Communication analytics solutions from KANALYTICS Case study on Auto Car Industry presentation flow Medium Coverage: BMI, No. of Article, Sq. Cm Category Geography Journalist/Publication Medium Coverage: BMI, No. of Clips, Seconds Category Journalist/Channel Medium Coverage: BMI, No. of Article, Word Count Category Journalist/Website Medium Coverage: BMI, No. of Post, Word count Category influencer/Platform overall snapshot Key Metrics No. of Clips Net Sentiment Reach (‘000) Medium Volkswagen Print 35 TV 8 Print 5193 TV 6298 Print 3720 TV 781 Print 3.9 Ad Value (‘mn) TV Leading Story Leading Spokesperson Polo TV Polo Toyota Renault Skoda Honda 48 15 63 15 8 73 2 10 946 3297 1640 7716 2058 9381 76 783 1.2 7.4 0.3 1.5 Rapid Amaze Rapid City 1 235 937 591 879 87 5242 1493 6467 1497 150 5.9 3.4 2.2 1.2 0.03 Terrano Spark Etios Duster Stock Thierry Lespiaucq Guillaume Sicard Anil Sasi Lawrence Ulrich Shekar Sumit Vishwanathan Sawhney Sudhir Rao Jnaneshwar Sen TV Print Leading Byline Chevrolet 1.2 Print Print Nissan TV Jamshed Patel Ketan Thakkar Chanchal Pal Chauhan Nabeel Khan Sumant Banerji Rachit Vats Rohit Paradkar/Sheree Rajiv Mitra n Bhan Print medium key findings Overall • Volkswagen leads the Industry • Followed by Nissan Motors • Thierry Lespiaucq, MD Sales, Volkswagen was the leading spokesperson • Due to negative coverage Honda received minimal BMI among all Industry • Product stories drove overall industry coverage • 56% coverage was positive with 28% negative impact • Mumbai was the key city for Industry • FE was the key driver Overall medium coverage share of voice Millions Volkswagen ranked #1 among all players 2 1.5 1 0.5 41% 32% 23% 17% 0 Volkswagen Nissan Chevrolet Toyota 6% 4% Renault Skoda -0.5 Honda -22% -1 -1.5 Volkswag en: •Polo •Vento •Future Planning Unit: BMI Nissan: •Terrano •Export Business •Datsun Go Plus Chevrole t: •Spark •Beat •Sail Toyota: Renault Skoda: Honda: •Etios •Corolla •Global Sale •Export Business •Duster •Fluence •Skoda Rapid •Positioning •Sudhir Rao, CMD, Skoda India •Amaze •City •CR-V sentiment analysis It was 56% positive & 28% Negative for Industry 100% Recall Recall Forester Recall Skoda Laura 90% 80% 70% 60% 50% - Polo - 10 Years Blueprint - Spark 40% 30% - Terrano - Micra 20% - Etios - Global Sale - Duster Toyota Renault -Sudhir Rao - Company Profile Negative Neutral Positive 10% 0% Volkswagen Unit: sq. cm Nissan Chevrolet Skoda Honda visibility analysis Honda have maximum presence in both visibility parameter Headline Volkswagen 16% Honda 36% Nissan 20% Skoda 1% Renault 1% Toyota 21% Photo Chevrolet 5% Volkswagen 18% Honda 50% Nissan 18% Chevrolet Toyota 2% 10% Skoda 2% Unit: Article Renault 0% News Category parameter analysis industry was more skewed toward product stories 100% 80% 60% 40% 20% 0% -20% Volkswagen Nissan Chevrolet Toyota Renault Skoda Honda Industry -40% -60% -80% -100% Corporate Unit: BMI Distribution Human Resource Marketing Product and Services Spokesperson top management analysis Michael Mayer, Director, Volkswagen Passenger Cars with Directors of Volkswagen Mumbai North at the inauguration of Volkswagen new dealership in Mumbai Volkswagen Mumbai North, Mody Auto Corp. Share Honda 29% Sudhir Rao, CMD, wants to create an Indian and Czech fusion for product planning. Volkswagen 56% Skoda 8% Renault 0% Toyota 3% We have no plans to get into the Civic segment. We had seen the squeeze coming sometime back and we had to prioritize our investments, says Gnaneswar Sen, senior V-P (sales and marketing), Honda Cars India Ltd. Nissan 4% The company is currently manufacturing about 1.5 lakh units a year at its plant in Karnataka. We are working to utilize full capacity within two years as we see demand rising both in India and overseas, said Shekar Viswanathan, Vice-Chairman and Whole-time Director, TKM. Nissan CEO Carlos Ghosn finds Datsun a tough sell even at $5,000 each Unit: BMI top management analysis People Like Mr. Lespiaucq, Mr. Mayer & Mr. Sen had manage to contribute for more than one platform Positioning platform Share Charlos Ghosn 1% Shekar Vishwanathan 2% Michael Mayer 2% Guillaume Sicard 3% Trevor Mann 1% Tetsuo Iwamura N Raja 0% 1% Sumit Sawhney 0% Mahesh Kodumudi 0% Thierry Lespiaucq 53% Interview Trevor Mann Photo 2 Thierry Lespiaucq 4 1 Tetsuo Iwamura 4 Sumit Sawhney 2 1 1 1 Shekar Vishwanathan 2 1 N Raja 2 1 Michael Mayer 2 1 1 Mahesh Kodumudi 1 Guillaume Sicard 3 Charlos Ghosn 2 Jnaneshewar Sen Unit: BMI Industry Sudhir Rao Sudhir Rao 8% Jnaneshwar Sen 29% Company 4 2 3 1 spokesperson comments Pramod Amthe, Auto Analyst, CIMB Annual Losses, Honda Amaze, Honda City, Honda Market Share, Mobilio Sumit Sawhney managing director and Mahesh Kodumudi, Volkswagen India Chief Company Profile, Employee Engagement, Future Plans, Hatch Back Segment, Recruitment Sudhir Rao, CMD, Skoda India chief executive, Renault India Deregulation Diesel Price, recall Policy Company Profile, Employee Engagement, Future Plans, Hatch Back Segment, Recruitment, Fabia Michael Mayer, Director, Volkswagen Passenger Cars spokesperson comments N Raja, Senior Vice President & Director (Sales & Marketing), Toyota