The Perfect Storm 1997-1999. It was “the perfect storm” — a tempest that may happen only once in a century — created by so rare a combination of factors that it could not possibly have been worse. The storm whipped the sea to inconceivable levels few people on Earth have ever witnessed. Few, except the crew of Nike — with Phil Knight at the helm — which headed towards its hellish center.1 INTRODUCTION Traditional 20th century economic business theory was on a collision course with the new age beliefs of Corporate Responsibility. From the wake of this storm, Corporate Social Responsibility was born. Nike rode the traditional wave to the center of the storm, and defiantly tried to withstand the storm’s effects – to no avail. Today, Nike has yielded to the results of the storm, and is making profound efforts to become a Good Corporate Citizen. However, the attempt to withstand the torrent of change cost Nike dearly – quantifying the new beliefs that Social Responsibility has Economic Impacts2. Corporate citizenship has evolved through three major stages: Awakening (1960-1983), Engaging (1984-1994), Networking (1995-present). Sustainability is argued to be strongly correlated to a company’s understanding and management of its resources for both the benefit of the company and society as a whole. Phil Knight attempted to defy this progression as Nike was accused of exploiting labor. The dynamics of this conflict were a complex array of Phil Knight’s personal ego, Nike’s corporate initiatives, and activists. A historic narrative of this “labor” issue will best demonstrate the dynamics of this situation as one company is isolated in the evolution of corporate citizenship. The Perfect Storm January 29, 2005 Page 1 of 14 PHIL KNIGHT Philip Hampson Knight was born February 24, 1938. Always passionate about sports, Phil has always been considered a freespirited and resourceful competitor. In 1959, he graduated from the University of Oregon, receiving his undergraduate degree in accounting. He was a middle-distance-runner for the Oregon Ducks, running a 4:10 mile. In 1962, he earned his MBA from Stanford, developing a strategy to build a business around sports shoes. One term paper – “Can Japanese Sports Shoes do to German Sports Shoes what Japanese Cameras did to German Cameras?” – described a “you're-crazy-it-will-never-work- or-someone-wouldalready-be-doing-it idea about bringing low-priced, high-tech athletic shoes from Japan to dislodge German domination of the U.S. athletic footwear industry.” The strategy had two major elements: one, all manufacturing would be outsourced creating one of the world’s first virtual corporations; two, saved money would be poured into marketing celebrity, high-profile, athletic endorsements. Phil Knight partnered with his former University of Oregon track coach Bill Bowerman, “shook hands,” and began Blue Ribbon Sports. They began importing shoes, called them the Tiger line, and Phil Knight would sell them from the trunk of his car at track meets. Both partners invested $550 in the venture, and cleared a total of $3,240 in their first year of operation (1964). Jeff Johnson, a former University of Oregon track rival of Phil Knight, began selling shoes with Phil in 1965 as they opened their first retail outlet in Santa Monica, California. Steve Prefontaine also joined the company. In 1971, Phil Knight was supplementing his income by teaching accounting at Portland State University. Looking for the perfect logo, representing flight and motion, he offered to pay a student a few bucks to create a logo. Carolyn Davidson, specializing in graphic design, delivered the “swoosh” which Phil admitted that “I don’t love it, but it will grown on me.” Jeff Johnson dreamed up the Nike name based on the Greek Winged Goddess of Victory – Nike, Inc. was born. 3 The Perfect Storm January 29, 2005 Page 2 of 14 NIKE, INC. Phil Knight created a unique culture around Nike – a culture of confidence, an iconoclast defying the Establishment. This air of excellence, with great marketing slogans like “Just Do It” and “Be Like Mike” helped create a Nike brand of unparalleled value. Nike was the definition of brand in the early and mid 1990s. Key to Nike’s initial success was its endorsement of famous sports icons; lasting success can be attributed to its endorsement of University Sports Programs. Behind the scenes, Nike reduced costs by strongly encouraging suppliers to move to lower-cost production areas. Supplier contracts in Japan expired in the mid 70s. Until 1982, supplier contracts were almost exclusively in South Korea and Taiwan. Through the 90s, most