CAMEXUS Online Course Canadian Content Course Introduction Welcome to the Canadian CAMEXUS theory course. This interactive online course will provide an introduction to the health care delivery system and nursing roles in Canada. The course content is structured within 6 learning objectives: 1. Compare and contrast the nursing organization structure and health care delivery system in Canada, Mexico and the United States. 2. Analyze and discuss the role and scope of professional nursing practice in the three countries. 3. Compare and contrast the cultural, ethical, political and economic issues involved in providing nursing care in Canada, Mexico and the United States. 4. Recognize and discuss specific health care beliefs and values held by people in the three countries. 5. Discuss the current and future roles of nursing in the three countries. 6. Identify and analyze cultural factors impacting the nurse’s role in client advocacy in the three countries. Each learning objective/section will be comprised of written information, Internet links that provide pertinent information on the topic, additional readings and/or related activities. At the beginning of each learning objective, you will be asked to post a response to a discussion question related to the content in that section. Overview of Canada – Geography and Population Canadian Geography and General Facts Canada occupies 41% of the northern part of North America and is the second largest country in the world in total land mass (9,984,670 km2) (Natural Resources Canada [NRC], 2006). It is bordered by the Arctic Ocean to the north, the Atlantic Ocean to the east, the United States to the south and the Pacific Ocean to the west. Canada is comprised of 13 provinces and territories and has two official languages: English and French. Follow this link to find an interactive map of Canada that outlines the provinces/territories and boundaries. Click on each province/territory to reveal the main cities in each area. http://atlas.nrcan.gc.ca/site/english/maps/reference/national/politicaldivisonsinteractive The current population of Canada is approximately 36.2 million people. It is estimated that 72% of the population lives within 150 kilometres of Canada’s southern border and about 80% of the population lives within an urban setting. This leaves the majority of Canada’s territory as sparsely populated wilderness (Statistics Canada [SC], 2007). CAMEXUS - Draft Page 1 of 30 Canadian Demographic Trends There are a number of demographic trends that affect the Canadian population statistics and also influence the health care delivery system. The first is the rapidly growing aging population as a result of the ‘Baby Boomer’ generation reaching the age of 65 and of increasing life expectancy in general. This trend presents challenges in terms of a decline in the number of working age individuals, as well as an increased weight on support systems, such as health care (SC, 2005). Follow this link to discover more about the ageing population trend in Canada: http://www.statcan.ca/Daily/English/051215/d051215b.htm A second trend that impacts the Canadian population is the growth rate of Canada’s Aboriginal peoples. The Aboriginal peoples of Canada include the Indian (First Nations), Inuit and Métis peoples. These distinct groups have unique heritages, languages, cultures and health issues. In the 2006 Canadian census, Aboriginal peoples accounted for 3.8% of the Canadian population (1.17 million), up from 3.3% in 2001 and 2.8% in 1996. This represents a growth rate of 45% compared to a growth rate of 8% for non-Aboriginal groups. Reasons for increased growth of this segment of the population include a high birth rate and more individuals identifying themselves as an Aboriginal person (Statistics Canada, 2008). The following link further describes the growing aboriginal population and the quality of life challenges that they face: http://www41.statcan.ca/2007/10000/ceb10000_000_e.htm The final population trend worthy of mention is the growing number of immigrant people to Canada. Data from the 2006 Census show that the proportion of Canada's population who were born outside the country reached its highest level in 75 years. The census enumerated 6,186,950 foreign-born in Canada in 2006. They represented virtually one in five (19.8%) of the total population, the highest proportion since 1931. Overall, Canada's total population increased by 1.6 million between 2001 and 2006, a growth rate of 5.4%. Newcomers who arrived in Canada between January 1, 2001 and May 16, 2006 were responsible for 69.3% of this population growth (Statistics Canada, 2007). The following Statistics Canada link provides further information on Canada’s immigrant population: http://www41.statcan.ca/2007/30000/ceb30000_000_e.htm Now click on this link to test your knowledge of the location of the Canadian provinces and territories: http://www.lizardpoint.com/fun/geoquiz/canquiz.html Now complete this short on-line quiz about Canadian demographics: http://www.canadiangeographic.ca/atlas/Quizzes.aspx?ID=WHERE_QUIZ&lang=En References: Natural Resources Canada. (2006, July 27). Significant Canadian Facts. Retrieved July 9, 2008 from http://atlas.nrcan.gc.ca/site/english/learningresources/facts/supergeneral.html CAMEXUS - Draft Page 2 of 30 Natural Resources Canada. (2004, April 18). Political Divisions. Retrieved July 9, 2008 from http://atlas.nrcan.gc.ca/site/english/maps/reference/national/politicaldivisonsinteractive Statistics Canada. (2007, September 7). Population. Retrieved June 20, 2008 from http://www41.statcan.gc.ca/2007/3867/ceb3867_000_e.htm Statistics Canada. (2005, December 15). Population Projections. Retrieved June 20, 2008 from http://www.statcan.ca/Daily/English/051215/d051215b.htm Statistics Canada. (2008, January 15). Aboriginal Peoples in Canada in 2006: Inuit, Métis and First Nations, 2006 Census. Retrieved June 20/08 from http://www.statcan.ca/Daily/English/080115/d080115a.htm Statistics Canada. (2007, September 7). Ethnic Diversity and Immigrants. Retrieved June 20/08 from http://www41.statcan.ca/2007/30000/ceb30000_000_e.htm CAMEXUS - Draft Page 3 of 30 Learning Objective #1 Compare and contrast the nursing organizational structure and health care delivery systems in Canada, Mexico and the United States. Discussion question: What are your beliefs about the health care system in Canada? Text Reading: Storch, J. (2003). The Canadian health care system and Canadian nurses. In McIntyre, M & Thomlinson, E. (Eds.), Realities of Canadian nursing: Professional, practice and power issues. (pp. 34-59). Philadelphia Lippincott:Williams & Wilkins. Canada’s Health Care System Canada’s current health care system, known to Canadians as ‘Medicare’, has been a work in progress since its inception in 1961. Reforms have been made over the past four decades and will continue in response to changes within medicine and society in general. The underlying premise, however, remains the same - universal coverage for medically necessary health care services provided on the basis of need, rather than the ability to pay. The Canada Health Act, the federal health insurance legislation, was introduced in 1984 to outline the Principles of Medicare, which are symbols of the underlying Canadian values of equity and solidarity: public administration, comprehensiveness, accessibility, universality and portability (Health Canada [HC], 2008). Refer to this section’s reading for further information on these 5 underlying principles of Canada’s health care system. Economics Canada's health care system is publicly funded and designed to ensure that all Canadian residents have reasonable access to medically necessary hospital, physician and health care services, on a prepaid basis via Canada’s tax base. Instead of having a single national plan, Canada has a national program that is composed of 13 interlocking provincial and territorial health insurance plans, all of which share certain common features and basic standards of coverage (HC, 2008). Roles and responsibilities Roles and