Glossary
Accessorial Charges
(Also called Additional Services)
Fees for accessorial services.
Accessorial Services
Those services other than transportation of household goods, including, but
not limited to elevators, stair carries, crating, bulky articles, etc., that are
necessary to complete the relocation or that are requested by the shipper.
Actual Charges
The total cost of the move from start to finish.
Addendum
Revisions made to the Bill of Lading after it is signed by the shipper and the
carrier.
Advanced Charges
Charges for services not performed by the mover but instead by a
professional, craftsman or other third party at the shipper’s request. The
charges for these services are paid for you the mover and added to the Bill of
Lading charges.
Agent
An independent moving company that is under contractual agreement with a
van line. They usually perform local moves, intrastate moves, packing, storage
and other services.
Agency Roster
A listing of all the agents representing a van line. It may include pertinent
information about each agent and information about the staff and
responsibilities.
Air Ride
The suspension system used on trailers and tractors in lieu of conventional
springs. The vehicle is supported by a series of rubber cylinders and filled
with compressed air.
American Moving and Storage Association
An alliance of moving companies dedicated to the advancement of the moving
and storage industry.
Appliance Service
Preparation of appliances (washers, ice makers, etc.) to make them safe for
transportation. This does not include the disconnection of any plumbing or gas
lines.
AR23
Accessorial sheet which driver is required to fill out, which lists all packing,
unpacking and additional services.
Arbitration
A dispute settlement program, where two parties unable to resolve their
differences submit their dispute to an impartial third party rather than the court
system.
Assembly / Disassembly
The process of taking household goods apart for transportation and
reassembling them at destination.
Auxiliary Service
The service that applies when a shipment cannot be picked up or delivered by
the interstate vehicle and a small local vehicle must be employed for
movement to or from the interstate vehicle. The cost of this service is
chargeable to the shipper.
Back Haul
(Also called Return Tonnage)
To haul a shipment back to the home terminal or back over part of the route
already driven.
Base Plate
The license plate issued by the base state, for interstate vehicles, usually the
home state of the van line headquarters or the agency from which they are
dispatched.
Base State
The state from which the vehicle is frequently dispatched or in which it is
controlled. This may or may not be the home of the vehicle owner.
Bill of Lading
The shipping contract between the carrier and its shipper, that lists the dates,
services, and actual charges involved in a move and receipt for the shipper’s
belongings.
Binding Estimate
The charges are based on an estimate, given not more than 60 days prior to
loading, specifically stating the required services and their corresponding
charges. This barring any additional charges at destination, which cannot be
bound, will be the final price that the shipper or account pays to have
household goods relocated.
Bingo Sheet
Inventory Control Form. This is technically an inventory short-cut to assist
the customer in keeping track of their inventory during delivery. The receipt
of items are checked off by the customer as goods are brought into their
homes.
Blue Bark
A shipment belonging to a deceased member of the military.
Booker
The agent who has sold the move and registers it with the carrier.
Booking
The registering of an order with a carrier to provide transportation.
Bottomline Discount
This pricing option allows the charges to the customer to be discounted
equally based on actual weight and services, except, valuation, storage-intransit, and third party service.
Bulkhead
A cargo restraining separation within a vehicle or container used to prevent
shifting of the cargo during transit.
Bulky Article
A charge to the shipper for articles that require excessive space in the van or
container. The item must be specifically listed on the inventory in order to
apply the charge. Such articles could be motorcycles, doghouses, riding
mowers, or grandfather clocks.
Carrier
(Also called a Contract or Common Carrier)
The company with a certificate of “Public Convenience and Necessity” or the
authority to transport shipments, either Intrastate or Interstate.
Carrier Liability
The financial liability for loss or damage of goods by the carrier based on the
physical transportation and handling of the goods.
Cartage
The service of or rate charged for transporting goods.
Cash on Delivery (C.O.D.)
(Also called Collect on Delivery)
A shipment that is paid for by the individual at the time of delivery prior to the
unloading of the shipment.
Certificate of Public Convenience and Necessity
A document authorizing the operations of a carrier in interstate or foreign
commerce. Some states require an additional certificate of Intrastate
Operations.
