Room Utilization - THIS DAILY REPORT MUST SHOW IN DETAIL THE
STATUS OF ALL ROOMS BY FLOOR ORDER. IT SHOULD ALSO LIST IN A SUMMARY RECAP,
THE NUMBER OF AVAILABLE ROOMS BY FLOOR, AND GIVE A PERCENTAGE OF AVAILABILITY
BY FLOOR, THE NUMBER OF ROOMS SCHEDULED FOR MAINTENANCE BY FLOOR, PERCENT OF
MAINTENANCE PER FLOOR, THE NUMBER OF ROOMS BOOKED PER FLOOR, AND PERCENT OF
OCCUPANCY BY FLOOR. FINAL TOTAL SUMMARY SHOULD INCLUDE OVERALL BOOKED
PERCENTAGE, OVERALL MAINTENANCE PERCENTAGE, AND OVERALL AVAILABILITY
PERCENTAGE.
Room Maintenance Schedule - REPORT MUST LIST ROOMS SCHEDULED FOR MAINTENANCE BY FLOOR
WITHIN CONTRACTOR CODE AND SHOULD INCLUDE THE WORK ORDER NUMBER, THE MAINTENANCE CODE,
DESCRIPTION OF THE MAINTENANCE, THE SCHEDULED
DATE OF THE MAINTENANCE, AND THE DATE OF ROOM AVAILABILITY.
- MUST REPORT ALL MAINTENANCE PERFORMED TO THE
GIVEN ROOM SORTED BY FLOOR AND SHOULD INCLUDE THE WORK ORDER NUMBER,
CONTRACTOR CODE, THE MAINTENANCE CODE, DESCRIPTION OF THE MAINTENANCE, THE
DATE OF THE MAINTENANCE, AND DURATION OF THE MAINTENANCE, AND ASSOCIATED
COSTS, TOTALS PER ROOM SHOULD SHOW TOTAL MAINTENANCE COSTS INCURRED.
Guest Confirmation - MUST BE SEQUENCED BY ZIP CODE TO ENSURE BULK
RATE MAILING DISCOUNTS BY THE POST OFFICE. THE REPORT SHOULD BE IN A LETTER
FORMAT ADDRESSED TO THE GUEST, CONFIRMING RESERVATION, AND INCLUDE ROOM
NUMBER(S) DATE OF RESERVATION, AND THE FOLLOWING INFORMATION WHEN APPLICABLE:
- GARAGE PARKING SPACE NUMBER
- CONFERENCE ROOM CONFIRMATION (DATE(S), TIME, CONFERENCE ROOM NUMBER)
- FACILITY RESERVATIONS [HEALTH CLUB, BEAUTY SALON] (DATE(S), TIME)
- CAR RENTAL/LIMOUSINE SERVICE (DATE(S), TIME)
Gift Store Sales Report - THIS REPORT MUST INCLUDE DAILY, WEEKLY, AND
MONTHLY FIGURES AND SHOULD SHOW THE SALES PERSON ID, INVENTORY NUMBER, ITEM
DESCRIPTION, RETAIL PRICE, QUANTITY SOLD, EXTENSION, TYPE OF PAYMENT. REPORT
TOTALS FOR THE SALES PERIOD MUST BE BY THE VARIOUS TYPES OF PAYMENT. FOR THE
DAILY REPORT ONLY, INCLUDE CASH REGISTER TOTAL, CASH SALES TOTAL, CASH
REGISTER OVER/UNDER AMOUNT.
Salon Sales Report - THIS REPORT MUST INCLUDE BE AT THREE LEVELS,
DAILY WEEKLY, AND MONTHLY FIGURES SHOWING THE REPRESENTATIVE'S ID, TYPE OF
PAYMENT, INVENTORY-NUMBER/SERVICE ID, DESCRIPTION, RETAIL PRICE, QUANTITY
SOLD, EXTENSION. REPORT TOTALS FOR THE PERIOD SALES BROKEN DOWN BY THE
VARIOUS TYPES OF PAYMENT, ALSO FOR THE DAILY REPORT ONLY, INCLUDE CASH
REGISTER TOTAL, CASH SALES TOTAL, CASH REGISTER OVER/SHORT AMOUNT.
Health Club Sales Report - THIS REPORT MUST INCLUDE BE AT THREE LEVELS,
DAILY WEEKLY, AND MONTHLY FIGURES SHOWING THE REPRESENTATIVE'S ID, TYPE OF
PAYMENT, INVENTORY-NUMBER/SERVICE ID, DESCRIPTION, PRICE, QUANTITY SOLD,
EXTENSION. REPORT TOTALS FOR THE SALES PERIOD SHOULD BE BY THE TYPES OF
PAYMENT. FOR THE DAILY REPORT ONLY, INCLUDE CASH REGISTER TOTAL, CASH SALES
TOTAL, CASH REGISTER OVER/UNDER AMOUNT.
