Wroclaw School of Banking Faculty of Finance and Management Academic year: 2015/2016 SYLLABUS Degree type: Bachelor (BA) Semester: 3 Code: MRE Subject status: business core Form of study: full-time Management Language: English Form of / number of hours Form of credit Name of subject / module: MARKETING RESEARCH Full-time 30 hours Class - exam ECTS points Total points for subject 5 Points for lectures Points gained during ECTS points for classes with an academic teacher exercises, projects, or workshops present (labs) 0 ECTS points for student's own work (homework, etc) 3 2 Subject coordinator: dr Joanna Nogieć Subject tutor: dr Joanna Nogieć 1. Preliminary requirements: 1.1. regarding knowledge, skills and social competences: knowledge of marketing, mathematics and functionality of market and also computers skills 2. Foundations and teaching objectives: Learning outcomes: The main idea of the subject is to show students the idea of marketing research and its role in the company. Students will be able to design the research and use the tools as. questionnaire, survey, projective techniques. Students will be able to prepare the final report. The focus will be on qualitative (exploratory) and quantitative research execution and the application of research findings and analysis in decision making. 3. Detailed teaching objective of the module/subject: Effect code Name of education effect Reference to the teaching objectives of the general study programme KNOWLEDGE MRE_W01 the student has knowledge about types of marketing research K_W08, K_W21 MRE_W02 the student understands the tools of primary and secondary research K_W13, K_W14 MRE_U01 the student can design the simple marketing research, provide its and create the final report K_U02, K_U03 MRE_U02 the student can conduct simple research analysis K_U22 MRE_U03 the student can comprehend the range of qualitative and quantitative techniques and methods available in market research, including applicability and limitations K_U18 SKILLS SOCIAL COMPETENCES MRE_K01 the student knows how to work in a team and solve problems together K_K01, K_K02 MR_K02 the student proactively manages his/her educational process K_K03, K_K04, K_K08 4. Detailed curriculum No Contents Teaching objective of the module or subject 1 Introduction to marketing research MRE_W01, MRE_U03 2 Secondary data 3 Primary data - observation, mystery shopper, interviews MRE_W02, MRE_U01 4 Primary data - Projective techniques MRE_W02, MRE_U01, MRE_K01 MRE_W02, MR_K02 5 Survey - questions MRE_U01 6 Sampling plan MRE_U01 7 Survey - codes MRE_U01 8 Data analysis MRE_U01, MRE_U02 9 Creating the report MRE_U01, MRE_U02, MRE_U03, MRE_K01 5. Teaching methods team work, discussion, case study, class project 6. Individual work of student required preparation for classes, class test 7. Fundamental / obligatory literature 1. R. Winer, R. Dhar, Marketing management, Pearson, 2001, chapter 3 2. G. Churchill, D. Iacobucci, Marketing Research: Methodological Foundations, 2004 8. Supplementary literature (including other teaching aids like legal acts, jurisdictions, scientific articles, etc.) 1. American Marketing Assosiation www.marketingpower.com 2. Marketing teacher www.marketingteacher.com 9. Conditions of credit Each meeting consists of two parts. The first part is a theoretical base which presents the definitions and the main aspects of the problem. The second part is a team-work with case study. To pass the subject student must collect points from different activities: Class activity - individual or in small groups Class discussion Case study – two individual or 2-person teams with the possibility of using multimedia tools e.g. laptop, table Class project - individual or in small groups with the possibility of using multimedia tools e.g. laptop, table Test - individual – multiple choice test (app. 15-30 questions – each with 4 answers) 10. Methods of verification of reaching the desired teaching objectives (effects) Teaching objective Verification method Class activity Class discussion Case study Class project Test MRE_W01 x x MRE_W02 x x MRE_U01 X X x MRE_U02 X X X x X MRE_U03 x MRE_K01 x x x MR_K02 x x x