Employee Assistance Program (EAP)
EAP benefits are available to your entire family. Coverage includes work-life programs, self-help workshops, counseling sessions, and much more.
Flexible Spending Accounts (FSAs)
You can participate in the Health Care and/or Dependent
Care FSA and pay for your eligible expenses with pretax dollars. The annual amount you elect to contribute to the
FSA is deducted from your pay in equal installments each pay period—before taxes are deducted—and put into an account. When you incur eligible expenses, you submit a claim for reimbursement from your account.
Premiums for all of these health and welfare benefits for employees are paid in full by
Zappos.com:
• Medical
• Dental
•
•
Vision
Basic Life and AD&D
• Short- and Long-Term Disability
• Employee Assistance Program
Zappos.com will also pay 50% of your eligible dependent cost for medical, dental, and vision coverage.
At Zappos.com, our mission is to provide our customers with the best service possible…
…and we believe that our employees deserve the best benefits possible.
This communication highlights some of the Zappos.com, Inc., benefit plans.
Zappos.com, Inc., reserves the right to change any benefit plan without notice.
This document is not a guarantee of employment or benefits.
©2007 Communication Partners, Inc. (www.commpart.com)
at
P O W E R E D b y S E R V I C E
™
Who We Are…
“We are a service company that happens to sell shoes.
And handbags. And eventually anything and everything.”
And, our mission is to provide our customers with the best service possible. We appreciate our customers—and our employees. We believe that our company culture is our biggest asset. If we build and grow a culture that makes all of us feel good about what we do, then our customers will be happy, and our business will continue to thrive.
Our success is built around these 10 core values:
 Deliver WOW through service
 Embrace and drive change
 Create fun and a little weirdness
 Be adventurous, creative, and open-minded
 Pursue growth and learning
 Build open and honest relationships with communication
 Build a positive team and family spirit
 Do more with less
 Be passionate and determined
 Be humble
Just as we make every effort to give our customers the best service possible by living up to these core values, we make every effort to provide our employees with the most comprehensive and quality benefits possible. Read on for a sampling of our amazing benefits package.
Try These on for
Size…
Zappos.com offers eligible employees a variety of health and welfare benefits:
• Medical
• Dental
• Vision
•
Life and Accidental
Death & Dismemberment
(AD&D)
• Short-Term Disability
(STD)
• Long-Term Disability
•
(LTD)
401(k)
• Employee Assistance
•
Program (EAP)
Flexible Spending
Accounts (FSAs)
— Health Care FSA
— Dependent Care FSA
A Step Ahead of the
Competition…
As a valued employee of
Zappos.com, you’ll also enjoy:
• Relaxed dress code
• Relaxed environment
• Game room
• Car pool program
• On site Life Coach
• Employee discount on all products sold on Zappos.com
• Employee discount program with several partners
• Free lunch, vending machine items, drinks, and ice cream
• Paid vacation days
• Paid sick days
• Paid holidays
What’s in Store for You at Zappos.com…
Medical
You can choose from two quality medical options:
• CIGNA Open Access Plus Plan–Standard
• CIGNA Open Access Plus Plan–Buy-Up
Both options provide you with referral-free access to health care providers, a 24-hour health information line, wellness programs, and prescription drug coverage.
Dental
The Delta Dental PPO is our dental plan. This plan gives you the freedom to visit any licensed dental provider each time you need care. Diagnostic and preventive services are covered at 100%, up to the plan allowance. Also, there’s an orthodontia benefit for both children and adults.
Vision
Our vision benefits are offered through Vision Service Plan
(VSP). Exams and materials are covered at 100%, up to the plan allowance, after a $10 (exam) and $25 (material, if necessary) copay when you receive services or supplies from a VSP network provider.
Life and AD&D
As a Zappos.com employee, you automatically receive both basic life and AD&D coverage in an amount equal to your annual earnings, up to plan maximum. You may also purchase supplemental coverage for yourself, and dependent coverage for your spouse and children.
Disability
Disability benefits replace a portion of your income if you are disabled and can’t work. The STD benefit, which ranges from 60% to 100% of your weekly salary (up to $2,309 per week), depends on your length of service with Zappos.com.
LTD benefits of 60% of monthly earnings (up to $10,000/ month) begin on the 91st day of disability.
401(k)
If you meet eligibility requirements, you can contribute from 1% to 50% of your annual compensation (up to the
IRS maximum) to the 401(k) plan on a pretax basis. Fidelity is our plan’s trustee.
P O W E R E D b y S E R V I C E
Many Colors, Styles, and Sizes to Fit Your Needs
At Zappos.com, we strive to WOW our customers by practicing our core values every day. As an employee, you are essential to our success. That is why, in addition to your paycheck, Zappos.com proudly provides you with a boot full of benefi ts designed to WOW you.
Zappos.com offers you and your eligible family members the following health and welfare benefi ts:
■ Medical (2 options)
■ Dental
■ Vision
■ Basic and Supplemental Life and
Accidental Death & Dismemberment (AD&D)
■ Short-Term Disability (STD)
■ Long-Term Disability (LTD)
■ 401(k)
■ Employee Assistance Program (EAP)
■ Flexible Spending Accounts (FSAs)
— Health Care FSA
— Dependent Care FSA P O W E R E D b y S E R V I C E
™
Free Gift with Service
Medical, dental, vision, basic life and
AD&D, STD, LTD, and EAP premiums for employees are paid in full by Zappos.com.
Additional Discounts with Service
Zappos.com will pay 50% of your eligible dependent cost for medical, dental, and vision coverage.
A Step Ahead of the Competition…
As a valued employee of Zappos.com, you also enjoy:
■ Relaxed dress code
■ Relaxed environment
■ Car pool program
■ Employee discount on all products sold on Zappos.com
■ Employee discount program with several partners
■ Free lunch, vending machine items, drinks, and ice cream
■ Paid vacation days
■ Paid sick days
■ Paid holidays
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If the Shoe Fits…
You are eligible to participate in the Zappos.com benefits program if you are a full-time regular employee working a minimum of 30 hours per week. Your benefits begin on the first of the month following 30 days of full-time regular employment.
You may also enroll the following dependents for coverage:
■ Your spouse or domestic partner
■ Your or your domestic partner’s unmarried children to age 19 (or to age 24 if full-time students)
■ Your dependent children of any age who are incapable of selfsupport because of mental or physical disability.
Shop for Your Benefits
Shopping for your benefits is as easy as shopping for a new pair of shoes on Zappos.com. Simply review your benefit options, consider the family members you want to cover, and complete and return an enrollment form to Human Resources during the open enrollment period or within 30 days of your eligibility date.
If you experience a qualified family status change during the year, contact Human Resources to make changes to your coverage within 30 days of the event constituting a qualified family status change.
Qualified family status changes include the following:
■ Marriage or divorce
■ Birth, adoption, or custody change of an eligible dependent
■ Beginning or ending of your spouse’s employment
■ Beginning of your or your spouse’s unpaid leave of absence
■ Your or your spouse’s change in employment from part-time to fulltime or full-time to part-time.
If you do not contact Human Resources within 30 days following your qualified status change, you will not be permitted to modify your coverage until the next open enrollment period.
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