PROCEEDINGS FROM THE BUSINESS-HIGHER EDUCATION FORUM’S 2014 SUMMER MEMBER MEETING SUMMER MEETING JUNE 19-20, 2014 Washington, D.C. ® Creating Solutions. Inspiring Action. ABOUT BHEF Now in its 37th year, the Business Higher Education Forum (BHEF) is the nation’s oldest membership organization of Fortune 500 CEOs, prominent college and university presidents, and other leaders dedicated to advancing innovative education and workforce solutions and improving U.S. competitiveness. BHEF’s business and academic members collaborate in regions across the country to design and deploy education-workforce solutions in the high-demand and emerging fields that are so critical to innovation and national security. BHEF and its members drive change locally, work to influence public policy at the national and state levels, and inspire other leaders to act. BHEF EXECUTIVE COMMITTEE Barbara R. Snyder President, Case Western Reserve University BHEF Chair Roger W. Ferguson, Jr. President and CEO, TIAA-CREF BHEF Vice Chair Jeffrey D. Armstrong President, California Polytechnic State University Molly Corbett Broad President, American Council on Education Wes Bush Chairman, Chief Executive Officer, and President, Northrop Grumman Corporation David A. Jones, Jr. Chairman and Managing Director, Chrysalis Ventures; Board Member, Humana, Inc.; Board Member, Humana Foundation Charles L. Harrington Chairman and Chief Executive Officer, Parsons Corporation William H. Swanson Executive Chairman, Raytheon Company Renu Khator President, University of Houston; Chancellor, University of Houston System John B. Veihmeyer Global Chairman, KPMG International; Chairman and CEO, KPMG Michael D. King Vice President, Global Education Industry, IBM Corporation Jeffrey Wadsworth President & CEO, Battelle William E. Kirwan, II Chancellor, University System of Maryland Mark S. Wrighton Chancellor, Washington University in St. Louis David Maxwell President, Drake University Eduardo J. Padrón President, Miami Dade College Edward B. Rust, Jr. Chairman of the Board and Chief Executive Officer, State Farm Insurance Companies 2014 Business-Higher Education Forum 2025 M Street NW, Suite 800 • Washington, D.C. 20036 Phone (202) 367-1189 • Fax (202) 367-2100 www.bhef.com © ® Creating Solutions. Inspiring Action. ABOUT BHEF’S RECENT WORK L RECENT WORK aunched in February 2013, the National Higher Education and Workforce Initiative (HEWI) is BHEF’s signature initiative. HEWI promotes regional projects that create partnerships between universities and businesses to help ensure there will be a diverse, qualified pool of applicants for jobs in high-skill, high-demand fields. It offers a suite of scalable solutions that build upon a region’s comparative economic advantage and higher education resources. HEWI supports regions in developing networks that convene stakeholders from business, higher education, government, cultural, and nonprofit sectors and link regions working in common fields into national networks. Program Growth In the past year, existing HEWI programs expanded by increasing their capacity to serve more students, creating additional programs within the university system, or developing regional and national networks (see page 2 for updates on select program expansion). New Sectors Last year, the Financial Services Industry Workforce Project became the next strategic priority of BHEF’s National Higher Education and Workforce Initiative. The complex regulatory, product, and service environments, along with the recent financial crisis, increased the challenges of meeting demand for a diverse financial services industry workforce in terms of skills, gender, race, and ethnicity. BHEF members indicated that the new skills demanded by the financial services industry increased the need for undergraduate talent pipelines in selected high-demand fields. The summer meeting marked the public launch of this program (see page 3 for more information on the meeting’s opening program). Partnerships By partnering with national organizations that share the goal of aligning education and workforce, BHEF increased its ability to address both regional and national workforce needs. BHEF and the Business Roundtable have come together to address the changing skills needs in the financial services industry. ■ Recognizing mutual interests in regional economic development, BHEF, the Business Roundtable, and the Association of Public Land-grant Universities are also working together to advance HEWI through engaging members in current and future projects and networks. ■ With BHEF, the Aerospace Industries Association and National Defense Industrial Association have agreed that developing talent in the Huntsville, Alabama, aerospace industry is a top priority. The organizations will work together to launch a regional project in fall 2014 as part of HEWI. ■ BHEF will also work with regional business associations—the Greater Washington Board of Trade and the Massachusetts Competitive Partnership—to expand its cybersecurity efforts. ■ Through BHEF business and academic members’ regional partnerships, new