TSM Q3
11/12/13
Technical Services
Supplier Quality Assurance
Requirements
(Q Clauses)
TSM Q3, R-13
November 12, 2013
Manager, Supplier Quality Assurance
TSM Q3
11/12/13
Revision/Change Record
Revision
00
01
02
Date
02/25/09
9/4/09
1/20/10
03
04
R-5
3/16/10
6/08/10
12/9/10
R-6
R-7
1/18/12
2/07/12
R-8
4/22/13
R-9
6/2013
R-10
R-11
7/24/13
9/12/13
R-12
10/16/13
R-13
11/12/13
Revision/Change Description
Initial Release
Updates Definitions and Q Clause SQ-1
Update SQ1 to add clarification for shelf life
materials M and Failure Reporting D; miscellaneous
formatting issues
Updates SQ-22 to include Tool Control
Update SQ1 C-1
Release for sector-wide publication, supersedes
multi-site operating document TMS-Q-111, Rev 04
Update SC-1C
Change SQ1-M to add Mfg. C of C; SQ19 removed
reference to ISO9001 REVISION, SQ20, from 12
months to 24 months to align with AS9102.
Updated Name, section 3.0 added 3.1 – 3.7, updated
3.9; SQ-1 A, B, E & H; SQ2 H; SQ23 C & D; added
Attachment A & B; Removed SQ16; updated
Acronyms list
Changed SQ5 to Select each section that is required
A or B.
Updated 3.2, added C to SQ9
Added 2.0 ‘H’ & ‘I’, updated 3.2, new 3.4 & 3.9,
SQ23 C to latest revision, and D updated web page
address
Updated 3.3 for DCMA CAR, 3.4, SQ1-A added new
subparagraph 8
Added Specialty Metals requirement to section 3.2
and updated 3.3 for suspect/counterfeit material
Pages Affected
All
4, 5
All
22, 23
1, 2 and 5
All
7
1,2, 10, 21, and
28
1 – 11, 15, 16, 25,
29 – 31
1, 2, 17
1, 2, 5, 18 and 19
1 – 7, 29
1, 2, 6, 8
1, 2, 5,6
TSM Q3
11/12/13
Table of Contents
1.0
2.0
3.0
SQ-1
SQ-2
SQ-3
SQ-4
SQ-5
SQ-6
SQ-7
SQ-8
SQ-9
SQ-10
SQ-11
SQ-12
SQ-13
SQ-14
SQ-15
SQ-16
SQ-17
SQ-18
SQ-19
SQ-20
SQ-21
SQ-22
SQ-23
SQ-24
SQ-25
SQ-26
SQ-27
SQ-28
SQ-29
SQ-30
SQ-31
SQ-32
SQ-33
SQ-34
4.0
Purpose................................................................................................................................ 4
Definitions........................................................................................................................... 4
Procurement Quality Requirements .................................................................................... 4
General Quality Assurance Requirements .......................................................................... 8
Buyer Inspection/Surveillance .......................................................................................... 16
U.S. Government Source Inspection (NASA) .................................................................. 18
U.S. Government Source Inspection (DoD) ..................................................................... 18
Raw Material Documentation Requirements .................................................................... 19
Control of Processes ......................................................................................................... 19
Inspection / Test Data ....................................................................................................... 19
Radiographic / Computer Tomography Inspection........................................................... 20
Requirements for Distributors........................................................................................... 20
Seller Inspection Reporting Requirements ................................................................... 20
Calibration System Requirements................................................................................. 20
Control of Software....................................................................................................... 22
Electrostatic Discharge Control .................................................................................... 24
NASA Quality Program Provisions .............................................................................. 24
NASA Inspection System Provisions ........................................................................... 25
DELETED..................................................................................................................... 25
Prohibited Material ....................................................................................................... 25
Semiconductor Certification ......................................................................................... 25
Quality Management System ........................................................................................ 25
First Article Inspection ................................................................................................. 27
Inspection data for Critical to Function (CTF) Drawings ............................................. 27
Contamination / Foreign Object Debris (FOD) Control ............................................... 27
Unique Identification (UID) (DFARS 252.211-7003).................................................. 28
Solder Workmanship Standard ..................................................................................... 28
Solderability .................................................................................................................. 28
Material Outgoing to Seller (Customer Furnished Property) ....................................... 29
Cable Workmanship Standard ...................................................................................... 29
Printed Wiring Board .................................................................................................... 29
Test Coupon .................................................................................................................. 30
Printed Wiring Board Testing ....................................................................................... 30
Electronic Supplier Information Request...................................................................... 30
Variation Management AS9103 ................................................................................... 30
Drop Ship ...................................................................................................................... 30
Documentation .............................................................................................................. 30
Acronyms .......................................................................................................................... 30
Attachments:
A
Applicable Quality Requirements For F-5/T-38 Program ................................................ 31
B
Quality Clauses by commodity ......................................................................................... 32
TSM Q3
11/12/13
1.0
Purpose
This document establishes the procurement quality requirements (Q Clauses), that should be
incorporated into the Procurement Document and which should govern performance of the Seller
issued the Procurement Document. The elements of this manual supplements those requirements
levied by NGTS Global Supply Chain within the Terms and Conditions (T&Cs).
2.0
Definitions
A. Buyer: Northrop Grumman Technical Services (NGTS) Global Supply Chain Buyer or
Subcontract Administrator that has been issued delegation of procurement authority to make
commitments for the procurement of material and services.
B. Seller: The legal entity that is providing products and/or services and has entered into a
contractual relationship for providing products and/or services to NGTS through a Procurement
Document.
C. Procurement Document: The Purchase Order or Subcontract between the Buyer and Seller.
D. Item: The product or service contracted for by the Procurement Document.
E. Rework: Previously documented and approved process that brings the product into conformance
with defined requirements.
F. Repair: A condition where the product cannot conform to engineering standards; however, a
subsequent operation can be performed to return the product to a condition that shall meet fit,
form, and function.
G. Latent Defect: A flaw or other imperfection in an item which is discovered after delivery.
H. Commercial item: Any item, other than real property, that is of a type customarily used by the
general public or by non-governmental entities for purposes other than governmental purposes,
and has been sold, leased, or licensed to the general public; or, Has been offered for sale, lease, or
license to the general public.
I. Commercial Off the Shelf (COTS) Item: Commercially available off-the-shelf (COTS) item,
means any item of supply (including construction material) that is A commercial item (as defined
in the paragraph above, in substantial quantities in the commercial marketplace; and Offered to
the Government, under a contract or subcontract at any tier, without modification, in the same
form in which it is sold in the commercial marketplace; and does not include bulk cargo, as
defined in 46 U.S.C. 40102(4), such as agricultural products and petroleum products.
3.0
Procurement Quality Requirements
3.1
Supplier’s Responsibility for Conformance
Northrop Grumman and its customers expect our suppliers to deliver material that is 100% compliant with
all the Purchase Order (PO) requirements. If the supplier has difficulty with quality or technical issues
encountered during the manufacturing process, or contractual requirements of the PO, a Request for
Change/Information (RC/I), Form P0-F030, can be initiated by the supplier to request assistance. RC/I Form
P0-F030 and the Help Desk contact list are available on OASIS and provide a tracking system that ensures
issue resolution. RC/Is that are considered producibility enhancements will require the supplier to submit a
business case presented upon RC/I issuance. The business case will provide justification on how the
enhancement will improve quality, cost and/or schedule. Product nonconformance’s are not to be
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documented on and will not be processed using the RC/I form. Product nonconformance’s shall be
documented in accordance with paragraph SQ1-H, Nonconforming Material Control.
3.2
Specialty Metals
Northrop Grumman Technical Services (NGTS) requires products containing specialty metals to be
compliant with DFARS 252.225-7009, “Restriction on Acquisition of Certain Articles Containing Specialty
