The Pied Piper of the Car Industry Nissan’s pursuit of the Electric Vehicle market is an example of a global company placing a major bet on sustainability megatrends. The strategy is still at an early stage, but with the auto industry being disrupted ahead of other sectors, there is plenty to learn for most management teams. Nissan Case Study Interviewee Andy Palmer Executive Vice President and Head of Electric Vehicles 1 | Nissan Case Study 2011 Our key takeaways from Nissan’s strategy are: • The consideration of sustainability megatrends in the board room particularly population growth and climate change - were instrumental in changing Nissan’s strategy. • Stretch targets, particularly wanting to bring the perceived electric “end game” into the medium term, allowed Nissan to see solutions where others saw insurmountable problems. • In the context of rising fuel prices, the introduction of Total Cost of Ownership provided Nissan with the financial confidence to back a strategy that was very different from its competitors. • Pioneering sustainable technologies has had a positive effect on the sales of Nissan’s other vehicles, giving customers a reason to visit Nissan’s showrooms. • Electric Vehicles (EVs) are changing the way Nissan does business, leading it to collaborate with new partners and explore lease-based arrangements with its customers. When announced in 2008, Nissan’s EV programme was lauded by environmentalists and derided by the auto industry in equal measure. Nearly three years on, and it has precipitated a seismic shift towards EVs in the auto industry, with all the other automakers now following suit. But will Nissan’s heavy EV investment programme deliver the environmental benefits and market share that it hopes for? It is too early to tell, but it is undeniably exciting. The origins of the strategy Nissan’s EV commitment began with the executive management team considering issues that are typically associated with environmentalists – the growing global population, rising prosperity, limited resources and climate change. Andy Palmer, Executive Vice President and on the company’s Executive Committee, says to understand Nissan’s EV journey you need to start with its corporate vision of “sustainable mobility for all” – an internal contradiction in the minds of many. Nissan considers it socially equitable to close the gap in vehicle ownership between the US and China – standing at 77% and 5%, respectively – which necessarily triggers a major expansion of the global auto market. In order for this belief to be compatible with its vision of sustainability, Nissan knew its strategy needed to be built on radical rather than incremental change. Not only was the price of fuel rising, but it regarded climate change as a real and growing problem. Nissan Case Study 2011 | 2 Green Strategy Case Study We already have an emissions problem with 700 million cars, what problems are you going to have with 2 billion?” Carlos Ghosn, CEO, Nissan Nissan saw EVs, with their ability to run on nonhydrocarbon energy and being zero emissions, as the ultimate end game. And it set about to find a business case to invest in EVs in the short term. Nissan’s analysis demonstrated that an EV would be cheaper to the customer with the following assumptions: Building the business case 2. The vehicle weight was significantly reduced. A number of factors were helping to build a business case for EVs. The price of oil had risen to $80 a barrel, a point where the US consumer was starting to factor fuel costs into vehicle purchasing decisions, and European governments were implementing vehicle emissions reduction programmes. Nissan also saw a significant reputational benefit; a chance to associate its brand with a particular technology. Volkswagen was associated with diesel leadership, Toyota with hybrids, and Honda with petrol engines. For Nissan, it was an opportunity to associate the brand with leadership in EV technology, and leverage its EV heritage. 1. The price of oil was $80 a barrel or higher. 3. Customers have an option to lease or purchase the battery. 4. Production costs were based on production volumes of 500,000 batteries per annum. 