Meeting Proceedings

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PROCEEDINGS FROM THE
BUSINESS-HIGHER EDUCATION FORUM’S
2014 SUMMER MEMBER MEETING
SUMMER MEETING
JUNE 19-20, 2014
Washington, D.C.
®
Creating Solutions. Inspiring Action.
ABOUT BHEF
Now in its 37th year, the Business Higher Education Forum (BHEF) is the nation’s oldest membership organization of Fortune
500 CEOs, prominent college and university presidents, and other leaders dedicated to advancing innovative education and
workforce solutions and improving U.S. competitiveness. BHEF’s business and academic members collaborate in regions
across the country to design and deploy education-workforce solutions in the high-demand and emerging fields that are so
critical to innovation and national security. BHEF and its members drive change locally, work to influence public policy at the
national and state levels, and inspire other leaders to act.
BHEF EXECUTIVE COMMITTEE
Barbara R. Snyder
President,
Case Western Reserve University
BHEF Chair
Roger W. Ferguson, Jr.
President and CEO, TIAA-CREF
BHEF Vice Chair
Jeffrey D. Armstrong
President,
California Polytechnic State University
Molly Corbett Broad
President,
American Council on Education
Wes Bush
Chairman, Chief Executive Officer,
and President, Northrop Grumman
Corporation
David A. Jones, Jr.
Chairman and Managing Director,
Chrysalis Ventures;
Board Member, Humana, Inc.;
Board Member, Humana Foundation
Charles L. Harrington
Chairman and Chief Executive Officer,
Parsons Corporation
William H. Swanson
Executive Chairman,
Raytheon Company
Renu Khator
President, University of Houston;
Chancellor, University of Houston System
John B. Veihmeyer
Global Chairman, KPMG International;
Chairman and CEO, KPMG
Michael D. King
Vice President, Global Education
Industry, IBM Corporation
Jeffrey Wadsworth
President & CEO,
Battelle
William E. Kirwan, II
Chancellor,
University System of Maryland
Mark S. Wrighton
Chancellor,
Washington University in St. Louis
David Maxwell
President, Drake University
Eduardo J. Padrón
President, Miami Dade College
Edward B. Rust, Jr.
Chairman of the Board and Chief
Executive Officer, State Farm Insurance
Companies
2014 Business-Higher Education Forum
2025 M Street NW, Suite 800 • Washington, D.C. 20036
Phone (202) 367-1189 • Fax (202) 367-2100
www.bhef.com
©
®
Creating Solutions. Inspiring Action.
ABOUT BHEF’S RECENT WORK
L
RECENT WORK
aunched in February 2013, the National Higher Education and Workforce Initiative (HEWI) is
BHEF’s signature initiative. HEWI promotes regional projects that create partnerships between
universities and businesses to help ensure there will be a diverse, qualified pool of applicants
for jobs in high-skill, high-demand fields. It offers a suite of scalable solutions that build upon a
region’s comparative economic advantage and higher education resources. HEWI supports regions
in developing networks that convene stakeholders from business, higher education, government,
cultural, and nonprofit sectors and link regions working in common fields into national networks.
Program Growth
In the past year, existing HEWI programs expanded by increasing their capacity to serve more
students, creating additional programs within the university system, or developing regional and
national networks (see page 2 for updates on select program expansion).
New Sectors
Last year, the Financial Services Industry Workforce Project became the next strategic priority of
BHEF’s National Higher Education and Workforce Initiative. The complex regulatory, product, and
service environments, along with the recent financial crisis, increased the challenges of meeting
demand for a diverse financial services industry workforce in terms of skills, gender, race, and
ethnicity. BHEF members indicated that the new skills demanded by the financial services industry
increased the need for undergraduate talent pipelines in selected high-demand fields. The summer
meeting marked the public launch of this program (see page 3 for more information on the
meeting’s opening program).
Partnerships
By partnering with national organizations that share the goal of aligning education and workforce,
BHEF increased its ability to address both regional and national workforce needs.