Metals”.
It is imperative that suppliers take the proper course of action to meet the requirements of this clause in the
products you deliver to NGTS. All government supply Purchase Order suppliers are subject to DFARS
252.225-7009, which is incorporated in NGTS Terms and Conditions T-1, and included as an additional
clause to T-2 for government commercial items per the DoD Specialty Metals requirement.
Failure to comply with the specialty metals clause may adversely impact delivery of NGTS products in
support of the War Fighter, resulting in delays in schedule and potentially expensive retrofitting throughout
the supply chain. You must ensure your products comply with the Specialty Metals clause prior to delivery
to NGTS.
3.3
Counterfeit Prevention
The supplier shall maintain a documented Material Authenticity / Counterfeit Parts Prevention (MA/CPP)
process for the avoidance, detection, mitigation, disposition and reporting of Counterfeit Parts. The
Supplier’s MA/CPP process must be aligned with AS5553 and is subject to approval by the Buyer. The
Suppliers MA/CPP process shall ensure it does not receive counterfeit parts into inventory, use them in
manufacturing, or inadvertently sell them to other parties. The Buyer reserves the right to audit the
Supplier’s MA/CPP process at the Supplier’s facility.
All electrical, electronic, electro-mechanical and electro-optical component parts delivered and/or used in the
manufacture of deliverable products shall be from the Original Equipment Manufacturer (OEM) / Original
Component Manufacturer (OCM)/ Authorized Aftermarket Manufacture or Authorized Franchised
distributor and NGC approved Electrical/Electronic Distributors. Evidence of Supply Chain Traceability or
documentation of alternate means of material authenticity verification must be readily retrievable and
provided to the Buyer upon request.
All non-electrical standard parts, like fasteners, nuts, washers, springs, o-rings, inserts, and pins, must have a
certification from the Original Component Manufacturer (OCM)/ Original Equipment Manufacturer (OEM) /
Authorized Aftermarket Manufacturer (AAM) / Authorized Franchised distributor and NGC approved
suppliers.
In the event a part is not directly available from the OCM/ OEM/ AAM /franchised distributors (electronics)
or authorized distributor (non-electronics), purchase from independent distributors may be made but the
evidence of material authenticity (chain of custody) back to the OCM/ OEM/ AAM shall be provided. The
Certification shall clearly identify the name and location of all of the supply chain intermediaries from the
original manufacturer to the final source of the product delivered to Northrop Grumman.
Parts shall not be used or reclaimed and misrepresented as new. Component part suppliers delivering
directly to NGTS shall provide the OCM/OEM/ AAM / Franchised / NGC approved certification with each
lot/ shipment. The certificate shall include as a minimum: manufacturer name and address, manufacturer
and/or buyer's part number and dash number, batch identification for the item(s) such as date codes, lot
codes, heat lot, serializations, or other identifications, Signature or stamp with title of seller's authorized
personnel signing the certificate.
Note: Distributors shall, in addition to the above, include their company’s certification for each part number
shipped.
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Supplier’s that deliver next higher assemblies shall flow this requirement down to all their sub-tier suppliers
to prevent the inadvertent use of counterfeit parts and materials. Component certifications from the OCM /
OEM / AAM and Franchised must be readily retrievable and made available upon request.
If evidence of supply chain traceability (chain of custody) to the OCM/ OEM/ AAM / Franchised is not
available, the supplier must request NGTS Program Engineering to evaluate the risk of using material
without a pedigree - suspect counterfeit, by submitting a Request for Change/ Information (RC/I). The RC/I
Form P0-F030 and the Help Desk contact list are available on OASIS/MyOASIS
(https://oasis.northgrum.com). The RC/I provides a tracking system that ensures issue resolution. For
suppliers with Design Authority, a technical assessment and recommended disposition shall be provided, and
any other accompanying documentation shall be attached to the RC/I. If NGTS elects to accept the material
as-is or requests additional risk mitigation tests or inspections, the supplier shall mark the material/
packaging and final shipping documentation with the RC/I document number for tracking purposes.
Note: Definitions of OCM/OEM/AAM and Franchised Distributor can be found in AS5553. OCM and OEM
are considered interchangeable in this document.
3.4
Disclosures/ Notifications
The supplier’s system shall provide for timely reporting to the buyer of nonconformities that may affect
already delivered product, including suspect/counterfeit parts, materials, and any continuing airworthiness
actions. Notification to the buyer shall be submitted on supplier’s company letterhead and include a clear
description of the discrepancy, and identification of all suspect parts (to include Northrop Grumman part
numbers, Purchase Order Numbers and Item Numbers, serial numbers, manufacturing dates, quantities, etc.)
and material affected by the deficiency, date'(s) delivered, any information relating to the Root Cause /
Corrective Action steps initiated to address the defective condition, and preventive measures taken to
preclude recurrence of the process failure. Modifications of a disclosure (additions or deletions of data)
requiring subsequent issuances shall be revision controlled to provide definitive sequencing (i.e. Rev 'A', 'B'
etc.). To expedite the return of "suspect" or known nonconforming hardware to supplier for investigation,
and necessary repair or replacement, suppliers shall provide return material authority (RMA) Number(s)
along with the disclosure.
Suppliers shall ensure that their quality management system has the capability to report nonconformance(s)
on Critical Safety Items (CSI) in full compliance with Defense Federal Acquisition Regulation Supplement
(DFARS) 252.246-7003.
For suppliers with Design Authority, a technical assessment and recommended disposition shall be provided.
This disclosure process shall also be extended to an issuance of a DCMA Corrective Action Request (CAR)
to the supplier, or any of their sub-tier suppliers, for any product, material, or equipment that will support or
is supporting a Northrop Grumman Technical Services Purchase Order. Upon receipt of a DCMA CAR,
supplier shall promptly notify the buyer identified on the PO by submitting a copy of the CAR along with
notification on supplier’s company letterhead to include identification of the CAR, product, material,
equipment, and PO number in addition to any manufacturing, processing, testing, Quality System or other
deficiencies cited. It is the responsibility of the Supplier to develop a root cause analysis and determine
applicable corrective actions to prevent recurrence.
The supplier shall provide a response with all applicable evidence to NG with sufficient amount of time
necessary for NG to review the corrective actions for accuracy and effectiveness. NG will concur or provide
feedback to the supplier prior to the response being submitted to the Government.
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3.5
Electronic Components, Assemblies, Subsystems or Systems
Any Manufacturer or Distributor that provides Electronic Components, Assemblies, Subsystems or Systems
shall have a third-party certified quality management system in accordance with one of the following
industry standards: AS9100; AS9120; ISO9001; as defined in the contractual requirements.
The Supplier shall maintain a documented Material Authenticity / Counterfeit Parts Prevention (MA/CPP)
process for the avoidance, detection, mitigation, disposition and reporting of Counterfeit Parts that aligns
with AS5553 requirements (revision at the time of purchase order release) that documents;
(a) the processes used for assuring that only authentic and conforming materiel is procured and
(b) the processes to be used for risk mitigation, disposition, and reporting in the event any counterfeit
materiel is encountered in its supply chain.
The Supplier shall be a member of GIDEP, if eligible, and review and take appropriate corrective and
preventive actions on all GIDEP alerts applicable to material offered for re-sale. This includes alerts for
suspect/counterfeit conditions as well as routine technical issues.
If Buyer authorizes the supplier to provide Electronic Parts without Supply Chain Traceability, the Supplier
shall demonstrate the capability to have all authenticity validation tests and inspections (e.g.: IDEA- STD1010) performed and managed per the direction of Buyer. Buyer reserves the right to disapprove the use of
any facility for authenticity testing.
3.6
Cancelled or Superseded Specifications
“Cancelled or superseded military specifications that are called out on legacy Northrop Grumman
engineering drawings and drawings with Northrop Grumman acquired design cognizance, shall be certified
to the latest or superseding specifications, and provided there is a clear linkage via DODISS or IHS website.
Suppliers are cautioned to verify the “Cancellation Notice” because certain cancelled military specifications
have been reinstated in recent years. In addition, processing shall be continued to the cancelled specification
when the “Cancellation Notice” does not provide a clear direction for a superseding specification or as
directed by the cognizant M & P Engineering.”
3.7
Exception to Rejections
In the event a supplier does not accept the responsibility for a discrepant condition, the supplier shall initiate
a letter of exception to their buyer. The letter shall make full reference to applicable documents and be
specific in defining the area of exception.
3.8
Supplier Sub-tier Control
Supplier is responsible for ensuring the following:
 All items procured from its subcontractors conform to all requirements of the Northrop Grumman
purchase order

