Supervisors of Midwives Annual Report to South West LSA 2011/12 Standards of Supervision and Midwifery Practice at North Bristol NHS Trust Report compiled by: Stephanie Withers and Nicola Fudge South West Local Supervising Authority (LSA) Document purpose This document has been written for the South West LSA to inform the Annual Report and to meet the standard set within the Nursing and Midwifery Council Rule 16 of the Midwives Rules and Standards 2004. Information contained in this report will be reproduced and will be part of the SHA Public Board report and this report will also appear on the South West Strategic Health Authority website). 1 Title South West LSA North Bristol NHS Trust Annual Report 2011/12 Author(s) Stephanie Withers and Nicola Fudge Publication date May 2012 Circulation list South West LSA Contact Supervisors of Midwives South West Primary Care Trust Chief Executive NHS Trusts Chief Executive or Foundation Trust Chief Executive Director of Nursing Maternity Commissioning Lead Primary Care Trust Head of Midwifery Supervisors of Midwives Maternity Services Liaison Committee chair Contact details Maternity Southmead Hospital Westbury-on-Trym Bristol BS10 5NB 0117 323 5306 Signatures Nicola Fudge Contact Supervisor of Midwives 2 Contents page Contents page.................................................................................................. 3 Executive summary.......................................................................................... 4 Section 1 - Introduction and publication ........................................................... 5 Section 2 – Supervisor of Midwives appointments, resignations and removals6 Preceptorship for newly appointed Supervisors of Midwives ........................... 9 Continuing professional development for Supervisors of Midwives ................. 9 Protected time monitoring ................................................................................ 9 Section 3 - Details of how midwives are provided with continuous access to a Supervisor of Midwives .................................................................................. 10 Section 4 - Details of how the practice of midwives is supervised ................. 11 Section 5 - Evidence that Supervisors of Midwives have engaged with service users .............................................................................................................. 13 Section 6 - Evidence of engagement with higher education institutions in relation to supervisory input into midwifery education .................................... 14 Section 7- Details of any new policies related to the supervision of midwives15 Section 8- Evidence of developing trends that may impact on the practice of midwives in the Local Supervising Authority .................................................. 16 Section 9 - Details of the number of complaints regarding the discharge of the supervisory function ....................................................................................... 27 Section 10 - Supervisory investigations undertaken during the year.............. 28 Recommendations ......................................................................................... 31 Appendices .................................................................................................... 32 3 Executive summary There are a total number of 20 supervisors’ at NBT of which 16 take part in the oncall of supervisors and receive an annual payment. Two are educationalists, one an antenatal screening co-ordinator and one works in practice development as part of her flexible retirement. Key achievements of the SOM team have been the following: To provide a 24 hour on-call system. Even with sickness among the team this has been achieved for 365 days of the year. Supported a senior midwife through her supervised practice programme with a successful outcome. The team of SOM’s have been very active in helping to achieve CNST level 2 and working towards the assessment for level 3 this June. The team of SOM’s provide a ‘Birth After thoughts Service’ for debriefing women. Supporting staff involved in serious SI’s including statement writing. Supporting midwives with women who make decisions against medical advice e.g. declining induction, Caesarean Section, unsafe home births. Challenges have been: To maintain the number of SOMS’s within the team as there has been a large turnover of SOM’s this year. Therefore we are continuing to develop a strategy for appointing and retaining SOMS. Supporting the staff through a very busy year with more complex women and an increasing birth rate. Supporting the staff through an organisational change which has meant some midwives reapplying for their jobs and being re: banded and new skill mixing with MCA’s being introduced. 4 Section 1 - Introduction and publication This report covers the period from April 2011 to March 2012 and focuses on the supervisory activities, key issues and trends affecting midwifery practice for the Supervisors of Midwives based at North Bristol NHS Trust. The purpose of this report is to inform the Local Supervising Authority (LSA) how the supervisors of midwives met with the standards set within the Nursing and Midwifery Council’s Midwives Rules and Standards (2004). NBT do not currently have a website that is available to the public but it is an action which the supervision team hope to achieve by September 2012. 5 Section 2 – Supervisor of Midwives appointments, resignations and removals Total number of supervisors working in North Bristol NHS Trust: are 16 who have a full case load and participate in the on-call rota. Professional development activity includes: attending study days and conferences, regional and local joint meetings with other Trust’s within the South West. Protected time allowed and monitored: On average, Supervisors of Midwives receive four hours of protected time per month and this is demonstrated on the off-duty rota. The Supervisors of Midwives receive £2,000 per annum divided into 12 monthly payments of £166.00. In addition to this, they receive an on-call payment. Most SOMS do on average 2 on-calls per month. There are currently no supervisors of midwives on leave of absence. In total at North Bristol NHS Trust, there are 277 midwives requiring supervision. 