responsibilities for Canada's health care system are shared between the federal and provincial-territorial governments. Health Canada, the federal government department responsible for health, has a mandate to help Canadians maintain and improve their health. Among other activities, Health Canada's responsibilities for health care include setting and administering national principles for the health care system through the Canada Health Act and delivering health care services to specific groups (e.g., Aboriginal peoples). Working in partnership with provinces and territories, Health Canada also supports the health care system through initiatives in areas such as health CAMEXUS - Draft Page 4 of 30 human resources planning, adoption of new technologies and primary health care delivery. Visit Health Canada’s website for additional information on this agency’s role in the health care of Canadians: http://hc-sc.gc.ca The 13 provincial and territorial governments also have individual health departments and are responsible for the management, organization and delivery of health services for their residents. Under the Canada Health Act, criteria and conditions are specified that must be satisfied by the provincial and territorial health care insurance plans in order for them to qualify for their full share of the federal cash contribution, available under the Canada Health Transfer (CHT) (HC, 2008). Browse the Manitoba Health website or the Saskatchewan Health website for further information on the provincial health departments: http://www.gov.mb.ca/health http://www.health.gov.sk.ca The third level of health care administration in Canada is the establishment of regional health authorities (RHA) within certain provinces. As an example, Manitoba is divided into 11 regional health authorities all managed by independent boards, which are responsible for operationalizing the delivery of quality health care services in their regions. The RHAs receive their funding from the provincial government who is ultimately responsible for ensuring the standards and quality of health services in each of the provinces’ regions. Click on the following links for information on the Manitoba and Saskatchewan Regional Health Authorities: http://www.gov.mb.ca/health/rha/rhamap.html http://www.health.gov.sk.ca/health-region-list Health Care Delivery Settings, Issues and Challenges Health Care Continuum: A variety of health care services are available to Canadians and are provided by health care providers in a number of different settings. Primary health care refers to the first level of care and the initial point of contact that a person has with the health system. When Canadians need health care, they most often turn to primary health care services. Examples include visits to family physicians, nurses and nurse practitioners, telephone calls to health information lines, seeing mental health workers and advice received from pharmacists (Health Canada [HC], 2006). Primary care services are available to individuals to assist in prevention of illness, promotion of health, address day-to-day health concern and provide chronic disease management. For individuals who live in their homes and require assistance for nursing care, activities of daily living and chronic disease monitoring and management, a number of communitybased health care services are available. These services, often known as ‘Continuing Care Programs’ include; Home health care services provided by visiting nurses or health care assistants e.g. Home Care, Out-patient clinics that facilitate access to physician specialists, physiotherapists, occupational therapists, dieticians and other health care providers, CAMEXUS - Draft Page 5 of 30 Public health programs including pre- and post-natal care, child health through school programs and other wellness initiatives, and Other support programs including home meal delivery and seniors’ support programs. For individuals who are no longer able to live independently in their own homes, there are a number of supportive housing and long term care options available depending on a person’s care needs and level of supervision and support they require. Personal care (nursing home) services are available to qualified individuals and costs for these are dependent on provincial funding guidelines and personal income. Refer to the following websites for additional information on Manitoba and Saskatchewan personal care services. http://www.gov.mb.ca/health/personalcareservices/index.html http://www.health.gov.sk.ca/personal-care-homes For emergent or acute illnesses, available acute care services include ambulance/EMS (emergency medical services), emergency departments/urgent care (housed within hospitals) and tertiary care and community hospitals. Urban, Rural and Remote Settings: As most Canadians (about 80%) live in or close to an urban area, health care services and specialities tend to be focussed in these urban settings. Health care providers working within these settings tend to be specialized in certain areas of care. For the remaining 20% of the population who live in rural and remote northern settings, access to some health care services may be limited or unavailable due to the lack of resources in their home area. This may require travel to larger centres to obtain access to certain health care services, which can be limiting or difficult for more isolated or infirm individuals. Health care providers who work in rural and remote northern settings may not be as specialized in certain areas as their urban counterparts and act as a health care ‘jack of all trades’, as there are fewer people to provide health care services. Patient-Centred Care: Over the past number of years, the culture of ‘patient-centred care/practice’ has become one of the cornerstones of health care provision in Canada. Collaborative patient-centered care enhances patient-, family-, and community-centred goals and values, provides mechanisms for continuous communication among caregivers, optimizes staff participation in clinical decision-making (within and across disciplines), and induces respect for the contributions of all disciplines, including patients’ contributions to their own care (Health Canada, 2005). From a care-level perspective, this means involving the patient/client/resident and family in all levels of careplanning, from developing realistic health goals to implementation and evaluation of the outcomes. Waiting for Services and Waitlist Management: Although the principles of Medicare support that all Canadian residents have equal access to needed medical services, timely access to certain services, specifically cancer, heart, diagnostic imaging, joint replacement and sight restoration services, has become a significant issue in Canada (Health Canada, 2007). Refer to this Health Canada link to learn more about Canada’s CAMEXUS - Draft Page 6 of 30 waitlist issue and what national and provincial initiatives are in place to help address the concerns. http://www.hc-sc.gc.ca/hcs-sss/qual/acces/wait-attente/index-eng.php Canadian Nursing Organizational Structure In Canada, there are three separate types of nursing organizations that are in place to support nursing practice and address nursing practice issues. At the national level, the Canadian Nurses Association (CNA) is a professional nursing organization that was established in 1908 with the mandate to speak/advocate on behalf of the profession and to protect the public. The CNA is affiliated with the International Council of Nurses (ICN) and is a federation of provincial and territorial nursing associations. The CNA’s activities include; influencing health and public policies, articulating nurses’ viewpoints on nursing and health-related issues, supporting nursing research and addressing nursing workplace and human resource issues (Rodger, 2003). Click on this link to read the CNA Mission and Value Statement: http://www.cna-aiic.ca/CNA/about/mission/default_e.aspx At the provincial and territorial level, nursing professional associations and colleges exist. In Canada, the