commanders to explain the latest developments in policy and training. NS commanders will then convey the information to their servicemen at the unit level. 68 Enhancing NS Management 69 For a positive NS experience, our servicemen and their families must be assured that safety is a top priority for the organisation, even as our soldiers are put through tough and realistic training. We must continue to strengthen the safety culture in the SAF, SPF and SCDF. Participants in the CSNS public engagement process were supportive of current efforts to enhance NS management, and suggested how we can build on these efforts. After considering the feedback, the CSNS proposes the following measures: Partner NSmen for Improved Fitness Partner NSmen for Improved Fitness Reduce Enlistment Wait-time “When I failed my IPPT last year, I had to complete my Remedial Training in three months. This was challenging as I did not have enough time to do so.” Reduce Transition Time after Full-time NS Review MINDEF Notification Centre and Home Team Overseas Notification Centre Requirements Implement Make-up Training for High-Key ICTs Improve Access to Communication and Lifestyle Devices Better Engagement by Commanders Establish NS Relations Offices Use Technology to Enhance NS Administration NSmen are currently required to pass their Individual Physical Proficiency Test (IPPT) within the first nine months of their birthday window. Those who fail or default on their IPPT have to attend 20 sessions of Remedial Training in the last three months of their birthday window. Alternatively, NSmen can volunteer for IPPT Preparatory Training (IPT) in the first nine months of their birthday window. NSmen on IPT are deemed to have fulfilled their IPPT requirement for the year if they meet their Personal Performance Targets (PPTs). Those who fail to meet their PPTs have to attend eight sessions of RT in the last three months of their birthday window. Army Half Marathon. 70 Enhancing NS Management 71 Reduce Enlistment Wait-time The CSNS received feedback from servicemen who would like to see a more flexible IPPT framework. Instead of just enforcing requirements, FGD participants suggested that the SAF, SPF and SCDF partner servicemen to keep fit by providing more opportunities and platforms for them to exercise conveniently. The CSNS is supportive of these suggestions and recommends the following: The IPPT/IPT window should be extended. This will give NSmen more time to train and pass their IPPT, or improve their fitness through IPT. For those who fail IPPT, the RT window should also be extended. The existing IPT programme should be further enhanced to support NSmen in their physical training. IPT could be conducted at convenient venues such as sports and recreation centres or community centre gymnasiums around Singapore to make it more convenient for NSmen. Tie-ups could be explored with commercial or SAFRA gyms for NSmen to train at their convenience. NSmen who put in the extra effort to keep fit and do well in their IPPT should be recognised through increased incentive awards for the attainment of Gold, Silver and Pass with Incentive standards. Schools and educational institutions should do more to help pre-enlistees prepare themselves physically for NS. MINDEF and MHA should work closely with MOE to explore more structured fitness training to help students build up their physical fitness and lead healthy lifestyles. An NSman at a pull-up station. The enlistment system comprises four quarterly intakes spread across the year. Currently, 45% of pre-enlistees are enlisted within four months after their postsecondary studies. The other pre-enlistees are typically enlisted within eight months. The CSNS proposes that wait time for enlistment be reduced. Under the revised enlistment system, 90% of pre-enlistees should be enlisted within four months after their post-secondary studies, while the other pre-enlistees should be enlisted within six months. The earlier enlistment will enable about 60% of NSFs to start work earlier after completion of full-time NS, and polytechnic students need not be disrupted for local university studies in August. Reduce Transition Time after Full-time NS Currently, NSFs wait up to eight months to enter local tertiary institutions after completing full-time NS. The CSNS recommends that MINDEF and MHA consider ways to facilitate