Getting to know
Pendean House
Pendean House is a spacious carefully modernised
Victorian country house. It offers nursing, residential,
respite, convalescence and palliative care.
A comfortable home with every modern convenience
Pendean House is an elegant and comfortable home, which
was built in the 1890s and retains many charming architectural
features, like oak panelling and decorated fireplaces.
At Pendean House, we take great care to focus
on the person. It’s important for our residents to
feel at home, so we create a friendly environment
with an individually appropriate balance of care
and independence.
Our care
At Pendean House our team of registered nurses
and well-trained care assistants are available around
the clock to ensure our residents’ comfort and wellbeing. Each person has a unique care plan as well as a
named carer and named nurse.
Valuing the individual
Each of our residents has an important life story
which we want to learn and understand. By spending
time listening to residents along with their family
and friends, we create and capture each person’s
experiences in My Day, My Life, My Story – this helps
us tailor our care to the needs of each person. We
want family and friends to get involved in our residents’
daily lives and they’ll always receive a warm welcome
when visiting.
The home
At Pendean House all our tastefully furnished
bedrooms are ensuite with 24-hour call systems,
television points, thermostatic radiators and smoke
detectors. Residents are encouraged to bring along
some favourite ornaments, photos or pieces of
furniture to make their room feel more homely.
Expert care
Wherever there are very particular care needs,
you have the reassurance of a careful balance of
independence and security along with the very
best expert care. Our person-centred approach
emphasises respect, dignity and quality of life.
Respite/short stay
Regular time off is essential for carers – and for
their loved ones – so we offer respite stays of
anything from a few days to several weeks. This
helps carers to recharge their batteries, knowing
that their loved ones are getting excellent care
around the clock. It’s ideal when carers have
been unwell or are planning a holiday, or as a trial
before a person moves permanently into a home.
Living actively as part of
the wider community
Activities at Pendean House
At Bupa we know that popular activities and
stimulating interactions are a vital part of good
nursing care. It can also be good for friends and
family to spend time with residents. Having something
interesting going on every day is very important for a
resident’s general well being, as it helps to keep their
minds active and improves their appetite.
Friends and family
Whilst we provide round-the-clock care, friends and
family remain a very important part of life. So we
encourage their involvement with all aspects of life at
Pendean House, including activities and community
events. There’s plenty of space for spending time
together, and we ensure that you have the privacy
you need.
Delicious menus
Enjoying food is an important part of life. Our chefs
create well crafted menus made with the freshest
ingredients, and each day’s menu is posted in large,
clear type on display boards in the dining rooms.
Personalised dietary care
Soon after a resident arrives at Pendean House, we
discuss their personal preferences and dietary needs
with them. We cater for a wide range of dietary issues,
including food intolerances, cholesterol reduction,
and difficulty with chewing or swallowing.
Dining companionship
Residents can choose to dine in their room, or to
join others in the spacious dining room. Friends and
relatives are always welcome.
Out-of-hours snacks
We offer a Night Bite menu between 6.30pm and
6.30am for residents who like a snack outside of
normal kitchen hours. This includes fruit, sandwiches,
cereals, yoghurts and hot or cold drinks.
What the home offers
Home checklist
34 rooms Additional extras
On-site parking
Daily cleaning
• Therapies not in
care plan
Additional therapies
(at further cost)
• TV Licence (for
residents under 75)
Types of care
• Nursing
• Residential
• Palliative
• Respite
• Convalescence
• Hairdressing
• Telephone bills
• Personal toiletries
• Newspapers and
magazines
Bupa peace of mind
Superb care for everyone
We have care homes across the UK, which are all
run by experienced managers and their teams.
Our aim is for every resident to continue their
daily lives with privacy and dignity within
a safe, caring environment.
The highest standards of care
We are regulated by the care regulator, the
Care Quality Commission (CQC). This helps us
to identify what we’re doing well and where we
can make improvements. We are committed to
providing excellent care and constantly strive to
exceed the expectations of the CQC.
Financing care
You don’t need to have our health insurance to
benefit from our care. Every resident is different,
so our fees vary, but our prices cover single
private rooms with 24-hour care, all meals and
laundry. There are additional charges for some
services; our home manager can give you more
details. How much you need to contribute will
depend on the type of care needed and the
amount of capital available.
For further information and help,
visit bupa.co.uk/care-homes
If you’d like to see the latest copy of the
inspection report for Pendean House, please
either ask the home manager, visit the Bupa
Care Homes website or visit the CQC website.
Pendean House
Off Oaklands Lane
West Lavington
Midhurst
West Sussex
GU29 0ES For more information about Pendean House
or to arrange an appointment with the home
manager:
Call 01730 812896
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