Key Implementation Activities and Deliverables: AcceleratedSAP Table D.2-1 ASAP Phases AcceleratedSAP Phases Phase 1 – Project Preparation Phase 2 – Business Blueprint Phase 3 – Realization Phase 4 – Final Preparation Phase 5 – Go Live and Support The ASAP Roadmap was developed by SAP to help customers implement SAP software in a quick, cost-effective manner. Utilizing this approach: minimizes the length of implementation, maximizes the utilization of TeamSAP and customer resources, results in a “Repetitive Model” that can be used with other implementations of SAP modules or systems, and provides a process-oriented approach to Product Training. EI Toolkit Reference Document version 1.0, June 2003 Last validated: June 2003 0 EITK0304 Key Implementation Activities and Deliverables: AcceleratedSAP Table D.2-2 Project Preparation Key Activities and Deliverables Key Activities Deliverables Finalize Project Team Organization Project Team Structure Organization Chart Finalize Project Team Training Plan Project Team Training Schedule Define Team Facilities Requirements Project Team Seating Chart (including required equipment) Develop Project Plans Develop Project Strategies and Scope Review Existing Implementations Define Project Management Standards and Procedures Develop Benefits Realization Strategy Develop Project Risk Assessment Define Post-Implementation Support Perform Technical Requirements Gathering Procure Hardware Define System Landscape Strategy Define Project Methodologies, Tools and Project Governance Standards Define Quality Assurance Plan Develop Communication Strategy and Plan Baseline Project Plans Initial Activities Planned Resource Plan Draft: o Implementation Strategy o End-User Training Strategy o Development Strategies o Testing Strategy o Technical Strategies o Security and Controls Strategy o High-level Project Scope Document List of Lessons Learned Project Management Standards and Procedures (Issue Mgt Plan, Status Report Format, Change Control Forms, Documentation standards, etc,) Benefits Realization Approach Risk Management Plan, Report and recommendations to mitigate project risks, and summary of Critical Success Factors Post-Implementation Support Approach Complete Technical Questionnaires Define Technical Infrastructure Needs Size Initial Hardware Approve Sizing Results Order Initial Hardware and Software Order Remote Network Connection System Landscape Strategy Established Project Methodologies, Tools and Governance Standards Quality Assurance Plan Communication Plan/Strategy EI Toolkit Reference Document version 1.0, June 2003 Last validated: June 2003 1 EITK0304 Key Implementation Activities and Deliverables: AcceleratedSAP Confirm Process, Organization and Technical Scope Develop and perform Change Readiness Assessment Produce and Deliver Program Management Status Reports Prepare for Project Kickoff EI Toolkit Reference Document version 1.0, June 2003 Last validated: June 2003 Sign-off by Customer Change Readiness Assessment Results and Report Completed Status Report Updated Issues Log Kickoff Meeting 2 EITK0304 Key Implementation Activities and Deliverables: AcceleratedSAP Table D.2-3 Business Blueprint Key Activities and Deliverables Key Activities Deliverables Conduct Project Team Training Execute Project Team Training Schedule Define SAP Organizational Structure Define Global Parameters Prepare for Blueprint Workshops SAP R/3 Hierarchy Definitions Conduct Blueprint Workshops Finalize Project Scope Finalize Development Scope Finalize End-User Training Strategy Blueprint Workshop Schedule List of Blueprint Workshop Participants Blueprint Workshop Agendas Business Blueprint Report o Business Process Flows o Policies and Procedures o Gaps Identified Business Process Master List (BPML) Finalized Scope Document Signed off by Customer Development Scope: Reporting, Interfaces, Conversions, Enhancements End-User Training Strategy Signed-Off by Customer End User Training Requirements and Materials Standards document Conform to DoD RICE Concept of Operations Perform Cycle Planning for Prototyping Develop Knowledge Transfer Plan Develop Communications and Key Stakeholder Management Plans Define Business Organization Structure and Identify Impact Areas Complete SAP Bolt-On Evaluation Identify Process Ownership Create Technical Design Develop Non-functional Requirements Develop Security Requirements Setup and Install Development Environment Risk Assessment Measurement Evaluation Results of SAP Bolt-Ons Benefits and Process Owner Organization Technical Design Document Non-functional Requirements Specifications Documentation Security Requirements Specifications Documentation Installed Development System Revised Risk Assessment EI Toolkit Reference Document version 1.0, June 2003 Last validated: June 2003 Cycle Plan for Prototyping Knowledge Transfer Plan signed off by Customer Communication and Key Stakeholder Management Plans Business Organization Impacts 3 EITK0304 Key Implementation Activities and Deliverables: AcceleratedSAP Conduct Peer/Solution/Technical Reviews Produce and Deliver Program Management Status Reports Business Blueprint Sign-off EI Toolkit Reference Document version 1.0, June 2003 Last validated: June 2003 Solution/Technical Review Findings Reports Completed Status Report Updated Issues Log