the NSFs’ onward transition to studies and work. This could include working with the local tertiary institutions to explore ways to reduce the transition time after full-time NS. Review MINDEF Notification Centre (MNC) and Home Team Overseas Notification Centre (ONC) Requirements MINDEF has regularly reviewed our exit control policies, taking into consideration the need to maintain operational readiness and the impact on our NSmen. In 1992, when the passport validity for NSmen was extended from two to ten years, the MNC for SAF NSmen and ONC for SPF and SCDF NSmen were introduced. NSmen who are overseas for more than 24 hours and less than six months are required to contact the notification centres. Such notifications are important for operational readiness, and serve as a psychological reminder to NSmen of their NS obligations. Over the years, such notifications have become fully automated and can be accessed through smartphone applications. The CSNS recommends that only NSmen who travel overseas for more than 14 days and less than six months be required to notify the MNC or ONC. This means that notification will not be needed for the large majority of overseas trips made by NSmen. This will reduce inconvenience to NSmen, while still providing MINDEF and MHA with information on NSmen who are overseas for longer periods, which is important for manpower and operational planning. 72 Enhancing NS Management 73 Implement Make-up Training for High-Key ICTs Improve Access to Communication and Lifestyle Devices “I look forward to ICT because I can meet up with the friends I made during my full-time NS. It is a chance for me to bond with my ‘brothers’ again.” Communication and lifestyle devices are a big part of daily life. In view of this, the SAF has changed security zoning in a total of 29 SAF camps since 2012, to allow NSmen to bring camera-equipped mobile phones into Green Zones of the camps, while maintaining the security of more sensitive Red Zones. To help NSmen stay connected to their family and work during ICT, the CSNS proposes that they be allowed to use other electronic devices, such as tablets and laptops in nonsensitive areas within camps like accommodation blocks and cookhouses. Better Engagement by Commanders “My commanders were firm and reasonable. They also genuinely cared for our wellbeing. They were my role models.” “Commanders should communicate the rationale for certain policies better. If we understand the rationale, we can achieve training outcomes more effectively.” Effective communication improves working relationships, enhances mutual understanding and achieves better unit cohesion. The CSNS recommends that unit commanders deepen their engagement with their servicemen to explain the need for NS and its role in national defence and security. Commanders should also explain the rationale behind key NS policies and practices. NSmen celebrating the completion of their ORNS cycle. The camaraderie that many NSmen experience is a key part of the NS journey. Building cohesive units is crucial for operational readiness and mission success. To ensure that servicemen are given sufficient time to make the necessary arrangements to attend ICT, they are given at least six months’ notice for a High-Key ICT and three months’ notice for a Low-Key ICT. When servicemen need to defer their ICT due to unforeseen commitments, unit commanders can assess the situation and grant deferment when there are strong grounds to do so. To help NSmen keep pace with their ORNS training cycle, the CSNS proposes to implement make-up training for High-Key ICTs within the same work year. Lecture for recruits. 74 Enhancing NS Management 75 A Robust NS Safety Culture Establish NS Relations Offices “An NS Relations Officer who knows the unit’s training and policies well can assist with providing advice to NSmen who need help with NS issues. I think that this face-to-face, personal touch will be very useful.” Today, NSmen can seek help on NS issues through various channels. For instance, they can approach their unit commanders or contact the NS Call Centre. However, some NSmen have more complex requests and appeals that require additional attention. In view of this, the CSNS recommends the establishment of NS Relations Offices at the Division or Formation level, and equivalent in the SAF, SPF and SCDF, to deepen engagement