The Impact Of Globalisation On Management In Nigeria (A Case Study Of
NITEL Enugu)
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TABLE OF CONTENT
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE
1.0
Introduction
1.1
Background of the study
1.2
Statement of problem
1.3
Objectives of the study
1.4
Research questions
1.5
Significance of the study
1.6
Scope of the study
1.7 Definition of terms
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CHAPTER TWO
Review of related literature
2.0
Globalization overview
2.1 factors shaping globalization
2.2 Opportunities and risks of globalization
2.3 Globalization and transformation in management
2.4 The decisive role of technology and nature of management
2.5 Globalization and business leadership
2.6 Nigerian managers response to globalization
2.7 REFERENCES
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.0 Introduction of the study
3.1 research design
3.2 Area of study
3.3 Population of the study
3.4 Sample size determination
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3.5 Instrument for data collection
3.6 Validation of the instrument
3.7 Reliability of the study instrument
3.8 Method of data collection
3.9 References.
CHAPTER FOUR
4.1 Data presentation and analysis
4.2 Test of hypothesis
4.3 Summary of result
CHAPTER FIVE
5.1
Discussion recommendation and conclusion
5.2
Conclusion
5.3
Recommendation
5.4
Suggestion for further study
Bibliography
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CHAPTER ONE
1.0
1.1
INTRODUCTION
BACKGROUND OF THE STUDY
Scientist will say that the world has existed many millions of years.
However, the world as a unit where several of it parts have come to have
close contact and interaction with one another and to recorgnise themselves as
sharing a common humanity. Globalisation reflects man’s common humanity,
a desire to explore and break barriers and to conquer both territory and forces,
and to constrain them.
TODAY, terms like
“Colonization and imperialism” are no longer
fashionable to deserve the extension of influence, power and dominance of a
stronger nation over the weaker one(s) Globalisation and/or its sister concepts
of villagisation and Universalism now seem more appropriate to describe the
rather asymmetrical relationship between the developed and developing
worlds. Sequel to development and reducing the world into a village thereby
increasing efficiency and effectiveness in management. It is in fifteenth
century with thw Portuguese, Spanish and the such voyages of discovery, a
phenomenon that has come generally to be reffered to as globalisation.
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However, globalisation was not handed down from heaven. It was not
decreed by the pope, it did not emerge spontaneously. It was created by the
dominant social forces in the world to serve an interest which could no longer
be realised through colonisation as a result of the independence which was
rather “awarded” to its beneficiaries (Akindele, 2002)
This study will sddress globalisation as a challenge, with potential for
good and evil depending on policy responses and, at the cooperate level, a test
of managerial leadership competencies. It is an assured fact that globalisation
is irreversible.
1.2
STATEMENT OF PROBLEM.
Projection of globalisation as an average for Nigeria to overcome the
developmental traps that kept it confined to a vicious circle of
underdevelopment is in fact, contradictory. The reifies of globalisation on
management have raised serious debts if these promises are attainable in this
Nigeria setting. Rather than emphasized it, globalisation has jettisoned
development in management sector.
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It’s organic working is skewes against attaining management objective s
sufficiently and effectively.
The enormous responsibility and confidence imposed in NITEL is
weaving to NITEL or the tell communications sector. Due to the economic
depression and political upheavals’ the country is passing through which is like
a vicious cycle has been very callous and catastrophes. These problem are
prevalent in various sections of the economy such as education, oil, banking,
agricultural etc.
Government companies, agencies and parasol are not left out. If
privatization and commercialization decree of 1988 was accident at curbing
some of these
problems the post and Tele communication (P and T)for
instance was public limited liability company and a legal entry of its own other
parasols affected are the Nigeria porttsple, National Electric Power Authority,
.NEPA PLC, Nigeria Airports Authority. it is hoped that in the nearest future
efforts should be general towards ensuring that huge some of money are not
operations from being working .
1.3
OBJECTIVE OF THE STUDY
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The objective of the study which should be understand to be the purpose or
the aim of studing the impact of globalisation in Nigeria. An in depth study,
Nigerian telecommunication counted (NITEL).
The purpose of this study is to suggest ways to establishing factors
impending the smooth operation of globalisation on management in Nigeria.
Knowing that the era of Information Technology (I.T) is the other of the day, if
an anmendment or precautions taken. The operartion of NITEL and their
sevices and the effects to achieve the desired objectives toward reducing the
work load on manager and thereby mating an efficient and effectives move of
management in Nigeria.
This is because the level of technological development in Nigeria and
her dependence on foreign technology for her telecommunication affects the
service. Technological problem is not the only problem NITEL has, they also
have managerial problem. This is because man-power problem is answered
because there are insufficiency of the workers. Not only that training and
development programme have been at avery low place and this is responsible
for shortage of man-power especially technologists and engineers. The
problemof NITEL toward futhering trheir services of the
impact on
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globalisation on management in Nigeria rangers from the problem facing
NITEL operations and service are very cogent and astronomical. These
problems ranges from;
1.
Fraud by both Nitel staff and consumers
2.
The inefficiency in service of NITEL ranging from no network, no
dialing tone.
3.
The tossing of telephone service (Toss).
4.
Indiscriminate cutting of telephone lines
5.