271 are Trust midwives, 6 are non-trust midwives. There was one new appointment in the year 2011. There have been a total of 5 resignations in the previous three years (2009, 2010, and 2011). The reasons given were: work load, work/life balance, 1 x relocation to another Trust, retirement. There have been no removals at North Bristol NHS Trust. The ratio of midwives to supervisor of midwives is 1:18. There is currently 1 midwife on the Preparation of Supervisors of Midwives programme. We do an annual review of SoM to midwife caseload and based on this decide whether we need to recruit more. We have evidence of this in the minutes of meetings. At North Bristol NHS Trust, we operate a buddy system for new Supervisors of Midwives (including on-calls) working closely with another Supervisor until they feel confident. Usually, we give new Supervisor of Midwifes a reduced case load of midwives to supervise again until they feel confident. There are no Supervisor of Midwives suspended from their role at North Bristol NHS Trust. There have been no Supervisors of Midwives removed from their role. 6 Current Supervisors of Midwives 31 March 2012 Supervisors of Midwives name Substantive post held Stephanie Withers Sharon Jordan Sue Williams Rachel Fielding Ann Remmers CDS Matron CDS Midwife CDS Midwife Deputy Director of Midwifery Director of Midwifery/Clinical Director Community Matron Community Midwife CDS Midwife CDS Midwife Community Midwife Community Midwife CDS Midwife CDS Midwife Specialist Midwife CDS Midwife Assessment Unit Manager Screening co-ordinator Midwifery Lecturer ( still has 1 supervisees but does not take part in on-call rota) Flexible retirement – Practice Development Midwifery Lecturer( still has 2 supervisees but does not take part in on-call rota) Linda Hicken Rachel Hillan Heather Wilcox Maggie Smith Vanessa Lanham-Cook Sue Whittles Beverley Osborne Louise Pate Jayne Thomas Jemima Hillman Nicola Fudge Angela Knight Sheena Payne Helen Francomb Marian Bailey Number of Supervisors of Midwives Midwives PREP supervised 6 hours updating activity achieved (Yes / No) 16 Yes 19 Yes 14 Yes 16 Yes 17 Yes 16 17 17 17 16 16 16 18 12 16 20 3 1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 5 Yes 2 Yes Supervisors of Midwives appointments Table - Supervisor of Midwives appointments Name Jemima Hillman Appointment date July 2011 Supervisors of Midwives resignations Table - Supervisor of Midwives resignations Name Lisa Marshall Margaret Furner Helen Francomb Resignation date 2009 2011 2011 7 Reason Relocation to another Trust Work/Life balance Flexi-Retirement ( still has 5 supervisees but does not take part in on-call rota) Name Karen Fry Angela Knight Resignation date 2010 2011 Reason Work/Life balance Work Load( still has 3 supervisees but does not take part in on-call rota) Supervisors of Midwives removals Table - Supervisor of Midwives removals Name NA Removal date NA Reason NA Supervisors of Midwives suspended by the LSA Table - Supervisor of Midwives suspensions Name NA Suspension date NA Reason NA Supervisor of Midwives on leave of absence (or long term sick) Table - Number of Supervisors of Midwives taking leave of absence (LOA) Name NA Date of absence NA Date of return NA Reason NA Recruitment strategy for Supervisors of Midwives The aim of the South West LSA is to have a 1:15 ratio and this will be achieved by ensuring the successful recruitment of Supervisors of Midwives. The current ratio at the Trust is 1:18. The total number of midwives on the 2011/12 Preparation of Supervisors of Midwives programme is 1 and therefore the predicted ratio for September 2012 is 1:18. The number of midwives required to undertake the programme in 2012/13 is 1. The selection process is described in the LSAMO national guidance (guideline C http://www.lsamoforumuk.scot.nhs.uk/). 8 Midwives undertaking Supervisor of Midwives preparation programmes (starting or completing year 2011/12) Table - Midwives undertaking Supervisor of Midwives preparation programmes Name of Midwife University Start date Completion Academic Date of Comments date level appointment as Supervisor of Midwives by LSA January July 2012 Level 3 September If 2012 2012 successful Isabel UWE MacPherson Preceptorship for newly appointed Supervisors of Midwives Name of Supervisor of Midwives Linda Hicken Support required Start date Completion date To be available for support/advice if required. To be 2nd on-call with Isabel. September 2012 December 2012 Continuing professional development for Supervisors of Midwives Each Supervisor of Midwives is required to undertake a minimum of six hours professionally updating activity annually and this information must be submitted to the LSA (via the LSA database). Protected time monitoring The Trust has given each Supervisor of Midwives 4 hours per month to undertake the supervision of midwives. It is each Supervisors of Midwives responsibility to ensure that they are able to take the protected time allocated to them by the Trust. The Supervisors of Midwives team have usually been able to take their protected time. The action taken by the Supervisors of Midwives team when they have not been able to take their time has been to initially discuss this with their manager and then try and take any time owed in following month. Statements Always Usually About half the time (50%) 9 Seldom Never Section 3 - Details of how midwives are provided with continuous access to a Supervisor of Midwives Midwives can contact their Supervisor in a number of ways i.e. email, telephone (both home and mobile numbers are available), or face to face during a working shift. Midwives can contact a Supervisor in an emergency by using the 24/7 on-call rota. The rota is clearly displayed in all areas. Telephone numbers (both home landline and personal mobile) are also available in all