Certificate of Weight
An authoritative statement of the weight of a shipment prepared by a weigh
master.
Claim
A written report a shipper files with a carrier requesting payment for loss or
damage to property alleged to have been damaged while the shipment was in
possession of the carrier. They may also be filed for an excessive delay in
picking up or delivering a shipment.
Commercial Shipment
A shipment paid for by the company that is authorizing it.
Commercial Shipper
Any person or company, other than the federal government, who is not the
owner of the goods being shipped, but assumes the responsibility for the
payment of charges.
Common Carrier
A carrier with Interstate Commerce Commission (now DOT) authority to
transport goods.
Concealed Damage
This is damage to the contents in a package without apparent damage to the
package itself.
Consignee
The person at destination named as the receiver of the shipment, usually the
shipper.
Consignor
The person at origin who arranges for the transportation of the shipment.
Consolidation
The combining of two or more small shipments into one single unit which is
tendered to a carrier between two given points of a rate of transportation
normally lower than that which the carrier would assess against each
individual shipment within the combined shipments.
Containerization
The use of a receptacle made of cardboard, steel, fiberglass, etc., into which
the individual pieces of a shipment are placed for shipment or storage.
Contract
A written agreement between two parties (company and carrier) to achieve the
transportation of numerous shipments for more favorable terms.
CPU
An abbreviation for Carrier Packed Unit.
Cube
A common measure of the capacity or cubic space available in a container or
truck. The industry average is 7 pounds per cubic foot or space.
Cwt
An abbreviation for per 100 pounds of specified weight. It is always qualified
as the type of weight involved, i.e. gross, tare, net, dimensional, minimum,
etc.
DD1840 / 1840R
A Department of Defense form used on military moves to advise the carrier of
any loss or damage that must be received by the military 45 days following
final delivery of the household goods.
DD619
A Department of Defense form prepared to support packing and accessorial
services. The shipper, authorized agent and the carrier must sign it.
Deadhead
The movement of an empty unit from one area to another.
Demurrage
A charge to the shipper for keeping a container, trailer, or railcar beyond a
specified length of time established by the carrier. It typically refers to the rail
industry and international shipping. The trucking industry more frequently
used “detention”.
Density
The ratio of an item’s weight to its volume.
Department of Defense
The United States department that is in charge of ensuring national security
and regulating military relocations.
Department of Transportation
The United States government agency that regulates all aspect of the
transportation industry.
Depreciation
A decrease in value of property.
Destination Agent
The destination contact for a shipment. Also, the agent with whom goods will
be stored if necessary.
Diversion
A change in the destination of a shipment while it is en route and prior to
arrival at the original destination stated on the Bill of Lading.
Dock
An elevated section of a building that is level with the van or trailer doors for
easy loading and unloading.
Dolly
a) A small platform on rollers or wheels used to handle freight.
b) An auxiliary axle assembly equipment with a fifth wheel used to convert
a semi-trailer to a full trailer
Door-to-Door Service
The service from residence at origin to residence at destination, without any
intermediate storage or detention.
Door-to-Port Service
The service from residence at origin to free arrival of the vessel or aircraft at
the destination city, without any intermediate storage or detention.
Drayage
Charges made for moving freight within a city without physical handling of
the products or effects, usually associated with storage-in-transit delivery.
Dunn and Bradstreet
A credit reference service.
Dunnage
Material other than packaging used to prevent damage to freight or to support
freight in shipment.
En Route
On the way.
Estimate
An approximate calculation of the costs and services that are necessary to
complete the movement of freight or effects.
Estimated Cost of Services
A written document used by the origin agent as a preliminary contract for a
shipment to determine approximate charges for weight and services required.
Estimated Weight
An approximate weight of a shipment determined by multiplying the cubic
footage by an expansion factor (usually 7 pounds per cubic foot).
Exclusive Use
When a shipper requests a shipment travel alone on a van, the shipper will be
charged for the use of the entire van, based on the cubic footage of the van
times 7 pounds per cubic foot.
Expedited Service
A special request for delivery of a less than 5,000 pound shipment on a
specific date. The shipper will be charged for 5,000 pounds or a weight
greater than the shipment to obtain better delivery spreads.