undergraduate programs are preparing students with the necessary skills to meet demands in key industry sectors. Proceedings from the Business-Higher Education Forum’s 2014 Summer Meeting 1 ABOUT THE MEETING T he BHEF Summer 2014 Member Meeting brought together thought leaders from across the nation to address workforce challenges in fields that drive innovation and competitiveness. Specifically, the meeting marked three noteworthy successes in HEWI and its expansion strategy. BHEF and the Business Roundtable co-launched the Financial Services Industry Project, and will host a CEO convening in New York City on September 3. ■ BHEF received a grant of nearly $1M from the Office of Naval Research (ONR) to support expansion of its cybersecurity efforts throughout the Washington Metropolitan area and Tidewater region of Virginia. ■ BHEF member Parsons and the Greater Washington Board of Trade announced their support of an undergraduate cyber leadership program and summer internships with companies in the Washington metropolitan area. THE MEETING ■ BHEF members and invited guests discussed HEWI’s growth of existing programs as well as expansion into new geographic areas. Sessions spotlighted advancement in the fields of data science and analytics; risk management; social and mobile technologies; and cybersecurity, as well as expansion into the financial services sector. Byron Auguste, deputy director, National Economic Council 2 BHEF member Molly Corbett Broad, president, American Council on Education 2014 The Business-Higher Education Forum • www.bhef.com DIVERSIFYING THE TALENT ECOSYSTEM FOR THE FINANCIAL SERVICES INDUSTRY F or the meeting’s opening program, BHEF Vice Chair Roger Ferguson moderated “Diversifying the Talent Ecosystem in the Financial Services Industry.” In recent years, financial services industry firms have simultaneously experienced workforce reductions and a talent gap, which resulted in a repositioning of the financial services workforce. OPENING PROGRAM John Engler announced that the Business Roundtable and BHEF have joined forces to create undergraduate pathways to high-demand, high-skilled careers in the sector. The efforts will focus on four critical fields: cybersecurity, data analytics, risk management and analytics, and social and mobile technologies. In this context, participants discussed how the complex regulatory environments, new technologies, and consumer demands have led to not only a need for greater skills and gender diversity, but also racial and ethnic diversity in the financial services industry. Students from all backgrounds must be prepared to bridge the gap between business and data science experts through risk management and data analytics skills. To meet this demand most efficiently, business and higher education must work together to develop new or strengthen existing undergraduate pathways that integrate data analytics, risk management, cybersecurity, and social and mobile technologies. Within the financial services sector, some of the specific skills have departed from traditional academic programs of study. As a result, higher education institutions must balance developing students with the skills to be lifelong learners and providing students with skills that are valued by businesses in the short-term and lead to high-skill, high-demand careers. This need for a combination of skill sets is an opportunity for business and higher education to collaborate on new pathways that integrate these skills. Jorge Benitez, managing director—North America and chief executive—United States, Accenture; John Engler, president, Buisiness Roundtable and former governor of Michigan; and Roger Ferguson, president and CEO, TIAA-CREF ■■ Moderators: Roger Ferguson, president and CEO, TIAA-CREF, and David Maxwell, president, Drake University ■■ Jorge Benitez, managing director—North America and chief executive—United States. Accenture ■■ Annabelle Bexiga, CIO, TIAA-CREF ■■ David P. Christy, provost and senior vice president for academic affairs, Baruch College, The City University of New York ■■ John Engler, president, Business Roundtable and former Governor of Michigan ■■ Duane Farrington, executive vice president and chief administrative officer, State Farm Insurance Companies ■■ Christopher Gorman, president, Key Corporate Bank ■■ Matthew Sigelman, CEO, Burning Glass Technologies Proceedings from the Business-Higher Education Forum’s 2014 Summer Meeting 3 A CONVERSATION WITH THE CLEVELAND CLINIC ABOUT THE POTENTIAL OF DATA SCIENCE IN HEALTH CARE B KEYNOTE HEF Chair Barbara R. Snyder moderated a keynote discussion that highlighted the value for organizations and consumers of aggregating and analyzing consumer data, as well as the impact of such practices on health care costs, patient care, and treatment protocols. The session also touched on patient record privacy and the impact of data science on the implementation of the Affordable Care Act. The wide-ranging conversation began with a discussion of the value of collecting health care data and how the resulting information can lower health care costs as