Kirloskar Motor Branding, Dealer Network, Hatchback Segment, Dealership, Recall Policy, Volkswagen Beetle Deregulation Diesel Price, Festive Season Offers, Corolla Thierry Lespiaucq, MD Sales, Volkswagen Shekar Vishwanathan, VP, Toyota Kirloskar Domestic Sales, Future Plans, Investment, Lamborghini, Positioning, Small Car Segment, Volkswagen 10 Yr. Blueprint Recruitment, Toyota Karnataka Plant spokesperson comments Guillaume Sicard, Operations President, Nissan India Jnaneshwar Sen, Honda Senior VP (marketing & sales) Nissan Terrano Trevor Mann, Chief Perfromance Officer, Nissan Nissan Datsun Automatic Cars, Deregulation Diesel Price, Dealer Network, Honda Civic Tetsuo Iwamura, Honda Executive Vice President Honda Recall product analysis Nissan's compact SUV Terrano completed one year in the Indian market this month and to mark the occasion, the company introduced a limited anniversary edition of the car Honda -21% Toyota launched its much awaited Etios MMC at Om Toyota showroom at VKI Area Jaipur. Share Skoda 0% Volkswagen 16% Toyota 12% Renault 3% A couple of months ago, Volkswagen gave its hot hatch the Polo a mid-generation facelift. Coinciding with the introduction of the new 1.5-litre TDI diesel engine, VW also managed to give the Polo subtle exterior changes that have gone on to improve the car European looks. When Skoda entered the Indian market a little over a decade ago, not many people had heard of the company. Yet, it just took a single brand like the Octavia to establish the Czech automaker as the first mover in the premium sedan segment. Nissan 28% Chevrolet 20% Another hatchback that was once popular in the local market, the Chevrolet Spark, is also nearing the end of its life cycle Finally, the wait is over. Renault has confirmed that in the next couple of months, you could actually walk into their showrooms and write off that cheque for a Duster 4x4. It’s called the Duster AWD and in essence, that’s what it is an all-wheel drive version of the regular Duster that can send power to all four wheels when the situation demands. Unit: BMI Honda Cars India (HCIL) is recalling 2,338 units of its hatchback Brio, compact sedan Amaze and sports utility vehicle CR-V manufactured between September 2011 and July 2014 to replace a faulty part related to airbags. product segment analysis Nissan received maximum coverage from hatchback Sedan and SUV Segment Millions 2.5 Share Own Segmentation Honda 2 Skoda 1.5 Renault 1 Toyota 0.5 Chevrolet 0 Hatchback MUV Sedan SUV -0.5 Nissan -1 Volkswagen -2 -1.5 Unit: BMI Volkswagen Nissan Chevrolet Renault Skoda Honda 0 2 Millions Toyota Hatchback MUV Sedan SUV Unit: BMI 2.5 -0.5 -1 Terrano-Nissan Spark-Chevrolet Etios-Toyota Polo-Volkswagen Etios Cross-Toyota City-Honda Vento-Volkswagen Rapid-Skoda Etios Liva-Toyota Corolla-Toyota Civic-Honda Datsun Go Plus-Nissan Duster-Renault Beat-Chevrolet Accord-Honda Fluence-Renault Octavia-Skoda Jazz-Honda Cross Polo-Volkswagen Beetle-Volkswagen Datsun Go-Nissan Altima-Nissan Camry-Toyota Passat-Volkswagen Fortuner-Toyota GT-R-Nissan Sail-Chevrolet Scala-Renault Forester-Chevrolet Tavera-Chevrolet Micra-Nissan Sunny-Nissan Laura-Skoda Amaze-Honda CR-V-Honda Datsun-Nissan Brio-Honda Millions product analysis Nissan Terrano received maximum coverage All Car Ranking 2 1.5 1 0.5 0 Corporate analysis Share Skoda 10% Honda -5% Renault 11% Toyota 8% Volkswagen 60% Nissan -6% Topic Company BMI in Mn Small Car Segment Volkswagen 2.42 Future Plans Volkswagen 1.31 Export Business Nissan 1.27 Export Business Renault 1.27 Honda Market Share Honda 1.14 Volkswagen 10 Years Blueprint Volkswagen 0.89 Positioning Volkswagen 0.83 Global Sales Toyota 0.76 VW-Faw Joint Venture Volkswagen 0.75 Make in India Campaign Volkswagen 0.75 •Ger man car maker Volkswagen is considering a sub-meter car for India, and may even look at a compact utility vehicle, as it gets ready to accelerate its drive in the country over the next 10 years. •Nissan Motor said on Thursday it is recalling 260,000 vehicles globally due to a defect in driverside airbags made by Takata. •Toyota kept its lead over rivals Volkswagen and General Motors as the world's top-selling automaker in the first nine months of the year •Japanese carmaker Honda strategy to introduce diesel models in the Indian market seems to be working. Honda Cars India has, within a very short span of unveiling its new diesel models, seen significant improvement in bottom line, though it is still in the red. Volkswagen Nissan Toyota Honda Unit: BMI distribution analysis Share Honda 51% Unit: BMI Topic Company Dealer Network Honda 0.08 Dealer Network Volkswagen 0.08 Volkswagen 49% • We are already well setup with our brand and we aim to get into more segments soon to give more choice to our customers. • Honda Cars India has decided to expand its dealer network by 35% Volkswagen Honda BMI in Mn hr analysis Share Skoda 27% Topic Company Employee Engagement Skoda 0.05 Recruitment Toyota 0.27 Recruitment Skoda 0.05 Toyota 73% • Rao maintains that it has become more humane too keeping employees happy. Our employee engagement index has gone up