Professional Applications 2 Strategic Financial Management Manitoba Session INTRODUCTION COMMUNICATION SKILLS PROFESSIONAL SKILLS STUDY PLAN GENERAL SPECIFIC Lecturer: Manon Anders 633-5500 ext 250 (hit # to skip message) manders@rickis.com for WIKI invite: send email to manon.anders@gmail.com INTRODUCTION Professional SKILLS Communication SKILLS Effective Communication You need to have the professional skills (technical knowledge) so you are providing the “meat” for the discussion. A wonderful write-up of a nonrelevant issue is of no use to the reader. On the other hand, you need to be able to show your knowledge in a clear, coherent manner that the reader can understand and be able to use in his/her decision-making. A professional response integrates a discussion of the appropriate technical knowledge with a clearly communicated writing style. HOW FAR YOU GO DEPENDS ON HOW MUCH YOU KNOW and HOW MUCH YOU SHOW 1 COMMUNICATION SKILLS It is important to apply conceptual knowledge and exercise judgement. You will have to use your knowledge to solve practical problems. This means you will have to know what parts of that knowledge are relevant in a given situation. You also will need to be able to identify the problem from the facts provided. You will have to consider alternatives, analyze them using your core knowledge and exercise your judgement in choosing one alternative. Finally you must support your recommendation with a logical argument flowing from your analysis. If you cannot communicate your abilities, the marker cannot assess them. 1. Issue identification – Identify relevant facts and problems. Don’t forget to look for hints in the question that will lead you to identify minor/major issues. Use facts from the case, where applicable, to support your issue discussion and be prepared to explain the implications of the issue. 2. Consideration of alternatives – Identify what options exist for each problem. 3. Analysis – use your basic knowledge to assess the impact or outcome of each alternative for any given problem based on the relevant facts provided and any assumptions you are required to make. Integrate various subject areas, when applicable. 4. Recommendation – – Based on your analysis, you must make a suitable recommendation by weighing the relative merits of the alternatives Finally, you must convey your conclusion to the interested party, supported by a logical argument based on your analysis. The recommendation will depend on the usefulness of the possible outcome to the user. Many of the questions you will be facing on the PA exam will be presented in a case format (varying length and complexities). A structured approach to these cases will help you focus on addressing key issues and providing appropriate, effective analysis. Note: The WIR approach is a quick method to work your way through a series of issues. Describe the Weakness Describe the Implications of the weakness Provide a Recommendation to address the problem/weakness 2 SUGGESTED APPROACH TO CASE QUESTIONS 1) 2) 3) 4) Read the case Plan the response Write the response Review the response Read the case Begin with the “required” paragraph so that you have the right frame of reference as you read the case. Then carefully read through each paragraph. * Always keep your role, the “required”, and the user needs in mind. Note items for future reference by highlighting or making notes in the left column of the question paper. When you have identified a key issue, note it in the right hand column. (*Note: this approach does differ from the “skim first and then read through in more detail” approach referred to in the course module notes.) Plan the response Use a framework to prepare a “skeleton” of your response. The framework will help you flush out issues. You will find it easier to integrate issues in your overall discussion. Once the framework is completed, a quick review of the issues may identify a common theme running through many of these issues. If so, this will provide a clear direction for your response. (Refer to the “Framework Approach” file on the PA2 Wiki for more information on frameworks) The framework should consist of the following elements: Environment. This is where you identify your role, the “required”, the user(s) needs and any environmental factors which relate to the “required”. Issues. Identify issues, rank issues in order of importance (where applicable) and then perform qualitative and quantitative analysis. Qualitative discussion Most issues will have more than one alternative. Ensure you identify advantages and disadvantages for each alternative generated so that you can better support your final recommendation. Quantitative analysis This could include the use of exhibits (for questions that have a large amount of analysis required) or could be limited to a minor amount of analysis embodied directly in the 3 narrative. Exhibits should include assumptions (if necessary) and a conclusion. Recommendations. Most issues will require some form of recommendation, particularly if alternatives are involved. A quick way to remember this on your framework is to circle the alternative you recommend. Write the response Breadth: Cover a sufficient number of issues. Depth: Discuss each issue in sufficient depth. Major issues require more discussion and analysis than minor issues. User needs must be kept in mind when discussing issues. Effective Writing. Pages to note are: Tips for the Effective Writer – page 6 Length of sentences – page 36 Simplicity – page 49 & 50 Clarity – pages 55 & 56 Concrete, specific wording – page 59 to 61 (note: use facts from case to support your discussion) Passive and