Extended Liability
A valuation extension of a shipment in storage-in-transit.
Extra Pick Up
Portion of the shipment that is loaded from a location other than the origin
address stated on the Bill of Lading.
Flatbed Carrier
A carrier using flatbed trailers under the terms, rates and authorities of a
household goods van line carrier for the transportation of containerized
household goods and personal effects.
Flat Floor
A term referring to the structure of the floor of the trailer. This type of trailer
is just that, flat from the nose to the rear door and usually is used for freight.
Household goods trailers of this type are slightly modified with a drop at the
front deck.
Freight Bill
A document for a common carrier shipment which gives a description of the
freight, weight, rates, charges, taxes, and whether or not charges are to be
collected, prepaid or billed.
Freight Forwarder
A person or firm engaged in the business of dispatching shipments on behalf
of other firms or individuals in domestic or foreign commerce. This person or
company is duly licensed to handle formalities of such shipments.
Full Value Protection
A valuation option which holds the carrier liable to the customer for repair or
replacement at current market value for articles lost or damaged while in the
carrier’s custody.
G11
Term used to describe the packing and loading of a shipment for a driver who
is unable to accommodate this portion of the move due to a scheduling
conflict. Generally the shipment is loaded by a crew and brought to one of
our service centers to await pick-up by the driver who will bring this to its
final destination. This can also occur when Budd Van Lines contracts an
outside agent to pack and load and bring to their warehouse where it will
await pick-up by BVL driver. This occurs industry wide and all van-lines use
different terms for the same occurrence. This particular terms was actually
pawned by United Van Lines. Allied Van Lines uses the term Rule 19.
GBL
An abbreviation for Government Bill of Lading.
General Services Administration
The head of all governmental agencies that hands down the rules for
government sponsored moves. It also grades all carriers on performance.
Government Bill of Lading
The household goods contract for goods being transported for any agency of
the federal government.
GSA
An abbreviation for Government Service Administration.
Guaranteed Pick Up and Delivery Service
An additional level of service whereby dates of service are guaranteed with
the carrier providing reimbursement for delays. This premium service is often
subject to minimum weight requirements.
Hauler
The driver that actually performs the service of transporting the goods or
effects.
High Value Article
Items included in a shipment that are valued at more than $100 per pound.
These items should be disclosed to the mover to ensure that they are protected
accordingly.
Household Goods Dispute Settlement Program
An alternate means of resolving a dispute about loss or damaged goods
without incurring legal fees.
Household Goods Transportation Act
A federal law created to increase competition and reduce regulation of the
household goods moving and storage industry.
Hump Strap
The 8-foot strap that is used to secure or to assist in moving personal effects.
Intermodal
Freight shifted from one means of transportation to another, with the freight
generally in shipping containers. The use of the term will normally imply a
point-to-point, thru-bill of lading using multiple modes of transportation.
Interstate Commerce Act
Congressional act regulating the practices, rates and rules of the transportation
industry in handling interstate traffic.
Interstate Commerce Commission
The federal agency that formerly regulated the movement of interstate
commerce industry, including movers of household goods.
Intrastate
Movement of goods within the boundaries of a single state.
Inventory
(Also called the Household Goods Descriptive Inventory)
A listing of all goods contained within a shipment. It is used to report the
condition of goods and the contents of boxes, as well as a receipt of
acceptance of the goods by the shipper.
Invoice
The bill presented to the shipper or responsible party for payment of the
charges.
Irregular Route Carrier
Any carrier that does not assign specific equipment to specified routes. Most
household goods carriers.
Knocked Down
This term denotes that an article of furniture is partially or entirely
disassembled.
Late Delivery
Delivery of the goods or effects to the destination after the last agreed delivery
date.
Less-Than-Trailer-Load (LTL)
Consignment tendered to a carrier as individual articles that will share the
trailer with another shipper’s cargo.
Letter of Authority
A letter authorizing a carrier to move an employee, assuring that the
commercial account will pay for the move, if perhaps, no purchase order or
order for service is used.
Letter of Credit
A financial document issued by a bank at the request of the consignee
guaranteeing payment to the shipper for cargo if certain terms and conditions
are not fulfilled.