consistently in the last two years despite tough measures. People find the job more interesting and are learning a lot more. They are feeling good about themselves. Skoda Unit: BMI • We employ locals in our best interests regardless of the policy said Shekar Viswanathan, vicechairman at Toyota Kirloskar Motor Toyota BMI in Mn geographical spread geographical spread Honda received maximum coverage from various cities 100% 80% 60% 40% 20% -60% -80% -100% Volkswagen Unit: BMI Nissan Chevrolet Toyota Renault Skoda Honda Noida Jalandhar Chandigarh Jaipur Lucknow Ahmedabad Kochi Bengaluru Hyderabad Chennai Kolkata New Delhi -40% Pune -20% Mumbai 0% geographical spread :: Mumbai Nissan is covered by maximum publication 30 25 20 15 10 5 Volkswagen Unit: Article Nissan Topic Nissan Terrano (Photo) Nissan Terrano Chevrolet Spark Small Car Segment Volkswagen Polo (Photo) Honda Amaze (Photo) Future Plans Thierry Lespiaucq (Company) Toyota Corolla Honda Civic Chevrolet Company Nissan Nissan Chevrolet Volkswagen Volkswagen Honda Volkswagen Volkswagen Toyota Honda Toyota Renault Skoda Honda BMI in Mn 11.28 7.10 2.83 2.42 1.96 1.62 1.31 1.31 1.13 1.09 The Economic Times Gujarati Afternoon Despatch & Courier The Times of India Punyanagari Mid Day Free Press Journal The Indian Express The Asian Age Mint Hindustan Times Daily News Analysis The Hindu Business Line Financial Chronicle The Financial Express The Economic Times Business Standard 0 publication & journalist detail publication detail In different mainline Nissan coverage is maximum English Mainline Publication Volkswagen Nissan Chevrolet Toyota Renault Skoda Honda Daily News Analysis 1 4 1 5 2 Hindustan Times 3 2 1 2 5 The Asian Age 1 1 3 2 The Indian Express 4 1 1 1 2 Free Press Journal 1 1 1 2 Mid Day 1 1 The Times of India 1 3 Afternoon Despatch & Courier 1 Deccan Herald 1 1 1 1 Millennium Post 1 The Pioneer 1 1 3 1 The Sikh Times 1 The Sunday Standard 1 1 1 1 Financial Publications Business Standard 3 4 3 6 3 1 8 The Economic Times 3 5 3 8 5 3 6 The Financial Express 6 7 7 1 20 Financial Chronicle 3 3 6 1 8 The Hindu Business Line 8 5 6 1 3 4 1 Mint Unit: Article Volkswagen Nissan Chevrolet Toyota Renault Skoda Honda The Economic Times Gujarati 1 The Economic Times Hindi 1 1 1 2 2 publication detail Toyota was dominated in Hindi mainline where in vernaculars Nissan and Toyota coverage was more Hindi Publication Aaj Ka Anand Ajit Samachar Hindi Milap Hindustan Maha Medha Navbharat Times Sandhya Times Vir Arjun Volkswagen Nissan Chevrolet Toyota Honda 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Vernaculars Publications Punyanagari 1 1 Maharashtra Times 1 Prajatantra 1 Pudhari Unit: Article Volkswagen Nissan Toyota Renault Honda 1 1 1 journalist detail Journalist contribution for Honda was maximum Unit: Article Journalist Publication Chevrolet Honda Nissan Rachit Vats FE 10 Ketan Thakkar ET 6 Lawrence Ulrich FE 2 Michael Gonsalvis FC 3 Swaraj Baggonkar BS 1 2 Anil Sasi IE 1 Chanchal Pal Chauhan ET 2 Sumant Banerji HT 2 Malini Goyal ET 1 Nabeel Khan ET M Saraswathy BS 1 Murali Gopalan HBL Amrit Raj Mint Mari Saito FC 2 Roudra Bhattacharya FE Shruti Srivastava IE Siddharth Philip DNA/Mint Anil Urs HBL Craig Trudell Mint Hormazd Sorabjee Mint Jharna Mazumdar FC K R Balasubramanyam ET Maki Shikari FC Masatsugu Horie Mint Nachiket Kelkar HT Pankaj Doval ToI 1 S Murlidharan HBL S Ronendra Singh HBL V Rishi Kumar HBL Renault Skoda Toyota Volkswagen 1 1 2 1 1 1 1 1 2 1 1 1 2 1 1 2 2 2 1 3 4 1 2 1 1 1 1 2 2 1 2 1 1 1 1 1 2 1 1 2 1 1 1 1 1 1 1 1 1 1 1 TV medium share of voice Honda ranked #1 among all players Skoda 5% Honda 50% Volkswagen 45% HONDA: VOLKSWAGEN: SKODA • Honda City comparison • Volkswagen Polo (Comparison) • Skoda Rapid (Specification) Unit: BMI sentiment analysis 100% coverage positive for all brands 100% 90% 80% 70% 50% Negative Toyota stock comparison 60% Neutral Honda City comparison Positive Skoda rapid specification 40% 30% Volkswagen polo comparison 20% 10% 0% Honda Unit: Sec Skoda Toyota Volkswagen trend analysis Honda and Volkswagen gained maximum visibility. Thousands Honda 600 500 400 300 200 100 0 Unit: BMI Skoda Toyota Volkswagen parameter analysis product stories drove coverage Corporate Product and Services 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Honda Unit: BMI % Volkswagen Skoda Toyota product analysis: comments & reaction Skoda 5% Volkswa gen 45% Honda 50% Parameter Hyundai I20 Maruti Swift Volkswagen Polo Design Big change and thus a stunner No update Facelift but no big difference Interior New interiors Space Good Criticize in past for space Criticize in past for space Driving aspect Not fun to drive but compared to previous i20 overall its good Polo is way ahead with good package like suspension and staring feedback, have stability has right quality Value for money Top end model expensive but its value to money Expensive to maintain Parameter Honda City Hyundai Verna Maruti Ciaz Parameter Skoda Rapid Design Minor revolution Too radical design but up to date to current market Good, wider longer . Look big as compared to other two Design Interiors Cabin feel