active voice – pages 61 to 63 Major sentence errors – page 74 to 76 Preparation (for essay questions) – page 207 Qualities of a good answer – page 212 * Use headings for issues. This provides more clarity to your report. Keep It Simple & Short – straight to the point, simple vocabulary and straight-forward sentences. Don’t use “big” words and long complicated sentences. This makes it difficult for the reader. The reader can become tired, lose interest and miss important items. (In an exam situation, the reader is the marker. You do not want the marker to miss any of your important points that are required to earn the competency.) The average sentence should be about 15 words long. The average paragraph should be about 4 to 5 sentences long. Review the response Save 5 to 10 minutes at the end so you have time to do a final review of your written responses. This should help you find spelling errors and allows you to insert a few brief lines of additional discussion of an existing issue or limited coverage of an issue that you missed in the framework. A recommendation that you missed can be quickly added. 4 PROFESSIONAL SKILLS Blackboard has course refreshers, module summaries and reference websites for the prerequisite courses which should be used to help you brush up on the required areas. CORE Accounting Theory & Contemporary Issues [AT1] Financial Accounting: Consolidations & Advanced Issues [FA4] Corporate Finance Fundamentals [FN1] Advanced Management Accounting [MA2] CORE RELATED External Auditing [AU1] Personal and Corporate Taxation [TX1] The course refreshers provide an overview of important topics and concepts, and suggest additional study resources. Also: CICA Handbook – standards up to January 2011 release of both the Accounting Handbook and the Assurance Handbook. Be familiar with both Part I (IFRS) and Part II (ASPE) of the Accounting Handbook and where each is applicable. Ethics Handbook (ERH) – Section A, Units C1, C2, C3, C4, and C6 of Section C and in particular, be familiar with key sections of the CGA Code of Ethical Principles and Rules of Conduct You will need to be able to integrate 2 or 3 of these areas in your discussion of issues so keep this in mind when you are studying various topics. * Read the blueprint for the PA2 exam to obtain a clear understanding of the expectations 5 STUDY PLAN GENERAL Recall of material studied after the first 20 minutes is much lower than recall of material studied in the first 20 minutes. Consequently, studying should be broken down into 20 minute periods, with a 5 to 10 minute break between each study period. It is recommended that you jot down what you have just learned (point form, from memory) at the end of the study period before taking your break. Recitation increases the likelihood of being able to recall what you have learned. Be realistic in setting a goal for each study period. Do not try to study too much. As a rule of thumb, 10 pages of technical material in 20 minutes is a good target. Start by assessing how much you already know about a particular topic to determine how much time you should be allocating to studying the resource material for this topic. As you read through the topic: Make a note of areas you feel you need to re-read in more depth, then go back and read these areas again. Make notations as you read to indicate important points, disagreements, confusion (yours...if you don’t understand the finer technical points). Write notes in point form from memory after you have finished reading. Review these notes to see if they properly recap what you have just read. Take a 5 to 10 minute break. Start on a new topic! 6 STUDY PLAN SPECIFIC Review List - Make a list of the technical areas you need to cover. Depending on your preferred method of study, you may want to either study by subject area (example: accounting, auditing, tax, etc) or you may want to select important issues and cover the issue by looking at the related subject areas (example: operating VS capital leases and the accounting, auditing, tax issues related to these leases). The advantage of the second approach is that it helps you work on integration of subject areas. Flesh out the list with key points. Review this list on a regular basis until you feel comfortable with your knowledge. Remember, you have already attained the technical knowledge through the courses you have taken. Now you have to polish up the weaker points and ensure you can quickly access your knowledge mentally. Study Plan – Determine how much time you think you will need to brush up on your technical knowledge and how much time you want to spend practicing your writing skills. Take a calendar and map out chunks of study time up to the week prior to the PA exam. Keep in mind the 20 minute studying “limit”. Ensure you incorporate some exam writing practice, using old exams. Follow your plan! “Study Buddy” - To ensure you can clearly communicate the technical knowledge you are reviewing it will be helpful to write test cases and questions, then arrange to have another student test mark your responses. When you are writing, you have a clear idea of what you are trying to say, but that does not mean you have succeeded in doing so for another reader. A “study buddy” can read your response and compare it to the suggested response. Then he/she can explain whether you have communicated your points effectively. This is a good way to identify technical and communication weaknesses in your writing. Study Group – Even better if you can several students together to form a study group! Refer to the “PA Study Groups” file on the PA2 Wiki for helpful hints when working in a study group. 7