3rd Annual Seattle Trip 2007 Information Packet March 14 – 16, 2007 Business & Technology Club Seattle Trip Table Of Contents Important Details! ..................................................... 3 What to Bring ........................................................... 3 Trip Itinerary ............................................................. 5 Companies ............................................................. 10 Directions ............................................................... 11 Page 2 of 61 Business & Technology Club Seattle Trip Important Details! Please: 1. ARRIVE AT EACH COMPANY LOCATION 20 MINUTES PRIOR TO THE SCHEDULED VISIT TIME. 2. TURN OFF YOUR CELLPHONES AND PAGERS DURING VISITS. Please keep in mind that missteps by a few can make all of us look bad. Be respectful of your classmates by being on time, attentive at presentations, turning your cell phones and pagers off during visits, and all the other normal stuff. Let’s watch out for each other, hit the Seattle as a team and make the most of it for everyone. Remember that this trip is about finding a job for the near future, and about networking for jobs in the future. Some of the companies we will talk with do not offer internships or will not offer internships this year. Next year, however, they may have just the job you want, so follow the COC’s advice about networking and keeping in touch with your contacts. What to Bring Business Casual clothing - for company visits Suit – just in case Business Cards – more than you think you need Printed Resumes – although we will have everyone’s resumes on the CD, which we will leave with each company, it never hurts to have a few copies of your resume with you. Map of the Seattle area Your Tepper Faux Leather Folder Breath Mints – you never know Umbrella – you’re in Seattle! Page 3 of 61 Business & Technology Club Seattle Trip Alumni Events We highly encourage you to attend the alumni events that will occur during this trip. Both events are great networking opportunities and give us an opportunity to learn about what Carnegie Mellon University alumni are doing. John Sengenberger, Director of Alumni Relations at Tepper, will attend along with Stephen M. Rakas, Associative Director, Career Opportunities Center. For up-to-date info on all events go to http://alumni2.tepper.cmu.edu/alumniweb/alumnichapters/sandbox/index.asp?prefix=se a Tepper Alumni Networking Dinner Event Date: 3/14/2007 7:00 p.m. Location: Bainbridge Thai Cuisine The Seattle Alumni Chapter of the Tepper School of Business at Carnegie Mellon will be holding an informal dinner reception for visiting Tepper MBA students on Wednesday, March 14, 2007 at Bainbridge Thai Cuisine at 330 Madison Avenue South on Bainbridge Island. Directions: Bainbridge Thai Cuisine 330 Madison Avenue South Bainbridge Island, WA 98110 206-780-2403 INSTRUCTIONS: The plan will be to take the 5:30 ferry from Seattle (Colman Dock - at the waterfront at the end of Marion Street) and then walk down the Main Street (Winslow Way) of Bainbridge to Madison (restaurant is at the water at the bottom of Madison). Reception and Panel on Best Marketing Practices for Today's Leading Brands in Seattle Event Date: 3/15/2007 6:00-9:00 p.m. Location: Bell Harbor International Conference Center Join us on Thursday, March 15, 2007 for a special alumni reception and presentation on Best Marketing Practices for Today's Leading Brands in Seattle at the Bell Harbor International Conference Center on Pier 66 in Seattle. The networking reception will begin at 6:00 p.m. and the panel presentation will begin at 7:00 p.m. Directions: Bell Harbor International Conference Center, 2211 Alaskan Way, Pier 66, Seattle, WA 98121; Tel: 206.441.6666; See: http://bellharbor.com Page 4 of 61 Business & Technology Club Seattle Trip CONTACT INFORMATION Trip Itinerary These 3 days are going to go by fast. We do have a break in the schedule, so you may want to contact alums out there and try to set up a time to meet. PLEASE ALLOW FOR EXTRA TRAVEL TIME (Seattle’s traffic can be pretty bad) AND ARRIVE AT EACH COMPANY LOCATION 20 MINUTES PRIOR TO THE SCHEDULED VISIT TIME. Page 5 of 61 Business & Technology Club Seattle Trip 3/12/2007 Monday 3/14/2007 Wednesday Starbucks 8:15 AM - 10:15 AM 3/15/2007 Thursday Real Networks 8:30 AM - 10:30 AM 3/16/2007 Friday Boeing 8 AM - 12 PM 9:00 Starbucks 8:15 AM - 10:15 AM Real Networks 8:30 AM - 10:30 AM Boeing 8 AM - 12 PM 10:00 Starbucks 8:15 AM - 10:15 AM Boeing 8 AM - 12 PM 11:00 Expedia.com 11 AM - 12:30 PM Boeing 8 AM - 12 PM 12:00 Expedia.com 11 AM - 12:30 PM Nintendo 12:45 PM - 2:30 PM 13:00 Microsoft 1 PM - 3:30 PM Nintendo 12:45 PM - 2:30 PM 14:00 Microsoft 1 PM - 3:30 PM Amazon 2 PM - 5 PM Nintendo 12:45 PM - 2:30 PM 15:00 Microsoft 1 PM - 3:30 PM Amazon 2 PM - 5 PM Weyerhaeuser 3:30 PM - 5 PM Amazon 2 PM - 5 PM Weyerhaeuser 3:30 PM - 5 PM 8:00 3/13/2007 Tuesday 16:00 17:00 18:00 Marketing Panel 6 PM - 9 PM 19:00 Networking Dinner 7 PM - 9 PM Marketing Panel 6 PM - 9 PM 20:00 Networking Dinner 7 PM - 9 PM Marketing Panel 6 PM - 9 PM Page 6 of 61 Business & Technology Club Seattle Trip Hotel Information La Quinta Inn & Suites 2224 8th Avenue Seattle, WA 98121 Phone: (206)624-6820 Fax: (206)467-6926 Directions from Seattle Airport to La Quinta Seattle Downtown Start: 17801 International Blvd Seatac, WA 98188, US End: 2224 8th Ave Seattle, WA 98121-1906, US Page 7 of 61 Business & Technology Club Seattle Trip Seattle Restaurants___________________ 94 Stewart 94 Stewart St. Seattle, WA 98101 94 Stewart is a Chef owned Northwest style bistro featuring world class cuisine based on fresh seafood, as well as locally grown meats and produce. Andiamo Bellevue 938 110th Ave NE Bellevue, WA 98004 Italian Restaurant. Andiamo features an exhibition kitchen, soft lighting and crisp linens in a cool hip contemporary setting. Assaggio 2010 4th Ave., Seattle WA 98121 Italian. As warm, colorful and personal as any trattoria in Coppola's Godfather, Assaggio specializes in traditional Italian-American cooking. Bandoleone 703 N34th Street, Seattle, WA 98103 Bandoleone is a fine Latin cuisine restaurant offering dishes that echo the flavors of the island nations of the Caribbean with a good amount of Brazilian and African influence thrown in for fun: Cuba, Trinidad, Tobago, and so on. Brasa 2107 3rd Ave. Seattle, WA 98121 Brasa has been voted one of the best restaurants in Seattle. The menu features sun-drenched Seattle flavors and the restaurant has a beautiful dining room, popular bar and lounge. Cafe Campagne 1600 Post Alley Seattle, WA 98101 A Parisian cafe tucked beneath Campagne Restaurant on Post Alley, Cafe Campagne serves traditional French fare in a cozy, unpretentious setting. Cafe Juanita 9702 NE 120th Place, Kirkland WA 98034 Cafe Juanita features Mediterranean dishes prepared with Northwest ingredients and an Italian flair complimented by an award-winning wine list. Cascadia Restaurant 2328 1st Avenue, Seattle, WA 98121 Forget about rules and trends, and come to Cascadia for fine dining focused on great food, smooth service, an award-winning wine list and tableside chats with Chef Kerry Sear. Chez Shea 94 Pike St. Suite 34, Seattle, WA 98101 French. Coldwater Bar and Grill Downtown 1900 Fifth Avenue, Seattle, WA 98101 Coldwater Bar and Grill is a contemporary seafood restaurant that caters to the savvy business traveler and local corporate clientele by featuring regional cuisine focused on the freshest local seafood. Cutter's Bayhouse 2001 Western Ave., Seattle WA 98121 Cutters is directly influenced by the unique nature of the Pike place market. Because of their ongoing commitment to incorporate only the finest seasonal Northwest ingredients in all menu offerings. Dahlia Lounge 2001 4th Ave., Seattle WA 98121 Northwest. Dahlia Lounge is the latest flower in restaurateur Tom Douglas' cap. And semi-lebrity chef Matt Costello is no pansy in the kitchen, either. Daniel's Broiler 10500 NE 8th, Bellevue, WA 98004 Daniels' Broiler in Bellevue is located on the 21st floor of the Bank of America Building. Daniel's Broiler is the only major Seattle steakhouse serving USDA Prime Beef exclusively. Dulces Latin Bistro 1430 34th Avenue Seattle, WA 98122 Dulces Latin Bistro (pronounced dool-says) has been sharing their European fare with Latin, Mediterranean, and Spanish influences to a loyal clientele since 1992. Their 1,300 bottle international wine list is noted as one of Seattle's best. Etta's Seafood 2020 Western Ave. Seattle, WA 98121 Etta's Seafood showcases the culinary flair of Chef Tom Douglas for every kind of seafood imaginable Situated near Seattle's famous Pike Place Market, Etta's Seafood offers both tourists and locals a rich experience of the best seafood in Seattle. Fish Club 2100 Alaskan Way Seattle, WA 98121 Todd English's International coastal cuisine served on Seattle's Waterfront. Chandler's Crabhouse 901 Fairview Avenue North, Seattle, WA 98109 American. Page 8 of 61 Business & Technology Club Seattle Trip Icon Grill 1933 5th Ave. Seattle, WA 98101 Icon Grill's "aroused Americana" menu showcases the higher quality ingredients in a sophisticated yet simple manner. Library Bistro 92 Madison St. Seattle, WA 98104 Library Bistro is a perfect place to enjoy a truly memorable meal or skip a few chapters and have dessert first. Lola Seattle 2000 Fourth Ave. Seattle, WA 98121 Renowned celeb chef Tom Douglas expands his empire, serving upscale Greek fare at the resplendently remodeled Hotel Andra. Mama Stortini's 3207 East Main Avenue, Puyallup, WA 98372 Voted Best Italian by King 5 Evening Magazine. Winner of Restaurant Neighborhood Award. Palisade 2601 West Marina Place, Seattle, WA 98199 The extensive menu is both reassuring & unexpected. Palisade's commitment to you is unsurpassed. And the view is simply breathtaking. Palomino 1420 5th Ave., Seattle WA 98101 American. For over a decade, Palomino has stood out among Seattle restaurants. Its casual class mingles the minglers with the moguls, and the celebrity with chic. The delicious American bistro food, including locally caught seafood and wood-fired pizza make dining here more than a social occasion. Ponti Seafood Grill 3014 3rd Ave. North, Seattle WA 98109 Seafood. This Zagat-topping Seattle restaurant, situated on the side of a working canal on the waterfront, never ceases to impress diners with its Pacific Rim touches and its innovative approaches to seafood. Ruth's Chris - Seattle 727 Pine Street, Seattle, WA 98101 Ruth's Chris Steakhouse is a fine dining restaurant serving corn fed