plasticky but touch system is very much updated Good looking cabin . Fix and finish is also good Simple and easy to access layout. Cabin feel best and updated Not many change but has done Clever changes like new engine & automatic gearbox Black addition package form company will give it more sporty look Interiors Ample space in rear Rear space is less Hardly any difference but comes with parking sensor features. Comforts Undisputed king in this segment King of package and features provide good fight Interiors are pleasant and have enough space thus plenty of legroom Price not so badly price as compared to other competitors Comforts Overall Unit: BMI % Ample space The kind of package giving it’s seems that they have a strong contender channel & journalist detail channel details Channel CNBC TV18 ET Now Program Name Honda Overdrive_CNBC TV18 Volkswagen 8 Skoda 8 News_CNBC TV18 Business Tonight_ET Now 2 Top Speed_ET Now 2 journalist details Journalist Channel Shereen Bhan CNBC TV18 Rohit Paradkar CNBC TV18 Utkarsh Chaturvedi ET Now Unit: Clips Jamshed Patel CNBC TV18 Rajiv Mitra ET Now Program name Honda Overdrive_CNBC 5 TV18 Overdrive_CNBC 3 TV18 Business Tonight_ET 2 Now Overdrive_CNBC TV18 Top Speed_ET Now Volkswagen Skoda 2 4 2 2 Web medium share of voice Skoda ranked #5 among all players Chevrolet 6% Renault 6% Nissan 27% Skoda 6% Volkswagen 9% Honda 23% Nissan: Toyota: Honda: •Datsun Go •Evalia •Datsun Go plus •Etios •Innova •Global Sales •City •Dealer Network •Brio Unit: BMI Toyota 23% Volkswag en: •Cross Polo •Global Sales •Mody Auto Corp. Pvt. Ltd, Skoda •Fabia •Superb •Octavia Chevrole t: •Spark •Beat •SEMA show 2014 Renault: •Koles •Duster AWD •Lodgy sentiment analysis Overall 87% coverage was positive for industry and 7% coverage was negative Recall Recall Recall Recall Tavera 100% Water Seepage Issues in Duster 90% 80% - Fabia - Superb 70% - Brio - City 50%(comparison) 60% 40% - Etios Cross - Global Sales - Datsun GO - Evalia Neutral 20% Positive - Duster - Koleos - Polo - Global Sales 30% - SEMA show 2014 - Beat 10% 0% Honda Unit: sq. cm % Nissan Toyota Negative Volkswagen Chevrolet Renault Skoda trend analysis 30 Skoda Chevrolet Honda Nissan Renault Toyota 25 20 15 10 Thousands 5 0 -5 -10 Nissan, Honda and Toyota had substantial coverage throughout the period Unit: BMI Volkswagen visibility analysis Honda presence was maximum in Headlines where Nissan presence was more in photo parameter Headline Skoda 6% Chevrolet 9% Renault 5% Honda 27% Photo Volkswage n 9% Volkswagen 6% Chevrolet 9% Toyota 20% Nissan 24% Nissan 26% Renault 9% Toyota 20% Unit: No. of count (%) Skoda 5% Honda 25% parameter analysis Industry received more stories on product and services Corporate Distribution Marketing Product and Services Spokesperson 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Nissan Unit: BMI % Toyota Honda Volkswagen Chevrolet Skoda Renault top management analysis Guillaume Sicard, Operations President, Nissan India introduced new variant of Evalia. He also views deregulation of diesel price as a bold decision by Government of India, in the best interest of Indian economy. share Chevrolet 2% Honda 2% Volkswage n Toyota 1% Renault 1% 0% Jnaneshwar Sen, Honda Senior VP (marketing & sales) will increase dealership network by 35%. On deregulation of diesel price he said that the move will help ease fiscal deficit. Paul Edwards, Vice President of Chevrolet Marketing will showcase 5 Concept Vehicles at SEMA 2014. These concepts suggest possibilities of how to personalize each model and amplify Chevrolet's performance leadership N Raja, Senior Vice President & Director We launched Etios in 2010 and since then have been constantly enhancing the product with upgrades, limited editions and variants. The Etios line up over the years has grown and catered to customers with varied demands. The All New Etios with its premium look is designed to provide a true sedan experience Michael Mayer, Director, Volkswagen Passenger Cars with Directors of Volkswagen Mumbai North at the inauguration of Volkswagen new dealership in Mumbai - Volkswagen Mumbai North, Mody Auto Corp Nissan 94% Sumit Sawhney managing director and chief executive deregulation of diesel prices will be favorable to substantial reduction in government subsidy to reduce overall budget burden Unit: BMI % top management analysis Top 10 share Positioning platform Guillaume Sicard 1% Michael Mayer 1% Jnaneshwar Sen 1% Ajay Raghuvanshi 1% N Raja 1% Industry Philippie Klien 1% Naomi Ishii 1% Vijayendra Vikram Singh 0% photo profile Naomi Ishii Michael Mayer 1 2 1 2 Vijayendra Vikram Singh Michael Mayer (Director, Volkswagen Passenger Cars)has contributed in more than one platform Unit: BMI % 1 1 Guillaume Allan Rushforth 78% Company 2 Jnaneshwar Sen Arun Malhotra 15% Interview 2 1 N Raja 1 1 Ajay Raghuvanshi 1 1 Allan Rushforth 1 1 spokesperson comment Jnaneswar Sen, Senior Vice President, Marketing and Sales Hironori Kanayama, President and CEO, HCIL Dealership network of Honda To double output at Tapukara facility in Rajasthan Honda's diesel engine car sales Decreased production of Amaze Deregulation