KENYA POST OFFICE SAVINGS BANK ANNUAL REPORT AND FINANCIAL STATEMENTS 31ST DECEMBER 2009 KENYA POST OFFICE SAVINGS BANK ANNUAL REPORT AND FINANCIAL STATEMENTS 31st DECEMBER 2009 CONTENTS PAGE Chairman’s Statement 2-4 Managing Director’s Statement 5-6 Report of the Directors 7 Statement of Directors’ Responsibilities 8 Corporate Governance Statement 9 - 11 Corporate Social Responsibility Statement 12 - 13 Report of the Independent Auditors 14 Statement of Financial Position 15 Statement of Changes in Reserves 16 Statement of Comprehensive Income 17 Statement of Cashflows 18 Notes to the Financial Statements 19 - 37 Network of Branches and Sub-branches 38 - 40 Page 1 of 41 KENYA POST OFFICE SAVINGS BANK CHAIRMAN’S STATEMENT I am pleased to present the Annual Report and Financial Statements of Kenya Post Office Savings Bank (Postbank) for the year ended 31st December 2009. Economic Overview Postbank’s performance should be viewed in the context of the country’s economic performance. Kenya’s economy is estimated to have grown by 2.5%. This has been attributed to the reduction in performance in the agricultural and forestry sector which was caused by the drought during the year. Due to reduction in water levels the government had to ration electricity which affected the manufacturing industries as a result of high energy costs. The overall inflation for 2009 stood at 9.37 %. There was therefore a decline driven by reduction in food and housing inflation by 1% 0.5% towards the end of the year. Relatively low rainfall contributed to the food shortages further aggravating the inflationary trend. Inflation is expected to slow down in view of measures being taken by the government to ensure adequate food supplies and declining international crude oil prices. There was as small decrease observed in the 91-day Treasury Bills rate ranging from 7.3% in mid year and a further decline towards the end of the year to 6.7%. Financial Sector In the foreign exchange market, the Kenyan shilling suffered increased volatile against major world currencies in the year under review. The shilling weakened against the US dollar. However there was a slight appreciation of the Euro towards the end of the year to close at 108.40. The performance in the Nairobi Stock Exchange improved towards the end of the year. The improvement was due to foreign interest and in the fourth quarter due to interest from local institutional investors. Trading in bonds was automated during the year which increased the trading activities and turn round time in the Nairobi Stock Exchange Challenges Postbank continued to face a number of challenges even as she endeavored to improve services to her customers. Some of the key challenges were; 1. The amendment of the Section 16A of the Banking Act prohibiting commercial Banks charging of fees on savings accounts .Postbank had to respond to the environmental change leading to substantial loss of revenue. 2. The dynamic nature of the business environment. This continued to remain competitive. 3. The Kenya Post Office Savings Bank Act which continues to curtail offering of credit and other related financial services. 4. The fact that Postbank is not capitalized hinders its full potential. Year 2009 Results During the year, Postbank’s gross income declined from Kshs.2.188 billion in 2008 to Kshs.1.919 billion a 12.29%. Customer deposits recorded a 11.98% increase to close at Kshs.10.462 billion. The increase in customer deposit is largely attributed to aggressive customer recruitment and efficiency due to the Page 2 of 41 KENYA POST OFFICE SAVINGS BANK CHAIRMAN’S STATEMENT...(Continued) new business model. However the strong competition and Postbank not being able to lend have continued to affect the overall performance. The high level of inflation and drought situation in Kenya did not also assist the Bank to performance better as this resulted in reduced propensity to save. The Bank fully funded the Voluntary Early Retirement Scheme which reduced the profit for the year. Corporate Governance and Social Responsibility Postbank has put in place a clear Board structure incorporating committees for Risk, Human Resources and Audit to ensure focus on delivery of her responsibilities. All Committees of the Board are chaired by a member of the Board. A number of members of the management team are incorporated in the Board Committees as invitees to add value to key Board decisions. This structure ensures the Board pays attention to the critical areas of business and provides timely guidance and to capitalize on opportunities and mitigate risks. The Board continues being guided by its Charter. In compliance with the current Central Bank of Kenya (CBK) prudential guidelines, Postbank makes concerted efforts to approach her business from a risk perspective. To this end, a Board Risk Committee was established in 2008 to guide the Bank in risk aspects of its operations and continued doing so in 2009. On Corporate Social Responsibility, Postbank is committed to assist the communities she does business with. Postbank views herself as an agent of social change. Our focus has been to participate in social transformation processes that makes the lives of the needy better, particularly the vulnerable, socially and economically marginalized segments of our society. This has been the philosophy of our corporate social responsibility. In 2009, Postbank participated in community needs in areas of health, education and environment management. Among the main beneficiaries of Postbank’s Corporate Social responsibility were; Faza fire tragedy, Heal the Scars Project, Kajiado Dalalekutock Food aid and Student in Free Enterprise (SIFE). The Bank is the sponsor of Kenya Post Office Savings Bank (Defined Benefit) Scheme and the KPOSB (Defined Contribution) Scheme. Risk Management In compliance with the current Central Bank of Kenya (CBK) prudential guidelines, Postbank makes concerted efforts to approach her business from a risk perspective while developing new products and carrying out her business. The Future With a dynamic and competitive financial environment, Postbank’s resolve is to be more customercentric and more focused to offering market-led solutions to these needs. Postbank is confident that the efficiencies envisaged from the new service delivery system and with the Government amending the KPOSB Act to allow the Bank to lend will be realized in 2010. Page 3 of 41 KENYA POST OFFICE SAVINGS BANK CHAIRMAN’S STATEMENT...(Continued) Appreciation I want to thank the Government for continued facilitation and support. The esteemed customers and business partners for their continued support. The management and staff for their dedication which resulted in the increase in customer deposits. I would also like to thank my fellow Directors for their continued support, timely guidance and decision making. We look forward to working together towards meeting and exceeding customers and shareholder’s expectation in the coming year and I look forward to your continued support. CHAIRMAN ………………………………… DATE: MARCH, 2010 Page 4 of 41 KENYA POST OFFICE SAVINGS BANK MANAGING DIRECTOR’S STATEMENT We have continued to provide solid savings services to the 1.2 million customers that have found a safe home for their savings at Postbank. During the year 2009 after successfully implementing the new Business Model in 2008, the Board and Management decided that it was time the Bank was restructured to be able to meet the challenges ahead and to remain competitive. Transformation During the year, the Board approved a Voluntary Early Retirement Scheme that commenced towards the end of the year with 300 staff opting to retire. The scheme offered an incentive to staff to retire early from the Bank. The Bank also carried out an assessment with all the staff undergoing an aptitude test. This will enable the Bank to deploy staff at the right job using the right skills and to train those who do not have the necessary skills as we move forward. Postbank also operates under performance contract guidelines and this has now been entrenched through Balanced Score Card performance management system. Branch Network During the year, the branch network expanded to 91 branches, four new branches were opened at Kehancha, Mlolongo, Kajiado and Watamu while Muranga branch was relocated to strategic location within the central business district The Bank continued to use the over 350 Post Offices on agency basis. A total of sixteen sub-agents were appointed to deal with remittance business on behalf of the Bank. Products and innovations Postbank continued to offer a wide range of products and services to customers. Three new products were introduced during the year to give customers a wide choice. These products are Pamoja Account that targets the groups normally called “Chama’s”, a Bancassurance product which is a medical cover which is being offered to our customers through a partnership with an insurance provider and MoneyGram money transfer services. During the year the bank also enhanced it service delivery by introducing SMS banking and utility payments. Automation The New Business Model delivery platform that uses the Teller Point of Sale (POS) terminal has resulted in a lot of efficiency in processing transactions in all the branches and significant cost saving have been realised. Postbank is the pioneer in Kenya financial sector in using Teller POS terminals. Postbank expanded her ATM network