provincial and territorial governments have delegated the right of self-regulation to the nursing profession. Similar to other health care professions, nurses are entitled to collective professional autonomy. This means that, with appropriate public input through the association/college boards, the profession governs itself. The role of the provincial/territorial nursing associations/colleges is protection of the public, which makes regulation of nursing practice in their province/territory their main function (Brunke, 2003; Rodger, 2003). The topic of provincial/territorial nursing regulation and scope of practice will be discussed further under learning objective #2. A third type of nursing organization in Canada is nursing unions. In most situations, unions act on behalf of many Canadian nurses to negotiate working conditions and remuneration. Through the process of collective bargaining, a collective agreement is produced which provides a contract of employment between a group of nurses and an employer. Nursing unions and collective bargaining usually occur at the provincial/territory level. However, the Canadian Federation of Nurses Union (CFNU) includes representatives from each of the provincial member unions. The CFNU provides a national voice for the concerns of Canadian nurses and a support for provincial nursing unions. Nursing unions are separate from nursing associations and colleges as described above, as their mandate does not include regulation of the profession (McIntyre & McDonald, 2003). Website Search Activity Using the following websites, find answers to the questions below; www.hc-sc.gc.ca - Health Canada www.cna-aiic.ca - Canadian Nurses Association CAMEXUS - Draft Page 7 of 30 1. Name 5 examples of health-related information for the public available on the Canada Health website. a. b. c. d. e. 2. An important health issue from CNA’s perspective is the promotion of healthy aging. Name three activities that the CNA is undertaking to address this issue. a. b. c. References Brunke, L. (2003). Canadian provincial and territorial professional associations and colleges. In McIntyre, M & Thomlinson, E. (Eds), Realities of Canadian nursing: Professional, practice and power issues. pp. 143-160. Philadelphia: Lippincott, Williams & Wilkins. Canadian Nurses Association. (2008). Vision and Mission. Retrieved July 12, 2008 from http://www.cna-aiic.ca/CNA/about/mission/default_e.aspx Government of Manitoba. (2002, July 1). Map of Manitoba's Regional Health Authorities. Retrieved July 12, 2008 from http://www.gov.mb.ca/health/rha/rhamap.html Government of Manitoba. (2008). Personal Care Services. Retrieved July 12, 2008 from http://www.gov.mb.ca/health/pcs/index.html Government of Saskatchewan. (2008). Retrieved on July 12, 2008 from http://www.health.gov.sk.ca/health-region-list Government of Saskatchewan. (2007). Personal Care Home. Retrieved July 12, 2008 from http://www.health.gov.sk.ca/personal-care-homes Health Canada. (2008, June 18). Health Care System. Retrieved July 9, 2008 from http://www.hc-sc.gc.ca/hcs-sss/index-eng.php Health Canada. (2006, May 8). Primary Health Care. Retrieved July 12, 2008 from http://www.hc-sc.gc.ca/hcs-sss/delivery-prestation/fptcollab/2003accord/primaryprimaire-eng.php Health Canada. (2005, January 5). Collaborative Care. Retrieved July 12, 2008 from http://www.hc-sc.gc.ca/hcs-sss/hhr-rhs/collabor/index-eng.php CAMEXUS - Draft Page 8 of 30 Health Canada. (2007, May 25). Wait Times in Canada. Retrieved July 12, 2008 from http://www.hc-sc.gc.ca/hcs-sss/qual/acces/wait-attente/index-eng.php McIntyre, M. & McDonald, C. (2003). Unionization: Collective bargaining in nursing. In McIntyre, M & Thomlinson, E. (Eds), Realities of Canadian nursing: Professional, practice and power issues. pp. 322-337. Philadelphia: Lippincott, Williams & Wilkins. Rodger, G. L. (2003). Canadian nurses association. In McIntyre, M & Thomlinson, E. (Eds), Realities of Canadian nursing: Professional, practice and power issues. pp. 124142. Philadelphia: Lippincott, Williams & Wilkins. Storch, J. (2003). The Canadian health care system and Canadian nurses. In McIntyre, M & Thomlinson, E. (Eds.), Realities of Canadian nursing: Professional, practice and power issues. (pp. 34-59). Philadelphia Lippincott:Williams & Wilkins. CAMEXUS - Draft Page 9 of 30 Learning Objective #2 Analyze and discuss the role and scope of professional nursing practice in the three countries. Discussion question: Reflect on the nursing role and scope of practice in your state/country. How do you think this differs from the nursing role and scope of practice in Canada? Canadian Nurse Credentialing and Registration To be eligible to practice as a Registered Nurse in Canada, nurses must; Complete an approved nursing education program, Write and pass the Canadian Registered Nurses Exam (CRNE), which is developed and administrated by the CNA, and Pay the registration fees and register through the nursing association/college in the province or territory where they will be working as a nurse. In Canada, the authority to regulate the nursing profession is through provincial/territorial legislation. The provincial/territorial association/college has the authority to determine; Standards of education or qualifications for members Standards of practice Use of the R.N. title Scope of practice Professional discipline Approval of education programs for entry to the profession Continuing competence requirements for members (Brunke, 2003). The provincial/territorial associations/colleges also oversee the requirements for registration of Nurse Practitioners. This expanded practice nursing role will be discussed further under Learning Objective #6. Below are the links to the professional nursing associations in Manitoba and Saskatchewan. Browse through the website of your province of choice and learn more about how these organizations manage these responsibilities. Manitoba College of Registered Nurses – www.crnm.mb.ca Saskatchewan Registered Nurses’ Association – www.srna.org Scope of Nursing Practice The scope of nursing practice is established within the provincial/territorial nursing legislation. Refer to Part 2(1) – The Practice of Nursing, in The Registered Nurses Act of Manitoba http://www.crnm.mb.ca/downloads/act.pdf or Section 2 - Interpretation 2(k), in The Registered Nurses Act of Saskatchewan CAMEXUS - Draft Page 10 of 30 http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/R12-2.pdf for the defined scope of nursing practice in these provinces. The Acts define the scope of practice in general terms, therefore, associations/colleges have Nursing Practice Consultants who are available to answer members’ questions about whether particular activities fall within the nursing scope of practice. Standards of Nursing Practice Another important role of the provincial/territorial associations/colleges is the development of standards of practice for their members. These standards of practice are typically developed through a committee or working group of association/college members and are then accepted by the board of directors. It is important that every practicing nurse is aware of these Standards of Practice, as performance and behavior are measured against them. Click on the following links to read the Standards of Practice set out for Manitoba and Saskatchewan Registered Nurses: http://www.crnm.mb.ca/downloads/standardsofpractice_web.pdf http://www.srna.org/about/ends_standards_codes.pdf Nursing Education and Entry-to-Practice Standard In Canada, educational qualifications for entry-level RNs is an issue that has been debated since the early days of organized nursing. At a policy level, the CNA supports the position that a baccalaureate degree is the minimum education level required for entry to practice (Canadian Nurses Association, 2004). This policy statement can be accessed at the following link: http://www.cnaaiic.ca/CNA/documents/pdf/publications/PS76_educational_prep_e.pdf Most nursing organizations in Canada have moved to this standard, with a few exceptions where diploma programs have