ESMT UPDATE Special Issue: Leadership 04/2011 Organizational dynamics Research Decision Making Communication Business Recruitment Organizations Coach Development Management Teaching International Networks Leadership Opportunities Team Challenges Talents Goals Result-oriented Diversity Perspectives Konstantin Korotov, Associate taking to avoid possible negative develop- Professor and Director of the Center for ments. If the leader can’t inform people Leadership Development Research at ESMT, about outcomes of decisions on a course of answers three questions posed by ESMT action, specific projects, or employee fu- alumnus Nicolai Zaepernick, Business Devel- ture, they should provide information about opment Automotive & Industry at EOS. the process, e.g., when decisions are expect- INTERVIEW ed. Bigger goals need to be broken into a series of smaller achievable targets to maintain the self-efficacy of the followers and to provide the leader with opportunities to change the course of action without looking clueless, inconsistent, or desperate. How can diversity be fostered without having quotas and imposing rules? It is necessary to have a clear understanding of why diversity is important for a particular How can small and mid-size companies attract company. It may be a reflection of the young talents when they do not have obvious changing workforce or clientele or an oppor- (hierarchical) development possibilities? tunity to tap into a wider talent pool. In or- Small and mid-sized companies have more ganizations with many different types of opportunities to let people see the end results people, it is important to help diverse mem- of their work efforts. Combined with direct bers of the workforce understand what they contact to end customers, this can be a pow- have in common and then explore impor- erful motivator for young, talented people tant differences. For example, a global team who are increasingly looking for jobs that may need to take into account variations in they find meaningful. Smaller companies religious holiday schedules and adjust proj- may emphasize chances for entrepreneurial ect time lines and levels of engagement at behavior, non-routine assignments; respon- different times of the year. sibility and career progress can be related to For companies that aspire to increase the the acquisition of new skills, rotation diversity of its employees, recruitment prac- through a variety of organizational tasks tices and sources of new talent need to be and jobs, and exercising leadership in project reassessed. Setting quotas for the minimum management roles. What needs to be changed from a leadership percentage of candidates from diverse perspective in times of highly volatile mar- scouting beyond traditional talent pools. kets, especially when there are downturns? However, unless the company creates an When things do not work as expected due environment where people can develop a to unfavorable market conditions, people shared core while maintaining their indi- need to know about both the seriousness of vidual differences, the diversity recruitment the situation and the steps the leadership is efforts will not lead to sustainable results. groups may actually encourage talent 2011 at ESMT by Jörg Rocholl This ESMT Update is devoted to leadership. The importance of responsible and sustainable leadership is embedded in the school‘s mission to develop entrepreneurial leaders who think globally, act responsibly, and respect the individual. Leading ESMT has proven to be an exciting experience for me, as the school continues in its rapid development. 2011 has been no exception, and I would like to take a short look back at just a few of the highlights of the year. ESMT placed among the ten best business schools in Europe and 17th globally in this year‘s Financial Times Executive Education ranking. In the Aspen Institute‘s ranking Beyond Grey Pinstripes, a global rank of sustainability in MBA programs, ESMT was ranked 4th in Europe and 29th globally, underpinning the importance ESMT places on responsible business education. ESMT enrolled its largest Executive MBA class with 50 students joining the Class of 2011-2013. In general, the school‘s campuses in Berlin and Schloss Gracht were full – with executive education participants, MBA and EMBA students, and visitors to the many events hosted by ESMT. These included the ESMT Annual Forum, numerous Open Lectures with international academics and experts, MasterClasses with top CEOs, and the largest Alumni Network meeting to-date. ESMT faculty members have not only been teaching, researching, and publishing, but have also initiated many events, including the Sustainable Business Roundtable, the Startup Roundtable, and academic seminars on topics concerning finance, behavioral economics, and marketing. I look forward to working together as ESMT continues its journey forward in 2012. Best regards, Page 2 Special Issue: Leadership Identity Challenges of Women Leaders by Natalia Karelaia, Assistant Professor, INSEAD and Laura Guillén, Assistant Professor, ESMT Despite legislation and companies’ effort women leaders believe their gender and ing, higher work-related stress levels, and aimed at reducing gender inequality, the leader identities are, because the character- lower overall life satisfaction. Furthermore, number of women leaders in top manage- istics and behavior typically expected from the study hypothesized that, paradoxically, ment teams is slow to take off. For example, managers and women dramatically differ. In identity interference enhances women’s in Europe, women hold only about 12% of particular, gender stereotypes prescribe sense of duty to take on leadership roles. A companies’ board seats. Scholars have sug- more communal behavior to women, that is, sample of 722 female managers with vary- gested that to advance in modern organiza- being more “warm,” nurturing, caring, coop- ing managerial experience from diverse tional hierarchies, women have to deal with erative, selfless, and supportive. In contrast, industries and countries provided supporting “second generation” of gender bias – subtle men are often described as possessing and evidence for these hypotheses. The study obstacles rather than overt discrimination. requiring agentic characteristics such as also shows that women working in the orga- A joint research project between ESMT and assertiveness, confidence, direction, com- nizations with a higher proportion of men INSEAD faculty seeks to advance the under- petitiveness, and problem-solving. These experience more identity interference and standing of how the way women leaders male characteristics are strongly ascribed to believe that others do not hold women in perceive themselves contribute to the gen- successful leaders, thereby revealing a high regard. Moreover, the results showed der gap in leadership positions. The objec- think-leader-think-male stereotype and that women leaders’ personal regard for tives of this project were to reflect on what making gender stereotypes particularly their female identity buffers the detrimental leadership means to women in managerial pernicious for women leaders. We study effect of identity interference on life satis- positions and understand what variables whether women leaders perceive a clash faction. Our research suggests that in order are related to women’s motivation to take between the roles of woman and manager to retain female talent, organizations on and persist in leadership roles. (what is referred to as identity interfer- should pay attention to women’s self-per- The way individuals define themselves is ence), identify the situations where this ceptions as leaders, understand how current influenced by their personality traits and their clash is especially pronounced, and docu- organizational practices may harm collec- common identification with a collectivity or ment the consequences of identity interfer- tive self-esteem of women leaders, and social category. For example, one might ence for women. what new practices can be put in place in describe herself as a mother, friend, leader, The study hypothesized that identity inter- order to cultivate their collective self-esteem. political activist, European, and German. In ference is associated with lower “pleasure” laura.guillen@esmt.org this project, the focus is on how congruent that women associate with the act of lead- Take a dual step method Ulrike Helbig, ESMT Executive MBA Class of 2010-12 and Managing Director at the Deutsche Krebsgesellschaft, reflects on Natalia’s and Laura’s research and shares her experience regarding female leadership challenges. INTERVIEW What is your experience regard- cated, so for men, the message should be ing the “think-leader-think-male” stereo- conveyed in a “male style.” It is similar for type Laura and Natalia describe? women, as they, too, are mostly trained in I think it is still mostly true. There may have the more male way of communicating. been some single changes or strides made, What is your/your company’s position but to be perceived as strong leaders, women regarding the much-discussed quota for still have to stress more “male” attributes. But female executives? this, of course, still does not guarantee suc- Quality counts. Even if a quota were estab- cess. For this reason, it is quite a personal deci- lished for the Deutsche Krebsgesellschaft, sion to which degree women want to adopt a it already would be fulfilled, so there is no common “leadership language,” in order to actual need for it in my organization. maintain a certain position or to go further. Do you think “leadership” needs to be a What advice would you give women who part of you or can you “learn” it? are about to take on a leadership position? That is a difficult question. Maybe it comes I would advise them to take a dual step easier for some than for others. But it defi- method. Take the female approach to framing nitely can and should be learned. To be effi- processes/problems and finding possible so- cient in reaching goals, leadership is needed lutions, and then, in a second step, adjust how not only in top job positions, but also in “low- they want to achieve the defined goal based