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CCTS Webinar
May 15, 2013
>> BETH CHARLES:
Okay, this is Beth Charles
for the Center for Change and Transition
Services.
We had a couple of technical
difficulties this afternoon so the page that
normally appears on this first page
disappeared.
So if you will please type your
name e-mail address along with all
participating with you to left.
And actually
first, if you can let me know if you hear me.
Give me a smiley face or -Smiley face thank you Marianne.
Can anyone else hear me?
Can anyone else hear me?
Thank you Cyndie.
Well, we will be back in about 12 minutes.
And if you will just fill out this information
until then that will be great.
>> BETH CHARLES:
from CCTS.
Hello, this is Beth Charles
We are going to get started in just
a few minutes.
I wanted to conduct one more
sound check really quickly.
If you can hear me
please give me a smiley face or thumbs up or
something.
Thanks Mark.
Thank Marianne.
Great!
Thanks Susie.
Thanks Vanessa.
I'll be back in just a couple of
minutes.
>> SUE ANN BUBE:
Good afternoon.
We welcome
to you the Webinar on the post-school survey.
Beth will be joining us in just a moment.
Please make sure you typed your name and email
address for everyone listening in.
If there's
more than one person listening in the office
make sure we capture all that information.
We
appreciate it.
We have some cool prizes to be passed out next
time around based on people that participated
in our webinars.
donated.
in.
Little gifts from Seattle U,
We appreciate you typing everything
Because if you don't poor Beth has to hunt
down names and e-mails and zip codes.
So welcome to 2013 Post-School Survey.
We are
the Center for Change and Transition Services
and our mission so to improve post-school goals
for students with disabilities in the State of
Washington.
Today Beth will be talking about a review of
the post-school data collection, a definition
for post-school leavers, using the transition
systemic framework or we call it TSF.
We will
go over frequently asked questions and giving
you a chance to ask questions.
And then tips
for increasing your contact rate.
So CCTS has conducted the Washington State
post-school survey for students with IEPs since
1999.
In this 2005 this data was federally
mandated under IDEA 2004 for us to collect this
data and report it.
And as part of this OSPI
is required to report outcomes to OSEP, the
Office of Special Education Program, as part of
indicator 14 B.
So actually, every state is
required to report on 20 indicators as part of
part B.
And indicator 14 is the post-school
data collection.
Because what we're looking
for is positive outcomes of students with
disabilities.
Whether they are engaged in
employment or education.
And we know from research, and just from
backwards thinking, that if we want a student
to have good post-school outcome they have to
graduate.
Which means they have to stay in
school and be engaged.
Which means we have to
write great IEPs for students that target what
they want to do when they leave school.
And
engage them and give them free and appropriate
public education so they can do what they need
to do when they leave.
Currently in the State of Washington we have
6,500 leavers every year.
hundred or two.
Give or take a
Of that 6,500 approximately
4,500 answer the telephone when you call.
And
of that 4,500 students we know 36% of them this
last year were unengaged.
That means they
weren't going the school and they weren't
working.
And that's the definition of those.
That means they were not -- they may have
enrolled in school but they didn't complete a
term.
They may have gotten a job, but they did
not stay in in that job for 90 days, they
didn't work with non-disabled peers, they
didn't work for more than 20 hours a week.
That sort of thing.
Of the 4,500 we know 1,700 are not going to
school and are not working.
Of that 1,700 only
400 of them self-reported that they had
attempted to get a job of attempted to go to
school and could not.
So the more data we have the better decisions
we make at a state and program level to help
all students.
So who is a leaver?
A leaver is anyone ages 16 to 21 with an IEP
who graduated with regular diploma and
graduated based on their requirements of their
IEP.
Received a confirmation, a confirm
receipt of a GED.
Received a receipt of
received adult high school diploma from high
school or community college.
Someone who
dropped out or someone who aged out at 21 with
no diploma.
Now Beth are you ready to talk about who
conducts the survey?
