CHAPTER VICE PRESIDENT ARRANGEMENTS ROLES & RESPONSIBILITIES VICE PRESIDENT ARRANGEMENTS The Vice President Arrangements is elected by members of the Chapter in accordance with the National By Laws and Chapter By Laws and is responsible for the arrangements of the Workshop/Dinner meetings, and chapter activities. Also to assure that each member attending a chapter activity is made to feel welcome and treated as a valued professional. AUTHORITY AND SCOPE The Vice President Arrangements will be elected by the Chapter members. The Vice President Arrangements may appoint an Arrangements Committee and Arrangements Chairperson. The Vice President Arrangements will be an elected chapter officer such as Chapter President Elect, Vice President Operations, etc. The Vice President Arrangements has the authority necessary to achieve chapter membership growth and to fulfill the following duties and responsibilities. DUTIES AND RESPONSIBILITIES The Vice President Arrangements serves as a member of the Board of Directors. Immediately after appointment the Vice President Arrangements should select Committee members to begin planning and to perform other Arrangement Committee work. Plan, budget, organize, and implement an effective program to assure that all chapter members and guests are welcomed and assured that they are valued professionals at all chapter activities. Make arrangements for chapter meeting places including menus, meeting rooms, and audio/video support. Arrange for greeters at chapter activities to welcome new members and VIPs. Staff a registration/welcome table at chapter meetings to distribute program materials, name tags, record attendance, and collect payment. Serve as Custodian of all NCMA facilities and equipment used at monthly meetings including the Chapter computer, overhead projector, etc. Arrange for a lighted lectern, American flag, NCMA flag and speaker system at each monthly meeting. As of August 3rd, 2004 VP Arrangements Job Description Page 2 of 7 Coordinate the number of reservations to be made at each monthly meeting and notify the caterer of the number to be expected. Contract with the catering organization for meals and beverages to be served at monthly meetings and arrange with the Treasurer for payment by the close of each meeting. Promote an atmosphere of hospitality and encourage all members to become acquainted at the general membership meetings. The specific purpose is to create an atmosphere to exchange ideas and to discuss the generalities of day-to-day operational problems. Assign Committee members to assist at the registration desk, sell raffle tickets, etc. PERFORMANCE SCHEDULE On or before July 15, submit to the Board of Directors a Committee Annual Operating Plan and Annual Budget request for the program year. The Plan should include (as a minimum) an attendance goal for chapter activities. Staff all Arrangement functions at chapter activities. Periodically make a report of Committee activities to the Board of Directors. During the month of May, schedule a transition meeting for the outgoing and incoming VP Arrangements to arrange an effective transfer of responsibilities. At the June (year ending) meeting of the Board of Directors, submit a summary report of the affairs of the Vice President Arrangements. On or before July 1 the Vice President Arrangements will deliver to the successor in office all books, records, data, reports, and any other Association property for which the Vice President Arrangements is responsible. Make a monthly written report to the Board of Directors. The monthly report should include: Lessons learned from the previous Workshop/Dinner meeting, upcoming events. At each monthly Board of Directors meetings, discuss items from the previous workshop/dinner meetings, upcoming events and special events, i.e. Military Appreciation night, Fellow’s night, Member appreciation night, etc. Also discuss any special items that the board members might need for the upcoming Workshop/dinner meeting, etc. Assist and advise the Chapter President, and Board of Directors as appropriate. VP Arrangements Job Description Page 3 of 7 Specific Duties of the Vice President Arrangements Catering and Banquet Facility: The Hacienda Hotel 1. Function as the liaison between the hotel and the organization 1.1. Inform the hotel of the event dates in advance of the program year (i.e., July or August after the planning committee meetings). 1.2. Point of Contact at Hacienda Hotel, Catering is either Vivian or Leslie (“Catering”) 310/615-0015, ext. 4159 1.3. Notify Catering of any particular needs for special meetings, such as NCMA anniversary, membership night, Christmas dinner needs, etc. The hotel also can serve wine for the dinner for special dinners if we inform them in time. 2. Make the arrangements for the monthly workshops and dinner meetings with the hotel (by letter). Info as to dates, times, menu, to: 2.1. Select the dinner entrée and dessert for each dinner meeting and the two allday seminars using the Hacienda online menu. After the planning meetings in the summer, call Catering and discuss what menus worked the previous year(s). 