All applicable provisions of this document are flowed to its subcontractors including copies of the
latest revision process specifications

Specifying on their purchase order for special processes “Northrop Grumman Technical Services” as
your customer, Program identification such as B-2 and the latest process specification revisions.
3.9
Northrop Grumman Technical Services accepts other NGC Sectors delegated source/ Supplier Self
Inspection programs for shared suppliers. Northrop Grumman and its customers retain the right to impose
inspection requirements independent of the supplier’s Delegated Source authority.
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Note: Delegated Suppliers are not exempt from audits and on-site verification of corrective action. Material
currently undergoing corrective action investigation processing up to and including verification of corrective
action shall not be shipped without the authorization of Northrop Grumman Supplier Assurance.
3.10 Contamination / Foreign Object Debris (FOD)
Supplier is responsible to ensure that the work environment needed to achieve conformity of product and
service requirements includes the elimination of contamination or foreign objects being introduced during
any manufacturing, testing or packaging activities. This requirement is applicable to the extent of the
supplier’s business activities. Good housekeeping practices should identify and preclude any foreign object
or contamination being introduced during processing a shipment to NGC, or directed customer.
3.11 The requirements specified in the General Quality Assurance Requirements, SQ-1, are applicable to
the level of the procurement being made.
3.12 The following Q Clauses are required to be incorporated into the Procurement Document when
applicable. Attachment B provides a list of Supplier Quality Assurance Requirements based on commodity
types and basic requirements.
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SQ-1 General Quality Assurance Requirements
Guidance: A, B, C, D, E, F, G, H, I, J, K, L, M, N, and O. All apply when SQ-1 is required. Exclusions
will be noted in the Material Master or on the Purchase Order.
A. PROHIBITED PRACTICES
1. Unauthorized Repairs: Seller shall not repair any damaged item, or any item found to be
faulty during manufacturing or that fails to meet Buyer specification/drawing requirements,
without Buyer’s written approval, except when the nonconformance is minor and Material
Review Board (MRB) authorization has been granted by Northrop Grumman. Seller is not
authorized to perform MRB activities on non-conforming materials without Buyer
authorization
2. Change in Approval, Drawing, Processes, Materials, or Procedures: Seller shall not change
any drawing, process, material (including sub-tier supplier parts), or procedure without prior
Buyer’s written approval, if such drawing, process, material, or procedure was used to qualify
items or which was used by Seller to become a qualified source.
NOTE: The following sub-articles do not apply to a Supplier that has design authority over their
own products.
3. Seller shall notify Buyer of any proposed change in design, fabrication method, or process,
and obtain approval from Buyer before making the change.
a. Articles, which have incorporated approved changes, shall be appropriately identified.
4. Seller shall notify buyer of item latent defects found by seller or sub-tier suppliers.
5. Re-submittal of Rejected Items: Any item rejected by Buyer and subsequently resubmitted to
Buyer shall be clearly identified as a resubmitted item, indicating the Procurement Document
number and Buyer’s reject document number in Seller’s Certificate of Conformance.
6. Notification of Facility Change: Seller shall not use any production, manufacturing, and/or
processing facilities that differ from facilities previously approved by Buyer without first
notifying Buyer and affording Buyer an opportunity to examine and approve such facilities
for compliance with procurement quality requirements. Seller shall not relocate any
production, manufacturing, and/or processing facilities previously approved by Buyer without
first notifying Buyer and affording Buyer an opportunity to examine and approve such
facilities for compliance with procurement quality requirements.
7. Changing of Test Facility: If a specific test facility was previously approved by Buyer as
provided for in the Procurement Document, the Seller shall not change a test facility or use
another test facility to meet specification/drawing requirements without prior Buyer’s written
approval.
8. Change in Quality Management System status: Seller shall notify Buyer when a significant
change in QMS certification status occurs, such as approval of QMS to ISO 9001, AS9100,
AS9120 or FAA Repair Station requirements, major findings that jeopardize supplier’s
certification status, loss of certification, or supplier’s willful decision to opt out of QMS
certification to one of the standards noted above.
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9. Change of Management/Owner: Seller shall notify Buyer when a significant change in
management or ownership has occurred.
B. RESPONSIBILITY FOR CONFORMANCE
1. Neither surveillance, inspection, and/or test made by Buyer or its representatives or US
Government representatives at either Seller’s or Buyer’s facility, or Seller’s compliance with
all applicable procurement quality requirements, shall relieve Seller of the responsibility to
furnish an item that conforms to the requirements of the procurement document.
2. Seller shall control sub-tier supplier procurements to the extent necessary to ensure quality
requirements specified in the procurement document are satisfied.
3. When required, Quality requirements shall include, but are not limited to, the following:
a. Sub-tier supplier pre-award survey/evaluations
b. Periodic auditing of supplier
c. Implementing a sub-tier supplier rating system
d. Ensuring adequate review of procurement documentation prior to procurements
e. Controlling procurement of critical items for Seller’s product
f. Inspection of procured items to documented procedures
g. Control of non-conforming material, including corrective action
4. Product nonconformance’s shall be documented in accordance with paragraph SQ1-H,
Nonconforming Materials.
C. BUYER SURVEY, SURVEILLANCE, AUDITS AND INSPECTION
1. Buyer or Buyer’s representative, as well as their customers and regulatory authorities shall
have the right of access to conduct surveys, audits, and surveillance of Seller facilities
involved in the Procurement Document and applicable records, and those of Seller’s sub-tier
suppliers with prior coordination with Seller, to determine capability to comply, and to verify
continuing compliance, with the requirements of the Procurement Document and applicable
state or federal regulations.
2. Buyer or Buyer’s representative shall have the right to perform an inspection at Seller’s
facilities and those of Seller’s sub-tier supplier with prior coordination with Seller, during the
period of manufacturing and inspection prior to shipment.
3. Final inspection and acceptance shall be performed at a NGTS facility, unless otherwise
specified in the Procurement Document.
D. FAILURE REPORTING
When an electronic item is returned to a seller for troubleshoot and/or repair, the seller shall
provide a document that outlines what actions were taken to return the item to a serviceable
condition; information shall include but not be limited to the following:
1. Procurement Document number
2. Part number
3. Discrepancy from customer
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4. Fault found
5. Actions taken to repair discrepancy
6. Test procedure used to verify fault has been eliminated
7. Failure Reports shall be signed by Seller’s duly authorized representative.
E. CORRECTIVE AND PREVENTIVE ACTION
1. General:
The supplier shall respond to all requests for corrective action on or before the requested
response due date. The response must be submitted on the supplier’s letterhead. In addition,
complete and submit the Northrop Grumman Corrective/Preventive Action and Root Cause
Analysis Worksheet form TSF Q10-a when directed. Supplier shall maintain a documented
system for determining root causes of documented defects and obtaining corrective action and
preventive action both internally and from its suppliers. The supplier is accountable for
effectiveness of corrective and preventive actions taken.
Buyer requests for corrective and preventive action will be issued to the supplier’s
representative in the form of, but not limited to,

Supplier Information Notice

Supplier Corrective Action Request (SCAR)

Failure analysis reporting when required by engineering specification or contract data
item requirements.
A. Level & Type:
1) Level 1 - Supplier Information Notice (SIN): A document used as a notice to the
supplier of a discrepancy found on a part, material, sub-assembly or assembly
delivered by the supplier to NGTS. Issued when minor or isolated contractual noncompliances can be corrected on the spot where they do not adversely affect cost,
schedule, or performance. May be issued when the nonconforming product is
dispositioned “Use As-Is”, “Repair”, or “Rework”; and the item and/or evidence of the
non-conformance will not be returned to the supplier to perform a Root Cause
Corrective Action analysis/investigation.
2) Level 2 - Supplier Corrective Action: A document used to request formal written
corrective action for minor or isolated non-conformances. Issued when contractual
non-compliances cannot be corrected on the spot and where they could adversely
affect cost, schedule, or performance if not corrected. Level 2 SCARs shall be sent to
the responsible NGTS Global Supply Chain Buyer/SCA representative and shall be
directed to the supplier’s Quality/Management point of contact.
3) Level 3 - Supplier Corrective Action: A document used to request formal written
corrective action for major/serious contractual non-compliances or systemic nonconformances and/or if collective analysis resulted in the issuance of program CAR.
This shall be issued when major/serious contractual non-compliances cannot be
corrected on the spot and where they could adversely affect cost, schedule, or
performance if not corrected. Level-3 SCARs shall be sent to the responsible NGTS
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Global Supply Chain Buyer/SCA representative and shall be directed to the supplier
Quality/Management point of contact.
B. The minimum information required for each level is noted in the SCAR letter. The required
information is based on the SCAR type as noted below.
1) Level 1 SINs shall be directed to the supplier Quality/Management point of contact.
The supplier response shall include:

Work in Process (WIP)

Stock/Inventory status

The traceable part marking

Objective evidence of internal rejection document

Disclosure for any previous escapes found as a result
NOTE: For informal requests the Supplier shall maintain records of their review on
file for verification by the Buyer or their representative
2) Level 2 SCARs shall be sent to the supplier’s Quality/Management point of contact.
The Supplier’s response shall include:

Immediate C/A

Root cause analysis
Preventive C/A
Follow-up verification to assure adequacy of C/A effectivity
Disclosure for any previous escapes found as a result



3) Level-3 SCARs shall be sent to the supplier’s highest level of Quality/Management
for the supplier. The Supplier’s response shall include:

Completed Form (TSF Q10-a)


Root Cause
Corrective/Preventive Action
Effectivity

Disclosure for any previous escapes found as a result.