5. Governments provide subsidies of £5k or equivalent. Believing these to be reasonable assumptions, Nissan was the first major automaker to commit to mass production of EVs in 2008, with a $4bn investment programme together with alliance partner, Renault. Total Cost of Ownership Despite its belief that EVs fitted with its vision, Nissan needed to know that it could provide a solution to the customer at a price that was commercially viable. The auto industry had not traditionally used Total Cost of Ownership (TCO) to determine its vehicle investment programmes, but with the efficiency advantage of EVs combined with rising fuel prices, Nissan looked at the running costs as well. It wanted to find a way of making an EV cheaper than a diesel VW Golf on a per mile basis. The 1947 Nissan Tama, a full electric vehicle CEO Carlos Ghosn next to a Nissan Leaf 3 | Nissan Case Study 2011 The most daring gamble in the auto world Nissan’s announcement surprised the automobile press and other automakers, who saw major obstacles in the form of a lack of charging infrastructure, the high battery costs and the range issues. In 2009, an Economist magazine article entitled “Mr Ghosn bets the company”, said “within the industry, the adjective most often used to describe Mr Ghosn’s plan to make the Renault-Nissan alliance the first big manufacturer of zero-emission vehicles is “bold”- in other words, somewhere between very risky and certifiably mad .”2 In February 2010, the late auto journalist Jerry Flint wrote “the most daring gamble in the automobile world is Nissan’s electric car, the Leaf.”3 But it may not be as risky as it looks To Nissan, the risk of not developing the most efficient technology in an era of rising oil prices and lower emissions was high. This different way of thinking perhaps comes down to whether a board factors projections for population growth, oil scarcity and climate change into core strategy or not. Nissan tells us that its strategy of investing in the mass production of affordable lithium-ion batteries, with production capacity of 500,000 units per annum by 2014, significantly reduces the strategic risks. It believes that demand for lithium-ion batteries will grow for the next 20 years even without the adoption of EVs, as hybrids and fuel cell technologies will both rely on batteries for storing energy. With Nissan’s Leaf and the massmarket version of the Mitsubishi i-MiEV, UK price of diesel/litre (Jan 07 - Oct 11) Source: www.whatgas.com Nissan estimates that battery cell prices of ¥40,000–¥60,000/kW4 are achievable due to its production volumes. Battery production accounts for a major part of Nissan’s EV programme investment, offering it exposure to a variety of different technologies. How sustainable are EVs? The case is pretty clear cut. Electric cars are regarded as around five times more efficient than fossil-fuelled cars, according to analysis by Professor David MacKay5, while life cycle analysis by Ricardo has shown that a typical EV will emit around 25% less CO2 than a standard gasoline on a cradle-to-grave basis6. Nissan’s own research shows a significant variation by country depending on the carbon intensity of the local grid, but on a global basis EVs contribute 41% of the CO2 emissions of an equivalent petrol engine - see the chart below. How central are EVs to core strategy? Nissan launched its 6-year plan to 2016, known internally as “Power 88”, with the following comments from Ghosn: “As we accelerate our growth, we will bring more innovation and excitement to our products and services, as well as cleaner, more affordable cars for everyone around the world.”6 The word “clean” is embedded in an aggressive growth strategy that is designed to inspire designers, employees and shareholders alike. The aim is to increase Nissan’s global market share to 8% by 2016, up from 5.8% in 2010 and 4.6% in 1999. EV CO2 emissions vs petrol equivalent Source: Nissan management Nissan Case Study 2011 | 4 Green Strategy Case Study Zero emission leadership is one of the six pillars of Power 88. In the shareholder Annual Report for 2010, Nissan states that it is taking a leadership role in every aspect of EVs. It states that the intention of the Renault-Nissan alliance is to put 1.5 million EVs on roads worldwide by 2016. An integrated sustainability programme Whilst pioneering the EV may turn out to be the single biggest step in making the auto industry more sustainable, Nissan should also be evaluated on its broader sustainability strategy. Research shows that 23% of standard vehicle emissions are generated in production – 46% for EVs – emphasising the importance of internal resource efficiency matching a product efficiency programme.8 Nissan launched its “Green Programme 2016” on the 21st October 2011, with five objectives for 2016. The first is EV leadership, with the other four summarised as follows: • Improved vehicle efficiency by 35% from 2005 levels, average across all vehicles. • Reduced CO2 emissions – for corporate activities by 20% from 2005 levels (27% for manufacturing sites). • Improved resource efficiency – 25% of vehicle materials to be recycled. Nissan