Saurabh Mitra Experience Summary: lacs per annum Total work experience of 4 years with an Annual CTC of 3.30 Currently working from August 2003 with Wipro Spectramind as Technical Lead managing voice based troubleshooting of Microsoft Pocket PC’s Smart Phones and Pocket PC Phone edition. Clients include all the top-notch companies of USA and giving Technical Advices to their Network Administrators and Technical Assistant Managers. 3years and 2months of experience in Windows 2000/NT Network Security Implementation, System Integration and Network Administration, VPN, LAN/WAN, Windows family and Linux administration including Planning, Designing and Implementation of Hybrid Networks. Expertise in Windows 2000 and Windows NT (Server/Workstation), MS Exchange 5.5, Proxy and Routing among various networks using TCP/IP. Tuning and troubleshooting various networks. Also involved in troubleshooting hardware related problems. Managed a state of the art, Star network with 350+ Computers on client-server architecture with 20+ servers, each dedicated for a special task. The servers are a mix of Windows 2000 Advanced server, Windows 2000 Server, Windows NT 4.0, Red Hat Linux providing services like DHCP, DNS, WINS, Routing, Authentication, IIS, MS Proxy etc. Current emphasis is in the field of OS Hardening techniques through Microsoft IAS Server, Windows 2000 Active Directory Services and Group Policy & Security Templates. Providing Internet services, MS Exchange and MS Outlook 2000, Designing/Expanding Networks, Internet-Intranet connectivity and security. Linux and Windows network integration, Routing, Intranets, Proxy Servers, NT & 2000 administration and Training Personnel on MCSE Windows 2000&NT Track. Professional Certifications: Microsoft Certified Systems Engineer (Windows 2000 Track) (MCSE) November 2001 Microsoft Certified Professional (MCP) September 2001 MCP ID: 2456270 Brain bench Certified Professional October 2000. Hardware Platforms: Worked on Intel Platform IBM PC-AT, Pentium Family, Hubs (3Com & D-Link) & Switches (3Com, Allied Telesyn & D-Link). Network Operating Environments: Saurabh’s Resume Page 1 of 5 Windows Whistler Family (Beta), Windows XP (Professional & Home), Windows 2000 Family, Windows NT 4.0, Linux 7.0, Windows NT 3.51, Windows 95, Windows 98, Windows ME, Windows 3.1 and MS-DOS. DBMS: Visual FoxPro, MS Access and MS SQL (Administration) Internet Services and Tools: DHCP, DNS, WINS, FTP, TELNET, Outlook Express, Microsoft Outlook, Front Page 98 & 2000, Front Page Server extensions, Microsoft IIS Server 4.0 & 5.0, MS Proxy 2.0 & MS Internet Acceleration Server, Net meeting Programming Languages: C Language Office Automation and Other tools: Word, Excel, PowerPoint, Outlook, Internet browsers, Exchange (Server and Client), Visual Source Safe. Educational Qualifications: Currently pursuing ‘A’ Level from Department of electronics (Govt. of India). This course is approved by AICTE (4 out of 10 papers) One-year certificate course of MCSE, Technosys computer education a Microsoft Certified Solution Provider. Bachelor Of Science(Maths), Rajasthan University, June 1998. Subjects were Physics ,Chemistry,Maths Six months Advanced certificate in PC Applications, CIStems School of Computing, June 1998. 12th from Rajasthan Board of Secondary Education, March 1994. Subjects were English, Physics, Chemistry,Maths and Hindi. Complete Education right from childhood has been received in English medium. Seminars, Workshops & Summit Attended: Represented CIStems Software Ltd. in a Microsoft CTEC(Certified Technical Education Center) summit held at New Delhi, September 2001. Experience Details Working as Technical Lead in WiproSpectraMind Work Profile include handling a Team of 7 Support Professional who look after the Technical aspects of Pocket PC, Pocket PC phone Edition and SmartPone.The clients include all Top notch companies of USA and Network Administrators of these concerns. Saurabh’s Resume Page 2 of 5 Worked As Tech. Support Officer in Win 2K Support in Convergys India Services Work Profile Includes providing online support to Network Administrators of Big Companies in U.S.A. for setup of win 2k Server and Advance Server along with the disk issues.The details of company are available at www.convergys.com Worked as Network Administrator in CIStems (Software) Ltd. Jaipur from January 2000 till March 2003. CIStems (Software) Ltd. is a leading Information Technology company in the state of Rajasthan. It is involved in software development and training for around 12 years. The details of the company are available at the web site www.cistemsindia.com . Nature of Job Managing a team of 6 network professionals for the Network Administration at CIStems Corporate office adjoined with CIStems Institute of Information Technology (CIIT). This CIStems site is a modern complex in a six-acre campus at Sitapura, Software Technology Park, Jaipur. It has state-of-art computer network with over 350+ computers connected with structured cabling using hybrid mix of latest server software’s and client software’s. Responsibilities include: Domain Security Implementation Servers Administration Network Administration Other Administrative Tasks Major Network Projects MS Exchange Site Deployment (E-mail services) and Maintenance Client: CIStems (Software) Limited, SP-6, EPIP, Phase IV, Sitapura Jaipur Environment MS Windows 2000 Advanced Server, Red Hat Linux 7.0, MS Exchange server 5.5, Internet Information Server 5.0, Outlook Web Access, MS Outlook, Internet Explorer, Other E-mail clients, MS Proxy server 2.0, 128 kbps leased line, 300+ Internal computers, 700 + Users Team Size 2 Role Installation, Configuration and Maintenance of Exchange site. Details This MS Exchange site gives Outlook web access to the users outside the organization. The internal users can access their mails using MS Outlook or any other POP/IMAP e-mail client. The mails directed to the Internet from internal organization are forwarded to the Internet by taking domain name services from the DNS Server. The Exchange server authenticates incoming client through Windows 2000 domain controller for the domain. This Exchange server is presently serving 700 + users from one site. It also incorporates Key Management Server for Advanced security like encryption and Digital Signatures. This Exchange site will later on be integrated with the corporate site of CIStems using X.400 connectors. Windows NT 4.0 Migration to Windows 2000 ADSI CIStems (Software) Limited, SP-6, EPIP, Phase IV, Sitapura Jaipur Client: Environment MS Windows 2000 Advanced Server, Red Hat Linux 7.0, MS Exchange server 5.5, Internet Information Server 5.0, Outlook Web Access, 128 kbps leased line, 300+ Internal computers, 700 + Users Team Size 4 Saurabh’s Resume Page 3 of 5 Role Designed the Windows 2000 domain model, Security model, resolved Interoperability issues with the existing servers, Prepared and assigned tasks for client machines configuration change rollout plan. Trained team members for the new domain model. Re-engineered the De-militarized zone that contained servers like MS Proxy servers, Exchange servers, and DNS servers. Details Migrated a network of over 300 + computers from Windows NT 4.0 to Windows 2000 Advanced server with Active Directory. The Windows NT 4.0 clients were migrated to Windows 2000 professional and the Win NT servers were migrated to Windows 2000 Advanced server. The server’s migration was done with zero downtime. Both the domains (Win NT 4.0 and Windows 2000 ADSI) were run in parallel for 7 days and smooth transition from one domain to the new domain was completed for the services like DHCP, WINS for Win 98 and Win 95 clients. Dynamic DNS is the main Name resolution service present in the network. Unix Network services and Microsoft Network services Integration CIStems (Software) Limited, SP-6, EPIP, Phase IV, Sitapura Jaipur Client: Environment MS Windows 2000 Advanced Server, DNS, DHCP, Wins, Red Hat Linux servers and workstations, Win98, Win 95, Windows 2000 Professional, Windows NT 4.0 Workstations. Team Size 4 Role Plan and configure Linux servers and Windows servers for authentication. Make central Windows File servers available to Linux and Windows users by FTP for file storage. Configure Internal DNS server on Windows 2000. Windows NT 4.0 Network Setup for 300+ computers CIStems (Software) Limited, SP-6, EPIP, Phase IV, Sitapura Jaipur Client: Environment MS Windows NT 4.0 Server, Proxy server, WINS Server, DHCP server, Red Hat Linux servers and workstations, Win98, Win 95, Windows NT 4.0 Workstations, Router. Team Size 6 Role Domain model Plan for the new site, Team management for Large scale Installations and configurations, Installation Rollout, Structured cabling network Design. Server room design and servers plan. Windows NT 4.0 server Installation. Configuring services like DHCP, WINS, TCP/IP subnetting, Proxy servers, Proxy Firewall. DNS server configuration. Training Job includes conducting training for MCSE batches at CIStems CTEC Windows 2000 & Windows NT 4 Track. Conducted a 1-week full time training session of IT department employees of Rajasthan Police. Teaching them Networking Concepts Saurabh’s Resume Page 4 of 5 Personal Details Date of Birth 18th December1976. Marital Status Single Languages Known English, Hindi Interests Driving, Sports, Music & Traveling. Extra Curricular Activities Won many awards in sports at school &college level. Passport Number Applied For Mailing Address(Permanent) 5/274, S.F.S. Agarwal Farm Mansarover Jaipur Temporary Address H-301, Kukreja Cooperative Housing Society,Near Belapur Railway Station, Belapur , Navi Mumbai Phone: 0141-2399119® (Jaipur) 0-9829359325 ( Mob Jaipur) Rajasthan-30202 022-56101522® (Mumbai) 0-9820216041(Mob Mumbai) Email address mitra@mailandnews.com sobbym@rediffmail.com mitra_saurabh@hotmail.com saurabh.mitra@wipro.com Saurabh’s Resume Page 5 of 5