2.1.1. Menu pricing was negotiated and established a few years ago, so Catering can advise which menu items are in the NCMA price bracket. Seminars are a little trickier but ensure the lunch menu is hearty, as salad and bread has not cut it for past attendees. 2.2. A/V equipment: Confirm with Catering (who coordinates with the banquet staff) for the equipment needs for the speakers. These include: configuration of overhead lights, projector screen, Lavaliere microphone (rented for $65/meeting from Catering). Confirm that banquet staff will be present at the beginning of the workshop to ensure that the mike, lights and lights over the screen are working properly. 2.2.1. Programs VP will coordinate with the speakers and inform you of what special equipment might be needed for each event. Laptop and projector are handled through Programs VP. Reservations 3. NCMA Voicemail. After each monthly BOD meeting, call in to the NCMA voicemail and update the message for the monthly meetings and for the educational seminars. VP Arrangements Job Description Page 4 of 7 A sample outgoing message is on the CD-Rom. (310) 535-3828. As soon as the message starts, hit “01.” After the password prompt, hit “1234.” 3.1. Creating the Voicemail. After the password, 0-4-2-1-5. DO create a script and include event date, time, place, how to RSVP; whether caller is attending workshop, dinner or both, and whether caller want a vegetarian meal. Refer to NCMA L.A.-South Bay Chapter website and the newsletter. 3.2. Retrieving Messages. After the password, hit “01.” Record the message and convey any membership or seminar messages to the appropriate Board member. Check the voxmail about once a week and more frequently right before events. 4. Sign-Ups at the company level. There are approximately ten regularly attending groups for the workshop dinner meetings. Each group has a representative who, when sent a blank sign-in sheet by you a week prior to a workshop, will obtain the names of those who wish to attend from their company. The groups/representatives are currently (1) Aerospace Corporation; (2) Boeing Company; (3) DCMA; (4) Government (this is largely Space & Missile Systems (SMC – Air Force); (5) NGIS Business Management; (6) Northrop Materiel; (7) Northrop Grumman Space Technology (NGST) Contracts; (8) NGST Subcontracts; (9) Raytheon; and (10) Various [other companies not listed above]. Aerospace Corp. Boeing Company DCMA Government NGST Contracts NG Business Management NGST Subcontracts NG Materiel Raytheon Ginny Jackson Rich Abele Capt Tom Tortorella [TBD] Ellen Lord Mark Gonzalez Steve Nguyen Mark Gonzalez Betty Nicholson Virginia.A.Jackson@aero.org Rich.s.abele@boeing.com Thomas.Tortorella@dcma.mil Ellen.Lord@ngc.com mark.gonzalez@ngc.com steve.nguyen@ngc.com mark.gonzalez@ngc.com BNicholson@raytheon.com 4.1. The representative will E-mail back the completed list or a reasonable facsimile. The representatives usually need a minimum of three days to post the event flyer and sign-in sheet and get responses at their workplace. When you Email the blank sign-in sheet to the representatives, indicate your return deadline. When finalizing the sign-in sheets, ensure that the attendees have indicated whether they are attending workshop only, dinner only, or both. The hotel is only interested in Final Count of dinner attendees. 4.2. Create finalized sign-in sheets based on voxmail responses, company-level sign-in sheets, and workshop/dinner speakers and specially invited guests. Keep checking the voxmail for updates, and anticipate last-minute changes by company level sign-in sheet reps. VP Arrangements Job Description Page 5 of 7 4.3. Allow yourself three business days after typing up the final sign-in sheets, in which to give the Final Count to Catering. Include any requested vegetarian or nonmeat meals. Pre-event timeline: 3rd Tuesday Thursday 2nd Tuesday Friday 1st Tuesday Event – (3+weekend) = Final Count – 2 sign-in finalization – 3 sign-in reps return = Email sign-in sheets to co. reps 5. Report confirmed reservation counts to Catering three business days prior to each event (the “Final Count”). NCMA will be billed for at least the Final Count. The hotel is OK with 10% overage, but if the Final Count is exceeded by more than that, NCMA could have seating problems at the event. Predicting the Final Count is a continuing art form. Registration Procedure 6. Create registration lists and nametags for each workshop dinner meeting. Sign-in sheets and label templates are on a CD-Rom in Word and Excel formats. 