well as improve the treatment protocols for individuals based on their profiles. Dr. Joe Hahn spoke about the concerns hospitals and individuals share regarding patient record privacy, and the strong protections that surround patient data. John Paquette stated that collecting and analyzing health care data is going to be critical to improving not only patient care but also the implementation of the Affordable Care Act. Companies need to find common denominators in their collection efforts to increase data collection across the sector. Both panelists stressed the importance of privacy, but also the potential for data and data science to change health care. ■■ Moderator: Barbara R. Snyder, president, Case Western Reserve University ■■ Joseph Hahn, MD, chief of staff, Cleveland Clinic ■■ John Paquette, director, Advisory Management Consulting, KPMG LLP 4 2014 The Business-Higher Education Forum • www.bhef.com BUILDING THE TALENT ECOSYSTEM: STRATEGIC COLLABORATIONS BETWEEN BUSINESS AND HIGHER EDUCATION IN DATA SCIENCE T The partnership between Bellarmine University and Humana illustrates how liberal arts colleges, with their core curriculum of critical thinking, logic, and rhetoric, are well positioned to offer data science majors. Zain Khandwala spoke in more detail about how Bellarmine looks at data science as more than just a science—communication skills and the ability to solve unstructured problems are also seen as necessary skills. Patrick Abbas supported the viewpoint that there is a strong need for individuals in many fields to be data-enabled in order to create a narrative around the analytics instead of simply reporting numbers. All panelists agreed that in a rapidly changing field like data science, the curriculum should be constantly updated in collaboration with industry partners. ■■ Moderator: Brit Kirwan, chancellor, University System of Maryland ■■ Patrick Abbas, vice president of consumer analytics, Humana ■■ Teresa Hamid, distinguished engineer, CTO, Client Center for Advanced Analytics, Global Business Services, IBM ■■ Zain Khandwala, executive director, Institute for Advanced Analytics, Bellarmine University ■■ David Manderscheid, executive dean and vice provost, Colleges of Arts and Sciences, The Ohio State University Proceedings from the Business-Higher Education Forum’s 2014 Summer Meeting 5 PLENARY I he data science conversation continued in a session with academic institutions and industry partners that are participating in HEWI. The partnership between The Ohio State University (OSU) and IBM highlights how the new undergraduate major in data science is infused throughout the undergraduate experience by adding 60 new faculty members who will introduce the discipline through multiple fields. This new major and its structure respond to IBM’s need for a data science-enabled workforce from a variety of academic backgrounds. David Mandersheid and Teresa Hamid spoke about the new major and IBM’s influence in structuring it to meet the company’s workforce needs by offering an industry perspective throughout the process. BHEF’S CYBERSECURITY EXPANSION STRATEGY: GREATER WASHINGTON, D.C., VIRGINIA, AND THE COMMONWEALTH OF MASSACHUSETTS THE PLENARY MEETING II T he second plenary session focused on BHEF’s expansion strategy and showcased the range of scaling approaches for increasing the impact of HEWI. Wes Bush spoke about the projects at the University of Maryland, College Park and University of Maryland, Baltimore County. He emphasized the intentionally different programmatic designs at the two institutions to address particular student populations and company workforce needs. He also highlighted the common threads that bind all of the BHEF projects together, including strategic partnerships with business and hands-on experiences for students. Bush guided a discussion with Rear Admiral Matthew Klunder, Stuart Solomon, and Mary Ann Hopkins on their commitment to leverage the success of the Maryland project and expand the work to the Greater Washington and Tidewater regions. Klunder spoke of the ONR’s commitment to fund the expansion of the Maryland cyber network to the greater Washington and Tidewater regions. The emphasis of this expansion will be on community college pathways, outreach to women and underrepresented minorities, and creating a cadre of regional leaders in cybersecurity through new undergraduate internships, fellowships, and co-ops. Hopkins also spoke of Parsons’ commitment to co-develop (with BHEF) a new cybersecurity leadership summer internship program for the greater Washington region, beginning with ten new interns and a challenge to local companies to offer additional opportunities. To further emphasize the multiple approaches to scaling HEWI, Dan O’Connell discussed how Massachusetts’ needs in the field of cybersecurity differed from Maryland’s, noting that there are multiple industry sectors such as financial services and retail, as well as aerospace and defense. In response, Bob Caret spoke to how HEWI is being implemented across the University of Massachusetts System through the launch of a