been maintained to assist with nursing workforce shortages (Dick & Cragg, 2003). Accerlated baccalaureate nursing programs is a trend in nursing education that has appeared over the past number of years. In 1993, the first accerlerated program opened in Canada. By 2004, the number of accerlated nursing programs had grown to 31. These programs are comprised of the standard four-year baccalaureate cirruculum that is compressed over a shorter period of time, typically between 2 to 3 years. These programs are geared to students who already have completed or partially completed a non-nursing undergraduate degree and wish to complete their nursing education in a shorter time frame in order to join the workforce faster (Ouellet & MacIntosh, 2007). Website Search Activity 1. Based on the CNA position statement on educational preparation for entry to practice (link above), summarize their rationale for supporting a baccalaureate degree as the minimum education standard: __________________________________________________________________ __________________________________________________________________ CAMEXUS - Draft Page 11 of 30 __________________________________________________________________ __________________________________________________________________ 2. Using either the Manitoba or Saskatchewan professional association/college website as a reference (links above), briefly describe what a Continued Competency Program is and how the provincial association/college ensures the continuing competency of its members: __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ References Brunke, L. (2003). Canadian provincial and territorial professional associations and colleges. In McIntyre, M & Thomlinson, E. (Eds.), Realities of Canadian nursing: Professional, practice and power issues. pp. 143-160. Philadelphia: Lippincott, Williams & Wilkins. Canadian Nurses Association. (2004, June). Retrieved July 22, 2008 from http://www.cna-aiic.ca/CNA/documents/pdf/publications/PS76_educational_prep_e.pdf College of Registered Nurses of Manitoba. (1999, July 14). The Registered Nurses Act. Retrieved July 21, 2008 from http://www.crnm.mb.ca/downloads/act.pdf College of Registered Nurses of Manitoba. (2004, September). Retrieved July 21, 2008 from http://www.crnm.mb.ca/downloads/standardsofpractice_web.pdf Dick, D.D. & Cragg, B. (2003). Undergraduate education: Development and politics. In McIntyre, M & Thomlinson, E. (Eds.), Realities of Canadian nursing: Professional, practice and power issues. pp. 182-204. Philadelphia: Lippincott, Williams & Wilkins. Government of Saskatchewan. (1988, September 15). Retrived July 21, 2008 from http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/R12-2.pdf Ouellet, L.L. & MacIntosh, J. (2007). The rise of accerlerated baccalaureate programs. Canadian Nurse, 103(7), 28-31. Saskatchewan Registered Nurses Association. (2007, October). Retrieved July 21, 2008 from http://www.srna.org/about/ends_standards_codes.pdf CAMEXUS - Draft Page 12 of 30 Learning Objective #3 Compare and contrast the cultural, ethical, political and economic issues involved in providing nursing care in Canada, Mexico and the United States. Discussion Question: Identify one important issue that you feel affects nursing practice in Canada. Why do you think this is an issue and how do you feel it affects nursing practice? Text Readings: McIntyre, M. & McDonald, C. (2003). Issues arising from the nature of nurses’ work. In McIntyre, M & Thomlinson, E. (Eds.), Realities of Canadian nursing: Professional, practice and power issues. pp. 288-303. Philadelphia: Lippincott, Williams & Wilkins. McIntyre, M. (2003). The workplace environment. In McIntyre, M & Thomlinson, E. (Eds.), Realities of Canadian nursing: Professional, practice and power issues. pp. 304321. Philadelphia: Lippincott, Williams & Wilkins. Nursing Issues in Canada Information regarding the cultural, ethical, political and economic issues impacting nursing care in Canada will be discussed under the following: Ethical considerations Workplace issues Workforce issues Ethical Considerations In Canada, the CNA has developed a Code of Ethics for Registered Nurses, which has been recently updated in 2008 (CNA1, 2008). The Code of Ethics can be viewed or downloaded at the following link. http://www.cna-aiic.ca/CNA/documents/pdf/publications/Code_of_Ethics_2008_e.pdf The Code of Ethics for Registered Nurses serves as a foundation for Canadian nurses’ ethical practice. Along with provincial/territorial professional standards, laws and regulations that guide practice, it provides guidance for ethical relationships, responsibilities, behaviours and decision-making. The code serves as a means of selfreflection, provides a basis for feedback and peer review and also acts as an ethical foundation from which nurses can advocate for quality work environments that support the delivery of safe, compassionate, competent and ethical care. The code is organized into two parts. The specific values and ethical responsibilities expected of Registered Nurses in Canada are set out in Part I, through seven values and associated responsibility statements. Endeavours that nurses may undertake to address social inequities as part of ethical practice are outlined in Part II (CNA, 20082; CNA 20083). CAMEXUS - Draft Page 13 of 30 Ethics Case Study: Review the following scenario, then using the CNA Code of Ethics document (link above), answer each question below and identify which of the 7 ethical principles is/are relevent to your answer. A student nurse was assigned to a medical unit during her clinical rotation. She was approached by her RN team leader and instructed to give an antibiotic to one of the patients on the unit. The student nurse immediately obtained the antibiotic and administered it. However, she gave the antibiotic to the wrong patient. When the mistake was discovered, the RN team leader refused to write an incident report, because she asserted that the patient who received the wrong medication was taking antibiotics anyway, so there was no problem. The doctor was not notified and the medication administration was not changed to reflect the error. Another dose of the antibiotic was administered to the right patient. Questions: Should the incident have been reported? Should the patient who received the extra dose have been informed of the mistake? Should the student nurse have reported the error herself? Workforce Issues The workforce issues that will be discussed here include the nursing shortage, working within interdisciplinary teams and a multi-cultural nursing workforce. Further information on nursing workforce and workplace issues can be found in this section’s readings. Canada’s Nursing Shortage Based on a 2002 study by the CNA, if we continue with past workforce utilization patterns, Canada will experience a shortage of 78,000 RNs by 2011 and 113,000 RNs by 2016. These shortages are attributed to a combination of factors (CNA, 20084). 