to 26 and continued to serve customers through the PesaPoint and Kenswitch ATMs networks of which the Bank is a member. The number of ATMs the Postbank customers can access increased to about 658 in 2009. This enhanced access to financial services. Negotiations continued during the year for the Bank to install the Point of Sale (POS) terminals in all major locations of the major agent. This will enhance customer services and make it efficient in all locations of the major agent. Performance Contracts The 2009 Performance Contact between the Chairman and the Managing Director was signed on December 24th 2008 . The Performance Contract was cascaded to all levels by 15th February 2009 and performance was monitored against the agreed benchmark and reported on throughout the year as per the Contract with the government. The Performance Contracts Evaluation for 2008 was Page 5 of 41 received from the government and Postbank’s performance was rated as “GOOD”. KENYA POST OFFICE SAVINGS BANK MANAGING DIRECTOR’S STATEMENT..... (Continued) On service quality, Postbank continued to adhere to the service quality requirements of ISO 9001:2000 which was attained in December 2007. The Bank continues to ensure quality service to external and internal customers as outlined in the Service Charter. Strategic networking Postbank maintained strategic relationships with key institutions such as; World Savings Bank Institute (WSBI) WSBI is the largest association of savings and retail banks in the world. It gives the savings banks a platform to network with each other. In 2009 the Managing Director of Postbank continued to be the President of WSBI Africa Group until April 2009 when the chair went to Botswana. The Managing Director however continued to be one of the members of the WSBI Board representing the African savings banks. Through a competitive process, Postbank also won the WSBI- Bill and Melinda Gates Foundation grant. Through this grant, Postbank will expand the agency network and thus offer more Kenyans access to affordable financial services. Association of Savings Bank in East Africa (ASBEA) This is an Association of Savings Banks in East Africa which enables the savings banks to share challenges they may have and also to offer support to each other. Financial Deepening Trust Kenya [FSD] Postbank continued to partner with FSD in organisation alignment program in 2009. Postbank continues to also have relationships with other organizations such as HELB, Kenya Power and Lighting (KPLC) Stanbic and Citi among other key local and international partners. Appreciation I would like to thank our customers for their great support through out the year and all staff for their dedication. I would also like to thank the Board for their support and guidance. We as Management shall endeavour to perform better during the 2010. A. Nyambura Koigi, MBS Managing Director. Page 6 of 41 KENYA POST OFFICE SAVINGS BANK REPORT OF THE DIRECTORS FOR THE YEAR ENDED 31ST DECEMBER 2009 The Directors have the pleasure in presenting their report and final draft of accounts for the year ended 31st December 2009. Principal Activity The Bank is primarily engaged in the mobilisation of savings for national development and operates under the Kenya Post Office Savings Bank Act Cap 493B. In addition, the Bank offers local and international credit cards under the sponsorship of a commercial bank, funds remittance collections and disbursement as well as safe custody services. Results The results for the year are as set out on page 17. Directors The Directors who served during the year to the date of this report were:Wilson Kinyua Prof. Peter O K’obonyo Dr Isabella Musyoka–Kamere Thomas Mutugu Joseph K. Kinyua Chiboli I. Shakaba A. Nyambura Koigi Chairman Director Director Director PS, Ministry of Finance Alt. Representing PS. Ministry of Finance Managing Director Auditors The auditors are the Kenya National Audit Office. By order of the Board. M. N. KAGIRI - MBIJIWE (MRS) ……………………….. COMPANY SECRETARY Page 7 of 41 Appointed 04-01-2007 Appointed 04-01-2007 Appointed 04-01-2007 Re-appointed 21/12/2007 Appointed May 2004 Appointed 03-12-2005 Re-appointed 01-07-2008 KENYA POST OFFICE SAVINGS BANK STATEMENT OF DIRECTORS RESPONSIBILITIES The State Corporations’ Act requires the Directors to prepare financial statements for each financial year, which gives a true and fair view of the state of affairs of the Bank as at the end of the financial year and of the operating results for that year. It also requires the Directors to ensure the Bank keeps proper accounting records, which disclose with reasonable accuracy, at any time, the financial position of the Bank. They are also responsible for safeguarding the assets of the Bank. The Directors accept responsibility for the annual financial statements, which have been prepared using appropriate accounting policies supported by reasonable and prudent judgements and estimates, in conformity with International Financial Reporting Standards and in the manner required by the State Corporations’ Act. The Directors are of the opinion that the financial statements give a true and fair view of the state of the financial affairs of the Bank and of its operating results. The Directors further accept responsibility for the maintenance of accounting records, which may be relied upon in the preparation of financial statements, as well as adequate internal control systems. Nothing has come to the attention of the Directors to indicate that the Bank will not remain a going concern for at least the next twelve months from the date of this statement. CHAIRMAN: …………………………. MANAGING DIRECTOR: ………………….. DATE: MARCH, 2010 Page 8 of 41 KENYA POST OFFICE SAVINGS BANK CORPORATE GOVERNANCE STATEMENT Postbank is committed to the standards of corporate governance as set by the government for the public sector from time to time and the Central Bank of Kenya on respective services offered by Postbank. The Board of Directors is responsible for the long term strategic direction for profitable growth for the Bank while being accountable to the shareholder for ensuring that Postbank complies with the law and the highest standards of corporate governance and business ethics. The Directors attach great importance to the need to conduct the business and operations of Postbank with integrity and in accordance with generally accepted corporate practice and endorse the internationally developed principles of good corporate governance. Board of Directors The Board is made up of directors of whom 5 are non-executives including the Chairman. Directors are given appropriate and timely information so that they can maintain full and effective control over strategic, financial, operational and compliance requirements. The day-to-day running of Postbank has been delegated to the Managing Director. The Board retains responsibility for establishing and maintaining the internal control over the strategic financial, operational and compliance issues. The Board is responsible of ensuring succession planning and commencement of the recruitment of the CEO. Board Meetings The Board of Directors meet on quarterly basis or as required monitoring the implementation of Postbank’s planned strategy and reviewing it in conjunction with its financial performance. Specific reviews are also undertaken on operational issues and future planning. At the end of each financial year, the Board reviews itself, Board Committees, Managing Director and Senior Management staff against targets agreed to at the beginning of the year. The Board held 8 Meetings which comprised of Special Meetings during the year under review. Board Committees The Board has created the three Principal committees which meet regularly under well defined and materially delegated terms of reference set by the Board. Risk Board Committee This Committee was set up to oversee Postbank’s appreciation and mitigation of all risks in the business. It meets quarterly to advise the business on all matters pertaining to, legal, operational, financial, environmental, information technology and other risks and evaluates all new products and services. The Committee had 3 meeting during the year. Audit Committee The Audit Committee meets quarterly, or as required. In accordance with regulatory requirement, the Committee comprises non-executive members of the Board who are independent of the day-to-day management of the bank’s operations. The Head of Internal Audit reports to the Audit Committee functionally. The Committee deals with all matters relating to the financial statements and internal control systems of Postbank. The Committee held 3 Meetings during the year under review. Page 9 of 41 KENYA POST OFFICE SAVINGS BANK CORPORATE GOVERNANCE STATEMENT...