Failure to repair damaged facilities.
6.
Vandalisation of Nitel equipment and facilities.
7.
The use of obsolete and dilapidated facilities.
The elucidation of these points knowing the prevailing factor that tinder
globalisation that is corruption that has eaten deep into the operations of
NITEL. The subscription of telephone lines for example attracts large amount
of tips and settlement before the consumer could be connected. The use of
bribe for any services no matter how small it is , such as repair of damaged
casle line, which is a statutory duty lack of competent and qualified personnel
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most staff even the top level executives are appointed on political reasons
rather than on merit.
However, those problem are not peculiar to NITEL only but some
management organisation.
1.4
RESEARCH QUESTION
1.
Does globalisation have any impact of on management.
2.
Does any relationship exsist between globalisation and management
3.
Does NITEL have updated facilities and equipment for globalisation
4.
Does centralisation policy of the various department serviciously affect,
their mode of operation.
5.
Has there been impact of technological break through in NITEL
RESEARCH HYPOTHESIS
1.
H0: There is no positive impact of globalisation on management
H1:
There is positive impact of globalisation on management.
2.
H0: There is no relationship between globalisation and management
H1: there is relationship between globalisation and management.
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3.
H0: There are no updated facilities and equipment for globalisation in
NITEL
H1: There are no updated facilities and equipment for globalisation in NITEL
REFERENCES
Nwandu Etal (2000)
Principle of Management Ifek ventures production.
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Fredrick Herzberg (1959)The motivation to work Wiley Production Newgools
Akanwa P. U. (1978)
Organisational behaivour and Ifuman Management
Drucker P. (2000) Management kosoko pree ltd
Fayol H. (1981)
Attribute to Management technology. Bracham Presss
London.
Taylor F.
Theory & principle of Management.
Akanwa P.U.
1.5
Organisational Behaviour and Human Management.
SIGNIFICANCE OF THE STUDY
The study is very timely, especially today that all hands are on deck to enhance
the development and growth in trend of globalisation in Nigeria economy
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especially in the Nigerians Communication Industry using NITEL in View.
This study will not only be of immense benefit to communication desires but
also to public and private organisation. In addition, the study will determine the
factors or problem limiting globalization on management. It is expected that
the findings will help to bridge any gap that may exist and to make these
enterprises and organization effective globalization network in Nigeria
Management.
It is necessary to
investigate the development and various type
globalization in Nigerian setting especially today that we talk of execution of
organisational goals which can only be accompanied better and faster through
proper integration of globalisation on management in Nigeria, of which
without it birth the economy and the companies, industries and organisation
will have a very big problem. Through this investigation, therefore both
public and private organisation will understand their shortcoming and will
subsequently adopt measure aimed at renhancing their programmes of
management training and development to actualize globalisation.
The
organisation will be in the position to adopt the right strategies to enable the
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company to grow stronger and stronger through the impact of globalisation
technique on management.
1.6
SCOPE OF THE STUDY
Although
the topic is the impact of globalization on management in
Nigeria. An in-depth study of Nigerian Telecommunication Limited (NITEL).
The scope and content od this work was the Enugu Metropolis which is
NITEL,S Territorial Headquarters as a case study. The work discusses and
throws light on the mode of operations of NITEL, how efficient and low
inefficient are they. The problem faced by customers. Above all it suggests
some of their problem facing NITEL in an lever expecting world as we
approach the next millennium. NITEL is expected to brace up to the
colleagues of the 21st century by upgrading it’s facilities and spreading it’s
teracles to meet the fearing demands and aspiration of the populace. The world
now global village will a lot of technological advancement in the field of
telecommunications. This in-depth research is limited to Enugu alone for
some reason:-
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1.
It makes quite detailed and elucial to highlight the various operations of
NITEL fore feasibility
economic
studies and critical appraisal of it’s socio-
importance. That not withstanding there are reterences
generally as regards the telecommunication Industry and telephone
seminar most especially.
2.
The peculiar position is holds in communication Industry such as being
the NITEL Territorial headquarters.
Time and financial constraint made the study to be limited to NITEL Plc
territorial Headquarters. Enugu. The method of research used was through a
diesel research and limited field research due to time factor. A personal survey
research was used during the time collections, presentation and analysis of data
were made.
1.7
DEFINITION OF TERMS
1.
DIALTAL FEATURE:- This means that no subscriber should use ones
telephone lines not even NITEL.
2.
TOSING:- When there is no effective means of communication.
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3.
RECONNECTION:- Those has to do with NITEL office when have
cleared your bills, then they now have to reconnect your line back.
REFERENCE:
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ARPLE by R.C. (1969) Modern Business Administration Pitman
publication
London 3rd Edition.
Ejifor D. N. & Aniagoh V.A (1984)
Managing Nigerian workers
Stockwell, E. G. (1981) Modern Office Management HeiremannPublication
London.
Stomer G. (1998) Strategic planning New York Random house Publisher
Fayol H. (1979) Principal and Function of Management Random book
Macers U. S. A.
Hussey D.E (1985)Introduction Corporate Planning London Oxford Pergonon
Press.
James D (1998)
Organisational Goal and environmental Harvard business
review.
John D. K (1999)
Choosing Strategic and business polices New York
Random house publisher.
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