Management of Human Resources
Spring 2005 Mid-Term
Professor Isler
March 16, 2005
1. All personnel functions are interrelated.
[A] True
[B] False
2. The HR planning process involves only internal information, such as skill levels of current
employees.
[A] True
[B] False
3. Staffing uses only those already employed to fill positions within the organization.
[A] True
[B] False
4. The collective bargaining process refers to those events that establish a formal agreement
between workers and management in a unionized environment.
[A] True
[B] False
5. A change in the perspective on human resources management has been
[A] away from action.
[B] less effective.
[C] toward a more dynamic, organization-wide, action-oriented role interrelated with strategic
planning.
[D] toward specific functions performed.
[E] away from organizational goals.
6. The significance of the process-systems view is that it
[A] creates virtual applicants.
[B] develops job but not work designs.
[C] does not recognize the importance of employee protection and representation.
[D] none of these.
[E] recognizes the interdependence of HRM components.
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7. An identifiable flow of interrelated events moving toward some goal or end is
[A] helpful.
[B] inevitably bad.
[C] unrelated to organizational goals.
[D] a process.
[E] unimportant.
8. Snoop Dogg is required to wear ear protectors on the liquor bottling line for Seagram’s Gin.
This requirement deals with the company’s
[A] accommodation process.
[B] health and safety management process.
[C] nonfinancial reward program.
[D] planning system.
[E] Fo shizzel me nizzel compensation and reward program fo sho
9. Key human resources policy decisions are typically made
[A] by the human resources director.
[B] jointly by the human resources director and other top managers.
[C] by the chief executive officer.
[D] jointly by employees and their managers.
[E] by the individual manager responsible for that functional area.
10. The human relations movement studied the social relationships of people at work.
[A] True
[B] False
11. Hugo Munsterberg, an industrial psychologist, was the first to develop the analysis of job
requirements and testing devices for selecting workers.
[A] True
[B] False
12. Lockouts are when employers lock employees out of the workplace.
[A] True
[B] False
13. Testing the alphabetizing skills of job applicants for a file clerk’s position is an example of
the work of
[A] John Taylor, a scientific manager.
[B] Elton Mayo.
[C] Hugo Munsterberg, an early industrial psychologist.
[D] the Hawthorne studies.
[E] the human relations movement.
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14. Time and motion studies were performed by
[A] Edison Woods.
[B] Frank and Lillian Gilbreth.
[C] Frederick Taylor.
[D] Hugo Munsterberg.
[E] Samuel Hawthorne.
15. Globalization has had little effect on human resources management.
[A] True
[B] False
16. The Hawthorne studies were experiments that studied
[A] testing job candidates.
[B] how movements improve productivity.
[C] how lighting effects workers and their outputs.
[D] systematic job design.
[E] how unions affect workers.
17. Labor unions are formed to
[A] comply with governmental regulations.
[B] protect workers and improve their working conditions.
[C] help management.
[D] provide jobs for organizers.
[E] fulfill the provisions of the Philadelphia Cordwainers’ Act of 1799.
18. __________ is the process in which union leaders, as representatives of workers, negotiate
with employers over working conditions such as hours of work and compensation.
[A] Collective bargaining
[B] Protest
[C] Boycott
[D] Lockout
[E] Strike
19. The act that limited the use of injunctions against unions during disputes and legalized
picketing was the
[A] Taft-Hartley Act.
[B] Landrum-Griffin Act.
[C] Social Security Act.
[D] Clayton Act of 1914.
[E] Railway Labor Act.
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20. Which occupation is expected to grow the fastest from 1998-2008?
[A] Computer systems analysts
[B] Police patrol officers
[C] Physicians
[D] Writers and editors
[E] Medical and health service managers
21. Which of the following is an illegal form of technology sharing?
[A] Joint venture
[B] All of these
[C] Joint venture between companies of developed and developing countries
[D] Alliances between competitors of two different countries
[E] Industrial espionage
22. Contracting with outsiders to do work previously done within the corporation is called
[A] technology sharing.
[B] social contract.
[C] insourcing.
[D] downsizing.
[E] outsourcing.
23. The type of cost-reduction options that should be considered before resorting to a layoff and
how the affected employees are to be selected are issues emerging from
[A] social contract.
[B] mergers.
[C] employability.
[D] downsizing.
[E] outsourcing.
24. Technological innovations create rapid changes in the nature of work and the way work is
organized.
[A] True
[B] False
25. The rise in two-worker families has increased the pressure on organizations to be flexible in
work schedules.
[A] True
[B] False
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26. The invisible barrier to advancement confronting women and minorities is called the glass
ceiling.
[A] True
[B] False
27. The proportion of minority entrants into the workforce is decreasing.
[A] True
[B] False
28. A factor in the external environment that influences organizational outcomes is the
[A] management philosophy.
[B] organization’s financial resources.
[C] strategic planning process.
[D] level of unemployment in the state.
[E] organization’s structure.
29. A factor in the internal environment that influences organizational outcomes is
[A] the prime lending rate.
[B] tax levels.
[C] governmental regulation.
[D] management philosophy.
[E] the rate of inflation.
30. The extent to which organizational goals are achieved, is called
[A] effectiveness.
[B] efficiency.
[C] structure.
[D] participant satisfaction.
[E] development.
31. Management systems, job design, organizational hierarchy, and work rules and regulations
are all considered to be a component of
[A] structure.
[B] development.
[C] effectiveness.
[D] efficiency.
