Find these popular new releases inside!
The International Council of Shopping Centers offers the
highest quality publications for the shopping center industry.
These publications have been developed to provide retail
real estate professionals with practical, innovative and
up-to-date ideas to enhance their job skills.
New Releases
Best Practices in Shopping Centers
Best Practices in Shopping Centers is a
compilation of articles written by industry
experts who impart their professional
knowledge along with tried-and-true
methods for conducting business in their
various professions or roles within the
retail real estate industry. Business areas
covered range from asset management, construction
and public relations to leasing, retailing and sustainability. The authors provide case studies and examples from their own experiences along with charts
and graphs to support the information presented.
ITEM #345: 416 pages/Book $59.95
ICSC Members $49.95
Global Development and
Redevelopment Trends in
Retail Properties
Shopping center development is constantly evolving, and this publication
presents a look at some of the major
recent development and redevelopment
trends around the world via illustrative
shopping center profiles. The trends
covered are Urban Renewal and
Revitalization; Recreating Main Street; De-Malling;
Vertical Development; Redevelopment and
Repositioning; Integration of Non-Retail Uses;
Sustainability; Leisure, Dining and Entertainment;
Evolving Tenant Mix and Luxury Lifestyles; Mass
Transit Integration; and Experiential Placemaking.
ITEM #344: 160 pages/Book $39.95
ICSC Members $29.95
Prestige Retail: Design and
Development Perspectives on the
High-End, Luxury Goods Market
Edited by Bing Wang and Richard Peiser
This is a study of the interdependence
of design and development of retail real
estate and the luxury retail market that
reviews how luxury markets have grown
and survived historically and continue
to flourish today. Included are case
studies of successful luxury retail projects along with
essays written by prominent design and development
scholars and professionals.
Market Research
for Shopping Centers
Second Edition
By Michael Baker
This edition reviews the latest approaches
and tools for shopping center market
research professionals as the shopping
center industry is transformed by globalization, changing demographics and
technology. Included are up-to-date
information on trade area analysis, the basics of
consumer research for existing properties, primary
research methods, emergent technologies and key
research applications, such as leasing, repositioning,
acquisitions, redevelopment, marketing and public
relations—all supported by illustrative case studies,
tables, charts and graphs.
ITEM #348: Book $39.95
ICSC Members $29.95
See page 3 for eBook options.
Specialty Leasing
in Shopping Centers
Second Edition
This book is for shopping center profes­
sionals interested in starting a specialty
leasing program or improving an existing
program to boost center revenue. The
volume begins with a historical look at
the advent and evolution of specialty
leasing and is followed by such practical
chapters as Developing and Administering a Specialty
Leasing Program, Prospecting, Licensing the Space
and Effective Merchandising. Topics covered include
physical layout and financial considerations, RMUs
or kiosks, marketing the specialty leasing program,
seasonal users, merchandise mix, outposting opportunities, components of a licensing agreement, visual
merchandising assistance, plus much more. Photos
appear throughout, depicting examples of the many
types of retail and uses that may be encountered in
a specialty leasing program—from kiosks, RMUs
and vending units to in-line spaces, outdoor/exterior
uses and sponsorships, selling products ranging from
jewelry to wireless services.
ITEM #337: 104 pages/Book $59.95
ICSC Members $49.95
See page 3 for eBook options.
ITEM #307: 216 pages/Book $59.95
ICSC Members $49.95
See page 3 for eBook options.
2
To order call +1 301 362 6900 or order online at www.icsc.org
Subscriptions
Retail Law Strategist
Now mobile friendly, Retail Law Strategist is
a quarterly electronic newsletter that offers
practical solutions for shopping center professionals. This newsletter will bring you pages of
advice, solutions, answers to your questions
and much more. If you practice commercial real
estate law or leasing within a retail environment,
this newsletter is designed for you.
ICSC’s Value Retail News (VRN), published 10
times annually, features extensive and complete
insight into the world of outlet and value shopping centers. International Outlet Journal (IOJ),
published five times annually as a bonus edition
of VRN, covers outlet retailing beyond North
America. Contents of both publications include:
n Development News and Trends
n Exclusive Industry Research
n State-of-the-Outlet Industry Reports
n Retail Profiles
n Marketing Features
n Ownership Reports
ITEM #8794: E lectronic Newsletter $129.00
ICSC Members $99.00
Shopping Centers Today
I CSC’s monthly magazine, Shopping Centers
Today (SCT), is the most respected and
comprehensive magazine in the shopping
center industry. SCT offers in-depth reporting,
interviews and analysis on the important
issues facing each aspect of the shopping
center business. Contents include:
ITEM #VRN: Annual Subscription
U.S.: Non-Members $144.00 ICSC Members $99.00
Canada/International: Non-Members & ICSC Members $175.00
Single copy price: $15.00 per copy
Development and Leasing n Management and Marketing
n
Retailing Today n Law and Government
n
n Technology and e-Commerce
Value Retail News and
International Outlet Journal
Reduced rates available on multiple copies of back issues.
n Finance and Investing
ITEM #SCT: Annual Subscription:
U.S.: Non-Members $70.00 ICSC Members $35.00
Canada/International: Non-Members & ICSC Members $99.00
Single copy price: $15.00 per copy
Subscription included with ICSC membership.