>> BETH CHARLES:
Yes, absolutely.
Again my
name is Beth and I'm here with the Center for
Change and Transition Service.
I'm the person
who primarily oversees the most school survey.
If you send us an e-mail or calls us here
today, I'm the one you most likely will talk
to.
So, the post-school survey as Sue Ann
mentioned, as she introduced is conducted by
anyone in the district.
It doesn't matter it
can be anyone in the district.
It can be a
director or an administrator maybe in a
district of smaller.
fine too.
Or bigger that would be
A teacher, a school counselor or a
school psychologist.
A speech and language
pathologist, a para educator, an administrative
assistant.
district.
It can be anyone within the
However it is better if it's someone
who know the student.
Someone that had a
relationship with the student while they were
in school.
So that when they call they -- the
student isn't instantly thinking is this a
scam?
Is this a surveyor -- not a survey.
Oh,
you know how you get those phone calls
sometimes about like voting or politics.
So if it's someone that knows the students then
that is always preferable.
And it's also
someone that must understand the importance of
student confidentiality and commits to
preserving it.
That includes even just
revealing continue students status as having
been in special education or having had an IEP.
That is all privileged education.
So we're going to start with the definitions
for the post-school leavers.
We had mentioned
the federal definitions and so when we talk
about the different categories of engagement
this is what we're referring to.
So Washington adopted these in 2009 but they
are the federal definitions from the office of
special education employment and office of
Special Ed programs.
And the first definition
is higher education.
The second is
competitively employed.
The third is other
education or training and the fourth is other
employment.
And those are based on a hierarchy
in the sense that if a student is going to a
two or four year program and they are also
working that they will only be counted under
number 1.
Higher education.
This will go into detail into each definition.
Higher education means enrolled on a full or
part time basis in a community college so a 2
year program or a college or university with a
4 year program for at least one complete term
at any time in the year since leaving high
school.
So we conduct the post-school survey in the
year after the student leaves high school.
Beginning June 1.
Which we will get to the
timeline in a little more detail in a minute.
So if any time during that year they have been
enrolled for a full complete term, and it
doesn't have to be full time.
part time student.
They can be a
Then they have complete the
term then they are counted under if under this
category if they are going to a two year or
four year college.
Second definition is competitive employment.
And that means that they works for pay at or
above the minimum wage in a setting with others
who are non-disabled for a period of 20 hours a
week for at least 90 days.
Again the same
constraint is place oddity.
If they were
working less than 20 hours a week or I should
say at least.
A period of -- for at least 20
hours a week.
And for at least 90 days then
they would be counted in this category.
And,
also, that they are in an integrated employment
setting.
Where they are working generally with
others who are non-disabled.
The third category is other post-secondary
education or training.
And this means that
they have been enrolled on a full or part time
basis for at least complete term anytime since
leaving high school in some kind of education
or training program.
there.
Job copy.
Adult he had.
development program.
training.
school.
This can be the examples
Work force
Any kind of on-the-job
Any kind of vocational or technical
That is less than a 2 year program.
Like a certificate program or an apprentice
ship or something would fall into this
category.
And some other employment means that the
student has worked for pay or been
self-employed for a period of at least 90 days
at any time in the year since leaving high
school.
So this might been working in a family
business or a smaller establishment.
It might
mean maybe the students an entrepreneur.
Sue Ann has something on the say here.
And
So I'll
turn it over to her.
>> SUE ANN BUBE:
Beth I just wanted to
emphasize that on the survey, you know one a
student may not know what 90 days feels like.
That's 3 months.
And the other thing that it's
cumulative 90 days.
If they work two weeks at
one job and three weeks at another and a month
were somewhere else it's cumulative 09 days.
wanted to make sure is that understand.
It's
not always understand when someone is
conducting a survey and giving information out
or asking information of students.
It's
cumulative 09 days so if you add them all up
has it been 90 days.
>> BETH CHARLES:
Thanks for the clarification
I
Sue Ann.
