Skilled Nursing & Rehabilitation Centers News for Residents, Families, and Friends of Rae-Ann Geneva Summer/Fall 2015 Rae-Ann Geneva Named “America’s Best” by U.S. News Two Years in a Row! F or the second consecutive year, Rae-Ann Geneva has been named to the prestigious “America’s Best Nursing Homes” list by U.S. News & World Report. Rae-Ann Suburban in Westlake also received this highly regarded distinction for the sixth year in a row. U.S. News bases its evaluation on data from Nursing Home Compare, a consumer website run by the Centers for Medicare and Medicaid Services. Facilities earn an overall rating of one to five stars, as well as up to five stars in each of three underlying categories: Health inspections, nurse staffing, and quality of care. Both Rae-Ann facilities earned a five-star overall score in the latest CMS MarJo Webster, NHA Joins Rae-Ann Geneva as Assistant Administrator R ae-Ann Geneva is pleased to welcome new Assistant Administrator, MarJo Webster. MarJo has a BA in Psychology from Liberty University and began her career in Early Childhood as a preschool teacher. She then worked for a local mental health agency as a children’s behavioral specialist. MarJo then turned her focus to long-term care, serving as the social service director for a number of nursing homes within Ashtabula County. MarJo began her internship as an Administrator in Training at Rae-Ann Geneva in August. She received her Nursing Home Administrator’s license in October and was offered the position as Assistant Administrator at Rae-Ann Geneva. MarJo resides in Conneaut with her daughter, Paige, and is awaiting the return of her son, Tyler, from Alaska after completing four years in the United States Air Force. evaluation, placing them in the top ranks of the nation’s 15,000+ nursing homes. Only 10% nursing homes in Ohio earned the five-star designation. Rae-Ann Geneva ranks in the 96th percentile for best survey history in the state of Ohio out of 943 nursing homes. “We are extremely proud that U.S. News continues to recognize the exceptional quality of care our staff delivers to our residents every day,” stated John Griffiths, owner. “This honor is a tribute to the dedication of our entire team.” INSIDE THIS ISSUE •Point of Care Kiosks Enhance Patient Care •Rae-Ann Launches New Website •Rae-Ann Earns Grants to Implement Ohio’s Music and Memory Program Meet Activities Director Pat Faflik P at Faflik, Rae-Ann Geneva’s Director of Activities, loves her job and working with residents and families. “I try to make each day special by providing interesting and meaningful activities to improve our residents’ quality of life,” she says. Pat has lived in Madison for more than 30 years. She and her husband, Dan, love to travel throughout Ohio and spend time with Dan’s sons Jason and Patrick, who like to drive their four-wheelers on Pat’s and Dan’s 17-acre property. Pat enjoys working as a team with activities assistants Debbie Wallace and Juanita Mountjoy to provide activities that maximize each person’s capabilities. “I truly enjoy coming to work every day,” she states. “I feel I am making as much of a difference in residents’ lives as they have made in mine.” “Point of Care” Kiosks Enhance Patient Care and Recordkeeping I n 2014, Rae-Ann implemented innovative “Point of Care” kiosks for electronic medical records in all facilities. Staff members enter information at kiosks through the day to track and document each resident’s care and activities of daily living. Kiosk records are then connected with the patient’s electronic medical records. The kiosks have helped streamline and improve the delivery of care, the management of medications, and the health care decision process. Teams are able to work more collaboratively and electronic forms promote more legible and complete documentation and information-sharing. New Truck Takes Rae-Ann’s Message on the Road T here’s a shiny new Rae-Ann truck traveling the roadways of Northeast Ohio. Our new vehicle is used to deliver supplies and other materials between facilities and it also serves to promote Rae-Ann in the communities we serve. We’re especially proud of the new design, which was created by Maggie Griffiths, a professional graphic designer and daughter of Rae-Ann owner John Griffiths. Rae-Ann Launches New Website T he next time you’re online, be sure to check out our new website at rae-ann.net. The site profiles our facilities and services and includes all our recent resident videos. The site also is mobile-responsive for easy viewing on a smartphone, tablet, or other mobile device. See our new site at www.rae-ann.net P.O. Box 40175 Bay Village, OH 44140 Rae-Ann Skilled Nursing and Rehabilitation Facilities Rae-Ann Geneva Skilled Nursing & Rehabilitation The Belvedere of Westlake Assisted Living & Special Care Rae-Ann Westlake Skilled Nursing & Stroke Rehabilitation Rae-Ann Suburban Skilled Nursing & Orthopedic Rehabilitation/ Wound Care Call our Admissions Coordinators at (440) 466-5733 rae-ann.net Rae-Ann Earns Grants to Implement Ohio’s Music and Memory Program R ae-Ann Geneva, Rae-Ann West Park, and Rae-Ann Westlake have all received grants to implement a new Music and Memory program promoted by the Ohio Department of Aging and the state’s Long-Term Care Ombudsman’s Office. The scholarships have enabled Rae-Ann staff to become specially trained in program techniques. Using donated iPods, staff members assist in compiling and downloading residents’ personal playlists. The benefits of having access to favorite music ©Rae-Ann can be dramatic, especially for dementia residents who reconnect with the world through memories triggered by hearing music they love. Reaching a patient with advanced dementia can be difficult and this program has enabled staff to improve the care experience for all involved. Through staff training and certification and personcentered care planning for each resident, this initiative also has been shown to decrease depression and pain as well as reduce reliance on the use of antipsychotics. Rae-Ann West Park Skilled Nursing & Rehabilitation