eBooks
Brief Notes:
Shopping Center
Development, Design
and Construction
Digital Media,
Mobile Apps and
Social Networking
for Shopping Centers
ll eBook formats: $64.95
A
ICSC Members $44.95
ITEM #301A: Amazon Kindle
ITEM #301B: Barnes & Noble Nook
ITEM #301C: Apple iPad
ITEM #301D: Sony Reader, Kobo
All eBook formats: $29.95
ICSC Members $19.95
ITEM #335A: Amazon Kindle
ITEM #335B: Barnes & Noble Nook
ITEM #335C: Apple iPad
ITEM #335D: Sony Reader, Kobo
Brief Notes:
Shopping Center
Management
ICSC’s Dictionary
of Shopping
Center Terms
All eBook formats: $64.95
ICSC Members $44.95
ITEM #242A: Amazon Kindle
ITEM #242B: Barnes & Noble Nook
ITEM #242C: Apple iPad
ITEM #242D: Sony Reader, Kobo
Fourth Edition
All eBook formats: $34.95
ICSC Members $24.95
ITEM #332A: Amazon Kindle
ITEM #332B: Barnes & Noble Nook
ITEM #332C: Apple iPad
ITEM #332D: Sony Reader, Kobo
Coping With Crisis
in a Complex World:
Expecting the
Unexpected
All eBook formats: $29.95
ICSC Members $19.95
ITEM #342A: Amazon Kindle
ITEM #342B: Barnes & Noble Nook
ITEM #342C: Apple iPad
ITEM #342D: Sony Reader, Kobo
Investing in Retail
Properties
A Guide to Structuring
Partnerships for Sharing
Capital Appreciation
and Cash Flow
All eBook formats: $34.95
ICSC Members $24.95
ITEM #264A: Amazon Kindle
ITEM #264B: Barnes & Noble Nook
ITEM #264C: Apple iPad
ITEM #264D: Sony Reader, Kobo
Market Research
for Shopping
Centers
Retail Development
Through PublicPrivate Partnerships
Second Edition
All eBook formats: $34.95
ICSC Members $24.95
ITEM #348A: Amazon Kindle
ITEM #348B: Barnes & Noble Nook
ITEM #348C: Apple iPad
ITEM #348D: Sony Reader, Kobo
All eBook formats: $64.95
ICSC Members $44.95
ITEM #323A: Amazon Kindle
ITEM #323B: B
arnes & Noble Nook
ITEM #323C: Apple iPad
ITEM #323D: Sony Reader, Kobo
Market Research
for Shopping Centers
in Developing
Countries
All eBook formats: $34.95
ICSC Members $24.95
ITEM #313A: Amazon Kindle
ITEM #313B: B
arnes & Noble Nook
ITEM #313C: Apple iPad
ITEM #313D: Sony Reader, Kobo
Prestige Retail:
Design and
Development
Perspectives on the
High-End, Luxury
Goods Market
All eBook formats: $49.95
ICSC Members $39.95
ITEM #307A: Amazon Kindle
ITEM #307B: B
arnes & Noble Nook
ITEM #307C: Apple iPad
ITEM #307D: Sony Reader, Kobo
Shopping Center
Study Green Lease
All eBook formats: $34.95
ICSC Members $24.95
ITEM #320A: A
mazon Kindle
ITEM #320B: B
arnes & Noble Nook
ITEM #320C: Apple iPad
ITEM #320D: Sony Reader, Kobo
Shopping Center
Study Lease
Second Edition
All eBook formats: $34.95
ICSC Members $24.95
ITEM #326A: Amazon Kindle
ITEM #326B: B
arnes & Noble Nook
ITEM #326C: Apple iPad
ITEM #326D: Sony Reader, Kobo
Specialty Leasing
in Shopping Centers
All eBook formats: $49.95
ICSC Members $39.95
ITEM #337A: A
mazon Kindle
ITEM #337B: B
arnes & Noble Nook
ITEM #337C: Apple iPad
ITEM #337D: Sony Reader, Kobo
To order call +1 301 362 6900 or order online at www.icsc.org
3
Management
Coping With Crisis in a Complex World:
Expecting the Unexpected
Guide to Writing a Shopping
Center Security Manual
By Martin M. Cooper
Written by a crisis management and communications expert with over 30 years of experience,
this resource delves into various strategies
for handling crises effectively and discusses
the preparatory steps that lay the foundation of
a solid crisis management plan. Included are
relevant examples, case studies, drills and disaster-planning
worksheets.
This guide is just what you need when you
are faced with writing a security manual,
including recommendations for daily procedures, emergency procedures and reports.
This manual examines the reasons why
you need a manual, the importance of legal
corrections, and the need for the manual to
reflect the developer’s philosophy.
ITEM #241: 32 pages/Book $29.95 ICSC Members $19.95
ITEM #342: 200 pages/Book $39.95 ICSC Members $29.95
See page 3 for eBook options.
Preparing a Budget for an
Open-Air Shopping Center
Book and CD-ROM
By Alan A. Alexander
This publication explores the more
sophisticated budgeting needs and
techniques of the 21st century—from
estimating income from rents, marketing
funds, charge backs and CAM to allocating funds for operating expenses. Includes a valuable and
customizable CD-ROM containing all the budget forms
discussed in the text in Microsoft Excel.
ITEM #263: 104 pages/Book & CD-ROM $69.95
ICSC Members $59.95
Shopping Center Management
This book provides personal insights from fourteen industry professionals as they explain several of their specialties. Discover how to look at
centers as a place of business, as an investment
and as a property. Topics covered are: financial
concepts, the lease and its language, leasing
strategies and tenant mix, shopping center
administration, maximizing the value of marketing for
shopping centers and maintenance. Refresh your memory
on: designing a security program, risk management and
insurance, crisis management, redeveloping/renovating
a shopping center, legal issues, retailing and more. See
offer on back cover.
The Library of Open-Air
Shopping Center Forms
CD-ROM
Streamline operating procedures and systematize
the reporting process across all functions for your
open-air shopping center. Includes over 100 forms
related to shopping center Leasing, Administration,
Maintenance, Security, Marketing, Advertising,
Tenant Relations, Construction and Tenant Coordination.
Downloadable CD-ROM allows you to customize, modify and
reproduce each form to meet your particular business needs.
ITEM #257: CD-ROM $59.95 ICSC Members $49.95
Brief Notes: Shopping Center Management
Discover the know-how of financial concepts,
insurance and risk management, the lease and its
language, leasing strategies and more. Use this
easy-to-read reference to learn about marketing,
retailing, maintenance and the security process.
Each chapter contains key points, definitions, lists,
examples, formulas and samples, where applicable. A specific management topic based on the curriculum
of the John T. Riordan School for Professional Development
is covered in each chapter.
ITEM #242: 5 28 pages $79.95 ICSC Members $59.95
See page 3 for eBook options.
Finance for Shopping Center
Nonfinancial Professionals
This book is a tool for learning the mechanics of
how to do financial calculations and develop the
skill of understanding what they mean—even if
you are not a “numbers” person. Included are
many easy-to-understand exhibits, sample lease
clauses and illustrated key concepts.