1. Increasing demands of nursing services: The Canadian population’s health needs create the demand for preventative and treatment-oriented services. As mentioned in the course introduction, Canada’s population of older adults is steadily increasing, and many older Canadians are living with multiple chronic diseases. This has resulted in a steady increase in the acuity and complexity of patient care, as when these individuals become ill, their nursing care is very challenging. Also, there is much research to suggest that social determinants of CAMEXUS - Draft Page 14 of 30 health have an overwhelming influence on health status and utilization of health and nursing services. Some of these determinants of health include poverty, stress, social exclusion (particularly for non-European immigrant and Aboriginal persons), employment and job security, social support and food security (CNA, 2005). The CNA information statement on social determinants of health and nursing in Canada further discusses the challenges we face in Canada relating to determinants of health: http://www.cnaaiic.ca/CNA/documents/pdf/publications/BG8_Social_Determinants_e.pdf 2. Recruitment and retention of qualified nurses: Similar to other countries, Canada is experiencing a shortage of qualified nurses to work within the health care system. This shortage can be attributed to a number of factors; a. Governmental policy changes in the 1990’s, which eliminated RN positions and converted many full-time positions to part-time. This resulted in an increase in nursing workload, frustration and burn out, which in turn caused many nurses to leave the country or the profession. b. Decreased funding for nursing education programs resulting in a reduction of nursing graduates by nearly one half between the early 1990’s and 2000 (from 9,000 to approximately 5,000). Recent data indicates that in the 2006-2007 educational year, the number of nursing graduates has now risen to 9,447. However, it is estimated that 12,000 graduates (a 27% increase) annually are needed to meet the increasing demands (CNA, 20085). c. Similar to Canadian population trends, the nursing workforce continues to age. In 2005, it was estimated that the average age of an employed RN was 44.7 years. It is anticipated that over the next 15 years, one half of current working nurses will exit the workforce (CNA, 2002; CNA 2006). 3. Health care system design: The design of the health care system must evolve to meet the changing needs of the population’s health care requirements. Without changing the past nursing utilization patterns, the recurrent shortage of nursing services will continue. In response, governments and health care administrators have been moving forward with alternative care delivery models that enhance primary care services/access and include expanded nursing roles, such as the primary care nurse practitioner. Also, is has been recommended that health care disciplines work collaboratively to review overlapping areas of scope of practice to ensure that all health care providers are utilized to their full potential (CNA, 20052). Website Search Activity Based on the CNA’s position statement on National Planning for Human Resources in the Health Sector, name 3 aspects of their proposed framework that you feel will make the most impact on addressing the nursing shortage in Canada. Why do you feel these will have an impact? http://www.cna-aiic.ca/CNA/documents/pdf/publications/PS81_National_Planning_e.pdf CAMEXUS - Draft Page 15 of 30 1. 2. 3. Interdisciplinary Teams In most health care settings, be it acute, community or long-term care in either urban or rural settings, nurses must work with other health care disciplines within an interdisciplinary team environment. Depending on the setting and available resources, these teams may be comprised of a nurse, health care aid/assistant, physician, dietician, social worker, physiotherapist, occupational therapist, pharmacist, recreation coordinator/therapist or spiritual care advisor. The patient/resident/client is the focus of the team and an integral member, with the interdisciplinary members acting a resource to find the best possible outcomes and options to restore or maintain the individual’s health. As the nurse is the person in most consistent contact with patients/residents/clients, they often function as the coordinator or ‘air traffic controller’ of the team process, ensuring that team members are involved as needed and that communication and team meetings occur to discuss and develop the care plan and evaluate outcomes. A Multi-cultural Workforce Not unlike the general Canadian population, many members of the nursing and other health-related disciplines are non-native Canadians and represent a number of cultures from across the world, specifically Asian and South Pacific areas. In 2005, it was reported that 7.6% of the nursing workforce (19,230 nurses) received their nursing education internationally and had moved to Canada to work within the nursing field (CNA, 2006). For many of these individuals, English is a second language and it is a challenge they must face and overcome to work effectively in the Canadian health care system. Most universities and colleges offer English-as-a-second-language (ESL) courses, with some providing courses specifically geared to immigrant individuals working within the health fields. These programs help ease the transition to the Canadian health care workforce by providing assistance with potential language barrier issues. Workplace Issues Two workplace issues will be discussed here; healthy nursing practice environments and informatics in the nursing workplace. Further information on nursing workplace issues can be found in this section’s readings. Healthy Practice Environments As nursing workload increases and patient acuity continues to rise, the complexity of nursing workplaces can have a negative impact on the ability to provide quality care and maintain healthy practice environments. If this is not addressed, it may lead to nurses feeling a lack of control over their work, not having the resources or support to CAMEXUS - Draft Page 16 of 30 care for their patients/residents/clients and a decline in job satisfaction (McIntyre, 2003). Specific examples of issues that may impact a healthy practice environment include. 1. Working in isolation or isolated settings, i.e., providing nursing visits to homes in rural settings or working alone in a northern nursing station. 2. Workplace safety concerns and access to appropriate protective equipment, such as eyewear, gowns, gloves, safety-engineered needles, etc. 3. Workplace violence, including verbal, emotional, physical abuse and sexual harassment from patients/residents/clients and their family members and coworkers (MacIntyre, 2003). As this issue is crucial to the effectiveness of the health care system and continued provision of quality nursing care, the CNA has taken an active stance and interest in promoting healthy practice environments for Canadian nurses. Refer to the CNA’s information sheet on improving practice environments for further details on how this issue can affect practice and patient care, what is being done about it and what can individual nurses do to improve their workplace environment (CNA, 2007). http://www.cnaaiic.ca/CNA/documents/pdf/publications/NN_Improving_Practice_Environments_2007_ e.pdf Nursing Informatics The use of information and communications technology (ICT) in nursing practice is an area that is steadily gaining momentum in Canada. In response to advances and changes in society and the health care system, the CNA has developed an E-nursing strategy for Canada (CNA, 20086). The following brochure briefly outlines the strategy and directions: http://cna-aiic.ca/CNA/documents/pdf/publications/Enursing-strategy-brochure-e.pdf Some health care programs and facilities are further along the nursing informatics highway than others. In Canada, many areas have transitioned to computerized health record systems, which may include electronic entry of assessment data, progress notes and physician orders. Other programs/sites may still be using a paper-based system. Other examples of the use of ICT include telehealth patient consultations or education sessions, where a remote community can access clinicians, specialists or instructors who are sited long or short distances away via an audio/video link that enables real-time interaction between both locations. A second example of remote access to centrally-based clinicians is through various web-platform programs that allow nurses in remote areas to enter on-line data (i.e., wound assessment information) that can be viewed by a nurse specialist in a different location, who can then respond and provide recommendations without the patient having to travel from their home. Lastly, as part of the CNA’s E-nursing strategy, the NurseONE website was launched recently. NurseONE is an interactive web-based resource that provides nurses and nursing students with access to reliable, evidence-based information to assist with CAMEXUS - Draft Page 17 of 30 informed decision-making in nursing practice. Information is available on the