factories were in Indonesia and China. The mid 90s even had the opening of factories in Vietnam. This strategy for moving production locations was clearly correlated to the two-pronged strategy formulated in 1962 when the company was created. A Hong Kong-based financial group, Jardine Fleming Securities, would later create an indicator called the Nike Index to describe the entry and exit of Nike manufacturing suppliers in developing countries: When choosing factory sites, Nike looks for cheap labor. However, it also picks countries with stable-usually authoritarian--leadership, decent infrastructure, a pro-business government, and a liberal trade regime. When it decides to leave, that doesn't signal the end of prosperity. It often means that countries are ready to move on to high-end manufacturing. And democracy.4 In 1991, daily wages varied from the extreme of $64 in the U.S. to $24 in South Korea and to $1 in Indonesia. Leaving South Korea for Indonesia was an easy business decision for Nike based on its initial and ongoing strategy. Although there are strong economic arguments for this entry/exit strategy, the perception of the strategy was created: Nike exploits workers.5 1996 Life Magazine – Nike’s vigorous protests stopped the magazine from running the photo on its cover. The Perfect Storm January 29, 2005 Page 3 of 14 In reality, Nike had always cautiously maintained a distance from its suppliers. This Don’t Ask Don’t Tell ignorance would become their first line of defense, and would unintentionally open the floodgates of criticism in multiple arenas.6 Further, the encouragement of suppliers to move had severe cultural ramifications on the day-today operations of the facilities. To maintain the profitable relationships, suppliers would jump countries to Nike suggestions. Japanese would open factories in South Korea and Taiwan. Then, these three groups would open factories in Indonesia, China, and Vietnam7. Nike’s overall strategy, its purposeful ignorance, and the tumultuous cultural atmosphere in the manufacturing facilities were combining forces to create the Social Storm of the Century. CRITICS’ VOICE As Phil Knight and Nike were soon to find out, the sports world is not the only realm of fanaticism. Criticism and anti-Nike sentiment came from all segments of society. Athletes, Human Rights Activists, Labor Activists, Watch-Dog Groups, Congressmen, Consumer Activists, Anti-Corporate Activists, News Journalists, SPIN police, Student Advocates, and of most important, the average American consumer8. Jeffrey Ballinger “A labor activist since high school, Ballinger felt passionately that any company had a significant obligation towards even its lowliest workers.” In 1988, as the director of Labor association in Indonesia, Jeff interviewed hundreds of Indonesian workers and compiled data against Nike and others: unrealistic production quotas, mistreatment of workers, health regulation violations, bribery, etc. His debut as a Nike critic came in 1992 when he wrote an exposé in Harper’s Monthly. Working from the basement of his in-laws, Jeff has spent over 10 years academically criticizing Nike. His tactic “one company – one country” was created based on PR and financial constraints, and has proved to be so successful that most critics have adopted this method in many activist campaigns. One company – he picked Nike because it was a large public image. One country – he picked Indonesia because he had enough data to create a sustainable argument. He criticizes the media as being a large culprit of this Nike issue, because most reporters don’t know the facts and that the distraction of the ego battles blurs the overall labor issue. Nike held one public debate with its critics, and Jeff was the only invitee.9 Jim Keady A devout Roman Catholic, Jim was a former soccer player. He was an assistant soccer coach at St. John’s University while studying theology. In 1997, when he learned that Nike exploits labor he refused to wear Nike apparel as part of his contract with the Red Storm athletic program. He and a college friend, Leslie Kretzu decided to live in Indonesia on the Nike going rate of $1.25 / day for a month. The petitioned to work at a Nike facility during that time, Nike responded unfavorably. They video taped interviews with exploited workers, The Perfect Storm January 29, 2005 Page 4 of 14 unsuccessfully tried to arrange Nike facility tours, and pondered the intellectual components of the issues. Since the Indonesian experience, Jim has created a children’s play that demonstrates the exploitation, appeared as an athlete advocate for Nike