areas. If in the very rare event the Supervisor on-call is not contactable, midwives can phone CDS to speak to another supervisor on shift or phone the next Supervisor on the list. Two Independent Midwives are supervised by North Bristol NHS Trust Supervisors. We are currently in the process of developing a Supervisory website for North Bristol NHS Trust. The ‘Support for parents: How supervision and Supervisors of Midwives can help you’ leaflet is distributed by the Community Midwives to all women at booking appointments. We audit annually the supervisory calls received which provides evidence of how staff and members of the public access a Supervisor of Midwives. Continuous access to a Supervisor of Midwives is provided by the 24/7 oncall system. The response times from Supervisors of Midwives to requests for advice from midwives in challenging situations is usually immediately following being called through the on-call system. Within the hospital setting, most of the time there is a SOM working clinically or in a managerial role so access is immediate. The response times from Supervisors of Midwives to requests for advice from women in challenging situations is usually immediately following being called through the on-call system. Within the hospital setting, most of the time there is a SOM working clinically or in a managerial role so access is immediate. For NBT Action plan see Appendix 1. 10 Section 4 - Details of how the practice of midwives is supervised The role of the Contact Supervisor of Midwives is rotated annually along with the role of Chair therefore the Contact Supervisor of Midwives and the Chair are therefore helping to develop Supervisors practice. All communication / information is distributed via Trust email which can be securely accessed by all midwives at home. To ensure consistency when carrying out supervisory functions, North Bristol NHS Trust Supervisors always use NMC rules and the forms and guidance issued by the LSA. North Bristol NHS Trust Supervisors are very accessible to women. We are currently providing a debriefing service following their birth experience. Supervisors of Midwives are continuously auditing clinical practice as Supervisors work clinically in all areas. Examples of good practice and documentation are discussed at each individual annual review. To be more of an effective team it is acknowledged that the clinical SOMS need more non-clinical time, especially the contact SOM. There is a monthly SOM meeting where it is expected that each SOM attends at least 50% of the meetings. At the monthly meetings all SOM calls are discussed and actions recorded. 11 Annual reviews up to 31 March 2012 (checked against LSA database) Table - number of annual reviews achieved by Supervisor of Midwives Supervisor of Midwives SOM / MW ratio Stephanie Withers 16 % of annual reviews achieved 75% Sharon Jordan Sue Williams Rachel Fielding Ann Remmers Linda Hicken Rachel Hillan Heather Wilcox 19 14 16 17 16 17 17 100% 100% 100% 100% 100% 100% 99% Maggie Smith Vanessa LanhamCook Sue Whittles Beverley Osborne Louise Pate Jayne Thomas Jemima Hillman Nicola Fudge 17 16 100% 94% 16 16 18 12 16 20 100% 100% 100% 100% 100% 75% Sheena Payne Helen Francomb Marion Bailey Angela Knight 1 5 2 3 100% 100% 100% 100% Reasons for not achieving 100% Lack of response by Midwives to reminders of the need to undertake supervisory One midwife…I took her onto my list last Autumn and have not been able to make a mutually convenient appointment as yet 1 midwife currently abroad Lack of response by Midwives to reminders of the need to undertake supervisory 12 Section 5 - Evidence that Supervisors of Midwives have engaged with service users To engage with service users, there is a Supervisor of Midwives who is a member of the Trust Patient Experience Group. All Supervisors are engaging with women who request to debrief following their birth experience. As a group of Supervisors, we act as advocates actively engaging with women in support of their birth choices. To improve service user involvement, community midwives distribute the NMC leaflet as previously mentioned and how to contact a Supervisor has been included in the woman’s hand held notes. To improve user involvement in the next year, we plan to engage with service users in recruitment and service development e.g. Cossham Birth Centre. There is a Bristol Maternity Services Liaison Committee (MLSC) which is the voice for local women and men who use maternity and newborn services before, during and after pregnancy or for anyone who is interested in how these services are provided. The MSLC is an independent group that is administratively supported by NHS Bristol. It plays a crucial role in identifying the needs of local communities and in holding service commissioners and providers to account to ensure that these needs are met. The group has a lay chair and membership includes users, SOMS, managers of maternity services and commissioners. There is always a good representation of midwives and supervisors on this committee from NBT as well as midwives from UHBristol who are all passionate about high quality maternity services. Both NHS Trusts have been reviewing Maternity and Newborn Services across Bristol, North Somerset and South Gloucestershire. The findings of this review have been developed into a set of targets to improve the services currently offered. The MLSC ensures that the targets are implemented to develop the best maternity and newborn services that can be offered. The SOM’s at NBT provide a Birth After thoughts Service for women who require debriefing following their birth experience. We also support midwives who are caring for women who choose to go against medical advice and we will also meet with these women. 