BHEF and the Business Roundtable have come together to address the changing skills needs in
the financial services industry.
■ Recognizing mutual interests in regional economic development, BHEF, the Business
Roundtable, and the Association of Public Land-grant Universities are also working together to
advance HEWI through engaging members in current and future projects and networks.
■ With BHEF, the Aerospace Industries Association and National Defense Industrial Association
have agreed that developing talent in the Huntsville, Alabama, aerospace industry is a top
priority. The organizations will work together to launch a regional project in fall 2014 as part of
HEWI.
■ BHEF will also work with regional business associations—the Greater Washington Board of
Trade and the Massachusetts Competitive Partnership—to expand its cybersecurity efforts.
■
Through BHEF business and academic members’ regional partnerships, new undergraduate
programs are preparing students with the necessary skills to meet demands in key industry sectors. Proceedings from the Business-Higher Education Forum’s 2014 Summer Meeting
1
ABOUT THE MEETING
T
he BHEF Summer 2014 Member Meeting brought together thought leaders from across the
nation to address workforce challenges in fields that drive innovation and competitiveness.
Specifically, the meeting marked three noteworthy successes in HEWI and its expansion
strategy.
BHEF and the Business Roundtable co-launched the Financial Services Industry Project, and will
host a CEO convening in New York City on September 3.
■ BHEF received a grant of nearly $1M from the Office of Naval Research (ONR) to support
expansion of its cybersecurity efforts throughout the Washington Metropolitan area and
Tidewater region of Virginia.
■ BHEF member Parsons and the Greater Washington Board of Trade announced their support
of an undergraduate cyber leadership program and summer internships with companies in the
Washington metropolitan area.
THE MEETING
■
BHEF members and invited guests discussed HEWI’s growth of existing programs as well as
expansion into new geographic areas. Sessions spotlighted advancement in the fields of data science
and analytics; risk management; social and mobile technologies; and cybersecurity, as well as
expansion into the financial services sector.
Byron Auguste, deputy director, National Economic Council
2
BHEF member Molly Corbett Broad, president,
American Council on Education
2014 The Business-Higher Education Forum • www.bhef.com
DIVERSIFYING THE TALENT ECOSYSTEM FOR THE FINANCIAL
SERVICES INDUSTRY
F
or the meeting’s opening program, BHEF Vice Chair Roger Ferguson moderated
“Diversifying the Talent Ecosystem in the Financial Services Industry.” In recent years,
financial services industry firms have simultaneously experienced workforce reductions and a
talent gap, which resulted in a repositioning of the financial services workforce.
OPENING PROGRAM
John Engler announced that the Business Roundtable and BHEF have joined forces to create
undergraduate pathways to high-demand, high-skilled careers in the sector. The efforts will focus
on four critical fields: cybersecurity, data analytics, risk management and analytics, and social and
mobile technologies.
In this context, participants discussed how the complex regulatory environments, new
technologies, and consumer demands have led to not only a need for greater skills and gender
diversity, but also racial and ethnic diversity in the financial services industry. Students from
all backgrounds must be prepared to bridge the gap between business and data science experts
through risk management and data analytics skills.
To meet this demand most efficiently, business and higher education must work together to
develop new or strengthen existing undergraduate pathways that integrate data analytics, risk
management, cybersecurity, and social and mobile technologies. Within the financial services
sector, some of the specific skills have departed from traditional academic programs of study. As a
result, higher education institutions must balance developing students with the skills to be lifelong
learners and providing students with skills that are valued by businesses in the short-term and lead
to high-skill, high-demand careers. This need for a combination of skill sets is an opportunity for
business and higher education to collaborate on new pathways that integrate these skills.