claims to be the first car company to set a recycling target. • Enhanced environmental management – adopting TCO, and practising reduction and substitution with the supply chain. How impressive are these targets? Being absolute targets, how impressive they turn out to be will depend on the level of business growth that Nissan achieves. The 2005 baseline testifies that Nissan has been monitoring sustainability for a while. Nissan tells us that it reduced its worldwide carbon emissions per vehicle produced by 18% between 2005 and 2010; which is probably ahead of its peers. And Nissan generates 7% of its UK production energy needs from onsite renewable energy. Broadly speaking, these are compatible with a sustainability leadership position. Delivering a new business model for Nissan Nissan’s commitment to EVs is causing it to innovate with its business model. It is forming new partnerships, collaborating and changing its customer proposition. If the EV market does take off, then it is the evolved business model that will create the biggest barriers to entry. These include: How Nissan sets its sustainability targets Nissan have a clearly defined approach to target-setting, which they describe through traditional Japanese concepts. Nissan recognises the importance of having an element of the unknown in how targets will be met, a feature of many of the best target setting strategies. Nissan describes it as “stretch but not break”, which combines bottom up and top down thinking. The stretch element is seldom more than 50% of the target. The bottom up targets are referred to as “Monozukuri”, or “the art of making things” in Japanese – Nissan ask its managers what they think they can achieve, and look at what is demanded by regulations. Monozukuri is generally conservative. They then look to “Kotozukuri” for stretch. Kotozukuri means “the art of storytelling” in Japanese, and broadly speaking accounts for the more ambitious 30-40% of its targets. Management looks at what their experience suggests is achievable, factoring in changes in technologies that may not have been identified by factory workers, and they look at how the targets fit with the story being told by Nissan. 2 Mr Ghosn bets the company. The Economist, October 17th, 2009. http://www.economist.com/node/14678942 3 Why Nissan’s Electric Car Will Flop. Jerry Flint. Forbes. February 29th, 2010. http://www.forbes.com/2010/02/19/flint-nissan-leaf-business-autos-electric.html 4 UBS Investment Research – Q-Series. October 2010 5 Sustainable Energy, without the hot air. Professor David MacKay. UIT Cambridge, 2008. http://www.inference.phy.cam.ac.uk/withouthotair/c20/page_127.shtml 6 Ricardo report for The LowCVP. June 2011. www.lowcvp.org.uk/assets/pressreleases/LowCVP_Lifecycle_Study_June2011.pdf 7 Nissan 2010 Annual Report, Message from the CEO. http://www.nissan-global.com/EN/DOCUMENT/PDF/AR/2011/AR2011_E_All.pdf 8 Ricardo report for The LowCVP. June 2011. www.lowcvp.org.uk/assets/pressreleases/LowCVP_Lifecycle_Study_June2011.pdf 5 | Nissan Case Study 2011 Nissan tells us that it reduced its worldwide carbon emissions per vehicle produced by 18% between 2005 and 2010; which is probably ahead of its peers. • Creating partnerships with organisations that Nissan didn’t previously regard as natural allies. It currently has 140 memorandums of understanding (MOU) with governments, utilities and telecom companies. • Looking at different ways of supplying customers. In some markets, including France, the Renault-Nissan alliance is leasing the battery and selling the car to reduce the upfront purchase cost. • EVs have broadened Nissan’s manufacturing capabilities. Not only has it entered the battery market on a major scale, but it is also building fast chargers in a car factory – the first time that Nissan has manufactured anything that does not have wheels on it. • It is starting to explore supplying stored energy to households. It is working with GE on smart technology that allows customers to download electricity at cheap night rates to their car battery, in order to run their household in the day. A Nissan Leaf can power the average household for two days. worth $1bn. The winning NV200 vehicle is a basic commercial van in other markets, and won because it was the cheapest vehicle to run on a TCO basis. Nissan included an option to convert the cars to become fully electric, further reducing the running costs. Andy Palmer is clear that Nissan’s electric knowledge was critical to winning this contract. 