(Continued) Staff Board Committee This Committee meets quarterly to review human resource policies and make suitable recommendations to the Board on Senior Management appointments. The Committee met 5 times during the year under review. Code of Ethics Postbank is committed to the Public Officers Integrity and Ethics Act 2003 and Kenya AntiCorruption and Economic Crimes Act 2003. Communication with Shareholder Postbank is committed to ensuring that shareholder and the Parliament are provided with full and timely information about its performance. This is usually done through the distribution of the Bank’s quarterly Reports to the Inspectorate of State Corporations and the Ministry of Finance and specifically the Annual reports to the Clerk of the National Assembly for distribution to the Members of Parliament. Postbank is in compliance with its obligations under the KPOSB Act, State Corporations Act and Central Bank of Kenya guidelines relating to remittances services together with other guidelines issued there-under by the government. Directors’ Emoluments and Loans The aggregate amount of emoluments paid to Directors for services tendered during the Year 2009 is disclosed in Note 26 to the Financial Statements. There were no loans to sitting non-executive Directors at any time during the year. Board and Board Committees Attendance The following table gives the record of Postbank’s Board and its Committee Meetings for the year ended December 31st 2009. Page 10 of 41 KENYA POST OFFICE SAVINGS BANK CORPORATE GOVERNANCE STATEMENT (Continued) NUMBER OF MEETINGS HELD MAIN AUDIT BOARD RISK STAFF SPECIAL BOARD COMMITTEE COMMITTEE BOARD BOARD COMMITTEE 5 3 3 5 2 MEETINGS ATTENDED WILSON KINYUA CHIBOLI SHAKABA THOMAS MUTUGU PROF. PETER K’OBONYO DR. ISABELLA KAMERE A. NYAMBURA KOIGI 5 N/A N/A N/A 2 5 3 3 5 2 5 N/A 3 5 2 4 2 N/A 5 2 4 3 3 N/A 2 5 N/A 3 5 2 CHAIRMAN ………………………… MANAGING DIRECTOR …………………….. DATE MARCH, 2010 Page 11 of 41 KENYA POST OFFICE SAVINGS BANK CORPORATE SOCIAL RESPONSIBILITY STATEMENT Postbank is committed to assist the communities she does business with and views herself as an agent of social change. Our focus has been to participate in social transformation processes that make better the lives of the needy, particularly the vulnerable, socially and economically marginalized segments of our society. This has been the philosophy of our corporate social responsibility. Postbank, charged with the responsibility of mobilizing resources for national development supports community driven social and development initiatives aimed at creating situations conducive for individuals, groups and the community’s improvement. We believe that our people are not ignorant of their own plight and are able to identify and prioritize their development needs. We also understand that, people, however poor they may be, know the right interventions to their problems. We therefore work with communities by supporting them implement some of their priority projects that provide sustainable solutions to their problems. This way, we participate fully in the process of positive social change that is meaningful and beneficial to low income people. The objectives of Postbank’s involvement in Corporate Social Responsibility are to create and maintain Postbank business credibility, to create situations that enable communities and societies realize their full potential, to empower people in terms of information, education and communication. Postbank focuses on three main areas namely Education, Health and the Environment Education We target marginalized areas whose dependants have been socially and economically excluded. This sector also addresses sponsorship needs of professional bodies like Students in Free Enterprise (SIFE) and alumni in colleges of higher learning and universities. This helps to cultivate and maintain the required linkage between the institutions and the industry .Other activities undertaken by students such as publication of education materials, educational and achievement awards for distinguished service to society are also considered. This sector will therefore aim at creating a solid foundation for responsible future citizens. In this regard, some of the organizations that the bank has supported in 2009 include the SIFE-Kenya essay writing competition on development through savings or through credit and sponsorship of the judgment on the competition. The objective was to prepare the next generation of entrepreneurs and business leaders and create a better world for all. The initiative was also aimed at promoting a savings culture among the youth in addition to promoting STEP Account as the product of choice. We participated in the second cycle of the annual junior achievement job shadow week where students are given an opportunity to experience and interact with the actual job environment. In addition, Postbank donated to the Junior achievement –Kenya Coin- Chain competition in their initiative to support the needy children in the areas of education. Page 12 of 41 KENYA POST OFFICE SAVINGS BANK CORPORATE SOCIAL RESPONSIBILITY..(Continued) Postbank staff joined other corporations in an initiative to support education for the needy children through a Coin-Chain competition organized by the Junior Achievement-Kenya. Health This covers areas of primary health; HIV/AIDS prevention, care and support for orphans, vulnerable children and disadvantaged elderly. The assistance takes the form of cash, medical equipment and sponsorship of medical camps and health promotion campaigns. In 2009, we participated in Heal the scars project and the Kajiado Dalalekutok food aid. Environment Management The bank has actively been involved in environmental cleanliness and has therefore collaborated with all other environmentally sensitive players in beautification of our surroundings and therefore making them more habitable. Such initiative is the collaboration with the Nairobi Central district Association (NCBDA) in the beatification of Nairobi City. Emergency Response The bank continues to give assistance to those situations of environmental and social nature that may occur and negatively affect the society. Response has been made on challenges of famine, floods and conflicts e.g. the Nakumatt/Molo fire victims’ fund and the Faza Fire Fund. Postbank will continue to work to help make a difference in the lives of people. Our Corporate Social Responsibility engagements will continue to be decided upon evaluation of proposals and the available budgets in line with our corporate social responsibility policy. CHAIRMAN ……………………….. DATE: MARCH, 2010 MANAGING DIRECTOR …………………… Page 13 of 41 KENYA POST OFFICE SAVINGS BANK REPORT OF THE CONTROLLER AND AUDITOR GENERAL ON FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST DECEMBER 2009 Page 14 of 41 KENYA POST OFFICE SAVINGS BANK STATEMENT OF FINANCIAL POSITION AS AT 31st DECEMBER 2009 ASSETS Bank and cash balances Investments in Treasury Bills and Bonds Funds on call and short notice Other investments Debtors, prepayments and other assets Deferred asset Capital work-in-progress Fixed assets LIABILITIES Creditors Premium Bonds Customers’ savings and deposit accounts GOK Pension Reserve Fund Bearer Bonds NET ASSETS REPRESENTED BY: Capital Reserves Revenue Reserves 2009 NOTE Kshs 809,362,668 9 10,075,321,034 10 309,741,025 11 29,635,549 12 3,130,053,439 13 153,998 14 15 999,317,356 15,353,585,068 2008 Kshs 1,147,630,736 8,720,825,271 284,100,000 29,629,474 3,583,973,151 153,998 9,420,832 1,083,644,098 14,859,377,559 16 2,578,286,335 7,889,300 10,462,830,924 684,832,243 220,002,615 13,953,841,416 3,026,723,811 7,889,300 9,342,406,355 246,835,945 220,002,615 12,843,858,026 1,399,743,652 2,015,519,533 471,403,491 928,340,161 1,399,743,652 471,403,491 1,544,116,042 2,015,519,533 17 18 The notes set out on pages 19 to 37 form an integral part of these financial statements. The accounts were approved by the Directors on ……………… and signed on its behalf by: ……………………………………………………) Director ................................................................................) Director Page 15 of 41 KENYA POST OFFICE SAVINGS BANK STATEMENT OF CHANGES IN RESERVES AS AT 31st DECEMBER 2009 At 1st January 2008 Profit for the year At 31st December 2008 Capital Reserves Revenue Reserves TOTALS Kshs. Kshs. Kshs. 471,403,491 1,473,050,528 1,944,454,019 71,065,514 71,065,514 0 471,403,491 1,544,116,042 2,015,519,533 Prior year adjustment 0 (1,086,900) (1,086,900) Loss for the year 0 (614,688,981) (614,688,981) At 31st December 2009 471,403,491 928,340,161 1,399,743,652 The notes set out on pages 19 to 37 form an integral part of these financial statements. Capital reserve arose out of revaluation of land and buildings done in 2002. Page 16 of 41 KENYA POST OFFICE SAVINGS BANK STATEMEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 31st DECEMBER 2009 INCOME NOTE 2009 Kshs. 2008 Kshs. Interest on placement with banks Interest on Government securities Fees and commissions 19 Interest on PCK balances Interest on staff loans Interest on Personal Development Loan - staff loans Rental income Interest on Visa balances (Local & International) Forex Gain on Money Transfer Other Income 20 Total Income 11,171,422 1,293,813,968 420,459,277 14,088,771 15,057,931 18,590,528 21,154,629 16,309,203 44,382,204 64,045,708 1 ,919,073,641 18,514,166 1,142,969,952 790,101,071 22,150,547 14,866,467 19,283,485 36,482,243 15,205,231 47,529,141 81,793,423 2,188,895,726 DIRECT EXPENSES Interest expense Operating Stationery Bonus & Prizes Visa charges Independent Agent Commission Shared cost Premium paid (commissions) Write offs & Charge offs ATM process charges ATM cards cost Total Direct Expenses 180,600,092 6,090,855 479,885 3,668,931 12,214 3,130,744 20,102,000 977,460 11,549,442 2,963,218 229,574,841 134,908,915 10,209,611 471,297 2,177,442 0 3,750,067 3,666,667 0 6,028,864 12,710,485 173,923,348 1,689,498,800 2,014,972,378 1,644,539,183 296,714,457 78,811,430 139,990,071 10,000 22,511,624 121,611,016 2,304,187,885 1,407,677,515 247,886,556 48,672,965 149,845,083 0 41,035,254 48,789,492 1,943,906,865 21 GROSS PROFIT OTHER