South East Climate Change Partnership Communication Strategy 2006-09 October 2006 South East Climate Change Partnership Communication Strategy 2006-09 1. Introduction Effective communications is essential to the success of the South East Climate Change Partnership (the ‘Partnership’). Although people in general are becoming more aware of climate change and the impact it has and could have in future decades, we cannot be complacent about the amount of work that needs to be done to take the necessary actions now. The Partnership, established in 2001, has an important role to fulfil in facilitating its Partners and other organisations to help achieve this. This strategy has been developed by the Communications working group. It covers the period 2006-09 in line with the Partnership’s three year work programme – but will be reviewed annually and will be complemented by an annual communications action plan. The Mission of the Partnership is to “Investigate, inform and advise on the threats and opportunities arising from the impacts of climate change in South East England and to promote adaptive planning in the region.” Adaptive planning will help us to reduce the risks of climate change to our social, economic and environmental wellbeing. SECCP’s vision is: “For the South East to be a region Where organisations & individuals are committed to building the capacity for social, economic and environmental systems to adapt to the changing conditions that climate change represents Which provides leadership in developing the responses that are urgently required at local, regional, national and international levels.” These changing conditions include the need to reduce the region’s emissions (and so minimise long-term climate change) as well as to improve the region’s resilience to unavoidable climate change now and in the future. 2. Aim and objectives of the communication strategy This communication strategy aims to support delivery of the Partnership’s work programme. It defines the focus for communications activities from October 2006 to September 2009. The strategy includes the Partnership’s communications objectives, audiences, key messages and communications mix and discusses the roles of the communications working group and of Partners. It is important that all Partners sign up to the strategy and help to ensure that the Partnership is able to deliver it. The Partnership also intends its communications to be complementary to and supportive of Partners’ own communications on climate change issues and this strategy is offered as a framework for Partners to use and adapt. Communication strategy objectives: Raise awareness of climate change issues among our key audiences Position the Partnership as the authority on climate change in the South East and as a key resource for organisations Ensure efficient and effective two-way communications within the Partnership and encourage best practice in exchange of information Develop key messages about climate change and ensure uptake by Partners Produce integrated and co-ordinated communications activities Influence regional, national and European networks and stakeholders in support of the Partnership’s work SECCP Communications working group, October 2006 1 South East Climate Change Partnership Communication Strategy 2006-09 3. Assist in recruiting new Partners. Target audiences The principal audiences for the Partnership communications are policy makers, decision makers and practitioners in organisations within the region or which affect the region’s ability to respond positively to climate change issues. However, as time moves on, the Partnership needs to broaden its reach to other audiences (e.g. education and the general public) to reflect its position as the lead authority on climate change in the region. Our audiences are both internal and external and will be prioritised as appropriate, according to the messages we need to convey at any time and the audiences that these organisations can influence (including the general public): Internal Our Partners in the public, private and voluntary sectors Our President and Patron Our Executive Committee and working groups Our Sector Groups Our Staff External Potential Partners in the public, private and voluntary sectors - e.g. local authorities, national bodies, public agencies, businesses, social, economic and environmental non-profit organisations etc Government and Parliament Inter-regional – e.g. climate change partnerships in other parts of the UK Research institutes and universities Trade associations Professional bodies and networks International – e.g. the EU and appropriate organisations across Europe, including the South East’s officers and representatives in Brussels Media 4. Key messages The Partnership’s key messages are central to our communications activities. These messages may be helpful to Partners in their own communications and should be used at all times by Partners when acting on behalf of the Partnership. Messages on the Partnership are: The South East Climate Change Partnership is an independent authority on climate change in the South East. The South East Climate Change Partnership is a membership organisation made up of public, private and voluntary sector organisations working together to ensure the region is prepared for the impacts of climate change. The South East Climate Change Partnership seeks to provide up to date information and advice to Partners and other stakeholders – and also draws on their experience and information. SECCP Communications working group, October 2006 2 South East Climate Change Partnership Communication Strategy 2006-09 The South East Climate Change Partnership’s principal focus is on climate change impacts and adaptation and on building capacity within the region to respond – while recognising the opportunities and urgent need for mitigation. Messages on climate change: Climate change is happening now due to the legacy of past emissions and will continue for many decades, whatever action is taken now to reduce greenhouse gas emissions. Some change is now unavoidable. Climate change is the result of both natural and human causes, and there is clear evidence that human causes are increasingly important. The level of global climate change we expect this century is unprecedented. It is essential that we increase efforts to reduce emissions of greenhouse gases, in order to reduce the scale of climate change beyond the next few decades and help to avoid the risk of abrupt or dangerous climate change The level of short to medium-term greenhouse gas mitigation will help to determine the level of adaptation required in the longer term. Unavoidable climate change will have greater impacts on the southern and eastern areas than other areas of the UK. These will affect our economic, social and environmental well-being. The impacts are likely to create some opportunities for specific sectors and areas, although overall these are likely to be outweighed by the risks. Every organisation in the South East needs to use the best current understanding of climate change in making decisions and plans that are likely to be affected by its impacts Organisations need to work together to adapt to the likely impacts of climate change. It is important that these points are conveyed together as an integrated message about the challenges that climate change presents to us all. It is also important that communications recognise that providing information does not always lead to greater awareness – and that increasing awareness can leave people with an overwhelming