aged U.S. Prime beef broiled at 1800 degrees to lock in the flavorful juices and served sizzling. The a la carte menu also features mouthwatering seafood, lamb and veal. Award winning wine list and service that creates raving fans. Sazerac 1101 4th Ave., Seattle WA 98101 Southern. Southern cuisine in a boutique hotel. It may sound oxymoronic, but this Seattle restaurant (located in the chi-chi-chic Hotel Monaco) brings the Big Easy to Elliot Bay with robust sausages, pan-fries and other Cajun classics. Six Seven 2411 Alaskan Way, Pier 67, Seattle WA 98121 Northwest-Asian fusion. Located in the elegant Edgewater Hotel, Six Seven is one of the best restaurants to hit the Seattle waterfront in years. Gorgeous bay views and masterfully prepared Pacific/Northwestern cuisine make this one of Seattle's best restaurants. Stanley & Seafort's 115 East 34th, Tacoma, WA 98404 From the moment you walk through the doors, you'll know it is time to relax and have a great meal. The breathtaking views, the gracious hospitality and honest cuisine work together to ensure that your dining experience is a memorable one. Enjoy a succulent steak or a plump fillet of Fresh King Salmon. Tango 1100 Pike Street, Seattle, WA 98101 Tango serves Seattle's finest tapas, focusing upon the sun-drenched dishes of Spain & Portugal with flavors of North Africa, accompanied by a well-rounded Spanish, Portuguese & Meso-American wine list, and Seattle's premiere tequila and rum lounge. Ten Mercer 10 Mercer St. Seattle, WA 98109 World class cuisine meets neighborhood scene. Flavorful artfully presented foods, classic cocktails and an award winning wine list served by a professional staff in this Queen Anne neighborhood dinner house. The Melting Pot - Bellevue 302 108th Avenue NE, Bellevue, WA 98004 The Melting Pot provides a unique, upscale and intimate dining experience with its assortment of fondue cooked at the table by the guests. It is the perfect location for a romantic evening, corporate dinner party or friendly gathering. Guests enjoy a choice of 4 flavorful fondue cooking styles and a variety of tasty entrees combined with special dipping sauces. The menu also includes creamy cheese fondues, fresh salads, fine wines and mouth watering chocolate fondue desserts. Tulio 1100 5th Ave., Seattle WA 98101 Italian. It'd be a hard-pressed Seattlite to claim his heart didn't rest at Tulio. The northern Italian cuisine and stellar service have made it one of the most reliable Seattle restaurants. Let acclaimed Chef Pisano introduce you to the delights of the Mediterranean rim. Page 9 of 61 Business & Technology Club Seattle Trip Companies Part of making a great impression on these companies and enhancing Tepper’s reputation is taking the time to learn more about the companies. By attending this trip, you are already taking steps in the right direction towards building a relationship with these companies and perhaps your future employer. But you can also do more to further your experience by taking the time to research and learn more prior to the visits. We expect you at minimum to take the time to read the summaries in this packet, but we strongly encourage you do some research on your own. You will surely get more out of the visits! Additionally, think of some knowledgeable questions to ask each company, its employees, and alumni. There is such a thing as a “bad” question on these trips. Although this trip can be considered a possible inlet towards getting an internship or a full-time position, the primary goals are to learn more about the companies, network (!), and build relationships. Remember to follow similar rules for asking questions as you do, when you attend the COC company events. Examples of “bad” questions: What does your company do? (Other variations: What products or services do your companies provide? What’s your company’s main business?) Who’s your CEO? Does your company have internship positions? Does your company hire international students? A rule-of-thumb: If you can find an answer to your question on the Internet, don’t ask it! Page 10 of 61 Business & Technology Club Seattle Trip Day 1: Wednesday, March 14 Address: 2401 Utah Ave South, Seattle, 98134 Phone: (206) 447-1575 Web Site: http://www.starbucks.com Start: End: 2224 8th Ave Seattle, WA 98121-1906, US 2401 Utah Ave S Seattle, WA 98134-1436, US Page 11 of 61 Business & Technology Club Seattle Trip Agenda: Take the elevator to the 8th floor and sign-in at the front desk 8:15-8:45 coffee tasting and meeting with Mak Azadi, Senior Manager, Corporate Development 8:45-9:15 James Potts, Director, International Business Development 9:15-9:45 Tiffany Huey, Marketing Manager 9:45-10:15 Mark Hassan, Senior Recruiter Company Information: Wake up and smell the coffee -- Starbucks is everywhere. The world's #1 specialty coffee retailer, Starbucks has over 13,000 coffee shops in more than 35 countries. The outlets offer coffee drinks and food items, as well as beans, coffee accessories, and teas. Starbucks owns about 7,500 of its shops, which are located in about 10 countries (mostly in the US), while licensees and franchisees operate more than 5,500 units worldwide (primarily in shopping centers and airports). The company also owns the Seattle's Best Coffee and Torrefazione Italia coffee brands. In addition, Starbucks markets its coffee through grocery stores and licenses its brand for other food and beverage products. What was once a simple chain of coffeehouses has become a force of nature in the retail business. With so many outlets throughout the world, Starbucks has used its chain to branch out into other retail segments; selling CDs, books, and other lifestyle products accounts for about 5% of revenue. The company also has big plans for the future, setting the goal of expanding its chain to 40,000 locations worldwide. It hopes to open about 2,400 new outlets in 2007. Starbucks also continues to invest in product development to expand its brand into new customer segments. With beverage maker PepsiCo it is developing its own vending machines to deliver premium coffees to customers on the go, while it continues to develop and market products for grocery retail through its partnership with Kraft Foods. A licensing deal with Beam Global Spirits & Wine (formerly Jim Beam), meanwhile, has produced a line of Starbucks coffee liqueurs. At its coffeehouses, the company is rolling out an expanded menu of breakfast items and other hot foods (previously being tested at a handful of locations) to more than 6,500 locations by 2008 to increase its revenue from food sales and to entice customers to spend more time at its outlets. In addition, it continues to add new blends to its selection of coffee drinks. Chairman Howard Schultz owns nearly 5% of Starbucks. Starbucks was founded in 1971 in Seattle by coffee aficionados Gordon Bowker, Jerry Baldwin, and Ziv Siegl, who named the company for the coffee-loving first mate in Moby Dick and created its famous two-tailed siren logo. They aimed to sell the finest-quality whole bean and ground coffees. By 1982 Starbucks had five retail stores and was selling coffee to restaurants and espresso stands in Seattle. That year Howard Schultz joined Starbucks to manage retail sales and marketing. In 1983 Schultz traveled to Italy and was struck by the popularity of coffee bars. He convinced Starbucks' owners to open a downtown Seattle coffee bar in 1984. It was a success; Schultz left the company the following year to open his own coffee bar, Il Giornale, which served Starbucks coffee. Frustrated by its inability to control quality, Starbucks sold off its wholesale business in 1987. Later that year Il Giornale acquired Starbucks' retail operations for $4 million. (Starbucks' founders held on to their other coffee business, Peet's Coffee & Tea.) Il Giornale changed its name to Starbucks Corporation, prepared to expand nationally, and opened locations in Chicago and Vancouver. In 1988 the company published its first mail-order catalog. Starbucks lost money in the late 1980s as it focused on expansion (it tripled its number of stores to 55 between 1987 and 1989). Schultz brought in experienced managers to run Starbucks' stores. In 1991 it became the nation's first privately owned company to offer stock options to all employees. In 1992 Starbucks went public and set up shops in Nordstrom's department stores. The following year it began operating cafes in Barnes & Noble bookstores. The company had nearly 275 locations by the end of 1993. Starbucks Page 12 of 61 Business & Technology Club Seattle Trip inked a deal in 1994 to provide coffee to ITT/Sheraton hotels (later acquired by Starwood Hotels & Resorts). The next year it capitalized on its popular in-house music selections by selling compact discs. Also in 1995 Starbucks joined with PepsiCo to develop a bottled coffee drink and agreed to produce a line of premium coffee ice cream with Dreyer's. Starbucks expanded into Japan and Singapore in 1996. Also that year the company created Caffe Starbucks, an online store located on AOL's marketplace. In 1997 Starbucks began testing sales of whole-bean and ground coffees in Chicago supermarkets. In 1998 Starbucks expanded into the UK when it acquired that country's Seattle Coffee Company chain (founded in 1995) for about $86 million and converted its stores into Starbucks locations. It also announced plans to sell coffee in supermarkets nationwide through an agreement with Kraft Foods. In 1999 Starbucks bought Tazo, an Oregonbased tea company, as well as music retailer Hear Music, and opened its first store in China. Schultz toned down his Internet plans in late 1999 after investors and analysts voiced skepticism. In 2000 Schultz ceded the CEO post to president Orin Smith, remaining chairman but focusing primarily on the company's global strategy. Starbucks jumpstarted its worldwide expansion the next year, opening about 1,100 stores worldwide, including locations in a handful of new European countries such as Austria and Switzerland. It also spun off its Japanese operations as a public company. The following year the company opened its first shop in Spain and went on to open Starbucks locations in Greece and Germany. Later in 2002 it announced large-scale expansion plans in Mexico and Latin America. The next year Starbucks acquired Seattle Coffee Company (and its Seattle's Best Coffee brand) from AFC Enterprises for $72 million. The deal gave Starbucks an additional 150 coffee shops (as if it needed them) but more importantly it gave the coffee giant the