Ratisha Brown
1112 S. Magnolia Dr. Apt K104
Tallahassee, FL 32301
(850) 942 – 7993 / (571) 338 - 2014
ratishab@cis.famu.edu, ratishabrown@hotmail.com
OBJECTIVE
To obtain a full-time position that will provide me with the opportunity to utilize the computer skills and business
skills I have obtain as an undergraduate
EDUCATION
Florida A&M University, Tallahassee, FL
BS Computer Science and (minor) Business Administration
GPA 2.9
Graduate Fall 2003
EXPERIENCE
January 2003 – July 2003
Florida Medical Association
Intern (Network Administrator Assistant)
 Support Network Administrator
 Perform PC upgrades
 Perform Software / Hardware installations
 Monitored Software / Hardware for maintenance
 Desktop Publishing
 Executed System Backups and upgrades
 Supervise Windows 2000 Server
 Database maintenance
 File Server maintenance
 Maintained active directory of system
 Antivirus maintenance
Tallahassee, FL
December 2001 – present
Florida A&M University- Parking Service
Computer Assistant/ Clerk
 Designed and implemented a Ticket Tracking Web system
 Perform Software / Hardware installations
 Perform Software Managing of (Crystal Report & Cardinal Services Ticket Tracking software)
 Perform Database operation using SQL
 Complete daily troubleshooting of the current Computer System
 Assist Supervisor with Computer related Problems
 Query current Ticket Tracking software for Financial/ citation reports
 Build databases using Access
 Executed Data Processing
 Compare daily cash reports
Tallahassee, FL
Aug 2000 – May 2001
Florida A&M University
Student Assistant
 Tutored students in discrete mathematics and Microsoft Office Software
 Assisted computer lab supervisors with technical support of IBM compatible PCs
Tallahassee, FL
 Assisted students with projects and assignments to become proficient with Microsoft
PowerPoint and C++
INTERNSHIP
Palm Beach County School District
 Utilized Cobal Programming to print venders’ checks
 Performed Job Control languages to implement the printing of Student Report Cards
 Assisted with building database system Using Visual Basic and Access
 Attend Business meetings every Day to discuss the computer related problems
 Prepared Business Reports for all of the Schools in Palm Beach County, Florida
RELEVANT SKILLS AND COURSES
Computer Skills:
 Relational Database/ Languages (SQL, MS Access, DB2),
 Internet (JAVA, JavaScript, HTML, Coldfusion)
 Programming Languages(C/C++, Cobal),
 Operating System (UNIX, NT, XP, Window 2000),
 Software (Flash MX, Crystal Reports, Cardinal Service Ticket Tracking Software, Dream weaver MX,
FrontPage, Fireworks MX, Adobe Photoshop),
 Network Administration (System Upgrades, Installation, Software Configuration, Adding and configuring user
ID and passwords. Hardware and Software troubleshooting),
 Network System Design, Computer Architecture Concepts, Project Management

Business Courses: Financial Accounting, Managerial Accounting, Marketing, Management Information
System (MIS) Business Writing
PROJECTS
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
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Designed and implemented a Course Registration Web System
Completed New System Upgrades of Florida Medical Association (IMIS 10.1) workstations
Designed and implemented a Ticket Tracking Web System
VOLUNTEER SERVICE
Volunteer Computer Trainer at Holifeild Arms (recreational center)
 Initiated Adult computer training course in Microsoft Office 2000
ACTIVITIES/ HONORS
NAACP, Associating Computing Machinery (ACM), Marching “100” (FAMU Marching Band), Symphonic Band,
Clarinet Choir, Campus Ministry Choir, Ministry Dance, Choir Director,