Watch-Dog Groups, and is preparing to release a documentary “Sweat: A Story of Solidarity with Indonesian Sweatshop Workers” in 2005.10 Tim Connor Founder of the Australian-based Oxfam Community Aid Abroad Nike Watch, Tim is an fearless advocate of labor rights: the living wage standard, job safety, health, right to organize, etc. Tim has become most recently affiliated with the Global Exchange and CorpWatch. Tim’s publications are focused around Nike claims and the lack of results, with his most noteworthy being a publication through the Global Exchange—Still Waiting For Nike To Do It: Nike’s Labor Practices in the Three Years Since CEO Phil Knight’s Medea Benjamin Speech to the National Press Club. Global Exchange is located in San Francisco, directed by Medea Benjamin. Global Exchange has been a personal nemesis to Phil Knight, who was specifically mentioned in a stockholder’s address in late 1997 as the one NGO with which Nike will never openly dialogue. The foundation of this mutual dislike and ego struggle is based on the fundamental accusations of the Global Exchange: Nike created this exploitation mess and forced its competition to follow. Therefore, Nike will be the public image for the desired reform.11 Marc Kasky An avid runner who for personal reasons gave up Nike products in 1995, Marc saw the Nike debate unfold. He was infuriated by the ability of Nike to propagandize to maintain market share and consumer support. He felt this was misrepresentation of the truth, and decided to sue them based on a “California Citizen Attorney General” law. His case was lost in the lower courts, and he continued to appeal to the California Supreme Court who ruled (4-3) in favor of Kasky. Nike’s hired the best lawyers to defend their position that “political free speech” was guaranteed by the First Amendment; Kasky’s lawyer argued that such speed was “commercial” and therefore constituted “false advertising.” Nike appealed this decision, and the U.S. Supreme Court determined to hear the case. The U.S. Supreme Court did not make a decision on the overall issue Did Nike Lie? Instead the Court dismissed the writ of certiorari they had previously granted making a decision of no decision, throwing the case back to the California Supreme Court.12 The Perfect Storm January 29, 2005 Page 5 of 14 NIKE BRACES AGAINST THE STORM The defense that It’s not our business was changed to Everyone does it. Enemy lines were drawn. Substantial damage was already sustained by the time the Nike message became We are fixing it. Nike’s moral capital and perceived Integrity & Trust were gone. What’s more, the Nike message never contained a key element that many were looking for: We are sorry. We were wrong. We need to be responsible for the footprint we leave. Phil Knight’s competitive ego is the driving force behind this missing element. Even in the middle of the storm Nike employees had to carefully manage this ego.13 Dusty Kidd A newly-hired member of the PR department, Dusty was one of the first movers internally to take action. Internally created as a competition to be the best, Dusty and two others began working on the Corporate Code of Conduct which was published in 1992, only months behind the Levi Strauss’ Code. Dusty Kidd later became the Director of Labor Practices which he founded in 1996. By mid 2000, Nike created the Corporate Responsibility Compliance Group and named Dusty VP. He understands the scope and degree of complexity of his tasks, and describes the process as ongoing and continuous. He explains that there were varying opinions and discussion internally on dealing with the situation, and in hindsight, admits that Nike would have been much better off embracing the NGO critics from the start. He also agrees with Jeff Ballinger that the focus of helping the laborers is forgotten in the frenzied debates.14 Vada Manager Joining Nike in 1997, Vada was thrust into his role as Global Director of Issues Management with expertise in litigation support, global manufacturing practices, and crisis communications. Formerly employed by Levi Strauss, he has been entrenched in the details of the political climate of the issues. Determined to educate the public on Nike’s efforts, Vada promoted the image of Nike: “Nike approaches this as it approaches everything, as competition. And we aim to win.” He has adamantly defended the Nike stance in various media settings, including a Today Show segment in which he defended Nike’s right to not allow Jonah Peretti to order a custom shoe with the word “sweatshop.” His message has always been clear – Nike is the leader in all aspects