Samuel Adams Marketing Brief December 12, 2011 Table of Contents Brand Overview 1 Market Distribution 3 Market Segmentation 4 Current Marketing Efforts 6 Competitive Charts 12 Positioning and Delineating the Competition 15 Programs/Proposal Recommendations 17 References 25 Brand Overview Samuel Adams is an American brand of beer brewed and owned by the Boston Beer Company. Founded in 1984 by Jim Koch, Harry M. Rubin and Lorenzo Lamadrid in Boston, Massachusetts, the Boston Beer Company is now the largest American-owned beer company (following the sale of Anheuser-Busch to InBev). The brand name was chosen in honor of Samuel Adams, an American patriot famous for his roles in the American Revolution and Boston Tea Party. He was also renowned for his brewing tradition. The company currently produces 12 varieties of beer year-round: Boston Lager, Samuel Adams Light, Boston Pale, Pale Ale, Cherry Wheat, Cream Stout, Brown Ale, Hefeweizen, Scotch Ale, Black Lager, Honey Porter and Irish Red. Boston Lager, with its trademark blue-flame tap handle, is one of the most widely distributed beer drafts, readily available around the United States. Additionally, the company brews 19 styles of seasonal beer that are distributed through seasonal variety packs based on the time of year. Other specialty brews that exist for limited runs include the Brewer Patriot Collection, Utopias and the Barrel Room Collection. Altogether, Samuel Adams offers 39 distinct flavors of beer available in bottles throughout the country. Samuel Adams is labeled as an American Craft Brewer, which refers to its size, level of independence and tradition. Koch has often refused to sell to international conglomerates and bigger breweries with the intention of maintaining Samuel Adams' level of independence and never having to compromise on his beers. The recipe for the original Samuel Adams Boston Lager has not changed since the first brew. The Boston Beer Company’s number of barrels sold has varied by year over the past three years. However, the company’s revenue per barrel has steadily increased, according to the Samuel Adams 2010 Annual Report. The following table shows the number of barrels sold from 2008 to 2010 and the net revenue per barrel each year. 1 Barrels sold (in thousands) Net revenue per barrel (in thousands) 1,992 Samuel Adams Sales Figures 2008-2010 2008 2009 2,021 2,259 $170 $187 $204 2010 According to the Brewers Association (2010), in the U.S. beer market, Samuel Adams holds a small percentage of the market share as part of the 7.0% occupied by craft brews in the chart below. Bud Light owns the largest market share at 28.5%. Market share drops significantly to 11.4% for second place to Budweiser, both produced by the same company. As a company, AnheuserBusch owns the largest market share of the U.S. beer market, 55.4%, followed by Miller-Coors. U.S. Beers Market Shares 2010 Total = $26.2 billion Bud Light 28.5% Budweiser 11.4% Coors Light 10.2% Other 13% Miller Lite 9.1% Craft Brews 7% Natural Light 6.0% Busch Light 4.0% Busch 3.6% Miller High Life 2.7% Keystone Light 2.6% Natural Ice 1.9% The Brewers Association also reports that of the craft breweries, the Boston Beer Company has consistently held the top position. The company’s sales in 2010 were larger than the next five craft breweries combined, which are: Sierra Nevada Brewing Co., New Belgium Brewing Co., Spoetzl Brewery, Deschutes Brewery and Independent Brewers United. From 2009 to 2010, overall beer sales in the United States went up by only 0.6%; however, craft beer sales increased by 14.6%. 2 Market Distribution The Boston Beer Company relies on one primary channel of distribution for its line of Sam Adams products, indirect intermediary distribution. Samuel Adams uses brokers or agents to stock and distribute its product to the consumer. Every state in the United States has a different method of handling alcoholic beverages, which creates the need for a fairly deep channel of distribution. Generally, Samuel Adams products are shipped from the brewery and factory to a distributor, who then sells it to a retail establishment, such as a liquor store, restaurant or convenience store. The vast majority of states do not allow manufacturers to act as distributors, forcing Samuel Adams to find middlemen to go through the distribution channel and get the product to the consumers. This is an important point, as Samuel Adams has to use point-of-sale merchandise at retail establishments and bars in order to control the sale and distribution of its product. This means strict rules and regulations on the dispensing and promotion of its product, particularly at restaurants and liquor stores. In convenience stores, Samuel Adams has witnessed noticeable gains in sales and promotion in recent years. According to Koch, Samuel Adams has been “getting distribution gains and getting pull-through. Because of the high service levels and the influence that the big brewers have in that channel, convenience stores have been slower to take advantage of the craft beer opportunity. For us, it’s a big opportunity. In craft beer, we are kind of the lead dog pulling the sled into new channels and distribution.” 