Page 1 of 3 Mr. SHASHI . KUMAR . . Your Tata Indicom No. Account Number Your Tariff Plan Bill Number Bill Date Bill Period Credit Limit NO 715 OM PLAZA , 3RD MAIN MODI HOSPITAL ROAD MANALAKSHMIPURAM, WEST OF CHORD ROAD. BANGALORE KARNATAKA - 560086 080-64520077 208945098 City 299 plan 657040222 27/03/09 25/02/09 to 24/03/09 1,500.00 Acc No: 208945098 Last Payment/ (Mode) Previous Balance Rs. 461.00 Adjustments +/- Rs. 0.00 #Amount Due Before Due Date Current Charges + Rs. 0.00 Rs. 365.42 = *#Amount Due After Due Date Rs. 876.00 NA Due Date Pay Immediate * It includes Late payment fee **Your Base Tariff Details (Methodology for calculation of bill amount) Important Notice “As per the latest government service tax act effective 24th Feb the service tax charge on telecom billing has been reduced from a 12.36% to 10.3%. We would like to bring to your notice that your Tata Indicom bills for Feb & March’09 will have a prorated service tax charge” Total Monthly Rentals 349.00 Outgoing Charges Local Charges STD Charges FixedLines Rs. 0.50 / 1 min Rs. 2.40 / 1 min Mobiles Rs. 0.50 / 1 min Rs. 2.40 / 1 min FixedLines Rs. 0.50 / 1 min Rs. 2.40 / 1 min Mobiles Rs. 0.50 / 1 min Rs. 2.40 / 1 min To Tata Phones To Non-Tata Phones Outgoing ISD Call Charges Gulf & Africa/Australia/NZ/SAARC 12.00 / 1 min US&Canada 7.20 / 1 min UK 7.20 / 1 min SMS Charges Any other phones 0.50 per sms National 0.50 per sms TATA to TATA 0.50 per sms Internet Charges Rs. 0.40 / 1min **Rates differ for add-on pack.Rates are for maximum calling Jurisdiction. Your Nearest Bill Payment Locations 1. TVH FRanchisee-Sagar Associates,# 15, Dr. Modi Road shop No 5, Opp Bata Show Room,WOC Road,Bangalore 2. TTSL- Chq Drop box-TVS COCO,No75/A, ground floor, building no 754, 8th main 12th cross,Mahalakshmi lyt,Bangalore 3. TTSL- Chq Drop box-TTS KURUBARAHALLI,M.R.V inter V.H.B.C.S lytmain rd, kurubarahalli,Bangalore 4. Sri Manjunatha Medicals,No.- 113 G, Pipeline Road,Kurubarahalli JC Nagar,Bangalore 5. Bharat Medicals,No. 27/A, 6th Main, 13th Cross, Mahalaxmi Layout,Mahalaxmi layout,Bangalore Other Bill Payment Options: Instant Pay through Internet Pay Through ITZ Card Pay through Oxigen Outlets Auto Pay through Bank Account / Credit Card Payment Slip Please attach this slip with your cheque/DD Cheque/DD payable at TATA Teleservices Limited A/c No. 208945098 Account No. : 208945098 : 8064520077 Dated Cheque / DD No. Mode of Payment : Cash Credit Card I here by authorise TATA Teleservices Limited to charge Rs. Master VISA Bill Date : 27/03/09 Diners Card holder's name Due Date : Pay Immediate Bank Cheque / DD Bill Amount: Rs.876.00 Branch E-Payment against my card no. Expiry Date(mm/yy) m m y y Signature. Please register me for auto debit facility based on the above information.* Conditions apply.For detailed terms & conditions,log onto www.tataindicom.com TATA TELESERVICES LTD. Circle Address: Terrace, 30/1, Hosur Main Road, Koramangala, Bangalore - 560 095 Registered office Address: 10th Floor, Tower 1, Jewan Bharathi, 124 Connaught Circus, New Delhi 110001 Page 2 of 3 SHASHI . KUMAR . Your TATA Indicom No.: Account Number Your Tariff Plan Bill Number Bill Date Bill Period Credit Limit Details of Current Charges 080-64520077 208945098 City 299 plan 657040222 27/03/09 25/02/09 to 24/03/09 Rs. 1,500.00 Charges (Rs.) Totals (Rs.) 1. Usage Charges Number of Units Phone Calls Duration (hh:mm:ss) Local Calls To GSM Mobiles 40 00:27:52 20.00 Local Calls Tata to Tata To Fixed Lines 15 00:14:05 7.50 4 00:03:58 4.80 Total Usage Charges : STD Calls to Non Tata Indicom numbers To Fixed Lines 20.00 7.50 4.80 Rs. 32.30 2. Monthly Rentals KA -CLI Presentation - Wireless H2M Billing Plan Rental 50.00 299.00 Total Monthly Rentals : Rs. 349.00 3. Discounts and Other Charges Discounts 100% Discount on CLIP, CF, CW, VMS, 3WC -50.00 -50.00 Total Discount and Other Charges : 4. Service Tax revised @10% from 24/02/09 (Old rate 12%) Educational Cess @2% (On Service Tax) Secondary and Higher Educational Cess @1% (On Service Tax) Total Current Charges Rs. -50.00 ----------------------------- ------------------ SUB TOTAL : Rs. 331.30 ----------------------------- ------------------ : : : Rs. 33.13 0.66 0.33 Rs. 365.42 Account To Other Charges Account level Other Charges Account level NRC Late Payment Charges - Visit our Website at www.tataindicom.com 50.00 50.00 50.00 Email us at customercare.karnataka@tatatel.co.in Dial 121 toll free from your TATA Indicom phone or 9243000121 Public Grievance Mechanism: If you are not satisfied with the response of the Customer Service Centre,Please contact the Nodal Officer of your circle with your complaint, reference number and details of the complaint/greivance from Monday to Friday at nodalofficer.kar@tatatel.co.in or Fax to 080 66685000 and 66681000 or Call at 9243199970. Customer Information : (A) Migration to any other Tariff plan is absolutly free.