ITEM #173: 352 pages/Book $59.95 ICSC Members $49.95
Save with ICSC’s bulk
discount pricing:
15% Off on orders
of 20 – 49 copies
ITEM #170: 208 pages/Book $79.95 ICSC Members $59.95
Developing a Shopping Center
Business Plan
Each shopping center is unique! This book will
help you develop your individual shopping center
business plan. This guidebook illustrates the
complex process of creating and presenting a
business plan. It fully discusses sample exhibits
and narrative portions. Included are checklists of
team members, as well as sources of information.
25% Off on orders
of 50 – 99 copies
30% Off on orders
of 100+ copies
ITEM #157: 128 pages/Book $69.95 ICSC Members $49.95
4
To order call +1 301 362 6900 or order online at www.icsc.org
Management
2014 ICSC North American Retail Real
Estate Compensation Survey
Shopping Center Tenant Coordination
Sponsored by ICSC and conducted by FPL
Associates L.P., this survey is designed to
provide retail real estate companies with
competitive compensation levels and current
information regarding the design, features
and administration of compensation programs. In addition,
the survey requested information on leasing function
compensation practices. The report provides information
for three major facets of compensation: base salary (2014),
annual incentive award value (for calendar/fiscal year
2013) and long-term incentive award value (for calendar/
fiscal year 2013) for positions commonly found in member
organizations.
ITEM #008: Book $4,995.00 ICSC Members $2,995.00
ITEM #259: 307 pages/Book $59.95 ICSC Members $49.95
Certified Shopping Center
Manager (CSM) Handbook
An excellent resource for shopping center professionals seeking generally accepted principles
and practices on shopping center management.
Also, a superb tool for anyone preparing for the
CSM examination. It closely follows the outline
of the certification exam, including key terms,
concepts, formulas, techniques, as well as selfassessment tests. Combining concise discussion with practical illustrations, the material is drawn from ICSC and other
resources. Use this handbook as a quick refresher, as a study
guide and as a constant companion in your professional life.
ITEM #205: 352 pages/Book $59.95 ICSC Members $49.95
Guide to Writing a Shopping Center
Tenant Manual
This guide helps forge a stronger, more efficient
landlord-tenant relationship by showing center
management how to construct a manual for
tenants outlining important center policies and
lease guidelines. The guide addresses such
topics as what to include in the manual—from
communicating hours of operation to emergency
procedures — how to gather materials and start writing, and
suggestions for distributing the manual when it’s completed.
A must for any landlord who has not yet created an effective
tenant manual.
ITEM #246: 20 pages/Book $29.95 ICSC Members $19.95
Common Area Maintenance (CAM)
Administration
By Alan A. Alexander & Gregory R. Aker
An informative guide for any shopping center
professional who is seeking a more efficient
operation and is involved in the administration
of common area maintenance. Topics covered
include: drafting the CAM lease provision,
budgets and billings, billing exceptions and
exclusions, administering the process, anchor tenants and
common problems. You’ll discover how to communicate
clearly and effectively with tenants, create sound contracts,
prepare detailed billings, troubleshoot and supervise the
process confidently and authoritatively.
ITEM #216: 160 pages/Book $59.95 ICSC Members $49.95
By Karen M. Scott
This reference manual provides a complete
guide to the tenant coordination process in
expediting store openings and facilitating open
communication between the tenant, landlord
and project team during the construction
phase of retail space. From integrating tenant
coordination into your business, screening and training
employees and expert tracking/reporting systems to producing landlord design/construction criteria and collaborating
with local government approval, this volume provides key
insight on how to communicate most effectively in order
to provide the best possible results. Includes a complete
glossary of technical terms, plus scores of standard reports
and forms for immediate implementation. See offer on
back cover.
NEW!
VRN provides
the Outlet
Center Industry’s
First and Only
Searchable Real
Estate Database
Combination Package Includes:
VRN Online Outlet Industry Directories: 1-Year Subscription
VRN Value & Outlet Retail Directory: Print Edition
VRN Global Outlet Project Directory: Print Edition
The VRN directories are live online! You may
purchase the package—which includes a one-year,
full-access subscription to the continually updated,
online database, and both printed directories
shipped right to your door! Offering the latest
information on chain and center GLA, openings
and expansions, personnel changes and tenants,
the VRN directories also include:
n More
than 1,000 individual, cross-indexed,
detailed listings n 500+ value and outlet retailers,
ranging from luxury brands to everyday chains
n 550+ outlet and value centers, existing and
planned, in more than 40 countries n Leasing
contacts, tenant lists, expansion plans, demographic data and more!
ITEM #8870: All 3 combined for 1 price
$499.00 Non-Members & all International Members
$415.00 ICSC Members
To order call +1 301 362 6900 or order online at www.icsc.org
5
Law/Leasing
Shopping Center Study Green Lease
Shopping Center Study Lease
Second Edition
Edited by Ellen Sinreich
Shopping Center Study Green Lease is a
guide for creating shopping center leases that
address sustainable environmental practices
of shopping centers and demised premises.
Developed by experts representing various
aspects of the shopping center industry, this
publication puts forth lease provisions for landlords and
tenants to consider including in a retail lease.
ITEM #326: 48 pages/Book $39.95 ICSC Members $29.95
ITEM #320: 52 pages/Book $39.95 ICSC Members $29.95
See page 3 for eBook options.
See page 3 for eBook options.
Shopping Center Landlord and
Tenant Legal Issues
Edited by Stephanie McEvily
Selected articles from the Retail Law Strategist
newsletter addressing some of the most
important legal concerns facing today’s shopping
center professional.
Shopping Center Study Lease, Second Edition
is a guide to understanding and writing a shopping center lease for the 21st century, addressing issues such as demise of premises, rent,
marketing, operating costs and much more.
Shopping Centre Lease
A Pan-European Overview
This publication offers guidance in the expanding field of leasing in order to study and compare the principle issues of shopping center
lease clauses in Europe. Divided into sections
by country, this volume is written by subject
matter experts with experience in local markets
and provides insight into key lease terms and
clauses of interest.
ITEM #251: 144 pages/Book $29.95 ICSC Members $19.95
ITEM #339: 200 pages/Book $49.95 ICSC Members $39.95
Shopping Center Landlord and
Tenant Bankruptcy
Edited by Stephanie McEvily
Selected articles from the Retail Law Strategist
newsletter offering insight on the industry’s most
pressing bankruptcy issues.