feeling that the problem is too large or long term for their own actions to have any effect, that it is too confusing, is already decided or is inherently intractable. Awareness therefore needs to be developed alongside meaningful responses that help people to make a positive difference – i.e. their sense of agency. The association between individuals and organisations – which is a key aspect to what the Partnership offers - is an important mechanism for building confidence in the messages that we are all conveying and for supporting that sense of agency. Awareness, agency and association are important components to communicating climate change, as is the need to reflect on actions that are being taken. Partners will wish to define their own messages about climate change, including ‘local’ challenges and solutions. Sector groups will wish to define their own messages on the aspects of climate change that are most relevant to their work. 5. Communications mix Communication methods that exist or will be developed through this strategy include: Publications (printed and/or electronic) SECCP Communications working group, October 2006 3 South East Climate Change Partnership Communication Strategy 2006-09 1. Membership pack – introduction pack for new Partners to ensure understanding of its role, consistency in messages and use of information (e.g. a CD with fact sheets, case studies, presentations, key quotes, images, membership directory, endorsements of the Partnership, this communications strategy, guidance notes, logo and house style guidelines etc). 2. Fact sheets & leaflets – to help promote the Partnership, summarise its work and provide up to date information. 3. Case studies - specific examples of good practice that may be of benefit to others. 4. Guidance notes - information that contains practical advice, working examples of agency for managing change and decision-support tools to help organisations to respond to climate change issues 5. Policy papers - formal statements by the Partnership on regional, national or EU policy areas relevant to climate change. 6. Reports - presenting the findings and recommendations of research and demonstration projects. Events 7. Events - Meetings, workshops, seminars and the AGM and Annual Forum: opportunities to exchange information and experiences with others and to develop practical relationships on aspects of climate change. Internet 8. Website –The key public face of the Partnership and a platform for other communications products. 9. Email - Principal means of updating Partners and others on relevant news, activities, opportunities and requests for information or support. Visuals 10. Presentations - PowerPoint resources and delivery by the Partnership or individual Partners to local audiences. 11. Displays - Banners that engage delegates or visitors on key aspects of climate change and the Partnership’s work. 12. Video / other formats - Resources for use at events or for dissemination directly to key audiences. Other 13. Media relations - Press releases and articles for use by general and professional publications. 14. Networking - Opportunities for individuals within Partner organisations to build association and engage on climate change issues and the Partnership’s work. 15. Recruitment campaigns - Targeted mailing / advertising / media relations to key sectors to increase membership. 6. Communications working group involvement Annex 1 provides the terms of reference that the Executive Committee has agreed for the Communications working group. The group will co-ordinate communications with the Partnership’s key audiences, in conjunction with the Partnership’s staff. This coordinating role includes: Identifying opportunities for communications; SECCP Communications working group, October 2006 4 South East Climate Change Partnership Communication Strategy 2006-09 7. Agreeing the house style for communications and guidelines for communication methods; Scheduling and ensuring consistency in the Partnership’s communications; Developing, reviewing and evaluating communications, as appropriate; Supporting sector groups and the Annual Forum working group in developing their communications activities Reporting to the Executive Committee on communications activities and issues. Partners’ involvement Individual Partner organisations have an essential role in developing and delivering the communications activities of the Partnership – and can benefit from the involvement of others. Partners’ contributions and opportunities include: What Partners can contribute What Partners can gain Information for use in Partnership communications (e.g. news, case studies, documents etc) Access to a growing resource of examples and ideas from other Partners Resources for use in Partnership communications (e.g. printing services, photos or photographic services, PR expertise, mailouts etc) Notice of new opportunities for Partnership communications (e.g. Partners’ own events, publications etc) Promotion of the Partnership’s work and key messages to their own audiences, including links to the Partnership’s website Materials that have been produced at lower cost to the Partnership and which can be used by Partners Materials and expertise to support Partners’ own communications. Confidence among audiences that climate change messages have been developed with others, drawing on the best available information Commitment to use tools developed or supported by the Partnership in their own communications Common tools for use without the need for duplication and diversion of resources Feedback on communications activities and issues relating to climate change (e.g. press cuttings) – including on the use of tools developed by the Partnership Continuous improvements to the materials and tools that are available for Partners SECCP Communications working group, October 2006 5 South East Climate Change Partnership Communication Strategy 2006-09 Annex 1: Terms of reference for Communications working group 1 Introduction The Executive Committee have agreed that a small working group of Executive and other Partners should meet to provide a co-ordinated response to all communications issues relating to the Partnership. 2 Roles 2.1 To draft a Communications Strategy for approval by the Executive which will provide the overarching strategy for the work of group 2.2 To integrate key communications activities into the Work Programme in the form of a Communications Action Plan 2.3 To advise and recommend a budget specifically for Communications activities to the Executive, which will be controlled by the Communications group but with reference to the Executive Committee. 3 3.1 Membership Ideally, the membership of this group will consist of at least 6 representatives from partner organisations and should contain at least: 1 Executive Committee member (who will normally Chair the group to better facilitate exchanges between the Executive Committee and the Communications group) 1 public relations professional from one of the partner organisations A UKCIP representative The Partnership’s Programme Manager. 4 Meetings 4.1 These will be arranged as required but it is expected that the group would meet no less than twice a year and no more then six times a year. Additional telephone, email or postal communications will be arranged as necessary. 4.2 Meetings will, as far as practicable, be on the same day as Executive Committee meetings or other key meetings to avoid unnecessary travel for some members attending both meetings. SECCP Communications working group, October 2006 6