3 Market Segmentation Consumer Demographic Profile Age Based on the research conducted by Mintel, 2004, more than half of the respondents’ age was 21-44. Among them, respondents who are newly legal age drinkers, aged 21-24, are the key consumers of the beer market based on the chart below. This age group prefers regular, imported and ice beers. All (%) 21-24 (%) 25-34 (%) 35-44 (%) 45-44 (%) 55-64 (%) 65+ (%) Light/low-calorie beer 29 28 34 33 29 26 18 Regular domestic 27 36 31 30 27 24 18 Imported beer 27 38 34 31 26 22 15 Microbrew beer 10 12 14 12 10 7 3 Ice beer 7 15 9 8 6 3 2 Low-alcohol/no-alcohol beer 6 7 5 6 5 6 5 Any beer drinker (net) 47 54 53 53 48 43 33 Source: Fall 2004 Simmons NCS/Mintel Beer has lost consumers within the youngest age group, according to a 2004 survey be Morgan Stanley. In the report, spirits have become the most popular drink choice among 21- to 27-year-olds. Some 40% of these respondents say spirits are their favorite drink, compared to less than 30% in 2003 (Mintel, 2004). Income According to Mintel, beer drinking strongly correlates with income. The higher the household income, the higher consumption of beer reported. This applies to all beer types. Although beer is relatively inexpensive when compared to other alcoholic beverages, it is an optional beverage purchase, not essential, and simply does not make it on the grocery list of most lower-income 4 households. In addition, many lower-income households contain older members, who in general drink less alcohol (Mintel, 2004). All (%) Under $25K $25-29.9K $50K-74.9K $75+ Light/low-calorie beer 29 19 26 32 34 Regular domestic 27 22 25 29 31 Imported beer 27 18 22 28 34 Microbrew beer 10 4 6 11 15 Ice beer 7 6 8 6 6 Low-alcohol/no-alcohol beer 6 6 6 6 5 Any beer drinker (net) 47 37 42 51 54 Source: Fall 2004 Simmons NCS/Mintel Gender Men are much more likely than women to drink each type of beer (Mintel, 2004). However, the beer drinkers are choosing beer types depending on their mood or circumstances. In the research, 47% of consumers drink one or more types of beer, and no more than 29% consume a single beer type (Mintel, 2004). All (%) Male (%) Female (%) Light/low-calorie beer 29 36 22 Regular domestic 27 39 16 Imported beer 27 37 18 Microbrew beer 10 16 6 Ice beer 7 9 4 Low-alcohol/no-alcohol beer 6 7 4 Any beer drinker (net) 47 61 34 Source: Fall 2004 Simmons NCS/Mintel 5 Current Marketing Efforts Advertising When Koch launched Samuel Adams in 1984, he targeted imported-beer drinkers in 30 bars in Boston, where he brewed his first batch of the craft beer. Twenty-seven years after his company’s founding, Koch still stands by his initial pitch to local bar managers: "Try our beer: It's handcrafted in small batches" (Inc. Magazine, 2007). In the 1980s, Koch established the brand’s media presence through a series of conversational 30- and 60-second radio spots, in which he served as the brand spokesman (BusinessWeek, 2003). In Samuel Adams’ current radio advertisements, Koch can be heard promising that the original Boston Lager’s head is strong enough to hold the weight of a bottle cap. Even after the company went public in 1995 and Samuel Adams expanded into media with wider audience appeal, Koch served as the company’s spokesperson, positioning his brand as a quaint Boston-based company with humble origins that takes pride in its craftsmanship (The Daily Beast, 2010). Samuel Adams differentiates itself from its larger competitors by highlighting its products in advertisements, rather than trying to sell a lifestyle. While Samuel Adams devotes a sizable portion of its budget to outdoor advertisements in its 400 wholesaler markets, and national TV, radio, print and internet advertising campaigns, the brand maintains its small-guy, independent image (Boston Beer Company 2010 Annual Report). Koch appears in most of Samuel Adams’ TV commercials, discussing the care that goes into ingredient selection and the brewing process. Print campaigns have included full-page advertisements in top-tier nationally distributed magazines such as Newsweek and Sports Illustrated. Staking its claim as the largest American craft brewer, Samuel Adams also targets special-interest publications such as All About Beer Magazine and Draft Magazine. 