Product Sheet Advertising Effectiveness The Challenge for Every Advertiser and Agency: Are consumers noticing our advertising? Does it engage them emotionally? Will they remember it? These three criteria are critical to the success of any ad, and every campaign. Because if your advertising scores well in these essential categories, the chances are good that a purchase decision will follow. But how can you determine if your messages trigger these vital responses—and know with absolute clarity and reliability, and no ambiguity? measurements, we can pinpoint exactly which elements of your advertising—in any medium—are attracting your target audience’s attention, engaging their emotions, and being remembered. A GPS for Great Advertising The results are crystal clear. But we don’t stop there. NeuroFocus provides specific recommendations based upon these brainwave findings, designed to help render the final creative product the most captivating, emotionally involving and memorable it can be. It’s a roadmap to creating the most effective marketing communications you can make. Truth@2,000 Times a Second Now you can. Because your target consumer’s brain will tell you—at 2,000 times a second. That is the speed at which NeuroFocus measures actual brainwave activity, employing high-density arrays of EEG (electroencephalography) sensors to capture signals from as many as 128 separate sectors of the brain. Combined with sophisticated eye-movement tracking technology and other biometric NeuroFocus, Inc. is a strategic partner of The Nielsen Company © 2008 NeuroFocus, Inc. NeuroFocus and the NeuroFocus logo are registered trademarks of NeuroFocus. All Rights Reserved 2008. 1200 Fifth Street Berkeley, CA 94710 T 510.526.1616 F 510.526.9900 www.neurofocus.com Product Sheet Brand Essence What Are You? EEG’s: Eyes Into the Soul of Your Brand Cool? Affordable? Desirable? Credible? Effective? Unique? Trustworthy? Genuine? We employ high density arrays of EEG (electroencephalography) sensors to track as many as 128 different sectors of the brain, simultaneously. Combined with sophisticated eye movement tracking tools and GSR (galvanic skin response) metrics, we derive answers to the three questions that are the keys to understanding if and how consumers are responding to your brand’s attributes through your packaging, pricing, messaging, promotions—virtually every aspect of your marketing. We can measure them all. • Are they paying attention? • Are they emotionally engaged? • Are they remembering your brand, what it stands for and what it is offering them? Trying to track down the specific attributes that consumers assign to your brand is like a treasure hunt in the dark—without a map. You can form focus groups and solicit survey answers— but the results aren’t going to be as reliable and accurate as you really need. But there is a better alternative, brought to you by the latest advances in neuroscience. How do you determine what the true nature of your brand really is? Accurately, reliably, without guesswork? Focus groups and online surveys can give you an approximate version of the truth—but when you’re investing millions, is close enough good enough? Neurons Never Lie At NeuroFocus, we dive to the true essence of your brand, capture it, analyze it and deliver the most complete and precise picture of how consumers perceive and value it. We can do that because we measure at the most accurate and meaningful level: brainwaves. As the world’s leading neuromarketing research company, our expertise in neuroscience and our patented technologies enable us to derive the most valuable information for any brand and every brand manager and marketer: the brand essence. Your Customer Is Talking to You 2,000 Times a Second. Are You Listening? Because our measurements are so exact, and so rapid--we track brainwave activity 2,000 times each second—our results are clear, concise and actionable. We not only provide you with the findings about the true essence of your brand, we deliver specific recommendations on how best to leverage its meanings and its strengths to consumers. NeuroFocus, Inc. is a strategic partner of The Nielsen Company © 2008 NeuroFocus, Inc. NeuroFocus and the NeuroFocus logo are registered trademarks of NeuroFocus. All Rights Reserved 2008. 