LearnInMotion.com Pay-for-Performance and Financial Incentives Ellie Rideout, Nikki Reilly, Dylan Roth ● Offer continuing education-type business courses ● Employees include Jennifer and Pierre, a web designer, a content manager, and ~7 more employees ● Venture capitalist firm that funded LIM outlined their employee incentive plan ○ 10% of stock reserved for employee incentives Running Case Running Case 1. Employees get stock options at a price 15% less than the venture capital firm paid for those shares when LIM was funded 4. Must exercise stock options within 90 days of leaving the company 2. Vesting schedule of 36 months (⅓ shares vesting after 12 months, ⅓ after each of the following two full 12-month periods of employment. 3. Not eligible for stock options if employee leaves during first 12 months 5. Number of stock options determined by Jennifer and Pierre based on what they think the employee brings to the company Running Case Running Case ● Employee first receives letter of the offer with minimal details Additional incentive plan for the two salespeople ● Base salary (one paid $50,000; one paid $35,000) ● After 90-day introductory period, receives 5 page document describing the plan that the employee, Jennifer and Pierre all sign ● In addition salespeople receive 20% of any sales (advertising, course listing fees) Question 1 Question 1 Is LearnInMotion’s current compensation program motivating their staff? Or is it hindering employee performance? ● Incentive plan (stock option) is complex and not effectively motivating employee performance ● Base Salary and 20% commision is also not driving performance for sales ● Could be hindering salespeople’s performance as they can always fall back on base salary and may not be focusing on customer service Question 2 Question 2 Should LearnInMotion use a mix of individual, team, and organizational incentives? If so, recommend specific incentives that the company should use and discuss why you recommend each. ● Individual incentives are a way to motivate employees by giving them the opportunity to earn additional income ● Team/group incentives are similar to individual incentives except a group/team of individuals receives incentives ● Organizational incentives plans are rewards based on performance of the entire organization Question 2 Question 2 ● Individual incentives might show preferential treatment among small number of employees Organization-Wide Incentives ● Profit Sharing ● Gain Sharing ✓Employee stock ownership plan ● Small amount of employees means there aren’t many team/group situations or projects ● Organization-wide incentives are the best option for the company currently and as it grows ● best applies to LIM’s changing business and range of employees ● continue to apply as the company grows Question 3 Do you think changing the compensation strategy will positively affect this firm? If so, how specifically? Question 3 Change or Keep the Stock Option Plan? Pro’s ● Stock option is unclear and confusing for employees ● Stock options are unfairly determined by Jennifer and Pierre ● Current stock option plan does not have immediate vesting ● If value of the stock drops, employees suffer Question 3 Question 3 Cons Keep Employee Stock Ownership Plan ● Stock option plan best applies to LIM’s business and range of employees (ex. gainsharing not effective in changing industry) ● Changing the plan is difficult as it was set out by venture capitalist firm ● Long-term plan entices employees to stay with LIM and reap the benefits LIM should focus on better communicating the stock-option plan and determine an unbiased amount of stock options for each employee. Question 3 Conclusion Change salespeople incentive plan ● Salespeople are used to having a base salary, changing that could worry employees ● Current compensation plan is not effectively motivating employees ● Get rid of 20% commission on all sales as it is not an effective incentive ○ Apply commission only for premium products ○ bonuses for positive customer service feedback ● Salespeople still benefit from stock-option plan Questions? ● Organizational focus (easy to apply to a range of employees) ● Keep stock option plan, but better communicate to effectively motivate employees ● Employee recognition, compliment and motivate