Good point.
It's cumulative.
They
don't have to be working for 90 days straight.
So some other employment also would be a
supported employment.
And might mean that they
are making less than minimum wage or they are
receiving some kind of compensation for their
effort.
So the online most school survey in the past
several years ago now it was all done by hand
on paper.
But now we do it all online and we
will show you that system?
N just a minute.
But the way that the survey is conducted is you
survey the leavers by following the online
prompts while you conduct the phone interview.
So you're on the phone with continue student
and you are entering the students answers into
the system.
Online.
And it's all automated.
The survey will
calculate and sort your outcome data for you.
And that is available shortly after the survey
has closed.
I see a few people have joined recently.
If
you wouldn't mind quickly entering your name
and e-mail into the chat box.
That would be
great so we can keep a record of who is here.
Thank you.
So the timeline.
For the post-school survey.
The first deadline that we have is the June 1
deadline.
So on June 1, 2013 we ask that you
have entered all of your relievers' demographic
data by that date.
So this year, we remember
we survey the students one year after they have
grated or left could.
It's at least one year.
So this is students who have left during the
2011 to 2012 school year.
So hopefully you had been collecting that data
throughout the year.
Collected there, kept
track of who was leaving your gad grated waits
and drop scouts have a data base of that
somewhere.
If you don't the person on the talk
tow first is usually your district manager.
And someone in your dis strict will know how to
get this information.
We are not currently
able to preload it for you.
But that is
something we are working towards hopefully.
So by June 1 we would like you to enter the
2012, 2012 leavers demographic data.
And then
between June 1 and November 1 the survey is
conducted every year.
So this year it will be
due on November 1, 2013.
Using the contact information you have from the
student you gotten from the district or perhaps
collected yourself call each leaver until
contact is made.
attempts.
That's a minimum of 3
We know there are some students that
are just not going to be able to get ahold of.
But we want to encourage you to contact as many
leavers as possible.
Get creative.
Find
alternate ways of contacting the student.
We
have more tips for you in a bit here.
But we ask that you at least make 3 attempts.
And then, once all that data has been entered
by November 1, you can breathe a big sigh of
relief.
Then we go to work analyzing the data
and it will be online for you.
To view and to
take back to your district so your teachers or
the other people in your building to talk about
and make improvements with.
And then also during the time it's a good idea
to continue to track and enter the demographic
date for the next years leavers.
So, for the
students who are leaving the next year.
Or --
sorry who you will be following up the next
year.
The 2012 to 2013 leavers.
And then that has to be entered into the
system.
Also by June 1 of 2014.
You do need a CCTS online account to get access
to the survey.
If you do not have one, contact
your district manager.
This -- it depends on
who it is in every district.
But it tends to
be a lead teacher or special Ed director or
someone who oversees the data collection.
If
you don't though that is contact CCTS and we
can help you locate them.
If you are a
district manager and you're not sure how to
upload new leavers we have some modules that
can help you with that -- sorry, new leavers or
new users.
District managers are able to add
new users.
Then let us know if you are having
difficulty with that.
All right so we are going the go into some
specifics about conducting the survey.
As ask
specifically using the transition system
framework.
So using the online data collection
system that we have in order to track this
information.
It's a great system.
It can be
finicky at times.
But trust us it's so much
better than doing it all by hand and even for
whatever technological hiccups we have, it is
worth the effort.
So, first, to access the TSS the easiest way if
you have it bookmarked somewhere that's great.
I know the bookmark changed last year for some
reason.
So the easiest way to get to it is by
going to the CCTS home page.
And that is at if
you don't know already, just a second I was
trying to add a text box.
So that is at www.seattleu.edu/ccts.
So if you ever lost your way this is how you
get back to the site again.
Okay, so click this link here on the box at the
right hand corner called quick links.
It shows
up on every page.
And then that will take you to this page s and
so this is the log in page.
down here at the bottom.
