PLEASE REVIEW THE FOLLOWING INSTRUCTIONS
We have created our course to be as convenient as possible for the student. The goal is for you to
comprehend and absorb the material.
ELIGIBILTY:
The Department of State determines program eligibility, which is confirmed by mail (EIP cannot submit
your results to the State unless you have received this letter).
Court referrals (those who have not received a letter from the Department of State) cannot complete this
program on line and must complete this program in a classroom.
USER QUALIFICATIONS:
You must have some basic computer skills to complete the online course. Our program is very user
friendly.
HARDWARE & SOFTWARE REQUIREMENTS:
In order to use our system to take this course, your system must meet the following requirements, in
addition to internet access:
A PC or Mac Running:
• Windows 95 / 98 / NT / ME / 2K / XP / Vista / Windows 7
• Mac OS 9 (and greater) / OS X (and greater) (please use Firefox)
An Internet Browser:
• Firefox 1.0(and greater)
• Internet Explorer 5.5 (and greater)
Note: The programs functionality is limited when using the Safari and AOL browser.
Note: Mac users please use the Firefox browser.
REGISTERING & PAYMENT:
Enroll using a credit card – Use your Visa, MasterCard or Discover credit cards. Enroll and pay securely
on-line and begin right away.
COURSE COST:
The course tuition is $59.95 and includes the course and all reporting to the state (your test results are
submitted to the State electronically). The course tuition is non-refundable once you have started.
You must complete by the due date provided by the State (at 11:59 pm on the date determined by the
State the program will be disabled). It is advisable to complete the course at least 1-2 business days prior
to your completion due date. The program averages 4 hours to complete, please allow ample time to
complete your program.
LOGIN ID & PASSWORD:
When you register, you will choose your own Login ID and Password. DO NOT INCLUDE ANY SPACES
WHEN CREATING YOUR LOGIN ID. Please write these down so you will be able to access the course
with ease. You will also be sent an email with this information. If you forget your password, click on
“Forgot my password” in the Login ID and Password box.
COURSE LENGTH & FEATURES:
We have created our course to be as convenient as possible for the student. Please plan on 4 hours to
complete.
You may complete the program in one sitting or use your Login ID and Password multiple times to
complete the course according to your own schedule within 30 calendar days of registering. The goal is for
you to comprehend and absorb the materials. The on-screen timers are not turned on for our course.
At the end of each section there are simple review questions. These are not counted toward your final
score. Once you complete all course modules you will then take the final quiz and submit your answers.
The final quiz is not timed so you will have as long as needed to complete.
You will need to score at least 70% on the final exam to pass the course. The computer will calculate your
final grade for you and you will know immediately if you have passed. In the unlikely event you do not
score 70% you will be able to take quiz a second time automatically. Should you not pass, please contact
us at (248) 693-0336.
Before taking any breaks, make sure to close the module you are currently in by clicking on the Log-Out
tab at the top of the screen.
HELPFUL REMINDERS:
• Be sure to click “Log Out” at the top of the screen when logging off each time you exit to properly
retain time spent in each section.
• Do not use your “back” button on your browser while taking this course.
UPON COURSE COMPLETION:
Once you have successfully completed the program EIP is sent notification and submits the results to the
State. It is advisable to complete the course 1-2 business days prior to your completion due date.
COURSE SUPPORT:
If you have any questions or require any assistance, you may contact us at (248) 693 0336. Live support
is available Monday – Friday from 9:00 a.m. – 4:00 p.m.
CLASS ROOM ATTENDANCE and REFUND POLICY :
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Michigan BDIC fee paid to EIP for a classroom session is not refundable.
Do not arrive to the classroom training late (you will not be permitted entry after the session starts).
Rescheduling fees will be assessed for missed classes or late arrivals; EIP will not be responsible
in the event time does not permit a new class to be scheduled.
Thank you for taking the course, EIP