of diesel price 4th Generation Honda City Launched Guillaume Sicard – President, Nissan India Operations Deregulation of diesel price Special variant of Evalia Philippe Klein, Nissan's chief planning officer On appointment of Allan Rushforth as Corporate Vice President for Global Sales Roel de-Vries, Corporate Vice President, Global Head of Marketing, Communications and Brand - Nissan On appointment of Yaya Toure as its new global ambassador "I'm proud to be partnering with Nissan across its UEFA Champions League and Orange Africa Cup of Nations 2015 sponsorships spokesperson comment Christian Klingler, Group Board Member, Sales Sale of 7.4 million vehicles in this year’s first three quarters. Michael Mayer, Director, Volkswagen Passenger Cars New dealership in Mumbai Deregulation of diesel price Peter Raussendorf, Executive Director HR & Admin of Volkswagen India Private Limited Mechatronics Apprenticeship Programme in India Karl Schlicht Toyota ‘s Euro VP N Raja, Senior Vice President & Director (Sales & Marketing) Naomi Ishii MD Toyota Kirloskar Motor’s Toyota GT 86 second generation Deregulation of diesel price Launched facelifted versions of Etios sedan and Liva hatchbacks. Future Toyota cars to feature finer styling spokesperson comment Paul Edwards,Vice President of Chevrolet Marketing Alan Batey, Executive Vice President of Global Chevrolet Sumit Sawhney managing director and chief executive, Renault India Showcase 5 Concept Vehicles at SEMA 2014 Chevrolet Beat: Good choice in Hatchback segment Deregulation of diesel price interview analysis Interview of Mr. Ajay Raghuvanshi, VP, Nissan India KEY POINTS Inaugurated Nissan Safety Driving Forum Expected better sale in October from September Planning to expand dealership by 2014-15 Evalia’s sales figure Discontinued X-Trail and 370Z Datsun Go+ to launch by 2015 No immediate plan for Terrano 4X4 product analysis Earlier this year Datsun, which is a subsidiary of Nissan, showcased their first product for the Indian automobile market, the Datsun Go, at the Auto Expo 2014. share Toyota India has launched the updated Etios range in the festivity of Diwali. Toyota 25% The Honda City will still remain the preferred choice due to the way it looks, the sort of features it has to offer, space which is plus point and performance which has impressed us along with others (City loyalists over the years). Nissan 26% Honda 21% Chevrol et 6% Renault 7% Skoda 7% Volkswa gen 8% Volkswagen has revealed the Fox Pepper Concept in images and gives the regular Fox hatchback an interesting sporty look coupled with an all-new engine under the hood. The new Skoda Fabia made its public debut at this year’s Paris Motor Show in October. The car will be available in both hatchback and estate versions. Looking for a bigger piece of the entry level luxury SUV pie, Renault has launched the 2014 edition of the Koleos with a series of changes which ought to make it more appealing to customers The updated Chevrolet Cruze comes with a new six-speed manual and automatic transmission that offers improved fuel economy among other changes Unit: BMI % product segment analysis 140 share Own segmentation Chevrolet 120 Renault 100 Skoda 80 Volkswagen Thousands 60 40 Honda 20 Nissan 0 SUV Hatchback Sedan MUV Toyota -20 -20 Chevrolet Honda Nissan Skoda Toyota Volkswagen 0 20 40 SUV Hatchback 60 Renault Sedan 80 100 Thousands MUV Evalia Datsun Go City Etios Etios Liva Datsun Go Plus Etios Cross Brio Innova Cross Polo Fabia Amaze Duster AWD Spark Koleos GT-R Superb HR-V Fox Pepper Mobilio Pathfinder Lexus Beat Cruze Octavia Impala Civic Tyre R Passat Polo Lodgy Sail Accord GT86 Jazz Fluence Mobile Money IDs Rapid Street Up Vision XS-1 Duster Thousands product analysis Nissan Evalia received maximum coverage 40 Unit: BMI Overall car Ranking 35 30 25 20 15 10 5 0 corporate analysis share Renault 3% Skoda 1% Nissan 9% Honda 11% Toyota 40% Volkswagen 36% The performance of Toyota in the field of hybrid cars has been impressive to say the least. Toyota Motor Corporation has reached the magic figure of seven million units’ sales in the first nine months of the current calendar year and still going strong. The manufacturer at present sells 27 hybrid models and plug-in hybrid in over 90 nations across the globe. 11 women and 32 men were awarded from 38 Group locations across 18 countries on 5 continents to apprentices who demonstrated excellent performance and specialist competence. Globally, Volkswagen Group is training about 20,000 young people. Topic Company Global Sales Toyota 6,964 Global Sales Volkswagen 4,008 Best Apprentice Awards 2014 Volkswagen 2,236 Small Car Segment Toyota 1,856 Domestic Sale Honda 1,632 Deregulation Diesel Price Nissan 1,062 Recall Nissan 706 small car segment Renault 520 Global Sale Skoda 220 Honda Cars India Ltd (HCIL) has sold more than one lakh cars powered by its diesel engine in the domestic market. The company first introduced its 1.5L i-DTEC diesel engine in India in April 2013 with Honda Amaze and was sequentially introduced in 4th Generation Honda City in January 2014 and mid-size MPV Honda Mobilio in