Process-Centric
Service-Oriented
Module 6
Essentials of Enterprise
Architecture Tools
Capability-Driven
Understand the need and necessity for a EA Tool
IASA Global - India Chapter Webinar by
Vinu Jade
Information Systems Strategy Advisor
With Acknowledgement to Mr. Reed Taneja
MEGA – APAC
&
Gartner 2014 Assessment of Tools for EA
Agenda
Process-Centric
Service-Oriented
1.
Discuss what are EA Tools, what do they
feature and High Level Requisites
2.
Requisites of an EA suite
3.
Challenges Tools focus
4.
Recommandations and Strength and
Weakness of Tools
Capability-Driven
2
What are EA Tools?
Used effectively, EA tools enable organizations to meet the challenges
facing business by capturing, integrating, and analyzing information to
enable business decisions.
The EA tool market is fragmented and has shown little change in the
past year, with a few exceptions.
Enterprise architecture (EA) tools are software applications targeted
primarily at supporting the direct participants and stakeholders of the
EA discipline in their strategically driven planning through to execution.
Support for strategic decision making is provided through capturing
vital enterprise context, along with content development and analysis
capabilities across the business, information, technology and solution
architectures.
Quoted from Gartner
What does EA Tools Feature?
EA tools capture, store, structure and analyze information pertaining to
EA and present the information to enterprise stakeholders.
The tools should facilitate the implementation of a business strategy
focused on business outcomes and risk mitigation.
The information must be presented to a variety of stakeholders set on
transition-planning the future-state architecture across a number of
viewpoints, including business, information, technology and solutions.
This is done to enable business change that supports the direction and
strategy of the organization while confronting many types of business
disruptions.
At a minimum, EA tools should integrate with project and portfolio
management solutions to ensure the best investment mix of projects to
execute on business direction, vision and strategy.
Quoted from Gartner
High - level Requisites for an EA
Tool
EA tools must address the requirements of a variety of business
and IT stakeholders in the organization, and the tools must
contain:
A repository that supports, at a minimum, the business,
information, technology and solution viewpoints and their
relationships.
The repository must also support business direction, vision and
strategy, as well as business disruptions.
Modelling capabilities that support the minimum viewpoints of
business, information, solutions and technology.
Decision analysis capabilities, such as gap analysis, impact
analysis, scenario planning and system thinking.
Quoted from Gartner
High - level Requisites for an EA
Tool
Presentation capabilities that are visual or interactive to meet
the demands of a myriad of stakeholders.
Administration capabilities that enable security, user
management and other tasks.
Configurability capabilities that are extensive, simple and
straightforward to accomplish while supporting multiple
environments.
Support for frameworks and standards, often used while
providing the flexibility to customize the framework.
Usability, including intuitive, flexible and easy-to-learn user
interfaces (UIs).
Quoted from Gartner
Agenda
Process-Centric
Service-Oriented
1.
Discuss what are EA Tools, what do they
feature and High Level Requisites
2.
Requisites of an EA suite
3.
Challenges Tools focus
4.
Recommandations and Strength and
Weakness of Tools
Capability-Driven
7
1.Supply – Demand, 2. Business – IT, & 3. Strategic Execution
Lets Derive the Requisites of an EA Tool
BUSINESS CENTRIC CHALLENGES
Must Have – An Approach and Methodology for Business Strategy Modeling, helping in Agile
Business and Agile IT.
– Value thru Strategic Planning?
Improve the Supply & Demand Alignment (SAD) with improved Product Utilization, Leverage
Levels (PULL) in market and meet Agile Customer Experience (ACE)
– Qualitative Domain modeling?
IT & DATA CENTRIC CHALLENGES
Technology Strategy ( IT inclusive and NOT conclusive!) to enable the consumer meet the
product.
product
- Logical Process Modeling?
GRC CENTRIC CHALLENGES
Operational Strategy for Support,
Support Sustain and Succeed (ICE) with agile Technology enablement?, , with
Governance and Process Model (GAP)
Should We Adopt Enterprise Architecture Tools ?
Quoted from MEGA
Hence – An Overview of EA Tool
Requisites
GOVERNANCE, RISK AND COMPLIANCE
Solutions for Leaders of Assurance functions – Risk, Control, Compliance and
Internal Audit - to consistently manage the risk exposure of the organization in
collaboration with the Business lines and the IT Function.
BUSINESS AND OPERATIONS
Solutions for Business Leaders to Analyse, Manage and Transform their
Operating Model, in order to deliver on the Organizational and Strategic
objectives of the company.
