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Adventist Development and Relief Agency, Somalia
3 Riverside Drive, P.O. Box 14756, 00800, Westlands, Nairobi, Kenya
Telephone: +254-2-4448392/4448898 ● Facsimile: +254-2-4448391 ● Email: hr@adrasom.org
Job Description
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TITLE:
IT Officer
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DEPARTMENT:
IT
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SUPERVISED BY:
Country Director
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KEY PERFORMANCE AREAS:
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Assessment
This involves
Analyze data processing requirements to plan data processing system what will provide system
capabilities required for projected work loads, and plans layout and installation of new system or
modification of old system
Analyzes information to determine, recommend, and plan layout for type of computers and
peripheral equipment, or modifications to existing equipment and system, that will provide
capability for proposed project or work load, efficient operation and effective use of allotted space
Confers with computer users to obtain information on limitations and capabilities of existing
system and capabilities required for workload.
Responsible to monitor functioning of equipment to ensure system operates in conformance with
specifications
Make recommendations on purchase of computer equipment, accessories and software.
Make recommendations on appropriate enhancing of environment for lengthening computer life
(eg. dust control, temperature, humidity)
Responsible for installation and de-installation of software.
Responsible for ensuring that each computer and associated software is properly licensed and upto-date
Internet, network services
This involves
Develop computer network in Nairobi and field offices.
Develop and maintain user-friendly archive system for system network and carry out training
Regular monitoring of leased line internet connection is adequately operating.
Monitors computers to detect problems and corrects problems which arise
Ensure appropriate use of internet
Trouble shoot software problems
Develop and maintain web site for ADRA Somalia
Ensure that email services are operating effectively and efficiently
Computer servicing and maintenance
This involves
Plans, coordinates, and implements security measures to safeguard information in computer files
against accidental or unauthorized modification, destruction, or disclosure.
Coordinates implementation of vendor-issued security software updates
Regular updating of anti-virus software
Ensure regular back-ups are undertaken
Develop and write computer security policies and procedures
Assign computer access passwords and e-mail accounts to employees
Reviews employee violations of computer security procedures recorded by computer and reports
violation(s) to supervisor or talks with employee to ensure that violation is not repeated.
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Reviews plan to ensure compatibility of planned security measures with established computer
security system software
Maintain the database of IT equipment and ensure that all equipments released are correctly
endorsed to the user.
Training
This involves
Responsible for training and orienting all new staff on information sharing and gathering networks
Responsible for organizing and conducting computer software application training
Responsible for training users on new or modified equipment
Assist and monitor for proper training and start-up of all new projects
Publications/Design
This involves
Collaborating with the PR Officer in designing various publications and/or productions such as
brochures, calendars, posters and/or t-shirts
Production of maps, technical designs, and any other design/graphics requirements of the
office/projects
Scanning photos for photo library
Photography for project/office publications
Misc.
This includes
Develop and implement requested database systems (e.g. Projects information system, IT
hardware/software inventory database)
Develop various forms as requested by your supervisor
Caretaker for computer hardware and software – including inventory and registry
Carry out regular field visits for training of staff and servicing/maintaining of computer equipment
Regular review of market trends and technology as well as costing in the IT field; and make
recommendations to management.
Oversee the interfacing of printers, photocopying, fax machines with computer network.
Any other duty or responsible which may be requested by your supervisor.
Maintain the telephone system and ensure that monthly telephone logs are distributed to the
telephone code users for billing.
Regularly asses the needs of IT-related equipments and take responsibility of the procurement
process of the equipments needed.
Ensure an updated list of price comparison for different IT equipments.
Ensure that Nairobi office is always online to ensure field offices can contact the main office any
time.
SPECIALIST KNOWLEDGE AND SKILLS:
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Computer literate with full working knowledge of word processing, spreadsheet and email
software programs
Good interpersonal/coaching skills
Good organizational skills
Good problem solving skills
Education required: Bachelor Degree in computer science or its equivalent
Minimum three years experience with various projects including development, administration,
preferably with INGO.
Good written and spoken English, to liaise with donor agencies, government officials, local
authorities and field staff
Good verbal persuasive and presentation skills
MCSE, CNA, A+ certificates or equivalent
knowledge in VB, Java, C++, PHP, HTML/DHTML and SQL
Knowledge in systems administration of at least Windows 2003 server and Linux.
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WORK ENVIRONMENT AND HOURS:
Normal working hours 8.00 a.m. – 5.00 p.m., usually requires additional time
Work Location – 80% Nairobi-based, 20% field-based
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PERFORMANCE MEASUREMENT:
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Implement all activities according to agreed time schedule
Maintain good reputation
Note:
This is subject to change at any time, after mutual agreement between the administration and the
employee, according to the needs of the agency.
Read, understood and agreed:
Signature of Employee __________________________
Date ____________________________
Signature of Supervisor __________________________
Date ____________________________
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