ITEM #340: 110 pages/Book $49.95 ICSC Members $39.95
The Business of Shopping Center Law
Based on papers presented at recent ICSC
Law Conferences, this volume examines some
of the most important legal issues facing
today’s shopping center professionals. Topics
covered include Operating Expenses, Property
Acquisition, Capital Infusion, Lease Financing,
Construction and Development, Green Leases
and Exit Strategies. Each section includes insightful commentary from seasoned industry professionals.
ITEM #306: 672 pages/Book $59.95 ICSC Members $49.95
Guide to Union and Public Access
in Shopping Centers
Law for Non-Lawyers
This book is for the “non-lawyer” shopping center
professional who desires a firmer understanding
of the fundamental areas of shopping center law.
Learn about federal, state and local constitutional
law as it relates to shopping center operations,
when and how to execute various contracts,
corporate structure and project development,
construction and operations, risk management and insurance
considerations, crafting and executing effective leases,
addressing default and bankruptcy, selecting legal representation and more.
ITEM #217: 224 pages/Book $79.95 ICSC Members $59.95
Shopping Center Leasing
This is the go-to reference book on leasing for the
novice or professional. This publication presents
an overall picture of the knowledge base necessary for a successful career in the leasing of
shopping centers. Industry experts share their
expertise on the leasing plan, how to use market
research to lease a center, the merchandise mix,
project economics, how to prospect for tenants, unique selling and negotiating techniques, the lease and its language,
understanding and negotiating rents and much more.
Challenge yourself today and gain that leasing knowledge.
See offer on back cover.
ITEM #185: 400 pages/Book $59.95 ICSC Members $49.95
Examines the current legal rights of unions, the
public and shopping center owners. Deals with
union access topics such as supreme court
decisions, types of activity—including strikes,
handbilling, boycotts and pickets—interacting
with police, interacting with union representatives, decisions allowing access and decisions
denying access.
ITEM #252: 52 pages/Book $29.95 ICSC Members $19.95
6
To order call +1 301 362 6900 or order online at www.icsc.org
Law/Leasing
Shopping Center Lease Administration
Leasing for Shopping Center
Non-Leasing Professionals
By Alan A. Alexander
This book provides guidelines and sample
documents that are essential for shopping
center owners and managers to keep
informed about the important facts and
figures of their shopping center operations every month, every day, in reports to management,
in meetings with tenants and in discussions with owners.
Included is a bonus CD with some of the more popular
sample forms and letters.
This book is an essential guide to understanding
the fundamentals of leasing for those in the shopping center industry who seek to know more
about the leasing process and the role of leasing
representatives. Written by shopping center professionals with leasing expertise, the subjects
include prospecting for tenants, negotiations,
tenant mix, clauses and much more. Examples of key forms
and formulas, plus a useful glossary, are also provided.
A Guide to Financial Reporting
ITEM #293: 96 pages/Book $79.95 ICSC Members $59.95
ITEM #231: 120 pages/Book & CD-ROM $79.95
ICSC Members $59.95
General
Digital Media, Mobile Apps and Social
Networking for Shopping Centers
ICSC’s Dictionary of
Shopping Center Terms
Edited by William R. Wilburn
This collection of articles, many reprinted from
JONESREPORT Plus, examines how social media
has changed the way shopping center professionals do business and offers case studies and
insights into many of the ways they are taking
advantage of it. From marketing to leasing,
loyalty programs to public relations, even retailing itself,
few aspects of the industry have been unaffected by social
media—and this volume offers assistance to those wanting
to take advantage of this new, ever-morphing portfolio of
tools for communication and commerce.
ITEM #335: 160/Book $39.95 ICSC Members $29.95
This latest edition of the industry’s most-trusted
source of accurate shopping center terms and
definitions provides a comprehensive compilation
for novices and veterans alike. Offering expanded
global application, the terms have also been
translated in five languages: Spanish, Portuguese,
German, French and Chinese.
ITEM #332: 400 pages/Book $ 39.95 ICSC Members $29.95
See page 3 for eBook options.
Investing in Retail Properties
A Guide to Structuring Partnerships for Sharing
Capital Appreciation and Cash Flow
See page 3 for eBook options.
Market Research for Shopping
Centers in Developing Countries
By Michael Baker
This volume addresses the market research needs
and concerns unique to emerging markets in
developing countries and explores such topics as
retail market analysis; area research; consumer
research; the uses of research in shopping center
operations, including management, leasing,
marketing, investment, redevelopment and public relations;
and strategies for analyzing development opportunities and
retail expansion.
ITEM #313: 144 pages/Book $39.95 ICSC Members $29.95
By Gary D. Rappaport
Investing in Retail Properties educates professionals at every stage of their careers on how
to build successful commercial real estate
portfolios—providing expert guidance delivered
in a conversational and engaging style. Explore
the potential of real estate appreciation and learn
to apply best practices in structuring successful partnerships
with investors.
ITEM #264: 416 pages/Book $39.95 ICSC Members $29.95
See page 3 for eBook options.
Retail 1-2-3 U.S. Guide for Local Officials and Community Leaders
See page 3 for eBook options.
The Importance of Shopping Centres
to the European Economy
This study examines the fundamentals about
the size, breadth and depth of the industry
throughout Europe and addresses some of the
drivers of that shopping center growth.
ITEM #291: 81 pages/Book $4.95 SPECIAL!
Fourth Edition
Retail 1-2-3 is a guide for local government officials and community leaders
to developing the economy of their
communities by attracting retailers.
Learn the 4 Rs of retail development—
recruitment, retention, revitalization and
replacement—and how these elements can spell success
for your community. Important topics addressed include
developing an economic plan, utilizing market research,
securing funding, navigating incentives and assembling the
economic development team.
ITEM #303: 77 pages/Book $49.95 ICSC Members $39.95
To order call +1 301 362 6900 or order online at www.icsc.org
7
General
Retail Development Through
Public-Private Partnerships
Sustainable Retail Development
By David Wallace
Retail Development Through Public-Private
Partnerships is an invaluable guide for public
and private decision-makers seeking to create
strategic partnerships to transform the retail
industry into a vibrant win-win paradigm. Topics
covered include the evolution of public-private
partnerships, the collaborative process, economic development tools and community assessment of the impact of
development, including environmental sustainability.