Seattle's Best Coffee brand and wholesale coffee business. It also got something new out of the deal: franchised locations. Starbucks was one of the first national retailers to jump on the Wi-Fi bandwagon, teaming with Hewlett-Packard and Deutsche Telekom's T-Mobile unit to offer high-speed wireless Internet access at 1,200 of its locations in the US, London, and Berlin. In 2004 Starbucks and Hewlett-Packard unveiled their Hear Music service, which allows Starbucks customers to create custom music CDs in some locations. It later premiered the Hear Music channel on XM Satellite Radio launched a new Hear Music CD-burning media bar (co-developed with HP) in selected stores. In 2005 the company began offering a hot chocolate in its US and Canada markets, and in conjunction with Jim Beam Brands (now Beam Global Spirits & Wine) it introduced Starbucks Coffee Liqueur and Starbucks Cream Liqueur. That same year, Starbucks signed agreements with Suntory in Japan and Uni-President in Taiwan to sell its ready-to-drink coffees in those countries. Smith retired as president and CEO that year; he was replaced by Starbucks' North American president Jim Donald. The company acquired full ownership of joint ventures Coffee Partners Hawaii and Cafe del Caribe (Puerto Rican outlets) in 2006. Stock Price (1 Year Chart) and Competitor Comparison: Page 13 of 61 Business & Technology Club Seattle Trip SBUX Pvt1 NSRGF.PK THI Industry Market Cap: 22.91B N/A N/A 5.71B 5.65B Employees: 145,800 9531 N/A N/A 1.86K Qtrly Rev Growth (yoy): 21.80% N/A N/A 15.50% 15.10% 8.21B 517.00M1 N/A 1.41B 1.41B 58.76% N/A N/A 27.64% 35.30% 1.36B N/A N/A 374.45M 375.63M 10.24% N/A N/A 20.73% 12.78% 612.27M N/A N/A 219.92M 58.85M EPS (ttm): 0.753 N/A N/A 1.186 0.75 P/E (ttm): 40.52 N/A N/A 25.17 24.79 PEG (5 yr expected): 1.42 N/A N/A 1.60 1.45 P/S (ttm): 2.74 N/A N/A 4.05 2.23 Revenue (ttm): Gross Margin (ttm): EBITDA (ttm): Oper Margins (ttm): Net Income (ttm): Pvt1 = Dunkin' Brands, Inc. (privately held) NSRGF.PK = THI = Tim Hortons Inc. Industry = Specialty Eateries 1 = As of 2005 Related Articles: Starbucks: Down But Not Out Tuesday March 6, 8:17 am ET Faisal Laljee submits: Howard Schultz's memo to his associates shows his true mettle as CEO of a company that has seen its share price increase by 4400% since it went public in 1992. Recently, after hitting an all time high of $40 back in November, Starbucks (NasdaqGS: SBUX) has seen its share price drop over 25%. Despite growing earnings at just under 20%, and with aggressive plans to expand in Asia, the stock is trading at 27 times 2007 earnings - a multiple not seen in over 4 years. While it is true that the giant coffee company might need to slow its plans for growth overseas and is seeing slower growth in the US, it is not uncommon for companies to run into a period of slowing growth. Indeed Pepsi (NYSE: PEP - News) took a tumble from $53 to $41 in early 2002. Considering it was a $80 billion company when the stock took a hit, Starbucks' correction does not seem that serious in comparison. Back in April of 2006, I had this to say about the company: Starbucks (NasdaqGS: SBUX) - Here is some information about Starbucks that you might not know. Annualized growth of 25% since 1993. Currently 11,000 stores. Long-term growth planned is 30,000 stores. There are 5 new stores opening every day. They currently serve 40 million customers a week. Offers health insurance to all employees including part-time Page 14 of 61 Business & Technology Club Seattle Trip It is less than one-third the size of Pepsi and Coke. Currently $6.3 billion in annual sales Higher sales per square foot than McDonalds. The above facts, coupled with Howard Schultz's management and intent to shake things up at Starbucks, lead me to believe that this stock is about to find a bottom. Be ready to buy at $28 and more if it dips down to $27. Starbucks Stirred to Refocus on Coffee Strategy Sharpens As Chairman Sends A Wake-Up Memo By JANET ADAMY February 26, 2007; Page A12 Starbucks Corp. executives are trying to sharpen the chain's focus on coffee as they plan the company's strategy for the coming year. People close to the Seattle company said they weren't surprised when Chairman Howard Schultz sent a memo to executives on Feb. 14 warning that the chain's growth had moved Starbucks too far from its roots. In the memo, which surfaced on a blog last week, Mr. Schultz lamented the loss of the coffee-bean aroma in stores and conceded fast-food chains and other competitors threaten to steal Starbucks's customers. Starbucks officials said Mr. Schultz's memo isn't likely to cause any major reversal in strategy at the chain. However, it may deepen the company's focus on making sure customers think of Starbucks as a seller of specialty coffee. Parts of that effort were in the works before Mr. Schultz sent his memo, executives said. "At the end of the day, that is our real point of difference," said Anne Saunders, Starbucks senior vice president for global brand strategy. Starbucks has expanded significantly beyond its original concept of selling espresso drinks in an enticing atmosphere in the past several years. This year, the chain plans to begin selling hot breakfast sandwiches in more cities and is adding drive-through windows on a greater percentage of the new stores it opens. In the fall, Mr. Schultz declared he wants eventually to have 40,000 Starbucks locations throughout the world, 10,000 more than his previous goal. None of those things are likely to change, officials said. However, Ms. Saunders said Starbucks is looking at new ways to sharpen the focus on coffee while continuing to expand beyond it. Starbucks is testing having its baristas scoop loose coffee beans and grinding them in some stores -- something Mr. Schultz singled out in his memo as an important part of the company's heritage. The company wants to tweak the merchandise sold at the front of its stores so that it is centered more on coffee, Ms. Saunders said. That means adding more accessories such as coffee brewers. In recent years, its offerings have expanded to include everything from mints to stuffed animals. Competitors are encroaching on the territory Starbucks pioneered. McDonald's Corp.'s upgraded coffee bested Starbucks' drip brew in a Consumer Reports magazine taste test. People close to the company said Mr. Schultz frequently writes impassioned memos to Starbucks executives and this one shouldn't signal an unusual level of concern in Starbucks's top ranks. Mr. Schultz joined Starbucks in 1982 and expanded the chain of 13,000 locations that it is today. "That was not an angry memo," said Howard Behar, a former Starbucks executive who sits on Starbucks's board. "That was a memo of 'Hey, I'm concerned.'" Mr. Behar noted some of the changes Mr. Schultz referenced in the memo had happened as long as 17 years ago. The automatic espresso machines that Mr. Schultz criticized, although they may have taken away some coffee-making romance, have reduced the strain on baristas who used to pull shots by hand, Mr. Behar said. Mr. Schultz declined to comment on the memo. Page 15 of 61 Business & Technology Club Seattle Trip Even while Mr. Schultz has engineered the company's massive expansion, he frequently warns executives to make sure Starbucks doesn't stray too far from its core, Mr. Behar said. "You got to understand Howard, and Howard's role in the organization," he said. "Howard's role is part accelerator and part brake." Questions: 1. 2. 3. 4. 5. What do you see as Starbuck’s greatest strength? What qualities does Starbucks look for in potential hires/interns? What advice do you have for students interested in pursuing a career at Starbucks? This question is for each of the presenters, how would you describe your typical day? Is there any advice you would like to share with us as we continue through business school? Page 16 of 61 Business & Technology Club Seattle Trip Address: 3150 139th Ave SE, Bellevue WA, 98005 Phone: (425) 679-4227 Web Site: http://www.expedia.com Start: End: 2401 Utah Ave S Seattle, WA 98134-1436 3150 139th Ave Se Bellevue, WA 98005-4046 Page 17 of 61 Business & Technology Club Seattle Trip Agenda: Go to Building 4, take the elevator to 5th floor, and ask for Ambra Benjamin. Visitor parking available. 11A.M. -12:30P.M. Lunch, Presentation, and Questions Company Information: These days, expediting your vacation begins online. As the market leader in online travel services (ahead of rivals Orbitz, Priceline, and Travelocity), Expedia's travel-planning tools allow users to book airline tickets, hotel reservations, car rentals, vacation packages, and cruises online. Expedia's destination guides feature travel-related content, news, and maps. Its portfolio of brands includes Hotels.com, discount travel Web site Hotwire, travel search engine TripAdvisor, Chinese travel service company eLong, and luxury travel segment Classic Vacations, among others. Chairman Barry Diller controls 53% of the company. Going forward, Expedia plans to accelerate its international expansion (in 2005, international revenues accounted for 22% of total sales). The company took a large step in actualizing this goal in late 2006, when it launched its new Web site for Japan, one of the largest travel markets in the world. The new site is comprised of 30,000 travel properties across the globe, complete with prices in Yen. In 2002 Microsoft sold its majority stake in Expedia to IAC/InterActiveCorp; IAC acquired the minority interest in Expedia that it did not already own in 2003. Two years later, IAC spun off Expedia into a separate publicly traded firm. By breaking itself into two separate companies, IAC hopes to put to rest criticism that it is a confusing jumble of seemingly disparate electronic commerce and travel assets. The new Expedia is one of the largest online travel companies in the world, valued at about $9 billion. Since 2002, Expedia has been aggressively acquisitive. Some of its purchases have included Montreal-based NewTrade Technologies, a developer of software and information services that aid hotels in reaching online markets; regional corporate travel agency Metropolitan Travel, which it turned into Expedia Corporate Travel; and Egencia, an online corporate travel management company with operations in France, Belgium, and the UK. Stock Price (1 Year Chart) and Competitor Comparison: Page 18 of 61 Business & Technology Club Seattle Trip EXPE Pvt1 PCLN Pvt2 Industry Market Cap: 6.19B N/A 1.96B N/A 460.92M Employees: N/A N/A N/A N/A 63 Qtrly Rev Growth (yoy): 