of business and activist groups constantly obscure or distort Nike’s commitment to human rights.15 The Perfect Storm January 29, 2005 Page 6 of 14 Maria Eitel Formerly a special assistant to President Ronald Reagan for media relations and corporate affairs group manager for Microsoft, Phil Knight hired Maria in January 1998 to be a VP of Corporate Responsibility – Senior Advisor. She currently is a board member of Global Alliance, an organization created to improve the workplace. Most recently she was appointed to be the Nike Foundation President, with an initiative for this newly restructured organization to create opportunities for disadvantaged girls throughout the world. She has always focused on the main issue of improving conditions for the worker and understands the importance of critics. She, however, does not yield to outside pressures to create “blanket” simplified actions – rather strategic actions should be taken with both economic and social elements accounted.16 NIKE POUNDED BY WAVES OF ACTIVISM Phil Knight, the ever-active sports enthusiast and die-hard competitor, was ready and willing to lead his team into battle. Little did he know that he was steering his company into the heart of a violent storm. “Knight was blindsided by the ferocity of the anti-Nike sentiment about its overseas workers. The damage to the brand was real.” Market share was being lost to hiking boots, sales were slowing, profits were lagging, and the stock value had plummeted. Falling from its all-time high of $67.51 (February 13, 1997) with the release of the Jardine Fleming Nike Index, Nike hit low points of $29.07 (September 2, 1998) and $25.09 (February 25, 2000).17 p. 124, Business Week – February 21, 2000 Reactionary PR tactics were backfiring as activist momentum built following the release of the Nike Index. Garry Trudeau, the “social satirist,” devoted a series of Doonesbury (May-June 1997) strips to heighten the “americana experience” of the Nike dilemma. The Andrew Young report was immediately criticized for its faulty methodologies, as was a “sufficient wage” analysis completed by MBA students at Amos Tuck Dartmouth. Immediately in between the press release announcements of these two reports, an internal audit from Earnst & Young was leaked to the press, grabbing the front page of the New York Times: Nike Shoe Plant in Vietnam Is Called Unsafe for Workers.18 The Perfect Storm January 29, 2005 Page 7 of 14 The standing waves came crashing down as Nike was barraged with attacks. The Nike ship was out of control, being pounded by the crashing waves of activism, yet Phil Knight maintained his confident course. From 1997 through the 2000 Summer Olympic Games held in Australia, Nike was not popular. Forty congressman sent letters to Phil Knight reprimanding Nike practices and demanding change. Several “sweat shop” bills emerged on Capitol Hill. Recruiters for Nike would have a difficult time filling their interview slots—student organizations held sit-ins protesting Nike’s unfair labor practices.19 CHANGING COURSE – WEATHERING THE STORM Finally, in January 1998, Phil Knight began to change course, which probably resulted from pressures from stockholders (Phil owns about 25% and investor banking owns about 61%). Phil Knight hired Maria Eitel, who made it clear to everyone that she would not have joined Nike if she felt she would be unable to contribute to improving Nike’s corporate citizenship. “In April 1998, Knight summoned the headquarters staff [and] apologized for his taking his eye off the ball during Nike’s boom years and failing to prepare it for the rough times that followed.” By May 12, 1998 at the National Press Club, Phil Knight announced Nike’s commitments to change: New Labor Initiatives. The tone of the introductory comments showed no sign of remorse or acceptance of responsibility for the criticisms received. Rather, it demonstrated his personal frustrations with the media and its injustice – how dare they treat me and Nike this way! His comments full of ego and arrogance segued into six announcements to extend Nike’s Code of Conduct.20 The next day, however, Phil Knight made it clear that Nike is rethinking its overall strategy to prepare for the new millennium. Indeed, he admitted the anti-Nike sentiment had some impact (about 10%) on Nike’s decision to evaluate and improve its processes: “we really look at [the responsibility to working conditions] as more than just a subcontracting relationship, that it's really a partnership not in the legal sense but in the moral sense, with the Asian factories.” Reconnecting to the value chain, to both suppliers and retail outlets, was essential to creating sustainable change and turning the company around. Critics responded “cautiously” to the actions Nike began to implement. Slowing the storm lessened as the tragedies of September 11th and the Iraqi War took the wind out of the “One Company – One Country” campaign. Only the Kasky case maintained staying power. Finally, the storm ended as the U.S. Supreme Court ruled in favor of Nike, dismissing the writ of certiorari previously granted. THE AFTERMATH Nike has lost values in many ways, but will survive. The value of Nike reached an all-time high on December 17, 2004 ($91.70). 