6 National ad campaigns aim to both educate and entertain customers. In the spirit of its tagline, “Take Pride in Your Beer,” Samuel Adams TV advertisements play as 30-second narratives about the craftsman company culture. In 2010, Samuel Adams’ “Growing Up Small” campaign featured ads that revealed that its U.S. market share is 0.9%. In one ad, Koch is filmed in his kitchen, explaining how he started the company with just three employees (AdAge, 2010). Regardless of whether advertisements are promoting Boston Lager, a seasonal offering, or speaking to the company’s origins, each spot is distinguishable by its quick editing, usage of theme song “Who Do You Love?” by George Thorogood and its tagline, “Take Pride in Your Beer.” Event Marketing/Sponsorship Since opening its Boston brewery to the public in 1988, Samuel Adams asks visitors for small donations during free tours which have gone to a variety of charities over the years, including Youth Enrichment Services, the Old Granary Burying Ground where Samuel Adams is buried, and Boston Cares. Many of the companies Samuel Adams is affiliated with are based in Boston or New England, showing the company’s pride in where it came from as well as staying true to its roots. While the company supports hundreds of organizations each year, it has more recently been able to create larger partnerships benefiting the following programs. 7 HandsOn Network (http://www.handsonnetwork.org , http://www.bostoncares.org) The Boston Beer Company works with HandsOn Network, the largest volunteer network in the United States, which includes more than 250 HandsOn Action Centers in 16 countries. HandsOn Network inspires, equips and mobilizes people to take action through programs that turn their ideas for change into impactful projects, like wheelchair ramp construction. Samuel Adams also provides financial and in-kind support to Boston Cares, the Boston arm of the HandsOn Network, hosting volunteer events and fundraisers benefiting the organization. The Sean McDonough Charitable Foundation Nationally renowned sportscaster Sean McDonough and his sister Erin established the Sean McDonough Charitable Foundation in 2002 with the goal of raising and distributing funds to children's charities throughout Massachusetts. The Boston Beer Company is a proud founding sponsor of the foundation, through its annual support of the Samuel Adams Celebrity Draw Party & Auctions, which kick off the Celebrity Golf Classic held the following day. Samuel Adams Short Story Contest, Nantucket Film Festival Samuel Adams sent the winner of the Short Story Contest to the first annual Zoetrope Short Story Writers' Workshop in Belize in July 2011. The workshop was hosted by Zoetrope: All Story, a short story magazine published by Francis Ford Coppola. Samuel Adams and Zoetrope: All Story teamed up to publicize the Samuel Adams Short Story Contest, which was promoted in bars and restaurants in June 2011, as well as at the Nantucket Film Festival June 17-23, 2011, an event also sponsored by Samuel Adams. OctoberFest by Samuel Adams Samuel Adams holds an OctoberFest in honor of the German tradition each September, showcasing 15 varieties of beer, live bands and traditional German cuisine. The festival lasts a full weekend and has become a Boston tradition. 8 Consumer Promotions Samuel Adams offers several contests and sweepstakes involving the consumer year-round as an effort in consumer promotions. The company’s marketing campaigns have continuously supported community and customer involvement, particularly highlighting the homebrewer, as well as serious and knowledgeable beer consumers. Patriot Homebrew Contest The Homebrew Contest exemplifies the company’s values of homebrewing and beer traditions. This contest is in its fifth year and focuses on the New England market. Samuel Adams partners with Gillette Stadium in Foxborough, Massachusetts, by presenting the contest winners at an event at the stadium. The company also partners with beer-wine.com by promoting the website as a shop to purchase equipment to be used for the contest. Longshot American Homebrew Contest The Longshot American Homebrew Contest is a national-scale version of the Patriot Homebrew Contest, in which Samuel Adams invites homebrewers to follow in Koch’s footsteps and propel their brew to national distribution. The first contest was held in 1995 and continues annually. This contest brings the home-grown message to a national level so consumers everywhere can be a part of the local feel. This contest also utilizes the consumer to propel its publicity. Beer Lover’s Choice For the past six years, Samuel Adams has held the Beer Lover’s Choice event, marketed to consumers across the country. 9 Consumers can cast a vote between two of Samuel Adam’s specialty brews, having a say in the beer Samuel Adams offers. People can visit the brewery in Boston, or visit special events the brewery sets up in select cities around the country to showcase the two brews. Player for a Day Promotion During the 2011 baseball season, Samuel Adams affiliated itself with the Spokane Indians for a free entry contest. The contest entailed entering one’s name, age and phone number, and the winner spent a day with the Spokane Indians, meeting the manager, and receiving a stipend. Promotional Codes Samuel Adams offers its subscribers promotional codes that can be used while shopping at the company’s eStore. The codes provide discounts on Samuel Adams merchandise and let the consumer feel rewarded for liking the products. Publicity