Email: tjewell@internexus.ca
Website: www.internexus.ca
Security Clearance: Secret
Language Profile: Bilingual
PROFESSIONAL PROFILE
Professional writer-editor, translator, and graphic designer currently working in the fields of communications and marketing. Extensive experience with technical, business and academic writing. A proven team player and leader focused on delivering exceptional products and client service. Additional skills in providing language training and advice to clients and management.
EDUCATION AND QUALIFICATIONS
YORK UNIVERSITY – Toronto, ON
Expected completion date: 2015 PhD candidate, Women’s Studies
UNIVERSITY OF OTTAWA – Ottawa, ON
Master of Arts in English
UNIVERSITY OF OTTAWA – Ottawa, ON
2006–2007
Honours English, Co-operative Education Program with Concentration in Medieval Studies
LESTER B. PEARSON CATHOLIC HIGH SCHOOL – Ottawa, ON
Ontario Secondary School Diploma, 96.3% average
French Immersion Certificate
2001–2005
1994–2001
GOVERNMENT OF CANADA EMPLOYMENT HISTORY
English Writer/Editor 2009–present
Methodology Branch, Statistics Canada
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Revise technical English documents for grammar, syntax and formatting. These include conference papers, journal submissions and tutorials for both internal and external clients.
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Translate speeches, emails, minutes and other short texts from French to English.
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Provide comparative edits of English texts translated from French.
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Provide individual language training and linguistic advice to management and staff who wish to improve their oral proficiency in English.
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Compose communications materials to be sent out to all branch staff.
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Act as home page manager and provide content development for various intranet sites.
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Manage work priorities and schedule to deal with strict deadlines, conflicting tasks and assignments given on short notice.
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Use Termium, Term@Stat and other reference tools to confirm terminology.
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Present seminars on common writing problems as part of Learning Week.
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Promote the use of both official languages in the workplace as a member of the
Methodology Branch Official Languages Committee.
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Lead the redesign and update of the Methodology Branch Official Languages
Committee intranet site.
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Research and provide linguistic advice as a member of the Terminological and
Linguistic Standardization Subcommittee.
Regulatory Documentation Officer – English Editor 2009
Publications Branch, Pest Management Regulatory Agency
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Revise regulatory documentation on registration evaluations and decisions on pest control products.
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Review and edit plain language advertisements, notices and posters to be distributed to the general public.
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Translate ministerial correspondence with the public and other short documents from
French to English.
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Provide comparative revisions of French and English versions of texts.
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Use a document management system to coordinate the revision, translation, and formatting of documents before sending them for publication.
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Liaise with authors and subject matter experts to clarify unclear content or grammar.
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Perform quality control on all outgoing publications.
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Manage and prioritize an extremely heavy workload within tight deadlines, often under pressure.
Administrative Assistant 2008
Infrastructure Technologies, Foreign Affairs and International Trade Canada
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Provide administrative support services to multiple deputy directors, including managing calendars, following up with employees regarding deadlines, reviewing budgets, and maintaining filing.
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Process incoming and outgoing mail and manage the approval process for training applications, overtime forms, and other types of documents and invoices.
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Follow up with managers regarding deadlines.
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Process travel arrangements and travel claims for managers and employees.
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Provide support to other administrative assistants.
Administrative Assistant
Centre of Learning for International Affairs and Management, Foreign Affairs and
2008
International Trade Canada
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Revise, format, and provide quality assurance for online courses and course manuals.
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Provide administrative support services including coordinating course logistics, processing invoices, reviewing budgets, and maintaining filing.
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Prepare contracts with course instructors and act as a liaison between instructors, participants and the division for handling related issues during courses and training sessions.
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Coordinate travel arrangements and prepare travel claims for managers and course participants.
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Provide support for course and project research and development.
Documentation Specialist 2004–2005
Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)
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Write technical documentation and user manuals for several applications and services, by learning the programs to be documented, taking screen captures, and providing step-by-step instructions.
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Draft emails and other correspondence to be sent out on behalf of the group manager.
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Record minutes and provide agendas for important project management meetings, requiring knowledge of projects discussed, attention to dates and details, and following up with project managers.