website for all nurses and Canadian nurses and nursing students are able to join as members and access additional information and journal articles. A pilot program is taking place at the University of Saskatchewan where the instructors are utilizing NurseONE in the classroom as a replacement for traditional nursing textbooks (Bassendowski et al, 2008). The NurseONE website address is www.nurseone.ca. References Bassendowski, S., Petrucka, P. Debs-Ival, S., Hall, A and Shand, S. (2008). Moving from texts to portals: NurseONE in the classroom. Canadian Nurse 104, 5, 33. Canadian Nurses Association. (2008, June). The CNA Code of Ethics for Registered Nurses. Retrieved July 21, 2008 from http://www.cnaaiic.ca/CNA/documents/pdf/publications/Code_of_Ethics_2008_e.pdf Canadian Nurses Association. (2008). Nursing Ethics. Retrieved July 23, 2008 rom http://www.cna-aiic.ca/CNA/practice/ethics/code/default_e.aspx Canadian Nurses Association. (2008). A revised code – The foundation for ethical practice. Canadian Nurse, 104(6), 20. Canadian Nurses Association. (2008). The Nursing Shortage – The Nursing Workplace. Retrieved July 24, 2008 from http://www.cna-aiic.ca/CNA/issues/hhr/default_e.aspx Canadian Nurses Association. (2008, June). Nursing Education in Canada Statistics. Retrieved July 24, 2008 from http://www.cnanurses.ca/CNA/documents/pdf/publications/Education_Statistics_Report_2006_2007_e.p df Canadian Nurses Association. (2008). Better Health Care, Better Patient Outcomes: An E-nursing Strategy. Retrieved July 24, 2008 from http://cnaaiic.ca/CNA/documents/pdf/publications/Enursing-strategy-brochure-e.pdf Canadian Nurses Association. (2007, April). Improving Practice Environments: Keeping up the Momentum. Retrieved July 24, 2008 from http://www.cnaaiic.ca/CNA/documents/pdf/publications/NN_Improving_Practice_Environments_2007_ e.pdf Canadian Nurses Association. (2006, October). 2005 Workforce Profile of Registered Nurses in Canada. Retrieved July 24, 2008 from http://www.cnaaiic.ca/CNA/documents/pdf/publications/workforce-profile-2005-e.pdf Canadian Nurses Association. (2005, October). Social Determinants of Health and Nursing. Retrieved July 24, 2008 from http://www.cnaaiic.ca/CNA/documents/pdf/publications/BG8_Social_Determinants_e.pdf CAMEXUS - Draft Page 18 of 30 Canadian Nurses Association. (2005, November). National Planning for Human Resources in the Health Sector. Retrieved July 24, 2008 from http://www.cnaaiic.ca/CNA/documents/pdf/publications/PS81_National_Planning_e.pdf Canadian Nurses Association. (2002, June). Planning for the Future: Nursing Human Resource Projections. Retrieved July 24, 2008 from http://www.cnaaiic.ca/CNA/documents/pdf/publications/Planning_for_the_future_June_2002_e.pdf McIntyre, M. (2003). The workplace environment. In McIntyre, M & Thomlinson, E. (Eds.), Realities of Canadian nursing: Professional, practice and power issues. pp. 304321. Philadelphia: Lippincott, Williams & Wilkins. CAMEXUS - Draft Page 19 of 30 Objective #4 Recognize and discuss specific health care beliefs and values held by people in the three countries. Discussion Question: Based on your current knowledge and readings to date about Canadian citizens and the Canadian health care system, identify and discuss one health care belief or value that you feel is important to Canadians. Universal Access to Health Care Although the health care system in Canada is not perfect, Canadians remain very passionate about the importance of sustaining the Medicare system, which ensures universal access to medically necessary health care services for all Canadians. This belief forms a major underlying principle of our health care system. The Canadian public also values publicly funded health care and the CNA, on behalf of all nurses in Canada, provides support and lobbying activities around this important issue (CNA, 2008). Visit the following link to learn more about CNA’s political advocacy role in maintaining Canada’s universal access to health care: http://www.cna-aiic.ca/CNA/issues/matters/default_e.aspx In 2002, the Government of Canada released a commission report (known to Canadians as the Romanow Report) that outlined a framework to sustain Canada’s health care system for future generations. At the top of the list, echoing Canadians’ beliefs, the report supported the continuation of a publicly funded health care system. The report confirmed that there is no credible evidence linking for-profit health care delivery to improved efficiency and outcomes. In fact, the Canadian experience had demonstrated that a publicly funded system is more responsive to changes in health care needs (CNA, 2002). Value Collective over Individual Following from the theme in the above section, the publicly funded Canadian health care system is based on the belief that what is good for the many is better than what is good for one. Even if a person or their family do not require health care services at a given time, it is there for others in need and will be there if needed in the future. In essence, Canadians believe that by having a publicly funded system paid via the taxation base, individuals do not need to be fearful about access to health care services or potentially devastating costs due to an illness or surgery (Storch, 2003). The Consumerism and Advocacy Movement A consumer is generally thought to be a person who purchases or uses goods or services. Consumers have the right to receive the full goods and services promised or purchased and they also have a responsibility to be well informed about the goods and services they are receiving. In Canada, the Consumers’ Association of Canada, along with the Canadian Nurses Association and the Canadian Medical Association, successfully CAMEXUS - Draft Page 20 of 30 lobbied for the passage of Canada’s Health Act and universal Medicare. Consumer rights in health care were defined as early as the 1970’s and formed the beginning of the health care consumer movement in Canada. These included the right to: Be informed, Be respected as the individual with the major responsibility for his/her own health care, Participate in decision-making affecting his/her health and Equal access to health care regardless of economic status, sex age, ethnic origin or location (Boyle, 2003). Today’s health care consumers are not merely recipients of goods and services, but want and need to be partners in obtaining appropriate health care services. This is the reason for the shift in care delivery to a patient-focused care model where an interdependent relationship exists between patients/residents/clients and health care providers. Health care consumers are now advised and consulted as opposed to the traditional relationship where they depended on the decisions of the heath care providers (Boyle, 2003). Today’s health care consumers are much more knowledgeable about available heath care services and options and have access to an infinite amount of information on the Internet. This can create some challenges for health care providers as some information available on the Internet is not from reliable, evidence-based sources, yet have the ability to influence consumers’ health care beliefs and decision-making. A final issue worth mentioning under advocacy involves the protection of personal health information. This issue has come to the forefront, both at the national and provincial government levels. Health care consumers have advocated for, and should expect that access to their health information is regulated through appropriate, reliable and consistent standards. In Manitoba, the provincial government responded by passing the Provincial Health Information Act (PHIA). In Saskatchewan, this legislation is called the Health Information Protection Act (HIPA). These acts outline how individuals can access their health information and how health care providers and facilities (‘trustees’) must protect their patients’ health information. All health care providers working in provinces with these privacy acts are required to be familiar with the legislation and are legally bound to act