I have the link
But honestly it's
easier to either go to our home age and find it
that way or bookmark it.
So here you need an e-mail and password on the
log in.
If you know that you have an account
but you forgotten our password or you need to
reset it you can click this button over here on
the right.
The link that says click here.
But
just note that you cannot set up an account for
yourself in this way.
However, if you want to reset your password you
click that link.
An automatic e-mail will be
sent to your e-mail inbox.
Check your trash
file or junk file just in case.
And it will
have instructions on how to reset your
password.
If you are still having trouble
resetting your password if the e-mail still
doesn't show up call and you say let us know.
We can do it manually but first try to do it
this way.
So once you have logged in, if you are a
district manager that would like to add or
remove users go here to the little user
maintenance tab.
Click it and the drop down
manage application users appears.
You add a new user by using this little green
plus sign here.
If there is an existing user
you select the little pencil tool.
And the
circle in the bottom that we highlighted.
And
that's where you can make any changes to the
user.
If there for example -- for example if
you want the adjust their, the schools they
have access to or something like that.
Yeah, so once you add a new user or want to
change the user information this is what you
will see.
So you have to put in their first
name, this last name, their e-mail.
And then
make sure that the e-mail is correct.
Because
that's the primary way that we interact with
them.
And then make sure that you check this
approved box.
If you don't they will not be
able to log in.
If you went want them to be able to add new
surveys then check this box.
But if you want
them to just be able to modify or answer
questions for surveys that are already in the
system then you don't have to.
The system will set an arbitrary password so
you ignore that.
And then you decide what
level of access you want them to have.
So there's a post-school read only.
So they
wouldn't be able to change any of the surveys.
But they would be able to look at the data.
For example once the collection cycle is over.
A post-school survey district manager.
This is
going to be the main point of contact.
One of
the main mean that we send e-mails to about
deadlines and important dates.
And then most
school survey user who can just be someone who
has access to the system.
add surveys.
Is able to edit or
But maybe for the whole district
or just for a school.
Then you have to select which schools in the
district you would like them to have access to.
And then just save it.
And if you have more questions about that, we
have a training module online that can help
refresh your memory.
So next to get into the post-school data
section of the TSS in order to upload the
demographics and student information.
You
would click either on the link on the left
there this is enter post-school data or the
blue part of the triangle on the right.
This is the next page you will see.
And since
we're in the collection cycle for the 2011 - 12
leavers then you will click that box on the
left the link at the bottom.
If you wanted to
enter demographic data for students that left
between this school year, 2012 - 2013, you
would enter that over there.
So that can be confusing.
are on the correct year.
And make sure you
If you are on the
next year it won't let you make phone surveys
even after June 1 until 2014 and the one on the
left will allow you to do that.
Then once you are in your district home page
you can check out the resources that are
available for download and view the video
training modules that we have available for
you.
So they are listed there under the
step-by-step guide.
resources up here.
And then also notice the
From post-school timelines
and answers to frequently asked questions and
some other things for you to use.
Up here the tab at the head of the page is also
more resources for you to view there.
And that
would also include a hard copy of the survey.
Some districts do choose to use a hard copy of
the survey and enter the survey separately
later.
That's fine.
And you can access that
up here or you can e-mail us for a copy.
But
please note that you are responsible for
upholding confidentiality and for destroying
any hard copies with protected student
information on them.
Once the survey is over, this is how you would
view the post-school data reports.
And the way
that our reports are set up, you can see your
own individual district data and you can also
see the data compared to the state and to
similar sized districts.
So when you're ready to enter the demographic
information there is two ways to do it.
You
can either add one new student survey at a time
or add multiple student surveys.
If you are doing one at a time this is more or
less what you would see.
You enter the SSID
number and student initials.
rest of it.
You can see the
The race and ethnicity and status
and first day back that sort of thing.
If you want to add multiple student surveys you
use the second link there.
take to you this page.
And then that will
And you would need to
download the Excel spreadsheet template.