2. Guidelines and Training for Corrective Action / Preventive Action and Root Cause Analysis
(CA/PA – RCA)
Suppliers requiring training in the proper completion of CA/PA – RCA should utilize the
Northrop Grumman “Corrective Action / Preventive Action and Root Cause Analysis Tools”
available on OASIS at https://oasis.northgrum.com/contract/qualdocs.htm. These tools are
intended to communicate Northrop Grumman’s expectations for effective supplier corrective
actions to prevent defect recurrence. Onsite training assistance from Northrop Grumman is
available by contacting Supplier Quality Assurance.
3. Corrective Action Response Extensions
Northrop Grumman may grant the supplier an extension for their corrective action response
on a case-by-case basis. Suppliers may formally request a time extension at least forty-eight
(48) hours prior to the assigned corrective action response due date. Request must be in
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writing with adequate justification documenting the status of the investigation, revised
corrective action completion dates and a listing of previous actions taken toward
implementation of effective preventative action, as applicable.
4. Verification of Corrective Action (VCA)
Northrop Grumman retains the right to conduct corrective action verification at the supplier
and/suppliers sub-tier supplier’s facility to assess effectiveness of implemented corrective
action. Northrop Grumman may grant the supplier an extension for their VCA response on a
case-by-case basis.
Note: Delegated Suppliers are not exempt from on-site verification of corrective action.
Material currently undergoing corrective action investigation processing up to and including
verification of corrective action shall not be shipped without the authorization of Northrop
Grumman Supplier Assurance.
F. U.S. GOVERNMENT SOURCE INSPECTION
For procurements made under U.S. Government contracts, the US. Government shall have the
right to inspect any and all of the work contracted through the Procurement Document, at Seller’s
facilities or at sub-tier supplier’s facilities. Seller quality control or inspection system and
manufacturing processes are subject to review, verification, and analysis by authorized U.S.
Government representatives.
G. MEASURING AND TEST EQUIPMENT
1. As applicable to this procurement, the Seller shall be responsible for validating the accuracy
and stability of tools, gages, and test equipment used to demonstrate that any item conforms to
the requirements specified in the Procurement Document.
2. Documented schedules shall be maintained for periodic calibration to adequate standards.
3. Objective evidence of calibrations shall be recorded and made available for Buyer’s review.
H. NONCONFORMING MATERIALS
Nonconforming material must be identified and documented, segregated or bonded, pending
disposition when found, to prevent its unintended release or use, and evaluated to determine the
actions necessary to contain its effect on other processes or products.
1. Seller shall provide and maintain a corrective action and disposition program for nonconforming materials.
2. Seller shall provide for control, segregation, and identification of non-conforming materials
detected at Seller’s facilities.
3. Seller shall not have MRB disposition authority without Buyer’s written authorization.
4. No Repair shall be allowed outside of the specific specification limits unless prior written
approval is obtained by Seller from Buyer.
5. No Rework shall be allowed unless prior written approval is obtained by Seller from Buyer.
6. The RC/I process noted in 3.1 above shall not be used to document nonconforming material
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I. INSPECTION RECORDS
1. Seller shall maintain records of all inspections and tests performed on any item delivered to
NGTS.
2. Records shall identify any non-conformance and shall be made available for Buyer’s review.
3. Seller and subcontractors shall ensure records are available for review by Customers and
Regulatory Authorities in accordance with contract or regulatory requirements.
J. SAMPLE INSPECTION
1. Seller, prior to implementation of a sampling plan, shall receive written approval from Buyer.
2. Seller may use sample inspection plans, when tests are destructive, or when the records or
inherent characteristics of the product indicate that a reduction in inspection/testing can be
achieved without jeopardizing product quality.
3. Sample inspection shall be in accordance with the applicable Buyer specification. When not
specified by Buyer, military standard sampling plans, e.g., from ANSI/ASQCZ1.4-1993,
MIL-STD-414, or handbooks H016, H017, and H018, may be used.
4. All sample inspection plans shall provide valid confidence in specified quality levels.
K. IDENTIFICATION
1. All materials shall be identified by a part number and revision, permanently and legibly
affixed directly to the surface of each article,
2. In the event this is not possible due to physical size or nature of material, an identification tag
shall be securely affixed to each article, or
3. If articles are supplied in individual or multi-unit containers the container shall reveal the
appropriate identification.
L. PACKAGING, PRESERVATION, AND STORAGE
1. Seller shall incorporate good commercial practices for preservation and packaging of all
articles that apply to this Procurement Document.
2. Seller shall identify each package permanently and legibly with Procurement Document
number, manufacturer's name, date shipped, and packing sheet number.
3. Packaging shall be selected, to the extent necessary, to provide protection from physical and
environmental damage during shipping and handling.
a. Cushioning materials shall be applied, as required, to protect and to restrict movement of
items.
4. All materials which are volatile, toxic, or emit fumes, which are harmful to human health,
shall be properly contained in accordance with applicable health and safety requirements.
a. Containers shall be plainly marked as to its contents with appropriate warnings,
precautions, instructions, and storage conditions.
b. Material Safety Data Sheet (MSDS) shall be included with each shipment.
M. STORAGE AND SHELF LIFE
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1. Seller shall identify materials and articles having definite characteristics of quality
degradation or drift with age and/or the environment.
2. Seller shall provide a copy of the manufacturers Certificate of Conformance (C of C) that
defines the shelf life characteristics of any material that fits into this category. Identification
shall include the following information as a minimum:
a) Date of manufacturer
b) Batch and/or lot numbers
c) Date of expiration
d) Procurement Document number
e) Any special storage conditions for the material
If a material has no identified shelf life the certificate shall note this condition. Seller’s
certificate should be traceable to the place of procurement or manufacturer. A manufacturer’s
certificate that is traceable to the material provided is acceptable.
3. If environment is a factor in determining useful life, identification shall also include the
storage temperature, humidity, etc., required to achieve the stated useful life.
4. In no case shall materials or articles be supplied to NGTS with less than 75% of its useful life
or cycles remaining; however, Seller shall verify that sufficient operating life and
environmental margin remains to meet the specified requirements of the procurement
document.
5. If Buyer so chooses they may accept material with less than 75% of the shelf life remaining
due to critical need and will document this action on the Procurement Document directing the
seller to ship the material.
N. SELLER’S BASIC CERTIFICATE OF CONFORMANCE
1. A Certificate of Conformance shall be provided with each shipment with the following
information at a minimum:
a. Procurement Document and Line Item Number
b. Identifying nomenclature such as Item Name, Part Number, Revision, Serial Numbers
c. Quantity shipped
d. Conformance Clause: “The items furnished per Buyer’s procurement document have
been manufactured, tested, and inspected in accordance with the requirements of the
applicable specifications/drawings and the results of such tests and inspections meet the
requirements thereof.” ( or equivalent wording)
e. The Certification of Conformance shall be signed by Seller’s duly authorized
representative.
O. CERTIFICATE OF GOVERNMENT APPROVED QUALIFIED PARTS LIST (QPL) ITEMS
When the items supplied are required to be Qualified Parts List (QPL)/Qualified Manufacturers
Line (QML) parts the following shall apply:
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1. Seller shall submit a certification identifying that the manufacturer of the material described
herein has been granted qualification by the Defense Supply Agency (DSA) in accordance
with the applicable military specification.