er” ones and even in many everyday situa- on the mostly male surrounding. The receiver tions. Awareness of different techniques and defines how messages need to be communi- continuous training helps very much. Special Issue: Leadership Page 3 Diversity needs trust by Zhike Lei, Assistant Professor, ESMT If you glance around your office, chances are The investigation starts with the premise more, in organizations with firmly estab- that not everyone is just like you. As demo- that age diversity in nursing teams is a dou- lished power structures such as hospitals, graphics change, diversity has become a key ble-edged sword: while teams of different the interpersonal risks of speaking up can element of the modern business landscape, age groups have broader perspectives, be particularly acute. Team leaders are often and managing a diverse workforce has be- better responses and stronger connections high-status senior nurses whose role and come an imperative for corporations. Accord- to diverse patient groups, age differences stature may be intimidating to younger ing to a joint study of Zhike Lei, ESMT, and also mean different training, thinking, com- members. Simone Kauffeld and Nale Lehmann-Willen- munication patterns, and technological The research project found that open appre- brock, Technische Universität Braunschweig, skills. These differences can intensify emo- ciation of age diversity can mitigate the one strategy to reap the benefits of team di- tional conflicts, increase work stress, and challenges imposed by diversity in the versity requires a work environment where impair both the nurses’ performance and healthcare context, and can improve the employees trust each other and have inter- well-being. They are further increased if nurses’ work attitudes and wellbeing. It is nalized the different backgrounds of their tasks look ambiguous and hierarchical sys- consistent with the literature on trust and colleagues to an extent that these no longer tems prevent asking for advice. Specifically, psychological safety to propose that appre- define them as special groups. expressing work-relevant thoughts, doubts, ciation of age diversity helps to open up and Based on a survey of 137 nurses in a large and feelings can be unexpectedly difficult share insights without fear of being disre- hospital in Germany, the research team has when they may oppose the views of a ma- spected. Only in an environment of trust do studied the psychological mechanisms guiding jority and/or superiors. In a diverse team people learn and focus on problem solving diverse nurse teams to excel and learn, with a where people usually have different opin- rather than on self-protection. particular focus on age diversity as one of the ions, it might feel natural to take the path of zhike.lei@esmt.org most pertinent concern in nursing practice. silence rather than face conflict. Further- Different team culture and leadership style required Oliver Bilal, Managing Director, Head of Sales at Pioneer Investments, a global investment management group, talks about his experience with age-diverse teams and asks for more research on how to re-integrate older-aged workers into the workplace. How can a team benefit from What are the challenges? A commitment to age diversity is inevitably Diversity by definition is based on differenc- connected to the issue of how to integrate es. As a result, very often the sum is more older co-workers in the workplace. Over the than the individual parts. Team members last decades, early retirement policies have with large deviations regarding their age fol- been popular in many developed countries low different approaches to corporate life. like Germany. These policies have led to a These differences are strongly driven by dif- workforce with a narrow age span from late ferent needs. For example, a young co-worker 20s to the mid-50s. One of the large groups will tend to work to build a career and family within the structurally unemployed is consti- while an older co-worker will tend to be more tuted by the mid- to end-50s who do not get having members of many different ages? driven by the goal of self-fulfillment. This of- back to a workplace once unemployed at that Every generation has its own characteristics. ten leads to conflicts and misunderstandings age. Given the grim outlook of an aging soci- Generally speaking, younger people tend to within teams with great age diversity which bring in new, more out-of-the box perspec- needs to be managed well within the team ety – the German “Statistische Bundesamt” forecasts that by 2050, every 2nd German tives, challenge the status quo, while seniors and also well-led by senior management. citizen will be 50 years old and beyond – we tend to make more comprehensive decisions How does Pioneer Investments support team as a society are forced to embrace the older thanks to their experience. Like any other building and team work within departments generation. This requires a different team cul- firm, we at Pioneer Investments try to antici- with many age-diverse employees? ture and leadership style which not