3. EVs have already been positive for the Nissan brand. Measuring the brand contribution of a sustainability strategy is always difficult, but Nissan attributes some of the improvements that it is seeing to its EV strategy. According to a number of recent articles, some customers are attracted to Nissan’s showroom by the Leaf, and end up buying a less adventurous car. 4. The Nissan Leaf is the biggest selling EV in history. As of the end of October 2011, Nissan had sold over 15,600 Nissan Leafs, outselling any other EVs throughout time. The Nissan NV200 When can we judge Nissan’s EV strategy? It is too early to judge whether Nissan has ignited an EV market that it will then dominate, and therefore too early to judge its success as a sustainability strategy. But the following points can be made at this stage: 1. All of the major automakers now have an EV programme. The next 12 months will see the arrival of EVs from Renault, GM, Ford, Toyota, BMW and Mercedes, in what some are calling an “EV Spring”9. This may have the effect of “normalising” EV technology in the minds of consumers, which could be a pivotal moment in market adoption. 2. EV played a major role in Nissan winning the New York taxi contract. In May 2011, Nissan won an exclusive 10-year contract to supply New York taxis from 2013, estimated to be 9 EV Spring Coming Soon. Chris Vander Doelen. Windsor Star. October 18th, 2011. http://www.windsorstar.com/cars/Spring+coming+soon/5562839/story.html Nissan Case Study 2011 | 6 Green Strategy Case Study Global sales of the Toyota Prius The sales of the Toyota Prius took several years to take off. Source: Green Car Congress The Prius may indicate the growth profile Sales of the Nissan Leaf to date, represent less than 0.5% of Nissan’s 2010 global vehicle sales, and there is going to need to be a big pick up in EV sales for the Renault-Nissan alliance to hit their target of 1.5m sales by the end of 2016. Nissan may be reassured by the slow sales start for the Toyota Prius, the pioneer of Hybrids, which sold 921,000 in its first 10 years, but less than 2% of these sales were in the first two years. Nissan has a significantly faster global roll-out for the Leaf than Toyota had for the Prius. Nissan is not out of the woods yet. If the price of diesel increases from the current £1.39 to £1.70 over the next year, which could happen with a return to global economic growth, it will be in a good position. But let’s not rule out a Eurozone crisis having the opposite effect. 7 | Nissan Case Study 2011 Dynamic Charging - the long term game changer? There are battery-charging technologies that are currently in their infancy that could transform the case for an EV over a combustion engine. Most importantly, they could overcome range anxiety, whilst creating a financial dynamic that would be difficult to compete against. “Dynamic Charging” allows EVs to recharge their batteries wirelessly while in motion. A number of companies are developing solutions that will allow vehicles to recharge from wireless points embedded in the road, and pay using their mobile phone. It means the battery size, and cost, can be reduced by over 75%. Halo IPT is one of the companies that is developing a technology that is already proven in the medical arena. It has estimated that 15% coverage of the UK road network is all that is needed for EVs to be able to reduce battery sizes by 75%, with dramatic impacts for TCO calculations. The chairman of Halo IPT, John Miles, will be speaking at Green Strategy 2011 on 16th November. Conclusion Prior to the arrival of Carlos Ghosn in 1999, Nissan was not associated with innovation. The first period of his tenure was about returning Nissan to financial health, and the second is focused on introducing innovation and leadership in a way that has not previously been associated with Nissan. Its EV programme is at the heart of this change. Nissan describes its EV investment as: “Not betting the house, but would be pretty painful if it doesn’t work”. What we can say with certainty is that it is one of the bravest and most inspiring sustainability strategies we have seen, and it has the potential to see Nissan emerge as one of the business stories of the next decade. Will EVs make Nissan the Apple of the car industry? Ghosn has said of EVs: “This is the future, and everything else is going to look obsolete, like sending messages with pigeons”10. That future is yet to be a reality, but the next two years will tell us whether EVs will play a substantial role in decarbonising the auto industry. If Nissan can retain its EV dominance until then, it could become the biggest global car marker. The 50 Most Innovative Companies. Fast Company. March 2011. http://www.fastcompany.com/magazine/123/the-worlds-most-innovative-companies.html 10 Nissan Case Study 2011 | 8