and communication with our servicemen. NSmen will be able to approach their NS Relations Officer who can provide dedicated assistance on their NS-related queries. Use Technology to Enhance NS Administration The CSNS recommends using the latest technology to make NS administration more efficient. This includes the introduction of NS-related mobile applications with interactive features and smart design. These applications enable servicemen to access information conveniently and complete their transactions smoothly. The NS Portal is an interactive website that allows NSmen to access vital information such as details about their ICT, as well as carry out NS-related transactions such as booking IPPT and medical screening appointments. The NS portal can be enhanced to be more user-friendly and updated with the latest tools to provide good service. “We were pleased to be able to speak directly to the recruits after watching them participate in a live grenade throwing exercise. This helped us gain a better appreciation of what they were going through and how they viewed safety.” – A l a n C h a n , C h a i r m a n o f t h e E x t e r n a l R e v i e w P a n e l o n S A F S a f e t y, d u r i n g a v i s i t t o t h e B a s i c M i l i t a r y Tr a i n i n g C e n t r e i n D e c e m b e r 2 0 1 3 Safety is an SAF core value, and it is important that our servicemen continue to train safely in a realistic environment. For the SPF and SCDF, safety is also a top priority. Robust safety and risk mitigation measures are in place during training and operations. In March 2013, the Safety and Systems Review Directorate (SSRD) was established. The SSRD will review the systems within MINDEF and the SAF, placing training safety as a key priority. The External Review Panel on SAF Safety (ERPSS) was set up to get a first-hand view of how safety is managed on the ground and how the SAF can improve its safety practices. Safety and risk mitigation measures are reviewed regularly in SPF and SCDF. For instance, SCDF introduced the Responders Performance Module (RPM) in April 2013. The RPM is a high-tech body heat cooling and fatigue recovery station deployed at incident sites. It prevents heat injuries and revitalises SCDF responders so that they can quickly return to tackle the incident. As part of its training safety measures, SPF requires that risk management be done to identify, assess and control identified risks before the commencement of any training activity. Members of the ERPSS interacting with recruits. Creating a positive NS experience is essential to ensure that support for NS remains strong in the years ahead. MINDEF and MHA should continue to enhance the NS experience by keeping administrative processes efficient, communicating well with our servicemen and making good use of technology. 76 Looking Ahead 77 CHAPTER 6: Looking Ahead Throughout the CSNS journey, we had many opportunities to connect with Singaporeans from all walks of life and understand our collective aspirations for NS. Our stakeholders, including national servicemen, employers, families and the community contributed useful insights and practical suggestions. They participated in FGDs and dialogue sessions, and contributed ideas through various feedback channels. Support for NS is high, and people want to play a part in strengthening the institution of NS. “NS should bring about a stronger sense of citizenship. Everyone plays an important part in NS and we need to strengthen Singapore by strengthening support for NS.” The future of NS is closely intertwined with the future of our nation. Singapore has changed significantly since full-time NS was introduced in 1967, and continues to evolve. As we progress, there will be more at stake for us to defend. We must keep building on the foundation that our pioneers laid, to leave a stronger NS system for the next generation. MINDEF and MHA should continue to enhance NS training so that it is effective and efficient. NS administration should constantly be improved to address the needs of servicemen and enhance the overall NS experience. “It is my duty to serve NS. I hope the next generation will remain committed to serving the country.” “We need everyone to understand that NS is about sovereignty and protecting what belongs to us.” “Without the social stability and security provided by NS, the educational and