7.40% N/A 27.50% N/A 19.20% Revenue (ttm): 2.24B N/A 1.12B 829.90M1 52.11M Gross Margin (ttm): 77.91% N/A 35.71% N/A 63.74% EBITDA (ttm): 638.16M N/A 108.40M N/A 7.54M Oper Margins (ttm): Net Income (ttm): 17.80% N/A 5.53% N/A 7.66% 244.93M N/A 72.54M N/A 2.16M EPS (ttm): 0.695 N/A 1.682 N/A 0.07 P/E (ttm): 29.47 N/A 31.06 N/A 35.24 PEG (5 yr expected): 1.43 N/A 0.91 N/A 1.31 P/S (ttm): 2.76 N/A 1.74 N/A 3.02 Pvt1 = Orbitz, LLC (privately held) PCLN = Priceline.com Inc. Pvt2 = Travelocity.com L.P. (privately held) Industry = Internet Information Providers 1 = As of 2005 Related Articles: Overseas Sales Lift Expedia's Profit By JOSEE ROSE and ROB FISHER February 16, 2007 Online travel booking company Expedia Inc. said its fourth-quarter profit rose sharply, driven by strong international operations. Expedia, which provides airline ticketing, hotel reservations, car rentals and other travel services through its Web sites, said net income rose to $67.1 million, or 20 cents a share, from $25.2 million, or seven cents a share, a year earlier. Expedia, which was spun off from IAC/InteractiveCorp in 2005, said revenue rose 7% to $531.3 million from $494.7 million a year ago, due to increased world-wide merchant hotel revenue. Domestic revenue inched up 1% while international revenue climbed 25%. "Begun with adversity, 2006 was a year of change, challenge and investment that ended positively for Expedia," said Expedia Chairman Barry Diller in a press release. Page 19 of 61 Business & Technology Club Seattle Trip The Bellevue, Wash., company, which also operates Hotels.com and Hotwire.com, said gross bookings, the retail value of all transactions, rose 9% to $3.69 billion from $3.4 billion. Domestic gross bookings grew 1% and international gross bookings increased 34%, or 27% excluding the impact of foreign exchange rates. Expedia said its international results were driven by strong performances in Canada, the U.K., Germany, France, Italy, China, Australia and Japan. The company said world-wide air revenue fell 14% due to a 15% decrease in revenue per air ticket, which was partially offset by a 1% increase in air tickets sold. Expedia said the decrease in revenue per air ticket reflects decreased compensation from air carriers and global distribution system providers. The online travel company's stock has tumbled since it was spun off from IAC. Expedia has been challenged by a variety of problems facing the travel booking industry. Airlines, finding it easier to fill flights themselves, are reducing their commissions to booking services and agencies. And hotel chains, which are launching new incentives and marketing to drive traffic to their own sites, are using that success to negotiate tougher terms with online travel agencies. In addition, Expedia continues to battle a rash of new competitors and increased competition from old rivals like Sabre Holdings Corp.'s Travelocity and Cendant Corp.'s Orbitz. Expedia, Inc. Enters New Partnership with Omni Hotels Monday February 26, 11:52 am ET Agreement Delivers One of North America's Leading Luxury Hotel Brands to Expedia Customers BELLEVUE, Wash., Feb. 26 /PRNewswire-FirstCall/ -- Expedia, Inc. (Nasdaq: EXPE - News), the world's leading online travel company, today announced it has expanded and extended its multi-year partnership with Omni Hotels. The enhanced relationship provides Expedia® customers complete access to Omni's luxury hotels while providing Omni with online marketing opportunities across the Expedia network of travel sites. "Omni's luxury hotels consistently rank among the leaders in Expedia's customer satisfaction surveys," said Melissa Maher, vice president of strategic accounts, Expedia® Partner Services Group. "This partnership underscores our commitment to providing travelers with access to award-winning hotels and illustrates the value Expedia brings to its partners by helping them build their business through our global network of travelers." Under the agreement, Omni will use Expedia® Connect technology to increase the speed, security and accuracy of its bookings through Expedia Web sites while reducing reservation costs. Omni will also gain access to marketing opportunities across Expedia and hotels.com® Web sites worldwide. As the leading online travel company in the world, Expedia, Inc. delivers value to its supply partners by providing superior marketing and sales opportunities, and driving incremental revenues. More than 60 million unique monthly visitors worldwide visit Expedia, Inc.'s Web sites. "Exceeding customer expectations and creating memorable experiences for our guests through unsurpassed service is our central mission," said Kerry Kennedy, director of e-commerce, Omni Hotels. "Our agreement with Expedia enables us to extend that service with additional convenience for our customers while leveraging the strength of Expedia's market presence to help meet business objectives." Questions: 1. 2. 3. 4. What do you see as Expedia’s greatest strength? What qualities does Expedia look for in potential hires/interns? What advice do you have for students interested in pursuing a career at Expedia? Is there any advice you would like to share with us as we continue through business school? Page 20 of 61 Business & Technology Club Seattle Trip Address: 15129 NE 40th Street, Redmond WA, 98052-5308 Phone: (800) 642-7676 Web Site: http://www.microsoft.com Start: End: 3150 139th Ave Se Bellevue, WA 98005-4046, US 15129 Ne 40th St Redmond, WA 98052, US Page 21 of 61 Business & Technology Club Seattle Trip Agenda: Meet in the Lobby of Building 22 1pm – 1:15pm: Introduction with Pradeep U.N., Product Planner, Worldwide Enterprise Services 1:15pm – 2pm: MBA recruiter Presents on recruiting/working at MS. 2pm – 215pm: Meet - Laura Longcore, General Manager, Worldwide Enterprise Services 215pm – 3pm: Panel with Tepper Alums who are hiring managers at MS (Group Product Managers & Director level Alums only) 3pm – 315pm: Break 315pm–330pm: Meet - Norm Judah CTO, Worldwide Enterprise Services Company Information: Microsoft's ambitions are anything but small. The world's #1 software company provides a variety of products and services, including its Windows operating systems and Office software suite. The company has expanded into markets such as video game consoles, interactive television, and Internet access. With its core markets maturing, Microsoft is targeting services for growth, looking to transform its software applications into Web-based services for enterprises and consumers. Microsoft has reached settlements to end a slew of antitrust investigations and lawsuits, including agreeing to uniformly license its operating systems and allowing manufacturers to include competing software with Windows. While desktop applications and platforms remain the cornerstone of its operations, Microsoft has inexorably expanded its product lines, which include video game consoles, enterprise software, computer peripherals, software development tools, and Internet access services. In 2006 the company launched its Zune brand of digital entertainment products and services. The first Zune product, a 30GB digital media player, will compete directly against Apple's iPod. Microsoft has also reached major settlement agreements with Netscape (paying the company about $750 million); Sun Microsystems ($1.6 billion in addition to royalty payments on certain technologies); Novell ($536 million to settle a suit tied to Novell's NetWare software; Gateway ($150 million); IBM ($775 million and extending $75 million in credit towards Microsoft software deployment); RealNetworks ($761 million in cash and promotions); and Daum Communications ($30 million in cash, advertising, and other terms). In early 2007 the company was ordered to pay Alcatel-Lucent about $1.5 billion as part of a patent dispute between the two companies over digital music technology. Despite the litigation that has plagued it in recent years, the company has continued to forge ahead in its strategy to extend its core software products into Web-based services for businesses and consumers. By transforming itself from a traditional software provider to a broader technology services and media company, Microsoft hopes to position its operating systems, software, and services as a de facto standard for accessing, communicating, and doing business over the Internet. The company also operates in the Web search space, directly challenging incumbents such as Yahoo! and Google. It has also partnered with mobile devices makers such as Hewlett-Packard and Motorola to develop handheld computers and mobile phones that utilize Microsoft Windows Mobile and Windows Media software. Microsoft has used selective acquisitions (including the purchases of Navision and Great Plains Software) to expand its enterprise software offerings, which include applications for customer relationship management and accounting. Along with rival enterprise software providers such as SAP and PeopleSoft, Microsoft is increasingly targeting small and midsized businesses. In 2005 it acquired collaboration software maker Groove Networks (founded by Lotus Notes developer Ray Ozzie), anti-virus security provider Sybari Software, email security developer FrontBridge Technologies, and identity management software provider Alacris. Microsoft also bought file synchronization specialist FolderShare, and media-streams.com, a developer of VoIP technology. Early in 2006 Microsoft acquired Apptimum, a developer of software used to transfer data between computers, and Onfolio, an Internet content collection and organization technology provider. In November 2006 the company announced a partnership deal with long-time rival (and Linux proponent) Novell to more closely integrate Novell's open-source Linux software platform with Microsoft's Windows operating system. The agreement included Microsoft paying Novell $240 million up front in subscription fees, as well as an additional Page 22 of 61 Business & Technology Club Seattle Trip $108 million for use of patents; Novell will pay Microsoft at least $40 million over five years for use of Microsoft's patents, based on a percentage of revenue from Novell's open-source products. Microsoft also agreed not to sign a similar agreement with any other Linux distributor for three years Chairman Bill Gates owns about 10% of Microsoft; CEO Steve Ballmer owns nearly 4%. Gates stepped down from his role as chief software architect in June 2006 to concentrate on his charitable work through the Bill & Melinda Gates Foundation. Bill