13 Section 6 - Evidence of engagement with higher education institutions in relation to supervisory input into midwifery education The HEI has an educational supervisor who is part of the supervisory team at NBT. She is able to feedback on any issues that have been highlighted as needing addressing and areas of good practice. All students are allocated a named supervisor of midwives and the name allocated to each has been disseminated through the HEI. Students are therefore encouraged to discuss any learning needs or issues they might have with their supervisor. The LME does not attend meetings. However there is an educational supervisor at UWE who is attached to NBT. She attends the supervisors meetings and carries a caseload. There is an educational supervisor’s forum at UWE which is attended by the LME. Any issues concerning students are raised in this forum and feedback made to the appropriate trust supervisors. The NMC quality monitoring was undertaken in 2009 for the Preparation of Supervisors of Midwives Course. The results in all categories were good with an outstanding for the admission process. NBT was visited as part of this audit. The Return to Midwifery Practice programme has not been monitored. The pre-registration programmes ( 3 year & shortened) were monitored through the NMC monitoring process in 2011. NBT was audited as part of this process. Good feedback was received in all categories. The midwives who undertake Return to Practice programmes who fail to re qualify are known to the SOM team through the educational supervisor and practice development midwife, who are part of the team selection for the returnee. The SHA and LSA officer are informed through the HEI programme leader that the midwife has been unsuccessful. Midwives on the POSOM programme who fail to complete will be notified through the programme leader for the course. There are 43 student midwives at NBT. Shortened programme x2 Year 1 = 11 Year 2 = 16 Year 3 = 14 The attrition rate from the pre-registration midwifery programme is approximately 12% The number of students commissioned for 2012/2013 is 71 The Return to Midwifery practice programme runs each year. This is done on an individual basis as there are very few numbers. At present there are no returnee’s at NBT. There are no midwives at NBT on an Adaptation programme and this is not currently provided locally. 14 Section 7- Details of any new policies related to the supervision of midwives The SOM’s at NBT are all aware that existing policies relating to the function of statutory supervision are available on the intranet as they have all been communicated this at SOM meetings and via e-mail with the below link. - National guidance http://www.lsamoforumuk.scot.nhs.uk/ South of England LSA guidance http://www.southwest.nhs.uk/midwifery/midwifery.asp NMC guidance The local Supervisors of Midwives team do not have a web address that the public can access but it is one of the actions for the SOM team to complete. The SOM’s at NBT have developed a new guideline called ‘The Role of the Supervisor of Midwives on-call in excessive peaks of activity’ to ensure clarity of the role of the SOM at these times. See appendix 2. 15 Section 8- Evidence of developing trends that may impact on the practice of midwives in the Local Supervising Authority Research and Maternity Dashboard at NBT The regional midwifery research group for the Western Comprehensive Local Research Network has continued to expand. Led by professor Tim Draycott and Cathy Winter, they have secured additional funding to expand the group within the South West region beyond Bristol, Taunton and Cheltenham/Gloucester. Additional midwives have now been appointed in Bath/Swindon, Poole and soon in Salisbury. The midwifery research group are helping to support and develop a more regional research strategy and to encourage recruitment to Portfolio research projects. One of our current regional research projects, the DASH Study, has been progressing well and has been awarded a further years funding. Interviews with Risk management staff and shop floor maternity staff in each of the maternity units in the South West Strategic Health Authority have been completed and much information has been gained on our current risk management and outcome monitoring processes within the region. For the second phase of the project, a computer ‘macro’ has been installed by the IT departments from each maternity unit to run alongside their own maternity databases, to produce an automated maternity dashboard of maternal and neonatal outcomes that all shop floor staff can easily view. The Dashboard provides a red, amber and green status for 10 key quality indicators for best maternity care, thus turning the maternity data entered by shop floor staff into information that can inform maternity care in their own units. The findings of the study will be published towards the end of 2012. There have been many other portfolio research projects in which SW units have participated during 2011/12 including: the Tongue-Tie study, the Diamorphine V Pethidine study, the follow on study for Birthplace, the BUMPES study, the PROSPECT study, PROMPT study, and soon to start is the CoCo90’s, the follow-on study for the Children of the 90’s. Finally, the Maternity Research Patient panel (Patient panel) continues to collaborate and help advise our regional research team on any grant applications, study information leaflets as well as many other aspects of the research process. The panel members input has been invaluable to the maternity research programme. The PROMPT Maternity Foundation Over the past year there have been some very exciting developments for ‘The PROMPT Maternity Foundation’ (PMF) - Registered Charity No: 1140557. A team of PMF faculty travelled to Pune in India, in February 2012, to demonstrate PROMPT training to key leads for maternity care and also Indian Government health officials. They are very interested in rolling out PROMPT through-out India and PMF have submitted a research proposal to start the roll-out of training in one Indian region in 2013. PMF have also received THET grant funding to introduce PROMPT training in Zimbabwe, where one in 43 women die as a result of childbirth. The project is well underway in Mpilo Hospital, Bulawayo, and they have already trained 75% of their maternity staff. A data collection system has also been set up so that improvements in outcomes as a result of the training can be monitored. 