(B) There will be no increase in tariff under any item for a period of six months from date of enrollment under your tariff plan. (C) We do not levy any charges for any additional service without your prior consent. (D) In case you disconnect our services, we will refund your security deposit, if any, within sixty days of closure of telephone connection.In case of delay, you will earn interest on the security deposit@10% p.a. (E) To Know about model calculation of financial implication of tariff plans,please visit our website at www.tataindicom.com.(F)Collection policy is updated on web and is available on demand @ TVH. (G)For making appeals to Appellate Authority please refer TRAI Regulation (3 of 2007)dated 4th May 2007 or contact Sanjeev Khera at (080) 66688888/66689999. (H) To avoid unwanted telemarketers calls, register your telephone number in NDNC Registry. Call 1909 or Send SMS "START DND" to 1909. For change in Billing address You can ask for change in billing address by calling our call centre at 121 or alternatively you can visit our nearestt TVH/Public Office with the latest address proof. This bill includes payments due for services provided by TATATeleservices Limited.It also includes payments for services/equipments provided by Wireless TATA Tele Info Services Limited and DriveIndia Enterprise Solutions Limited , recoverable by TATA Teleservices Limited on their behalf. STR: ST/TS/Bel-l/M-VI/I/98 (Assessee Code : 4273070988 ) Service Tax Reg No. AAACT2438AST007. Service Category: Telecommunication Services Page 3 of 3 SHASHI . KUMAR . Your Tata Indicom No.: Account Number Your Tariff Plan Bill Number Bill Date Bill Period Credit Limit 080-64520077 208945098 City 299 plan 657040222 27/03/09 25/02/09 to 24/03/09 Rs. 1,500.00 Details of Current Charges Your Itemised Bill Local Calls Date/Time Number (hh:mm:ss) Called 25/02/09 10:27:02 12:03:41 12:05:30 12:07:20 12:09:45 12:12:17 12:13:36 13:54:43 13:57:00 13:58:54 14:01:18 14:02:42 Destination Duration (hh:mm:ss) Call Units Charges (Rs.) 9902789680 9632407306 9916942115 9632862476 9945695482 9945643334 9902892172 9900579104 9886324943 9844196208 9019503419 9611020826 Bangalore-Airtel 00:00:26 Bangalore-Bharti Airtel 00:01:04 Vodafone-KA 00:00:27 Bangalore-Bharti Airtel 00:01:47 Bangalore-Airtel 00:00:23 Bangalore-Airtel 00:00:05 Bangalore-Airtel 00:00:32 Bangalore-Airtel 00:00:41 HUTCHBANGALORE 00:01:23 SPICE TELECOMBANGALORE 00:01:18 BANGALORE-Reliance Communi00:00:33 Bangalore-Airtel 00:00:45 1 2 1 2 1 1 1 1 2 2 1 1 0.50 1.00 0.50 1.00 0.50 0.50 0.50 0.50 1.00 1.00 0.50 0.50 09:58:22 15:35:29 09632862476 9900195373 Bangalore-Bharti Airtel Bangalore-Airtel 00:00:59 00:00:34 1 1 0.50 0.50 STD Calls Date/Time (hh:mm:ss) 03/03/09 Number Called Destination Duration (hh:mm:ss) Call Units Charges (Rs.) 26/02/09 Call Units Rs. 27.50 Charges (Rs.) SPICE TELECOMBANGALORE 00:00:29 Bangalore-Airtel 00:02:28 1 3 0.50 1.50 9448345028 9341248344 BSNLBANGALORE RIL - Karnataka 00:03:55 00:00:57 4 1 2.00 0.50 9972406323 9945112641 9945494760 Bangalore-Airtel Bangalore-Airtel Bangalore-Airtel 00:00:41 00:00:21 00:01:10 1 1 2 0.50 0.50 1.00 9743924849 9480066404 9844514087 BANGALORE-Spice Communicat00:01:14 BSNL - Karnataka 00:01:13 SPICE TELECOMBANGALORE 00:04:27 2 2 5 1.00 1.00 2.50 16:55:03 60607070 Bangalore 00:14:05 15 7.50 Date/Time (hh:mm:ss) Number Called Destination Duration (hh:mm:ss) Call Units Rs. 4.80 Charges (Rs.) 11:22:13 08236256860 Pandavpura 00:03:58 4 4.80 Date/Time (hh:mm:ss) Number Called Destination 16:04:39 16:07:02 9844514087 9900195373 Duration (hh:mm:ss) 27/02/09 13:04:46 13:27:18 05/03/09 11:22:20 11:23:33 15:50:17 06/03/09 14:23:17 14:25:28 15:06:38 10/03/09