Jorge Benitez, managing director—North America
and chief executive—United States, Accenture;
John Engler, president, Buisiness Roundtable and
former governor of Michigan; and Roger Ferguson,
president and CEO, TIAA-CREF
■■
Moderators: Roger Ferguson, president and CEO, TIAA-CREF, and David Maxwell, president, Drake University
■■
Jorge Benitez, managing director—North America and chief executive—United States. Accenture
■■
Annabelle Bexiga, CIO, TIAA-CREF
■■
David P. Christy, provost and senior vice president for academic affairs, Baruch College, The City University of New York
■■
John Engler, president, Business Roundtable and former Governor of Michigan
■■
Duane Farrington, executive vice president and chief administrative officer, State Farm Insurance Companies
■■
Christopher Gorman, president, Key Corporate Bank
■■
Matthew Sigelman, CEO, Burning Glass Technologies
Proceedings from the Business-Higher Education Forum’s 2014 Summer Meeting
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A CONVERSATION WITH THE CLEVELAND CLINIC
ABOUT THE POTENTIAL OF DATA SCIENCE IN HEALTH CARE
B
KEYNOTE
HEF Chair Barbara R. Snyder moderated a keynote discussion that highlighted the value
for organizations and consumers of aggregating and analyzing consumer data, as well as
the impact of such practices on health care costs, patient care, and treatment protocols.
The session also touched on patient record privacy and the impact of data science on the
implementation of the Affordable Care Act.
The wide-ranging conversation began with a discussion of the value of collecting health care data
and how the resulting information can lower health care costs as well as improve the treatment
protocols for individuals based on their profiles. Dr. Joe Hahn spoke about the concerns hospitals
and individuals share regarding patient record privacy, and the strong protections that surround
patient data.
John Paquette stated that collecting and analyzing health care data is going to be critical to
improving not only patient care but also the implementation of the Affordable Care Act.
Companies need to find common denominators in their collection efforts to increase data
collection across the sector.
Both panelists stressed the importance of privacy, but also the potential for data and data science to
change health care.
■■
Moderator: Barbara R. Snyder, president, Case Western Reserve University
■■
Joseph Hahn, MD, chief of staff, Cleveland Clinic
■■
John Paquette, director, Advisory Management Consulting, KPMG LLP
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2014 The Business-Higher Education Forum • www.bhef.com
BUILDING THE TALENT ECOSYSTEM: STRATEGIC COLLABORATIONS
BETWEEN BUSINESS AND HIGHER EDUCATION IN DATA SCIENCE
T
The partnership between Bellarmine University and Humana illustrates how liberal arts colleges,
with their core curriculum of critical thinking, logic, and rhetoric, are well positioned to offer data
science majors. Zain Khandwala spoke in more detail about how Bellarmine looks at data science
as more than just a science—communication skills and the ability to solve unstructured problems
are also seen as necessary skills. Patrick Abbas supported the viewpoint that there is a strong need
for individuals in many fields to be data-enabled in order to create a narrative around the analytics
instead of simply reporting numbers.
All panelists agreed that in a rapidly changing field like data science, the curriculum should be
constantly updated in collaboration with industry partners.
■■
Moderator: Brit Kirwan, chancellor, University System of Maryland
■■
Patrick Abbas, vice president of consumer analytics, Humana
■■
Teresa Hamid, distinguished engineer, CTO, Client Center for Advanced Analytics, Global Business Services, IBM
■■
Zain Khandwala, executive director, Institute for Advanced Analytics, Bellarmine University
■■
David Manderscheid, executive dean and vice provost, Colleges of Arts and Sciences, The Ohio State University
Proceedings from the Business-Higher Education Forum’s 2014 Summer Meeting
5
PLENARY I
he data science conversation continued in a session with academic institutions and industry
partners that are participating in HEWI. The partnership between The Ohio State University
(OSU) and IBM highlights how the new undergraduate major in data science is infused
throughout the undergraduate experience by adding 60 new faculty members who will introduce
the discipline through multiple fields. This new major and its structure respond to IBM’s need for
a data science-enabled workforce from a variety of academic backgrounds. David Mandersheid
and Teresa Hamid spoke about the new major and IBM’s influence in structuring it to meet the
company’s workforce needs by offering an industry perspective throughout the process.