16 A revised and updated PROMPT 2 ‘Course in a Box’ containing additional modules, videos and other training materials is being launched in June 2012 (www.promptmaternity.org). NBT Organisational Change • This year maternity have untaken an Organisational change which has looked at the configuration of our current workforce (registered to unregistered, deployment of tasks). This has involved band 7 midwives in the community and on Delivery Suite reapplying for their jobs. Birth rate • Increasing birth rate and complexity of women who access Maternity Services at NBT 17 Public Health picture Obesity The obesity guidelines were amended in January 2012 and were ratified by the Antenatal Clinical Team in April 2012. What has changed is the management of classifications. New care pathways have been developed for specific classifications these are photocopied for individual women and stapled into their notes as a care plan (a bit like diabetes pathway, twins etc). Care of women in the community with BMI greater than 30 but less than 40 are still midwife led care. BMI greater than 40 but less than 50 booking are consultant led care, with a growth scan at 36/40, mode of delivery discussed, if greater than 220kgs manual handling assessment needs to be performed and an anaesthetic review. The usual VTE risks etc will be included for all women. Documenting additional extras BMI greater than 50 at booking: consultant led in endocrine clinic, ECG 36/40, consultant at LSCS etc. We are highlighting the need to have BMI calculated at booking which is being done, but to raise awareness of need for BMI at 36/40. Women with gastric bands are referred to endocrine clinic which occurs every Thursday AM and the band is deflated for pregnancy. NBT is doing UKOSS surveillance study gathering data nationally to inform us of management of these women, so far in UK there have been no statistics collected. With this data we will go on to look at all practice and hopefully to do RCTs to define best practice. Also this year we have started obesity sessions as a hot topic for our intrapartum study days. This will be cascaded as teaching for all midwives in the Trust a collaborative effort between community and hospital midwives to ensure best care for this population. Domestic Abuse All midwives receive an annual update at the mandatory maternity training and community midwives participated in follow up study with UWE with regards to how asking the question and supporting women has now become embedded practice. This research also asked women survivors their thoughts of being asked about Domestic Abuse which found that they were grateful the question had been asked and for signposting- not always necessary at the time but helped for future. Identified that barriers were the same - partner or significant other (family member) at appointments, use of interpreter- although this is better with telephone interpreting. Vulnerable Women – Substance Misuse Working with women who have complex care and are vulnerable and hard to reach can be difficult, but by using the NICE guideline Pregnancy and complex social factors Sept 2010 as a basis for our care is a useful tool. All our care for these women is tailored to their individual needs, giving women the choice about decisions, treatment and preferences. Communication is key to linking with the women and often other ways of communicating need to be utilised, including the use of text messaging to remind clients re appointments which is what we do at NBT. Often 18 care planning also looks at the most appropriate healthcare setting for the provision of care by using other members of the multi disciplinary team e.g. GP, practice nurse, dentist , school nurse etc if engagement with the maternity service is problematic. Staff attitudes are often addressed and training regarding communication, attitude, ability to listen and information sharing is provided within the maternity service and within the trust also and this is included in the NBT maternity study day which is mandatory for all midwives.. The care is more successful if well co-ordinated and certainly most women will have one specific named midwife if their particular needs warrant this i.e. Drugs and Alcohol specialist Midwife or the Teenage Pregnancy specialist Midwife. The women also have access to a direct work and mobile number, so that they can get support whenever they require it. Women's care is tracked and any concerns are documented and discussed with all agencies involved. Occasionally transport is offered to overcome problems so attendance at appointments is easier, and timing of appointments can be flexible. 19 Workforce MIDWIFERY STAFFING ESTABLISHMENT snapshot as of 31/03/12 MIDWIFERY GRADE MIX In post WTE none 1 0 1 6 62.88 116 7.20 194.08 Band 9 Band 8d Band 8c Band 8b Band 8a Band 7 Band 6 Band 5 Total Overall ratio of births to midwifery establishment (WTE) Ratio of births to midwives in post (WTE) Adjusted ratio of births to midwives excluding maternity leave, longterm sickness, secondments away from unit etc Total number of midwives employed (head count) Total number of midwives notifying intention to practise Vacancies according to funded establishment Vacancies according to Birthrate Plus Birthrate Plus undertaken – which year Birthrate Plus in progress Birthrate Plus planned – when Specialist midwifery posts (please specify any not listed) Consultant midwife Lecturer practitioner Practice Development Midwife Infant Feeding Co-ordinator Bereavement Midwife Sure Start Midwife Midwife Ultrasonographer Teenage pregnancy midwife Substance misuse midwife RGNs employed within maternity setting Maternity Care Support Workers Funded WTE none 1 0 1 6 62.88 116 7.20 194.08 1:32 1:34 1.36 274 296 none N/A 2005 No No 0 0 1 1 0 0 6.6 1 1 2 In post WTE None Funded WTE 17.24 52.19 17.24 52.19 A4C banding Band 3 Band 2 20 MIDWIFERY STAFFING ESTABLISHMENT snapshot as of 31/03/12 Nursery nurses Ward Clerks Clerical/Admin Numbers of maternity care