only inte- pate change in our markets, clients, and com- One of our corporate values is to embrace di- grates older co-workers, but also makes the petitors so that we can adopt and front-run versity and openness to change. We believe best use of their distinctive skillset. We are new developments. Therefore, both “out-of- that diversity in culture, gender, and age yet short of instruments and techniques from the-box, challenging the status quo” think- makes the difference as does a strong focus research in the field of an aging workplace ing as well as more universal decision making on team culture. Hence we are focused on which takes into account much greater age to consider all stakeholders, our clients, and building teams that feature large diversity, diversity. Prof. Pöppel from the LMU Munich our society must be well-balanced in our also regarding age. is one of the few brain scientists who has teams. A team which features a distinctive From your perspective, on which area or chal- done research and applied models with re- age span will be better equipped to succeed. lenge should researchers focus in the future? gard to the so-called “Generation Plus.” INTERVIEW Special Issue: Leadership Page 4 ESMT’s Center for Leadership Development Research Established in 2008, the ESMT Center for aimed at helping current and aspiring lead- Topics of the past years included “Tricky Leadership Development Research (CLDR) is ers realize their potential for the benefit of Coaching: Dealing with Difficult Cases in a platform for collaboration between aca- organizations and societies. Leadership Coaching” (2009) and “The demics, educators, executive coaches, and The CLDR regularly presents its research and Courage to Coach: When the Coach is on the practitioners in the field of leadership devel- findings at international conferences, in- Line” (2010). In 2011, the ESMT Coaching opment. The center’s research activities aim cluding the annual conference of the Acad- Colloquium takes place December 16-17 to enhance the understanding of leadership emy of Management and the International and focuses on “Sex, Money, Happiness, and development in modern organizations, e.g., Leadership Association. Once a year the cen- Death: Reflections in Leadership Coaching” how companies support their employees in ter organizes the ESMT Coaching Colloqui- (see below). On February 8-10, 2012, the making transitions to leader roles, how peo- um. This advanced professional develop- ESMT center and the Harvard Medical School ple embrace or create opportunities for ment and research event for top global learning to lead, and how leadership in or- leadership coaches, academics, and HR pro- Affiliate Institute of Coaching will organize the 4th International Coaching Research ganizations evolves. Members of the CLDR fessionals Forum on “Defining Moments in Coaching: also engage in research and practice of ex- stretching and expanding current under- Shaping a Future” in Hong Kong. ecutive coaching as a professional service standing of coaching practice and research. konstantin.korotov@esmt.org offers an environment for The people behind the center Andreas Bernhardt Laura Guillén Konstantin Korotov Program Director and Assistant Professor of Orga- Director of the Center for Executive Coach, ESMT nizational Behavior and Lead- Leadership Development Customized Solutions ership Development, ESMT Research and Associate Professor, ESMT Manfred F. R. Kets de Vries Elizabeth Florent-Treacy Distinguished Affiliate Profes- Zhike Lei Research Project Manager, sor, ESMT and The Raoul de Assistant Professor in INSEAD Global Leadership Vitry d’Avaucourt Chaired Clin- Leadership, ESMT Centre (IGLC) ical Professor of Leadership Development, INSEAD Bülent Gögdün Svetlana Khapova Ulf Schäfer Program Director and Associate Professor of Program Director, ESMT Executive Coach, ESMT Career Studies, VU University Customized Solutions Customized Solutions Amsterdam, and Visiting Professor, ESMT *** Introducing Matthew Bothner ESMT Coaching Colloquium 2011 Matthew Bothner joined ESMT as full profes- practicing leadership coaches, Human Re- sor and Deutsche Telekom Chair in Leader- sources and Learning and Development pro- ship and HR Development in March 2011. fessionals, and management consultants to Before coming to ESMT, the US native was a enhance their knowledge, skills, and net- visiting associate professor of sociology and works through intensive collaboration and a fellow at the Center for the Study of Econ- peer-consultation on challenging or unusual omy and Society at Cornell University. His cases in the practice of leadership coaching. current research addresses the measure- Participation in the colloquium is based on ment and consequences of social status in submission of competitive papers and case several empirical settings, including venture studies in which experienced coaches and capital, professional sports, and higher ed- HR professionals discuss coaching situa- ucation. In addition, he has developed com- “Sex, Money, Happiness, and Death: Reflec- tions and share their ways of handling