ENG2000 Part II: Economics and Management of Engineering Design Projects ENG2000: R.I. Hornsey Intro 2: 1 Outline • The second part of Engineering Design II covers the administration of design projects § project management § engineering economics • Both of these disciplines are at the heart of successful management of the business side of engineering • And a large majority of engineering graduates will be involved in management § either of engineering projects or in other fields • You may not appreciate this knowledge yet, but it will benefit your career! ENG2000: R.I. Hornsey Intro 2: 2 What is a project? • The professional organisation for project managers is the Project Management Institute (PMI) • By their definitions … • A project is a temporary endeavour undertaken to achieve a particular aim and to which project management can be applied, regardless of the project’s size, budget, or timeline § “a project is a complex, non-routine, one-time effort limited by time, budget, resources, and performance specifications designed to meet customers’ needs (Gray & Larson)” ENG2000: R.I. Hornsey Intro 2: 3 What is project management? • Project management is the application of knowledge, skills, tools, and techniques to a broad range of activities in order to meet the requirements of a particular project. Project management is comprised of five processes § initiating, planning, executing, controlling, and closing • And nine knowledge areas § Project Integration, Project Scope, Project Time, Project Cost, Project Quality, Project Human Resources, Project Communications, Project Risk Management and Project Procurement ENG2000: R.I. Hornsey Intro 2: 4 • The phrase “project management” began to emerge in the late 1950s and early 1960s when the size, scope, duration, and resources required for new projects began to deserve more analysis and attention • Today, project management is used globally by multi-billion-dollar corporations, governments, and smaller organizations alike as a means of meeting their customers’ or constituents’ needs by both standardizing and reducing the basic tasks necessary to complete a project in the most effective and efficient manner ENG2000: R.I. Hornsey Intro 2: 5 From Gray & Larson ENG2000: R.I. Hornsey Intro 2: 6 Engineering economics • Engineering economics is the discipline which deals with the management of the resources used in a project § particularly the financial aspects • “Engineering economics is the science which deals with the techniques of quantitative analysis useful for selecting a preferable alternative from several technically viable ones” § from Engineering Economics in Canada • The aim is to identify as closely as possible the economic facts associated with each of the choices, thereby facilitating the decision-making process ENG2000: R.I. Hornsey Intro 2: 7 South American Adventures Unlimited SA Adventures Unlimited was formed four years ago by Michael and Jill Rodriguez. Michael was a trained geologist, while Jill had a masters degree in Spanish. They were both avid outdoor enthusiasts and fell in love while trekking across the Andes in Chile. Upon graduation they seized upon the idea of starting their own specialized tour business that would focus on organizing and leading "highend" adventure trips in South America. Their first trip was a three-week excursion across Ecuador and Peru. The trip was a resounding success, and they became convinced that they could make a livelihood doing something they both enjoyed. After the first year, Adventures Unlimited began to slowly expand the size and scope of the business. The Rodriguezes' strategy was a simple one. They recruited experienced, reliable people who shared their passion for South America and the outdoors. They helped these people organize specific trips and advertised the excursion over the Internet and in travel magazines. Adventures Unlimited has grown from offering 4 trips a year to having 16 different excursions scheduled, including trips to Central America. They now had an administrative support staff of 3 people and a relatively stable group of 5 trip planners/guides whom they hired on a trip-by-trip contract basis. The company enjoyed a high level of repeat business and often used their customers' suggestions to organize future trips. Although the Rodriguezes were pleased with the success of their venture, they were beginning to encounter problems that worried them about the future. A couple of the tours went over budget because of unanticipated costs, which eroded that year's profit. In one case, they had to refund 30 percent of the tour fee because a group was stranded five days in Blanco Puente after missing a train connection. They were also having a hard time maintaining the high level of customer satisfaction to which they were accustomed. Customers were beginning to complain about the quality of the accommodations and the price of the tours. One group, unfortunately, was struck by a bad case of food poisoning. Finally, the Rodriguezes were having a hard time tracking costs across projects and typically did not know how well they did until after their taxes were prepared. This made it difficult to plan future excursions. The Rodriguezes shared these concerns around the family dinner table. Among the members in attendance was Michael's younger brother, Mario, a student at a nearby university. After dinner, Mario approached Michael and Jill and suggested that they look into what business people called "project management." He had been briefly exposed to project management in his Business Operations class and felt that it might apply to their tour business. 1. To what extent does project management apply to Adventures Unlimited? 2. What kind of training in project management should the Rodriguezes, the administrative staff, and tour guides receive to improve the operation of Adventures Unlimited? Try to identify major topics or skill sets that should be addressed. ENG2000: R.I. Hornsey Gray & Larson Intro 2: 8 Which car? ‘57 Chevy ‘97 Neon ‘93 Mercedes Purchase $12,000 $7,000 $20,000 Operation $200/month $50/month $150/month Resale $13,000 $5,000 $20,000 From text book ENG2000: R.I. Hornsey Intro 2: 9 Outline of Part II • • • • WHMIS & OHS Act Meetings, leadership and management Project management tools Economics § time value of money § cash flow § techniques for comparison (MARR and IRR) ENG2000: R.I. Hornsey Intro 2: 10