Gates founded Microsoft (originally Micro-soft) in 1975 after dropping out of Harvard at age 19 and teaming with high school friend Paul Allen to sell a version of the programming language BASIC. While Gates was at Harvard, the pair wrote the language for Altair, the first commercial microcomputer. Microsoft was born in an Albuquerque, New Mexico, hotel room and grew by modifying BASIC for other computers. Gates moved Microsoft to his native Seattle in 1979 and began developing software that let others write programs. The modern PC era dawned in 1980 when IBM chose Microsoft to write the operating system for its new machines. Although hesitant at first, Gates bought QDOS, short for "quick and dirty operating system," for $50,000 from a Seattle programmer, renaming it the Microsoft Disk Operating System (MS-DOS). Allen fell ill with Hodgkin's disease and left Microsoft in 1983. In the mid-1980s Microsoft introduced Windows, a graphics-based version of MS-DOS that borrowed from rival Apple's Macintosh system. The company went public in 1986, and Gates became the industry's first billionaire a year later. Microsoft introduced Windows NT in 1993 to compete with the UNIX operating system, popular on mainframes and large networks. The early 1990s brought monopoly charges from inside and outside the industry. In 1995 antitrust concerns scotched a $1.5 billion acquisition of personal finance software maker Intuit. When the Internet began transforming business practices, holdout Gates at last embraced the medium; the Microsoft Network (MSN) debuted in 1995. That year Microsoft licensed the Java Web programming language from Sun and introduced its Internet Explorer Web browser. It also launched Expedia, an online travel site. In 1997 Sun sued Microsoft for allegedly creating an incompatible version of Java; Microsoft countersued. (The ongoing court battle, settled by Microsoft in 2001 for $20 million, prevented the company from releasing new Java tools or accessing any of Sun's advances). Microsoft also purchased WebTV Networks for $425 million. The US Justice Department, backed by 18 states, filed antitrust charges in 1998 against the software giant, claiming that it stifled Internet browser competition and limited consumer choice. Gates turned over the president's job to longtime Microsoft executive Steve Ballmer. In 1999 Microsoft agreed to invest $5 billion for a minority stake in AT&T as part of that company's move to acquire cable operator MediaOne. In addition, Microsoft bought Windows-based technical drawing software specialist Visio for $1.3 billion, and sold a stake in Expedia to the public. Gates named Ballmer CEO in 2000. Gates, who had held the CEO spot since the company's founding, remained chairman and added the title of chief software architect. A federal judge's ruling later that year that Microsoft used its monopoly powers to violate antitrust laws left the prospect of two (smaller) Microsofts, a decision the company aggressively appealed. (The initial ruling to split Microsoft into two companies was later struck down, leading to a settlement between the company and the US Justice Department. Under the terms of the settlement, Microsoft agreed to uniformly license its Windows operating systems, cease to offer exclusive contracts with manufacturers, and allow competing software to be included with its operating systems.) In 2001 Microsoft completed the acquisition of longtime partner Great Plains Software, a specialist in applications for midsized and small businesses, in a $1.1 billion deal. A federal appeals court struck down the initial ruling to break up Microsoft, leading to a tentative settlement (pending approval by the 18 US states involved in the trial) Page 23 of 61 Business & Technology Club Seattle Trip between the company and the US Justice Department. The settlement would leave Microsoft intact, but impose restrictions on the company's licensing policies for its operating systems. Netscape Communications filed suit in 2002 against Microsoft, seeking unspecified damages and injunctions against the company's alleged antitrust actions. Later that year the company transferred its controlling stake in Expedia to InterActiveCorp (formerly USA Interactive) in exchange for stock. The company also acquired enterprise software provider Navision for about $1.5 billion. Microsoft settled the suit with Netscape in 2003, agreeing to pay AOL $750 million as part of a larger settlement that includes AOL licensing Microsoft's Internet Explorer browser and its digital media technology. In part due to increasing demands from shareholders to explore alternatives for its ever-growing cash hoard, in 2003 the company declared its first ever dividend for common stock. Microsoft also eliminated stock options, instead moving to a system of distributing shares of its stock directly to employees. In 2004 the company announced plans to spend up to $75 billion of its cash reserves over four years, including boosting its dividend payments and repurchasing up to $30 billion of its own stock. Late in 2005 the company announced a reorganization designed to streamline its decision-making and speed up execution across its divisions. Its units include Microsoft Platform Products and Services (Windows Client Group, Server and Tools Group, MSN), Microsoft Business (Information Worker Group, Microsoft Business Solutions), and Entertainment and Devices (Home and Entertainment Group, Mobile and Embedded Devices Group). Early in 2006 Microsoft announced that it would spend $1 billion to expand its Redmond campus by a third over three years. Stock Price (1 Year Chart) and Competitor Comparison: Page 24 of 61 Business & Technology Club Seattle Trip Market Cap: Employees: Qtrly Rev Growth (yoy): Revenue (ttm): Gross Margin (ttm): EBITDA (ttm): Oper Margins (ttm): Net Income (ttm): MSFT GOOG IBM ORCL Industry 270.66B 139.93B 141.76B 86.34B 198.10M 71,000 10,674 366,486 56,133 170 6.00% 67.00% 7.50% 26.50% 16.20% 46.06B 10.60B 91.42B 16.07B 61.72M 79.43% 60.33% 42.12% 76.73% 71.28% 17.94B 4.58B 18.95B 6.51B 7.44M 36.20% 33.48% 14.35% 33.67% 4.18% 11.91B 3.08B 9.42B 3.70B 208.00K EPS (ttm): 1.17 9.942 6.11 0.697 N/A P/E (ttm): PEG (5 yr expected): 23.62 45.97 15.41 23.9 31.1 1.35 0.95 1.25 1.06 1.61 P/S (ttm): 5.92 13.21 1.54 5.44 2.83 GOOG = Google Inc. IBM = International Business Machines Corp. ORCL = Oracle Corp. Industry = Application Software Related Articles: Microsoft Hits Google's Use of Books By ROBERT A. GUTH and KEVIN J. DELANEY March 6, 2007 A top attorney at Microsoft Corp. plans to fight rival Google Inc. for its use of books online and certain advertising, decrying what he sees as Google's "cavalier approach to copyright." In a speech scheduled to be delivered today to the Association of American Publishers, Thomas Rubin, associate general counsel at Microsoft, adds to recent criticisms of Google over its use of other companies' copyrighted creations. Mr. Rubin alleges that Google employees "actively encouraged" companies to create advertising programs using key words referring to pirated software, including software from Microsoft, according to a copy of the speech reviewed by The Wall Street Journal. His remarks were reported yesterday on the Financial Times' Web site. David C. Drummond, Google's chief legal officer, said in a statement, "The goal of search engines, and of products like Google Book Search and YouTube, is to help users find information from content producers of every size ... We do this by complying with international copyright laws, and the result has been more exposure and in many cases more revenue for authors, publishers and producers of content." Much of Mr. Rubin's speech focuses on Google's project to scan millions of books in university and public libraries so that they can be searched on the Internet. In 2005, that plan prompted separate suits by the Authors Guild and five major publishers, alleging copyright infringement; the actions were filed in U.S. District Court in Manhattan. Page 25 of 61 Business & Technology Club Seattle Trip In his prepared remarks, Mr. Rubin says that after Google received "unfettered access" to the libraries, it then "basically turned its back on its partners" by making copies of copyrighted books without first obtaining copyright holders' permission. The approach, Mr. Rubin argues, "systematically violates copyright and deprives authors and publishers of an important avenue for monetizing their works." Google has said it believes "fair use" provisions of the law give it the right to digitize books protected under copyright, and that it provides users of its book-search service only brief excerpts and bibliographical information if works are still in copyright and it doesn't have permission to show more. The cases are pending. The speech comes as Google is under fire for alleged copyright violations on a number of fronts. TV companies, including Viacom Inc., have recently accused the company's YouTube video-sharing site of profiting from copyright infringement by not sufficiently cracking down when consumers put video clips on the site without owners' permission. YouTube removes clips when their owners request it -- which it says protects it from liability under copyright law -and says it is working on systems to give copyright owners more control over the appearance of their clips on the site. In his remarks, Mr. Rubin plans to criticize what he sees as YouTube's "cavalier approach to copyright," explaining that "in the face of YouTube's refusal to take any effective action, copyright owners have now been forced to resort to litigation." The speech seeks to find common ground between Microsoft and the AAP, the trade organization for U.S. book publishers. Mr. Rubin plans to emphasize that as a software company Microsoft is guided by the same principles as publishers. "I think we have much in common," he is expected to argue. Microsoft also has its own book-scanning projects that rival Google's, but which it says respect publishers' copyrights. Finding Value In Microsoft John Dobosz, 03.07.07, 12:03 PM ET Whitney Tilson and Glenn Tongue, managers of the Tilson Focus (TILFX) mutual fund, recommend buying shares of Microsoft. Tilson, who is also the founder and managing partner of T2 Partners LLC, is a value investor, and he and Tongue view Microsoft (nasdaq: MSFT - news - people ) as a classic value play. At $27.83, shares of Microsoft have gained 2.8% in the past year, but are up 29.7% from their 52-week low of $21.46 last June 13. The stock peaked at $31.48 per share on Jan. 25 but has dropped 11.6% in the past month, due to scaled back expectations for the new Vista operating system as well as weakness in the overall market. On Feb. 15, Microsoft CEO Steve Ballmer suggested that some Wall Street analysts' revenue forecasts for sales of the company's new Vista operating system were a bit too rosy. "This does not concern us, as we did not expect people to upgrade their current computer, but rather to upgrade to Vista when they purchase a new computer," says Tilson. "What's important to us from an investment standpoint is that Microsoft has entrenched one of its most important businesses for an additional few years, and that virtually every new computer sold on the planet going forward will have Vista pre-installed on it." Tilson and Tongue point out that Microsoft only makes money in three of its seven product lines. "In other words, more than 100% of its profits come from Windows, Office and server software," says Tilson. "All three of these segments have major releases hitting the market in 2007, which we believe are likely to drive robust growth in sales and profits, as has always been the case historically." Page 26 of 61 Business & Technology Club Seattle Trip For the four quarters ended Dec. 31, 2006, Microsoft produced net income of $11.9 billion on sales of $46.1 billion. Revenue for the December quarter in 2006 grew 6% compared with the same quarter in 2005, although earnings dropped 28%, reflecting a deferral of $1.64 billion in revenue and $1.13 billion of net income due primarily to technology guarantee programs for Vista and 2007 Microsoft Office. Tilson and Tongue take confidence in the company's revenue growth of 10% to 11% annually for June and September quarters of 2006 without any new products. "Let's assume profits keep pace--in fact, given the operating leverage of the business, profits will likely grow faster," says Tilson. "Then, consider the $36.2 billion share repurchase authorization. If we assume that the entire repurchase takes place over the next two years, this will reduce the share count by about 5% each year." When Microsoft bought back $7.5 billion in stock during the September quarter, cash decreased by only $2 billion. "That's what's amazing: the company's profits are so enormous that cash barely budges, even with such a huge buyback program," says Tilson. Tilson and Tongue expect that 10% to 11% profit growth plus share buybacks will produce 15% annual earnings per share growth over the next two years. The consensus Wall Street forecast for 2007 (fiscal year ending June 30) is for EPS of $1.47, representing expected growth of 15.7% over 2006. Based on these forecasts, Microsoft currently trades for 18.9 times earnings. Tilson and Tongue call this "a modest multiple for such a high-quality business." Microsoft pays $0.40 per share in annual dividends, giving the stock a current dividend yield of 1.44%. Questions: 1. 2. 3. 4. 5. What do you see as Microsoft’s greatest strength? What qualities does Microsoft look for in potential hires/interns? What advice do you have for students interested in pursuing a career at Microsoft? This question is for each of the presenters, how would you describe your typical day? Is there any advice you would like to share with us as we continue through business school? Page 27 of 61 Business & Technology Club Seattle Trip Address: 330 Madison Ave, South Bainbridge Island WA, 98110 Phone: (206)780-2403 Start: End: 15129 Ne 40th St Redmond, WA 98052 801 Alaskan Way Seattle, WA 98104-1451 Page 28 of 61 Business & Technology Club Seattle Trip Ferry to Bainbridge Island Our ferry leaves the Coleman Dock (at the end of Marion Street – see map) at 5:30, which means that boarding will stop about 5:20. If you miss this one, you will be late for the dinner event, so please take extra care to be on time. It would be wise to get to the ferry dock by 5:00 or 5:10 just so you can get your bearings and not have to sweat if there is a line. The ferry crossing takes about half an hour and is really beautiful if the weather is nice, so you may want to bring your camera. It costs $6.50 per person to get to Bainbridge Island and there is no charge for the return trip. Don’t even think about taking a car! Parking lots are available near Coleman Dock or taxis are plentiful and convenient to and from downtown hotels . (Note: Each attendee will be responsible for the cost of his/her own dinner.) Directions: Bainbridge Thai Cuisine 330 Madison Avenue South Bainbridge Island, WA 98110 206-780-2403 INSTRUCTIONS: Leaving the Bainbridge Island station, walk down the Main Street (Winslow Way) of Bainbridge to Madison (restaurant is at the water at the bottom of Madison). WEAR COMFORTABLE SHOES, THIS IS A LONG WALK! WASHINGTON STATE FERRIES: http://www.wsdot.wa.gov/ferries/ Here is a link to general information and “Ferry Etiquette” – seriously… http://www.ferrycam.com/ccbainsea.htm Page 29 of 61 Business & Technology Club Seattle Trip Page 30 of 61 Business & Technology Club Seattle Trip Directions from Coleman Dock to La Quinta Seattle Downtown Start: End: 801 Alaskan Way Seattle, WA 98104-1451, US 2224 8th Ave Seattle, WA 98121-1906, US Page 31 of 61 Business & Technology Club Seattle Trip Day 2: Thursday, March 15 Address: 2601 Elliott Ave, Seattle WA 98121 Phone: (206) 892-6629 Web Site: http://www.real.com Start: End: 2224 8th Ave Seattle, WA 98121-1906, US 2601 Elliott Ave Seattle, WA 98121-1399, US Parking is available in the garage across the street. Real Networks will validate the parking for us. Page 32 of 61 Business & Technology Club Seattle Trip Agenda: Meet in Main Lobby 8:30-10:30 am Presentation, and Questions Company Information: RealNetworks has enjoyed real success in the world of digital media -- hundreds of millions of people have downloaded the company's RealPlayer product to stream audio, video, and other multimedia content. Its software and subscription services provide access to news, sports, and entertainment content (RealOne), downloadable games (RealArcade), and streaming and downloadable music (Rhapsody, RealPlayer Music Store, RadioPass). The company also serves the enterprise market with tools for creating, delivering, and licensing digital content. Founder and CEO Robert Glaser owns about 30% of the company. RealNetworks' media player competes against Microsoft's Media Player and Apple's QuickTime, and competition with those companies has only increased as the company has grown its music-related lines. RealNetworks' music strategy is centered on the Rhapsody subscription service gained from its 2003 acquisition of Listen.com. (The company also owned a stake in MusicNet along with Time Warner, Sony BMG, and EMI, but the former joint venture was sold to Baker Capital in 2005.) RealNetworks' push into digital music has put it at further odds with Apple, the current leader in that market. Rhapsody and RealPlayer Music Store compete directly with Apple's iTunes products, but at the heart of the fight is the more fundamental issue of digital rights management (DRM). Apple has refused to license technology that would allow songs downloaded from competing services -- including Rhapsody -- to play on its popular iPod music player. Microsoft also has DRM technology used by competitors such as Napster. In 2004 RealNetworks released Harmony, DRM translation software that allowed RealPlayer Music Store songs to play on devices using Apple's Fairplay, Microsoft's Windows Media Audio DRM, or RealNetworks' own Helix standard. A subsequent iPod release included firmware that again blocked play of RealPlayer songs, but RealNetworks continues to lobby for greater compatibility. In addition to its Helix DRM software, the company's business software includes a suite of multimedia creation and publishing tools (Real Tools), software development kits, and broadcast servers for network service providers and enterprises. A key growth strategy for RealNetworks has been the delivery of content to wireless devices, particularly cell phones. The company has partnered with leading handset makers and service operators, including Nokia and Siemens. RealNetworks has seen growth in its game service, a business it augmented with the acquisitions of GameHouse in 2004 and Dutch game developer Zylom Media Group early in 2006. RealNetworks also generates revenue through online advertising and a range of services. The company acquired wireless application and service provider WiderThan for about $350 million in 2006. Robert Glaser, a Microsoft millionaire and VP, left to start Progressive Networks in 1994. Progressive (named for Glaser's political leanings) was formed with the idea that digital media delivery was more than an operating system or Web browser tool, but was an entity unto itself. The company released RealAudio, for downloading audio files off the Web, in 1995. Although Progressive gave away RealAudio to consumers, it sold more complex, server-based audio programs to broadcasters and corporations. The software was soon the Web's most popular audio broadcast standard. In 1997 the company changed its name to RealNetworks and went public. Microsoft paid $30 million for a minority stake in RealNetworks and began bundling RealPlayer with its Internet Explorer browser. In 1998 RealNetworks boosted its presence through distribution alliances with players such as AOL (now part of Time Warner) and IBM subsidiary Lotus Development. Its relationship with Microsoft became strained when Glaser testified during the software giant's antitrust trial that Microsoft designed its own multimedia player to interfere with RealPlayer when installed on the same computer. Microsoft pulled the plug on its stake in RealNetworks. Page 33 of 61 Business & Technology Club Seattle Trip Turning to the growing digital music market, RealNetworks in 1999 bought audio compression software developer Xing Technology and streaming media authoring specialist Vivo Software. The company realigned with Microsoft in 1999, letting Internet Explorer users connect to its RealGuide multimedia site directory. The popularity of online music downloading helped the company turn its first annual profit for 1999. RealNetworks in 2000 acquired closely held Netzip, a specialist in software that handles downloads over the Internet, in a stock deal worth $268 million. Following its media counterparts, RealNetworks launched a paid subscription service offering certain customers access to exclusive content. In 2001 the company established an online music subscription