Linehaul Discount Program
This program applies to C.O.D., prepaid, and national account, first proviso
shipments moving within the continental United States or to and from Canada.
Under this pricing option, the charges are based on actual weight and mileage
less the linehaul discount.
Lump Sum Value
The value that a shipper places on their goods being transported that is
calculated as not less that $5,000 or $4 per pound which ever is greater.
Mileage Guide
A system for giving mileage from point to point using the shortest route
available for truck traffic.
Minimum Weight
The designated weight level at which a particular rate must be assessed.
Below such a level, higher rates may be applicable; above such level lower
rates may be considered.
Motor Carrier
A transportation business that offers services to the general public.
National Account
A company that assumes the responsibility for charges associated with the
relocation of an employee.
Non-Binding Estimate
This is the carrier’s approximation of the cost based on the estimated weight
of the shipment and the accessorial services requested. This is not binding on
the carrier and the final charges will be based on the actual weight and tariff
provisions in effect.
Non-peak Season Rates
The linehaul rates that apply on all first proviso shipments moving between
October 1 and May 15.
Non Radial Authority
Operating authority permitting traffic movement between all points in a fixed
geographical area.
NON TEMP
Military or GSA permanent storage.
Normal Destination Service
Delivery to and unpacking at a single residence occupying a single ground
floor, with such residence readily accessible from a public thoroughfare, with
unpacking performed at the time of the initial delivery and the removal of any
packing materials, dunnage and debris at that time.
Normal Origin Service
The proper packing, wrapping and inventory preparation of a shipment of
household effects at a single residence occupying a single ground floor, with
such residence readily accessible from a public thoroughfare. It will also
include preparation of designated documentation for the specific shipment.
110% Collection Option
On a C.O.D. shipment, if the actual cost of the shipment exceeds the written
estimated cost, the carrier may collect the estimate plus 10% from the shipper
before delivery. The remaining balance is due within 30 days. This does not
forgive the shipper’s debt, but prevents a driver from holding a shipment
hostage.
Operating Authority
The approved right of a carrier to operate. The Department of Transportation
authorizes interstate operation.
Order for Service
A written agreement between the C.O.D. customer and the carrier, authorizing
the carrier to move the shipper’s goods. This in not the contract, but is used as
a supporting document to the Bill of Lading.
Origin
The beginning location from which a shipment is transported.
Origin Agent
(Abbreviated OA)
The agent at origin who handles the estimate, scheduling, survey, packing and
loading of the shipment. This type of agent and the booking agent may not be
one and the same.
Origin Service
Service provided by the origin agent at the point of origination of a shipment,
such as packing, appliance service, maid service, etc.
Out of Service
a) Driver – the term denoting status of a driver who has exceeded the
maximum legal number of hours he may drive or work
b) Vehicle – the term denoting status of a vehicle that has been declared
unsafe until defects are fixed.
Overtime
A charge to the shipper where, because of shipper convenience, laws or
ordinances, the shipment is delivered after the normal business hours of
Monday-Friday, 8:00 to 5:00. It cannot be charged if the delivery is made at
the carrier’s convenience.
Owner Operator
The driver or the legal owner of the tractor.
Pads
Blanket like padding used for covering articles of furniture during shipment.
Pallet
A portable platform for holding material for storage or transportation.
Pallet Load Sheets
Forms filled out by warehousemen to indicate which item #’s are in which
pallets.
Palletized
A term denoting that storage containers are stacked on pallets.
PBO
An abbreviation for Packed by Owner.
PC22
Also referred to a commission statement. A report run by BVL to determine
driver balances.
Peak Season Rates
The linehaul rates that are applicable between May 16 and September 30.
Per Diem
a) Charges paid by one carrier for the use of freight cars, trailers or
containers of another carrier.
b) A daily expense allowance to employees or transferees to cover
temporary living expenses.
Pick Up and Delivery Rates (or Charges)
Separate transportation rates applicable between the storage-in-transit facility
and the residence or establishment.
Pick and Hold
A shipment that is loaded at origin by the agent and held for the interstate
driver. This function varies in name and usage by carrier.