BHEF’S CYBERSECURITY EXPANSION STRATEGY:
GREATER WASHINGTON, D.C., VIRGINIA, AND
THE COMMONWEALTH OF MASSACHUSETTS
THE
PLENARY
MEETING
II
T
he second plenary session focused on BHEF’s expansion strategy and showcased the range
of scaling approaches for increasing the impact of HEWI. Wes Bush spoke about the
projects at the University of Maryland, College Park and University of Maryland, Baltimore
County. He emphasized the intentionally different programmatic designs at the two institutions
to address particular student populations and company workforce needs. He also highlighted the
common threads that bind all of the BHEF projects together, including strategic partnerships with
business and hands-on experiences for students.
Bush guided a discussion with Rear Admiral Matthew Klunder, Stuart Solomon, and Mary Ann
Hopkins on their commitment to leverage the success of the Maryland project and expand the
work to the Greater Washington and Tidewater regions. Klunder spoke of the ONR’s commitment
to fund the expansion of the Maryland cyber network to the greater Washington and Tidewater
regions. The emphasis of this expansion will be on community college pathways, outreach to
women and underrepresented minorities, and creating a cadre of regional leaders in cybersecurity
through new undergraduate internships, fellowships, and co-ops. Hopkins also spoke of Parsons’
commitment to co-develop (with BHEF) a new cybersecurity leadership summer internship
program for the greater Washington region, beginning with ten new interns and a challenge to
local companies to offer additional opportunities.
To further emphasize the multiple approaches to scaling HEWI, Dan O’Connell discussed how
Massachusetts’ needs in the field of cybersecurity differed from Maryland’s, noting that there are
multiple industry sectors such as financial services and retail, as well as aerospace and defense.
In response, Bob Caret spoke to how HEWI is being implemented across the University of
Massachusetts System through the launch of a new regional network anchored by the development
of unique programs across different campuses.
■■
Moderator: Wes Bush, chairman, chief executive officer, and president, Northrop Grumman Corporation
■■
Robert L. Caret, president, University of Massachusetts
■■
Mary Ann Hopkins, president, Parsons Government Services, Inc.
■■
Rear Admiral Mathew Klunder, chief of naval research, Office of Naval Research
■■
Daniel O’Connell, president and CEO, Massachusetts Competitive Partnership
■■
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Stuart Solomon, managing director, Metropolitan Washington D.C. Region, Accenture, and chair, board of directors,
Greater Washington Board of Trade
2014 The Business-Higher Education Forum • www.bhef.com
ATTENDEE LIST
Robert Caret, University of Massachusetts
David Architzel, Old Dominion University
David Christy, City University of New York
Matsuhiro Arinobu, The University of Tokyo
Jim Clements, Clemson University
Djuradj Babic, Miami Dade College
Jeanne Contardo, BHEF
John Ballato, Clemson University
Steve Barkanic, BHEF
Michael Cukier, University of Maryland,
College Park
Bud Barnett, Thomas Nelson Community
College
Matt Daniels, The Boeing Company
Anil Deane, Northrop Grumman Corporation
Jorge Benitez, Accenture
Wes Dickenson, Parsons Corporation
Andrew Beveridge, Queens College, CUNY
Karen Elzey, BHEF
Annabelle Bexiga, TIAA-CREF
John Engler, Business Roundtable
Marion Blakey, Aerospace Industries
Association
Julie Englund, Achieving the Dream
Anne Borchert, Case Western Reserve
University
Gary Falle, University of California
Patrick Brewer, Lexmark International, Inc.
