Get the most out of video conferencing solutions with products & services from IVCi S UCCESSFUL VIDEO CONFERENCING REQUIRES MORE THAN just the right technology. To realize the full potential of your system, the entire video conferencing environment must be properly designed and managed specifically for video. IVCi maximizes our customers’ return on investment with customized collaboration solutions. We work closely with our clients to provide unique, highly reliable solutions that are easy for anyone to use. Founded in 1995, IVCi has designed, implemented, and supported thousands of systems for business, education, health care, and government. EXPERIENCE IVCi’s true production environment experience sets us apart from our competitors. When we design a video conferencing solution, it is not only backed by industry-leading knowledge, but also by years of practical experience managing the day-to-day video needs of our clients. Our expert in-house team delivers reliable video calls every time and will: Provide complete instruction on designing a video conferencing environment (including hardware, infrastructure, and policies and procedures). Assist those who manage their own video conferencing environment. Manage an entire video conferencing solution with our cloud-based video service. IVCi has worked with thousands of organizations of all sizes to provide the correct room design, lighting, acoustics, data presentation tools, infrastructure, network, and support for high quality video conferences. Quite simply, when video calls are higher quality, the system is used more, which results in a better return on investment. EXPERTISE When you choose IVCi to design, plan, implement, and support your video conferencing solution, you will experience the true advantage the technology can bring to your organization. Our services include the following: User analysis and design. Network analysis and design. Audio visual integration for video conferencing and telepresence. Video conferencing infrastructure deployment. Best practices, policies, and procedures consultation. Network and end user management. Infrastructure management. A managed service which provides “service in the cloud” for customers who want to completely outsource the management of their video conferencing solution. Network and end point monitoring, call scheduling and launching, and gateway and concierge services, which is provided to our customers 24/7 in 86 countries, and delivers 99% call reliability. EXCELLENCE IVCi is proud to be part of a select group of companies certified as Platinum-level resellers and Certified Service Providers by Polycom and TANDBERG. We have achieved the Cisco Advanced Unified Communications Specialization, and are a Cisco Authorized TelePresence Provider (ATP). Our recent awards and recognition include TANDBERG’s Authorized Service Provider of the Year, NSCA Excellence in Business Award, top ten rankings on Systems Contractor News magazine's top 50 integrators list, and being named to the VAR Business 500 for two consecutive years. For more information or to speak to a representative, contact us at info@ivci.com, or visit us on the Web at www.ivci.com. Video Conferencing Systems Recognized as a leading expert in video conferencing services and support. Video conferencing facilitates face-to-face collaboration among companies located in different cities or countries, and within any organization with more than one location. Because video conferencing can reduce business related travel, it is known as a ‘green’ technology that can be a valuable tool for corporations committed to reducing CO2 emissions. An award-winning provider of video conferencing solutions from major manufacturers including Polycom and Cisco/ TANDBERG, IVCi works closely with each client to design a customized video conferencing environment. By drawing on years of recognized industry leadership, IVCi will deliver a solution that meets all of our clients’ global video conferencing requirements. Telepresence Planning, Design, And Implementation Knowledge and experience to ensure a seamless telepresence experience every time. Telepresence systems use state-of-the-art technology to create highly realistic, virtual meetings. The experience is so immersive participants receive the benefits of face-to-face collaboration – even if the other parties are across the globe. To be effective, telepresence solutions must work seamlessly. IVCi is one of only a handful of integrators with the expertise to deploy Cisco, Polycom, and TANDBERG telepresence systems. This means we have the proper training, experience, and resources to help companies of all sizes prepare, plan, and design their telepresence environments to ensure a successful implementation. We help our clients get maximum return on their telepresence investment by working with them to understand their business objectives. Then we assess their existing network and physical environments, develop an implementation-ready design based on the organization’s requirements, work with internal IT staff throughout the implementation and testing of the solution, and provide thorough training. A 24/7 video network operations center (VNOC) and concierge-level support are available for all telepresence systems after they are deployed. IVCi takes care of every detail to ensure our clients receive an “in-person” meeting experience each time, without ever having to think about the technology. IVCi’s Managed Services customers experience improved conference reliability, reduced costs, a single point of accountability, and the unparalleled ability to scale solutions to meet the needs of their growing community of end users. These services allow our customers to focus on their core business while IVCi manages their collaboration technology. Audio Visual (AV) Solutions Designer and integrator of advanced audio visual solutions. The mission of IVCi's audio visual division is to improve the effectiveness of our customers' internal and external communications through the use of collaboration technologies. Our extensive expertise in room design ensures the successful integration of audio, video, and data presentation tools. Our in-house programming staff builds customized room control solutions that make these systems easy to manage and easy to use. IVCi has successfully designed and implemented AV solutions for numerous applications including meeting rooms, executive board rooms, auditoriums, worship centers, command centers and classrooms. Audio Visual Solutions For Telepresence The AV Division has the expertise to create custom telepresence rooms. When it comes to telepresence room design, many of our customers have special requirements. However, telepresence systems have traditionally been one-size-fits-all. IVCi created the custom telepresence solutions (CTS) department so that we can utilize our AV integration expertise to provide innovative, specially designed telepresence environments for our clients with unique needs. IVCi has created custom telepresence designs for many Fortune 500 companies, including virtual runways for clothing manufacturers, war rooms for government, and training rooms for corporations. IVCi will create the telepresence room that is right for your company by conducting a detailed needs assessment, designing custom solutions in conjunction with the manufacturer, building the solution, and providing ongoing service and support in conjunction with the manufacturer. Managed Conferencing Services Provider of the industry's most comprehensive managed conferencing service for video conferencing and telepresence systems. IVCi has developed a comprehensive suite of services that provide our customers with options to outsource all or part of their collaboration support requirements. These services include installation, maintenance and support, infrastructure management, project management, collaboration and network consulting services, an IP conferencing overlay network, call scheduling and launching, network management and monitoring, conferencesystem hosting, and outsourced staffing services. We also provide video infrastructure as a service for customers who want to completely outsource the management of their video conferencing solution. INDUSTRY CERTIFICATIONS Adtran | AMD | AMX | BiAmp Systems | BSS Audio | Certified Video Engineer Cisco | Cisco Advanced Unified Communications Specialization Cisco Authorized TelePresence Provider (ATP) | Crestron | Extron ICIA | InfoComm | Lutron | Microsoft | Madge NSCA Polycom Telepresence Certified Plus Partner | Synergetic Audio Concepts TANDBERG Certified Managed Service Provider for TANDBERG Total Service ©2010 IVCi, LLC