and Public Relations Brewing the American Dream Samuel Adams utilizes public relations to promote its image and convey its messages to its target audience, and Samuel Adams’ Brewing the American Dream program is one of the most renowned examples. The program was launched in June of 2008 by Jim Koch and The Boston Beer Company. It provides funds and mentoring that allow small food & beverage companies to realize their dream. Koch has said that he values this program because it reminds him of the hard times he had when he first established the company. The Boston Beer Company partnered with nonprofit organization ACCION USA and donated $25,000 to establish the Samuel Adams Brewing the American Dream Loan Fund. This fund helps business owners who are not able to acquire a bank loan. Through educational 10 workshops, the program provides an opportunity for local entrepreneurs to meet one-on-one in 20 minute intervals with Samuel Adams employees to get advice and ask questions about web development, marketing, packaging, design, publicity, pricing, and sales and distribution for help in starting their own businesses. Press Releases Samuel Adams has issued several press releases regarding the benefits of the American Dream program, and many news outlets, including newspapers, magazines, television and the web, have presented this information. Samuel Adams routinely issues press releases to put its news out to the media. In 2011, the company issued between one and three press releases per month. 11 Competitive Charts In terms of Samuel Adams’s competitors in the mass-produced beer field, Budweiser and MillerCoors are prominent examples, especially their products: Budweiser, Bud Light, Coors Light and Miller Lite. Those two brands differ from Samuel Adams because they emphasize affordable prices. However, Samuel Adams stresses its high-quality beer, so its pricing is higher than Budweiser and MillerCoors. Samuel Adams Competitive Chart (Major beers) Budweiser MillerCoors Product Category description Specific product American craft beer Boston Lager (original) Samuel Adams Light Seasonal: Chocolate Boch Cranberry Lambic Dunkelweizen Harvest Pumpkin Ale Noble Pils Octoberfest Old Fezziwig Ale Summer Ale White Ale Winter Lager Bonfire Rauchbier East West Kolsh Raustic Saison Mass-produced beer targeting normal drinkers Budweiser, Bud Light, Budweiser Select, Budweiser Select 55,Budweiser Select American Ale, Budweiser Select Chelada(bolds are our main competitors) Mass-produced beer targeting normal drinkers 7, 8, 10, 12, 16, 18, 22, 24, 32 and 40 US ounce containers, half-barrel (15.5 US gallons), quarter-barrel, 1/6 barrel and beer balls (5.2 gallons) 6 pack of Bud light/ Budweiser bottles and cans are about$ 7; 24-12oz cans Bud light/ Budweiser are about$15.99; 30-12oz cans Bud light/ Budweiser are about$18.99 8-ounce cans, 12-ounce cans, 24-ounce cans. 8-packs of 7-ounce bottles and 24-packs of 8-ounce cans. 12ounce glass bottles can be purchased all over the United States, and other 16 countries can be purchased all over the United States Coors Banquet, Coors Light, Extra Gold Lager, Golden Draft, Icehouse, Keystone Ice, Keystone Light, Keystone Premium, Magnum Malt Liquor, MGD 64, Mickey's, Mickey's Ice, Miller Chill, Miller Genuine Draft, Miller High Life, Miller High Life Light, Miller Lite (bolds are our main competitors) Price Size The traditional bottle size is 12 oz. Specialty beers are packaged in 750 mL bottles. Suggested Retail Price 6-pack is between $7.99 and $8.99. 12-pack costs between $13.99 and $15.99. 6 pack of Miller Lite/ Coors Light bottles and cans are about$ 7; 24-12oz cans Miller Lite/ Coors Light are about$15.99; 30-12oz cans Miller Lite/ Coors Light are about$18.99 Place Where Can be purchased all over the United States and in 22 countries. 12 Promotion Media Advertising, Event Marketing, Sponsorship, Consumer Promotions, Publicity and Public Relations, Direct Marketing (newsletter) Media Advertising ex: Super Bowl Commercial Campaign ex:“Bud – Weis – Er” and “Real Men of Genius” campaigns. Budweiser Girls: Budweiser hires attractive females over the age of 21 to promote the lifestyle and attributes of Budweiser beer. Ads ex: Dominoes Campaign ex: MillerCoors Urban Entrepreneurs Series Miller Lite girls: MillerCoors hires attractive females to promote their products Market share Less than 1% of the American beer market. 