joint venture (MusicNet) with Time Warner, Bertelsmann, and EMI; the group sold MusicNet to Baker Capital in 2005. RealNetworks closed a chapter in its long-running dispute with Microsoft late in 2005, agreeing to a settlement in an antitrust suit it filed against the software giant in 2003. Microsoft agreed to pay RealNetworks $761 million in cash and promotions. Stock Price (1 Year Chart) and Competitor Comparison: RNWK Market Cap: Employees: Qtrly Rev Growth (yoy): Revenue (ttm): Gross Margin (ttm): EBITDA (ttm): Oper Margins (ttm): Net Income (ttm): Pvt1 AAPL MSFT Industry 1.26B N/A 76.00B 270.95B 322.41M N/A N/A 17,787 71,000 242 50.30% N/A 23.80% 6.00% 16.00% 395.26M 8.28B1 20.68B 46.06B 115.95M 68.67% N/A 30.35% 79.43% 57.57% 10.29M N/A 3.44B 17.94B 9.08M -7.38% N/A 14.63% 36.20% 0.52% -14.88K 145.22M N/A 2.43B 11.91B EPS (ttm): 0.81 N/A 2.76 1.17 N/A P/E (ttm): PEG (5 yr expected): 9.53 N/A 31.95 23.65 38.03 2.39 N/A 1.32 1.35 1.45 P/S (ttm): 3.25 N/A 3.68 5.92 2.93 Page 34 of 61 Business & Technology Club Seattle Trip Related Articles: RealNetworks to Launch Best-Selling Casual Game 'Cake Mania' on the Mobile Platform Wednesday March 7, 9:00 am ET SAN FRANCISCO, March 7 /PRNewswire-FirstCall/ -- from GDC 2007 -- RealNetworks®, Inc. (Nasdaq: RNWK News), one of the world's largest developers, publishers and distributors of casual games, today announced it is launching the mobile version of the hit casual computer game, Cake Mania. The mobile game will be available in both North America and Europe through leading wireless carriers. Published and developed by Real's GameHouse Studios in collaboration with the original developer Sandlot Games®, Cake Mania for mobile brings the action-packed levels from the computer version to mobile users in an easy to play format. In Cake Mania, players help Jill open her own bakery, bring in customers and earn enough money to re-open her grandparents' bakery. Players upgrade and customize the bakery with three ovens, three decorating and three icing stations, a TV and many other appliances. The new game allows fans of Cake Mania to snack on a hit game in small doses of easy mobile play. Features within Cake Mania for mobile include: -- Competition -- Players can help Jill take on "Mega Mart" with her own local bakery -- The ability to upgrade and customize the bakery as well as create more than 1,000 unique cake variations -- Famous (and infamous) customers like Santa Claus, Easter Bunny and Count Dracula "Cake Mania's popularity online and at retail has made it a household name, with more than 35 million downloads to date," said Daniel Bernstein, president and CEO, Sandlot Games. "The game's loyal player base still continues to grow, so working with RealNetworks to publish for the mobile platform is a natural progression to increase accessibility. We anticipate success on the mobile platform to mirror the success we've seen to date for the computer version." Rhapsody Rolls Into Austin With a Rocking Day Party Line-Up Tuesday March 6, 8:30 am Six Stellar Independent Bands to Perform Exclusive Rhapsody Concert Sponsored by Hyundai Elantra at The Mohawk SEATTLE, March 6 /PRNewswire-FirstCall/ -- Continuing its support of independent music, RealNetworks® Inc., (Nasdaq: RNWK - News) today announced the Hyundai Elantra presents Rhapsody Rocks Austin event, a music showcase coinciding with the second day of the renowned South By Southwest music festival in Austin, Texas. This music-packed party kicks off at noon on March 15th, 2007 at Austin's Mohawk club and will feature live sets from six top independent music acts including Peter, Bjorn & John, Robyn Hitchcock & Peter Buck, Oakley Hall, Oxford Collapse, Loney, Dear and The Broken West. Beginning today, music fans can visit www.rhapsody.com/rhapsodyrocksaustin to check out music and playlists from bands playing the Rhapsody Rocks Austin party, as well as view original live performances from bands taped in Austin last year. Performances from this year's party at The Mohawk will be available through Rhapsody starting in late March, as will a number of other new, exclusive studio sessions the Rhapsody team is taping this year in Austin. Page 35 of 61 Business & Technology Club Seattle Trip "Rhapsody makes it easy to discover new music from a wide range of artists," said David Krinsky, director of label relations for RealNetworks. "Working with Hyundai USA on events like Rhapsody Rocks Austin allows us to bring that same discovery to a live setting, connecting music fans with exciting performances from some of today's groundbreaking independent acts." The Hyundai Elantra presents Rhapsody Rocks Austin event is a continuation of the successful ongoing relationship between Hyundai and Rhapsody to spotlight independent music and reach taste-making music lovers with exclusive live performances. Last fall, Rhapsody launched a Hyundai-sponsored Rhapsody Independent Music Hub, featuring free indie music downloads, exclusive interviews and Rhapsody Original live performances from some of independent music's top artists. And in November 2006, Hyundai USA presented The Independent Music Experience with Rhapsody, featuring four emerging bands in concert in San Francisco. Performances from that exclusive show can be viewed for free in Rhapsody at www.rhapsody.com/indiehub . "Exciting live independent music captures the essence of our Hyundai Elantra brand," said Joel Ewanick, vice president of marketing for Hyundai. "By partnering with Rhapsody on events like Rhapsody Rocks Austin, we're able to reach our audience with effective and meaningful brand messaging." Full Rhapsody Rocks Austin line up: 5:00 PM Peter, Bjorn & John 4:00 PM Robyn Hitchcock & Peter Buck (featuring Sean Nelson) 3:00 PM Oakley Hall 2:10 PM Oxford Collapse 1:20 PM Loney, Dear 12:30 PM The Broken West 12 PM Doors open The Mohawk is located at 917 Red River St. between 9th and 10th Streets in Austin. Questions: 1. 2. 3. 4. 5. What do you see as Real Networks’ greatest strength? What qualities does Real Networks look for in potential hires/interns? What advice do you have for students interested in pursuing a career at Real Networks? This question is for each of the presenters, how would you describe your typical day? Is there any advice you would like to share with us as we continue through business school? Page 36 of 61 Business & Technology Club Seattle Trip Address: 705 5th Ave South, Seattle WA 98104 Phone: (206) 892-6629 Web Site: http://www.amazon.com Start: End: 2224 8th Ave Seattle, WA 98121-1906 705 5th Ave South Seattle, WA 98104-4425 Page 37 of 61 Business & Technology Club Seattle Trip Agenda: Meet in the lobby of US2 building 1:45-5 pm Presentation, Questions, Tour Company Information: What started as Earth's biggest bookstore has rapidly become Earth's biggest anything store. Expansion has propelled Amazon.com in innumerable directions. The firm's main Web site offers millions of books, CDs, DVDs, and videos (which still account for the majority, 65%, of the firm's sales), not to mention auto parts, toys, tools, electronics, home furnishings, apparel, health and beauty goods, prescription drugs, groceries, and services including film processing. Long a model for Internet companies that put market share ahead of profits, Amazon.com also made acquisitions funded by meteoric market capitalization and is now focused on profits. Founder Jeff Bezos owns more than 24% of the firm. Although it still goes toe-to-toe with Barnes & Noble and others in the book business, Amazon.com has competition on many fronts. The company debuted clothing sales in 2002, and it continues to invest in that area, most recently its 2006 purchase of Shopbop.com. Hundreds of retailers, including The Gap, Nordstrom, and Lands' End, own and deliver the merchandise, but customers are able to purchase it all in one place. Amazon.com has launched a site called Endless.com devoted to shoes and purses; the draw is that the site offers free overnight shipping on all products. The firm also allows individuals and companies to sell their wares through Amazon.com -- for a price. The company has linked its virtual stores to the bricks-and-mortar players, such as its operation of rival bookseller Borders' Web presence. It also relaunched CDNOW's music retailing Web site; Amazon handles all Web site operations including inventory management, customer service, and shipping. Additional syndicated store programs include Virgin Group's virginmega.com and the UK's HMV Group's Waterstones Web site. In the rapidly changing world of e-tailing, not all of its investments have panned out though, such as the defunct living.com and Pets.com. In October 2006 IBM filed a pair of patent infringement lawsuits alleging that Amazon.com has been violating at least five of its patents -- including technologies that govern how the online retailer handles product recommendations and displays advertising -- for about four years. IBM, the world's leading patent holder, is seeking unspecified damages. In 2004 Amazon.com launched A9.com, a start-up company aimed at developing commercial search engines for both Amazon.com and other e-commerce Web sites. It also purchased Joyo.com, which operates the top online retail Web sites in China for books, videos, music, and a variety of other items. The deal was valued at about $75 million. Amazon.com has entered the online DVD rental market in the UK, but there are no immediate plans to offer the service in the US. It also owns The Internet Movie Database, one of the Web's top information sites for historical movie and television research. Amazon.com struck a deal with TiVo in early 2007, announcing they would partner to bring Web content to the television through Amazon's Unbox digital video download service. Unbox debuted in 2006; the TiVo service launched in spring 2007. Jeff Bezos was researching the Internet in the early 1990s for hedge fund D.E. Shaw. He realized that book sales would be a perfect fit with e-commerce because book distributors already kept meticulous electronic lists. Bezos, who as a teen had dreamed of entrepreneurship in outer space, took the idea to Shaw. The company passed on the idea, but Bezos ran with it, trekking cross country to Seattle (close to a facility owned by major book distributor Ingram) and typing up a business plan along the way. Bezos founded Amazon.com in 1994. After months of preparation, he launched a Web site in July 1995 (Douglas Hofstadter's Fluid Concepts and Creative Analogies was its first sale); it had sales of $20,000 