2. The inclusion of products from the QPL shall not relieve the manufacturer of their
responsibility for providing items, which meet all specification requirements, or for
performing the qualification, inspections, and tests specified for such items.
SQ-2 Buyer Inspection/Surveillance
Guidance: Select each section that is required A, B, C, D, E, F, G, or H.
A. SOURCE INSPECTION
1. Buyer shall be present (or provide a representative) to perform source inspection at Seller's
facilities or where designated in the Procurement Document prior to shipment.
2. Inspection and test of the articles defined in this contract shall be performed by Seller, and
shall be subject to witnessing by Buyer (or representative).
3. Seller shall provide reasonable inspection facilities for Buyer (or representative) to verify
conformance to requirements.
4. Seller shall provide inspection/test data and reports to Buyer’s Source Inspector indicating
which characteristics, parameters, dimensions, etc., were actually tested/inspected for
validation to Buyer’s specification/drawing requirements.
5. After Buyer’s Source Inspection, any rework or test of the item, including any nonscheduled
entry, such as removal of a panel, cover, or enclosure shall void the source inspection.
6. For any nonscheduled entry, rework, or test, Seller shall request Buyer to repeat source
inspection.
7. Buyer shall be notified at a minimum of seven (7) workdays prior to commencement of these
activities to allow for arrangements for Buyer and/or Buyer’s quality representative to be
present during inspection and test.
B. BUYER IN-PROCESS INSPECTION
1. Buyer or Buyer’s representative shall perform in-process inspection at Seller’s facilities.
2. Seller shall submit to Buyer an inspection plan or traveler designating in-process source
inspection points.
3. Buyer shall designate required in-process source inspection points and inform Seller in
writing.
4. Seller shall provide reasonable inspection facilities for Buyer or Buyer’s representative to
verify conformance to requirements.
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5. After Buyer’s Source Inspection, any rework or test of the item, including any nonscheduled
entry, such as removal of a panel, cover, or enclosure shall void the source inspection.
6. For any nonscheduled entry, rework, or test, Seller shall request Buyer to repeat source
inspection.
7. Seller shall notify Buyer at a minimum of 48 hours prior to the time in-process inspection
coverage is required.
C. BUYER PRECAP INSPECTION
Items in the procurement document shall require pre-cap inspection by Buyer’s Quality Field
Engineering subsequent to the 100 percent pre-cap visual inspection performed by Seller.
D. BUYER SCANNING ELECTRON MICROSCOPE ANALYSIS
1. Buyer’s approval of Scanning Electron Microscope (SEM) analysis shall be required for
wafer lots to be incorporated in parts supplied to Buyer’s Quality Field Engineering.
2. SEM analysis shall be performed by Seller and shall be approved by Buyer prior to the
incorporation of wafers in parts.
E. BUYER SOURCE SURVEILLANCE
1. Buyer’s Quality Field Engineering shall perform surveillance at Seller’s facilities during the
contract period.
2. Surveillance shall be scheduled by Buyer, and coordinated with Seller prior to
implementation.
3. Surveillance activities shall include all functional areas necessary for Buyer or Buyer’s
representative to verify the quality of the procured product.
F. BUYER SOFTWARE AUDITS
Buyer or Buyer’s representative shall perform audits, reviews, and/or verifications at Seller’s
facilities during the development and test of software to be furnished for this procurement.
G. Electronic Source Inspection
1. Seller shall provide electronic source inspection.
2. Electronic source inspection shall consist of photos sent to Buyer via electronic media. Test
data shall also be sent electronically when Q-7 is required on the Purchase Order.
3. Buyer shall review and provide authorization to ship predicated on the results of the photos
and test data when test data is required with Q-7 on the Purchase Order.
H VERIFICATION OF PURCHASED PRODUCT
1. Verification activities performed by the Buyer or Buyer’s customer at any level in the Seller’s
supply chain shall not be used by the Seller as evidence of effective control of quality and
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does not absolve the organization of its responsibility to provide acceptable product and
comply with all requirements.
2. Verification activities can include:
a. Obtaining objective evidence of the conformity of the product from the Seller (e.g.
accompanying documentation, certificate of conformity, test records, statistical
records, process control records)
b. Inspection of the required documentation
c. Inspection of products upon receipt, and
d. Delegation of verification to the supplier or supplier certification
3. Where purchased product is released for production use pending completion of all required
verification activities, it shall be identified and recorded by the Seller to allow recall and
replacement if it is subsequently found that the product does not meet requirements.
4. If the Buyer delegates verification activities to the supplier, the requirements for delegation
shall be define by the Buyer and a register of delegated shall be maintained by the Seller
SQ-3 U.S. Government Source Inspection (NASA)
Guidance: A, B, C, D and E all apply when SQ-3 is required.
A. All work under the procurement document shall be subject to inspection and test by the U.S.
Government at any time and place.
B. The U.S. Government representative, who has been delegated NASA quality assurance functions
for the procurement document, shall be notified immediately upon receipt thereof.
C. The U.S. Government representative shall be notified three working days in advance of the time
the items are ready for inspection or test.
D. In the event the U.S. Government representative cannot be contacted, Buyer shall be notified
immediately.
E. Seller, without additional charge to the procurement document, shall provide all reasonably
required facilities and assistance for the convenience and safety of the U.S. Government
representatives in the performance of their duties.
SQ-4 U.S. Government Source Inspection (DoD)
Guidance: A, B, C, D and E all apply when SQ-4 is required.
A. U.S. Government source inspection shall be required prior to shipment from Seller’s facility.
B. Upon receipt of this procurement document, Seller shall immediately notify and provide a copy
of the procurement document to the U.S. Government representative, who normally services
Seller’s facility, so appropriate planning for U.S. Government source inspection can be
accomplished.
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C. If a U.S. Government representative does not normally service Seller’s facility, the nearest Army,
Navy, Air Force, or Defense Agency inspection Office shall be contacted.
D. In the event a U.S. Government representative cannot be contacted, Buyer shall be notified
immediately.
E. Seller, without additional charge to the procurement document, shall provide all reasonably
required facilities and assistance for the convenience and safety of the U.S. Government
representatives in the performance of their duties.
SQ-5 Raw Material Documentation Requirements
Guidance: Select each section that is required A or B.
A. Shipment of materials, whether raw, semi-finished, or finished, shall be accompanied by a
Certificate of Conformance from Seller, stating at a minimum:
1. Material identification by specification number and material conditions, where applicable.
2. The raw material manufacturer’s or mill’s lot or batch number.
3. A statement of raw material conformance to applicable requirements.
4. The name and location of the raw material manufacturer or mill.
B. All items defined in SQ5-A with the addition of actual chemical/physical test results that
substantiate compliance with the applicable raw material and/or specification requirements shall
be provided.
SQ-6 Control of Processes
Guidance: A and B apply when SQ-6 is required.
A. Buyer shall approve special processes performed by Seller, or any of its sub-tier suppliers,
including the system/procedures used to control special processes. Processes requiring Buyer
approval include:
1. Welding, destructive physical analysis, brazing, dye penetrant inspection, painting,
radiographic inspection, plating, heat treating of metals, casting, chemical surface treatments,
forging, contamination control, bonding, magnetic particle inspections, conformal coat,
composites, soldering, pressure test, and ultrasonic inspection
2. Any other processes defined in the Procurement Document
B. Buyer approval of special processes shall not relieve Seller of responsibility for exercising the
control measures necessary to ensure delivered items conform to the requirements of the
Procurement Document.
SQ-7 Inspection / Test Data