EXPENSES Administration Expenses Establishment Expenses Selling Expenses Depreciation Research & Development Bank Charges & Commissions Bad and doubtful debts Total Other Expenses NET PROFIT/(LOSS) 22 23 24 25 26 (614,688,981) The notes set out on pages 19 to 37 form an integral part of these financial statements. Page 17 of 41 71,065,514 KENYA POST OFFICE SAVINGS BANK STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31st DECEMBER 2009 2009 Kshs. 2008 Kshs. CASH FLOWS FROM OPERATING ACTIVITIES (Loss)/Profit for the year Adjustments for:Depreciation Rental Income (614, 688, 981) 71,065,514 139,990,071 (21,154,629) 149,845,083 (15,918,473) Dividend income Gain/ (Loss) on Disposal of Fixed Assets Appreciation/Diminution in value of quoted investments Operating profit/(loss) before working capital changes (8,835) (634,700) 6,075 (496,490,999) (37,500) 0 182,375 205,136,999 (Increase)/ Decrease in Debtors Increase/(Decrease) in Creditors Increase/(Decrease)Customer deposits and Premium Bonds GoK Pension Reserve fund account Net cash flows from operating activities 452,820,666 (429,595,812) 1,120,424,569 437,996,298 1,581,645,721 (32,658,554) (341,803,504) (1,746,519,608) 246,835,945 (1,874,145,721) CASH FLOWS FROM INVESTING ACTIVITIES Purchase of fixed assets Capital work in progress Proceeds from sale of assets Rental income Dividend Income Net cashflows from investing activities (55,663,334) -9,420,832 634,700 21,154,629 8,835 (43,286,002) (83,492,548) -7,272,510 0 15,918,473 37,500 (74,809,085) CASH FLOWS FROM FINANCING ACTIVITIES 0 0 Net cash flows from financing activities 0 0 Net increase in cash and cash equivalents 1,041,868,720 (1,743,817,807) Cash and cash equivalents at the beginning of the year 10,152,556,007 11,896,373,814 Cash and cash equivalent at the end of the year (Note 27 11,194,424,727 10,152,556,007 Page 18 of 41 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31st DECEMBER 2009 1. (a) SIGNIFICANT ACCOUNTING POLICIES Basis of Accounting The accounts are prepared under the historical cost convention as modified by the revaluation of certain fixed assets. Revenue Recognition Income is recognised on an accrual basis. (b) (i) Interest Interest income and expense are recognised in the statement of comprehensive income using the effective interest method. The effective interest rate is the rate that exactly discounts the estimated future cash payments and receipts through the expected life of the financial asset or liability (or, where appropriate, a shorter period) to the carrying amount of the financial asset or liability. The effective interest rate is established on initial recognition of the financial asset and liability and is not revised subsequently. The calculation of the effective interest rate includes all fees paid or received, transaction costs, and discounts or premiums that are an integral part of the effective interest rate. Transaction costs are incremental costs that are directly attributable to the acquisition, issue or disposal of a financial asset or liability. Interest income and expense presented in the statement of comprehensive income include: (ii) interest on financial assets and liabilities at amortised cost on an effective interest rate basis; interest on available-for-sale investment securities on an effective interest basis; and interest income and expense on all trading assets and liabilities are considered to be incidental to the bank’s trading operations and are presented together with all other changes in the fair value of trading assets and liabilities in net trading income. Fees and commission income Fees and commission income that are integral to the effective interest rate on a financial asset or liability are included in the measurement of the effective interest rate. Other fees and commission income, including account servicing fees, are recognised as the related services are performed. (iii) Foreign currency transactions Transactions in foreign currencies during the year are converted into Kenya Shillings at the rates ruling at the transaction dates. Assets and liabilities at the statement of financial position date which are expressed in foreign currencies are translated into Kenya shillings at rates ruling at the statement of financial position date. The resulting realised and unrealised differences from conversion and translations are recognised in the statement of comprehensive income. Page 19 of 41 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 2. FINANCIAL ASSETS AND LIABILITIES (a) Recognition The bank initially recognises loans and advances, deposits and debt securities on the date at which they are originated. Purchases and sales of financial assets are recognised on the trade date at which the bank commits to purchase or sell the asset. A financial asset or liability is initially measured at fair value plus (for an item not subsequently measured at fair value through profit or loss) transaction costs that are directly attributable to its acquisition or issue. (b)Classification The bank classifies its financial assets in the following categories: financial assets at fair value through profit or loss; loans and receivables; held-to-maturity investments; and available-for-sale financial assets. Management determines the classification of its investments at initial recognition. i) Financial assets at fair value through profit or loss This category has two sub-categories: financial assets held for trading, and those designated at fair value through profit or loss at inception. A financial asset is classified in this category if acquired principally for the purpose of selling in the short term or if so designated by management. ii) Loans and receivables Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. They arise when the bank provides money directly to a debtor with no intention of trading the receivable. These include advances to staff, Visa credit to customers and placements with other banks. Loans are initially measured at fair value plus incremental direct transaction costs, and subsequently measured at their amortised cost using the effective interest method. iii) Held-to-maturity Held-to-maturity investments are non-derivative financial assets with fixed or determinable payments and fixed maturities that the Bank’s management has the positive intention and ability to hold to maturity. Were the Bank to sell other than an insignificant amount of heldto-maturity assets, the entire category would be tainted and reclassified as available for sale. These include Treasury Bills, Treasury Bonds and Government Stock. Page 20 of 41 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 iv) Available-for-sale Available-for-sale investments are those intended to be held for an indefinite period of time, which may be sold in response to needs for liquidity or changes in interest rates or exchange rates. Purchases and sales of financial assets at fair value through profit or loss, held to maturity and available for sale are recognised on trade-date, the date on which the Bank commits to purchase or sell the asset. Loans are recognised when cash is advanced to the borrowers. Financial assets are initially recognised at fair value plus transaction costs for all financial assets not carried at fair value through profit or loss. Financial assets are derecognised when the rights to receive cash flows from the financial assets have expired or where the Bank has transferred substantially all risks and rewards of ownership. Available-for-sale financial assets and financial assets at fair value through profit or loss are subsequently carried at fair value. Loans and receivables and held-to-maturity investments are carried at amortised cost using the effective interest method. Gains and losses arising from changes in the fair value of the financial assets at fair value through profit or loss category are included in the statement of comprehensive income in the year in which they arise. Gains and losses arising from changes in the fair value of available-for-sale financial assets are recognised directly in equity, until the financial asset is derecognised or impaired at which time the cumulative gain or loss previously recognised in equity should be recognised in profit or loss. However, interest calculated using the effective interest method is recognised in the statement of comprehensive income. (v) Identification and measurement of impairment of financial assets At each statement of financial position date the Bank assesses whether there is objective evidence that financial assets not carried at fair value through profit or loss are impaired. Financial assets are impaired when objective evidence demonstrates that a loss event has occurred after the initial recognition of the asset, and that the loss event has an impact on the future cash flows on the asset than can be estimated reliably. The Bank considers evidence of impairment at both a specific asset and collective level. All individually significant financial assets are assessed for specific impairment. All significant assets found not to be specifically impaired are then collectively assessed for any impairment that has been incurred but not yet identified. Assets that are not individually significant are then collectively assessed for impairment by grouping together financial assets (carried at amortised cost) with similar risk characteristics. Objective evidence that financial assets (including equity