20.20% of the American craft beer market. Coors Light currently has 8.5% of the beer market share; Miller Lite lags a bit behind at 7.5%. Customer Demographics 21-44 year-old men Bud Light has 19.1% of the beer market share; Budweiser's has 8.7% of the beer market share 18-34 year old consumers who are beer heavy user; Sex: mostly male; Occupation: technical; clerical sales; students Samuel Adams 18-34 year olds who like to get the most out of life and enjoy being out and about with their friends Sex: mostly male Competitive Chart (Craft beer) Sierra Nevada New Belgium Brewing Co. Product Category description Specific product American craft beer American craft brewery European-style Boston Lager (original) Samuel Adams Light Seasonal: Chocolate Boch Cranberry Lambic Dunkelweizen Harvest Pumpkin Ale Noble Pils Octoberfest Old Fezziwig Ale Summer Ale White Ale Winter Lager Bonfire Rauchbier East West Kolsh Raustic Saison Pale Ale Porter Stout Kellerweis (Hefeweizen), Torpedo (IPA) Seasonal: Glissade Summerfest Tumbler Celebration Ale Sunshine Wheat Fat Tire 1554 (Black Ale) Blue Paddle (Pilsner) Trippel Ranger IPA Belgo IPA Abbey (Belgian Style) Mothership Wit Seasonal: Hoptober Snow Day Type of packaging The traditional Samuel Adams beer comes in a 12 oz. dark brown beer bottle. Each bottle has a Samuel Adams logo label on it. Sierra Nevada ales come bottled in amber glass. Beers are produced in 12 or 24 ounce sizes, and distributed in 6packs, 12-packs and 24-bottle cases. New Belgium beers are made from pure stream amber glass. The brewery uses the Fat Tire bicycle logo on all of its labels because it is more recognizable than the New Belgium logo. Boston Lager and Octoberfest are available in 24, 12 or 6-packs. Seasonal beers are sold in 12-packs, and these flavors are only available in season. 13 Boston Lager, Noble Pils, Summer Ale, Octoberfest and Winter Lager are available draft-style and are distinguished by their blue taps. Number of products offered 39 17 23 Size/Type The traditional bottle size is 12 oz. There are two sizes of beer bottle: 12 oz. and 24 oz. New Belgium beers come in two standard sizes: 12 oz. and 24 oz. 24 oz. bottles are sold separately and 12 oz. bottles are sold in 6and 12-packs. Suggested Retail Price The suggested retail price for a 6-pack is between $7.99 and $8.99. The suggested retail price of a 12-pack is between $13.99 and $15.99. The suggested retail price of the 22 oz. flagship Fat Tire beer is $2.99. A 6-pack costs about $7.20 and 12-packs cost $14.99. Place Samuel Adams beers can be purchased all over the United States and in 22 countries. (2010 Annual Report) The suggested retail value of a 12 oz. 6-pack is $8.99. The 24pack of 12 oz. bottles costs $30.99. The 12-pack 12 oz. bottle costs $15.99. Produced in California, Sierra Nevada is sold through independent distribution centers around the country. Promotion Tactics used Media Advertising, Event Marketing, Sponsorship, Consumer Promotions, Publicity and Public Relations, Direct Marketing (newsletter) Media Advertising, Publicity and Public Relations, Sponsorship and Event Marketing, Consumer Promotions Event Marketing and Sponsorship, Consumer Promotions, Direct Marketing, Social Media Advertising Market share Less than 1% of the American beer market. 20.20% of the American craft beer market. The third largest craft brewery in the country, with 6.4% of the craft brew market. Customer Demographics 21-44 year-old men Sierra Nevada is the second largest craft brewer in the country and the sixth largest brewer in the US. 7.94% of the American craft beer market. 21-34 year-olds, looking for variety in their beer. Respect quality beer and appreciate the environment. Sierra Nevada has won awards for being a green brewery with the factory powered by solar energy. (Fast Company) Price Others The brewery is based in Colorado, and distribution has spread to surrounding states. Currently, New Belgium beers are distributed in 26 states. Customers can buy Fat Tire and other NBB beers in 28 states. Beer drinkers with an active lifestyle, and appreciate the environment. Offers grants to local non-profits and supports advocacy for transportation legislation. 14 Positioning and Delineating the Competition Positioning/Business Opportunities: 1. Samuel Adams already works with many charities, but has yet to marry those ventures with the sale of its beers. Tying a charity to a celebrity would make it more salient and relevant. 2. Many craft beer trade shows occur nationwide, but neither Samuel Adams, nor its competitors, attends these trade shows. 3. Samuel Adams’ seasonal brews are very popular among consumers, but they only come in variety packs. Showcasing two of the more popular holiday brews by selling them individually in six-packs could increase sales. Positioning Statement: American craft tradition in a bottle. Elevator/Positioning Statement: Samuel Adams is for the experienced, discerning beer drinker who is dissatisfied with massproduced, cheap beer. Our product is a classic American craft beer that provides flavor and traditions, unlike Miller/Coors and Budweiser. We provide a higher quality American craft beer. Positioning Charts Celebrity Charity Positioning Chart Special Brew with Celebrity for Charity Samuel Adams Sierra Nevada New Belgium Brewing Co. Budweiser MillerCoors 15 Trade Show Visibility Positioning Chart Craft Brewers Conference American Craft Beer Week Samuel Adams Sierra Nevada New Belgium Brewing Co. Budweiser MillerCoors Seasonal Brew Positioning Chart Seasonal (Specific) Beer Variety Pack Samuel Adams Seasonal (Specific) Beer Single Flavor X Sierra Nevada X New Belgium Brewing Co. X Budweiser MillerCoors 16 Programs/Proposal Recommendations Celebrity Charity Program Program #1: Celebrity Charity Objective: Samuel Adams will partner with a famous Boston-associated celebrity to develop a new brew, with a portion of the proceeds from each six-pack purchased going to a charity of the celebrity’s choice. This program will create buzz for the brand and attract new drinkers. Strategies: In the first year, Samuel Adams will partner with Mark Wahlberg, a Massachusetts native who appeals to the male 21-44 year-old beer-drinking demographic. Wahlberg will be flown into the Samuel Adams brewery for a day to meet with Samuel Adams brewmasters, who will educate him on ingredients and the brewing process. The team will collaborate to create the Samuel Adams Wahlberg Ale, which will be introduced as a limited-time batch as part of the Brewmasters Collection. Proceeds will be donated to The Mark Wahlberg Youth Foundation, a Newton-based non-profit that funds youth organizations. This program will draw new drinkers, both fans of the actor and people who like to support causes, and will increase profits. The Celebrity Charity Program will also highlight Samuel Adams’ commitment to community involvement and long history of charitable giving, which will win new supporters. Based on the success of the first year, the Celebrity Charity Program will be implemented annually, supporting charitable organizations involving other famous Boston-area natives who will serve as Samuel Adams spokespeople. Tactics: Tactic 1: Publicity/Public Relations – The first phase of marketing will be a publicity campaign. Through creation of press releases and other publicity materials, outreach and extensive media relations, the public relations strategy will be to obtain placements in both traditional and online media outlets. The release of Samuel Adams Wahlberg Ale, its first celebrity-backed beverage, will 17 be pitched to Boston-area news stations, entertainment and celebrity-focused magazines, beer trade publications, talk shows and influential celebrity gossip and beer-industry bloggers. Deliverable: Stories about Samuel Adams Wahlberg Ale will appear in at least one trade publication and one influential industry blog; a profile of Wahlberg detailing his charitable work and his beer collaboration will appear in at least one major entertainment publication; and Wahlberg will make at least one talk show appearance to discuss his partnership with Samuel Adams and the charity. Benchmarking: The publicity campaign’s reach will be measured through media impressions, tracking of online traffic and monitoring social media conversations, all of which will be captured through specialized public relations software. Tactic 2: Event Marketing/Sponsorship – The kick-off of the Wahlberg Ale will be marked by a VIP party held at the Samuel Adams brewery in Jamaica Plain, where Wahlberg will be in attendance to accept a check from Jim Koch on the behalf of Samuel Adams and pose for photo opportunities with both local and national media. Only Wahlberg Ale and other signature Samuel Adams brews will be served, and the food at the event will incorporate Wahlberg Ale into the recipe. About 500 people will be invited to the event, including reporters for local and national outlets, Wahlberg’s celebrity friends and influential Boston socialites. The purpose of this event will be to first introduce the product and second, to generate positive media coverage around the product and the brand. Deliverable: The party will receive coverage on one local TV station that night, one article will appear the following week in a local publication and one major entertainment/celebrity magazine will publish photos from the party. Benchmarking: Attendance and interactions with media professionals will be documented, media mentions will be measured and conversations about the event will be monitored for a month. Tactic 3: Media Advertising – While publicity and a sponsored event will generate buzz around the product, media advertising will create awareness and familiarity with Wahlberg Ale, which will drive 18 demand, especially with national consumers. In each of the advertisements, Wahlberg will appear as brand spokesman, endorsing his ale. Wahlberg and Koch will appear in a TV spot and Wahlberg will be shown drinking his beer in print advertisements. The Ale will also be promoted through online advertising, as paid placements on specific websites appealing to Samuel Adams’ audience segment, through a Facebook ad campaign and search engine optimization. Deliverable: Wahlberg and Koch will shoot one TV ad together and Wahlberg will be featured in two different magazine ads, which will be tested against each other for effectiveness. Banner ads will be placed on at least five high-traffic websites, and Samuel Adams will push the Wahlberg Ale through a Facebook campaign. Benchmarking: Facebook insights will measure Facebook