Lesson 2 • • • • Any questions? Where we were Corporate values Assignment NPD for MRIU 2011-2012 1 Example: Corporate Values of a Services Company Values that underpin how we achieve stable, profitable growth: – – – – – – – – To be unequaled at what we do To deliver results that are measurable To be stronger as a team than we are as individuals To maintain extraordinary levels of both quality and productivity To sustain our firm as a family, not just a place to work To preserve an open, non-political professional work environment To maintain the highest ethics To cultivate partnerships while maintaining our independence NPD for MRIU 2011-2012 2 Overview of corporate (core) values The core values of an organization are those values we hold which form the foundation on which we perform work and conduct ourselves. We have an entire universe of values, but some of them are so primary, so important to us that through out the changes in society, government, politics, and technology they are STILL the core values we will abide by. In an ever-changing world, core values are constant. Core values are not descriptions of the work we do or the strategies we employ to accomplish our mission. The values underlie our work, how interact with each other, and which strategies we employ to fulfill our mission. The core values are the basic elements of how we go about our work. They are the practices we use (or should be using) every day in everything we do. NPD for MRIU 2011-2012 3 Overview of corporate (core) values CORE VALUES: Govern personal relationships Guide business processes Clarify who we are Articulate what we stand for Help explain why we do business the way we do Guide us on how to teach Inform us on how to reward Guide us in making decisions Underpin the whole organization Require no external justification Essential tenets CORE VALUES ARE NOT: Operating practices , Business strategies , Cultural norms , Competencies , Changed in response to market/ administration changes , Used individually NPD for MRIU 2011-2012 4 Mission Statement We improve the quality of people's lives through the timely introduction of meaningful technological innovations. Philips company profile: Royal Philips Electronics of the Netherlands is a diversified Health and Well-being company, focused on improving people’s lives through timely innovations. As a world leader in healthcare, lifestyle and lighting, Philips integrates technologies and design into people-centric solutions, based on fundamental customer insights and the brand promise of “sense and simplicity”. NPD for MRIU 2011-2012 5 Vision Statement In a world where technology increasingly touches every aspect of our daily lives, we will be a leading solutions provider in the areas of healthcare, lifestyle and enabling technology, aspiring to become the most admired company in our industry as seen by our stakeholders. NPD for MRIU 2011-2012 6 Values – – – – Delight customers Deliver on commitments Develop people Depend on each other 7 Brand Promise Our brand promise is 'sense and simplicity'. It encapsulates our commitment to delivering products and solutions that are advanced, easy to use, and designed to meet the needs of all our users, wherever in the world they may be. 8 Strategy We will: – increase profitability through re-allocation of capital towards opportunities offering more consistent and higher returns – leverage the Philips brand and our core competencies in healthcare, lifestyle and technology to grow in selected categories and geographies – build partnerships with key customers and suppliers, both in the business-to-business and business-to-consumer areas – continue to invest in maintaining world-class innovation and leverage our strong intellectual property position – strengthen our leadership competencies – drive productivity through business transformation and operational excellence 9 Assignment Prepare for the next lesson: A description of the - Mission - Vision - Values Of 3 major Indian organisations: - Maruti or Tata - ITC - Mahindra NPD for MRIU 2011-2012 10 Assignment - Working in groups of 5-6 students Appoint a president who manages the process Appoint a spokesman Divide tasks Make a short paper in a ppt Next lesson 3 groups will be asked to present the outcome of their research. NPD for MRIU 2011-2012 11 End of lesson 2 • Homework for next lesson: • Assignment NPD for MRIU 2011-2012 12