securities) are impaired can include default or delinquency by a borrower, restructuring of a loan or advance by the Bank on terms that the Bank would otherwise not consider, indications that a borrower or issuer will enter bankruptcy, the disappearance of an active market for a security, or other observable data relating to a group of assets such as adverse changes in the payment status of borrowers or issuers in the group, or economic conditions that correlate with defaults in the group. In assessing collective impairment the Bank uses statistical modelling of historical trends of the probability of default, timing of recoveries and the amount of loss incurred, adjusted for management’s judgement as to whether current economic and credit conditions are such that the actual losses are likely to be greater or less than suggested by historical modelling. Default rate, loss rates and the expected timing of future recoveries are regularly benchmarked against actual outcomes to ensure that they remain appropriate. Page 21 of 41 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 Impairment losses on assets carried at amortised cost are measured as the difference between the carrying amount of the financial assets and the present value of estimated cash flows discounted at the assets’ original effective interest rate. Losses are recognised in the statement of comprehensive income and reflected in an allowance account against loans and advances. Interest on the impaired asset continues to be recognised through the unwinding of the discount. When a subsequent event causes the amount of impairment loss to decrease, the impairment loss is reversed through the statement of comprehensive income. Impairment losses on available-for-sale investment securities are recognised by transferring the difference between the amortised acquisition cost and current fair value out of equity to the statement of comprehensive income. When a subsequent event causes the amount of impairment loss on an available-for-sale debt security to decrease, the impairment loss is reversed through the statement of comprehensive income. However, any subsequent recovery in the fair value of an impaired available-for-sale equity security is recognised directly in equity. Changes in impairment provisions attributable to time value are reflected as a component of interest income. (vi) Derecognition The Bank derecognises a financial asset when the contractual rights to the cash flows from the financial asset expire, or when it transfers the rights to receive the contractual cash flows on the financial asset in a transaction in which substantially all the risks and rewards of ownership of the financial asset are transferred. The Bank derecognises a financial liability when its contractual obligations are discharged or cancelled or expire. The Bank enters into transactions whereby it transfers assets recognised on its statement of financial position, but retains either all or substantially all of the risks and rewards of the transferred assets or a portion of them. If all or substantially all risks and rewards are retained, then the transferred assets are not derecognised from the statement of financial position. Transfers of assets with retention of all or substantially all risks and rewards include, for example, securities lending and repurchase transactions. c. Impairment for non-financial assets The carrying amounts of the Bank’s non-financial assets are reviewed at each reporting date to determine whether there is any indication of impairment. If any such indication exists then the assets’ recoverable amount is estimated. An impairment loss is recognised if the carrying amount of an asset or its cashgenerating unit exceeds its recoverable amount. A cash-generating unit is the smallest identifiable asset group that generates cash flows that largely are independent from other assets and groups. Impairment losses are recognised in the statement of comprehensive income. Impairment losses recognised in respect of cash-generating units are allocated first to reduce the carrying amount of any goodwill allocated to the units and then to reduce the carrying amount of the other assets in the unit (group of units) on a pro-rata basis. Page 22 of 41 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 3). FINANCIAL RISK MANAGEMENT Principles Postbank faces various types of risks which arise from its day to day operations as a financial institution. The Board of Directors and Management therefore devote a significant portion of their time to the management of these risks. The mainstay of effective risk management is the identification of significant risks, the quantification of the Banks’s risk exposure, actions to limit risk and the constant monitoring of risk. The overarching aim of risk management is to ensure that all risks assumed in the course of the Bank’s business are recognized early on and mitigated by effective risk management. Successful risk management is recognized as a pre-condition for the sustained growth and success of the Bank. Risk management and monitoring are implemented via the Bank’s risk management and risk control process and the organization structure corresponds to prudent Risk Management Guidelines. In order to ensure continuous improvement of risk management at all times the following key risk principles have been adopted and are applied; The Board of Directors assumes the ultimate responsibility for the level of risks taken by the Bank and is responsible to oversee the effective implementation of the risk strategies. The organizational risk structure and the functions, tasks and powers of the employees, committees and departments involved in the risk processes are continuously being reviewed to ensure clarity of their roles and responsibilities. Risk issues are taken into consideration in all business decisions. Measures are in place to develop risk-based performance measures and this is being supplemented by setting risk limits at the overall Bank and divisional levels, as well as by enforcing consistent operating limits for individual business activities. Risk management is increasingly being linked to management processes such as strategic planning, annual budgeting and performance measurement. Identified risks are reported in a transparent and timely manner and in full to the responsible senior management. Appropriate and effective controls exist for all processes entailing risks. All these principles are enshrined in the Bank’s risk management policy. The section below provides the various risks faced by the Bank and describes the methods used by management to control risk. The most important types of financial risks to which the Bank is exposed are credit risk, liquidity risk and market risk mainly interest risk and operational risk. (i) Credit risk Credit risk is the current or prospective risk to earnings and capital arising from an obligor’s failure to meet the terms of any contract with the bank or if an obligor otherwise fails to perform as agreed. Page 23 of 41 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 Management of credit risk The Bank is subject to credit risk through its lending and investing activities. Considerable resources, expertise and controls are devoted to managing it and comprehensive strategies, policies and procedures have been developed to effectively manage this risk. The Bank’s primary exposure to credit risk arises through its advances to employee and Visa credit to customers. The amount of credit exposure in this regard is represented by the carrying amounts of the assets on the statement of financial position. The Bank is also exposed to credit risk on debt investments. The current credit exposure in respect of the instruments is equal to the carrying amount of these assets in the statement of financial position. The risk that counterparties to instruments might default on their obligations is monitored on an ongoing basis. To manage the level of credit risk, the Bank deals with counterparties of good credit standings and obtain collateral. Write-off policy The Bank writes off a loan / security balance (and any related allowances for impairment losses) when management determines that the advances / securities are uncollectible. This determination is reached after considering information such as the occurrence of significant changes in the borrower financial position such that the borrower can no longer pay the obligation, or that proceeds from collateral will not be sufficient to pay back the entire exposure. (ii) Liquidity risk Liquidity risk is the current or prospective risk to earnings and capital arising from the institution’s failure to meet its maturing obligations when they fall due without incurring unacceptable losses. The Bank’s approach to managing liquidity is to ensure, as far as possible, that it will always have sufficient liquidity to meet its liabilities when due, under both normal and stressed conditions, without incurring unacceptable losses or risking damage to the Bank’s reputation. The Bank has access to a diverse funding base. Funds are raised mainly from deposits. Exposure to liquidity risk The key measure used by the Bank for managing liquidity risk is the ratio of net liquid assets to deposits from customers. For this purpose net liquid assets are considered as including cash and cash equivalents and investment securities for which there is an active and liquid market