GOVERNMENT OF NATIONAL CAPITAL TERRITORY OF DELHI
DIRECTORATE OF TRAINING: UNION TERRITORIES CIVIL SERVICES
Institutional Area, Shahdara, Behind Karkardooma Courts, Shahdara, Delhi 32
LEARNING UNITS OF TRAINING SESSIONS ON MANAGERIAL COMPETENCE IN HUMAN
RESOURCE MANAGEMENT
Name of the Package of Courses
Duration of the Course
Number of Sessions
Training Branch
Name of Course Coordinator
Enabling
Objectives
Session – I
Perspective
Session – II
Session – III
Session – IV
Overview
Session – V
Perspectives
Contents & Sequence
Method
of
Training
DAY - 1
Human Resource in the Government
– A background
- System during ancient India
Lecture,
- System during medieval period
PPT
- System during British time
- System during post – Independence
period
Changing scenario – Need for Human
Resource Management
- Globalization, Liberalization and its
Lecture,
effect
PPT
- Demand for public service delivery
- Private – Public Partnership
concepts
- Burgeoning competitive service
sector
- Demand for job relevant skills
Principles of Human Resource
Management
- Importance
of
individual
Lecture,
competencies
PPT
- Importance of open culture and
communication
- Importance of building trust and
credibility,
Commitment
and
motivation
- Importance continues improvement
- Staff welfare
Overview
- Government – A major employer
Lecture,
- Work force in the Government (both
PPT
Central and States)
o Gender division of the work force –
- Professional division
- Civil and Military
- Generalists and Specialists
o Nature of duties –
- Safety and Security
- Administration
- Health
- Education
- Science
and
Technology
Development
- Problems areas
DAY - 2
Major Areas in Human Resource
Management
- Traditional HRM versus Public
Lecture,
service driven HRM
PPT
- Individual
performance
versus
organizational performance
- Limited mindset versus public
centric mindset
Basic Managerial Competence
Three Days
Twelve (12)
II
Mr. Rajesh Bhatia,
Assistant Director
Training Material Performance Aid
and aid
Computer, Projector,
White Board etc.
Handouts
(if required)
Computer, Projector,
White Board etc.
Handouts
(if required)
Computer, Projector,
White Board etc.
Handouts
(if required)
Computer, Projector,
White Board etc.
Handouts
(if required)
Computer, Projector,
White Board etc.
Handouts
(if required)
- Autonomy, empowerment, multiskill development
Session –VI
Awareness
Session – VII
Awareness
Session –
VIII
Knowledge
Session – IX
Awareness
Session – X
Session –XI
Session –XII
Existing Practices, Problems and
Challenges in HR Management in
the Government
Practices
- Recruitment – direct, promotion,
adhoc contract
- Promotions
– absence
of
performance appraisal, seniority
cum merit principles
- Transfers & postings – absence
of clear policy
- Cadre-based systems
Challenges
- Colonial mindset
- Social
Obligation
of
the
Government
- Litigation
Problems
- Lack of accountability and
responsibility
- Dealing with placement agencies
- Shortage of skilled and dedicated
workforce
- Absence of clear objectives
IT and HRD
- For efficiency
- For transparency
- For public service delivery
Comparison between Human
Resource Management in Private
and Government Sector
- Customer Satisfaction
- Quality Assurance
Lecture,
PPT
Computer, Projector,
White Board etc.
Handouts
(if required)
Lecture,
PPT
Computer, Projector,
White Board etc.
Handouts
(if required)
Lecture,
PPT
Computer, Projector,
White Board etc.
Handouts
(if required)
Computer, Projector,
White Board etc.
Handouts
(if required)
Lecture,
PPT
Computer, Projector,
White Board etc.
Handouts
(if required)
Lecture,
PPT
Computer, Projector,
White Board etc.
Handouts
(if required)
Lecture,
PPT
Computer, Projector,
White Board etc.
Handouts
(if required)
DAY - 3
National Training Policy, State
Training Policy and HRD
Lecture,
Training objectives
PPT
Training concerns
Training for all
New Initiatives by the
Government in Human Resource
Management
- Performance appraisal
- Modification of ACR formats
- Sixth Pay Commission
- Performance Agreement
- Recommendations by ARC
HRM – Public Service Delivery
and Governance
- Manpower Planning
- Importance of HR for projects
Managing HR – Some Areas and
Prescriptions
- HR advising employees personal
tax planning