Annual Analysis - THIS ANNUAL REPORT SHOULD SHOW DATA FOR EACH
QUARTER (WINTER,SPRING,SUMMER,FALL) IN A SUMMARY DETAIL. IT SHOULD LIST IN A
THE AVERAGE NUMBER OF AVAILABLE ROOMS BY FLOOR, THE AVERAGE PERCENTAGE OF
AVAILABILITY BY FLOOR, THE AVERAGE NUMBER OF ROOMS SCHEDULED FOR MAINTENANCE
BY FLOOR, AVERAGE PERCENT OF MAINTENANCE PER FLOOR, THE AVERAGE NUMBER OF
ROOMS BOOKED PER FLOOR, AND AVERAGE PERCENT OF OCCUPANCY BY FLOOR. FINAL
TOTAL SUMMARY SHOULD SHOW OVERALL AVERAGE BOOKED PERCENTAGE, OVERALL OVERALL
MAINTENANCE PERCENTAGE, AND OVERALL AVERAGE AVAILABILITY PERCENTAGE.
W-2 - THIS REPORT WILL PRINT SORTED AND SUBTOTALING ON JOB
CLASSIFICATION, AND WILL INCLUDE: EMPLOYEE ID, EMPLOYEE NAME, SOCIAL SECURITY
NUMBER, JOB CLASSIFICATION, PAY RATE, REG HRS WORKED, OT HOURS WORKED, GROSS
PAY, WITHHOLDINGS (FEDERAL, STATE, LOCAL), NET PAY, CHECK NUMBER.
Pay Checks - THE PAYROLL CHECKS MUST BE PRINTED IN SEQUENCE BY EMPLOYEE
NAME AND INCLUDE: EMPLOYEE ID, EMPLOYEE NAME, SOCIAL SECURITY NUMBER, JOB
CLASSIFICATION, PAY RATE, REG HRS WORKED, OT HOURS WORKED, GROSS PAY,
WITHHOLDINGS (FEDERAL, STATE, LOCAL), NET PAY, CHECK NUMBER.
Car Rental Maintenance - MUST REPORT ALL MAINTENANCE PERFORMED TO A GIVEN AUTOMOBILE:
THE REPORT MUST BE SORTED BY MAKE, MODEL STYLE, COLOR, LICENCE PLATE NUMBER, AND ALSO
INCLUDE VIN NUMBER, MECHANIC
CODE, THE MAINTENANCE CODE, DESCRIPTION OF THE MAINTENANCE, THE DATE OF THE
MAINTENANCE, AND DURATION OF THE MAINTENANCE, AND ASSOCIATED COSTS. TOTALS
PER CAR MUST SHOW TOTAL MAINTENANCE COSTS INCURRED. TOTALS PER REPORT MUST
SHOW TOTAL MAINTENANCE COSTS INCURRED.
Conference Room Schedule - MUST BE SEQUENCED BY ROOM LISTING
ALL SCHEDULED BOOKINGS, ASCENDING BY TIME OF DAY AND ALSO INCLUDE: THE NAME OF
THE BOOKER, ROOM NUMBER OF THE BOOKER, NUMBER OF PEOPLE ATTENDING, TITLE OF
EVENT, TIME, AND SPECIAL EQUIPMENT REQUIRED.
Rolodex - MUST BE SEQUENCED BY VENDOR CODE AND CONTAIN: THE
COMPANY NAME, ADDRESS, CITY, STATE, ZIP, TELEPHONE, PRIMARY CONTACT NAME,
SECONDARY CONTACT NAME.
Guest Registration - THIS TRANSACTION MUST CONTAIN ALL INFORMATION REGARDING THE
REGISTRATION
AND MUST ALLOW MAINTENANCE TO THE FOLLOWING FIELDS: GUEST NAME, COMPANY NAME,
ROOM BOOKING BEGIN DATE, ROOM BOOKING END DATE. CAR RENTAL INDICATOR, VIDEO
RENTAL INDICATOR, BAR TAB BALANCE, ROOM SERVICE SOCIAL SECURITY NUMBER,
CONFERENCE ROOM IND, GARAGE SPACE AUTO LICENCE NUMBER, AUTO MAKE, AUTO
STYLE, AUTO COLOR, HOME PHONE, BUSINESS PHONE, CREDIT CARD NUMBER, CREDIT
CARD TYPE, ROOM CLASSIFICATION, ROOM ID(S) (FLOOR NUMBER, ROOM NUMBER),
SEASON CODE, RATE CODE, CLIENT TYPE, HEALTH CLUB INFO (COURT SCHEDULE).
Guest Credit Line THIS SCREEN MUST ALLOW TRANSACTIONS FOR BOTH DEPOSITS AND
WITHDRAWALS TO
BE PROCESSED AGAINST AN ACCOUNT. THE TRANSACTION WILL REQUIRE ACCOUNT NUMBER,
AMOUNT, AND TRANSACTION TYPE (DEBIT/CREDIT) AND THE TELLER'S IDENTIFICATION
NUMBER. THE SCREEN WILL RETURN WITH AN INDICATION WHETHER THE TRANSACTION WAS
ACCEPTED AND THE CUSTOMERS NAME, ACCOUNT NUMBER AND CURRENT BALANCE. REASONS
FOR NON-ACCEPTANCE OF A TRANSACTION MAY BE AN INVALID ACCOUNT NUMBER,
INSUFFICIENT FUNDS, OR THE STOP TRANSACTION FLAG IS ON.