less any deposits from banks, other borrowings and commitments maturing within the next month. Page 24 of 41 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 (iii) Market risk Management of market risk Market risk is the risk that changes in market prices, such as interest rate and foreign exchange rates will affect the Bank’s income or the value of its holdings of financial instruments. The objective of market risk management is to manage and control market risk exposures within acceptable parameters, while optimising the return on risk. Exposure to interest rate risk The principal risk to which financial assets and liabilities are exposed is the risk of loss from fluctuations in the future cash flows or fair values of financial instrument because of a change in market interest rates. Interest rate risk is managed principally through monitoring interest rate gaps. (iv) Operational risk The Bank’s objective is to manage operational risk so as to balance the avoidance of financial losses and damage to the Bank’s reputation with overall cost effectiveness and to avoid control procedures that restrict initiative and creativity. The primary responsibility for the development and implementation of controls to address operational risk is assigned to senior management within each business unit. The responsibility is supported by the development of overall Bank standards for the management of operational risks. Compliance with these standards is supported by a programme of periodic reviews undertaken by internal audit. The results of internal audit reviews are discussed with the management of the business unit to which they relate, with summaries submitted to the Board Risk Committee and senior management of the Bank. Risk measurement and control Interest rate, credit, liquidity, operational risk and other risks are actively managed by independent risk control groups to ensure compliance with the Bank’s risk policy. The Bank’s risk exposure limits are assessed regularly to ensure their appropriateness given the Bank’s objectives and strategies and current market conditions. (4) FIXED ASSETS AND DEPRECIATION Leasehold properties for which the lease has 99 years or more to run are stated at cost or valuation and are not depreciated. Postbank House, other buildings and other fixed assets are stated at a professional valuation done in year 2002 by professional valuers. The basis of valuation was open market value. Fixed Assets are depreciated from the date of purchase. Depreciation is calculated on a straight-line basis, at rates estimated to write off the assets over their expected useful lives. Page 25 of 41 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 The following depreciation rates are used: Buildings Show stands Motor vehicles Furniture and fittings Electronic office equipment Non-electronic office equipment Computer hardware Computer software (5) (6) (7) (8) 2.5 % p.a. 20.0 % p.a. 25.0 % p.a. 12.5 % p.a. 20.0 % p.a 12.5 % p.a 20.0 % p.a 20.0 % p.a STOCKS Stocks comprise of stationery and drugs which are valued at cost. FOREIGN CURRENCY TRANSACTIONS Foreign currency transactions during the year were converted into Kenya shilling equivalent at rates ruling at the transaction date. Assets and liabilities at the statement of Financial position date which are expressed in foreign currency are translated into Kenya shillings at the rates ruling at the transaction date. The resulting differences from conversion and translation are dealt with in the profit and loss account in the year in which they arise. RETIREMENT BENEFIT COSTS The contributions made by the Bank both to the Defined Benefit and Defined Contribution retirement scheme and to the Provident Fund are charged to the profit and loss account in the year of contribution. PROVISION FOR DOUBTFUL DEBTS Provision is made on debtors that are considered to be doubtful. Bad debts are written off when all reasonable steps to recover them have been taken without success. 9. INVESTMENT IN TREASURY BILLS & BONDS East African Development Bank Bonds Barclays Bank of Kenya medium term note Kengen Infrastructure Bond Government of Kenya Treasury Bonds 2009 Kshs. 44,000,000 38,100,000 477,700,000 9,515,521,030 10,075,321,034 2008 Kshs. 66,000,000 38,100,000 8,616,725,271 8,720,825,271 2009 Kshs. 309,741,025 2008 Kshs. 284,100,000 10. FUNDS ON CALL AND SHORT NOTICE Funds on call and short notice Funds on call and short notice represent short term deposits with commercial banks and financial institutions. 11. OTHER INVESTMENTS 2009 Kshs. 2,055,637 13,540,000 27,390,225 42,985,862 Quoted investments Unquoted investment Investment in property Page 26 of 41 2008 Kshs. 2,055,637 13,540,000 27,390,225 42,985,862 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 Less: Provision for diminution in market value of quoted /unquoted investments 13,350,313 29,635,549 13,356,388 29,629,474 (i) The quoted investments were valued at Kshs.891, 325 (2008 Kshs.885, 250) using the stock market price for the same category. Thus a diminution in market value of Kshs.6, 075. (ii) The unquoted investment represents 80% of deposits in City Finance Bank converted into shares following the restructuring of the Bank in year 2000. However, 90% of the unquoted investment i.e. Kshs.12, 186,000 was provided for in year 2003 to reflect the market value of these shares. (iii) The investment in property represents a piece of land with a building taken over by the Bank from Thabiti Finance Ltd which was holding deposits for the Bank but failed to pay the same on maturity. Title to the property is in dispute. The current occupant of the premises is claiming allotees interest absolutely. The case is in court and the Bank expects a favourable outcome since it has a vesting right in the property and is holding it with an intention of selling. 12. DEBTORS, PREPAYMENTS AND OTHER ASSETS 2009 Kshs. PCK 1,066,267,341 KP&TC 405,231,629 Accrued interest 200,251,381 Directors Loans 11,795,579 Staff loans 494,926,782 Staff debtors – Personal Development Loan 157,548,902 Staff Imprest 5,259,430 Visa Card debtors 135,506,331 MTS Trade Debtors (72,175,872) Stocks of stationery & drugs 24,472,479 ATM settlement Account receivables 1,749,250 Fixed deposits in ailing financial institutions 540,409.141 Commission Receivable from GoK 25,765,200 Pension Receivable from GoK 222,479,227 Prepaid GoK Pension – PCK Payroll 293,715,344 GoK Pension Cheques Receivable - PCK 240,019,613 Premium on Treasury Bonds (Prepaid) 90,624,193 Other Debtors and Prepayments 677,819,090 4,521,665,040 Provision for bad and doubtful debts: Trade Debtors (723,358,781) Amounts due from subsidiary and deposits in ailing financial institutions (668,252,820) 3,130,053,439 2008 Kshs. 1,045,210,472 405,231, 629 149,654,673 16,387,214 396,888,435 169,357,041 3,893,166 129,912,321 25,554,378 23,495,654 4,492,440 540,409,141 63,163,800 222,479,227 523,845,746 181,754,268 99,698,574 856,086,048 4,857,514,228 (544,288,258) (668,252,820) 3,583,973,151 The ailing financial institutions refer to those institutions placed under statutory management of CBK (receivership and in liquidation). Accrual of interest on KP&TC excess deposits was suspended with effect from July 2005. Page 27 of 41 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 13. DEFERRED ASSET 2009 Kshs. 153,998 0 153,998 Balance brought forward Receipts from Treasury Balance carried forward 2008 Kshs. 153,998 0 153,998 This amount represent accumulated losses which by virtue of section 13 (1) of the Kenya Post Office Savings Bank Act Cap 493B are recoverable from the Central Government Consolidated Fund. 14. CAPITAL WORK IN PROGRESS 2009 Kshs. 0 Capital Work in Progress This amount represents cost of ongoing refurbishment of branches Page 28 of 41 2008 Kshs. 9,420,832 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 15. (a) FIXED ASSETS Cost or Valuation LAND BUILDING S LEASEH OLD BUILDIN GS MOTOR VEHICLE S FURNITUR E & FITTINGS ELECTRONI C OFFICE EQPMT NON ELECTRONIC OFFICE EQPMT COMPUTER HARDWARE COMPUTER SOFTWARE DEPRE.RATE NIL 2.5% 20% 25% 12.5% 20% 12.5% 20% 20% COST 1.1.2009 143,000,000 705,587,699 3,100,000 44,763,936 171,208,621 118,893,685 56,238,791 346,066,228 333,286,495 1,922,145,455 18,944,886 1,026,600 55,663,334 ADDITIONS - - - - 24,099,946 9,036,320 2,555,582 TOTAL DISPOSALS COST 31.12.2009 DEPRECIATION DEPRE.31.12.200 8 CHARGED 31.12.2009 143,000,000 - - 2,365,000 - - - - 2,365,000 705,587,699 3,100,000 42,398,936 195,308,567 127,930,005 58,794,373 365,011,114 334,313,095 1,975,443,789 - 117,424,640 3,100,000 44,963,936 81,808,892 62,046,896 39,126,695 224,008,064 266,222,239 838,501,362 - 17,639,692 23,146,785 19,961,746 7,019,550 44,919,578 27,302,720 139,990,071 - - DISPOSALS DEPRE. 