accordingly. Follow these links to read more about the Manitoba and Saskatchewan acts: http://www.gov.mb.ca/health/phia http://www.health.gov.sk.ca/health-information-protection-act References Boyle, I. (2003). The consumer movement. In McIntyre, M & Thomlinson, E. (Eds.), Realities of Canadian nursing: Professional, practice and power issues. pp. 374-390. Philadelphia: Lippincott, Williams & Wilkins. Canadian Nurses Association. (2008). Nursing and the Political Agenda. Retrieved July 24, 2008 from http://www.cna-aiic.ca/CNA/issues/matters/default_e.aspx CAMEXUS - Draft Page 21 of 30 Canadian Nurses Association. (2002, November 28). Romanow Report Hits the Mark. Retrieved July 24, 2008 from http://www.cnaaiic.ca/CNA/news/releases/public_release_e.aspx?id=68 Manitoba Health. (2008). The Personal Health Information Act. Retrieved July 24, 2008 from http://www.gov.mb.ca/health/phia/ Saskatchewan Health Ministry. (2007). Health Information Protection Act. Retrieved July 24, 2008 from http://www.health.gov.sk.ca/health-information-protection-act Storch, J. (2003). The Canadian health care system and Canadian nurses. In McIntyre, M & Thomlinson, E. (Eds.), Realities of Canadian nursing: Professional, practice and power issues. pp. 34-59. Philadelphia: Lippincott, Williams & Wilkins. CAMEXUS - Draft Page 22 of 30 Objective#5 Discuss the current and future roles of nursing in the three countries. Discussion question: What do you see as a primary role for Canadian nurses in the future and why? Current Areas of Practice Current practice opportunities for nurses in Canada are many. Practice settings include acute/hospital care, community programs, outpatient clinics and long-term care. A variety of roles within each of these settings are also available and include clinical, management, education and research opportunities. Specialty Certification For nurses who work within a specific area or specialty, the CNA offers a national certification program for 17 different areas of nursing practice. The certification credential indicates to patients, employers, the public and professional licensing bodies that the certified nurse is qualified, competent and current in a nursing specialty. To certify, nurses must register and write a competency exam developed by peers in their field. Upon passing the exam, they are considered certified in that specialty for a 5 year period and are allowed to use the designation associated with that specialty (CNA, 2008). To learn more about the CNA Certification Program, follow this link: http://www.cna-aiic.ca/CNA/nursing/certification/default_e.aspx Website Search Activity List 5 different nursing specialties that are available for certification through the CNA Program, and the associated designation: 1. 2. 3. 4. 5. Shift from Illness Care to Prevention and Promotion Health Canada believes that illness prevention and health promotion can hold health care costs down and improve quality of life in the long term (Health Canada, 2008). In the health care system, there has been a fundamental shift in focus away from illness care, to more resources and programs directed at illness prevention and health promotion of individuals, families and communities. However, the number of nurses employed in hospitals/acute care settings has remained quite consistent over the past 10 years at just under 60% of the total nursing workforce (CNA, 2006). CAMEXUS - Draft Page 23 of 30 Website Search Activity Visit the Healthy Living section of the Health Canada website at http://www.hcsc.gc.ca/hl-vs/index-eng.php and name 4 different health promotion or disease prevention programs/resources that are currently in place: 1. 2. 3. 4. Expanded Practice Roles in Nursing As we move further into the 21st century, nursing roles must evolve and develop to match the needs of the population and health care system. In response to changes in the past number of years, including the renewed focus on improving access to primary care services, the nursing profession has responded by advocating for more advanced nursing practice positions. The CNA position statement on Advanced Nursing Practice was updated in 2007 to outline the characteristics, educational preparation and roles of Advanced Practice Nurses in Canada (CNA, 2007). This statement can be accessed at: http://www.cnaaiic.ca/CNA/documents/pdf/publications/PS60_Advanced_Nursing_Practice_2007_e.pdf The Nurse Practitioner (NP) role has gained much support over the past number of years and the number of NP positions and graduates has steadily been increasing. Although many nurses in Canada (particularly nurses in remote northern nursing stations) functioned in advanced practice roles for many years prior to this new interest, they did so without the proper structure, recognition or legislative support. Similar to the licensing and registration process for RNs, the NP role and scope is determined by provincial/territorial legislation and registration is through the respective nursing association/college. After completing the educational requirements set out by their province/territory, NPs must pass either the Canadian Nurse Practitioner Exam or an American Nurses Credentialing Center exam (CNA, 20082). Once this is complete, the NP registers with the professional nursing association/college in their province/territory and is able to function within the expanded scope of nursing practice. This is dependant upon the respective legislation, but usually involves the ability to order and receive the results of diagnostics tests, diagnose a disease or condition, prescribe certain medications and perform minor surgical procedures. Refer to the following link for further details on the history, legislation and statistics on Nurse Practitioners in Canada: http://www.cnaaiic.ca/CNA/documents/pdf/publications/Nurse_Practitioner_Workforce_Update_2006_e .pdf Another expanded nursing practice role that exists in Canada is the Clinical Nurse Specialist (CNS). The CNS is also an advanced practice nurse with additional graduate education, and functions within 5 domains; practitioner, consultant, educator, research and leader. CNSs also contribute to the primary health care framework by improving CAMEXUS - Draft Page 24 of 30 access to quality care. CNSs are often employed by hospitals or health care programs to advance and further develop evidence-based nursing practice. They usually spend less time in the practitioner realm compared to NPs and more time in the education and research roles and they also do not tend to function in the expanded scope of nursing practice (CNA, 2003). In 2005, the CNA released a report on Exploring New Roles for Advanced Practice Nurses. In this report, three additional advanced practice roles were identified for potential development in Canada; the nurse anaesthetist, the nurse midwife and the advanced practice nurse case manager. These roles are well established in a number of countries outside of Canada, including the United States, and well documented in the literature. In Canada, midwifery is legislated and regulated in several provinces, but it is currently considered an independent speciality as opposed to an advanced nursing practice role. For these roles to move forward as recognized advanced practice nursing positions, a number of factors would need to be addressed including enacting legislation and regulation, developing educational competencies and curriculum, funding and staffing educational programs and creating employment opportunities. Opportunities for developing new advanced practice nursing roles arise from physician shortages, gaps in service and change in political climate. These new roles may service to decrease waittime for surgical procedure, improve pain management, support healthy pre- and perinatal care and facilitate access to health care services in a timely and cost-effective manner (CNA, 2005). International Nursing Opportunities in Canada As Canada continues to experience a nursing shortage, there are active recruitment efforts and processes to encourage international registered nurses or students