support workers/HCAs with NVQs Level 1 Level 2 Level 3 None, only employed by NICU 5.79 6.26 12.96 Midwifery workforce analysis at NBT Retention Plans We have a low turnover rate of 3% and support requests for employment breaks for travel/opportunities to work overseas/family reasons, recognising the value of each individual through securing their employment on their return. Staff are supported with flexible working patterns and family friendly hours whilst also ensuring the needs of the service are met. All staff receive a quality appraisal each year and are supported to achieve their personal and professional development needs. We have a strong culture of staff involvement and engagement, with every individual having a voice that is listened to, which all supports the retention of the workforce. Recruitment Plans We have a clear and robust process for ongoing recruitment of midwives and MCA's in order to maintain the safety and quality of our service in line with the funded staffing establishments in each clinical area and to maintain the Midwife: Birth ratio. Recruitment on a fixed term basis is also in place to cover maternity leave and long term sick. The Trust also has an independent bank - NBT eXtra - with midwives recruited either on bank only contracts or in addition to their substantive post to support the service, usually at short notice. Bank work is monitored to ensure safe working patterns for staff. We also develop contingency plans when activity (births) is predicted to peak based on the number of bookings. This includes offering substantive staff additional hours on a fixed term basis over a specific period of time, or recruiting additional midwives on a fixed terms basis for the period identified. Employment of Student Midwives We have identified a cohort of 5.6 WTE as a minimum to recruit newly qualified midwives each year for a minimum of one year in support of their Preceptorship Programme. Although advertised and available to all newly qualified midwives - the stronger candidates are usually those that have undertaken their placement within Southmead Maternity Services from the University West of England. We anticipate being able to consider these midwives for Band 6 posts that will be advertised each year in line with the current turnover rate - therefore releasing the band 5 vacancies for the next cohort of newly qualified midwives EU Midwives Employment We have actively supported the recruitment of midwives from the EU, recognising their value in supporting the diversity of the women of Bristol who access our services. This has involved partnership working with UWE to ensure they are supported in fulfilling the requirements for registration with the NMC. For some individuals, this has meant they have worked as Maternity Care Assistants within our service, gaining experience of working in the UK whilst gaining the requirements needed to practice in their registered role as a Midwife. 21 5.79 6.26 Birth trends Supervisors of Midwives Trust Annual Report Clinical activity 1st April 2011 - 31st March 2012 1. Total number of women giving birth at this Trust 2. Total number of babies born Place of birth Total Consultant unit births Consultant unit births site 1 Consultant unit births site 2 Total number of births in hospital birth centre Total number in hospital birth centre transfers (these are from the co-located birth suite to delivery suite) Birth centre births (name each centre) Total number birth centre births 1. Birth centre - NAME and total births Total number intrapartum transfers 2. Birth centre - NAME and total births Total number intrapartum transfers Births at home Total births in the home Total of planned home births Total of unplanned home births (BBA) Total number of freebirthers Total number of births delivered by Independent Midwives (if known) Bookings Total number of bookings Total number of bookings completed by 12 weeks (%) Antenatal screening tests available to women Maternal outcomes data Total number of normal births Total number of inductions Total number of accelerated labours Total number of women having VBAC Total number of epidurals with vaginal delivery Total number of women who receive 1:1 midwifery care in labour 22 2011/12 6305 6427 5358 N/A 697 285 NA NA NA NA NA 161 209 68 1 0 7267 7,267 3716 1562 2388 109 1092 75% on average Total number of caesarean sections Total number of elective caesarean sections 1738 744 Primip elective caesarean section Multip elective caesarean section Total number of emergency caesarean sections Primip emergency caesarean section Multip emergency caesarean section Total number of instrumental deliveries 147 597 994 694 300 839 512 327 0 Total number of forcep deliveries Total number of ventouse deliveries Total number of ventouse deliveries by midwives Total number of Episiotomies Total vaginal breech births Total number of maternal deaths Direct Indirect Total number of waterbirths Postnatal data 604 9 1 206 Total number of women initiating breastfeeding Total number of women breastfeeding at six weeks Perinatal outcome data Total number of babies born Total number of babies born alive Total number of stillbirths Total number of early neonatal deaths Total number of late neonatal deaths Total number of intrapartum related deaths Total number of medical terminations Additional Unit information Total number of times unit closed Total number of times there was a suspension of services (includes homebirth services) CNST level attained Baby Friendly Award or equivalent status 23 5349 Data not available 6426 6402 24 6 3 3 122 30 0 2 Yes General information Yes Implementation of national recommendations Do you have the following in place (please tick the relevant box): NICE Guidelines for Antenatal Care Guidelines for caesarean section Antenatal and post natal mental health Guidelines for postnatal care Guidelines for fetal monitoring Guidelines for induction of labour Guidelines for Antenatal Anti-D prophylaxis Interventional Procedures (NICE) Technology appraisal e.g. dopplars Pregnancy – routine anti-D prophylaxis for