IT AND DATA
Solutions for IT Leaders to Analyse, Manage and Transform their IT
Assets, in order to support the Business Model, contribute to Business
Performance and navigate Digital Transformation.
ENTERPRISE REPOSITORY
Quoted from MEGA
9
Requisites of an EA suite
Govern
CxOs
BUSINESS STRATEGY & EXECUTION
Assurance Functions
INTERNAL AUDIT
MANAGEMENT
Organization
Control and Manage Risk
ENTERPRISE RISK
MANAGEMENT
COMPLIANCE
MANAGEMENT
Design – Analyse – Assess - Improve - Transform
Business and
Operations
BUSINESS
ARCHITECTURE
OPERATIONAL
GOVERNANCE
IT and
Data
ENTERPRISE
ARCHITECTURE
IT PORFTFOLIO
MANAGEMENT
Quoted from MEGA
10
One approach to key challenges
1
3 lines of defense
… integrated and consistent
2 ERM Process
… articulated with Business Lines
3 Compliance Management
… balanced with performance
4 Internal Audit
… risk driven and streamlined
BUSINESS
4
Transformation of
Operating Model
5
Analysis and Improvement of
Business Processes
Business Strategy
2 Operational Governance, Risk
& Compliance
3 Development of
Business Capabilities
IT & DATA
Governance, Risk & Compliance
1 Execution of the
6 Alignment of the
Business-IT partnership
1 Digital Transformation
4
Mitigation of the
IT Risk Exposure
2 Alignment and Agility of the
5
Information Portfolio
Management
6
Solution Blueprint
IT Landscape
3
Quoted from MEGA
Management of the
Application Portfolio
11
Agenda
Process-Centric
Service-Oriented
1.
Discuss what are EA Tools, what do they
feature and High Level Requisites
2.
Requisites of an EA suite
3.
Challenges Tools focus
4.
Recommandations and Strength and
Weakness of Tools
Capability-Driven
12
Challenges
Challenges Tools focus
1.
a)
Business & Operations centric
b)
IT & Data centric
c)
GRC centric
13
Business Centric Challenges
GOVERNANCE, RISK AND COMPLIANCE
BUSINESS AND OPERATIONS CHALLENGES
1
3
5
2
Execution of the
Business Strategy
Operational Governance,
Risk and Compliance
Evolution of Business
Model capabilities
Transformation of the
Operating Model
Analysis and Improvement
of Business Processes
Alignment of the
Business-IT Partnership
4
6
IT AND DATA
Quoted from MEGA
14
Business Centric Challenges (1/3)
Execution of
Business Strategy
1
Multiple business lines
Sophisticated strategies
Complex organization
Tools help CxOs to Design the business strategy and consistently Define its execution
through organizational objectives, transformation programs and improvement projects.
Design and manage a robust strategic planning process
Align strategic intent, organizational objectives and KPIs
Identify the strategic contribution of organizational assets
Monitor the execution of strategy through programs and projects
Operational governance,
Risk and Compliance
2
Highly regulated environment
Significant impact of risk
High impact of non compliance
Tools help Business Leaders to Ensure the compliance of their business practices with
external/internal regulations and Manage the risk exposure of their operations in line
with the risk appetite of the company.
Manage the impact of regulations and policies on business operations
Assess the business risks and the risk of non-compliance
Implement preventive and corrective actions to mitigate risk exposure
Comply with external/internal requirements through controls
15
Business Centric Challenges (2/3)
Evolution of
3
Business Model Capabilities
Fast changing business environment
Complex business models
Transformation too critical to fail
Tools help Business Architects to Analyze actual capabilities of the organization, Make
educated decision about changes needed to support new Business objectives and then
Roadmap the development of capabilities through projects, processes and IT applications
Understand the existing business capability landscape
Identify capabilities required to support new business plans
Alignment the Business & IT Roadmaps on the expected capabilities
Review investments vs capability roadmap
Transformation of the
Operating Model
4
Merger & Acquisition
Process Standardization Initiative
Deployment of a major new IT System
Tools help Business Leaders to Understand the impact of a change –internal or external –
on existing operating models, Analyse the different potential implementation scenarios and
Manage the organizational transformation toward the Target Operating Model
Review operating model and understand existing implementation
Identify and analyze potential transformation scenario
Define potential target operating model and make decisions
Analyse impact and communicate to facilitate change
Quoted from MEGA
16
Business Centric Challenges (3/3)
Analysis and Improvement
5
of Business Processes
Numerous business processes
Undocumented and unmanaged
Looking for process improvement
Tools help Business Architects to Analyze how the company’s value chain delivers on
customer’s expectations, Review the performance of key processes, Explore the support
they get from IT and Assess impact on key business informations.