1200 Fifth Street Berkeley, CA 94710 T 510.526.1616 F 510.526.9900 www.neurofocus.com Product Sheet In-Store Experience Is Your P-O-S D.O.A.? It’s where the proverbial rubber meets the road. Except in this case, it’s where the target audience auditions the aisle. sophisticated eye movement tracking tools, our patented technologies then produce a crystal clear picture of precisely what caught your customer’s attention; what stimulated their emotions; and what passed into their memory. The store aisle, that is. Where all the advertising, the product design and packaging, and the point-of-sale materials intended to sell the brand have to deliver the goods. Literally. More Than Just Research Results: Recommendations But how can you know—with certainty, not guesswork—in today’s crowded retail environment if your target consumer is noticing your brand? If they’re engaging emotionally with your brand? If they’re retaining your brand in their memory? Focus groups fall short, because they can’t replicate the realworld retail experience. But there is a foolproof answer to these questions. NeuroFocus studies the actual, real-time experience of walking through the aisle-not a simulated video test-but real shopping in a real store. Data without direction doesn’t help you decide what will work best to draw consumers to your brand in the retail environment. That’s why we translate our results into actionable recommendations that can be applied to that most real of all merchandising worlds: the actual point of sale. Truth@2,000 Times a Second NeuroFocus applies the latest advances in neuroscientific research to measure consumers’ actual brainwave activity—in a typical store setting. Employing high-density arrays of EEG sensors, we capture the brain’s reactions across as many as 128 individual sectors at 2,000 times a second. Combined with NeuroFocus, Inc. is a strategic partner of The Nielsen Company © 2008 NeuroFocus, Inc. NeuroFocus and the NeuroFocus logo are registered trademarks of NeuroFocus. All Rights Reserved 2008. 1200 Fifth Street Berkeley, CA 94710 T 510.526.1616 F 510.526.9900 www.neurofocus.com Product Sheet Major Metrics Notice. Like. Remember. At NeuroFocus, we measure three fundamental metrics that are the first determinants of marketplace success for any brand, from initial product development through packaging, pricing, advertising and many other forms of marketing. They are Attention, Emotional Engagement, and Memory Retention. Employing high density arrays of EEG sensors across as many as 128 different sectors of the brain, we capture, measure and analyze consumers’ actual brainwave activity to determine precise levels in each of these three categories. Score well, and the chances of success are excellent. But we go a whole level deeper to discover even more data. There are three additional critical factors for successful brand development and marketing. Because without them, you’re either largely left out of the consumer’s purchase decision process; or you’re left defenseless against your competition. Awareness is an obvious asset; persuasion is a little trickier to track; and novelty is the most elusive but perhaps the most valuable advantage to achieve. The Best Defense Is the Brain’s Defense Pure and simple, persuasion is a predictor—a measurement of the ‘propensity to purchase’. Novelty is the degree to which a brand or message or other content has established a set of defenses in the consumer’s subconscious against competitive claims. Gain consumers’ attention; engage their emotions; stimulate retention in their memory; build awareness, provoke persuasion and achieve novelty, and you have accomplished the six steps to marketplace success for your brand, your marketing, and your message. Persuasion. Awareness. Novelty. From our initial gauges of attention, emotional engagement, and memory retention we derive additional measurements for how effective a brand marketing message is at raising awareness, promoting persuasion, and creating novelty in the consumer’s mind. NeuroFocus, Inc. is a strategic partner of The Nielsen Company © 2008 NeuroFocus, Inc. NeuroFocus and the NeuroFocus logo are registered trademarks of NeuroFocus. All Rights Reserved 2008. 1200 Fifth Street Berkeley, CA 94710 T 510.526.1616 F 510.526.9900 www.neurofocus.com Product Sheet Product Design & Packaging It is the element of your brand that stays with the consumer the longest. Logic says that it’s one of the most important factors in your brand’s success. But it’s also one of the most difficult to know if you’ve got right—or not. Out of Focus Focus groups and other conventional research methodologies can provide consumers’ subjective responses to your product design and packaging. Problem is, they’re just that: subjective. But the bigger problem is, they’re inaccurate. Right the First Time. Right Every Time. Product and packaging design are expensive, time-consuming, no-margin-for-error processes. Because we measure consumers’ true reactions, our research can help develop the optimums for both. But we don’t just provide the results— we generate specific recommendations designed to serve as guidelines to achieving the design solutions that attract the most attention; stimulate the desired emotions, and remain in the memory. Modern neuroscientific research reveals that when the brain is asked to recount how it feels about something, or what it remembers, something interesting occurs. The response the brain makes is actually different than what it originally felt or remembered. The One Measurement That Matters NeuroFocus measures responses at the very heart of the brain instead. Employing high density arrays of EEG sensors that track brainwave activity across as many as 128 different sectors of the brain--at 2,000 times a second--we capture exactly what the consumer is paying attention to; what is engaging their emotions; and what they are remembering. NeuroFocus, Inc. is a strategic partner of The Nielsen Company © 2008 NeuroFocus, Inc. NeuroFocus and the NeuroFocus logo are registered trademarks of NeuroFocus. All Rights Reserved 2008. 