new regional network anchored by the development of unique programs across different campuses. ■■ Moderator: Wes Bush, chairman, chief executive officer, and president, Northrop Grumman Corporation ■■ Robert L. Caret, president, University of Massachusetts ■■ Mary Ann Hopkins, president, Parsons Government Services, Inc. ■■ Rear Admiral Mathew Klunder, chief of naval research, Office of Naval Research ■■ Daniel O’Connell, president and CEO, Massachusetts Competitive Partnership ■■ 6 Stuart Solomon, managing director, Metropolitan Washington D.C. Region, Accenture, and chair, board of directors, Greater Washington Board of Trade 2014 The Business-Higher Education Forum • www.bhef.com ATTENDEE LIST Robert Caret, University of Massachusetts David Architzel, Old Dominion University David Christy, City University of New York Matsuhiro Arinobu, The University of Tokyo Jim Clements, Clemson University Djuradj Babic, Miami Dade College Jeanne Contardo, BHEF John Ballato, Clemson University Steve Barkanic, BHEF Michael Cukier, University of Maryland, College Park Bud Barnett, Thomas Nelson Community College Matt Daniels, The Boeing Company Anil Deane, Northrop Grumman Corporation Jorge Benitez, Accenture Wes Dickenson, Parsons Corporation Andrew Beveridge, Queens College, CUNY Karen Elzey, BHEF Annabelle Bexiga, TIAA-CREF John Engler, Business Roundtable Marion Blakey, Aerospace Industries Association Julie Englund, Achieving the Dream Anne Borchert, Case Western Reserve University Gary Falle, University of California Patrick Brewer, Lexmark International, Inc. Molly Corbett Broad, American Council on Education Diana Burley, George Washington University Wes Bush, Northrop Grumman Corporation Isabel Cárdenas-Navia, BHEF Left to right, Wes Bush, chairman, CEO, and president, Northrop Grumman Corporation; William H. Swanson, executive chairman, Raytheon Company; and Brian K. Fitzgerald, Ed.D., CEO, BHEF Proceedings 7 ATTENDEE LIST Patrick Abbas, Humana Chris Fall, Office of Naval Research Duane Farrington, State Farm Insurance Companies Roger Ferguson, TIAA-CREF Brian Fitzgerald, BHEF Rick French, West Virginia University Todd Gebhart, McAfee Roger W. Ferguson, Jr., president and CEO, TIAA-CREF from the Business-Higher Education Forum’s 2014 Summer Meeting 7 Chris Goode, EMC Biff Lyons, Parsons Corporation Christopher Gorman, Key Corporate Bank David Manderscheid, The Ohio State University Ursula Gross, BHEF Joseph Hahn, Cleveland Clinic Teresa Hamid, IBM Jessie Headrick, CHS, Inc. Mary Ann Hopkins, Parsons Corporation THE APPENDIX MEETING Debbie Hughes, BHEF Lethia Jackson, Bowie State University Bob Jones, Education and Workforce Policy, LLC Matej Mavricek, Burning Glass Technologies David Maxwell, Drake University Carolyn E. McLellan, Tidewater Community College M. Peter McPherson, Association of Public and Land-grant Universities Diane Miller, Northrop Grumman Corporation Jim Jones, George Mason University Dan O’Connell, Massachusetts Competitive Partnership Erica Kashiri, BHEF Eduardo Padrón, Miami Dade College Sarah Keh, Prudential Financial Inc. John Paquette, KPMG LLP Zain Khandwala, Bellarmine University Bryson Popham, Popham & Adryszak, P.A. Fred King, West Virginia University Mohammad Qayoumi, San José State University Brit Kirwan, II, University System of Maryland Jessica Klapstein, SmithBucklin Julie Rehm, Case Western Reserve University Matthew Klunder, Office of Naval Research Jim Renacci, U.S. House of Representatives Satoshi Kohara, The Business-University Forum of Japan Dan Restuccia, Burning Glass Technologies Latisha Roberson, Accenture Susan Lavrakas, Aerospace Industries Association Rafael Saldaña, Miami Dade College Barbara R. Snyder, president, Case Western Reserve University; Jim Renacci, U.S. House of Representatives; and Joseph Hahn, MD, chief of staff, Cleveland Clinic 88 Mark S. Wrighton, chancellor, Washington University in St. Louis 2014 2014The TheBusiness-Higher Business-HigherEducation EducationForum Forum •• www.bhef.com www.bhef.com 8 8 Regina Schofield, Battelle Matthew Sigelman, Burning Glass Technologies Barbara R. Snyder, Case Western Reserve University Stuart Solomon, Accenture Teresa Sullivan, University of Virginia William H. Swanson, Raytheon Company Shuzaburo Takeda, Takeda & Associates Lee Todd, Jr., University of Kentucky Christine Tovee, Airbus, Inc. Danielle Troyan, BHEF Christopher Valentino, Northrup Grumman Corporation Patrick Abbas, vice president of consumer analytics, Humana Eileen Walsh, KPMG Jon Whitmore, ACT Jim Woodell, Association of Public and Land-grant Universities Mark Wrighton, Washington University in St. Louis Lee Todd, Jr., president emeritus, University of Kentucky, and Jim Clements, Clemson University Rear Adm. Mathew Klunder, chief of naval research, Office of Naval Research, and Wes Bush, chairman, CEO, and president, Northrop Grumman Corporation Proceedings from the Business-Higher Education Forum’s 2014 Summer Meeting 9 2014 Business-Higher Education Forum 2025 M Street NW, Suite 800 • Washington, DC 20036 Phone (202) 367-1189 • Fax (202) 367-2100 www.bhef.com © ® ®