Analyse and drill-down processes, functions, IT and Data
Manage business performance through KPIs
Identify and simulate the improvement scenarios
Alignment of the
Business - IT Partnership
6
Complex and Heterogeneous IT Landscape
IT and Business strongly intricate
Major business impact of digital transformation
Tools help Business Leaders to Identify the opportunities and fully Concretize the
benefits of IT as a competitiveness factor and a source of differentiation.
We help IT Leaders to Adapt Agilely IT Assets in order to Deliver business requirements,
while guaranteeing that IT investments sustainably Align with the Strategy.
Provide transparency on how IT supports business operations
Increase business agility in safely analyzing impact of required IT changes
Analyse IT contribution to business to better drive the IT Investment process
Identify and assess the potential business benefits of untapped IT capabilities
Quoted from MEGA
17
IT Centric Challenges
GOVERNANCE, RISK AND COMPLIANCE
BUSINESS AND OPERATIONS
IT AND DATA CENTRIC CHALLENGES
1
2
Digital Transformation
Alignment and Agility of
the IT Landscape
Management of the
Application Portfolio
Mitigation of
IT Risk Exposure
3
6
5
Information Portfolio
Management
Quoted from MEGA
4
Solution Blueprint
18
IT Centric Challenges (1/3)
Digital Transformation
1
Industry with strategic IT role
Risk of disruption by non traditional players
Complex customers’ interaction and operating model
Tools help CEOs or CIOs to Embrace digital transformation – Digitization, Mobility, Cloud,
Big Data, Social - by Analyzing organizational impact of digitally enabled change scenario
and by Providing insight to support the associated business and IT transformation.
Review scenario for “digitally modified business”
Identify business or IT capability expected or impacted
Analyse the impact on the existing organization and business model
Plan the development/adaptation of capabilities and the organizational transformation
Alignement and Agility of the
2
IT Landscape
Heterogeneous IT Assets
Various stakeholders – Vendors, Outsourcers, internal team
Multiplication of interfaces
Tools help CIOs and IT Leaders to develop control over the IT Assets and dependencies
–Business, Application, Data, Infra - to safely Analyze the impact of project changes, to
Enable IT rationalization and to Develop the business agility of the Information System.
Get a full insight into the Information System and the component IT Assets
Understand up- and downstream dependencies to analyze impact of change
Measure and guarantee alignment of IT Assets on Business Priorities
Support rationalization of IT capabilities and Technology standardization
Quoted from MEGA
19
IT Centric Challenges (2/3)
Management of the
Application Portfolio
3
Large number of applications
Investments limited due to growing maintenance cost
Delegated or decentralized ownership of applications
Tools help Head of Applications to manage a more and more complex Application Portfolio
– In House, Packaged Solutions, Shadow IT…-, to identify opportunities for freeing
investment capabilities and to make transparent IT investment decisions based on
indisputable data.
Build and maintain a precise application inventory, with IT and Business stakeholders
Assess the portfolios vs numerous criteria such as cost, business, risk, technology
Identify improvements, rationalization opportunities and compare scenario
Develop the transparency of the IT investment Process based on reliable data
Mitigation of
IT Risk Exposure
4
Criticality of IT to support operations
Multiplication of channels to access sensitive data
Opened and integrated information system
Tools help Head of IT Risks to manage and reduce the IT Risk Exposure of the
organization, by analyzing the business impacts of IT Risks and by implementing a sound
Risk Management Process for the IT Assets – from Identification to Mitigation.
Build the risk library, identify the IT Assets
Assess risks, consolidate risk exposure and analyze the impact on business
Implement and test preventive and corrective measures
Monitor and Report on IT Risk Exposure and Business IT Risk Exposure
Quoted from MEGA
20
IT Centric Challenges (3/3)
Information Portfolio
Management
5
Diversification of products, channels, customer segments…
Multiplication of sources of data
Master Data Management initiative
Tools help Chief Data Officer to manage the portfolio of Information assets, to improve data
alignment through business dictionary and logical models, to control the lifecycle of key data
within the Business and IT processes and to identify potential risks.
6
Understand context and nature of critical data and information sources in your organization
Get a clear view on data lineage, dependency of applications and business processes
Understand the end-to-end data flow and the potential risk to key data
Manage and consistently design information layers, from Business to conceptual to physical
Solution Blueprint
Complex solutions built over the time
Difficulties in tracking of business requirements impacts
Tumultuous Interactions User/IT Project team
Tools help IT Project Leader to turn business scenario into transparent traceable solution
requirements to ensure customer satisfaction. We help Solution Architect to blueprint
solutions relying on the existing Information System and complying with the Architecture
rules defined by IT Governance to protect the IT agility.