July 2014. BMI Nissan recalled 9000 units of hatchback Micra and Sunny to replace the defective airbags. The recall is equipped with safety airbags made by Takata supplier. distribution analysis share Nissan Chevrolet 4% 4% Company Dealer Network Honda Honda 75% Volkswagen has inaugurated a new dealership in Mumbai – Volkswagen Mumbai North, Mody Auto Corp. Pvt. Ltd BMI 11,416 Mody Auto Corp. Pvt. Ltd, Volkswagen Volkswagen Dealership, Mumbai Volkswagen 17% Honda India recently announced that it eyes expanding its dealership network by 35 per cent by the end of this fiscal. Topic 2,632 Vinayak Chevrolet, Varanasi Dealer Chevrolet 688 Dealer Network Nissan 576 General Motors India has now inaugurated Vinayak Chevrolet, a 3S facility in Varanasi taking its count in Uttar Pradesh to 16 sales outlets and 20 service facilities. GM India now has 262 sales points and 275 service outlets in India. Planning to expand 200 dealerships by the end of 2014-15, target is to maximize reach in top-20 cities marketing analysis share Chevrolet 22% Topic Company Nissan Teaser Nissan 8,280 SEMA Show 2014 Chevrolet 2,528 Nissan 78% Nissan teased an image of its new concept which will be showcased at the Sao Paulo Motor Show, Brazil starting from October 28. The teaser image suggests that the new vehicle will be an SUV or a crossover 2014 SEMA will see Chevrolet Cruze RS Plus Concept, SS Sport Concept, Sonic Performance Concept, Sonic Accessories Concept, and Impala Blackout Concept being unveiled. BMI website detail Honda news was covered on all websites followed by Toyota Website Nissan Toyota Honda Volkswagen Skoda Chevrolet Renault Rush Lane 11 16 15 13 3 7 7 CarTrade.com 12 16 17 9 2 4 6 CarDekho 12 18 9 9 5 2 2 Motorbeam.com 8 15 9 13 4 7 CarWale 8 12 8 5 OnCars.in 2 7 9 4 AutoCar India 5 6 6 6 Team-BHP.com 3 6 5 7 Motoroids.com 6 4 6 4 Cartrade 2 8 5 4 2 Zeegnition 3 2 3 2 1 Motor Trend India 2 3 3 2 1 Indian Drives 1 2 4 4 Burn Your Fuel 4 1 1 1 Goa On Wheels 2 1 1 NDTV 1 1 1 Biggaddi WheelsUnplugged.com 1 1 1 1 3 1 4 5 1 3 4 1 1 1 3 1 1 2 1 2 1 journalist detail Unit: No. of articles Journalist Website Aditya Chatterjee CarTrade.com Ashwin Ram N P Rush Lane Nikhil Puthran CarTrade.com Nabanita Singha Roy Rush Lane Raunak Awasthi CarDekho Sagar Patel Rush Lane Roger Dsouza CarTrade.com Selvin Jose CarWale Sagar Bhanushali CarWale Hamza Ansari Indian Drives Saurabh Sharma CarDekho Eliza Lobo CarTrade.com Suraj Viswanathan Motoroids.com Akshit Juneja CarDekho Utkarsh Chaudhary Burn Your Fuel Pearl Daniels Rush Lane Rajpal Singh CarDekho Ninad Ambre CarWale Bala Subramaniam N CarDekho Venkat Desirazu CarWale Suvil Susvirkar Motoroids.com Vikram Gour Zeegnition Saeed Akhtar Motoroids.com Ayan Ghosh Motoroids.com Gautam Goa On Wheels Firdaus Shaikh CarDekho Nikhil Raghavan CarTrade.com Ajit Menon Zeegnition Muntaser Mirkar Zeegnition Uttara Choudhury Burn Your Fuel Vikas Yogi NDTV Saad Anwar CarDekho Prithvi Radhakrishna CarDekho Maximum journalist contributed to Honda and Toyota Nissan Toyota 6 5 4 5 3 1 2 2 5 1 4 1 3 1 3 1 1 1 2 1 Honda 10 7 9 4 8 3 2 3 3 2 3 2 2 3 1 2 1 3 1 2 1 1 2 1 Volkswagen 6 7 5 2 2 4 7 2 2 4 1 2 3 1 1 2 3 1 3 1 2 1 1 1 Skoda Chevrolet 8 4 2 4 2 3 2 2 3 3 1 4 2 2 1 1 Renault 2 3 2 3 1 1 2 2 1 2 3 1 1 2 2 2 3 1 2 1 1 1 1 2 2 1 3 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 Social medium share of voice Nissan ranked #4 among all players Toyota Renault Skoda 1% 2% 3% Volkswagen 0% Honda 18% Nissan 76% Nissan: Honda: Renault: Skoda: Toyota •#TerranoAnnive rsary •Evalia •Datsun Go plus •#AmazeLongest Drive •Amaze •City •#Duster AWD •contest •#DusterAWDCr ew •Rapid •Rapid TVC •Vision C •Etios •Fortuner •Faishon Bombay Daily Unit: BMI Period: 13th to 31st Oct’14 Volkswage n: •Passat •Polo •Udaipur sentiment analysis Overall industry received 87% positivity and 12% negativity. 100% Customer care & servicing Fake contest servicing Customer care & servicing Fake contest Customer care 90% 80% 70% Negative 60% Neutral - #TerranoAnniversary 50% Positive #DusterAWD 40% Etios - #AmazeLongestDrive 30% Rapid Polo 20% 10% 0% Nissan Unit: sq. cm % Honda Renault Skoda Toyota Volkswagen trend analysis 3 2.5 2 1.5 1 Millions 0.5 0 -0.5 Unit: BMI Toyota Nissan Honda2 Renault Skoda Volkswagen visibility analysis Nissan visibility was maximum (63%) Toyota Renault 3% 3% Volkswagen 2% Skoda 6% Honda 23% Nissan 63% parameter analysis Marketing stories followed by product news was largely talked Marketing P&S Corporate Spokesperson HR Distribution 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Nissan Unit: BMI % Honda Renault Skoda Toyota Volkswagen Post’s corporate analysis share @RenaultIndia guys to boost sales here pls make ownership affordable by start open spares sale in retail market like Maruti. #protip Skoda 11% Volkswage n 19% Indian auto industry embraces diesel price deregulation @RenaultIndia -@Nissan developing low cost airline thinking for the car industry: small but affordable frills Renault 42% Nissan recalls around 9000 units of Sunny & Micra because of faulty airbags Datsun's lackluster initial sales fall below Tata Nano Toyota and