Rhd- negative women Guidance for complex procedures for fetal medicine CEMACE Assessing Risk in Antenatal Period Assessing Risk in Intrapatum Period Assessing Risk in Post natal Period Referral by Midwife to Consultant Referral by Midwife to other Specialists Evidence of Multidisciplinary Working Protocol for High Risk pregnancy Information for parents re choice regarding Postmortems Bereavement support Identified Lead for maternal deaths Identification of disadvantaged groups Interpreter services 24 hours Training for staff on recognition of women at risk of domestic abuse Ability for midwives to refer directly to community mental health workers e.g. CPN Trigger factors for follow up of poor attendees 24 No X X X X X X X X X X X X X X X X X X X X X X X X X Working towards General information Number of serious untoward incidents reported Number of times unit closed to admissions Pathways for care (please list all available) All available on Trust Intranet – approx. 100 Too many to list. Professional Education Please list all mandatory training and updates including skills and drills provided throughout the year: Fire, Health and Safety; Manual handling; Maternal resuscitation; Neonatal resuscitation; CTG Monitoring Updates; Obstetric Emergency Training; Antenatal screening; Safeguarding children and adults; Breastfeeding; Infection Control; Blood transfusion; Perineal suturing; Mentoring students. 25 5 30 Supervisor of Midwives analysis and commentary on Trust statistics (compare with national data) Total number of women giving birth 6305 Comments – Total number of babies born 6427 Comments – Total number of babies born at home o Total no of planned 209 and unplanned 276 68 homebirths Comments – Current caesarean section rate 27% 1738 Comments – Current normal birth rate 61% Comments – Percentage of women initiating breastfeeding 5349 Comments – Number of maternal deaths 0 Comments – Perinatal mortality figures 12 Comments – Unit closures and suspension of services Comments - 26 30 Section 9 - Details of the number of complaints regarding the discharge of the supervisory function There have been no complaints received regarding North Bristol NHS Trust Supervisory team. 27 Section 10 - Supervisory investigations undertaken during the year We inform the LSA of serious untoward incidents via the alert system on the LSA database and e-mail and phone call. The numbers of investigations undertaken during the year by a SOM are 2. There were no external SOM or LSAMO investigations commissioned by the LSA. There were no Supervisors of Midwives involvements in investigations by the Healthcare Commission or national equivalent. We had only one supervised practice programme which involved a midwife undertaking a role which she was trained to do. No key trend identified as it was an isolated incident. However, it was identified that the staff involved were slow to report the incident through the risk management process. The action taken by the Supervisors of Midwives team to reduce a repeat of this very isolated and unusual incident was to remind all staff of the importance of reporting any incident of risk and its process, regardless of the staff involved or their seniority. We have had no supervised practice programmes that have not been implemented due to employer dismissal or refusal by the midwife. There have been no concerns relating to the competence of newly qualified midwives, including their original place of training. The NBT SOM team communicate with the LSA / NMC on any matters of concern regarding midwifery practice by a direct phone call to the LSAMO and followed up with an e-mail. NBT have had no referrals to the NMC during this reporting year. The SOM’s provide support to all staff involved in SI’s including statement writing. 28 Supervisory investigations The Supervisors of Midwives team inform the LSAMO of any investigations by using the alert system on the LSA database and in addition each Contact Supervisors of Midwives is informed of all supervisory investigations. The total number of investigations carried out by the Supervisors of Midwives team was 2. The reports made the following recommendation to the LSA: 1. Total number of reports that recommended no further action to the LSA were none. 2. Total number of reports that recommended a programme of developmental support was required by the midwife was none. 3. Total number of reports that recommended that the midwife required supervised practice was one. 4. Types of incidents investigated by a SOM was: Supervised practice programme for midwife undertaking a clinical role which she was not trained to do. An SI investigation relating to a prolapsed cord at a home birth which resulted in a stillbirth Supported and supervised practice If anyone (service users, colleagues or managers) has a concern about a midwife’s ability to practise safely and effectively this must be reported to a Supervisor of Midwives who will liaise closely with the LSAMO. The Supervisor of Midwives will investigate the concerns and this will identify those midwives who need additional support, supervised practice or on the rare occasions, need to be suspended from practice after investigation by the LSAMO in the interests of their or the public’s safety. 29 Table - Numbers of midwives on supported development programmes during the year monitored by supervisors of midwives/managers Midwife Key failures/omissions identified from investigation 1 2 3 4 None Total length of support programme Need for extension Change from supported programme to supervised practice (yes/no) . Table - Numbers of midwives on supervised practice starting 01/04/11 – 31/03/12 Midwife Key issues/alleged failures identified from investigation Total length of programme (hours) Need for extension Supervisor of Midwives recommendation to LSA at end of programme 1 Midwife undertaking a clinical role for which she was not trained to do. Failure of staff involved to report the incident immediately through the risk management process. 