Molly Corbett Broad, American Council on
Education
Diana Burley, George Washington University
Wes Bush, Northrop Grumman Corporation
Isabel Cárdenas-Navia, BHEF
Left to right, Wes Bush, chairman, CEO, and president, Northrop
Grumman Corporation; William H. Swanson, executive chairman,
Raytheon Company; and Brian K. Fitzgerald, Ed.D., CEO, BHEF
Proceedings
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ATTENDEE LIST
Patrick Abbas, Humana
Chris Fall, Office of Naval Research
Duane Farrington, State Farm Insurance
Companies
Roger Ferguson, TIAA-CREF
Brian Fitzgerald, BHEF
Rick French, West Virginia University
Todd Gebhart, McAfee
Roger W. Ferguson, Jr., president and CEO, TIAA-CREF
from the Business-Higher Education Forum’s 2014 Summer Meeting
7
Chris Goode, EMC
Biff Lyons, Parsons Corporation
Christopher Gorman, Key Corporate Bank
David Manderscheid, The Ohio State
University
Ursula Gross, BHEF
Joseph Hahn, Cleveland Clinic
Teresa Hamid, IBM
Jessie Headrick, CHS, Inc.
Mary Ann Hopkins, Parsons Corporation
THE
APPENDIX
MEETING
Debbie Hughes, BHEF
Lethia Jackson, Bowie State University
Bob Jones, Education and Workforce Policy,
LLC
Matej Mavricek, Burning Glass Technologies
David Maxwell, Drake University
Carolyn E. McLellan, Tidewater Community
College
M. Peter McPherson, Association of Public and
Land-grant Universities
Diane Miller, Northrop Grumman
Corporation
Jim Jones, George Mason University
Dan O’Connell, Massachusetts Competitive
Partnership
Erica Kashiri, BHEF
Eduardo Padrón, Miami Dade College
Sarah Keh, Prudential Financial Inc.
John Paquette, KPMG LLP
Zain Khandwala, Bellarmine University
Bryson Popham, Popham & Adryszak, P.A.
Fred King, West Virginia University
Mohammad Qayoumi, San José State
University
Brit Kirwan, II, University System of Maryland
Jessica Klapstein, SmithBucklin
Julie Rehm, Case Western Reserve University
Matthew Klunder, Office of Naval Research
Jim Renacci, U.S. House of Representatives
Satoshi Kohara, The Business-University
Forum of Japan
Dan Restuccia, Burning Glass Technologies
Latisha Roberson, Accenture
Susan Lavrakas, Aerospace Industries
Association
Rafael Saldaña, Miami Dade College
Barbara R. Snyder, president, Case Western Reserve University;
Jim Renacci, U.S. House of Representatives; and Joseph Hahn, MD,
chief of staff, Cleveland Clinic
88
Mark S. Wrighton, chancellor, Washington
University in St. Louis
2014
2014The
TheBusiness-Higher
Business-HigherEducation
EducationForum
Forum •• www.bhef.com
www.bhef.com
8
8
Regina Schofield, Battelle
Matthew Sigelman, Burning Glass Technologies
Barbara R. Snyder, Case Western Reserve University
Stuart Solomon, Accenture
Teresa Sullivan, University of Virginia
William H. Swanson, Raytheon Company
Shuzaburo Takeda, Takeda & Associates
Lee Todd, Jr., University of Kentucky
Christine Tovee, Airbus, Inc.
Danielle Troyan, BHEF
Christopher Valentino, Northrup Grumman
Corporation
Patrick Abbas, vice president of consumer analytics, Humana
Eileen Walsh, KPMG
Jon Whitmore, ACT
Jim Woodell, Association of Public and Land-grant
Universities
Mark Wrighton, Washington University in St. Louis
Lee Todd, Jr., president emeritus, University of Kentucky, and
Jim Clements, Clemson University
Rear Adm. Mathew Klunder, chief of naval research, Office of Naval Research, and Wes Bush, chairman, CEO, and president, Northrop
Grumman Corporation
Proceedings from the Business-Higher Education Forum’s 2014 Summer Meeting
9
2014 Business-Higher Education Forum
2025 M Street NW, Suite 800 • Washington, DC 20036
Phone (202) 367-1189 • Fax (202) 367-2100
www.bhef.com
©
®
®
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