Illustrative case studies examine financial challenges,
community roadblocks and eventual pathways to success,
and helpful appendixes identify types of partnerships, green
incentives and sources of capital.
By Jerry Yudelson
Sustainable Retail Development addresses
the emerging issue of green retail buildings
and retail development that continues to grow
in importance. This volume is a practical and
comprehensive guide to greening retail real
estate, including green building and marketing
strategies, corporate sustainability programs and features
a 10-point “action program” for greening any retail real
estate portfolio.
New Success Strategies
ITEM #323: 192 pages/Book $79.95 ICSC Members $59.95
See page 3 for eBook options.
Green Tactics From Retailers and
Shopping Centers
By Rudolph E. Milian
Retail real estate is optimizing building systems
and helping the environment, and this book
depicts illustrative examples of best practices.
Colorful photographs depict methods employed
by some retailers and shopping centers to
achieve sustainability in their businesses while
reducing operating costs. Topics discussed are sustainable
sites; energy and atmosphere; water efficiency; materials
and resources; and indoor environ­mental quality.
ITEM #315: 112 pages/Book $49.95 ICSC Members $39.95
The RetailGreen Agenda
Sustainable Practices for Retailers and
Shopping Centers
By Rudolph E. Milian
Includes a vast array of information about
sustainability in retailing and green building
practices. Features hundreds of examples by
shopping center companies and retail chains
to save on water, energy and other costs while
maximizing a healthy indoor environment for
customers and employees—all helping to minimize the
environmental footprint.
ITEM #309: 215 pages/Book $129.95 ICSC Members $89.95
Developing Successful Retail in
Underserved Urban Markets
Examines the challenges and rewards of establishing a solid retail presence in underestimated,
primarily urban, markets. Realize the consumer
spending power of these markets and learn how
developers, retailers, and community and local
government can strategize together to establish
successful projects. Illustrative photos and case
studies throughout.
ITEM #239: 68 pages/Book $49.95 ICSC Members $39.95
Developing Successful Retail in
Secondary and Rural Markets
Examines the unique growth and development
challenges facing rural communities and
addresses such topics as the need for market
analysis, inventorying community assets
and liabilities, understanding developer siteselection criteria, government prioritizing and
steps that the community can take to position
itself more attractively. This volume also includes case
studies demonstrating how county and local governments
have successfully partnered with the retail industry, overcoming obstacles and creating solid business opportunities
for their communities.
ITEM #267: 96 pages/Book $49.95 ICSC Members $39.95
ITEM #298: 456 pages/Book $4.95 SPECIAL!
Savings for
Students
Student Members are
eligible for discounts
on these books:
8
ITEM #173
ITEM #185
$14.95 Each
To order call +1 301 362 6900 or order online at www.icsc.org
ITEM #169
ITEM #332
$9.95
General
Shopping Center Redevelopment
and Renovation
Shopping Center Security
This book provides background and tips for each
of the disciplines fundamental to shopping center redevelopment, expansion, reconfiguration
or renovation. This publication will help educate
any shopping center professional on market
research, management, project coordination,
re-merchandising and leasing. There is also
advice on tenant design criteria, construction, external
communication, marketing, legal issues and security issues.
ITEM #183: 224 pages/Book $59.95 ICSC Members $49.95
Shared Parking
Second Edition
The concept of shared parking has become well
established as an important element of mixeduse developments. With the continued growth in
mixed-use developments, parking needs have
changed, requiring a new look at the shared
parking parameters advocated in the past.
The International Council of Shopping Centers
partnered with the Urban Land Institute to provide current
data for the increasingly complex mix of potential uses.
ITEM #279: 168 pages/Book $69.95 ICSC Members $59.95
Towards a Pan-European Shopping
Centre Standard: A Framework for
International Comparison
Presents the findings of a study designed to
help those working in a Pan-European context
understand more fully what exactly is meant
by “shopping center” in different countries and
better facilitate cross-border shopping. The
book provides an overview of the shopping
center market in Europe and examines findings
country by country—from Austria to the United Kingdom.
Includes recommendations on moving toward a standard
definition of shopping centers in Europe.
ITEM #280: 112 pages/Book $49.95 ICSC Members $39.95
America’s Marketplace:
The History of Shopping Centers
By Nancy Cohen
The shopping center is woven into the tapestry
of American life. It is the heart of thousands of
communities across the nation, a place where all
generations gather to shop, mingle, dine, play and
be entertained. America’s Marketplace is the first archive to
explore the evolution of an industry that has risen to become a
vital facet of contemporary life. To sketch an accurate portrait,
the author interviewed more than 50 pioneers, executives
and influential leaders in the shopping center industry. This
hardcover coffee table book spans 160 pages and is illustrated
cover-to-cover with colorful photographs. A treasured keepsake, it also makes an elegant gift for business associates
and colleagues.
By Donald H. Greene
This timely reference manual provides expert
advice on how to minimize risk, protect your tenants, workforce and customers and leverage your
security model to enhance your center’s image.
Authored by a former FBI agent and renowned
industry consultant, this book explains how to
conduct full-scale audits, hire and train personnel, manage
contract security, create crisis plans, prevent lawsuits,
partner with community agencies, utilize sophisticated
technology and more. Step-by-step action plans provide
solutions for every potential security incident, vehicle theft,
shoplifting, bomb threats and natural disasters. This book
includes a complete library of resources and sample reports.
See offer on back cover.
ITEM #236: 256 pages/Book $59.95 ICSC Members $49.95
The Bear Necessities of Business:
Building a Company with Heart
By Maxine Clark & Amy Joyner
Build-A-Bear Workshop® founder, Chairman
and Chief Executive Bear Maxine Clark reveals
how she built this amazing business from the
ground up. While primarily drawing on real-life
experiences from Build-A-Bear Workshop, the
book features lessons and examples from some
of the other successful companies Clark has been associated
with, including Starbucks, Payless and Southwest Airlines.