2004 will stand out as Nike’s comeback year. Nike was awarded the Advertiser of the Year for its second time in corporate history (the only company to ever win this honor twice in its fifty year history). The Perfect Storm January 29, 2005 Page 8 of 14 Phil Knight as CEO, however, did not survive. Although he was named the Best Manager of the Year for Nike’s comeback recovery, he announced that December 28th would be his last day of work. Phil Knight learned that indeed there was a finish line, and he crossed it running strong.21 GOING FORWARD The Perfect Storm January 29, 2005 Page 9 of 14 ENDNOTES 1 Adapted from the synopsis of the novel The Perfect Storm. http://perfectstorm.warnerbros.com/cmp/book_syn.html NIKE “SWOOSH” in footer from http://en.wikipedia.org/wiki/Image:Nikelogotype.png ANTI-NIKE SMILE in footer from http://www.sweatthefilm.org/store.htm Milton Friedman’s idea that “business is the business of business” summarizes the traditional view. The debate continues, although most corporations have learned from Nike’s example to embrace the future. http://www.rbc.com/newsroom/20031030coffey_1.html (New View) http://www.dailytimes.com.pk/default.asp?page=story_20-7-2004_pg3_6 (Traditional View) 2 3 Phil Knight http://www.nike.com/nikebiz/nikebiz.jhtml?page=5 http://cbae.nmsu.edu/~dboje/conferences/nike%20rhetoric%20and%20sweatshops.html http://www.indystar.com/articles/2/166692-3872-191.html http://running.syr.edu/column/19991227.html http://www.stanfordalumni.org/news/magazine/1997/janfeb/articles/knight.html http://answers.google.com/answers/threadview?id=463611 (Seeking MBA term paper) Spar 2002, p 2. HBS Case: 9-700-047 “Hitting the Wall: Nike and International Labor Practices.” Knight PHOTO: http://outside.away.com/outside/magazine/1097/9710phil.html Nike PHOTO: http://www.nike.com/nikebiz/nikebiz.jhtml?page=5&item=origin Phil Knight, in 1983, showers Carolyn with gifts in recognition of the swoosh. See http://www.nike.com/nikebiz/nikebiz.jhtml?page=5&item=origin “Tracking Nike's Footprints Across Asia,” Jardine Fleming Research Regional Manufacturing Sector, April 9 1997 http://www.businessweek.com/1997/18/b352523.htm (Business Week) For a time, Vada Manager, the director of global issues management for Nike, published elements of this report on the Nike FAQ to demonstrate how Nike was helping developing countries: In simplest terms, the NIKE Index tracks a developing economy's economic development by NIKE's activity in each country. Economic development starts when NIKE products are starting to be manufactured there (Indonesia, 1989; Vietnam, 1996). The economy hits the second stage -development at a level where per capita income indicates labor flowing from basic industries like footwear and textiles to advanced industries like electronics and cars (Hong Kong, 1985; Korea, 1990); and an economy is fully developed when NIKE has developed that country as a major market (Singapore, 1991; Japan, 1984; Korea, 1994). [ http://cbae.nmsu.edu/~dboje/NIKfaqcompensation.html ] Vada responding to wages – “We’re not in Burma.” http://www.chicagopublicradio.com/audio_library/ram/wv/wv_020131c.ram (January 31, 2002) 4 5 Spar 2002, p 3 & p 6 (Footnote 21) & p 21 (Exhibit 9). Government Policy regarding import quotas also are balanced into the production capacities of each country—also determining Nike mobility. David Taylor, VP of production: “We don’t pay anybody at the factories, and we don’t set policy within the factories. It’s their business to run.” Everatt 1999, p 4. Ivey Case: 9A99C034 “Nike Inc. : Developing An Effective Public Relations Strategy” 6 The Perfect Storm January 29, 2005 Page 10 of 14 This reality exacerbated the labor issues: “Last year, for instance, it ordered 400,000 paris of one of its sports sandals from its contract factories. But when the actual retail orders came in months later, they totaled more than a million pairs, leaving Nike scrambling for demand.” Lee 2002, p 126. 