CLASS: M.A. H.R.M.
9A277A
St. JOSEPH’S COLLEGE (AUTONOMOUS) TIRUCHIRAPPALLI – 620 002
SEMESTER EXAMINATIONS – APRIL 2009
TIME: 3 Hrs.
MAXIMUM MARKS: 100
SEM
SET
PAPER CODE
TITLE OF THE PAPER
IV
2007
07PHR438
ORGANIZATION DEVELOPMENT
SECTION – A
Answer all the questions:
(20x1=20)
Choose the correct answer:
1.
2.
3.
4.
5.
It is an organizational improvement strategy
a)
OD
b)
OB
c)
OC
d)
None of these
This type of OD model consists of three ingredients namely consultant role, co-learner and
participative role
a)
Action Research intervention
b)
Team intervention
c)
Structural intervention
d)
None of these
This intervention is directed towards 4 main areas namely diagnosis, task accomplishment,
Team relationship and organisation process.
a)
Team Building
b)
Inter group
c)
Inter personal
d)
None of these
Creation of a T-group with unwilling participants
a)
Coercion
b)
Collusion
c)
Deception
d)
None of these
OD assists organisations to shift to and sustain in present paradigm and to be more effective in
the future.
a)
Future of OD
c) Present position of OD
State True or False:
b)
Past nature of OD
d)
None of these
6.
All open systems consists of input-throughput-output mechanism.
7.
OD focuses on the human and social side of the organisation.
8.
Group diagnosis meeting deals with general critique of the group performance.
9.
The consultant-key client are viewed as a Team.
10.
Resistance to change efforts are due to personal and circumstance causes.
Fill in the blanks:
11.
_________ is similar to team building intervention.
12.
________ collects information from the representative organisation about their regards and
perception.
13.
________is one day meeting to read about their organisational health.
14.
________institute a mechanism which introduces and sustains changes over time.
15.
_______examines and improves the managerial practices of individual managers towards OD.
Match the following:
16.
Organisaion Development
-
a) Voluntary group analysis and
proposal to product quality
17.
Quality circle
-
b) Six phases towards OD.
18.
Grid OD
-
c) 5 sets of Activities
19.
Group Diagnosis meeting
-
d) focuses on culture and processes
20.
Effective change management
-
e) Total group discussion with every
one contributing total assemblage
SECTION – B
Answer all the questions:
21.
a.
(5x4=20)
Elucidate the steps involved in Action Research Model.
OR
b.
Highlight the features of second Gerneration ‘OD’
intervention, according to historical perspectives.
22.
a.
Describe the ‘phases’ of process maintenance component.
OR
23.
b.
Briefly explain Six-Box Model of diagnosing OD intervention.
a.
Give the major characteristics of an Effective Team and enumerate the various team
building activities.
OR
b.
Explain the stages involved in an intergroup-team building
intervention.
24.
a.
Elucidate the important features of Quality of work life.
OR
b.
Discuss the essentials of ethical standards for OD
consultation.
25.
a.
Write a note on the future of OD intervention.
OR
b.
Explain the influences of OD techniques in Indian experience.
SECTION – C
Answer any FOUR questions:
(4x15=60)
26.
Briefly state some important assumptions and values about OD interventions.
27.
What are the significant elements involved in Process maintenance component.
28.
Describe the steps to be carried out in confrontation meeting.
29.
Discuss the conditions that creates failure and also success for OD interventions.
30.
Briefly state the characteristics features of Total Quality Management.
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