putational models both to better under- tions in Leadership Coaching” is the topic of those. In 2011, the emphasis is on cases stand factors affecting the evolution of this year’s ESMT Coaching Colloquium tak- that demonstrate self-reflection on difficult cumulative advantage and to clarify the ing place December 16-17, 2011, at ESMT and perhaps taboo topics as experienced optimal strategies for leading tournaments Campus in Berlin. The event is jointly orga- and perceived by the coach. The topic for for peer recognition among scientists. nized by ESMT and the Kets de Vries Institute. the 2012 ESMT Coaching Colloquium is al- matthew.bothner@esmt.org It serves as an opportunity for academics, ready set: “Different!” coaching@esmt.org Special Issue: Leadership Page 5 Leadership Development: Beyond the Quick Fix by Manfred F. R. Kets de Vries, INSEAD and ESMT, and Konstantin Korotov, ESMT Retaining talent is like pushing a wheelbar- hope that the program will get them out of For the leaders of today, action clearly takes row full of frogs; if not taken care of, they the rut and push them to reinvent them- precedence over reflection; to think deeply can jump out at any time. Members of selves. Other applicants are looking for about your own leadership style and its con- senior management must make an effort to profit with purpose; they want to leave nection to the success of the organization bring out the best in people, create high some kind of legacy. Sometimes the reason within the context of our personal satisfac- performance teams and high-performance for participating may be much simpler: a tion and happiness is regarded as an unaf- organizations. How to go about this, how- quest for specific skills such as emotional fordable luxury. However, if the setting is ever, is another matter because leadership intelligence, visioning ability, team-building right, a leadership development program development is not a quick fix. Although capacity or a change in leadership style. All with time for reflection can have a transfor- many people, including those entering lead- in all, executives are seeking a transforma- mational effect on the executive concerned. ership development programs, are impa- tional learning experience. It may become part and parcel of the overall tient for results to materialize, we should We define transformational leadership de- change executives want to make for them- understand that people need time to evolve. velopment programs as learning experienc- selves in order to function at their best. Educating leaders is a process and leader- es that use specific methodologies to create In responding to these needs, we go to great ship development a serious business. In- a transitional, intermediate space for expe- lengths to create a space where executives vesting in educational opportunities is what riencing inner and outer worlds that enable will be encouraged to engage in reflection, differentiates great businesses from the executives to “play” fantasy games. These exploration, and experimentation. As a result simply mediocre. transitional phenomena belong to the realm of such personal change efforts, we expect In running executive education programs, of illusion, which is at the basis of the initia- them to become more effective in leading we have discovered that a fairly common tion of experience (Winnicott, 1951). As others, in leading organizational change agenda is the participants’ desire to make a such they are powerful activities that create efforts, and in creating high-performance real change in their professional and per- tipping points (Kets de Vries & Korotov, teams and organizations. We also hope sonal lives. Many executives enter the pro- 2007). The pedagogy used must conform to their subjective well-being or happiness will gram with the aim of taking a significant the expectations of executives. The aim is to improve, and that they may attain a better next step on their career trajectory; others increase self-awareness, to overcome per- work-life balance. have come to the realization that they have sonal blockages, and to acquire a more konstantin.korotov@esmt.org been functioning on “automatic pilot” and sophisticated repertoire of behaviors. Research with Impact BOOKS and Konstantin Korotov, Edward Elgar, 2011 Laboratoriya identichnosti [Identity Laboratory] by Konstantin Korotov in Harvard Tricky coaching: The coaching kaleidoscope: Insights from Difficult cases in the inside by Manfred F. R. Kets de Vries, leadership coaching Laura Guillén, Konstantin Korotov, and Elizabeth Identity-based leader development by Her- by Konstantin Korotov, Florent-Treacy, Palgrave, 2010 minia Ibarra, Scott A. Snook, and Laura Guillén Manfred F. R. Kets de Vries, Andreas Bernhardt, and Elizabeth FlorentTreacy, Palgrave, 2011 A result of the first ESMT Coaching Colloquium in 2009, this book takes an objective look Coach and couch: The psychology of making better leaders by Manfred F. R. Kets de Vries, Konstantin Korotov, and Elizabeth Florent- Psychodynamic issues in organizational Korotov, Svetlana N. Khapova, Michael B. includes