Business Blueprint Documentation and Phase completion signed-off by Customer 4 EITK0304 Key Implementation Activities and Deliverables: AcceleratedSAP Table D.2-4 Realization Key Activities and Deliverables Key Activities Deliverables Define Master Data Master Data Definitions Baseline Configuration Completed Baseline Configuration and Documentation Conduct Unit Testing Completed Unit Testing and Associated Scripts and Results Final Configuration Completed Create Security Authorizations Develop Custom Design Specifications (functional spec’s) Develop Technical and Functional Specifications Coding and Unit Test for Conversions, Reports, Interfaces and Enhancements Conversion Planning (Cutover) and Preparation Develop New Procedures and Policies Finalize Implementation Strategy Finalize End-User Training Strategy Establish Training Environment Train Power Users Plan SAP early watch Go-Live Quality Assurance / Check Plan and Execute System Test Execute Cycle Testing Develop Integration Test Plan(s) Execute Integration Test Design and Deliver Instructor Training Material (if applicable) Create End-User Training Programs and Training Materials Create Technical Design Establish Data Archiving Plan EI Toolkit Reference Document version 1.0, June 2003 Last validated: June 2003 Configured SAP System and Related Documentation Configured SAP User Profiles and Roles Functional Specifications Technical and Functional Specifications Documentation and Associated Approvals Completed Unit Testing for Development Objects Object Code for Development Objects Initial Conversion (Cutover) Plan Draft Legacy Retirement Plan New Procedures and Policies Documented/Approved Implementation Strategy, including Site Readiness Assessment and Change Process Improvement Approved End-User Training Strategy Installed Training System Trained Power Users and Trainers System Test Plan Volume and Stress Tested System Cycle Testing Complete Integration Test Plan Integration Test Complete Instructor Training Material End-User Training Curriculum End-User Training Materials End-User Training Schedule Facilities Reservations Technical Design Document Data Archiving Plan 5 EITK0304 Key Implementation Activities and Deliverables: AcceleratedSAP Installed Quality Assurance System Revised Risk Assessment Setup and Install Quality Assurance (QA) Environment Risk Assessment Measurement Deliver Knowledge Transfer Status Execute Communications Plan Conduct Peer/Solution/Technical Reviews Produce and Deliver Program Management Status Reports EI Toolkit Reference Document version 1.0, June 2003 Last validated: June 2003 Presentations Newsletters Solution/Technical Review Findings Reports Completed Status Report Updated Issues Log 6 EITK0304 Key Implementation Activities and Deliverables: AcceleratedSAP Table D.2-5 Key Activities Perform System Tests Final Preparation Key Activities and Deliverables Deliverables Execute Stress, Volume, Disaster Recovery and Backup Tests Technical Processes Tested Assess Going-Live Check Implement Going-Live Check Recommendations Recommendations Finalize Cutover (Conversion) Plan Cutover Workplan Develop Contingency Plan Contingency Plan Refine and Execute Production Support Plan Execute Change Plan Production Readiness Review Obtain Cutover Approval Refine and Execute Legacy Retirement Plan Perform Training Program Evaluation Deliver End-User Training Complete Process and Organizational Changes Execute SAP Going-Live Check Develop Technical Operations Manual Setup and Install Production Environment(s) Configure and Execute System Administrator Functionality Establish Service Level Agreements Risk Assessment Measurement Conduct Peer/Solution/Technical Reviews Produce and Deliver Program Management Status Reports Final Preparation Sign-off EI Toolkit Reference Document version 1.0, June 2003 Last validated: June 2003 Commence Initial Production Support Activities (which occur prior to go-live) Organization Change Plan Execute Cutover/Conversion Plan Legacy Retirement Plan Training Program Evaluation Trained End Users Process and Organizational Changes Performed Going Live Check Assessment Technical Operations Manual Installed Production System(s) Tuned SAP System Service Level Agreements Revised Risk Assessment Solution/Technical Review Findings Reports Completed Status Report Updated Issues Log Go-Live Approved 7 EITK0304 Key Implementation Activities and Deliverables: AcceleratedSAP Table D.2-6 Go-Live and Support Key Activities and Deliverables Key Activities Deliverables Provide Production Support (Help Desk) Production Support (Help Desk) Established Execute Daily Operation Support and Production-Ready Systems Environment Administration Optimize System Tuning Validate Live Business Process Results Business Process Results Monitor Transactions, Interfaces and System tuning and Procedural Updates Procedures Execute Ongoing Security Administration Security Administration Provide Ongoing Training Support Execute Ongoing Training Support Develop Continuous Improvement Plan Continuous Improvement Plan Produce and Deliver Program Management Completed Status Report Status Reports Updated Issues Log Post Implementation Review Post Implementation Findings Reports EI Toolkit Reference Document version 1.0, June 2003 Last validated: June 2003 8 EITK0304