Manage business needs and keep track of corresponding IT requirements,
Streamline the design process by leveraging standards and industry best practices
Support IT Governance and enforce architecture standards throughout the IT Projects
21
GRC Centric Challenges
GOVERNANCE, RISK AND COMPLIANCE CHALLENGES
1
2
3 lines of defense…
integrated and consistent
ERM Process…
articulated with Business Lines
3
4
Compliance Management…
balanced with performance
Internal Audit…
risk driven and streamlined
BUSINESS AND OPERATIONS
IT AND DATA
Quoted from MEGA
22
GRC Challenges (1/2)
3 lines of defense …
integrated and consistent
1
Silo effect among Risk, Compliance and Audit
Difficulties to build a consistent Risk reporting for the board
Duplication of information, inconsistency of practices
Tools help the Board to Implement and Guarantee a sound collaboration between the
Assurance Functions through a common platform that centralizes key Risk & Control Data,
supports consistent practices and consolidates reporting.
Support collaborative workflow between Risk, Audit and Compliance
Centralize risk & control data in a common secured repository
Implement consistent practices to guarantee consistency of assessment
Ensure the relevance of reporting based on a single framework
ERM Process …
2
articulated with Business Lines
Multiple business lines
Sophisticated strategies
Complex organization
Tools help the Risk Management Department to Assess the organization’s exposure to
risk, Ensure that risks are controlled appropriately by all departments and sustainably
Include business lines as active stakeholders of the Enterprise Risk Management Process.
Facilitates risk mapping, assessment, and control
Support collaborative risk identification & assessment with Business Lines
Analyse business impact analysis of risk on the organization
Automate the consolidation and communication of exposure to risk
23
GRC Challenges (2/2)
3 Compliance Management…
balanced with Business Performance
Multiplication of regulation and policies
Frequent changes of business practices and regulations
Increasing cost of controls, decreasing business agility
Tools help the Compliance Department to Manage the regulatory and policy
requirements of the company, Analyse their impact on the organization, Ensure a sound
communication of standard practices and Test their implementation.
Manage and maintain libraries of regulation, requirements and policies
Analyse the impact on the Business, Operations & IT
Collaboratively design and deploy practices balancing control and performance
Assess and Improve the compliance to standard practices
Internal Audit …
risk driven and streamlined
4
Highly regulated environment
Multiplication and diversity of business practices
Limited Internal Audit resources
Tools help the Internal Audit to Improve the quality of the Audit process by enabling to
Plan and Execute Risk Driven Audits, and to Increase the execution capabilities of the
department through automation of activities and monitoring.
Build risk driven audit plan and optimize allocation of resources
Automate low-added value activities to increase audit capabilities
Monitor execution to optimize effectiveness
Follow-up on recommendation to guarantee improvement of business practices
Quoted from MEGA
24
Agenda
Process-Centric
Service-Oriented
1.
Discuss what are EA Tools, what do they
feature and High Level Requisites
2.
Requisites of an EA suite
3.
Challenges Tools focus
4.
Recommandations and Strength and
Weakness of Tools
Capability-Driven
25
Use tools for Assessment & Transformation
Easily deploy a best practice
portfolio management process
End-to-end out-of-the-box process workflow
Take advantage of out-of-the
box reports and dashboard
Business alignement
Transformation Roadmap
Technology standardization
Cost Analysis
Gartner Recommends!
Business-outcome-driven EA is a practical approach to supporting EA
that starts and ends with a focus on delivering signature-ready
recommendations to business and IT leaders for adjusting policies
and projects to achieve target business outcomes, based on the
business direction that capitalizes on relevant business disruptions
(see "EA Practitioners Must Focus on Outcome-Oriented Deliverables," "Define
the Business Outcome Statement to Guide Enterprise Architecture Efforts" and
"Stage Planning a Business-Outcome-Driven Enterprise Architecture").
By putting business direction (strategy and operations), disruptions
(opportunities and risks) and outcomes first in developing EA
signature-ready guidance and actions, chief enterprise architects will
become empowered to drive enterprise change, deliver high-impact
value and lead the business forward in a competitive environment
(see "Enterprise Architecture Leaders Focus on Business Impact").
Quoted from MEGA
Magic Quadrant
Gartner 2014
mega
Software AG
Troux
IBM
End of Module 6
Questions, Discussions
- 33 -