ITEM #001: 326 pages/Book $24.95 ICSC Members $14.95
Retail As a Catalyst for
Economic Development
Discover how municipal officials and retail
real estate professionals can understand each
others’ needs and goals and find a successful
common ground. Six illustrated case studies
will explore the challenges and possibilities for
public-private partnerships. You will learn who
the key players are from the public sector, the
community and the private for-profit sector, which types
of projects are feasible, how projects are planned and
proposed, how to obtain public and private financing, how to
resolve project management and operations questions, and
ways to facilitate and strengthen successful partnerships.
ITEM #187: 120 pages/Book $49.95 ICSC Members $39.95
ITEM #230: 160 pages/Book $39.95 ICSC Members $29.95
To order call +1 301 362 6900 or order online at www.icsc.org
9
Development/Design
Certified Development, Design and
Construction Professional (CDP) Handbook
Mixed-Use Development
This handbook is an essential study tool for those
planning to take the CDP examination and an
excellent resource for any shopping center professional interested in learning more about the
subject. Each chapter is written by a shop­ping
center professional who is experienced in the
principles and best practices of development,
design and construction. Concepts and procedures are
discussed in depth and are supported by illustrations and
charts. Test aides are presented throughout the book, and a
useful glossary at the end provides definitions of key terms.
Examines the 21st century trend toward mixeduse development within a global context. Offering
a history of the format, from ancient cities
through the zoning regulations of the United
States to the demographic and economic trends
propelling the revival of mixed-use projects,
this publication examines the prospects and
challenges of this lasting movement.
ITEM #302: 3 26 pages/Book $59.95 ICSC Members $49.95
Shopping Centre Development
The Planning and Building Permit Process
Across Europe
Edited by Clive Ashcroft & Gurjit Atwal
This volume examines the legal requirements,
regulations and considerations governing the
building permit process across Europe. Areas
covered include the development plan and
challenges, building code and zoning restrictions,
municipality and community involvement, securing authorizations for building permits, assessing environmental impact, plus construction issues and related costs.
ITEM #012: Book $39.95 ICSC Members $29.95
Brief Notes: Shopping Center
Development, Design and Construction
Based on the topics covered in the John T. Riordan
School for Professional Development, this reference focuses on key development, design and
construction concepts. Subjects include construction and cost management, codes and regulations,
legal considerations, design techniques and
predevelopment plans. Each section identifies core
concepts and has a handy glossary.
ITEM #301: 368 pages/Book $79.95 ICSC Members $59.95
The Impact of Retail on a Changing Landscape
ITEM #294: 120 pages/Book $4.95 SPECIAL!
Retail Rescue: Visions + Strategies for
Repositioning Distressed Retail Properties
By Ronald A. Altoon
Featuring more than twenty-one comprehensive case studies and other examples
accompanied by site plans and detailed before
and after images, this volume examines the
processes, pitfalls and potential of the varying
levels of distressed retail asset repositioning.
ITEM #007: 192 pages/Book $69.95 ICSC Members $59.95
Winning Shopping Center Designs
36th Edition, ICSC VIVA Awards
This 36th edition presents ICSC’s VIVA Best of
the Best and Best Sustainable Design Awards
winners along with 13 global award-winning
centers that represent the ideals of Vision,
Innovation, Value and Achievement. From North
America, Latin America, Asia, Europe and
North Africa, these centers represent the finest
in design and development. Accompanied by photographs,
the profiles present the outstanding accomplishments of
these noteworthy projects.
ITEM #341: 68 pages/Book $39.95 ICSC Members $29.95
Winning Shopping Center Designs
35th Edition, ICSC VIVA Awards
This 35th edition presents ICSC’s VIVA Best of
the Best and Best Sustainability Design Awards
winners along with 18 global award-winning
centers from Asia, Canada, Europe, Latin
America, North Africa, the Middle East and the
United States.
See page 3 for eBook options.
21st Century Retail Centers
Context, Culture and Community
By Ronald A. Altoon
Ronald A. Altoon discusses how the design of
the most successful shopping centers reflects
the values and culture of the communities in
which they exist. Includes examples of shopping
centers from around the world— Australia to
Poland to Saudi Arabia— focusing on the
unique elements of each center.
ITEM #334: Book $ 39.95 ICSC Members $29.95
ITEM #262: 2 29 pages/Book $79.95 ICSC Members $59.95
10
To order call +1 301 362 6900 or order online at www.icsc.org
Retailing
Retailing in China
Getting Retail Right!
By Laura DeSwart
Retailing in China features descriptive profiles
of more than 100 retailers of interest operating
in China and representing the following retail
classifications: Fashion Apparel, Sporting Goods/
Casual Apparel, Jewelry, Household Electronics/
Home Furnishings, Specialty, Health and Beauty,
Hypermarket/Supermarket, Food and Beverage, and Cinema.
Each profile is presented in both Chinese and English and
contains illustrative photographs. Retailing in China is
designed to help retailers expand in China by understanding
the consumer and business climate and identifying areas of
opportunity.
ITEM #314: 240 pages/Book $39.95 ICSC Members $29.95
Improving Productivity with the Right
Communication, Training, Merchandising,
Marketing, and Tenant-Mix/Leasing Strategies
By John C. Williams
A valuable resource for retailers and shopping
center management who want to boost productivity, Getting Retail Right! examines the characteristics of a successful retailer and the roles of both
tenant and landlord in attaining shared financial
goals. Topics include: Understanding
Retailing, Identifying Weaknesses, Working with Retailers,
Training and Service Programs, Better Merchandising, Visual
Presentation, Advertising and Marketing, Retail Operations,
Occupancy Costs, Tenant Mix and more!
ITEM #234: 194 pages/Book $59.95 ICSC Members $49.95
Global Retailing
Profiling some of the most successful current
global retailers, this volume presents invaluable
information to help shopping center professionals
get a handle on the history, operations, and future
plans of many of the most recognizable names
in the industry. In addition to providing a description of each retailer, each profile also includes
corporate contact information and data about revenue,
countries of operation and typical store size. Accompanying
full-color photos throughout.
ITEM #248: 158 pages/Book $4.95 SPECIAL!
Marketing
Shopping Center Marketing
This is the most up-to-date, authoritative and
detailed compendium of marketing strategies,
tactics and techniques designed expressly for
shopping center professionals. Do it like the
experts: conduct market research, do surveys
and analyze data, understand consumer behavior
and establish the optimal tenant mix for your
center, create marketing plans and media plans, develop and
implement events and sales promotions and create effective
advertising for all media. Includes examples, illustrations,
sample forms and much more. See offer on back
cover.