to move to Canada and work or study to become a nurse. Qualified nurses who have skills in speciality areas or are willing to work in small or remote communities are the most in demand (CNA, 20083), but all interested nurses and/or students are welcomed to review the application requirements and processes. Website Search Activity Using the following websites, answer these questions relating to international nursing opportunities in Canada: www.cna-aiic.ca www.nurseone.ca www.crnm.mb.ca www.srna.org 1. Is a visa required for international applicants to work as a nurse or study nursing in Canada? Yes/No CAMEXUS - Draft Page 25 of 30 2. What language requirements exist to work as a nurse in Canada? _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ 3. Where do international nurses apply for their license to practice? Briefly describe the application and registration process. _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ 4. Where can international nurses apply to work? _______________________________________________________________ _______________________________________________________________ References Canadian Nurses Association. (2008). Obtaining CNA Certification. Retrieved July 24, 2008 from http://www.cna-aiic.ca/CNA/nursing/certification/default_e.aspx Canadian Nurses Association. (2008). Canadian Nurse Practitioner Exam Program. Retrieved July 24, 2008 from http://www.cnaaiic.ca/CNA/nursing/npexam/default_e.aspx Canadian Nurses Association. (2008). Becoming a Registered Nurse: International Applicants. Retrieved July 26, 2008 from http://www.cnaaiic.ca/CNA/nursing/becoming/international/default_e.aspx Canadian Nurses Association. (2007, November). Advanced Nursing Practice. Retrieved July 24, 2008 from http://www.cnaaiic.ca/CNA/documents/pdf/publications/PS60_Advanced_Nursing_Practice_2007_e.pdf Canadian Nurses Association. (2006, October). 2005 Workforce Profile of Registered Nurses in Canada. Retrieved July 24, 2008 from http://www.cnaaiic.ca/CNA/documents/pdf/publications/workforce-profile-2005-e.pdf - Retrieved July 24, 2008 Canadian Nurses Association. (2006). The Regulation and Supply of Nurse Practitioners in Canada: 2006 Update. Retrieved July 24, 2008 from http://www.cnaaiic.ca/CNA/documents/pdf/publications/Nurse_Practitioner_Workforce_Update_2006_e .pdf Canadian Nurses Association. (2003, March). Clinical Nurse Specialist. Retrieved July 24, 2008 from http://cna- CAMEXUS - Draft Page 26 of 30 aiic.ca/CNA/documents/pdf/publications/PS65_Clinical_Nurse_Specialist_March_2003_ e.pdf Canadian Nurses Association. (2005, June). Exploring New Roles for Advanced Practice Nursing. Retrieved July 24, 2008 from http://cnaaiic.ca/CNA/documents/pdf/publications/Exploring_New_Roles_ANP-05_e.pdf Health Canada. (2008, June 27). About Health Canada. Retrieved July 24, 2008 from http://www.hc-sc.gc.ca/ahc-asc/index-eng.php CAMEXUS - Draft Page 27 of 30 Objective #6 Identify and analyze cultural factors impacting the nurse’s role in client advocacy in the three countries. Discussion Question: Identify and discuss a cultural issue that you feel impacts Canadian nursing today. Reading: Wasekeeskaw, F. H. (2003). Challenges for the new millennium: Nursing in first nations communities. In McIntyre, M & Thomlinson, E. (Eds.), Realities of Canadian nursing: Professional, practice and power issues. pp. 447-469. Philadelphia: Lippincott, Williams & Wilkins. Multicultural Nursing Care Canada is a country of many cultures and, as a nation, values the importance of respecting cultural ties, beliefs and traditions. Canadian cultures include a blend of: Aboriginal peoples, whose ancestors inhabited the land prior to the European settlers, Canadian-born descendents of the original European settlers and immigrants from England, France, Scotland, Ireland, the Ukraine and other countries, who often identify strongly with these familiar ties and traditions, and Non-native immigrants to Canada from many areas of the world, with many arriving from Asian and South Pacific areas. As most Canadians require nursing care at some point in their life, nurses must be able to provide culturally competent and sensitive nursing care for the cultures of all Canadian residents. This principle is embedded within the CNA Code of Ethics and culture is also considered one of the 12 key determinants of health (CNA, 2004). Canada is a bilingual country and has two official languages, French and English. Although many Canadians are not fluent in both languages and the most common spoken language in English, there are areas of the country with francophone communities where French is the preferred and primary language. Quebec residents are primarily francophone, and in addition, francophone communities are present in parts of Manitoba, New Brunswick and Ontario. In these areas, health care providers must be able to speak the French language to provide culturally sensitive and appropriate care. Website Search Activity Using the CNA Position Statement on Promoting Culturally Competent Care and the CNA Code of Ethics, provide a response to the two questions below. http://www.canaiic.ca/CNA/documents/pdf/publications/PS73_Promoting_Culturally_Competent_Care_ March_2004_e.pdf http://www.cna-aiic.ca/CNA/documents/pdf/publications/Code_of_Ethics_2008_e.pdf CAMEXUS - Draft Page 28 of 30 1. Briefly describe what the term ‘cultural competence’ means to you. _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ 2. What specific things can an individual nurse do to promote culturally sensitive nursing care? _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ First Nations Nursing Care Of special mention under multicultural care issues and advocacy is nursing care for the First Nations peoples. As mentioned in the course introduction to Canada, First Nations peoples are the descendents of the native Indian inhabitants of the country. This segment of the population is expanding quickly, and with this growth, the health care system must change and evolve to meet their unique health needs and challenges. In regards to specific health conditions, this group tends to experience higher rates of diabetes and diabetes-related complications and mental health illness, such as depression and youth suicide. Often First Nation communities are located in rural, northern or isolated areas where access to basic necessities and health care services are limited or absent in many cases. However, many First Nations individuals have moved from remote reserves to urban areas to seek a different lifestyle, but often they find themselves living in poverty and poor housing conditions in core city areas. By examining the determinants for health, concerns have been raised that many First Nations peoples and communities face inequities within the health care system (Wasekeesikaw, 2003). The overall responsibility for the health of all Aboriginal peoples, including First Nations individuals and communities, lies with the federal government under Health Canada’s First Nations and Inuit Health Branch (FNIHB). For further information on the history of health-related concerns of this group and the role of nurses and nursing in the delivery of health care services, refer to this section’s reading and visit the FNIHB website at http://www.hc-sc.gc.ca/ahc-asc/branch-dirgen/fnihb-dgspni/index-eng.php . References Canadian Nurses Association. (2004, March). Promoting Culturally Conpetent Care. Retrieved July 26, 2008 from http://www.cnaaiic.ca/CNA/documents/pdf/publications/PS73_Promoting_Culturally_Competent_Care_ March_2004_e.pdf Health Canada. (2008, May 25). First Nations and Inuit Health Branch. Retrieved July 26, 2008 from http://www.hc-sc.gc.ca/ahc-asc/branch-dirgen/fnihb-dgspni/index-eng.php CAMEXUS - Draft Page 29 of 30 Wasekeeskaw, F. H. (2003). Challenges for the new millennium: Nursing in first nations communities. In McIntyre, M & Thomlinson, E. (Eds.), Realities of Canadian nursing: Professional, practice and power issues. pp. 447-469. Philadelphia: Lippincott, Williams & Wilkins. 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