And
I'll show you what that looks like here.
And
then fill out the demographic information in
this Excel spreadsheet by using the codes tab
at the bottom there.
Sometimes people miss
that.
So if you go to the codes tab it gives you more
information on how to code the student
depending on their exit status race ethnicity
et cetera.
It's important you use the original sheet that
we have here.
And that you format the codes
exactly the way they appear here on the
demographics section.
And then you would upload it to the system.
If you are having difficulty uploading student
surveys or the demographic information a couple
of tips.
Sometimes right aligning the cells
works better.
Again make sure you are using
the codes that are listed on the codes tab,
make sure you are formatting them correctly.
Make sure the initials that you include for the
student are four characters or less.
want full names.
We don't
We don't want to know the
name of any student actually if you e-mail us
either.
Just initial.
That's just for
yourself so you can verify which student you
are looking at.
And again make sure you are using the original
worksheet download.
And then make sure that
SSID number that you have included for the
student and that is the state student ID
number.
Not a social security ID or any other
kind of ID number.
This should be the state
number.
Make sure that it's 10 digits.
Every now and
again there's one that is 9 and usually a
leading zero fixes the problem.
But the
numbers do not need a leading zero otherwise.
So once the demographic information is ready
and we have come to June 1, then you would
conduct the survey by clicking on this tab here
to right.
So you can see all the student
information on the left.
And then you would
click the telephone interview tab.
And we're
not going to go further into that at this time.
Because we have trainings online for that.
we have -- we want to focus on getting the
demographic information in first.
And
So conducting the survey.
Frequently asked
questions.
So we're going the run through a few of the
questions that we tend to get.
And if you have
any additional questions, please feel free to
ask them now or in a follow up by e-mail.
We're more than happy to help you.
Generally
we do ask if you have questions about how the
survey is conducted you watch the trainings
online first.
But there are lots of
nitty-gritty technical questions that can be
challenging sometimes.
So we're going to try
to address a couple of them here.
So what to do if you don't have access to the
system.
We covered that earlier.
Contact your
district manager or us if you don't know who
that is.
If you are having difficulty uploading student
demographic information try some of the tips
above and if you are still having trouble let
us know.
Because we understand it can be very,
very frustrating to upload that information.
Before you make sure that everything is
formatted correctly first.
So when you're actually conducting the survey
if you need to leave the survey before you
completed all the questions.
as you go.
It does auto save
So you don't need to worry about
completing the survey.
You cannot officially
submit it until all of the questions have been
answered.
It will prevent from you doing so.
If you don't have access to all the schools
that you need to upload students for, if it's a
school you know exists in the system already
then contact the district manager or us.
If a
school has recently been added to your district
then contact us and we can add that for you.
We just ask that you know the building code and
the start date for the school.
And then we can
add that easily.
And then sometimes people will have issues with
the system itself.
One that happens every now
and then is that it will kick out the user
after 5 minutes.
So if you have any issues
like that, feel free to contact us and we will
do our very, very best to get that resolved
quickly for you.
We understand that is very
frustrating and we want to make this as easy a
process for you as possible.
So some other questions.
If the leaver or the
interviewee doesn't answer a question then you
can't answer it.
I think that there's a don't
know or decline to answer.
that you can answer.
word there.
That usually --
And actually I left out a
The leaver doesn't understand a
question is what I meant to say.
That's what
Sue Ann was talking about earlier.
One of the jobs of the interviewer is to
understand the questions and the definitions.
So that if they need to explain a question to
the student that they are able to do that.
We're working on that to help you with that.
We're working on a script that should address
some of those issues.
But if you're just
reading the survey, from the screen and they
don't understand, please try to help clarify it
for them.
Because we want their data.
You
made contact with them you got them on the
phone they are answering questions so do what
you can to help them understand what their
response might be.
If they don't answer a question, then they
don't answer a question.
If the leaver doesn't
know the answer to a question, then there is a
don't know button.