ITEM #169: 336 pages/Book $59.95 ICSC Members $49.95
Sponsorship Opportunities
in Shopping Centers
This practical guide explains how to build
successful partnerships and transform a shopping center into a profitable marketing tool by
outlining the principles and practices of sponsorship programs. Sponsorship Opportunities in
Shopping Centers, illustrated throughout with
real case studies, sample proposals and reports,
teaches creative strategies for boosting profits and cultivating rewarding, long-term relationships. Unique and practical
knowledge from some of today’s most successful industry
pros can help you to tap the lucrative income-generating
source latent in your existing center.
ITEM #260: 96 pages/Book $49.95 ICSC Members $39.95
To order call +1 301 362 6900 or order online at www.icsc.org
11
Libros en Español /Spanish Publications
Guía para redactar un manual de
seguridad para centros comerciales
Esta nueva guía es exactamente lo que usted
necesita al momento de redactar un manual de
seguridad. Incluye temas como las razones por
las que necesita un manual, la importancia de
las correcciones legales y la necesidad de que
el manual refleje la filosofía de quien desarrolla
el centro. Además, ofrece recomendaciones
relacionadas con los procedimientos diarios, los procedimientos de emergencia y los informes.
Número de artículo 276: P
recio para no miembros US $29.95
Precio para miembros US $19.95
Guía para redactar un manual para
arrendatarios de centros comerciales
Corregida y actualizada, esta nueva guía ayuda
a crear una relación entre el propietario y el
arrendatario más sólida y eficiente, enseñándole
a la gerencia a diseñar un manual para los
arrendatarios que describa las políticas
importantes del centro y los lineamientos de
los contratos de arrendamiento. La guía
contempla, entre otras, las siguientes cuestiones: ¿Qué
incluir en el manual (desde la comunicación de las horas
de trabajo hasta los procedimientos de emergencia)?
¿Cómo reunir material y comenzar la redacción? También
se incluyen recomendaciones acerca de cómo distribuir
el manual una vez terminado. Una lectura obligada para
cualquier propietario que aun no haya creado un manual
eficaz para arrendatarios.
Número de artículo 277: P
recio para no miembros US $29.95
Precio para miembros US $19.95
La gestión de centros comerciales
Descubra los nuevos secretos del negocio,
refresque su memoria e incorpore nuevos
conocimentos, sea usted un profesional
experimentado o no. La gestión de un centro
comercial es un desafío único en el campo de la
gestión de propiedades. Requiere un dominio
absoluto del arte y la ciencia de identificar, com­prender y satisfacer las necesidades de los consumidores,
los comerciantes y los propietarios. Es por eso que el ICSC
solicitó a 14 profesionales del rubro la explicación de sus
especialidades, que van desde la finanza hasta la mezcla de
arrendatarios y el arrendamiento, pasando por temas legales
y cuestiones relacionadas con el desarrollo y el comercio
minorista. Todo puede encontrarlo en La gestión de centros
comerciales, un libro que todo profesional de la industria de
los centros comerciales debería tener.
Número de artículo 272: P
recio para no miembros US $59.95
Precio para miembros US $49.95
Arrendamiento de centros comerciales
Éste es el único libro dedicado al arrendamiento
que necesitará, tengo o no experienca. Esta
publicación presenta un panorama global del
conocimiento necesario para tener éxito en el
arrendamiento de centros comerciales. En este
libro, los expertos de la industria comparten su
conocimiento acerca del plan de arrendamiento
y sobre cómo usar la investigación de mercado para
arrendar un centro y la mezcla de mercaderías para hacer
proyecciones económicas. También se incluye información
sobre cómo realizar una búsqueda de posibles arrendatarios,
técnicas únicas de negociación y de venta, el contrato de
arrendamiento y su lenguaje, algunas claves para entender
y negociar alquileres y otros ingresos, y mucho, mucho más.
¡Acepte el desafío y alcance un conocimiento invaluable
sobre arrendamiento!
Número de artículo 274: P
recio para no miembros US $59.95
Precio para miembros US $49.95
Mercadotecnia de centros comerciales
Éste es el compendio más actualizado, autorizado
y detallado de las estrategias, tácticas y técnicas
de mercadotecnia diseñadas especialmente para
profesionales de centros comerciales. Este libro
le permitirá beneficiarse de la experticia de
algunos de los profesionales de mercadotecnia
con el más amplio conocimiento sobre de la
industria. Trabaje como un experto: dirija investigaciones
de mercado, realice estudios y analice los datos; comprenda
el comportamiento de los consumidores y establezca la
mezcla óptima de arrendatarios para su centro; diseñe
programas de comercialización y recomercialización; cree
planes de medios y de mercadotecnia; planifique eventos
y promociones de ventas, y llévelos a la práctica; diseñe
publicidades efectivas para todos los medios, incluidos el
medio gráfico, el correo directo, la vía pública, la radio, la
televisión e Internet. Se incluyen ejemplos, ilustraciones,
formularios de muestra y mucho más.
Número de artículo 273: P
recio para no miembros US $59.95
Precio para miembros US $49.95
Desarrollo de un plan de negocios
para un centro comercial
Una guía para desarrollar un plan de negocios,
creada para satisfacer las necesidades únicas
de los propietarios, gerentes e inversores de
centros comerciales. Desarrollo de un plan de
negocios para un centro comercial desmitifica
el complejo proceso de elaborar y presentar un
plan de negocios para un centro comercial. Se
incluye un plan de negocios auténtico, se lo desglosa y se
lo explica, punto por punto. Se realiza un análisis completo
de los anexos y las partes narrativas. Además, se incluyen
listas de control de los miembros del equipo, fuentes de
información y más. Con esta guía, el proceso de preparar
su próximo plan de negocios, ya sea a corto o a largo plazo,
será mucho menos decepcionante y más eficaz.