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Use Microsoft Office, VISIO, and other software to create workflow diagrams, timelines, and milestone maps for various project plans.
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Create a series of document templates to be used in the project management process, from the project request phase onwards.
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Administrate changes and updates to staff and project milestones in the Information
Management/Information Technology division’s project tracking system (PTS).
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Use the RDIMS document management system to save and track minutes, project files, and email correspondence.
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Co-coordinate the annual Government of Canada Workplace Charitable Campaign
(GCWCC), including scheduling and leading meetings, planning fundraising events, liasing with other GCWCC team members and canvassers, and entering contribution information into a financial database.
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Perform Quality Assurance on new web reporting applications developed for use by financial institutions.
Junior Project Manager 2004 eServices Management and Development, Human Resources and Social Development
Canada
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Research and write articles for the National Daily News.
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Manage a team of students for the composition and publication of the May 2004 edition of the sCOOP e-zine.
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Employ a high level of time management and the ability to balance a heavy workload and conflicting priorities.
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Translate weekly articles from French into English.
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Employ knowledge of proper style and formatting for Web publishing by updating and adding to the Glossary section of the CanLearn Web site.
Writer-Editor 2003
Department of Fisheries and Oceans
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Draft newsletters and reports using a governmental writing style and recognizing the issues of data accuracy and proper attribution.
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Perform research through computer archives, the Internet, library sources, and telephone interviews with regional offices.
OTHER EMPLOYMENT HISTORY
Head, Marketing and Communications 2009–present
OSStrategy.org
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Revise communications materials, advertising, and related journal publications for grammar and style.
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Consult with company management to develop a variety of graphical marketing products, including logo, website and business card design.
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Liaise with potential clients and assist in representing OSStrategy.org at business networking events and trade shows.
English Tutor 2009–present
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Provide one-on-one language training to ESL students on English grammar and style, including guidance on how to use proper paragraph and essay structure for academic papers.
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Prepare personalized lesson plans and assignments to meet students’ individual needs.
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Provide constructive feedback and clear communication to promote a positive attitude toward learning.
Technical Writer 2006–2008
PARADISE Laboratory, University of Ottawa
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Proofread and revise complex English texts on technical subjects, including project proposals, journal publications, and PhD theses on computer networking.
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Implement strict guidelines regarding grammar, syntax, and formatting.
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Provide language training and advice to ESL graduate students on English grammar and writing styles.
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Manage own workload to balance conflicting priorities, tight schedules, and overlapping deadlines
Teaching Assistant 2005
ENG1112 – Technical Report Writing, University of Ottawa
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Employ the proper formatting of memoranda, reports, business letters, and other documents in grading students’ assignments.
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Proofread and correct grammar in frequent written exercises, mid-terms, and exams within tight deadlines.
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Exercise judgement in determining jointly with the professor whether struggling students should be given failing grades or allowed to pass upon receiving additional aid.
PUBLICATIONS
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Open to Everyone: How Open Source Communities Can Benefit from Diversity
without Disunity. Open Source Business Resource. (Under review for August 2010).
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A New “Orientalism”: The Queer Other on the Final Frontier. Proceedings of the
Cambridge University Interdisciplinary Graduate Conference 2010. University of
Cambridge, U.K. June, 2010.
ACADEMIC AWARDS AND HONOURS
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Social Sciences and Humanities Research Council (SSHRC), Joseph-Armand
Bombardier CGS Master’s Scholarship, 2006
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Ontario Student Assistance Program, Ontario Graduate Scholarship (OGS), 2006
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University of Ottawa, School of Graduate Studies, Entrance Scholarship, 2006
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University of Ottawa, Faculty of Arts, Faculty Plaque, 2006
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Golden Key International Honour Society, Member, 2005
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University of Ottawa, Department of English, Emmett O'Grady Scholarship, 2004
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University of Ottawa, Faculty of Arts, Joseph-Marie Quirion Scholarship, 2003
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University of Ottawa, Faculty of Arts, Dean’s Merit Scholarship, 2001–2004
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University of Ottawa; Undergraduate Admission Scholarship, 2001–2005
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Governor General's Bronze Medal, Lester B. Pearson Catholic High School, 2001
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Daughters of the American Revolution; D.A.R. History Award, 2001