Volkswagen India react to deregulation of diesel price Nissan 28% RT @YogenPratap: @volkswagenindia the group crosses the 200 million mark in vehicle production @AUTOBILDMAG Volkswagen Academy India’s apprentice Anshuman Srivastava receives Best Apprentice Award @SkodaIndia what were the top management thinking while pricing a super flopped model like YETI ? Who is his right mind will but that guys ? Unit: BMI % marketing analysis Skoda Toyota 2% 1% Renault 2% Volkswagen 1% Company share Nissan I lay on the grass and the Terrano was a blur Even then it was a poetic murmur! @Nissan_India #TerranoAnniversary -@Nissan_India #TerranoAnniversary May the Force of TERRANO Be With You All Now and Always in the Years To Come -@Nissan_India #TerranoAnniversary No road's been difficult for you As you've so well proved! U're to d upward bound! - RT @HondaCarIndia: Want to know what happened on day 30 of the #AmazeLongestDrive? - RT @FechTreak: RJ Rapid Rashmi is entertaining and she sings well too.. @HondaCarIndia #AmazeLongestDrive #Amaze - RT @HondaCarIndia: Day 31 on the #AmazeLongestDrive we captured some amazing moments & drove on the well maintained NH-7. Honda 19% RT @SkodaIndia: With cruise control, rest your 'accelerator foot' on open roads in the New #SKODA #Rapid -RT @SkodaIndia: The New #SKODA #Rapid. It's got the looks, the drive and the spirit. Experience it yourself: - RT @SkodaIndia: Have you watched the thrilling TVC of the New #SKODA #Rapid yet? Nissan 75% Topic Company #TerranoAnniversary Nissan 5,478,548 #AmazeLongestDrive Honda 1,456,436 Nissan Cars Nissan 328,698 Nissan Terrano Nissan 252,818 Skoda Rapid Skoda 94,040 #DusterAWD Renault 87,270 Toyota Etios Toyota 50,872 Contest Renault 34,330 Volkswagen Cars Volkswagen 12762 Unit: BMI % Post BMI -RT @RenaultIndia: Watch the new Renault #DusterAWD’s advanced suspension iron out every crease on the road as well as off it -@RenaultIndia @Animesh_F1 @Narenk90 #DusterAWD Thanks a lot team for this wonderful G Shock watch #Lovingit -#Toyota #Etios, #Liva facelift launched with standard dual #airbags; -@CarWale Here's my love... The beast @Toyota_India Fortuner... A small surprise for my mum... #CarWaleDiwali -Toyota @Toyota @Toyota_India partners with fashion diva Claire Sulmers #fashionbombdaily -RT @indianautos: #VW #Fox Pepper small car concept revealed ahead of the Sao Paulo show -RT @volkswagenindia: Dual front airbags and superior build quality. Standard in every Volkswagen. Product & Services analysis Company 100 share 80 Post - We are in Amritsar to drive the @Nissan_India #Terrano to Palampur. Excited to explore @PD_Official . @Nissan_India Evalia Special Variant launched in India @Nissan_India #Evalia gets souped up with aggressive styling & additional features.Priced at ₹11.61 lakhs @motorbeam -#Toyota #Etios and #Liva facelifts from INR 4.76 lakhs – - Very happy to see dual airbags as standard on all variants in the new Toyota Etios and Liva... Well done @Toyota_India 60 40 -RT @SkodaIndia: Experience lightning fast gear shifts with the 7speed #DSG gearbox in the New #SKODA #Rapid: -RT @SkodaIndia: The #SKODA Vision C Concept, equipped with a bivalent CNG + petrol turbo engine, can attain speeds of 214 km/h. -@SkodaIndia I am still awaiting your reply... Hope you use social media for not just promo/marketing...but also customer service! -@SkodaIndia I have written to that email I'd & to Mr. Sudhir Rao. Wonder if I could speak to someone responsible,its a consistent experience RT @tweets_subrat: Cheated by @SkodaIndia - Don't buy Skoda Vehicle- Worst Car Company! I want my money refund with compensation! 20 0 Thousands -20 -40 -60 Topic Company Terrano Nissan 61312 Rapid Skoda 52830 Etios Toyota 36108 Servicing Renault -9594 Servicing Volkswagen -15537 Customer care Honda -17440 Recall Honda -19704 Customer care Volkswagen -30318 Skoda -53240 Customer care Unit: BMI % BMI -@RenaultIndia misguide the costumer.All they say is "Parts are not available" are you kidding me. This is a car which is in high demand cont -@RenaultIndia i bought a duster about 8 months back and about 2 months back i met with an accident. Ever since then my car has been cont. -@RenaultIndia you hv the worst after sales service i hv ever come across. When u sell a car, train ur people at service center how to tlk. -#Honda #Brio, #Amaze, #CRV #recalled due to airbag fault >> http://t.co/yamGQBqryU @hondacarindia -@HondaCarIndia Another joke. I had sent my mail on 14/10/2014. Till today, no response. This is the customer care of #Honda in #India -@volkswagenindia my car reduced to ashes at the service center yet to get the compensation from the Volkswagen India -Dear @volkswagenindia price for jetta door lock quoted as 9k n 7k by 2 VW dealers in Mumbai. Explain the difference. Rampant malpractice? spokesperson analysis share Nissan 28% Honda 40% Post What are @HondaCarIndia’s prospects in the #luxury car market? Prez. & CEO Hironori Kanayama tells on #CeoOnTheDrive| Watch Chairman & MD, Sudhir Rao discuss @SkodaIndia's plans with @hormazdsorabjee on #CEOonTheDrive Skoda 32% Topic Company BMI Hironori Kanayama Honda 