Número de artículo 275: P
recio para no miembros US $69.95
Precio para miembros US $49.95
12
To order call +1 301 362 6900 or order online at www.icsc.org
Libros en Español/Spanish Publications
Notas breves: gestión de centros
comerciales
La biblioteca de formularios para
centros comerciales en formato digital
Descubra los fundamentos de la gestión, los
conceptos financieros, la gestión de riesgos y
seguros, el contrato de arrendamiento y su
lenguaje, las estrategias de arrendamiento,
la mercadotecnia, el comercio minorista, el
mantenimiento y el proceso de seguridad. Cada
capítulo, presentado en un formato sencillo y
de fácil lectura, contiene puntos clave, definiciones, listas,
ejemplos, fórmulas y muestras relevantes. Resplando por
la amplia experiencia de la John T. Riordan School for
Professional Development.
La biblioteca de formularios para centros
comerciales en formato digital está lista
para que usted comience a utilizarla
inmediatamente. Los formularios se
presentan en Excel 5.0 e incluyen texto,
tablas, encuestas y fórmulas sobre los
temas de gestión, mantenimiento, finanza, arrendamiento,
mercadotecnia, investigación de mercado, seguridad y
relaciones con los arrendatarios. Están diseñados para que
se los utilice como plantillas que podrá personalizar a fin de
satisfacer sus necesidades específicas. Todo lo encontrará
aquí, desde informes de inspección y registros de control
de equipos hasta formularios de seguro y órdenes de trabajo
para los arrendatarios.
Número de artículo 270: P
recio para no miembros US $79.95
Precio para miembros US $59.95
Número de artículo 271: P
recio para no miembros US $69.95
Precio para miembros US $59.95
Diccionario de términos de centros
comerciales del ICSC
Éste libro será la referencia, que podrá consultar
al instante, sobre el lenguaje de la industria de los
centros comerciales. Sin importar si usted es nuevo
en la industria o un profesional experimentado,
los términos nuevos aparecen continuamente.
El diccionario incluye 1.000 términos, siglas y
abreviaturas clave que afectan la industria de los
centros comerciales; se utilizan definiciones tomadas de 30
fuentes distintas (en todas las definiciones se cita la fuente
original); se presentan definiciones múltiples cuando la
palabra es utilizada de distinto modo en diversas disciplinas;
los términos se clasifican según el contexto del tema tratado
en la fuente de donde se obtuvo la definición, y se agrega un
glosario: términos y siglas traducidos del español al inglés,
francés, alemán y portugués.
Número de artículo 269: P
recio para no miembros US $39.95
Precio para miembros US $29.95
/Chinese Publications
#282:528
528
#282:
#282: 528
$14.95
ICSC
$14.95 ICSC
ICSC
$14.95
$9.95
$9.95
$9.95
To order call +1 301 362 6900 or order online at www.icsc.org
13
Other Associations’ Publications
Shopping Center Appraisal and Analysis
Second Edition
Examines the valuation process for the full
spectrum of retail properties, from strip malls, to
superregional shopping centers. Inside this
new edition you’ll find significant updates and a
thorough overview of a complex
property market and specific
guidelines for property analysis
and appraisal.
Order at: +1 800 504 7440 / www.appraisalinstitute.org/pcsc
Making Business Districts Work
Leadership and Management of Downtown,
Main Street, Business District, and Community
Development Organizations
This is the essential desk reference for downtown and community business district professionals and board members. It’s also a complete
survey of all the skills and information students
will need as they emerge from school and begin
work in this challenging profession. Charts,
tables, photographs, chapter
analysis and web resources
make this vital text even more essential.
Order at: +1 800 634 7064 / www.routledge.com
Economic Development: Strategies
for State and Local Practice
Comprehensive treatment of local economic
development. Covers theory (classic and modern); tools (financing, tax policy, non-financial
assistance); business attraction and retention;
business creation (tools and current issues);
the influence of high technology and education;
and how to understand and
evaluate the development
readiness of each local environment. 2003.
Hard Copy. 216 pages.
Order at: +1 800 745 8780 / www.bookstore.icma.org
Targeted Area Redevelopment
No property is an island. The most successful
redevelopment initiatives focus on areas,
deriving synergies from the improvement of
multiple properties. This publication covers
issues, trends and lessons learned in area
redevelopment. In targeted
area redevelopment,
localities, through stateenabling legislation, designate an area for
redevelopment.
BOMA Publications
Allocating Common Area Maintenance
(CAM) Charges in Mixed Use Properties
(eBook)
Calculating CAM charges for a mixed use
property can present quite a challenge.
BOMA’s new publication Allocating Common
Area Maintenance (CAM) Charges in Mixed
Use Properties highlights the differences in
managing a mixed use project compared to
a traditional single-use project and outlines
methods and guidelines for allocating operating expenses in the project.
Order at: www.boma.org
The Property Professional’s Guide
to Emergency Preparedness
BOMA’s The Property Professional’s Guide
to Emergency Preparedness is intended as
a resource to help property professionals
develop emergency, evacuation and recovery
plans. Having an emergency plan in place is
critical to your building. A comprehensive plan
reduces the threat of emergencies through
prevention, early detection, notification,
effective evacuation or relocation measures, control/
mitigation, communication and recovery operations. This
guidebook gives a step-by-step analysis of everything you
need to do to prepare a plan while providing a special
emphasis on evacuation and recovery.
Order at: www.boma.org
Retail Buildings: Standard Methods
of Measurement
BOMA’s latest measurement standard, Retail
Buildings: Standard Methods of Measurement
(2010) provides a uniform methodology for
computing, communicating and comparing the
measurement of shopping centers and retail
buildings. It provides an unequivocal direct
measure of the physical size of the floor area
of a retail building and offers three measurement methods: construction gross area; exterior gross area;
and gross leasable area.
Order at: www.boma.org
Order at: www.iedconline.org
14
To order call +1 301 362 6900 or order online at www.icsc.org
How to Order
Call: +1 301 362 6900 (Credit card orders only)
Fax: +1 240 264 5936 (Credit card orders only)
Online: www.icsc.org (Credit card orders only)
Mail: International Council of Shopping Centers
Publications Orders
P.O. Box 271
Annapolis Junction, MD 20701-0271, USA
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SAVE 25% when you purchase all 5 books in the Shopping Center Book Series.
ITEM #169C: $224.95 ICSC Members $187.95
International Council
of Shopping Centers
1221 Avenue of the Americas, 41st Floor
New York, NY 10020-1099
Shopping Center Book Series