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Guidance: A and B apply when SQ-7 is required.
A. When Buyer’s specifications or Procurement Document require test data to be recorded during
the performance of acceptance testing, a paper or preferably electronic copy of the recorded data,
showing evidence of Seller's inspection and verification of performance, shall accompany each
shipment.
B. Data shall meet the requirements of Buyer’s specifications or Procurement Document and, at a
minimum, be identified with:
1. Buyer’s Procurement Document number and change notice number
2. Part number
3. Lot numbers, serial numbers, or date codes of items tested
4. Drawing/specification and revision used
5. Type of test performed
6. Identification number of test equipment used
7. Total quantity of items tested, quantity of items accepted, and quantity of items rejected
8. Any codes, keys, or other information necessary to interpret Seller data
SQ-8 Radiographic / Computer Tomography Inspection
Guidance: A, B, C, D, and E apply when SQ-8 is required. Exclusion of B or C is acceptable based on
inspection method.
A. Seller shall be approved by Buyer to perform the radiographic/computer tomography inspection
applicable to this Procurement Document or shall use a facility approved by Buyer.
B. Unless otherwise specified by the parts specification, each radiograph shall comply with ASTM
E 1742 “Radiographic Examination”, MIL-STD-883 “Test Method and Procedures for
Microelectronics”, and MIL-STD-750 “Test Method for Semiconductor Devices”.
C. Unless otherwise specified by the parts specification, computer tomography shall comply with
ASTM-E1441 “Standard Guide for Computer Tomography Imaging”.
D. The radiographic film / image and a copy of the report shall accompany the shipment of the items
to NGTS.
E. Serial number location and x-ray position shall be recorded as part of, or attached to, the report.
SQ-9 Requirements for Distributors
Guidance: A, B and C apply when SQ-9 is required.
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A. The Distributor (a Seller other than the Manufacturer) shall certify that the articles delivered
under this Procurement Document conform to the applicable requirements of Buyer’s or
Manufacturer’s specifications for the article ordered.
B. The Distributor certification of conformance shall include the following information:
1. The origin of manufacture
2. Part number
3. Applicable traceability information (date lot code, etc.)
4. Results of testing or special inspection, as required.
5. Dated signature of authorized Seller Representative
6. Items identified by Buyer number shall have complete information as to the original
manufacturer and original manufacturer's part number
C. The Distributor shall maintain and provide evidence of material authenticity (chain of custody)
back to the OCM/ OEM/ AAM shall be provided. The Certification shall clearly identify the
name and location of all of the supply chain intermediaries from the original manufacturer to the
final source of the product delivered to Northrop Grumman.
SQ-10
Seller Inspection Reporting Requirements
Guidance: A, B, C, and D apply when SQ-10 is required.
A. Seller shall submit, with each shipment of items, one copy of an inspection report reflecting 100
percent inspection verification of all drawing characteristics, including notes, for all products.
B. The report shall delineate each drawing characteristic and specify the corresponding actual
measurement results.
C. Inspection record traceability shall be maintained by either serializing each item, if allowed, or
tag identification. The item identification is then matched with the corresponding inspection
report.
D. The only exception to the above procedure applies to items machined under tape-controlled or
automatic conditions. In that case, the 100 percent inspection report shall be limited to the first
and last item procured from one continuous set-up.
1. The inspection report shall state that the items were machined under tape-controlled or
automatic conditions.
SQ-11
Calibration System Requirements
Guidance: A and B apply when SQ-11 is required – Buyer shall specify applicable calibration standard in
B (1, 2, or 3).
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A. Seller shall be responsible for the calibration, accuracy, validation, and maintenance of any
equipment, tooling, or gauges utilized by Seller to produce, inspect, or test articles to be delivered
under this Procurement Document.
B. Seller‘s equipment calibration system shall be in accordance with one of the three requirements
listed below:
1. MIL-STD-45662A or
2. ANSI/NCSL Z540-1 or
3. ISO 11012-1
SQ-12
Control of Software
Guidance: Select any combination of A, B, and C that apply. A Software Quality Assurance Program shall
be selected when using A: SQ12A-b, SQ12A-b, SQ12A-c, or SQ12A-d.
A. SOFTWARE QUALITY PROGRAM
1. Seller shall establish a Software Quality Assurance Program that conforms to the standards
specified below, and is subject to Buyer review and approval:
a. AS9006, Deliverable Aerospace Software Supplement for AS9100A,
b. ISO/IEC 12207, Software Life Cycle Processes,
c. Capability Maturity Model Integration (CMMI) - Level 3 or higher, or
d. Federal Aviation Administration DO-178 – Software Considerations in Airborne Systems
and Equipment Certification.
B. SOFTWARE DELIVERY DOCUMENTATION
1. Seller shall deliver software documentation as specified in the Procurement Document.
2. Software documentation shall be sufficient to ensure:
a. All requirements are achieved or waivers are submitted
b. Configuration is correct and deliverables are properly identified and marked
c. Planned level of acceptance is achieved and/or approved deviation/waivers are made part
of the deliverable documentation package
d. Operating instructions accompanying the developed software are sufficient to enable
loading, initialization, and operation by Seller’s personnel
C. CONTROL OF TEST SOFTWARE
1. Seller shall provide and maintain a system for the control of software used in the
qualification/acceptance testing of deliverable hardware, software, and firmware to be
furnished for this procurement.
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2. Seller shall maintain procedures and test records for items delivered to NGTS and these
records shall be available for Buyer review.
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SQ-13
Electrostatic Discharge Control
Guidance: A, B, C and D apply when SQ-13 is required.
A. Seller shall provide and maintain a program for Electrostatic Discharge (ESD) control for
hardware items to be furnished for this procurement in accordance with one or more of the
following standards:
1. MIL-STD – 1686 Electrostatic Discharge Control Program for Protection of Electrical and
Electronic Parts, Assemblies and Equipment (excluding Electrically Initiated Explosive
Devices)
2. ANSI-S20.20 Parts, Electrical and Electronic, Assemblies and Equipment, Protection of
(excluding Electrically Initiated Explosive Devices), for the Development of an Electrostatic
Discharge Control Program
3. EIA 625 Requirements for Handling Electrostatic Discharge Sensitive Devices
4. MSFC-STD-1800 ESD Control for Propellant and Explosive Devices
5. DoD 4185.26m Contractors Safety Manual for Ammunition and Explosives
B. Seller’s ESD control program shall be subject to review and approval by Buyer.
C. Items shall be packaged with ESD protective material.
1. ESD protective caps shall be used on equipment external connectors or contacts that connect
to ESD parts and assemblies within the equipment.
2. All packages shall be identified with a suitable precautionary label.
3. The label shall not be utilized as a sealing device.
D. Any ESD components or assemblies received by NGTS that are not in an ESD protective material
shall be subject to return to Seller. NOTE: ESD requirements are defined as applicable to any
active or passive components.
SQ-14
NASA Quality Program Provisions
Guidance: Select A or B.
A. Seller shall provide and maintain a quality assurance program in accordance with NASA Quality
Publication NHB 5300.4 (1B), “Quality Program Provisions for Aeronautical and Space System
Contractors”.
B. Seller shall provide and maintain a quality assurance program in accordance with NHB 5300.4
(1B), “Quality Program Provisions for Aeronautical and Space System Contractors”, that have
been tailored as specified in Buyer’s Procurement Document.
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SQ-15
NASA Inspection System Provisions
Guidance: Select A or B.
A. Seller shall provide and maintain an inspection system in accordance with NASA Publication
NHB 5300.4(1C), “Inspection System Provisions for Aeronautical and Space System Material,
Parts, Components, and Services”.
B. Seller shall provide and maintain an inspection system in accordance with NHB 5300.4(1C),
“Inspection System Provisions for Aeronautical and Space System Material, Parts, Components,