[E] participant satisfaction.
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32. An operations manager is in charge of grouping tasks into particular jobs to establish the
way work is to be carried out and the specific requirements of the job to be performed. This
would describe which element of structure?
[A] Job design
[B] Work rules and regulations
[C] Organizational hierarchy
[D] Management system
[E] Layout and physical arrangement
33. The values, beliefs, assumptions, myths, norms, and vision that are widely shared in the
organization are
[A] no longer important to management.
[B] seldom used in most companies.
[C] the definition of organizational culture.
[D] likely to prevent profitability.
[E] the definition of ethics.
34. Structure, management philosophy, and leadership styles are components of the internal
environment.
[A] True
[B] False
35. A Theory Y set of assumptions essentially holds that the average person dislikes work and
responsibility, has little ambition, and primarily wants security.
[A] True
[B] False
36. Motivation can be defined as the desire and willingness of a person to expend effort to reach
a particular goal or outcome.
[A] True
[B] False
37. Which of these created the EEOC?
[A] Civil Rights Act of 1964
[B] Equal Pay Act of 1963
[C] Family and Medical Leave Act
[D] Age Discrimination Act of 1967
[E] Equal Employment Opportunity Act of 1972
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38. The 1963 Equal Pay Act
[A] required employers with federal contracts to establish policies and procedures for a drugfree workplace.
[B] barred most mandatory retirement programs.
[C] required employers to give pregnant workers the same health insurance and disability as
other workers.
[D] all of these.
[E] mandated equal pay for equal work.
39. The Americans with Disabilities Act not only makes it illegal to discriminate in human
resources practices against individuals with known physical or mental disabilities but also
[A] requires employers to give pregnant workers the same health insurance and disability as
other workers.
[B] requires employers to make “reasonable accommodation” for disabled applicants and
employees.
[C] allows employers filing for reorganization in federal bankruptcy court to terminate or alter
collective-bargaining agreements.
[D] requires employers with federal contracts to establish policies and procedures for a drugfree workplace.
[E] bars most mandatory retirement programs.
40. The Immigration Act of 1990
[A] mandates union increases in quotas.
[B] bars pregnant women from the workplace.
[C] forbids union participation in immigration issues.
[D] makes it harder for foreign employers to get licenses.
[E] makes it substantially easier for U.S. organizations to employ uniquely qualified
professionals from abroad.
41. A man named “Fifty Cent” applied for a manager’s position with a large retail firm and was
denied a job because he refused to take a lie detector test. Fifty Cent is assured protection under
the
[A] NLRB v. Bildisco & Bildisco.
[B] the Employee Polygraph Protection Act.
[C] the Drug-Free Workplace Act.
[D] the 1964 Civil Rights Act.
[E] Supreme Court decision in Griggs v. Duke Power Co.
42. The Equal Pay Act of 1963 prohibits discrimination in wage payments for equal work on the
basis of sex.
[A] True
[B] False
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43. The employment of children under 14 is prohibited for most non-farm work.
[A] True
[B] False
44. Under the Vietnam Era Veterans Readjustment Assistance Act, employers are required to
make up any differences between a person’s civilian and military pay.
[A] True
[B] False
45. The strategic plan is a plan for conducting the business as profitably and successfully as
possible.
[A] True
[B] False
46. Needs forecasting is based solely on internal data.
[A] True
[B] False
47. Human resource planning is a prerequisite to the effective management of the entire staffing
process.
[A] True
[B] False
48. Attrition is the involuntary separation of employees from the organization through
retirement.
[A] True
[B] False
49. The _____________ is the staring point of effective HR planning.
[A] organizational goal
[B] mission statement
[C] needs forecasting
[D] strategic planning
[E] organizational objective
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50. The process of determing an organizations’ future demand for human resources is
[A] succession planning.
[B] strategic planning.
[C] needs forecasting.
[D] program planning.
[E] human resource planning.
51. Which of these is the voluntary separation of employees from the organization through
resignations and retirements?
[A] Succession planning
[B] Career management
[C] None of these
[D] Attrition
[E] Contingent employment
52. The change in terminology from personnel to human resources
[A] signifies a change in philosophy recognizing that people are unique and valued resources.
[B] means that production people aren’t as important.
[C] reflects more focus on performance of functions such as hiring.
[D] is an affirmative action designation.
[E] is not important.
53. The flow of events in the human resources management process
[A] are very easy to accomplish.
[B] must follow one another only in the sequence shown in the text.
[C] may follow a different sequence in different organizations.
[D] must follow one another in any sequence at all.
[E] are not all necessary to a healthy organization.
54. Scientific management is closely associated with the research at the Hawthorne Plant of
Western Electric Company.
[A] True
[B] False
55. By the year 2005, employment in service industries is expected to decline slightly, whereas
employment in manufacturing and mining industries is expected to increase by 40 percent.
[A] True
[B] False
56. Human and cultural factors and technology are two elements of the internal environment.
[A] True
[B] False
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57. The Equal Employment Opportunity Commission was created by the Glass Ceiling Act of
1991.
[A] True
[B] False
58. The company’s mission statement is the starting point for all human resources planning.
[A] True
[B] False
59. Older workers are generally less conscientious.
[A] True
[B] False
60. The process of assessing the organization’s human resources needs to accomplish the
organization’s goals and making plans to ensure that a competent, stable workforce is
employed is
[A] human resources planning.
[B] staffing.
[C] performance.
[D] strategic planning.
[E] management.
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