Library Partnerships for First Year College Students May 5, 2011 Library Partnerships for First Year College Students Presented by— Dr. Mary Howrey, Library Director Professor Esther Rachelson, LAS Professor http://www.mir.devry.edu South Florida Metro Learning Objectives of the Conference Session To introduce partnerships as a leadership concept To discuss FYE college student learning styles and relevant library programs To provide a partnership planning matrix for your library To identify key resources for FYE current awareness What do you think of when you think of a partnership? List ideas here… How do you define ―student success‖? List ideas here… Partnership Defined… An informal or formal relationship or network An exchange relationship The benefits gained to all partners Synergy Joint problem solving Resource-driven Collaboration Library Outreach to Key Student Stakeholders The Partnering Process Partnering is the cooperative behaviors and commitment to mutual goals and effective outcomes perceived and reported by the members of a partnership or collaborative network. “Partnering involves two or more individuals working toward a desired outcome. Effective partnering is characterized by a collaborative mode of working together, resulting in win-win situations” (Sujansky, 1991, p. 3). Partnership Activities Examples Community outreach programs Information literacy projects Grant collaboration Shared bibliography creation Joint programming Joint program advertising Promotion of local businesses & arts Shared catalogs (such as OCLC WorldCat) Partnering is Leadership!! Partnering is Leadership Vision for the future Example and courage Direction Ethical behavior Sense-giving Challenging Courage to take risks Creating value for all stakeholders Customers Employees Shareholders Board of Directors Stakeholders The Three Columns of Leadership Source: Segil, L., et al. (2003). Partnering: The new face of leadership. N.Y.: Amacom. p. 181 First Year College Students: A Target Market‖ for the Library Millennial generation (Ages 18 to 29, Born after 1980) “Look at Me” generation Digital natives Generation NeXt Characterized by— Multiple learning styles and modes of expression Self-sufficiency Social networking Multi-tasking Ease and instant response Sense of entitlement Millennial Generation Personality The American teens and twenty+ year olds making their way into adulthood have a generational personality as reported by the Pew Research Center. Millennials, also known as the ―net generation,‖ are described as-Confident Self-expressive Liberal Upbeat Open to change Technologically savvy 75% of Millennials have created a profile on a social networking site More tolerant of diversity—racial, sexual orientation, ethnic groups, age Life goals– ―Fortune and fame‖ (Pew Research Center, 2010) What are the 21st century skills employers expect of college graduates? Results from a 2010 Critical Skills Survey conducted by the American Management Association (AMA) highlight that executives require a workforce fully equipped with skills beyond the basics of reading, writing and arithmetic in order to grow their businesses. (2,115 executives surveyed) The four Cs—(1) critical thinking, (2) communication, (3) collaboration and (4) creativity and innovation—are needed by employers in the future. (American Management Association, 2010) First Year of College – Academic Success and Student Retention More than half of all students who withdraw from colleges and universities do so in the first year Students report that the transition from high school to college is “haphazard and confusing” (Source: Cuseo, 2010) A window of opportunity exists to promote student learning with “front loaded” resources—entry level services and programs to ensure success First Year Experience Programs Fostering success in the freshman year is the most significant intervention that an institution can make in the name of student persistence. Programs need to be proactive and intrusive. Academic advising and learning assistance are critical services for student success and retention through graduation. DeVry offers Student Success Coaches for academic advisement and The Learning Center (TLC) for tutoring by peer tutors and faculty tutors. The DeVry University South Florida Freshmen Experience Features… New student orientation embedded in COLL148 Critical Thinking Class The Library presents information literacy instruction during Week #2 of the 8-week required course Welcome Week Clubs Library Reading Circles Program ENGL112 and135 research skills DeVry Stresses Information Literacy for First Year Students First year students in the required Critical Thinking Class (COLL148), ENG112 and ENG135 have a number of research assignments that require students to utilize library resources, to evaluate information, and synthesize the information in addressing a practical problem and identifying solutions. The Library plays a prominent role in these 8-week courses. Library Instruction in Required COLL148 for First Year Students Students research an assigned topic In the library databases-Money management that includes credit rates, credit reports, and credit card interest Future career and paths to promotion in the field Why Wikipedia isn’t the best source for scholarly research Library Instruction in Introductory LAS Classes EBSCOHost magazine databases are introduced with these skills built-How to select the database How to use Advanced Search and Boolean operators How to narrow search results How to save an article How to cite an article in APA format Library