But we would also encourage
you to try to get them to estimate.
You know
they don't know exactly how much money they
made.
But do they think it was more than a
certain amount.
Whatever.
Was it will 90 days.
That means try to give them a sense.
Well about 3 months.
best data possible.
So that we can get the
Because if they say don't
know, then the survey doesn't count for a
full -- we don't get as much information from
that survey as we would otherwise.
If the leaver or interviewee hangs up the phone
in the middle of the call.
discretion.
That's up to your
If you think that maybe the phone
was disconnected or something, then you can try
contacting the leaver again.
If you think it
will upset the family by doing so, then you can
use your discretion and not do that if say you
couldn't contact them.
Or that you contact
them but they did not respond to the survey.
If the leaver the interviewee doesn't speak
English do your best to find an interviewer who
can uphold all the confidentiality but is also
able to speak to the family member or student
in the language that they speak.
We really want to be able to get data from all
of our students.
And we know that language can
provide challenges sometimes.
But it's a very
important that we are sensitive to the
different cultural issues that our families
might have.
And that we if the families might
have and that we do our very best to meet them
in the middle.
And conduct the survey in a way they can
understand.
If the leaver is in jail, if they are in adult
detention and not juvenile detention then we
understand you may not be able to get ahold of
them sometimes.
But they would most likely
count as a no contact.
And the leaver is deceased.
one we get sometimes.
This is a tricky
We know that this can be
a very sensitive issue for families.
your discretion.
So use
Whether it is appropriate to
follow up with them.
Or maybe there's someone
else that new the student that you can follow
up with.
But obviously the point of the survey is not to
create more pain for a family that is grieving.
Do we have -- does anyone have any more
questions at this moment?
No.
All right if you think of anything, feel free
to let us know.
Either in the comment box or
by e-mailing or calling us.
We know that little things come up every now
and then.
So we have a few contact rate tips.
The
contact rate goal for our state is 70%.
So
this is the number of students that we can get
on the phone or family or another person who is
able to answer the survey questions.
So our goal is to get 70%.
Of the students
representative from -- for the student or the
student themselves for the survey.
That may sound high or low.
Depending on how
your district does with this.
And we
understand that it is not possible to contact
everyone but we also have seen huge
improvements in districts.
Who thought they
couldn't get above a 30% contact rate.
Then
they went back to look for some better contact
information in a place that they had not
thought to look before.
rate up 70% easily.
And raise our contact
Just by taking that extra
step.
Contact rate is extremely important because the
higher our contact rate the better our sample.
And the he more reliable our data.
So if we're only reaching you know 50% of the
students and that information is not
necessarily very reliable.
Especially since a
lot of the students we're not going to contact
are maybe the ones that are not engaged.
So
we're not able to follow up with them and see
what's going on.
So we appreciate every effort that your
district makes to hit this goal.
So the National Post-School Outcome Center
which is a national center that oversees the
post-school survey and provides technical
assistants on the post-school survey put out a
list of recommendations.
They had focus groups
with students and families.
And had them talk
about what would help them answer the survey.
These were the generally the harder to find
youths.
But there's you know we know there's always
going to be a combination of use but for
various reasons they are going to be more
challenging to contact.
So these are the 5 big strategies that they
came up with.
To improve contact rate for
districts.
So I'm going go threw them very briefly.
are on our website as well.
They
If you want more
information let us know.
One is to provide pre-notification.
That means
before stool school is done as well as after
the student has left high school and before the
survey has been completed.
So letting the
family and the students know that the survey is
coming their way.
So they are not surprised by
it or concerned about when they answer the
phone and they think it's a sales man or
something.
Or someone who -- a scam or someone
that might compromise the confidentiality of
their student or family.
And we have a new tool that we have developed
for this.
It's a postcard that you can send
out before the survey is conducted.
If you
would like some of those we would love to send
them to you.
There are a couple of ways that
we recommend using the postcards.
You can send
them out to students this year for whom you
have addresses.
mail.