7 Japanese management in South Korea or Taiwan creates an atmosphere for conflict. Further, the cultural conflict of the permutations of management and workers in all these countries is a seedbed for discontent: Japan, South Korea, Taiwan, China, Indonesia, and Vietnam. http://www.charlesdarwinresearch.org/reb.html Hartman & Wokutch, 2003. pp 158-159, “Nike, Inc.: Corporate Social Responsibility and Workplace Initiatives in Vietname” Rising Above Sweatshops. 8 Consumer Opinions Today Still Vary Considerably http://www.epinions.com/otdr-topic-Backpacks-All-Background_InfoWhat_Should_You_Know_About-Nike_Brand 9 Jeff Ballinger Spar 2002, p 4. http://www.senser.com/btwelve.htm http://www.nosweatapparel.com/aboutus/ballinger.html http://ksghome.harvard.edu/~dking/ballinger.htm http://www.thirdworldtraveler.com/Labor/Labor_Rights_Ballinger.html Wokutch June 2001, pp 207. “Nike and Its Critics: Beginning a dialogue” Organization and Environment. 10 Jim Keady http://www.sweatthefilm.org/story.htm http://www.web.net/~msn/3nike17.htm http://www.lrna.org/speakers/jimkeady.html http://www.cleanclothes.org/companies/nike01-02-05.htm http://www.sweatthefilm.org/ http://www.chicagopublicradio.com/audio_library/ram/wv/wv_020124b.ram (January 24, 2002) http://news.bbc.co.uk/1/hi/world/asia-pacific/910313.stm http://www.campusministry.villanova.edu/peace_and_justice/keady_pics.htm http://electromagnet.us/news/trade/phil_k.html 11 Tim Connor and Medea Benjamin http://www.evb.ch/cm_data/Panellrtconnor_0.pdf Everatt 1999, p 4-6, 13. Louise Lee, p 124. “Can Nike Still Do It?” Business Week February 21, 2000. http://www.corpwatch.org/article.php?id=619 http://www.cleanclothes.org/companies/nike01-02-22.htm http://www.ausport.gov.au/fulltext/2002/sportsf/s641464.asp (Radio “debate” with Eitel) http://www.oxfam.org.au/campaigns/nike/ http://www.globalexchange.org/campaigns/sweatshops/nike/ http://www.globalexchange.org/campaigns/sweatshops/nike/NikeReport.pdf http://www.globalexchange.org/getInvolved/speakers/12.html 12 Marc Kasky http://www.moraldefense.com/Campaigns/Speech/default.htm http://www.sfgate.com/cgi-bin/article.cgi?file=/chronicle/archive/2002/05/03/MN149517.DTL http://www.corpwatch.org/article.php?id=6508 The Perfect Storm January 29, 2005 Page 11 of 14 http://www.firstamendmentcenter.org/faclibrary/casesummary.aspx?case=Nike_v_Kasky http://www.srimedia.com/artman/publish/article_419.shtml http://www.prfirms.org/resources/nike/default.asp http://www.nvri.org/about/challenge12.shtml http://www.supremecourtus.gov/opinions/02pdf/02-575.pdf NIKE, INC., et al., Petitioners v. MARC KASKY - No. 02-575 - SUPREME COURT OF THE UNITED STATES [April 23, 2003, Argued June 26, 2003] LexisNexis. http://www.commondreams.org/headlines03/0424-07.htm http://www.commondreams.org/headlines03/0627-04.htm http://reclaimdemocracy.org/nike/ 13 “Knight admits that his unconventional style – he was known to disappear from day-to-day operations for weeks at a time—contributed to his company’s current predicament. ” Lee 2000, p 128. 14 Dusty Kidd Everatt 1999, p 7. Spar 2002, p 5. http://www.umich.edu/~asiabus/abc04/panelists/Panelist_Kidd.pdf http://www.ceres.org/conference/2001/notes/labor_practices.htm http://www.mercycorps.org/items/172/ http://www.dailyemerald.com/archive/v100/3/990428/nike.html – The strategic concept for Nike entering the new century is to be an archetype of the responsible 21st century global company, in the sense that we are providing a sustainable footprint everywhere, not only with environmental performance, but with people performance as well. The triple bottom line of people, planet and profit is our goal. – Nike made a real mistake. I think we reacted negatively to the criticism. We said wait a minute, we’ve got the best corporate values in the world, so why aren’t you yelling at the other folks? That was a stupid thing to do and didn’t get us anywhere. If anything it raised the volume higher. – I think we've learnt a lot in three years, the hard way maybe, but we've learned a lot and one of the things I have is a great deal of respect now for the NGO community. There are organizations out there who really do great work and really do care and are trying to make a difficult bridge between the private sector and their issue and their constituencies despite the great risks involved. http://www.new-academy.ac.uk/publications/keypublications/documents/nikereport.pdf 15 Vada Manager http://sasua.org/news/newsweek.html http://www.issuemanagement.org/documents/bios/vada_manager.html – Nike’s been unfairly targeted by a number of both other companies as well as by individuals with regard