10 Deadly Mistakes Entrepreneurs Make That Can Put Them Out of Business www.startaservicebusiness.com copyrighted materials © Page 1 10 Deadly Mistakes Entrepreneurs Make that Can Put Them Out of Business Author: Wessam Mohie Entrepreneurs Coach Middle East #1 Certified Guerrilla Marketing Coach www.startaservicebusiness.com copyrighted materials © Page 2 Mistake 1: Never Taking the First Step This is a very common mistake. There is a large number of people who dream everyday of starting their own businesses. They however keep on procrastinating and postponing their dream. I have personally heard all kind of excuses from several clients I worked with. Does any of the following excuses sound familiar to you? • • • • • • • I don’t have enough money I will start when I get promoted to a manager or When I get married or When I finish my MBA or When I figure out all the details of doing it or When I feel more confident or When the economy picks up What usually happens is even when the above things happen you will still keep on finding new excuses and you will never start out. Be honest with yourself. Are you really not starting your business because of any of the above excuses or because of your fear of failure or fear of embarrassment? If it is the latter, then you are in good company. I want you to know that no one started his business feeling fully confident or fully ready with all the resources. If you wait for circumstance to become perfect, you may not start at all. So regardless of your circumstances, you should overcome your fears and start NOW. Now is the best time to start. This might be the best thing that happens to you in your whole life www.startaservicebusiness.com copyrighted materials © Page 3 Mistake 2: Falling in Love With a New Business Idea for the Wrong Reasons Many aspiring entrepreneurs would fall in love with a business idea for completely the wrong reasons. Do you like your business idea because it is the same idea your friend started a business with and he seems to be doing well so far? If that is your case, be careful, because you never know how passionate or talented he is in implementing this idea. If he turned it into a profitable business that does not mean that anyone else can do the same with his idea. As long as you are not aware of the details, figures and circumstances under which your friend operates his business, don’t just copy an idea because it “seems” profitable to you Is it a totally a new idea where you would like to be a pioneer in? Again this is a common mistake I have seen over and over again. People get excited about totally new ideas that have never been tested. In order to achieve success, your business idea needs to have market appeal. There need to be a hungry market looking for your product or service. It is advisable to operate in markets where demand on a particular product has been proven and tested. Don’t worry , there are multiples of ways to differentiate yourself from the competition that I discuss in my coaching program How to Launch A Successful Business . For the time being however, you only need to go for ideas that have proven market demand. Pioneering an idea can be very costly to test and can take a very long time. In my home country in Cairo there is a very common misconception. People would advice you: if you want to open a successful business, open a restaurant because people will never stop eating. That cannot be further from the truth. Of course it is prudent to think of who is going to buy from you, but when you consider the huge influx of new players in the restaurant market , most of which probably where influenced by the widely accepted misconception, you would be wiser to stay away from this crowded market unless you have a very strong unique selling proposition (USP) that would differentiate you from the masses. www.startaservicebusiness.com copyrighted materials © Page 4 Mistake 3: Spending Too Much Money U Upfront What is the first thing you should do when you start your business? If you are like the majority of new entrepreneurs you have probably answe answered: print my business card, print brochures, rent an office, buy a stock of stationary, design a fancy website…etc. While you would nee need d all of these in your business, business they are definitely not the first things to think of. The one first thing you need to think of is Your Clients. You need to be very clear on them them. You need to be able to describe them in details (who they are, where they live, how old, what do they read, wh what are their likes and dislikes,, how do they spend their leisure time, how educated they are….etc) . A flashy website and stationary never ver build a successful business,, but a continuous flow of clients does does.. In fact you can start out with very modest stationary and office, and allow w your business to upgrade this infrastructure re as you grow. Nourishing your image is important, but unless you have a steady stream of clients, your image alone will not move you forward in business. You need to know that the easiest thing in any starting business is to spend money. money As a business owner you need to adopt a frugal business mindset about every penny you spend. Most new entrepreneurs are limited in budget by definition. That doe doess not have to be a disadvantage, disadvantage unless you mismanage your cash. In my “Break Free From The Daily Grind Grind” coaching series,, I discuss in details several ways of how can an you save money in you your business when hen you are on a limited budget and how being small can be advantageous advantageous. If you want to find out more about it, it please check http://startaservicebusiness.com . If you are like ike some of my clients in Dubai Dubai, you might have got a generous budget to start with. Yet, the rule still applies. You still need to be very mindful about every penny you spend. You need to think of your businesss as a separate entity from you. EEvery penny you spend on your business has to be purposeful to avoid blowing thousands of dollars. www.startaservicebusiness.com copyrighted materials © Page 5 Mistake 4: Getting Bogged Down Into Details One