reflections on why people become Arthur in Organizational Dynamics, 2011 trickiness. Even more powerful are the open and honest stories of coaches themselves. Harvard Business Press, 2010 ARTICLES / BOOK CHAPTERS the coach’s point of view. The rich collection overview of common situations that lead to practice, ed. Nitin Nohria and Rakesh Khurana, WORKING PAPERS Career entrepreneurship by Konstantin advice on how to write up case notes; and an in the Handbook of leadership theory and Treacy, Palgrave, 2007 at the realities of executive coaching from coaches (and why some people should not); Business Review Russia, 2010 Transformational leadership development programs: Creating long-term sustainable change by Manfred F. R. Kets de Vries and Konstantin Korotov in The handbook for leadership by Manfred F. R. Kets de Vries, Konstantin Korotov, and Elizabeth FlorentTreacy, 2011 Emotional intelligence and leadership effectiveness: The mediating influence of collaborative behaviors by Laura Guillén and Elizabeth Florent-Treacy, 2011 teaching leadership: Knowing, doing, and Is leadership a part of me? Identity central- Leadership development: International being, ed. Scott A. Snook, Nitin Nohria, ity, self-role alignment, and the motivation library of critical writings on business and Rakesh Khurana, Sage, 2011 to lead by Laura Guillén and Konstantin management by Manfred F. R. Kets de Vries Korotov, 2011 Page 6 Special Issue: Leadership Overview of ESMT leadership development programs Executive Transition Program (in English) beyond the obvious, conscious, and rational Leading through Crises (in English) This modular 3 x 10-day program is designed side of human functioning, adding the oppor- This program focuses on the components for executives moving from a functional role tunity to discover and learn about productive involved in actively managing high-profile in an organization to broader leadership as opposed to non-productive motivations crises in complex organizations. Participants responsibilities. The ETP is an intensive, that individuals subconsciously follow in or- will learn to prioritize activities and better transformational experience that helps man- ganizations. communicate during different stages of a agers make the critical leap to being a leader. Next run 2012–2013: Module I September 17–28, Next run in English 2012: March 6–9 crisis. The program also focuses on strategies Next run in German 2012: Module I March 5–9, to transfer lessons from crises to organiza- Module II February 18–March 1, Module II June 13–15 tional change. Module III June 10–21 Young Leaders Program (in English) Next run in 2012: November 12–14 General Management Seminar (in German) NEW: Führung für jüngere Führungskräftee Developing Leaders (in English) Aimed at executives who are about to or (in German) HR and organizational development profes- have just taken on a senior role, this pro- Young leaders face many challenges and sionals will explore the foundations, key suc- gram is an essential building block in the expectations, and it takes time to fully mas- cess factors, and methods necessary to build careers of such executives. It offers thor- ter them. The program – also offered in Ger- and sustain excellent leaders. The program ough insights into all general management man from 2012 on – gives an introduction assess processes and systems against best- topics such as strategy, corporate gover- into the reality of leading, leadership styles, practice examples and the latest thinking. nance, finance, and innovation. constructive behavior, and the pitfalls young Next run in 2012: September 25–28 Next run 2012: Module I September 2–8, Module II October 7–13, Module III November 11–17 leaders should avoid. NEW: Update Personalentwicklung Next run in English 2012: Module I March 13–16, (in German) Management Update (in German) Module II April 25–27 Contents of the program are determined to a By providing the latest updates about corpo- large extent by participating HR develop- rate management and leadership, this pro- Next run in German 2012: October 8–12 NEW: Leading with Psychological Intelligence gram gives new impulses to experienced (in English) demographic change, talent, diversity, and leaders. Management Update also covers This program responds to an increasing de- retention management, change processes, current topics like the financial crisis and as- mand by executives looking to enhance their and management of competencies. pects of corporate governance and their im- leadership efficacy through better connec- Next run in 2012: February 22–24 plication on a company’s management. tions with subordinates, peers, and superiors. Die Führungskraft als Coach (in German) Next run 2012: Module I March 19–22, Next run in 2012: November 21–23 This program for senior executives focuses Module II June 18–21 Change Management (in German) on coaching of employees or teams as part of Leading People and Teams (in English) Leading change is a tough challenge. The aim the leadership function within companies Führung von Mitarbeitern (in German) of this seminar