Room Lookup THIS SCREEN MUST ALLOW A CLERK TO FIND A CUSTOMER'S ROOM NUMBER BY
ENTERING EITHER THE SSN OR LAST NAME. THE SCREEN WILL RETURN WITH THE
CUSTOMER'S FULL NAME, SSN, AND ROOM NUMBER(S).
Guest Account Inquiry - THIS SCREEN MUST ALLOW A CLERK TO DISPLAY A CUSTOMER'S CURRENT
BALANCE.
THE CLERK WILL ENTER AN ACCOUNT NUMBER AND RECEIVE THE CUSTOMER'S NAME,
ADDRESS, TELEPHONE NUMBER, CURRENT BALANCE, AND LAST TRANSACTION ISSUED
AGAINST THE ACCOUNT.
Service Charge Maintenance
THIS SCREEN MUST ALLOW A CLERK TO UPDATE INFORMATION FOR SERVICE CHARGES.
IT WILL ALLOW ADDITIONAL SERVICE CHARGE TYPES TO BE ADDED TO THE FILE AND
ALSO CHANGES TO SERVICE CHARGE AMOUNTS FOR EXISTING TYPES.
Org Chart THIS SCREEN MUST SHOW THE HOTEL'S ORGANIZATIONAL CHART AND WILL INCLUDE:
EMPLOYEE ID, EMPLOYEE NAME, JOB CODE, JOB CODE DESCRIPTION, EMPLOYEE STATUS,
ORGANIZATIONAL LEVEL, SUPERVISOR ID, SUPERVISOR NAME: AND IF THE EMPLOYEE IS
A SUPERVISOR, THE STAFF THAT REPORT TO THE GIVEN EMPLOYEE.
Cash Register
THIS SCREEN MUST ACCOMMODATE THE SALES OF THE GIFT SHOP, BEAUTY SALON,
AND THE HEALTH CLUB. IT WILL INPUT THE CUSTOMERS ID, ITEM/SERVICE NUMBER, AND
QUANTITY, LOOKUP THE INVENTORY PRICE, CHECK EOQ, EXTEND THE SALE, CALCULATE
SUBTOTAL, ACCEPT TIPS, AND CALCULATE TAX.
AND IF THE EMPLOYEE IS A
SUPERVISOR, THE STAFF THAT REPORT TO THE GIVEN EMPLOYEE.
Library THIS TRANSACTION MUST ALLOWS THE BORROWING AND RETURN OF BOOKS AND VIDEO
TAPES TO THE HOTEL LIBRARY. FIELDS MAINTAINED MUST INCLUDE:
CALL NUMBER, TITLE, MEDIUM, CHECK OUT DATE, DUE DATE, RESTRICTIONS,
AUTHOR/DIRECTOR, PUBLISHER/FILM STUDIO, CLASSIFICATION, SHELF LOCATION,
HOLD/RESERVE INDICATOR, HOLD/RESERVE ROOM NUMBER.
Inventory Maintenance - ALLOWS FOR THE INQUIRY, AND MAINTENANCE OF INVENTORY FOR THE
HEALTH CLUB, BEAUTY SALON, AND GIFT SHOP. FIELDS MAINTAINED MUST INCLUDE:
INVENTORY NUMBER, DESCRIPTION, QOH, QOO, EOQ, SUPPLIER ID, RETAIL PRICE,
SALES HISTORY.
Auto Reservation
TRANSACTION ALLOWS FOR THE INQUIRY ABOUT A SPECIFIC AUTOMOBILE, OR THE
AVAILABILITY OF A TYPE OF CAR FOR RENTAL. ENTER EITHER AUTOMOBILE LICENCE
NUMBER TO FIND THE CURRENT STATUS OF THE CAR (RENTED, UNAVAILABLEMAINTENANCE, AVAILABLE), OR ENTER A MAKE AND BODY STYLE TO FIND AN AVAILABLE
CAR IN THAT CLASSIFICATIONS.
Convention/Conference Room Scheduling
ALLOWS FOR THE INQUIRY ABOUT , OR MAINTENANCE OF CONVENTION/CONFERENCE
ROOMS SCHEDULES. ENTER EITHER CONVENTION/CONFERENCE ROOM NUMBER TO RECEIVE
INFORMATION ABOUT THE AVAILABILITY OF THE ROOM
Video Kiosk Intranet - ALLOWS FOR INQUIRY ABOUT, OR MAINTENANCE OF VARIOUS
SCHEDULED EVENTS (SPORTING, SIGHT SEEING, NIGHT CLUB, ENTERTAINMENT). MAINTENANCE
SHOULD INCLUDE FIELDS SUCH AS DATE, TIME, PLACE, FEES, DURATION, TRANSPORTATION
AVAILABILITY. ACCESS SHOULD INCLUDE THE RESTAURANT MENU, ROOM SERVICE MENU,(SHOWS ITEM
NUMBER, DESCRIPTION, PRICE), AND HOURS OF AVAILABILITY FOR
THE BEAUTY SALON, AND HEALTH CLUB, AND RESTAURANT.