of the biggest mistakes that I have seen my clients doing over and over again is getting bogged down into details, or failing to strategize and see the big picture. This alone can be a deadly mistake to your business. Your job is not to manage the details. Your job is to set the big picture and organize the way all the details fit together. If you became overwhelmed by the details, your business will end up with a scattered set of activities that are completely disconnected and do not belong to a big strategy. You need to have a long range plan so that you are not just looking at what you are going to do this week, month or only this year. You need to ask yourself what you really want out of your business 10 years from now. Do you need a decent business that will cover your costs, generate handsome profit and allow you to stay more time with your family or do you need to launch a million dollar business that would totally change your life style? There is no right or wrong answer to this question. Both are valid dreams and worth pursuing. You just need to identify yours. This would help you manage your fears, moods, emotions and concerns in the present because you will be focused on your long term commitment to succeed. In other words, thinking big will help you act big, while thinking small will lock you up in your comfort zone and in short-term frustrations. www.startaservicebusiness.com copyrighted materials © Page 6 Mistake 5: Avoiding Sales and Marketing One of the things I’ve noticed about self-employed professionals is that selling and marketing our services is one of the least attractive aspects of the job. If I had a pound for every time I’ve heard people say ‘I love serving customers, it’s just getting the work in the first place that I don’t like’ – I’d be a very rich lady by now. When I first started out, I really felt the same. Not only did I not have a clue about how to get business, the thought of picking up the phone, talking to companies and trying to get an appointment filled me with dread. I’m sure you don’t need me to tell you that how we feel and behave towards something is dependent upon the beliefs we hold about that thing. So, what are the beliefs that business owners have around selling and marketing that could possibly be holding them back and getting in the way? One of the self limiting beliefs is “I am not a natural sales person” I think we all have an image of the pushy sales person who would call you repeatedly and was very persistent in his attempts to sell you something. We all swear to not be like them when we are in the situation of having to sell our services. I’ve heard people say this a lot – in fact a few months ago I was talking to a guy who had actually had his own training business for a couple of years and it was doing well – and we were talking about it and he told me that he was applying for jobs again. I asked him why and he said ‘Well, I’m just not a natural sales person and I really hate all the marketing’. I thought it was such a shame as he was obviously doing a lot of things right – but his own perception and his own beliefs about the situation was that there was such a thing as a ‘natural sales person’ and because he felt he didn’t fit, it put him off. We really have got to face up our fears around selling and marketing, stop shying away from it and just get on and do it – because no marketing equals no clients. I would like for you to be in a situation where you actually really enjoy the process of going out and getting clients of your own. This will not happen until you give up your self-limiting beliefs about sales and marketing. And let’s face it, unless you employ someone to do it for you – you are going to have to spend a lot of time doing it – so you might as well enjoy it! www.startaservicebusiness.com copyrighted materials © Page 7 Mistake 6: Trying to Do Everything on Your Own (A.K.A. not valuing your time highly) This mistake is closely linked to mistake 4. The more you do everything on your own, the less strategic you will think about your business. I personally was guilty of this mistake and it cost me a lot of my most valuable and most irreplaceable asset, that is my time. Feeling multi-talented I was trying to do everything on my own, pledging to get them done on time. Of course that never happened and 6 month down the line I was so exhausted and burnt out and sitting with myself to figure out how to improve the situation. I learned the hard way that you can never grow a business without a team. As an entrepreneur you need to think about and manage your time in a totally different way than most people do. You need to be constantly thinking about the highest and best use of your time at the moment. Highly successful business men count and plan their time by the minute, while the majority of people plan their time by the week, month or even year. I noticed what most entrepreneurs miss is that they do not link the use of their time with their earning potential. You time is a big determinant of what you will achieve 10 years from now. Tell me how you spend your day and I will tell you where you will be in few years time. Now I do hear most of you saying I cannot afford a personal assistant, or I cannot afford a support team, and I am here to tell you nobody did when he started out. We all were very tight in cash. Starting entrepreneurs are tight in cash but are usually abundant in time and creativity. In my Break Free From The Daily Grind Coaching Series, I teach proven strategies to build your support team even with a limited budget. If you want to find out more, please check: http://startaservicebusiness.com www.startaservicebusiness.com copyrighted materials © Page 8 Mistake 7: Running Your Business from a Position of Desperation This is in my opinion is by far the most common mistake and the most deadly one of all. If you avoided all the above 6 mistakes but remained in a state of desperation with regard to your business, you will hardly move forward. Running unning a business can sound like riding a roller coaster. You willll be faced by daily challenges. Some ome of them are fami familiar others are totally new to