is to equip executives with with flat hierarchies and decentralized deci- These programs are a “leadership laboratory” tools and concepts to design successful change sion-making structures. in which participants explore the “why” and processes together with their employees. Next run: March 26–28, 2012 “how” of behavior in organizations. They go Next run in 2012: May 7–10 ment professionals and cover topics such as How to make the most of your leadership program by Konstantin Korotov 1. Make sure the program fits with your 4. Minimize the interference with your time 8. Take note of your key ideas and thoughts level of experience and your current and fu- and energy in the program. Let people know at the end of the program. Share these, as ture professional needs. If you are not sure, in advance that you are away and your avail- well as feedback about the program, with set up a conversation with the program direc- ability is limited. your boss and your HR contact. tor and/or your HR contact. 5. Meet as many new people as possible 9. If your course has a follow-up element 2. Free up valuable time for interaction with during the course. Use it as an opportunity to (for example, telephone coaching), make sure your fellow participants by completing pre- learn from their leadership experience, and that it is in your calendar and use it. program assignments, such as readings, in- contribute to their learning by sharing yours. 10. Stay in touch! Your fellow participants struments, or a 360-degree feedback, before 6. Make full use of faculty and coaches in- and faculty are eager to learn about your the start of the program. volved in the course, as they are there for you! progress and to continue helping you in your 3. Solicit input from your boss before the 7. Use coffeebreaks, lunches, or evening ac- leadership growth. program. Speak about your expectations as tivities as course time and opportunities to well as hers or his. interact with the faculty and participants. Special Issue: Leadership Page 7 “The conductor and the orchestra serve as a powerful metaphor” Ulf Schäfer, Program Director at ESMT Customized Solutions, talks about aspects of leadership within the world of orchestras – especially in the case studies Orpheus Chamber Orchestra (2010: Bülent Gögdün, Ulf Schäfer), Barenboim: Adaptive leadership (2010: Ulf Schäfer, Konstantin Korotov), and Authorizing Leadership: The critical orchestra (2011: Shlomo Ben-Hur, Ulf Schäfer). How does that work? The unusual, experimental setup allows us This requires that members of the orchestra to study social processes. Although young, substitute the missing leader. The selection the conductors are the authority figures in of the program, the interpretation of a score the workshop’s setup. But the seniority of of music, the coordination of rehearsals – the musicians as well as the workshop char- these are all results of a discourse of all mu- acters lead to the phenomenon that the sicians. We have identified three main ele- young conductors need to quickly establish ments within the group: Ideology, Culture, their own authority by showing competence and Structure. In comparison to corporate in music making and in handling people. life we need to be aware that Orpheus is a Otherwise, the musicians start to undermine chamber music piece and they are rarely their authority. When we analyze this situa- the world of orchestras? Why music? ever performed with more than 40 musi- tion, we understand that followers want to I guess because I like music. The conductor cians. We see the value of this case study in be led but simultaneously challenge their and the orchestra serve as a powerful meta- the absence of a formal leader. That helps leaders and that leaders must proactively phor. There are parallels between our stereo- us to better reflect the notion of leadership. authorize themselves and that they need to type of the almighty conductor and our idea Looking at the Critical Orchestra we find a respond appropriately to attempts to un- of a business leader – the one who has a highly experienced orchestra consisting of dermine their authority. vision of what results should look like, the musicians from Berlin Philharmonic or If you want to know more about the parallels one who motivates, empowers, and controls Leipzig Gewandhaus who were led by rather of conductors and business leaders, you can the people with a move of his hand. inexperienced conductors. What’s the aim read the entire interview with Ulf Schäfer at Orpheus is an orchestra without a conductor. of such a project? http://www.esmt.org/info/interview INTERVIEW Aspects of leadership within Case studies on leadership you should know Thank you, but no, thank you why people don’t want to be leaders by Ulf Schäfer Do you really think we are so stupid? A let- 1. Fear of responsibility / Decision making by Konstantin Korotov, Ulf Schäfer, and 2. Work-life balance / Other priorities in life Urs Müller 3. Fear of having to deal with people issues Taking charge: Jürgen Klinsmann and the 4. Fear of being constantly under watch German national soccer team 