and Services,” that have been tailored as specified in Buyer’s Procurement Document.
SQ-16
DELETED
SQ-17
Prohibited Material
Guidance: Buyer will specify A and/or B. C always applies when SQ-17 is required.
A. All constructions and finishes containing pure cadmium or pure zinc shall be prohibited.
B. Constructions and finishes containing pure tin shall be prohibited unless they contain a minimum
of 3 weight percent alloying element(s), i.e., lead, silver, etc..
C. Seller shall submit a certificate with each shipment stating that no prohibited materials are
present in their deliverable product.
SQ-18
Semiconductor Certification
A. Shipment of electronic devices using semiconductors shall be accompanied by a certification of
conformance from Seller, stating at a minimum:
1. The name and location of the original manufacturer of any semiconductor used in the
fabrication of the end item.
2. The semiconductor lot number.
SQ-19
Quality Management System
Guidance: Select A or B, C or D, or E, F, G, H, or I.
A. ISO 9001 Compliant
1. Seller shall provide and maintain a Quality System that is compliant to ISO 9001.
2. Seller’s capability to perform satisfactorily to these requirements shall be demonstrated by
having a successful audit performed by Buyer or Buyer’s representative.
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B. ISO 9001 Registered
1. Seller shall provide and maintain a Quality System that is registered to ISO 9001.
2. Seller’s capability to perform satisfactorily to these requirements shall be demonstrated by
having an ISO Certification from an accredited registrar.
a. Buyer shall reserve the right to conduct an assessment of Seller’s Quality System.
C. AS9100 Compliant
1. Seller shall provide and maintain a Quality System that is compliant to AS9100.
2. Seller’s capability to perform satisfactorily to these requirements shall be demonstrated by
having a successful audit performed by Buyer or Buyer’s representative.
D. AS9100 Registered
1. Seller shall provide and maintain a Quality System that is registered to AS9100.
2. Seller’s capability to perform satisfactorily to these requirements shall be demonstrated by
having an AS Certification from an accredited registrar.
E. Capability Maturity Model Integration (CMMI) - Level 3
1. Seller shall provide and maintain a Quality System that meets the requirements of CMMI
Level 3.
2. Seller’s capability to perform satisfactorily to these requirements shall be demonstrated by
having Software Engineering Institute (SEI) CMMI 3 rating from an accredited appraiser.
a. Buyer shall reserve the right to conduct an assessment of Seller’s Quality System.
F. Capability Maturity Model Integration (CMMI) - Level 4
1. Seller shall provide and maintain a Quality System that meets the requirements of CMMI
Level 4.
2. Seller’s capability to perform satisfactorily to these requirements shall be demonstrated by
having Software Engineering Institute (SEI) CMMI 4 rating from an accredited appraiser.
3. Buyer shall reserve the right to conduct an assessment of Seller’s Quality System.
G. Capability Maturity Model Integration (CMMI) - Level 5
1. Seller shall provide and maintain a Quality System that meets the requirements of CMMI
Level 5.
2. Seller’s capability to perform satisfactorily to these requirements shall be demonstrated by
having Software Engineering Institute (SEI) CMMI 5 rating from an accredited appraiser.
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a. Buyer shall reserve the right to conduct an assessment of Seller’s Quality System.
H. FAA FAR Part 145 Repair Station
1. Seller shall provide and maintain a Quality System that is compliant to FAR Pt. 145
requirements approved by the regional FSDO or higher level FAA office.
2. Seller’s capability to perform satisfactorily to these requirements shall be demonstrated by
having a successful audit performed by Buyer or Buyer’s representative.
3. Seller shall maintain a type rating on the FAA FAR Pt. 145 certificate applicable to the
airframe and/or commodity affected by the procurement document.
I. Quality Management System
1. Seller shall have a formalized Quality System.
2. Buyer shall have the right to conduct surveys, audits, and surveillance of the Seller’s
capability to perform satisfactorily to these requirements.
SQ-20
First Article Inspection
Guidance: A and B apply when SQ-20 is required.
A. Inspection and acceptance by Buyer of the first article shall be required prior to the start of
fabrication of a new product, if it has been 24 months or more since last product was produced, or
a change to form, fit, or function of the product has occurred.
B. Seller shall submit a First Article Report to Buyer demonstrating compliance with the
requirements in the Procurement Document and referenced documents (refer to AS9102 and
ASME Y14.41 for guidance).
1. The report shall reflect 100 percent inspection verification of all drawing characteristics.
2. The report shall delineate each drawing characteristic and specify the corresponding actual
measurement results.
SQ-21
Inspection data for Critical to Function (CTF) Drawings
A. Model Based Product Defined designs and CTF drawings shall require recorded data for all
defined critical dimensions per ASME Y14.41.
SQ-22
Contamination / Foreign Object Debris (FOD) & Tool Control
Guidance: A, B, C, D and E apply when SQ-22 is required.
A. Seller shall maintain an FOD prevention program, including tool control.
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B. Seller’s FOD prevention program shall include the review of design and manufacturing processes
to identify and eliminate foreign object entrapment areas and paths through which foreign objects
can migrate.
C. Seller’s Tool Control program shall include identification, inventory and location control to
reduce the risk of lost tools.
D. Buyer shall have the right to perform inspections, verifications, tool control, and FOD prevention
program audits at Seller’s facility to ensure program documentation and effectiveness.
E. Articles ordered under this Procurement Document shall be protected by Seller from
contamination or damage from foreign objects or tool control during processing, testing,
inspection, handling, and packaging prior to delivery to Seller.
SQ-23
Unique Identification (UID) (DFARS 252.211-7003)
Guidance: A and B apply when SQ-23 is required. C and D are required only when they are specified.
A. Defense Federal Acquisition Regulation Supplement (DFARS) clause 252.211-7003, Item
Identification and Valuation shall be applied to this Procurement Document.
B. UID shall be in compliance with MIL-STD-130 (latest revision).
C. Certification of individual Matrix verification shall be supplied by the UID processor to attest that
electro-optical scanning and legibility of the UID is consistent with recording standards of UID
marking and identification systems.
D. Certification of Registration for individual and/or itemized UID nameplates and identification
plates shall accompany shipment which affirms accountability and traceability into the U.S.
Government web database @ website – https://iuid.logisticsinformationservice.dla.mil/.
SQ-24
Solder Workmanship Standard
A. Soldering and processing of electronic assemblies shall be in accordance or equivalent with IPCA-610 “Acceptability of Electronic Assemblies” or J-STD-001 “Requirements for Soldered
Electrical and Electronic Assemblies”.
SQ-25
Solderability
Guidance: A, B, and C apply when SQ-25 is required.
A. Material submitted with each shipment shall have had solderability testing performed in
accordance with one or more of the following specifications:
1. MIL-STD-750, Method 2026
2. MIL-STD-883, Method 2003
3. MIL-STD-202, Method 208
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4. MIL-P-55110
5. MIL-P-50884
6. J-STD-001
7. J-STD-002
8. J-STD-003
B. Seller shall supply a copy of the certification by an accredited agency to one or more of the
specifications listed in paragraph A with each order.
C. If, during the life of that Procurement Document, the certification is revoked or the certification
expires, all efforts against this Procurement Document shall be stopped.
1. Buyer shall be notified in writing within twenty four hours.
SQ-26
Material Outgoing to Seller (Customer Furnished Property)
Guidance: A, B, C, and D apply when SQ-26 is required.
A. Materials furnished to Seller, by NGTS, shall require accountability by Seller.
B. Materials shall be stored and handled in such a manner to ensure the integrity of the material is
maintained.
C. Seller shall obtain direction from Buyer concerning the disposition of rejected and/or unused
quantities, or usable trimming remaining at the end of the procurement activity.
D. Seller shall be responsible for maintaining records of identity and the assurance of continued
suitability of the tooling, test equipment, etc., while such materials are in their possession.
1. Return of the equipment shall be arranged through Buyer.