you. u. You need to make decisions and move quickly all of this amid a great deal of uncertainty and incomplete information information.. You need to learn new skills and improve constantly. You need to manage your cash flow daily or risk going bankrupt. Things might not turn out as you have expected them. And you will need to go through a long learning curve that might take years of trial and errors. If you do not have the tenacity to go on amid all these turbulences, you will have a very slim chance to operate a succ successful business. Running a successful business is 20% effort and 80% attitude. All of the above challenges can easily make you quit. It can easily set you in desperation mode or can make you doubt yourself and your skills. It shouldn’t be like that. It is ok to make mistakes and you will do plenty of them. What matters most is your ability to lift yourself up every time you fall. It does not matter how many times you fell as long as you still have the ability to stand on your feet after each time. The wors worstt thing you can do is to operate your business while being totally unhopeful of achieving something meaningful. If you speak to clients from a position of desperation, they will quickly sniff it and avoid working with you. You need to keep your head up high h regardless of what you are going through in front of clients. No one wants to work with someone who is desperate. The sense of desperation can also push you to take some irrational decisions in your business like dropping prices significantly when you sh should ould not be doing so, or cutting marketing costs at a time your business is in dire need of new clients. www.startaservicebusiness.com copyrighted materials © Page 9 Mistake 8: Not Pricing Properly This is usually a problem that results from not knowing your target market or not understanding your client needs. Most entrepreneurs would be too humble in pricing their service. I have rarely met a starting entrepreneur who errs on the high side of pricing. The mistake that most starting entrepreneurs do is to look at experienced business people and the prices they are charging and then say: I am less experienced and less known, so I must offer a price lower than that. That is not the right way you should approach prices. Your prices should be based on the VALUE of what you have to offer not on your insecurities. If what you offer is very valuable to clients, how much others are charging for their products is irrelevant. Cheap prices can also negatively impact your image and positioning in the market. Would you want to visit a surgeon who charges very low rate per session? I bet you would hesitate to do so. You would probably classify him as a low quality surgeon, otherwise he would have charged higher fees for his service. You would also be happy to pay the high fees of a more expensive surgeon because you would probably associate it with the high quality of his service and would feel safe using his service. Some of you might say but I need to lower my price in the beginning and then start to raise it later. That is probably a reasonable strategy to penetrate the market by offering some sort of discounted prices until you build a database of clients and then you can raise prices. But that is not what I am talking about here. I am talking about people who do not value their service properly , who feel insecure about charging what they deserve, and who think that the only way to compete in a market is through cutting prices below the competition. You can always choose to lower price or offer discounts if these moves are purposeful. But you will never build a sustainable business if you choose to compete on price. That is because there will always be someone else who will be willing to offer even lower prices that you do. To escape this price war, you need to differentiate yourself and offer something different from the competition that your target market value and would be willing to buy it regardless of price. www.startaservicebusiness.com copyrighted materials © Page 10 Mistake 9: Thinking that Too Much Advertising Expenditure will Grow Sales I attended a finance workshop last year whereby the instructor was discussing the relationship between different financial variables. The example he used to illustrate the relationship between a dependent variable and an independent variable was particularly very interesting to me. His example emphasized throughout the session that the higher the advertising expenditure (independent variable), the higher the sales (dependent variable). While the instructor had definitely good intentions, the example he used reflects the very common thinking that many starting entrepreneurs subscribe to. Let me tell you that the success of your advertising hinges upon several factors, the money you spend in it is the least influencing factor on the effectiveness of your advertisement. Advertisement can be expensive and is not usually the best option for new entrepreneurs to promote themselves. As part of the “Break Free From The Daily Grind” coaching program, my clients receive a complimentary worksheet which shows them 100 low-cost, high-impact ways to promote their businesses. If you want to find out more, please check http://startaservicebusiness.com www.startaservicebusiness.com copyrighted materials © Page 11 Mistake 10: Being Impatient About Taking Money from the Business I know how you feel. You probably started out a business in the first place to achieve the freedom of leaning on this business to cover your expenses whenever you want. That is absolutely a valid objective. You just have to be more patient before it happens. I worked with several starting entrepreneurs to develop their business plans. Without exception, in the salaries section of the business plan, each of them would factor in a hefty monthly salary for themselves for managing the business. And that is from the first year of business operation. Of course the salary they assigned for themselves would drag down the cash flow like no other item in the expense list. I wouldn’t blame them for that. After all, most of us are coming from a corporate world