2004-2006 5. Fear of losing identity as an expert (2008) and Taking charge: Jürgen Klinsmann 6. Fear of failure at Bayern 2008-2009 (2009) 7. Fear of having to explore new frontiers 8. Fear of corporate politics 9. Inability to support strategy of company ter to the CEO of Deutsche Telekom (2009) by Christoph Burger and Ulf Schäfer United Airlines 173 and 232 (2008) by Jan Hagen 10. Having to lead former colleagues ESMT Annual Forum with the International Leadership Association Leading Across Generations: Workforce Challenges and Opportunities June 13–15, 2012 · Berlin, Germany Short-listed ESMT MBA places in top 5 in Europe in global sustainability ranking Page 8 MasterClass with Henning Schulte-Noelle At the last MasterClass of the year on Decem- ESMT placed 4th in Eu- ber 6, ESMT MBA students welcomed Henning rope and 29th worldwide Schulte-Noelle, one of the school’s founding in the Aspen Insti- leaders and member of the supervisory tute’s ranking of sus- boards of Allianz, E.ON, and ThyssenKrupp. tainable MBA programs He shared his experience in governance with Beyond Grey Pinstripes. the students, especially the functions, tasks, ESMT was especially strong in the areas of and responsibilities of a supervisory board. business impact and student exposure. Be- Head of Development: becky.gilbert@esmt.org yond Grey Pinstripes is a biennial ranking *** that serves as an industry benchmark for environmentally and socially responsible New book: Counter Strategies business education. E.ON Chair in Corporate In the recently published book nology-based companies on global B2B-mar- Responsibility: cb@esmt.org Counter Strategies in Global kets. Olaf Plötner draws a new blueprint for Markets, ESMT Dean of Execu- global B2B-companies and the mindsets of tive Education Olaf Plötner those thriving in developed and developing explores the situation of tech- markets. olaf.ploetner@esmt.org *** Leveraging Corporate Responsibility ESMT Dean of International Relations and E.ON Chair in *** recently The international management develop- ESMT Alumni Network Annual Meeting and Fellowship published Leveraging Corpo- ment network EFMD has commended the For the eighth consecutive time and with rate The ESMT case study “Partnership in design, de- record attendance, ESMT held its Alumni Net- Stakeholder Route to Maximizing Business velopment and delivery of the Certified Client work Annual Meeting on October 22. A spe- and Social Value. He and his co-authors Advisor Program.” The case study, written cial premiere this year was the introduction Sankar Sen and Daniel Korschun identify the by ESMT faculty member Jan U. Hagen and of sessions featuring alumni as experts and psychological levers behind stakeholder the Deutsche Bank, received the award in speakers. Another highlight was the official expectations and responses to CR activities. the professional development category. founding of the Alumni Network Fellowship, They systematically explain how and when Now in their fifth year, the EFMD Excellence which will support an MBA candidate from CR activities fulfill their promise of “doing in Practice Awards recognize outstanding the non-profit area and was made possible well by doing good” for people, planet, and partnerships in learning and development. thanks to donations from ESMT alumni and profit. cb@esmt.org jan.hagen@esmt.org staff. becky.gilbert@esmt.org Corporate CB Responsibility Bhattacharya Responsibility: EFMD commends ESMT case study *** *** *** Farhad Dilmaghani, Director of Corporate Jörg Rocholl appointed to Finance Ministry’s economic advisory board “Call to Action” to support more women at board level Communications, Marketing and Govern- German Minister of Finance Dr. Wolfgang CB Bhattacharya joined representatives from mental Relations at ESMT has been ap- Schäuble has named ESMT President Jörg leading European business schools at the pointed State Secretary in the Berlin Senate Rocholl to the economic advisory board of invitation of EU Justice Commissioner Viviane in the area of Labor, Integration, and Women the Federal Ministry of Finance. The advisory Reding to complement her initiative to as of January 1, 2012. At ESMT since 2009, board was established more than 60 years obtain more gender balance in European Farhad Dilmaghani has been a great support ago to provide qualified advice with a scien- boardrooms. The result is the launch of a to the development and the growing suc- tific foundation. The board compiles a wide “Call to Action” to shatter the glass ceilings cess of the school. press@esmt.org variety of appraisals for the Ministry of which impede senior women executives from Finance. press@esmt.org acceding to corporate boardroom seats All the best to Farhad Dilmaghani throughout Europe. cb@esmt.org Editorial team: Farhad Dilmaghani, Director Corporate Communications, Marketing, and Governmental Relations (V.i.S.d.P.), Martha Ihlbrock, Media and Corporate Communications Officer, Christiane Herzog, Marketing Manager Founders and benefactors of ESMT Original (Find from our FTP) Recreated PMS ESMT. The business school founded by business.