12 weeks .No Midwife to return to clinical practice in her normal area of work. 2 3 4 5 30 Recommendations This section should include your work plan for the 2012/13 year and should include the LSA audit recommendations. The Supervisors of Midwives team at NBT have considered all the information contained in this report and intend in the 2012/13 year to complete the following actions. 1. Compile Trust Supervisor of Midwives team website information that is available to the public. 2. A defined area to be identified for all SOM’s to store supervisory records for 7 years. Minutes of meetings to be stored on a secure drive only. 3. To develop a local strategy by September 2012. 4. To inform all staff at their annual review the process of how new guidelines and policies are disseminated through practice development (e-mails and newsletter). 5. To continue the development of a recruitment strategy for appointing and retaining SOMS. 6. Provide supervision of midwifery for Cossham Birth Centre (freestanding) when it opens in January/ February 2013. 31 NBT Action Plan for LSA Audit 2011 Appendix 1 Criterion Standard Criterion Met Action Plan 2.8 Supervisors of Midwives maintain records of Only some are locked. Annual supervisory supervisory activities that are stored for seven review on LSA database. years in such a way as to maintain confidentiality. A defined lockable area to be identified for all SOMs to store supervisory records for 7 years. Minutes of meetings are stored on a secure drive. 5.3 Supervisors of Midwives ensure that midwives are made aware of new guidelines and policies and that all midwives have access to documentation in electronic or hard copy. To disseminate through supervision all made aware and have access to electronic and hard copy. To inform of process of dissemination, raise at annual review. All policies and guidelines have a SOM included in process. Dissemination of guidelines by practice development midwives to all midwives via email and newsletter. 2.11 There is a local strategy for supervision and an action plan is developed following audit. Local strategy to be developed by September 2012. 5.5 Supervisors undertake audit of the Pharmacy undertake audit of control drugs. administration and destruction of controlled Dispensed and destroyed by pharmacy drugs. therefore not applicable. 32 Appendix 2 The Role of the Supervisor of Midwives on-call in excessive peaks of activity In order to define the role of the Supervisor of Midwives (SOM) on-call it must acknowledged what the role of the SOM is. The NMC (2004) state that the role of the Supervisor of Midwives is to protect the public by empowering midwives and midwifery students to practise safely and effectively. Therefore, when midwives are faced with a situation where they feel they need support and advice, the SOM acts as a resource. With this in mind, the prime responsibility of the SOM is to ensure the safety of mothers and their babies whilst acting as a resource to both midwives and mothers. Criteria of calls – Every midwife has a responsibility to identify, notify and report issues that adversely affect the safety of mother and/or baby (NMC, 2008) Community – A midwife who has identified a concern which they feel needs the support/advice of a SOM, will call Delivery Suite (CDS) to find out who the on-call SOM is and they will then contact that SOM directly themselves. Hospital – In the hospital the midwife who has identified a concern should escalate their concern to the most senior manager/ matron in hours and the CDS co-ordinator out of hours. This will enable the calls to be triaged and the most senior person on duty will then be the midwife asking for support / advice, especially if the concern is the safety of the unit due to capacity and staffing. If the midwife needs to call the SOM for personal reasons then they do not need to go through the above process. However, if they feel that their concern is not been taken seriously by the senior person triaging the calls to the on-call SOM, and they considered the safety of a mother or baby is at risk, then they should inform the senior person that their concerns still stand and therefore they will be contacting the SOM on-call themselves. If the co-ordinator’s concern is that the unit is unsafe and that she is unable to resolve and needs support, then an SBAR form should be completed so the SOM on-call will have all the details she needs. This may be due to the staffing, capacity and workload within the unit at that time. 33 When the SOM is called by the co-ordinator with concerns with the safety of the unit and needs to close the unit, then there must be a mutual agreement regarding the decision and the SOM should find out the reasons why the co-ordinator feels it is unsafe. The SOM may not need to come into the unit but the co-ordinator may want the agreement of the SOM with her decision and plan. If a call is made to the SOM from the co-ordinator to ask her to come in for support, then the co-ordinator needs to explain their decision, ideally with an SBAR form. The SOM on-call is not ‘a pair of hands’ but is there to provide support to the co-ordinator. This could be from providing a ‘fresh pair of eyes’ approach and may need some clinical input BUT this has to be reviewed. Consideration should be given to Trust management support out of hours and this would be via the CSM (clinical site management team). They may be able to identify support in theatre, HCA support and cleaning of delivery rooms and theatres. The CSM’s are a valuable resource as they are aware of what is going on throughout the Trust. The CSM should only be contacted by the co-ordinator out of hours or managers/matrons in hours. It may be necessary to escalate concerns out of hours to the Trust Executive on-call person. This person should always be contacted when the unit is closed. If the problem is extremely difficult to resolve then the Trust Executive on-call person may need to call a maternity manager. References. 1. Modern Supervision in Action (2008), a practical guide for midwives, NMC, London 2. Midwives Rules and Standards (2004), NMC, London 34