HELI I. KORZHUKOV
670 Table Rock Drive, Prosper, TX 75078
214.783.5323
heli.korzhukov@gmail.com
Objective
Find an administrative/project management position in an international company. I am a highly professional and
energetic individual who is looking for a permanent company where I can use my skills, take initiative and continue
improving myself to advance and grow as a valuable asset for the company.
Core Skills
Business Relationship Management
Project Management
Communication Skills
Time Management
Task Prioritizing
Interpersonal Skills
Group Thinker
Travel Coordination (domestic and international)
Software Knowledge
Excel
Word
PowerPoint
Outlook
Service Ledger
BirdDogHr
SharePoint
 Varying experience: ACT!, QuickBooks, Microsoft Access, Visio, WAWF
Foreign Languages
English & Finnish (Fluent), German (Intermediate), Russian & Swedish (Beginner)
Professional Experience
NEXREV, INC. – Plano, TX
Operations Assistant
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August 2012 – Present
Welcome new technicians and assist with employee off-boarding, provide new technicians with information on
company policies, order uniforms from Cintas, set up technician picture ID’s, bio information, travel profiles
Look for new talent by searching on different online resume databases including Monster, BirdDog HR,
WorkInTexas.com, prescreen resumes for engineers and Operations Coordinator
Prepare regular and last minute travel arrangements for technicians and Operations staff
Support Operations department with ad hoc requests and reports using Excel and Word
Project management tasks including prescreen and preapprove timesheets and send to account managers for
final approval
Preform and record technician quarterly evaluations together with account managers
Record training videos, provide training class materials, order catering
Interact with nationwide state, city and county licensing regulatory members
Accurate and on time renewal of national technician licenses, submit new applications as well as responsible for
renewal of all company contractor licenses, set up CEO to renew his personal licenses, prepare state annual
reports, apply and maintain city business license applications, schedule electrical inspections
Perform miscellaneous administrative tasks including updating organizational chart on Visio, approve expense
reports, pull project cost reports from QuickBooks and create profit reports
Answer phones as 2nd line of support for incoming phone calls to cover receptionist
NO MAGIC, INC. – Allen, Texas (office relocated)
August 2009 – August 2012
Assistant for Vice President of Professional Services / Prof. Serv. & Reseller Coordinator
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Transitioned from front desk to Professional Services department to work as an assistant for Vice President of
Professional Services
Professional Services Coordinator Responsibilities:
 All administrative tasks for the Professional Services department such as quarterly revenue reports, training
quotes, PO’s , post-training reports using Excel and Word
 Project management tasks including checking time sheets for project personnel, ensure deadlines are met,
approve customer invoices, administer and oversee weekly online chat hours for online training classes
 Prepare and present projects and reports to management by using PowerPoint, Excel, and Word
 Conduct phone surveys and post-training feedback phone calls, sell training, consulting, and workshop services
 Coordinate and maintain training, online and live demonstration schedules with trainers, consultants and sales
team
 Handle all training preparations such as provide customers with access to online training, produce and order
training materials such as manuals from Mimeo and prepare training software dvd’s, prepare certificates and
keep up a certificate record, keep track and update training attendance files
 Make all domestic and international travel arrangements for consultants, trainers, and executives
 Arrange and lead meetings on Skype, GatherPlace and over the phone, take minutes of meeting notes
Reseller Coordinator Responsibilities:
 Serve as a primary point of contact for reseller orders including providing price quotes, process orders, approve
or deny applications, file agreements
 Provide consultation and feedback to developers on how to create a new custom online shopping system for
reseller sales
 Provide technical support for resellers and online training users via emails, online chat, and phone
 Be a standby for the receptionist, order office supplies, keep track of paid time off report, submit invoices on
Wide Area Work Flow (WAWF) for government customers
NO MAGIC, INC. – Plano, Texas
Administrative Assistant/Receptionist/Reseller Coordinator
 A receptionist, AR, reseller coordinator, and assistant for CEO
April 2009 – August 2009
Administrative Assistant Responsibilities:
 Answer incoming phone calls, AR, process sales and enter orders to company’s online shopping system, record
sales and payments in ACT!, process credit card payments with a credit card terminal
 Distribute incoming mail and accurately deliver to recipients, prepare and send outgoing mail using post office,
FedEx, and UPS, schedule package pick ups
 Use Wide Area Work Flow (WAWF) to submit invoices for government customers
 Other administrative tasks including maintaining office supplies, keep break and conference rooms tidy,
purchase snacks and refreshments, run errands for the President, CFO and CMO
 Assist with travel arrangements
 Some Human Resources work including updating paid time off report, keep birthday schedule and arrange
birthday parties
 Some Accounts Payable work including check writing on QuickBooks, updating accounts payable spreadsheets
Reseller Coordinator Responsibilities:
 Serve as a primary point of contact for reseller orders including provide price quotes, process orders, approve or
deny reseller applications, keep track of applications and agreements including current, approved, and denied
companies
 Prepare monthly sales reports as requested using Excel and Word
Education
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University of Texas at Dallas, Richardson, TX – Undergraduate Student in Global Business (Projected
graduation Spring 2014)
Scholarships and Recognitions
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Patti Henry-Pinch Scholarship Fall 2013, Sjored Steunebrink Scholarship Fall 2013, FA General Scholarship Fall
2013
UTD International Travel Scholarship – Summer 2013
UTD Comet Transfer Scholarship – Fall 2012 through Spring 2014
Finlandia Foundation National Scholarship – Fall 2012
Collin College Foundation Scholarship – Fall 2011 through Spring 2012
Websites
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LinkedIn – Professional Profile
Volunteer Work
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All Border Collie Rescue – Foster family for rescue dogs that my husband and I train and prepare for adoption for
future families.