41. SURAT PENGADUAN (BAHASA INGGRIS)
NAMA PERUSAHAAN
-jenis usaha perusahaan-alamat lengkap perusahaan-nomor telepon perusahaan-
No: __________
____ (tanggal) ____
--Mr/Mrs/Ms---alamat lengkap ---kota dan kode pos--
Dear Mr/Ms,
We thank you for sending the goods we ordered on __________. When we do recheck, there was
some mistake.
We ordered __________, but the goods you delivered is __________. We hope your company
willing to replace the faulty goods with goods that we ordered as soon as possible. The shipping
costs will be charged to your company.
Thank you for your kind attention.
Yours faithfully,
--tanda tangan-(-nama lengkap-)
--jabatan--