6.1. Name Tags 6.1.1. Blank labels can be purchased at Office Depot and submitted on a reimbursement request. Figure on making up about 75 labels per monthly workshop dinner meeting. We have old template that have the colored NCMA logo on them as text boxes. An easy way to use these (so the text boxes don’t move around when you add the name) is to run the labels first on a color printer getting just the logos in the lefthand corner. Thereafter, names can be inserted and printed on a regular black and white printer. 6.1.2. Labels are usually made a few days before the workshop and added to by the last minute reservations. 6.1.3. Take blank nametags for people who register at the door without prior reservation. 6.1.4. Create an Excel spreadsheet of all attendees in alpha order (showing employer and group each is signed in under) for reference at the sign-in table. That list is invaluable when an attendee is not sure which list he or she is on. 6.1.4.1. Email a copy of the all-attendees spreadsheet to Programs VP on the Monday before the workshop/dinner so he can work up seating arrangements from which you will make place cards for the head table. VP Arrangements Job Description Page 6 of 7 6.2. Update and print about 40 workshop receipts and bring them to the workshop dinner in a folder. Pre-sign the receipt with your name, so you’re not standing there signing individual receipts at the registration desk. There are three forms of payment, pretty much evenly distributed: prepaid “blocks” – a company buys a block of workshop dinner seats and employees can sign up to go free on a first-come first served basis. The prepaid blocks are clear on the sign-in sheets. 6.3. Certificate of Attendance templates are on the CD-Rom. Update the event information and print one for each workshop and/or seminar attendee. Bring extra folders of previous workshop certificates to each meeting. You will be asked for back copies. 6.4. Workshop Survey templates are on the CD-Rom. Update the event date and indicate whether the event is a workshop or a seminar (these are pull down menu options on the template). Commandeer a board member to be sure that the surveys are handed out or offered at every opportunity, and create a visible, easy place in which attendees can drop the completed form. Copy the surveys on colored paper so they’re easy to spot out there on the workshop or dinner tables after the event. 6.5. Packing the Bag. Bring: 6.5.1. All the sign-in sheets and folders with name tags, printed and a few blank; 6.5.2. About $40 in “seed” money for making change at the door ($1, $5, $10 – no $20’s); 6.5.3. Raffle tickets and red basket for collecting the ticket stubs and for the drawing 6.5.4. Payment Receipts and Certificate of Attendance 6.5.5. Past Certificates of Attendance 6.5.6. Speaker gifts (we’ve pre-purchased pen/laser pointers from Dayspring Pen Shop. Refer to CD-Rom for copy of past invoice for reordering 7. Purchase speaker gifts. This past year we’ve given pen/laser pointers engraved with NCMA L.A-South Bay Chapter logo. They were purchased from Dayspring Pen Shop (online). Refer to the CD-Rom for a copy of the past invoice for reordering. Buy quantities of est. 20 at a time. Ask the Board Treasurer to mail a check, or simply pay and submit a reimbursement request at the next board meeting or workshop/dinner. 8. Christmas Event. 8.1. At the early November BOD meeting, solicit recommendations for banquet and catering staff gifts, to be distributed at the December workshop/dinner. VP Arrangements Job Description Page 7 of 7 Determine how many banquet staff members supported us throughout the year. Depending on the chapter budget, recommend either $100 or $50 each for Francesco (head waiter/banquet manager), Vivian and Leslie. The serving staff would then get either $50 or $25 each. 8.2. Purchase Christmas decoration centerpieces for workshop dinner. Expect a large crowd, requiring about 9 tables. We’ve purchased poinsettias at Home Depot or Costco in the past. Coordinate the monthly Board meeting arrangements. 9. Call the Proud Bird Restaurant (310) 670-3093 a few days before the Tuesday BOD meeting If you meet with any resistance from the hostess when you call in the reservation (i.e., we don’t usually reserve a room for that size group), ask for David Mashagh (general manager) or Carla. Here’s the drill: The Davis Room, party of 15 from 5:30 – 8:30, early bird dinner menus. 10. Make a monthly written report to the Board of Directors. The monthly report should include: Lessons learned from the previous Workshop/Dinner meeting, upcoming events. 11. At each monthly Board of Directors meetings, discuss items from the previous workshop/dinner meetings, upcoming events and special events, i.e. Military Appreciation night, Fellow’s night, Member appreciation night, etc. Also discuss any special items that the board members might need for the upcoming Workshop/dinner meeting, etc.