interactions with the brand, and web analytics will measure the effectiveness of online ads. TV ads will be measured by viewership. Overall effectiveness of the advertising campaign will be judged by profit figures. Celebrity Charity Budget Cost $1,000,000, of which $100,000 will be written out in a check to Wahlberg’s foundation Publicity – hours spent writing press releases and 500 hours = $50,000 promotional materials, researching and developing databases on contacts, conducting media outreach such as putting together product packages to mail to reporters Event Planning and Execution – catering, decoration, $1,000,000 creation and distribution of invitations, photographer engagement, event management, event follow-up Item Celebrity Engagement Fee Advertising – clothing and props, equipment costs and production costs, payment to distribution channels for 1 30-second TV spot, 2 print ads, 5 banner ads and a Facebook campaign TV ads - $6,000,000 Placement in American Brewer Magazine and four toptier national publications - $2,000,000 Online ads - $1,500,000 Total program cost = $11,550,000 19 Trade Show Visibility Program Program #2: Trade Show Visibility Objective: Samuel Adams will increase its attendance at craft beer trade shows in order to raise awareness of Samuel Adams among its target audience and new market segments nationally. Strategies: While Samuel Adams attended a few trade shows in 2011, such as the Craft Brewers Conference, maintaining a trade show presence and pursuing more trade shows will promote the brand to current and new customers, as well as expose the brand to more competitors and keep a pulse on the competition and the industry. Samuel Adams will participate in American Craft Beer Week held by the Brewers Association May 14-20, 2012 in Boston. This event is conducted simultaneously in all 50 states and allows breweries and beer companies to have opportunities to connect with their fans. Craft Beer Week also holds local shows across the country at varying weeks, and Samuel Adams will have a booth at five of these events in 2012: San Diego, Cleveland, Louisville, Austin and San Francisco Beer Weeks. Samuel Adams will also attend the Cask Beer Expo in 2012. This event serves a variety of beer and BBQ to attendees. This festive event can narrow the gap between Samuel Adams and its target audience, as well as raise awareness among customers. Tactics: Tactic 1: Publicity and Public Relations – Samuel Adams will issue several press releases to local and niche television and radio stations, newspapers, magazines, blogs and websites that Samuel Adams will be attending these trade shows. Samuel Adams will also invite influential news media and bloggers to come to the event and offer them free trade show tickets. This will create a positive image of the brand and build relationships with local media. After each trade show, Samuel Adams will invite those media representative to a tour of the Samuel Adams brewery. 20 Deliverable: Raise not only media awareness but also consumer awareness of Samuel Adams. Aim to obtain coverage in 10 national and 10 local media outlets. Benchmarking: The publicity campaign’s reach will be measured through media impressions, tracking of online traffic and monitoring social media conversations, all of which will be captured through specialized public relations software. Launch a survey to measure if consumers know more about Samuel Adams after these efforts have been made. Tactic 2: New media promotion – Establish a Facebook fan club and Twitter account to deliver messages and event information effectively to consumers. By establishing these profiles, Samuel Adams will be able to interact directly with consumers. This tactic will also get more information out to consumers, alerting them of the schedule of trade shows Samuel Adams will be attending, and when Samuel Adams will be in “your town.” Deliverable: Narrow the gap between Samuel Adams and its customers and increase salience. Aim to obtain 10,000 “likes” on Facebook and 8,000 followers on Twitter. Benchmarking: Record how many people participate in this fan club, and how many users respond, share and retweet posts daily. Trade Show Visibility Budget Item Budget Trade show Planning and Execution – decorations, $800,000 literature, materials, event management, staffing Media Contacts Fee $200,000 Facebook and Twitter management fee $4,000 Total program cost = $1,004,000 21 Single Seasonal Six-Packs Program Program #3: Single Seasonal Six-Packs Objective: Samuel Adams will sell its seasonal brews, currently only offered in variety packs, in single-flavor six-packs. This program will satisfy a customer need in that many customers prefer only one or two of the flavors in a variety pack. Strategies: One of Samuel Adams’ USPs is its many seasonal brews offered quarterly. Beginning with the winter seasonal brews in 2012, Samuel Adams will offer two of the most popular flavors, Winter Lager and Holiday Porter, in six-packs, while still