1200 Fifth Street Berkeley, CA 94710 T 510.526.1616 F 510.526.9900 www.neurofocus.com Product Sheet Pricing As Easy As E=MC2 It seems like it should be the simplest step of any in the marketing process. Setting pricing: as straightforward as adding up the cost of production, distribution and marketing; adding a profit margin; and slotting into a competitive position in the market. Of course, in the real world, price points are a lot more complicated. Just because the numbers add up right internally has little meaning if your customers don’t assign the same value to your brand as you do. You may actually be devaluing your brand by charging too much—or too little. 2,000 Is the Answer That’s how many times each second we measure actual brainwave activity, employing high density arrays of EEG sensors across as many as 128 different sectors of the brain. Through our patented technologies and proprietary methodologies, we can isolate the one price point located deep in the consumer’s subconscious that will serve your brand best. You can know with complete assurance that you’re maximizing the real value of your brand, and your business. It’s as good as money in the bank. The Neurons Know the Right Number But your customer knows the ‘sweet spot’ of pricing for your brand—the number that represents the brand’s true value in their minds. That’s a rich soup of many different ingredients— some of which they can’t articulate for you in any focus group or survey. Their brain knows exactly what that elusive number is, though. And at NeuroFocus, we know where to look for it, how to extract it, analyze it and give you the best recommendation that the leading edge of neuroscientific research can provide today. NeuroFocus, Inc. is a strategic partner of The Nielsen Company © 2008 NeuroFocus, Inc. NeuroFocus and the NeuroFocus logo are registered trademarks of NeuroFocus. All Rights Reserved 2008. 1200 Fifth Street Berkeley, CA 94710 T 510.526.1616 F 510.526.9900 www.neurofocus.com Product Sheet Total Consumer Experience TM The High Five What are the five critical points of contact for your brand with the consumer? Taste, touch, sight, hearing, smell. These five senses form the entire experience that your customer has with your brand. Doesn’t it make sense to know and understand just how that interaction is working? Now you can. With 100% assurance that the information is accurate, and actionable. Total Consumer Experience™ NeuroFocus offers a unique capability to brand marketers: the means by which to measure, with pinpoint precision, exactly how your target consumer experiences your brand. We call it the Total Consumer Experience™. Employing high density arrays of EEG sensors, plus additional biophysical metrics, we capture and analyze consumers’ actual brainwave activity. And we do it at 2,000 times a second. By evaluating how the brain responds to stimuli like the visual and aural sensations of opening the package; smelling the flavors; feeling the product; and tasting, eating or using it, we gain a complete picture of the full range of sensory experiences that the consumer has with your brand. No other research methodology approaches the TCE in terms of in-depth, real-world knowledge and marketing value. Notice. Like. Remember. Does your brand attract consumers’ attention? Does it engage their emotions? Do they remember the experiences they had with your brand? These are the three key criteria that your brand needs to score well in to motivate purchase. These are the three key metrics that we measure. Because we measure them at the neurological level, the results are clear, concise, and reliable. A Deep Dive into The Consumer’s Mind If you’d like to get the best grasp you possibly can of how your customer experiences your brand, use the latest tools and technology and leverage the power of neuroscience: explore the research options at NeuroFocus. NeuroFocus, Inc. is a strategic partner of The Nielsen Company © 2008 NeuroFocus, Inc. NeuroFocus and the NeuroFocus logo are registered trademarks of NeuroFocus. All Rights Reserved 2008. 1200 Fifth Street Berkeley, CA 94710 T 510.526.1616 F 510.526.9900 www.neurofocus.com