31.12.2009 - - - 135,064,332 3,100,000 2,365,000 42,398,936 - - - - 2,365,000 104,955,677 82,008,642 46,146,245 268,927,642 293,524,959 976,126,433 NBV 31.12.2009 143,000,000 570,523,367 - - 90,352,890 45,921,363 12,648,128 96,083,472 40,788,136 999,317,356 NBV 31.12.2008 143,000,000 588,163,059 - - 89,399,734 56,846,788 17,112,096 122,058,164 67,064,256 1,083,644,098 Disclosure Note. The Bank had a fleet of twenty eight (28) motor vehicles whose book value was nil as at 31/12/2009. They have not been re-valued since most of them have outlived their useful economic value and are in the process of being replaced. Valuation will be carried out for purposes of disposal. Page 29 of 41 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 15. (b) LAND AND BUILDINGS 2009 Land Buildings Show Stand Total Kshs. Kshs. Kshs. Kshs. Long-term leasehold 122,000,000 672,687,699 0 794,687,699 Short-term leasehold 21,000,000 32,900,000 3,100,000 57,000,000 143,000,000 705,587,699 3,100,000 851,687,699 COST OR VALUATION 2008 Total Kshs. 756,700,000 57,000,000 810,600,000 Included in short-term leasehold land and buildings is a property purchased in Mombasa. It is valued at Kshs.45 million subject to extension of lease period by another 45 years from the current 10 years. Procedures towards extension of the lease are in progress. The figures used in the fixed assets schedule relate to 2002 valuation report carried out by professional valuers. 16. CREDITORS Trade creditors PCK Services rendered- OSS PCK Encashed Warrants Payable Transitorial Accounts - Postbank Transitorial Accounts - Pension Warrants (PCK) Transitorial Accounts - GoK Payroll (PCK) Other creditors and accrued charges 2009 Kshs. 77,902,762 441,381,793 462,078,751 42,487,464 170,953,266 786,453,816 597,028,482 2,578,286,335 2008 Kshs. 112,579,165 398,320,480 462,078,751 591,418,514 170,953,266 746,099,644 545,273,991 3,026,723,811 PCK Services rendered- GoK Pension refers to amount claimable by Postal Corporation of Kenya on disbursement of pension to pensioners. This has now been transferred to PCK Encashed Warrants payable. Transitorial account is a holding account for money held by the Bank and PCK on behalf of third party pending disbursement. 17 CUSTOMERS’ SAVINGS AND DEPOSIT ACCOUNTS 2009 Kshs. 5,339,737,422 948,476,119 57,361,389 1,167,229,720 848,126,216 158,069,053 291,159,211 Postbank Savings Account Bidii Savings Account STEP Account Pension accounts (BST) Premium Savings Scheme Fixed Deposit Scheme Save-As-You-Earn Page 30 of 41 2008 Kshs. 6,039,314,387 976,574,456 49,649,035 778,180,273 844,600,204 211,633,733 265,987,562 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 2009 Kshs. 42,561,393 28,125,523 94,599,579 (2,730,149 ) 4,851,308 1,441,369,655 3,473,941 40,138,939 281,606 10,462,830,924 Staff Salary Account Postbank Junior Account Salary Account Non Scheme Account Bidii Plus Account Premium Plus Account Bidii Junior Account Corporate Clients Independent Agent 18. 2008 Kshs. 47,560,138 14,408,188 28,673,574 4,263,909 1,582,043 79,374,502 604,350 0 0 9,342,406,355 BEARER BONDS 2009 2008 Kshs. Kshs. 220,002,615 220,002,615 These were collections from the public for sales of Bearer Bonds on behalf of Central Bank of Kenya (CBK). The funds were banked in Postbank Credit Limited (PCL) for onward transmission to the CBK. PCL was closed and put under liquidation by the CBK before the money was paid over to the latter. The amount will be paid over to the CBK once these are received from the Liquidator. 19. FEES & COMMISSIONS Account maintenance fees/Ledger fees Salary crediting fees Continuation fees Premature withdrawal fees Maintenance fees Withdrawal fees Visa fees Card fees MTS- Inbound & Intrabound commission Statement Charge Closure Fee Page 31 of 41 2009 Kshs. 38,584 17,528,297 965,386 15,623,416 (216,300) 45,401,041 17,232,523 42,005,248 90,263,716 550,107 1,731,377 2008 Kshs. 237,458,296 38,735,708 3,335,861 17,143,160 116,444,742 39,109,311 15,406,451 36,178,934 97,630,219 498,933 4,377,826 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 2009 Kshs. Upcountry Cheque Deposit Charge Postage Fee Commission from Higher Education Loans Board Citibank commission Pension commission Miscellaneous fees & commission (others) 20. 3,418,943 818,941 686,702 2,590,385 72,583,280 109,237,631 420,459,277 2008 Kshs. 7,576,904 2,560,755 2,074,680 6,759,931 105,260,250 59,549,111 790,101,071 OTHER INCOME Rental income- notional Dividend income Write back on Provision Interest on bank accounts Bonus from Western Union Realised gain on sale of Forex Consultancy fees Agency based commission Tender fees Appreciation/Diminution in value of quoted investments Write back on Dormant Account Gain on sale of Asset Sundry income 21. INTEREST EXPENSE Interest on:Postbank Savings Accounts Bidii Savings Account Premium Savings Account Fixed Deposit Savings Account Save As You Earn Account Step Account Pension Account Customer Salary Account Postbank Junior Account Staff Salary Account Bidii Plus Premium Plus Account Pamoja Account 2009 Kshs. 20,563,770 8,835 3,540,492 114,771 3,202,500 30,794,813 750,800 1,073,066 2,656,500 6,075 0 634,700 699,386 64,045,708 2009 Kshs. 49,895,959 22,905,055 26,856,477 4,958,920 5,098,854 1,102,949 764,928 170,950 506,651 15,732 68,323,535 83 180,600,092 Page 32 of 41 2008 Kshs. 0 37,500 5,084,110 1,194,479 38,986,761 32,671,072 673,634 325,673 177,000 -182,375 426,900 0 2,398,669 81,793,423 2008 Kshs. 69,473,746 28,674,392 24,341,540 5,006,586 6,823,732 199,438 28,852 64,330 38,424 0 0 257,874 0 134,908,915 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 22. ADMINISTRATION EXPENSES Directors fees Staff costs Printing and stationery Debt collection Postage & telephone Computer expenses Motor Vehicle Expenses Audit fees Donations and subscriptions Legal and professional fees Electricity and water Cleaning and Sanitation Special Projects Launching Newspapers and Periodicals Transportation Costs Symbols Implementation Miscellaneous expenses 23. ESTABLISHMENT EXPENSES Security expenses Insurances Office rent Land rent and rates Repairs and maintenance Service charge Agency fees - PCK/Others Licences Flower maintenance 24. SELLING EXPENSES Publicity and advertising ASK show expenses Page 33 of 41 2009 Kshs. 2,386,264 1,519,811,077 8,231,301 1,180,376 49,565,051 4,130,703 12,426,393 3,000,000 3,763,491 4,987,809 24,315,276 10,181,670 53,520 138,252 368,000 0 0 1,644,539,183 2008 Kshs. 2,348,999 1,268,584,793 13,786,975 74,674 63,907,253 5,582,110 14,427,119 2,000,000 2,994,057 4,319,311 18,800,028 9,800,715 406,799 557,523 59,000 27,645 512 1,407,677,515 2009 Kshs. 80,311,819 11,497,326 75,571,071 1,110,100 58,307,846 11,097,426 45,180,662 13,607,787 30,419 296,714,457 2008 Kshs. 81,010,851 12,215,893 93,189,947 1,347,606 64,686,935 12,348,625 (46,691,502) 29,728,831 49,370 247,886,556 2009 Kshs. 78,332,404 479,026 78,811,430 2008 Kshs. 47,094,506 1,578,459 48,672,965 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 25. BAD AND DOUBTFUL DEBTS - PROVISIONS Visa card debtors Corporate Scheme OSS Scheme 26. 2009 Kshs. 1,924,309 76,897,441 42,789,266 121,611,016 2008 Kshs. 3, 050,369 10,000.000 35,739,122 48,789,492 PROFIT/(LOSS) FOR THE YEAR 2009 2008 The (Loss)/profit for the year is stated after charging: Directors fees Audit fees Depreciation Provident fund contribution Pension scheme contribution Diminution in value of quoted investments and after crediting: Dividends Appreciation in value of quoted investment 27. CASH AND CASH EQUIVALENTS Bank and cash balances (net) Deposits in banks and Financial Institutions Treasury Bills and Bonds Kshs. 2,386,264 3,000,000 139,990,071 33,130,422 151,324,877 0 8,835 6,075 2009 Kshs. 809,362,668 309,741,025 10,075,321,034 11,194,424,727 Kshs. 2, 349,000 2,000,000 149,845,083 3, 235,627 99,468,135 182,375 0 37,500 0 2008 Kshs. 1,147,630,736 284,100,000 8,720,825,271 10,152,556,007 For the purposes of the cash flow statement, cash and cash equivalents refer to: 1. Bank and cash balances net of bank overdraft. 2. Deposits in commercial banks and financial institutions 3. Treasury Bills, treasury and corporate bonds as at the balance sheet date. 28. (i) CONTINGENT LIABILITIES Kenya Post Office Savings Bank Employees Pension Trust Fund. An actuarial valuation of the Bank’s funded Pension Trust Fund as at 31st December 2006 was carried out by Alexander Forbes Financial Services (EA) Limited. The report by the actuaries revealed a past service deficit of Kshs.467.9 million as at 31st December 2006. Though the Bank has converted to a defined contribution scheme, the defined benefit scheme has not been closed until the above deficit has been paid in full by the employer. Page 34 of 41 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 (ii) KP &TC Charges for Services Rendered The KP&TC was claiming Kshs.35, 240,661.18 owing as at 30th June 1999 (at the time it split into Telkom (K) Ltd, Communication Commission of Kenya and Postal Corporation of Kenya). The provision in the accounts then was Kshs.14, 868,291.35. No provision has been made in these accounts for the difference (Kshs.20, 372,370.45) as discussions are in progress to resolve the dispute, and the directors are of the opinion that the Bank will obtain a favourable result. 29. CAPITAL COMMITMENTS Authorised and contracted for Authorised but not contracted for 2009 Kshs. 7,809,734 2,071,965 9,881,699 2008 Kshs. 28,675,742 0 28,675,742 Capital Commitments relate to computer hardware, software, advertisement and renovation of branches. Page 35 of 41 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31st DECEMBER 2009....