background where the most common way of compensation is a monthly salary. What I have noticed is that most people take time to shift from this employee mentality of receiving regular salary into the business owner mentality of being compensated with profits. Whether you like it or not, the truth is you will most probably not take any serious money from your business in the first year of operation. Even if you managed to breakeven from year 1, or generate some generous cash flow, I would still advice that you invest most of the cash back in the business to build its assets and raise public awareness of it. Of course you will have to budget for that, which means you will have to have another source of income to support you (personal savings, part time job, family support, ….etc) before you can take serious money from your business. But the worst thing you can do to the business is to start milking it too early and deprive it from necessary cash in its early stages of development. www.startaservicebusiness.com copyrighted materials © Page 12 BONUS: 3 Biggest Myths about Starting a New Business Myth 1: You need to feel completely comfortable before you start your business The truth is you will never feel completely comfortable about starting or running your business. And that is part of your job as an entrepreneur, to be able to operate under stress and amid uncertainty. The problem with this myth is that it can lock you up in the analysis phase and never launch you into the action phase. I am sure you have heard before about the “paralysis of analysis” disease, where people keep on analyzing situations intensively before taking any action that they end up feeling so comfortable in what they do and avoid taking action at all. The analysis phase is a safe phase, that is why it is easy to remain in it for a long period of time and fool yourself that you are making some progress. In the action phase however you get your ideas out to the world for a real life test. Most people procrastinate on that because action can expose you to rejection and nobody likes being rejected. My advice to you is to read and research for a while and then start implementing what you have learned step by step. You will never learn everything before you start taking action. There are lessons that you will never learn until you experience it yourself through action. Action is a great teacher. My second advice is not to take any rejection personally. That is not a rejection to you that is a rejection to an unsound business idea and it is best to know sooner than later if that idea works or not to be able to change/improve it before it costs you too much. Myth 2: Find your passion and the money will follow I am sure you have heard that saying before. The problem with this myth is that it makes it sounds as if the only requirement for making money is to follow your passion. Of course working in an area that you are passionate about is necessary but by no means is sufficient to ensure financial success. Financial success takes a lot more than just following your area of passion. I have seen so many talented and passionate coaches in my life who are broke or who hardly make ends meet. Obviously that is not the kind of life style you would want to create for yourself by starting a business. So , beware from the very beginning that working in the area of your passion is a good first step. But turning this into a profitable and sustainable business is another story and requires additional skills. Remember always that a work idea without a profit plan is at best a hobby. Myth 3: The worst time to start your business is during an economic downturn Well, that is a big myth. Statistics show that there are more businesses that were successfully launched in economic downturns than in economic booms. Setting a successful business model that generates cash is the real challenge, regardless of where we are in the economic cycle. During economic booms there is usually a place for everyone to survive and make money. During economic downturns, those www.startaservicebusiness.com copyrighted materials © Page 13 who have not built a strong business model to start with will quickly go out of business. A tough market will select only those whose business models and systems can support their survival during any kind of economic conditions. In other words, an economic downturn is a real test to your entrepreneurial skills. One advantage of starting a business during an economic downturn is that every one avoids it. If you managed to build the right business blocks during the downturn, your business would be ready and best positioned to make profits as soon as the economy turns around. You would be at a great advantage to others who would be just starting out during the boom. Those would probably waste most of the boom time figuring out a workable business model; while you would be busy maximizing profits from the tested workable model you created during the recession. You may also be glad to know that some of the largest global businesses like McDonalds, Disney, and FedEx started during economic downturn. In addition, the number of millionaires made during the Great Depression was greater than the number of millionaires made during any other period of American History. www.startaservicebusiness.com copyrighted materials © Page 14 Thank you for reading this report P.S. Please feel free to forward this report to any of your friends and colleagues who might be interested to start a new business. All i ask for is that full credit is given where credit is due. P.P.S As a reader of this report you will be automatically subscribed to my free newsletter. Each newsletter contains practical advice to help you create a successful business as well as recommended resources. P.P.P.S. If you liked the content of the report and are interested to start a professional service business but not sure how, Break Free From The Daily Grind program may be your best way to get started. Check all the details here: http://startaservicebusiness.com For inquiries, feel free to email support@wessammohie.com www.startaservicebusiness.com copyrighted materials © Page 15