Pre-Existing Damage
Damage that already existed prior to the carrier taking possession of the
article. This should be notated on the descriptive inventory prior to loading.
Prepaid Shipment
A shipment on which all or part of the transportation charges have been paid
to the carrier prior to the shipment’s arrival at destination. While prepayment
cannot be demanded of a shipper, it can be offered as a payment option.
Principle Agent
A mover who has a regular and on going agreement to act as an agent for a
household goods van line and performs a range of services, including selling,
packing, and hauling in the name of the van line.
Property Damage
Damage to a home, lawn, driveway, or other property owned by the shipper
done by the driver or crews during the loading or unloading of a shipment.
Property Damage Claim
A claim filed for damage to property or the home of a shipper during loading
or unloading of a shipment.
Proviso
The classification of articles by commodities, to which rates, rules and
regulations apply. The first includes used household goods. The second
includes office furniture and the third encompasses special products, exhibits,
displays, computers, machines or anything that requires special handling.
Purchase Order
A written authorization for billing a move to a company. It sometimes is used
in place of an Order for Service.
RDD
An abbreviation for Required Delivery Day.
Reasonable Dispatch
The dates or period of time agreed upon by the shipper and the carrier to pick
up and deliver a shipment, as entered on the Bill of Lading.
Reconsignment
A change in the final consignee on the Bill of Lading prior to delivery.
Reefer Dolly
A special dolly that is used to move a refrigerator or similarly large, heavy
objects.
Register
To provide the van line all pertinent information regarding a shipment so that
arrangements can be made to handle the shipment from start to finish.
Registration Number
The unique number that is assigned to the shipment at the time of registration,
generally identifying the booking agent, sequence and year.
Released Value
The least amount of liability a carrier assumes for loss or damage when
transporting goods. It is calculated at $0.60 per pound per article.
Release Value Rate
A rate offered by a carrier to a shipper whereby the carrier assumes less than
full liability for a shipment and the user pays a reduced rate. The user is
trading full liability for a lesser transportation charge and is relieving the
carrier for liability above a specified amount.
Relocation Allowance
The money given to a transferring employee for expenses incurred during the
move.
Relocation Management Company
A business used to administer a company’s relocation policy. This third party
company makes fair market value offers to purchase the homes of transferees
and counseling as well as aid in the home search. It also can coordinate
shipments, write corporate relocation policy and can offer lease management
options.
Relocation Policy
A company’s policy of benefits and services provided to transferring
employees by the company during relocation.
Replacement Cost
The cost of replacing damaged property, lost or stolen, with similar property.
Required Delivery Time
The mandatory delivery date agreed on by the military and the carrier on
military shipments. This date will be stated on the Government Bill of Lading
and is part of the tender of service.
Reweigh
When there is a doubt about the origin weight of the shipment, the shipper at
destination may request the shipment to be weighed again. There is no charge
for this, but the transportation charges will be based on the new weight,
whether higher or lower.
Rider to the Inventory
A form used by drivers and warehousemen to list any damages, missing items
or conditions different form the original inventory.
Ryder
For Internal Use Only - Paperwork used by warehousemen and drivers to
inventory damaged goods, missing items and other inventory discrepancies on
goods being delivered into and out of storage. The purpose is to determine
when damage occurred and when or where items may have disappeared and
who is responsible.
Salvage
The retrieving of damaged items from the shipper for which the carrier paid
full value in settlement.
Scale Ticket
A voucher providing the weigh scale reading the tare and/or gross weight of
the van.
Second Proviso
A shipment consisting of furniture, fixtures, equipment and the property of
stores, offices, museums, institutions, hospitals or other professional
establishments.
Self-Haul
The booking agent performs all required services using their own equipment.
Semi-Trailer
A freight carrying powerless truck trailer with one or more axles and
constructed so that the front end rests upon a truck tractor.
Set-Off
The temporary holding of a shipment at a point between the origin and
destination.
Shipment
Property made available for transportation by a shipper to a carrier.
Shipper
The owner of property that has been made available to a carrier for
transportation.
Shuttle Service
The use of a smaller vehicle to provide service to residences that are not
accessible to the mover’s normal linehaul equipment (large moving vans).