career opportunities we enjoy today would not exist.” Many servicemen want to do more to defend Singapore and make Singapore a safe and secure home. We should create more opportunities for them to do so. In addition, the SAF Volunteer Corps should be established so that women, first generation Permanent Residents (PRs) and new citizens can have an avenue to play a part in national defence. As a nation, we can do more to recognise and appreciate our servicemen. The CSNS has suggested initiatives that support servicemen in education, housing and healthcare. The community should also play a greater role to celebrate our servicemen and be advocates for NS. With a common resolve and commitment to our national defence and security, we can be confident about our shared future. The CSNS presents the following recommendations. 78 Looking Ahead 80 79 Summary of CSNS Recommendations A Strong NS Training System • Strengthen the NS training system by employing an additional 1,100 Regulars in the SAF, and 230 Regulars in the SPF and SCDF, to improve training and inculcate values more effectively. These Regulars will be well-versed in the latest training methods and technology. They can also better emphasise and enforce training safety. As role models, regular trainers will provide our servicemen with a better appreciation of why they train and what they are defending. More Opportunities for National Servicemen to Contribute • Increase leadership opportunities for our servicemen by raising the proportion of officers and specialists from 30% to 40%, to meet new operational needs. • Increase deployment flexibility for NSFs by taking into account skills and preferences when deploying servicemen. This would maximise the contributions of NSFs, provide them with a better NS experience and meet our operational requirements. • Provide more leadership opportunities and deployment options for servicemen in service vocations (i.e. non-combat vocations) to enable them to contribute more. Expand Community Support for National Servicemen • Increase recognition for the families of servicemen, such as through an extension of the Family Recognition Voucher (FRV) scheme. The number of NSmen who are awarded FRVs could be increased from the top 10% to the top 30% of ICT performers. The quantum for the top 10% can also be increased. • Introduce small gifts to servicemen at significant milestones of their lives, such as marriage or the birth of their child. Just as NS has become a part of NSmen’s lives, we care for them and celebrate joyous moments in their lives too. • Restructure the Advisory Council on Community Relations in Defence to comprise (i) an Educational Institutions Council; (ii) an Employer and Business Council; and (iii) a Family and Community Council, to deepen stakeholder engagement. • Enhance awards for employers and individuals supportive of NS. These awards include the “NS Mark” which recognises companies with pro-NS policies and human resource practices, and could be a factor for consideration when companies bid for MINDEF/SAF and Home Team contracts. • Strengthen National Education efforts through the SAF Veterans’ League and Home Team Veterans, to impart core national values to the younger generation and boost community support for defence and security. • Expand SAFRA and HomeTeamNS recreational facilities for our servicemen and their families. • Improve community recognition by supporting community-led initiatives that recognise servicemen and raise public awareness of NS. • Facilitate NSFs’ transition to employment and further studies after they complete full-time NS by expanding the range of companies and institutes of higher learning at career fairs. • Enhance the value proposition of NS by accrediting skills that NSFs gain during NS, and enhancing the Certificate of Service to highlight the competencies and skills gained during full-time NS. • Provide opportunities for NSFs to contribute as SAF, SPF and SCDF Regulars on short contracts after they have completed their full-time NS. This will enable NSFs to continue to contribute to the defence and security of Singapore while honing important life skills. • Provide scholarships to develop talents in engineering and science who will be able to contribute to the 3rd Generation SAF. • Expand opportunities for NSmen with relevant civilian expertise to contribute to national