(Continued) 30. LIQUIDITY RISK The table below analyses assets and liabilities into relevant maturity groupings based in the remaining period as at 31 December 2009 to the contractual maturity date. Matured A. Assets 809,362,668 Bank and Cash Balances Matured in less than a month 1 months less than 3 months 3 months less than 6 months 6 months less than 1 year 1 year less than 3 years 3 years less than 5 years over 5 years Total - - - - - - - 809,362,668 3,924,369,267 Investment in T/bills + Bonds - - 1,200,000,000 382,050,271 905,000,000 375,725,000 3,288,176,496 10,075,321,034 Funds on call and short notice - 309,741,025 - - - - - - 309,741,025 Other Investment - - - - - - - 29,635,549 29,635,549 1,421,993,665 3,130,053,439 Debtors, Prepayments and other Assets 428,144,362 308,336,844 57,961,269 132,718,911 287,876,406 149,255,397 343,766,585 Deferred Assets - - - - - - - 153,998 153,998 Capital W.I.P - - - - - - - - - Fixed Assets - - - - - - - 999,3,17,356 999,317,356 Total Assets 1,237,507,030 618,077,869 1,257,961,269 514,769,182 1,192,876,406 524,980,397 3,631,943,081 6,375,469,835 15,353,585,069 Creditors 1,588,405,215 362,680,712 346,124,204 279,156,916 - 1,919,288 - - 2,578,286,335 Premium Bonds 7,889,300 - - - - - - - 7,889,300 8,277,915,227 763,292,151 401,609,112 371,205,923 233,491,343 415,317,168 - - 10,462,830,924 B. Liabilities and Reserves Customers’ accounts Savings and Deposit Gok Pension Reserve Fund Account 684,832,243 684,832,243 Bearer Bonds - - - - 220,002,615 - - - 220,002,615 Reserves - - - - - - - 471,403,491 471,403,491 Retained profits - - - - - - - 928,340,161 928,340,161 Total Liabilities and Reserves 10,559,041,985 1 125,972,863 747,733,316 650,362,839 453,493,958 417,236,456 - 1,399,743,652 15,353,585,069 A - B Liquidity GAP (9,321,534,955) (507,894,994) 510,227,953 (135,593,657) 739,382,448 107,743,941 3,631,943,081 4,975,726,183 0.00 Customers’ Savings and deposits accounts relate to Savings and fixed account balances. Although classified under this band, previous experience has shown these to be stable and of long term in nature. Page 36 of 41 KENYA POST OFFICE SAVINGS BANK NOTES TO THE FINANCIAL STATEMENTS....(Continued) FOR THE YEAR ENDED 31st DECEMBER 2009 31. CONSOLIDATION Consolidated Accounts are not prepared as the bank’s wholly owned subsidiary, Postbank Credit Limited, is under liquidation. 32. TAXATION Kenya Post Office Savings Bank is exempt from Corporation Tax under Income Tax Act Cap 470 of the laws of Kenya. 33. COMPARATIVES Where necessary, comparative figures have been adjusted to conform to reporting under IFRS. 34. EMPLOYEES The average number of employees during the year was 1,129 (2008 -1,180). 35. INCORPORATION The bank is incorporated under the Kenya Post Office Savings Bank Act (Cap 493 B) of the laws of Kenya. 36. CURRENCY These financial statements are presented in Kenya shillings (KShs), which is the bank’s functional currency. Items included in the financial statements are measured using the currency of primary economic environment in which the bank operates i.e. Kenya shillings. Page 37 of 41 KENYA POST OFFICE SAVINGS BANK NETWORK OF BRANCHES AND SUB-BRANCHES HEAD OFFICE Post Bank House Banda Street P.O. Box 30311 - 00100 Tel: (020) 2229551-6 Ext. 155 Fax 341557 NAIROBI Market Street Branch: P.O. Box 30311 - 00100 Tel: (020) 2229551-6 Ext. 237 Fax 341562 NAIROBI Customer Service Centre: P.O. Box 30311 - 00100 Tel: (020) 2229551-6 Ext. 359 Fax 210593 NAIROBI Eastleigh Branch: P.O. Box 30313 - 00100 Tel: (020) 6761892 Fax 6761892 NAIROBI Garissa Branch: P.O. Box 745 Tel: (046) 2169 Fax 3194 GARISSA Githurai Branch: P.O. Box 30311- 00100 Tel: (020) 811032 Fax 811032 NAIROBI Kiambu Branch: P.O. Box 145 Tel: (066) 22913 Fax 22914 KIAMBU Kikuyu Branch: P.O. Box 30311 - 00100 Tel: (066) 31630 Fax 31630 KIKUYU Limuru Branch: P.O. Box 170 Tel: (066) 71293 Fax 72278 LIMURU Mwingi Branch: P.O. Box 510 Tel: (044) 22308 Fax 22308 MWINGI Ngara Branch: P.O Box 30313 - 00100 Tel: (020) 3744837 Fax 3744837 NAIROBI Ruiru Branch: P.O. Box 190 Tel: (067) 54320 Fax 55441 RUIRU Uthiru Branch: P.O. Box 30313 - 00100 Tel: (020) 631927 Fax 631927 NAIROBI Westland Branch: P.O. Box 30313- 00100 Tel: (020) 4440581, 4450965 NAIROBI Thika Branch: P.O. Box 1819 Tel: (067) 31193 Fax 30076 THIKA Karuri Branch P.O. Box 30311 – 00100 Tel: (066) 51683 Fax 51685 NAIROBI Matuu Branch P. O. Box 30311 - 00100 Tel: (067) 4355282 Fax 4355283 NAIROBI NAIROBI NORTH REGION NAIROBI SOUTH REGION Afya Centre Branch: Tom Mboya Street P.O. Box 30311 - 00100 Tel: (020)2 229551-6 Ext. 322, 340-2, 330-1 NAIROBI Cannon House Branch: Parliament Road P.O. Box 30311 - 00100 Tel: (020) 2229551-6 Ext. 239, 319 NAIROBI Enterprise Road Sub Branch: P.O. Box 30311 - 00100 Tel: (020) 2229551-6 Ext. 270 NAIROBI EPZ - Athi River Branch: P.O. Box 30311 - 00100 Tel: (045) 22526 Fax 22518 NAIROBI Jogoo Road Branch: P.O. Box 30313 – 00100 Tel: (020) 2229551-6, 552027 Fax 552027 NAIROBI Karen Branch: P.O. Box 30313 - 00100 Tel: (020) 884547 Fax 884548 NAIROBI Kenyatta Market Branch: P.O. Box 30313 - 00100 Tel: (020) 2719582, NAIROBI Kitui Branch: P.O. Box 668 Tel: (044) 22993 Fax 23046 KITUI Machakos Branch P.O. Box 944 Tel: (044) 20261 Fax 24112 MACHAKOS Nacico Branch: P.O. Box 30311 - 00100 Tel: (020) 344078 NAIROBI Ngong Hills Sub Branch: P.O. Box 41047 Tel: (045) 212876 NGONG Ronald Ngara Branch: P.O. Box 30313 - 00100 Tel: (020) 2229551-6 Ext. 269, 349 NAIROBI Tom Mboya Branch: P.O. Box 30313 - 00100 Tel: (020) 2230428 Fax 230428 NAIROBI Viwandani Sub Branch: P.O. Box 30311 - 00100 Tel: (020) 2229551-6 Fax 553356 NAIROBI Wabera Street Branch: P.O. Box 30311 Tel: (020) 2229551-6 Ext.320 NAIROBI Kangundo Branch: P.O. Box 30311 Tel: (044) 621150, Fax 621148 KANGUNDO Wote - Makueni Branch: P.O. Box 944 Tel: (044) 33371, Fax 33388 MAKUENI P.O. Box 944 Ngong Branch: P.O. Box 30311 – 00100 Tel: (045) 41047 Fax 41048 NAIROBI Ongata Rongai Branch P.O. Box 30311 – 00100 Tel: (045) 24178 Fax 24179 NAIROBI Kibwezi Branch P.O. Box 30311 - 00100 Tel: (044) 3500422 Fax 3500432 NAIROBI Emali P.O. Box 30313-00100 Tel: (020) 2445490 NAIROBI Dandora P.O. Box 30313-00100 Tel: (020) 2405489 NAIROBI Mlolongo P.O. Box 30313-00100 Tel: (045) 2445491 NAIROBI Kajiado P. O. Box 30313 - 0100 Tel: (020) 2455105 NAIROBI Embu Branch: P.O. Box 1245 Tel: (068) 30740 Fax 30727 EMBU Karatina Branch: P.O. Box 246 Tel: (061) 72537 Fax 72977 NYERI Kerugoya Branch: P.O. Box 1020 Tel: (060) 21893 Fax 21833 KERUGOYA MT. KENYA REGION Chuka Branch: P.O. Box 616 Tel: (064) 630443 Fax 630064 CHUKA Page 38 of 41 KENYA POST OFFICE SAVINGS BANK NETWORK OF BRANCHES AND SUB-BRANCHES (continued) Meru Branch: P.O. Box 3270 Tel: (064) 30381 Fax 32573 MERU Murang’a Sub- Branch: P.O. Box 122 Tel: (060) 31083 Fax 31038 MURANG’A Nanyuki Branch: P.O. Box 416 Tel: (062) 32210 Fax 32820 NANYUKI Waruguru Branch P.O. Box 1245 Tel: (060) 48236 Fax 48081 EMBU Maua P.O. Box 767 Tel: (064) 21150 MAUA Isiolo P.O. Box 696 Tel: (064) 52355 ISIOLO Chaani Branch: P.O. Box 90563 Tel: (041) 3434077 Fax 3433485 MOMBASA Likoni Branch: P.O. Box 90563 Tel: (041) 2451070 Fax 2451017 MOMBASA Kilifi Branch: P.O. Box 90563 Tel: (041) 522399 Fax 522399 MOMBASA Malindi Branch: P.O. Box 5196 Tel: (042) 30599 Fax 20512 MALINDI Moi Avenue, Mombasa, Branch: P.O. Box 90563 Tel: (041) 2230969, Fax 2230945 MOMBASA Mtwapa Branch: P.O. Box 90563 Tel: (041) 5486939 Fax 5486470 MOMBASA Kisauni Branch: P.O. Box 90563 Tel: (041) 474000 Fax 474333 MOMBASA Mariakani Branch: P.O. Box 90563 Tel: (041) 33425, Fax 33430 MOMBASA Voi Branch: P.O. Box 452 Tel: (043) 30253 Fax 30253 VOI Savani House, Mombasa, Branch: Digo Road P.O. Box 90563 Tel: (041) 2314424 Fax 2223771 MOMBASA Ukunda Branch: P.O. Box 90563 Tel: (040) 3203248 Fax 3203248 MOMBASA Taita Taveta Tel: (043) 5352228 Fax: (043) 5352124 MOMBASA Bomet Branch: P.O. Box 778 Tel: (051) 22439 Fax 22440 LITEIN Gilgil Branch: P.O. Box 30313 Tel: (050) 4002143, Fax 4002144 GILGIL Eldoret Branch: P.O. Box 2270 Tel: (053) 2062295 Fax 2063025 ELDORET Kabarnet Branch: P.O. Box 442 Tel: (053) 22354 Fax 21130 KABARNET Kapsabet Branch: P.O. Box 800 Tel: (053) 52535 Fax 62497 KAPSABET Kericho Sub Branch: P.O. Box 1031 Tel: (052) 30378 Fax 32115 KERICHO Kitale Branch: P.O. Box 821 Tel: (054) 30394 Fax 31297 KITALE Molo Branch: P.O. Box 4199 Tel: (051) 721561 Fax 721097 MOLO Naivasha Branch P.O. Box 675 Tel: (050) 2021335 Fax 2020200 NAIVASHA Nakuru Branch: P.O. Box 4199 Tel: (051) 2215710 Fax 2211400 NAKURU Nandi Hills Branch: P.O. Box 321 Tel: (053) 643146 Fax 643146 NANDI HILLS Narok Branch: P.O Box 634 Tel: (050) 22030 Fax 222425 NAROK Bungoma Branch: P.O. Box 944 Tel: (055) 30418 Fax 30318 BUNGOMA Busia Branch: P.O. Box 183 Tel: (055) 22278 Fax 22157 BUSIA Homa Bay Branch: P.O. Box 203 Tel: (054) 22388 Fax 21466 HOMA BAY Kakamega Branch: P.O. Box 2444 Tel: (056) 30630 Fax 31069 KAKAMEGA Kisii Branch: P.O. Box 740 Tel: (058) 30800 Fax 30341 KISII Kisumu Branch: Kenyatta Highway P.O. Box 183 Tel: (057) 2023955 Fax 2021358 KISUMU Mumias Branch: P.O. Box 523 Tel: (056) 641410 Fax 641233 MUMIAS Siaya Branch: P.O. Box 203 Tel: (057) 321213 Fax 321213 SIAYA Suna - Migori Branch: P.O. Box 1059 Tel: (059) 20857 Fax 20034 MIGORI Luanda Branch: P.O. Box 859 Tel: (057) 351230 Fax 351232 LUANDA Webuye Branch: P.O. Box 1014 Tel: (055) 41027 Fax 41025 WEBUYE Sare Awendo P. O. Box 183 Tel: (059) 43417 Fax 43417 AWENDO Nyeri Branch: P.O. Box 246 Tel: (061) 2034348 Fax 2032189 NYERI COAST REGION Watamu P. O. Box 90563 Tel: (041) 200115 MOMBASA RIFT VALLEY REGION Nyahururu Branch P.O. Box 342 Tel: (065) 32251 Fax 32857 NYAHURURU WESTERN REGION Page 39 of 41 KENYA POST OFFICE SAVINGS BANK NETWORK OF BRANCHES AND SUB-BRANCHES (continued) Keroka P.O. Box 138 Tel: (058) 520037 Fax 520037 KEROKA In addition, 350 Post Office outlets and 46 Appointed Agents also carry out our services. NB. Branch refer to independent outlet while sub branch refer to branch within Postal Corporation of Kenya premises. Page 40 of 41