Instruction and Critical Thinking in LAS Classes eBooks are introduced to FYE students so they have remote access to an electronic library of nearly 100,000 ebooks. The Online DeVry Voyager catalog with nearly 400,000 items in 26 campus libraries allows students to “Request an Item” or view one’s library account to renew an item / Ask-A-Librarian. Research reports from CQ Researcher and Facts.com are introduced to illustrate that both the pros and cons of an issue are covered in these comprehensive databases. Other Components of COLL148 FYE Seminar Experience Academic Deans/Advisement The Learning Center/Tutoring Services Smart Thinking Online Tutoring Student Activities Student Central/Success Coaching Student Finance/Financial Literacy Career Services Internal DeVry Partnerships Student Central Success Coaches provide academic advisement and referrals The Learning Center (TLC) provides tutoring services and resources Student Activities (clubs such as Toastmasters, International Students, Certification, Project Management) Faculty, Academic Deans, Leadership Team and staff IT Department (database access, Help Desk, telephones/fax, Voyager catalog, eCollege, MyScribe for e-textbooks) Reading Circles Programming Student engagement Essay contest Book discussion Video viewing Students, faculty & staff Outside speakers External Partnerships SEFLIN SEFLIN Library Card Program TBLC delivery National Network of Libraries of Medicine/NLM Docline Miramar Public Library and Friends Group (Broward County Library System) DeVry University Library Services Ask-a- Librarian and Voyager Catalog http://library.devry.edu Lyrasis/OCLC WorldCat Local Quick Start Library Associations Book, Database, and AV Producer Vendors Amazon.com, Lynda.com, EBSCO, Lexis Nexis, etc. FYE Partnership Building Process Assess needs—FYE Whitepaper issued February 2011 by DeVry FYE Taskforce Identify opportunities— Success Library collection development Expand information literacy instruction New programs outreach (e.g., nursing, justice administration, LAS natural sciences) Create a list of internal and external partners Implement and establish collaborative vision, mission, goals and objectives / Stay focused on top priorities Evaluate program outcomes Celebrate and recognize successes Expand the partnership for sustainability and impact DeVry TEACH Guiding Values T EAMWORK & COMMUNICATION Focus on Team over individual success Express new ideas & challenge the status quo Recognize when issues arise, we work the issue – not the person Communicate with candor & openness E MPLOYEE FOCUS Treat every colleague with respect Ensure that the Right people are in the Right roles Enable colleagues to achieve their full potential Maintain a culture that supports and thrives on Diversity A CCOUNTABILITY & BEHAVIOR = OWNERSHIP Hold ourselves Accountable for student outcomes & for achieving results with Integrity, Ethics & Sound Judgments Own the results, even if we do not control every aspect of the process Act like a small business owner; Speak up, and drive results Focus on how we can get the job done – not on why we cannot C ONTINUOUS IMPROVEMENT Embrace Reality Make decisions based on data, not opinion Foster Change and Agility Take appropriate Risks Strive for Quality in everything that we do H ELP OUR STUDENTS ACHIEVE THEIR GOALS Students’ Success is our Top Priority Focus on Student Outcomes: Learning, Satisfaction, Retention and Career goals Provide Outstanding Service; Treat Students as we would want to be treated Summary--Tips & Techniques for Creating Strong Partnerships Build from existing relationships Make sure the library is in the right place at the right time Join existing coalitions and networks Target community groups/leaders and initiate specific outreach strategies Conduct focus groups to stay aware of community needs and opportunities Focus on a specific project, program or issue Make sure there are benefits for all parties Put the right people in the right position **Utilize effective communication strategies** Source: Planning for Success Cookbook. Illinois Web Junction. 12/30/08 Selected References American Management Association. (2010). AMA 2010 critical skills survey. Retrieved 3/13/2011-http://www.amanet.org/training/articles/ExecutivesSay-the-21st-Century-Needs-More-SkilledWorkers.aspx Cuseo, J. (2010, June 3.) Preparing the Underprepared: Strategies for Promoting NewStudent Success. Higher Ed Hero Conference. Segil, L., Goldsmith, M., and Belasco, J. (2003). Partnering: The New Face of Leadership. N.Y.: Amacom. Sujansky, J. G. (1991). The power of partnering: vision, commitment, and action. San Diego, CA: Pfeiffer & Company. Handouts for First Year Experience & Library Partnerships Library Partnership Development Planning Matrix Partnership Proposal Review Questions Library Partnerships to Help First Year Students Succeed References FYE National Resource Center National Resource Center for the First-Year Experience and Students in Transition (University of South Carolina) Website— http://www.sc.edu/fye Peer-reviewed journal + Monographs— Journal of the First Year Experience and Students in Transition FLA Conference 2011 Contact Information for DeVry Dr. Mary Howrey, Ed.D. mhowrey@devry.edu Work Phone: 954-499-9851 DeVry University Library website http://www.mir.devry.edu/academics_library.html Professor Esther Sapell Rachelson, Ed.S. erachelson@devry.edu Work Phone: 954-499-9862 Questions & Answers Partnerships? First Year Experience? Information Literacy & Library Instruction? Others? The FYE Planning Process Begins… May 5, 2011