Skin
A small, thin pad used to protect a shipment during transit, much like a
furniture pad.
Space Reservation
Shippers may reserve blocks of cubic footage in 100 cubic foot units.
Special Products
Commodities such as electronic microscopes, radio and radar equipment,
biomedical supplies, computers, exhibits, general commodities, and new
products, whose nature or value requires specialized handing or equipment.
Spread Date
Two or more successive days designated by dispatch as the period during
which a shipment may be loaded or delivered.
Stair Carry
Moving a shipment up or down a flight of stairs, consisting of at least 8 steps.
Stair Mobile
(Also called a Stair Crawler)
A piece of equipment used to help move heavy or bulky articles up or down
stairs.
Status Codes
Currently the daily Status Report (Aging Report By Job Status) is generated
by the Rating and forward to select staff members of National Sales, National
Services, National Operations, and O/A Services. The individual status is an
important indicator as to the location of the files for both billing and physical
location. The meaning of the individual status is as follows:
B Status – Booked – All moves that are booked but not actually taking place
will be assigned this status. These files can be found in Coordination.
P Status – Moves in Progress – One week prior to the beginning of the move,
the file is placed in the rating bin until driver paperwork is received. The
Operation Dispatcher should be reviewing the moves in this status as long as
their drivers are still working on the move. These files can be found in Rating.
O Status – Awaiting Other Agents – Moves are placed in this status when
someone other than a Budd Van Lines driver, Independent Contractor or CSA
performs the job. When it is determined that we will be utilizing an outside
agent, to do the entire job, delivery out of storage or a carton pick up, the
move should be placed in “O” status so the OA Department can track the
paperwork. These files will remain with the “P” status files until O/A Services
receives the paperwork at which time they will be moved into theO/A
Department.
C Status – Completed – When the move is completed the responsible
dispatcher is required to change the status of the move to “C” status. This
alerts the Rating Department that the paperwork should be arriving within 48
hours of delivery. These files can be found in Rating.
S Status – Scheduled – Once the paperwork is received by Operations, it is
reviewed for completeness. If the paperwork is complete the status will be
changed to “S” and the file is returned to Rating and placed in the Coding Bin.
These files are located within the Rating Department in the Coding Section or
at an individual’s desk.
R Status – Ready to Rate – When the file has been completely coded and all
the documentation is secured, the file is then passed over to the Raters to be
processed. These files are located within the Rating Department in the Rating
Section or at a Rater’s desk.
I Status – Incomplete – Whenever any information or documentation is
missing or incomplete on a file, the status is changed to an “I” indicating that
there is an interruption in the billing process. The location of these files can
be determined by reviewing the not section of Moveline.
Z Status – When the file has been rated the status is changed to “Z” and is
forward to the Accounting Department for billing or ICA for the payment of
the 48 hour drivers. When ICA is processing a file they rarely will retain the
file for more than a few hours. When they have completed their work the file
is returned to the completed bin in rating so it can be forwarded to
Accounting. Unlike other status codes, the “Z” status has two sub categories:
“N” and “P”. When the file is initially made a “Z” it is in the “N” stage.
Reviewing the status in Moveline will show the status as “Z. N”. Once
Accounting has check in the files they will move the file over to a “Z P”. At
his point you will only be able to read data in the file but will not be able to
enter any additional information. These files in ”Z P” can be found in the
Accounting Department.
Storage-In-Transit
(Abbreviated as SIT)
A shipment that is placed in temporary storage awaiting delivery either locally
or long distance, because of inaccessibility of the new residence.
Strap
(Also called a Logistics Control Strap)
A fastener to secure tiers by locking into the tracking on the inside of the
trailer or van.
Subrogation
When a claim is settled with the owner of the goods by the government or the
national account’s insurance carrier, the payee then returns to the carrier for
the $0.60 per pound per article legal liability.
Supplemental Bill
Occurs when a customer has already been billed for the move and there is a
need to submit an additional bill at a later date. This generally occurs with 3rd
party invoices for services which for one reason or another cannot be
performed at the time of the delivery when all other services are performed.
Suspension
Punitive action taken by military installations against a carrier or forwarder
for Tender of Service violations.