to our practices. We’ve actually been quite a world leader in the past 25 years at making investments in developing economies throughout Asia, throughout South--Latin America and have actually provided economic opportunities for quite some time to workers who seek better opportunities. http://www.globalvision.org/program/globalization/roleof.html Everatt 1999, p 13. http://www.chicagopublicradio.com/audio_library/ram/wv/wv_020131c.ram http://www.shey.net/niked.html http://cbae.nmsu.edu/~dboje/nike/nike_pages/2001_february_28_Peretti_Nike.htm http://www.aflcio.org/aboutunions/globalunions/ns03062001.cfm 16 Maria Eitel http://portland.bizjournals.com/portland/stories/1998/01/26/story2.html The Perfect Storm January 29, 2005 Page 12 of 14 http://www.csrwire.com/article.cgi/3154.html http://www.theglobalalliance.org/boardmembers.htm http://www.dailyemerald.com/archive/v100/3/990428/nike.html – I’m really being given responsibility, and Nike is really committed to these issues and doing the right thing. This is no way a public relations exercise. I’m here to look at programs and policies and to work with our critics. I wouldn’t have taken the job if the desire to do the right thing wasn’t there. Everatt 1999, p 7. – Oh I think it’s made us a better company. I think that activist groups and consumers are very instrumental in bringing to the forefront issues that are important, and pushing companies to pay more attention to a lot of issues where they have impact either on the environment or on people, or anything. I think it’s a very important role that they play, and I think in our case it’s made Nike a better company. http://www.ausport.gov.au/fulltext/2002/sportsf/s641464.asp 17 Lee 200, pp 121 & 124. Stock prices are adjusted for splits to create comparable measures over time. Data compiled from http://finance.yahoo.com/ 18 Nike Index – see Note 4 http://www.thirdworldtraveler.com/Boycotts/Nike_DontDoIt_GX.html (General Criticism Response) Doonesbury cartoons can be found in Exhibit A http://www.geocities.com/Athens/Acropolis/5232/comicmay97.htm Exhibit B contains Phil Knight’s commentary. Andrew Young http://www.calbaptist.edu/dskubik/young.htm (Actual Report) http://www.saigon.com/~nike/pr5.html (Thuyen Nguyen Response) http://www.hartford-hwp.com/archives/26/097.html (PR Spin Response) Amos Tuck Dartmouth http://www.nike.com/nikebiz/gc/mp/pdf/vietnameseandindonesian.pdf (Actual Report) http://cbae.nmsu.edu/mgt/handout/boje/bnike/ (PR Spin Response) http://abstract.cs.washington.edu/~renacer/Molden%20Ryan.htm (Challenge Premise) http://www.sweatshopwatch.org/swatch/headlines/1998/nike_jan98.html Earnst & Young Audit http://www-personal.umich.edu/~lormand/poli/nike/nike101-9.htm http://www.motherjones.com/news/feature/1997/11/nike.html http://www.saigon.com/~nike/pr9.htm 19 Activism Momentum http://cbae.nmsu.edu/~dboje/inthenewsNIKE.html http://www.michaelmoore.com/dogeatdogfilms/nikerelease.html http://www.michaelmoore.com/dogeatdogfilms/nike2.html http://www.stanford.edu/group/SICD/Nike/nike.html http://sasua.org/news/newsweek.html 20 Entire Speech is contained in Exhibit B http://cbae.nmsu.edu/~dboje/NIKphilspeech.html http://www.pbs.org/newshour/bb/business/jan-june98/nike_5-13.html (Phil Knight -- Next Day) http://www.pbs.org/newshour/forum/may98/nike.html (Phil Knight -- FAQ) 21 Phil Knight’s Strong Finish – New Blood at the Top http://netscape.businessweek.com/magazine/content/05_02/b3915626.htm http://www.katc.com/Global/story.asp?S=2812965 The Perfect Storm January 29, 2005 Page 13 of 14 http://sports.espn.go.com/espn/sportsbusiness/news/story?id=1926045 http://www.forbes.com/management/2004/11/19/cx_da_1119topnews.html http://www.katc.com/Global/story.asp?S=2812965 http://www.oregonlive.com/search/index.ssf?/base/business/1106139924241490.xml?oregonian?fng http://www.oregonlive.com/search/index.ssf?/base/business/1106657896133130.xml?oregonian?fng Lost Value Exhibit C shows brand deterioration and regain since 2000 Exhibit D compares Nike & Addidas Stock Value – demonstrating logarithmic and exponential curves of fit. Lost value could be measured by CSR issues. Agreeing to discuss with critics a living wage has never occurred. Many would suggest that such a concession would lead to constant pressure to improve wages. Others would suggest that involving certain NGOs would help educate them on the difficult of managing such a solution across so many national dynamics (inflation, stability, strikes, etc.) Exhibit E puts a timeline of major events related to Nike in comparison to its Stock Value. The Perfect Storm January 29, 2005 Page 14 of 14