SQ-27
Cable Workmanship Standard
A. Workmanship shall be in accordance with IPC/WHMA-A-620 "Requirements and Acceptance
for Cable and Wire Harness Assemblies."
SQ-28
Printed Wiring Board
Guidance: A and B apply when SQ-28 is required.
A. Printed Wiring Boards fabricated under this Procurement Document shall comply with the
requirements of IPC-A-600 Class 3 “Acceptability of Printed Boards”.
B. Coupons shall be included if defined on the drawing with each shipment.
Page 29 of 32
TSM Q3
11/12/13
SQ-29
Test Coupon
A. Test coupons shall be provided per the specification for each shipment.
SQ-30
Printed Wiring Board Testing
Guidance: A and B apply when SQ-30 is required.
A. Seller shall perform bare board testing with these values: Test voltage -10-250V, continuity -10
ohm maximum, insulation resistance -10K ohm minimum.
1. Acceptable boards shall be acceptance stamped.
2. Rejected boards shall be identified with the from/to path of failure and annotated either short
or open.
3. Seller shall not repair.
B. Automated electro-optical inspection shall be required with this order if the boards have 4 or
more layers.
1. Layer defects shall be reported to Buyer for authorization to repair.
SQ-31
Electronic Supplier Information Request
A. Seller shall utilize the Electronic Supplier Information Request (Form 2212) for authorization to
ship nonconforming material or to request clarification or change of a drawing / specification
requirement. Access to this form shall be requested by Seller.
SQ-32
Variation Management AS9103
A. Seller shall implement a Variation Management program in accordance with AS9103, Variation
Management of Key Characteristics.
SQ-33
Drop Ship
Guidance: A and B apply when SQ-33 is required.
A. Seller shall deliver parts/material to address identified on the Procurement Document.
B. A copy of all required documentation shall be sent to Buyer for receipt and review.
SQ-34
Documentation
Guidance: A, B and C apply when SQ-34 is required.
A. An End Item Data Package (EIDP) shall be developed, maintained, and provided, which
incorporates the following information:
1. Seller Certificate of Conformance (refer to section N of SQ1)
Page 30 of 32
TSM Q3
11/12/13
2. Specification/drawing number and revision
3. As-built configuration (Indentured Parts List – may not be required for software)
4. Proof of traceability requirements compliance (serial numbers, lot numbers, batch number,
software version, etc.)
5. Documented non-conformances
6. Documented open action items
7. Incorporated Change Orders (Engineering Change Proposals (ECPs))
8. Certificate of Conformances from sub-tier suppliers with objective evidence to validate the
certificates
9. Type of inspection performed and recorded results
10. Type of test performed and recorded results
11. Total quantity of items tested, quantity of items accepted, and quantity of items rejected
12. Applicable Government Industry Data Exchange Program (GIDEP) alerts, waivers,
deviations, and incident reports
13. Verification of compliance with useful life requirements, e.g., total operating time, thermal
cycles, vibration time.
B. Buyer shall refuse to accept item if Seller fails to submit certifications, documentation, test data,
or reports specified in the procurement document. Documentation shall include Buyer’s source
inspection if such source inspection is performed.
C. Written approval shall be obtained from Buyer for any deviations to the EIDP.
Page 31 of 32
TSM Q3
11/12/13
4.0
Acronyms
The following acronyms are used in this plan.
Acronym
AS
AAM
CMMI
CoC
CoT
CTF
DFARS
DoD
DSA
ECP
EIDP
ESD
FAA
FAR
FOD
GIDEP
GSC
ISO
MIL
MRB
MSDS
NASA
NGTS
NIST
OCM
OEM
QPL
RC/I
SCAR
SEI
SEM
SIN
UID
VCA
WIP
Definition
Aerospace Standard
Authorized Aftermarket Manufacturer
Capability Maturity Model Integration
Certificate of Conformance
Certificate of Traceability
Critical to Function
Defense Federal Acquisition Regulation Supplement
Department of Defense
Defense Supply Agency
Engineering Change Proposal
End Item Data Package
Electrostatic Discharge
Federal Aviation Administration
Federal Aviation Regulation
Foreign Object Debris
Government Industry Data Exchange Program
Global Supply Chain
International Organization for Standardization
Military
Material Review Board
Material Safety Data Sheet
National Aeronautics and Space Administration
Northrop Grumman Technical Services
National Institute for Standard Technology
Original Component Manufacturer
Original Equipment Manufacturer
Qualified Parts List
Request for Change/ Information
Supplier Corrective Action Request
Software Engineering Institute
Scanning Electron Microscope
Supplier Information Notice
Unique Identification
Verification of Corrective Action
Work In Process
Page 32 of 32
TSM Q3
11/12/13
ATTACHEMENT A
Applicable Quality Requirements For F-5/T-38 Program
Electronic
Mechanical and
Castings
Assemblies
Electrical
Commodity Fabricated Structural
and
and Sub Functional
Standard
Description
Parts
Assemblies Forgings Kits
Assemblies Assemblies Parts/Hardware
SQ-1
All Sections All Sections All Sections All Sections All Sections All Sections
All Sections
SQ-2
A
A, B
A
A
A
A
A
SQ-3
SQ-4
All Sections All Sections All Sections All Sections All Sections All Sections
All Sections
SQ-5
A
A
A
A
A
A
A
SQ-6
All Sections All Sections All Sections All Sections All Sections All Sections
All Sections
SQ-7
All Sections All Sections All Sections All Sections All Sections All Sections
All Sections
SQ-8
A
SQ-9
SQ-10
SQ-11
SQ-12
SQ-13
SQ-14
SQ-15
SQ-16
SQ-17
SQ-18
SQ-19
SQ-20
SQ-21
SQ-22
SQ-23
SQ-24
SQ-25
SQ-26
SQ-27
SQ-28
SQ-29
SQ-30
SQ-31
SQ-32
SQ-33
SQ-34
Tooling
All Sections
A
All Sections
A
All Sections
All Sections
All
All Sections All Sections Sections All Sections All Sections All Sections
All Sections
A, B on FA A, B on FA A, B on FA A, B on FA A, B on FA A, B on FA All Sections A, B on A, B on FA
Only
Only
Only
Only
Only
Only
FA Only
Only
A,B
A,B
A,B
A,B
A,B
A,B
A,B
A,B
D
A,B on FA
Only
D
A,B on FA
Only
D
A,B on FA
Only
D
A,B on FA
Only
D
A,B on FA
Only
D
A,B on FA
Only
A,B on FA Only
D
A,B on FA
Only
A, B
A, B
A, B
A, B
A, B
A, B
A, B
A, B
All Sections
All Sections
All Sections All Sections All Sections All Sections All Sections All Sections
Page 33 of 32
D
ATTACHMENT B
Quality Clauses BY Commodity
TSM Q3
11/12/13
* AS REQUIRED BY REQUESTER/REQUIREMENT DOCUMENTS (I.E. PO, SOW, CSOW, CONTRACT, ETC.)
NONE
SQ-1
SQ-2
SQ-3
SQ-4
SQ-5
SQ-6
SQ-7
SQ-8
SQ-9
SQ-10
SQ-11
SQ-12
SQ-13
SQ-14
SQ-15
SQ-16
SQ-17
SQ-18
SQ-19
SQ-20
SQ-21
SQ-22
SQ-23
SQ-24
SQ-25
SQ-26
SQ-27
SQ-28
SQ-29
SQ-30
SQ-31
SQ-32
SQ-33
SQ-34
Technical Services, Supplier Quality Requirements, Q Clauses Matrix
Commodity Description
& Q Clauses
Metalic and Non-Metalic Raw
Materials
-
X
*
*
*
X
-
-
-
X
-
-
-
-
-
-
-
-
-
X
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Castings and Forgings
-
X
*
*
*
-
X
-
-
-
-
X
-
-
-
-
-
-
-
X
*
-
X
-
-
-
-
-
-
-
-
-
-
-
-
Kits
-
X
*
*
*
-
-
-
-
-
-
-
-
-
-
-
-
-
-
X
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Fabricated Parts
-
X
*
*
*
-
X
-
-
-
-
X
-
-
-
-
-
-
-
X
*
-
X
-
-
-
-
-
-
-
-
-
-
-
-
Mechanical and electrical
Standard Parts/Hardware
-
X
*
*
*
-
-
-
-
X
-
-
-
*
-
-
-
-
-
X
-
-
-
-
-
*
-
-
*
-
-
-
-
-
-
Structural Assemblies
-
X
*
*
*
-
X
-
-
-
-
X
-
-
-
-
-
-
-
X
*
-
X
-
-
-
-
-
-
-
-
-
-
-
-
Functional Assemblies
-
X
*
*
*
-
X
X
-
-
-
X
-
-
-
-
-
-
-
X
*
-
X
-
-
-
-
-
-
-
-
-
-
-
-
Electronic Assemblies and SubAssemblies
-
X
*
*
*
-
X
X
-
-
-
X
-
*
-
-
-
-
-
X
*
-
-
*
-
-
*
*
-
-
-
-
-
-
Non-Metallic and Composit Detail
Parts
-
X
*
*
*
-
X
-
-
-
-
X
-
-
-
-
-
-
-
X
*
-
X
-
-
-
-
-
-
-
-
-
-
-
-
Paints, Sealants and Chemicals
-
X
*
*
*
-
-
-
-
X
-
-
-
-
-
-
-
-
-
X
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Major Components and
Assemblies
-
X
*
*
*
-
X
X
-
-
-
X
-
*
-
-
-
-
-
X
*
-
X
-
-
-
-
-
-
-
-
-
-
-
*
Special Processing
-
X
*
*
*
-
X
-
-
-
-
-
-
-
-
-
-
-
-
X
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Technical Services
-
X
*
*
*
-
-
-
-
-
-
-
-
-
-
-
-
-
-
X
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Tooling
-
X
*
*
*
-
X
-
-
-
-
X
-
-
-
-
-
-
-
X
*
-
X
-
-
-
-
-
-
-
-
-
-
-
*
Repairs
-
X
*
*
*
-
X
X
-
-
-
X
-
*
-
-
-
-
-
X
*
-
X
-
-
-
-
-
-
-
-
-
-
-
*
Software
-
X
*
*
*
-
-
-
-
-
-
-
X
-
-
-
-
-
-
X
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exempt from Q-Clause, except as
defined by Program
X
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Commerial Items (COTS), (T-2, T-6),
End Item Deliverable
-
X
*
*
*
-
-
-
-
*
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Research and Development/
Advanced Programs
-
X
*
*
*
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Custom/Modified Off The Shelf
-
X
*
*
*
-
X
X
-
-
-
X
-
*
-
-
-
-
-
X
*
-
-
-
-
-
-
-
-
-
-
-
-
*
On-Site Service Suppliers
-
X
*
*
*
-
X
-
*
-
-
X
-
-
-
-
-
X
-
X
-
-
X
-
-
-
-
-
-
-
-
-
-
-
-
Commerial Items (COTS), (T-2, T-6),
Non End Item Deliverable
X
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Page 32 of 32