5,456 Sudhir Rao Skoda 4,284 Datson Redi Go Nissan 2,288 Unit: BMI % Company - "There is opportunity for a high quality, feature rich car below Rs 3 lakh," says @Nissan_India pres Guillaume Sicard, hinting at redi-GO - #GillaumeSicard president @Nissan_India recognises to shift focus to #India & marketing the weakest HR analysis Skoda 22% Company Nissan 1% share @HondaCarIndia Hi! I am MBA first year student! I would be really thankful if you could guide me regarding your summer internship program ! Topic Company Plant Tour Volkswagen Internship Skoda 690 Queries Honda 690 Arun Malhotra Nissan 30 Unit: BMI % @volkswagenindia visited the pune plant 2day an awesome exposure starting 4m the initial station to th end point! Quality n th staff 2 good @SkodaIndia Hi I am MBA first year student! I would be really thakful if you could guide me regarding your summer internship program ! Volkswagen 56% Honda 21% Post BMI 1,518 RT @CarWale: Arun Malhotra has been appointed as the new managing director of @Nissan_India Distribution analysis 10 Company - share 5 0 Refreshed #Toyota #Etios and #Liva arrive at dealerships – Comment on In Images – Refreshed Toyota Etios and Liva arrive at dealerships by Mohan Mathew -@Flipkart takes online shopping to the next level. Introduces sale of @RenaultIndia #Duster on its homepage! -Volkswagen India inaugurates new Mumbai North dealership - @volkswagenindia what is the expected delivery date for vento TDI DSG? is thr an increase in price for same effective nov 01, 2014? - @volkswagenindia Team,your demo car with plate KA 51 TC 08 in Bangalore was driving very rash & ignored all traffic rules.Please take action -5 -10 Thousands Post -New Review on SURYA NISSAN: Guarantee Card not offered inspite of Asking 8 times in 3 months @Nissan @Nissan_India - @Nissan_India In still bearing you.... But no RC so far. Poor service. - @Nissan_India my number 7507976020 Car terrano premium model bronze grey color ordered on 25/09 still no update on delivery. -15 -20 Topic Company BMI Etios Toyota 4,590 Flipkart Renault 3,444 Dealers Skoda -1,400 Delivery Delay Honda -2,114 Complaint Volkswagen -2,156 Car registration Honda -2,214 Surya Nissan Nissan -2,552 Laura Skoda -2,856 Customer care Unit: BMI % Honda -2,988 -@SkodaIndia viraj Skoda changes battery when it wasn't required !!! #skoda #laura - @SkodaIndia Your dealer's are crap. That's why I never buy Skoda again - @SkodaIndia : Want to know the delivery period for Octavia 1. 4 TSI ambition black, booked on 16th July 2014, yet to receive any intimation - @SkodaIndia I regret the decision of booking Superb with you. Nearly 3 months, and your dealer is still clueless on an ETA date of delivery. -@HondaCarIndia 9810182727 Gurgaon ring road Honda. I have withdrawn my booking out of disgust. May buy 1st non Honda car in ten yrs now. -Unprofessional of @HondaCarIndia dealer asking to either pay more money for car registration or get it done myself after temp no. expired.2 @HondaCarIndia Whom can i reach for delayed delivery without intimation? Pathetic customer service,ring road honda,Gurgaon. platform detail Twitter platform contributed maximum by each company maximum covered by Nissan Twitter WordPress vBulletin Honda Skoda Facebook Blogger Blogsmith 3500 3000 2500 2000 1500 1000 500 0 Nissan Unit: no. of posts Renault Volkswagen Toyota Author detail Top 20 Author for NISSAN Top 20 Author for HONDA Top 20 Author for SKODA Top 20 Author for RENAULT Top 20 Author for VOLKSWAGEN Top 20 Author for TOYOTA stopthestart Bhavya_Kaushik dhavalgandhi007 parinshah79 autocarindiamag indianautos InMyLifeeeeee LilMissDoubtful madhav_pastey TarunWadhwani92 VijitJain MehekMahtani alexguiarebello Sihyeu Loveyouchoti ashgoenka1 SanRMaadhwa vinaylohia82 jaythakkar9 BunnyPunia cskkanu EvoIndiaMag RKotra rohanbajaj2008 arvindpassey Hetal8485Patel tweets_subrat DrShefali23 setu4993 MotownIndia ursvenkey ShantonilNag CON_BJPbhaibhai Dhyani1811 Nisha_Hindu motorbeam MehekMahtani gupta_kaushal naalayak_dude MotorVikatan 99Cars PTharyan divyamisra2 DeepuD_84 Vixxzzz iamafhu amrit_jha autocarindiamag krk77 vinaylohia82 amitsingh2220 aditikaps SaahilGM madsarmad NimmmaK parinshah79 abhiru80 dineshjoshi70 skodithala 99Cars abyshekhar rimsriya EvoIndiaMag Greatssk wolfmiaow anindasardar sushilkumars AlnoorKotadia trinitiesinfo iamKaranB theangrysaint CarDekho goeldeepak09 nidc13 whizkaran ketankapoor Zigwheels karishmadmpy cool_vand indianautos justnlawless DJPRATIKELEVAT E Angadluthra Zeegnition nidc13 MehekMahtani svp7 RoyalNsmart adixxon singharpit31 thekopargaonkar gaadi iPankajS Animesh_F1 vishalkmumbai hriddhi10 D_KohlEyedChic highwayrocky hellzangell ashishlimaye Bingeljell Dulal_Upadhay KripalMangukia Being_royals iumsaqlain Narenk90 ni_sh_il Pooja14230261 Being_Alien csannukr adixxon jattsays VW401Dixie aarizrizvi pratheesh_ps MaitreniMishra milind1835 ItsShannaMay Iamfahdbaig deepakgurunath Unit: no. of posts Thank you Merrill Sequeira Merrill.sequeira@kanalytics.in +91 9819208301 Ashutosh ashutosh@kanalytics.in +91 98202 81935 403, Shivam Chambers, SV Road, Goregaon-West, Mumbai-400 062 www.kanalytics.in