defence and security in their areas of expertise. A Positive NS Experience: Easing Administrative Restrictions • Partner NSmen to improve their fitness by giving them more time and flexibility to meet their Individual Physical Proficiency Test (IPPT), IPPT Preparatory Training and Remedial Training requirements. • Increase incentive awards for the attainment of Gold, Silver and Pass with Incentive for IPPT, to recognise servicemen who put in the extra effort to keep fit. • Engage schools and educational institutions to help pre-enlistees build up their fitness prior to full-time NS. • Reduce enlistment wait-time for pre-enlistees to between four and six months after the completion of post-secondary education. • Work with tertiary institutions to explore ways to reduce transition time after full-time NS. The SAF Volunteer Corps • Establish an SAF Volunteer Corps to enable the broader community, especially women, first generation PRs and new citizens, to contribute to defence and strengthen support for NS. • Change the MINDEF Notification Centre and Home Team Overseas Notification Centre requirements, such that notification will only need to be given for overseas trips of more than 14 days. This will increase convenience for NSmen. • Implement Make-up Training for high-key ICTs, which will allow NSmen to keep pace with their ORNS training cycle. • Allow NSmen to use electronic devices such as tablets and laptops during their ICT, Recognition and Benefits for National Servicemen • Revamp the NS Recognition Award into the NS HOME (HOusing, Medical and Education) Awards to support servicemen in housing, healthcare and education with an additional Medisave component. • Provide life and personal accident insurance coverage for our servicemen, to cover incidents during their full-time NS and the period of their ORNS call-ups. in non-sensitive areas within their camps like accommodation blocks and cookhouses. This will help NSmen remain connected to their family and work during ICT. • Deepen engagement and communication between commanders and servicemen, to achieve better unit cohesion. • Establish NS Relations Offices in the SAF, SPF and SCDF to assist NSmen with complex administrative issues. • Harness technology to improve NS-related touch points, such as the NS Portal, to make NS administration more efficient and user-friendly. Looking Ahead 81 A Brighter Future for NS and Singapore 82 The Committee to Strengthen National Service 83 The Committee to Strengthen National Service Steering Committee “Support for NS” Working Group Dr Ng Eng Hen Minister for Defence Mr Chan Chun Sing Minister for Social and Family Development and Second Minister for Defence Mr Chan Chun Sing Minister for Social and Family Development and Second Minister for Defence Mr Zaqy Mohamad Mr Masagos Zulkifli Bin Masagos Mohamad Senior Minister of State, Ministry of Home Affairs and Ministry of Foreign Affairs Chairman, Government Parliamentary Committee for Communications and Information and Sales Director at Datacraft Dr Amy Khor Senior Minister of State, Ministry of Health and Ministry of Manpower Mr Alvin Yeo Member, Government Parliamentary Committee for Defence and Foreign Affairs; and Senior Partner, Wong Partnership Dr Mohamad Maliki Bin Osman Minister of State, Ministry of National Development and Ministry of Defence Mr Gunasekharan S/O Chellappan Business Unit Executive, IBM Dr Lim Wee Kiak Former Chairman, Government Parliamentary Committee for Defence and Foreign Affairs Mr Choo Keng Hui Director of Student Development, Singapore Polytechnic Mr Chan Yeng Kit Permanent Secretary (Defence), Ministry of Defence Mr Nicholas Fang Lieutenant-General Ng Chee Meng Chief of Defence Force, Singapore Armed Forces Associate Editor, Singapore Desk, MediaCorp; and Director, Singapore Institute of International Affairs Brigadier-General Perry Lim Chief of Army, Singapore Armed Forces Dr Hsu Pon Poh Chief and Senior Consultant Surgeon, Changi General Hospital Major-General (NS) Ravinder Singh Former Chief of Army, Singapore Armed Forces Mr Kelly Koh Ben-Lin Director of Admissions, Singapore Institute of Technology Mr Suresh Divyanathan Partner, Oon & Bazul LLP Ms Low Mei Mei Senior News Editor, Singapore Desk, MediaCorp Mr Andy Lee Founder, Sengkangbabies Blog Mr Nicholas Mak Head of Research and Consultancy, SLP International Property Consultants