maintaining the variety packs. Fans and beer aficionados have been clamoring to have their favorite seasonal brews available in greater quantities than just two out of 12 in a variety pack. This program will boost sales and increase customer satisfaction, as consumers will feel the brand listens to them. After the winter 2012 season, sales of each type of six-pack will be measured. If sales outweigh all costs associated with this endeavor, Samuel Adams will continue this program with its spring 2013 seasonal brews. Tactics: Tactic 1: Billboards/Outdoor Advertising – The first phase of marketing the seasonal six-packs will be to put up prominent advertising in liquor stores and grocery stores, as well as billboards in prominent locations near these venues for purchasing six-packs of beers. The idea is that the consumer, while shopping for his standard beer products, will notice these advertisements and be made aware of the fact that he can now purchase his favorite seasonal beer in designated six-packs. Deliverable: Place billboards at freeway entrances into major cities, as well as near highly trafficked streets. Post ad posters in liquor stores around the country, and mail the posters to the stores directly. Benchmarking: Measure audience reception based on foot traffic and sales figures of seasonal six packs in the area in which the billboards and outdoor ads are placed. 22 Tactic 2: Television and radio commercials – Commercials highlighting the trademark tradition and craftsmanship of Samuel Adams’ beer, coupled with an emphasis on the changing seasons, will deliver the message to the consumer that seasonal flavors will now be available for purchase in single six-packs. The consumer will be reminded of his preference for the rich tastes of Samuel Adams, as well as the feelings associated with that season, and made aware that he as the consumer now has the power and ability to choose even more specifically which type of Samuel Adams beers he prefers and will purchase. These 30-second spots will play during prime-time television on major cable channels, as well as nationwide on radio stations. The objective will be to get the word out that this long-demanded product tweak is now available. It is not expected that a significant sum needs to be spent on advertising, as consumers are already aware of the seasonal flavors. Deliverable: Advertising with 30-second spots on at least 20 radio stations around the country whose audience demographic is men between 21 and 45 years of age, and 30-second spots on ESPN and two cable stations during primetime to get maximum exposure. Ads will remind the viewer/listener of Samuel Adams’ commitment to quality and its beers’ depth of flavor and association with that particular season. Benchmarking: Measure audience reception using portable people meters for radio and Nielsen ratings for television. Single Seasonal Six-Packs Program Item Budget Billboards/outdoor advertising execution – on major $500,000 freeways and in liquor stores Television spots – 30-second spots on ESPN and $1,000,000 two major cable networks during prime time Radio spots – 30-second spots on one appropriate $1,000,000 radio station in each of the top-20 markets Total program cost = $2,500,000 23 Executive Overview Samuel Adams offers a classic American craft beer that is high in quality and brewed for the experienced, discerning beer drinker who is dissatisfied with mass-produced, cheap beer. Samuel Adams offers 12 varieties of beer year-round and 19 seasonal beers. Samuel Adams beer drinkers are primarily men aged 21-44 years. While beer sales have gone down for the major beer brands, Budweiser and MillerCoors, over the past year in the United States, sales have increased in the craft beer segment. Samuel Adams owns the largest market share of the 7.0% market share that comprises all American craft beers. In evaluating the current competitive landscape and Samuel Adams brand identity and history, we identified three program recommendations: Budget Summary Program Budget Program #1: Celebrity Charity Samuel Adams already works with many charities, but has yet to marry those ventures with the sale of its beers. Tying a charity to a celebrity would make it $11,550,000 more salient and relevant. This program will create buzz for the brand and attract new drinkers. Program #2: Trade Show Visibility Many craft beer trade shows occur nationwide, but neither Samuel Adams, nor its competitors, attends these trade shows. Samuel Adams will increase its $1,004,000 attendance at craft beer trade shows in order to raise awareness of Samuel Adams among its target audience and new market segments nationally. Program #3: Single Seasonal Six-Packs Samuel Adams will sell its seasonal brews, currently only offered in variety packs, in single-flavor six-packs. This program will satisfy a customer need in $2,500,000 that many customers prefer only one or two of the flavors in a variety pack. 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