Table of Measurements
(Also called a Cube Sheet)
A document used to determine the cubic footage that furniture, appliance,
cartons and miscellaneous articles will occupy on the van. By converting the
cubic feet into pounds, an estimated weight can be acquired. This form also
allows for items not being shipped to be indicated.
Tare Weight
The weight of a truck and its equipment before a shipment is loaded.
Frequently called the lightweight.
Tariff
A published schedule of rules, rates, and charges for the transportation of
household goods. The most common household goods tariff is the 400 series,
published through the Household Goods Carriers Bureau.
Tender of Service
Special rate quotation containing rules, regulations, special services, rates and
charges for the use of the Department of Defense in the transportation of
shipments and not applicable to the general public.
Third Party Service
A service performed by someone other than the carrier, agents, or drivers.
Third Proviso
A shipment consisting of articles, which because of their unusual nature or
value, require specialized handling and equipment.
Tier
The row across a driver’s trailer consisting of stacked household goods.
TMO
An abbreviation for Transportation Management Office.
‘To Order Of’ Consignment
A negotiable Bill of Lading bearing the clause “to Order of” immediately
prior to the name of the consignee. This requires that an original Bill of
Lading be presented to the carrier before it can be released at destination.
Because of the underlying reasons for the used of an “Order” Bill of Lading,
release at destination without the Bill of Lading is virtually impossible.
Total Quality Assurance Program (TQAP)
The quality control program of the military for evaluating the performance of
all carriers.
Tracer
A request to check on the location of a shipment to either speed its movement,
confirm delivery or seek lost items.
Tracer Letter
A letter sent to all shippers with household goods on the same truck that lists
the missing items reported by one or more of the shippers.
Traffic Manager
An employee of a national account who arranges for the transfer of company
employees and has the power to designate the moving company which will
handle the household goods.
Transportation Charge
Based on a tariff rate per hundred pounds for the actual weight of the
shipment and the number of miles the shipment will travel. The costs of
loading, transporting and unloading are included in this charge.
Transportation Officer
(Abbreviated as TO)
The government official responsible for authorization of charges on a
government or military move, much like a civilian Traffic Manager.
Triwall
A carton constructed with a triple thickness of corrugated cardboard affording
considerable strength to the carton. Many times used as a shipping container
for airfreight shipments.
Valuation
The degree of “worth” of the shipment.
Valuation Charge
This charge that the shipper is assessed compensates the mover for assuming a
greater degree of liability than that provided for in the base transportation
charges.
Van Lines
A company with local agents that coordinates the movement of goods for
individuals or businesses.
Waiting Time
The time at which no one is at a residence or business to accept or release the
goods being transported, giving the driver the option to wait for the owner of
the goods. Charges will be incurred by the shipper after a specified time has
elapsed, usually 2 hours. Most national accounts, governmental agencies and
the military will authorize waiting time. The charge is based on labor, the unit,
and time.
Waiver
Authorization from a national account to ship an employee’s possessions
without obtaining that employee’s signature on the Order for Service.
Walk Board
A ramp used from a van to the ground to eliminate heavy lifting.
Warehouse
A building used for storing of goods.
Warehouse Handling
A charge to compensate the carrier for the physical placement and removal of
items within a warehouse, such as stacking, unstacking, preparing separate
inventory, etc.
Warehouse Receipt
A receipt acknowledging acceptance of a shipment of goods and defining the
customer’s rights and responsibilities while the shipment is in storage.
Weighing Procedure
In order for a shipment to be weighed properly, the following criteria must be
met:
1) Certified scales with a certified weigh master
2) No one is on the unit
3) All equipment used to service and transport the goods is on the unit
4) Fuel tanks are filled
5) Whenever possible, use the same scale for the light and heavy weights
Weight Additives
A weight, per linear foot, added to the net weight to compensate the driver for
excessive van space. This item must be specified in the tariff before an
additional charge can be assessed.
Weight Ticket
A certificate needed to confirm the weight of a shipment of goods. It shows
the gross and/or tare weights, the name of the weigh master, and the name of
the certified scale where the weight was obtained.
1840
Form showing delivery and claim information.
3080
After move survey for GSA moves.