Dr Bervyn Lee Director, Office of Student Life, Singapore Management University Mr James Ng Kian Kwang Director of College Services, ITE College East Dr Luisa Lee President and Chief Executive Officer, The Farrer Park Company Pte Ltd Mr Benjamin Ong Chief Executive Officer, Alliance 21 Pte Ltd Mr Danny Lien Founder and Managing Director, Amos International (S) Pte Ltd Mr Suhaimi Rafdi Chief Executive Officer, Cathay Organisation Holdings Mr Allan Lim Chief Executive Officer, Alpha Biofuels Pte Ltd Mr Malminderjit Singh Correspondent, The Business Times Mr Lim Jim Koon Editor-in-Chief, Chinese Newspapers Division, Singapore Press Holdings Pte Ltd A/P Paulin Tay Straughan Vice Dean (Faculty of Arts and Social Sciences), NUS Mr Ridzuan Bin Ismail Chief Engineer, Catchment & Waterways Department, PUB Mr Rae Yaw Tze Yim Managing Director, Raptor Games Mr Shaun Seow Chief Executive Officer and Board Director, Mediacorp Pte Ltd Mr Gerald Singham Partner, Rodyk and Davidson LLP Mr Wong Wei Peng Founder, Canact Pte Ltd “Recognition and Benefits” Working Group Dr Mohamad Maliki Bin Osman Minister of State, Ministry of National Development and Ministry of Defence Ms Sim Ann Minister of State, Ministry of Communications and Information and Ministry of Education Ms Ellen Lee Former Deputy Chairman, Government Parliamentary Committee for Defence and Foreign Affairs; and Consultant, Ramdas & Wong Ms Cheah Yean King, Winnie Senior Director, American International Assurance Mr Taranjit Singh Dhillon Civil Service Officer and Certified Public Accountant, Singapore Mr Foo Peow Yong, Douglas Chairman, Sakae Holdings Limited Mr Subash Lazar Vice-Principal, Crest Secondary School Mr Lo Leong Hay, Danny Chief Executive Officer, Watt Wah Petroleum Haulage Pte Ltd Mr Mohamed Najib Bin Mashuni Engineer, Keppel FELS Ltd Mr Mulyadi Bin Ahmad Senior Manager, National Environment Agency Mr Ong Chuen Tze, Felix Undergraduate, Nanyang Technological University Mr Adrian Rennie Pereira Manager, MP Biomedicals Asia Pacific Pte Ltd Mr Seah Kian Hong Manager, Sincero Pte Ltd Mr Tan Heng Huat General Manager, Summit Planners Pte Ltd Mr Tan Tze Hian Associate Director, Biogen IDEC (S) Pte Ltd Mr Yeo Wee Aik Executive, Yamaha Music (Asia) Pte Ltd The CSNS would like to express its appreciation to those who generously gave their time to participate in the FGDs, dialogue sessions in NS units, Town Hall and webchat, and those who directly or indirectly assisted with the CSNS efforts. The CSNS Steering Committee. 84 85 Glossary Glossary ACCORD – Advisory Council on Community Relations in Defence BMT – Basic Military Training BMTC – Basic Military Training Centre CDAU – Civil Defence Auxiliary Unit COS – Certificate of Service CSNS – Committee to Strengthen National Service CTF – Combined Task Force ERPSS – External Review Panel on SAF Safety FGDs – Focus Group Discussions FRV – Family Recognition Voucher HDB – Housing Development Board ICT – In-Camp Training IFC – Individual Field Craft IPPT – Individual Physical Proficiency Test IPT – IPPT Preparatory Training IPS – Institute of Policy Studies OCS – Officer Cadet School OCTs – Officer Cadets OJT – On-the-Job Training ONC – Overseas Notification Centre ORNS – Operationally Ready National Service MEC – Mobilisation and Equipping Centre MHA – Ministry of Home Affairs MINDEF – Ministry of Defence MMRC – Multi-Mission Range Complex MNC – MINDEF Notification Centre NE – National Education NS – National Service NSF – Full-time National Serviceman NSmen – Operationally Ready National Servicemen NS HOME Awards – NS HOusing, Medical and Education Awards NSRA – National Service Recognition Award PPTs – Personal Performance Targets PSEA – Post-Secondary Education Account ROVERS – Reservist on Voluntary Extended Reserve Service RPM – Responders Performance Module RSAF – Republic of Singapore Air Force RSM – Regimental Sergeant Major RSN – Republic of Singapore Navy RT – Remedial Training SAF – Singapore Armed Forces SAFTI – SAF Training Institute SAFVC – SAF Volunteer Corps SAFVL – SAF Veterans’ League SCS – Specialist Cadet School SCDF – Singapore Civil Defence Force SPF – Singapore Police Force SSRD – Systems and Safety Review Directorate SVs – SAFVC Volunteers VSC – Volunteer Special Constabulary WDA – Workforce Development Agency WGs – Working Groups WSQ – Work Skills Qualification www.strengthenNS.sg