And it will show up in their
It doesn't give away any confidential
information.
It just says their teacher is
going to try to get in touch with them.
want to know how they are doing.
They
And so that
when that phone call comes, again maybe it
won't be such a surprise.
Another method of using the postcard that we
think is great is if before the student
graduates they actually self-address the
postcard.
So then when you send it to them the
year after they leave when you're getting ready
to do the post-school survey collection they
receive it in the mail with their own
handwriting and the image triggers a memory and
they know what is happening.
Number 2 create familiarity with the survey.
And this can be as simple as going through the
questions on the survey with the student before
they have left.
Giving them a sense of what to
expect or maybe using it as a vocab lesson.
that there are not any unfamiliar words.
So
So or
so they understand the kinds of questions they
are going to be asked.
And again knowing -- letting the families know
as well.
Explain so that they know what's
coming and what also what it is used for.
Number 3 was that the interviewer just show
interest when conducting the survey.
interested tone of voice.
Uses an
Is nonjudgmental if
the student is maybe not doing what the
interviewer hopes they were doing.
And that
it's engaging and somewhat interesting that the
student wants to answer.
Number 4 is provide incentives.
We can't you
know most districts are not able to offer
money.
You might be able to get a gift card or
something from the community.
But that's not
really a possibility most of the time.
But what is student said is that actually a big
incentive was knowing that the survey was going
the make a difference for other students.
So knowing what the survey going to be used for
and that it can make a difference in other
students lives.
Just like themselves, so this
might mean showing the data before they leave.
Or again creating familiarity with it while
they are in high school so that when the
receive a call themselves there is some kind of
incentive on the talk about what they are
doing.
Another simple incentive can be being called by
their favorite teacher.
Or someone that they
had a particular bond with.
So that when they
get that call they are excited about answering
the survey and talking to that teacher.
And
seeing what they're doing and enjoying making
that contact again.
So number 25 is be extra -- number 5 is be
strategic about making contact.
normal school hours.
9 to the
7 to 3 are not
necessarily a good time the reach all students
or families.
If you can try to make some of
the phone calls at other times.
evenings or weekends.
In the
Find a way on the make
some phone calls outside of that strict daytime
window so that you're reaching the students or
families that work during the day.
Another idea is on the make calls around
holidays when the family may have been in touch
with their student, with the leaver if maybe
they are off at college or living somewhere
else.
So thinking about, you know, making contact in
different ways.
Different times of the day,
you know, instead of calling every day at 7:00
or whatever.
And, also, remember that for many students
especially in smaller districts but really any
school they may have siblings or may have
cousins.
So if you are having trouble finding
a student see if you can use the community.
The local church or other teachers.
you know where Billy is?
Hay hey do
Or what he's up to or
how I might be able to get in contact with him.
So being creative about the ways that we use to
get in contact with the student.
And make sure that you are also leaving a
message with a callback number.
Instead of
just leaving a message and just trying again
later.
Give the student a chance to call you
back as well.
I mentioned some of our new resources.
We are
currently putting together a most school survey
tool kit that we are very committed excited
about.
And some of the things that will be
included in this is leaver contact information
form.
So we have updated.
Some of you have
used our contact information form in the past.
And we have updated that to include some of the
suggestions from NPSO.
For example, what
student -- or what teacher the student might
like the hear from.
Or what is the best way to
get in contact for them.
that maybe e-mail.
For some students
For others, the phone.
But
how, you know, what are other ways we can get
in contact with them.
Or maybe they would like
you to call their parents or some other
contact.
So collecting as much information about the
student and any other related contact as
possible.
We've also put together or will be putting
together a new flier with most school survey
information.
But one really exciting resource
I mentioned is the postcards.
If you would
like any of those we have lots of them and
would be more than happy to send them to you as
a pilot.
We just want to know how it goes.
So
we can use that information to improve them in
the future or to see if this is something that
works for our state.
There's been a lot of success in other states
using a similar pre-notification or in other
districts that we have heard of.
We are trying
to make this as easy as possible for you.
We
know that you have a lot to do.
You're
workdays are already very full.
And we want to
try to make doing the survey and increasing
your contact rate as easy as possible.
Awesome
Marianne. I will definitely send you some.
We are also working on the survey script.
Hopefully that will be available by June 1.
Then we also have a PowerPoint template for the
post-school survey results.
This is taking the data back to students and
teachers and showing them instead of just
submitting all the information on November 1
and walking away, we really want these data to
be meaningful to you and your school district.
So you can see what you're doing well.
What
you're -- or maybe what you're not doing well,
areas of improvement.
So you can continue to improve the post-school
results for your student.
So we are also very excited about that.
And in
the future hope that it will also be available
on our website so you can, once the data has
been published that you can downed load a
PowerPoint already loaded with your districts
information.
Or work on finding a way to
automate that.
So these are just images of a couple of the
things that we started.
most card.
Here to left is the
And then on the right is the
post-school survey contact information form.
So just to give you a sense of the stuff that
we're working on.
Very excited.
We think that
this -- we are hopeful that this will help.
And make this easier for you.
And if you or
anyone in your district or school has more
suggestions about things.
You might like to
see in this tool kit please let us know.
We're
open to suggestions.
All right are there any questions?
I realize we covered kind of a lot there.
So
if you have any questions feel free to enter
them.
Oh how do we contact you for the
postcards?
You can probably the easiest way would be to
e-mail us at ccts@seattleu.edu.
And put it in there.
There we go.
And sorry I thought I had
a slide in there.
But Sue Ann put it into the chat box so you can
see it there.
Just let us know how many and where you would
like us to send them to.
And if you had more questions about how the
survey actually conducted going through each
question that is all available on the training
modules that you can find them on our website.
Thank you.
Thank you we hope that this is
going to be helpful for the survey.
And again, if you have any questions always
feel free to give us a call.
get back to you quickly.
We do our best to
There's some times we
are a little bit busier and we are out of the
office with trainings but we do our best to
help you out.
Yeah so if you want to type in a tool or
support that we provided is that you find
helpful and would like to use again.
Or if
there's a way that we can help better support
you this year or with the post-school surveys
specifically.
Let us know.
Either in the chat
box or later.
And after the Webinar you will receive a quick
survey asking you -- it's just an he felt mail
asking you to create a quick survey about how
this Webinar was today.
And we really
appreciate if you fill that out.
go back and look at the comments.
It -- we do
And we do
our best to improve the services that we can
offer to you.
Some upcoming trainings.
The annual combined
summer institute is from July 22nd to the 25th
in Wenatchee, Washington.
We will be
presenting not the whole week but for almost a
solid day you will find us there.
We will be
at WASA the Professional Administrators Meeting
from July 30th to 31st in Tacoma, Washington.
Then we don't have a schedule of the webinars
next year per say, but they're always on the
second Wednesday of each month.
And we will
start on September 11th, I believe, is the
first second Wednesday of the fall.
So make
sure to keep your eyes open for that.
And Susie also mentioned that one way she found
couple of her students is using social media.
And we definitely encourage that.
There are
ways to do it that are completely private and
confidential.
We know your district may have
policies about contacting them through social
media.
The state does.
So, you know, be respectful of that.
But there
are great ways on the use social media and
almost every young person has a some kind of
online presence.
If it's Facebook or Twitter
or My Space or there are all sorts of different
ways to get in contact with them.
LinkedIn, Tumblr.
Some have
There are all kinds of
platforms on the contact students.
Just as
long as you are not disclosing confidential
information.
A private message or something
like that.
[Recording stopped]
>> BETH CHARLES:
All right, so I'll -- okay,
thanks Marianne.
I'll send you that as well.
Let us know if you need anything else.
If you
have any more questions you can always feel
free to contact us.
survey.
And good luck with the