a week by September. Bezos and his team kept working with the site, pioneering features that now seem mundane, such as one-click shopping, customer reviews, and e-mail order verification. Page 38 of 61 Business & Technology Club Seattle Trip Amazon.com went public in 1997. Moves to cement the Amazon.com brand included becoming the sole book retailer on AOL's Web site and Netscape's commercial channel. In 1998 the company launched its online music and video stores, and it began to sell toys and electronics. Amazon.com also expanded its European reach with the purchases of online booksellers in the UK and Germany, and it acquired the Internet Movie Database. Bezos also expanded the company's base of online services, buying Junglee (comparison shopping) and PlanetAll (address book, calendar, reminders). By midyear Amazon.com had attracted so much attention that its market capitalization equaled the combined values of profitable bricks-and-mortar rivals Barnes & Noble and Borders Group, even though their combined sales were far greater than the upstart's. Late that year Amazon.com formed a promotional link with Hoover's, publisher of this profile. After raising $1.25 billion in a bond offering early in 1999, Amazon.com began a spending spree with deals to buy all or part of several dot-coms. However, some have since been sold (HomeGrocer.com) and others have gone out of business or bankrupt -- Pets.com, living.com (furniture). It also bought the catalog businesses of Back to Basics and Tool Crib of the North. Amazon.com began conducting online auctions in early 1999 and partnered with venerable auction house Sotheby's. Also that year Amazon.com added distribution facilities, including one each in England and Germany. In 2000 Amazon.com inked a 10-year deal with Toysrus.com to set up a co-branded toy and video game store. (The partnership came to a bitter end in 2006 after Toys "R" Us sued Amazon.com when it began selling toys from other companies.) Also that year Amazon.com added foreign-language sites for France and Japan. In 2001 Amazon.com cut 15% of its workforce as part of a restructuring plan that also forced a $150 million charge. That year the company also made a deal with Borders to provide inventory, fulfillment, content, and customer service for borders.com. As part of a deal to expand their marketing partnership, AOL invested $100 million in Amazon.com in 2001. Later that year, Amazon.com purchased some assets from Egghead.com (which filed Chapter 11 in August) and relaunched the Egghead.com Web site. In 2002 the firm introduced clothing sales, featuring hundreds of retailers including names such as The Gap, Nordstrom, and Lands' End. The company received accreditation from ICANN (the Internet Corporation for Assigned Names and Numbers) as an Internet domain name registrar, becoming one of about 160 entities permitted to register Internet addresses. The company launched its Search Inside the Book feature in 2003. The tool allows customers to search the text inside books for more relevant search returns. At launch, the search feature covered more than 120,000 books from over 190 publishers. In 2004 the company expanded into China with the purchase of Joyo.com. The company acquired shopping site Shopbop.com in 2006, boosting its apparel offerings. Stock Price (1 Year Chart) and Competitor Comparison: Page 39 of 61 Business & Technology Club Seattle Trip AMZN Market Cap: Employees: Qtrly Rev Growth (yoy): Revenue (ttm): Gross Margin (ttm): EBITDA (ttm): Oper Margins (ttm): Net Income (ttm): BKS Pvt1 EBAY Industry 15.92B 2.39B N/A 42.60B 322.41M 13,900 39,000 N/A N/A 242 33.90% 2.80% N/A 29.40% 16.00% 10.71B 5.14B N/A 5.97B 115.95M 22.93% 31.13% N/A 79.50% 57.57% 695.00M 442.41M N/A 2.30B 9.08M 3.63% 5.24% N/A 24.02% 0.52% -14.88K 190.00M 146.78M N/A 1.13B EPS (ttm): 0.448 2.115 N/A 0.79 N/A P/E (ttm): PEG (5 yr expected): 85.67 17.38 N/A 39.39 38.03 2.51 1.32 N/A 1.19 1.45 P/S (ttm): 1.49 0.46 N/A 7.19 2.93 BKS = Barnes & Noble Inc. Pvt1 = Columbia House Company (privately held) EBAY = eBay Inc. Industry = Internet Software & Services Related Articles: TiVo, Amazon to Deliver Web Video to TV Sets By PUI-WING TAM February 7, 2007; Page B3 TiVo Inc. and Amazon.com Inc. are joining to help bring movies and television shows from the Internet to TV sets, in the latest move to bring online video into consumers' living rooms. In a deal announced today, TiVo and Amazon announced a new way for consumers to watch movies and TV shows downloaded from Amazon's Unbox service on their TV sets via their TiVo digital-video recorders. Under the program, TiVo subscribers can rent and purchase TV shows and movies from networks and studios such as CBS Corp. and Viacom Inc.'s Paramount Pictures, among others. The offering, called Amazon Unbox on TiVo, is the latest step by TiVo -- which pioneered the DVR but now faces a slew of new rivals -- to blur together watching TV with watching Web video. In the past, these had been largely separate activities, usually occurring in different rooms of the house on different devices, such as a TV set and a personal computer. In November, TiVo moved to close that gap by introducing several new features to enhance the array of content available to TiVo users to download from the Internet for playback on TV sets. "It's the single biggest issue people have asked us about -- when does this content get to the television set?" said Tom Rogers, TiVo's CEO. The agreement also raises the profile of Amazon's Unbox service, giving its consumers more options of where they can watch the content they downloaded. Amazon Unbox, one of several initiatives that the Internet retailer has launched in recent months to try to increase its growth, has had a relatively lukewarm reception since its debut in September. Page 40 of 61 Business & Technology Club Seattle Trip TV episodes will sell for $1.99 and movies for $9.99-$14.99; movies will rent for $1.99 and up. Amazon will store all bought videos for future access. Amazon.com Invests in Shelfari Series A Financing Wednesday February 28, 9:30 am ET Amazon.com and Angel Investors Infuse Burgeoning Social Media Site With First Round of Funding; Shelfari Appoints Seasoned Business Veterans to Board of Advisors SEATTLE, WA--(MARKET WIRE)--Feb 28, 2007 -- Shelfari (www.shelfari.com), the leading social media site for people who love to read, today announced that it has closed its Series A round of funding, led by Amazon.com along with several other strategic angel investors. Launched in October 2006, Shelfari provides tens of thousands of bibliophiles with a new place to meet and share their passion for reading online. Proceeds from the financing will be used to fund site development, sales and marketing initiatives, and general administrative costs. "Amazon.com has long recognized that giving users the necessary tools to express themselves is the most powerful way to feed and nourish an online community," said Greg Greeley, VP of Books for Amazon.com. "In a short period of time, Shelfari has succeeded in building a vibrant community around the experience of reading, and we are pleased to support them in their efforts." In addition to today's funding announcement, Shelfari also announced the formation of its board of advisors. These individuals include Alex Algard, founder of CarDomain.com and WhitePages.com; Geoff Entress, an experienced entrepreneur and venture investor; Brad Feld, a managing director at Foundry Group; Andy Sack, a co-founder of Judy's Book; and Kelly Smith, a partner in Curious Office. In addition, Stefan Pepe, Director for Amazon's Books & Magazines stores, joins the Shelfari board of directors. Amazon.com pioneered user-driven content ten years ago when it provided its customers with a vehicle to add their own reviews and Shelfari seeks to build on that legacy by giving readers a place where they can connect with others who share their passion," said Josh Hug, Shelfari's CEO and co-founder. "We are also very fortunate to have such a high-caliber group of industry experts as both investors and advisors whom we can call upon to help us deliver on our mission to connect readers online." Questions: 1. 2. 3. 4. 5. What do you see as Amazon’s greatest strength? What qualities does Amazon look for in potential hires/interns? What advice do you have for students interested in pursuing a career at Amazon? This question is for each of the presenters, how would you describe your typical day? Is there any advice you would like to share with us as we continue through business school? Page 41 of 61 Business & Technology Club Seattle Trip Address: Bell Harbor International Conference Center, 2211 Alaskan Way, Pier 66, Seattle, WA 98121 Phone: (206) 441-6666 Web Site: http://www.bellharbor.com Start: End: 2224 8th Ave Seattle, WA 98121-1906, US 2211 Alaskan Way Seattle, WA 98121-1604, US Page 42 of 61 Business & Technology Club Seattle Trip Directions from Conference Center to La Quinta Seattle Downtown Start: End: 2211 Alaskan Way Seattle, WA 98121-1604, US 2224 8th Ave Seattle, WA 98121-1906, US Page 43 of 61 Business & Technology Club Seattle Trip Day 3: Thursday, March 16 Address: Boeing Commercial airplanes Headquarters 25-20 Building 1901 Oakesdale Ave SW, Renton WA 98055 Phone: (206) 655-2121 Web Site: http://www.boeing.com Start: End: 2224 8th Ave Seattle, WA 98121-1906, US 1901 Oakesdale Ave Sw Renton, WA 98055-1222, US Parking information (if applicable) There is a large parking lot on the south side of the building. Go to the far end and park in any spot that does not have a white or red box marked on the pavement Page 44 of 61 Business & Technology Club Seattle Trip Agenda: 7:50 meet at the main door of 25-20 building (south entrance). Todd will take us to the Spokane Room. 8:00 - 8:30 Overview of Boeing (Todd Stark) 8:30 - 9:00 Boeing personnel will sketch their business careers at Boeing 9:00 - 9:30 Questions from students 9:30 - 10:00 Board bus and go to the Renton airplane factory 10:00 - 11:00 Tour the factory 11:00 - 11:30 Board bus and return to the BCA Headquarters building and our cars Company Information: Boeing's Commercial Airplanes unit may be less exciting than its Integrated Defense division, but it's more practical to fly home for Christmas in a 747 than an F-15. Boeing Commercial Airplanes -- which has fallen behind Airbus as the world's #1 maker of commercial airliners -- makes planes that seat from 50 to more than 500 passengers. Models include the BBJ (Boeing Business Jet), 717, 737, 747, 767, 777, and upcoming 787 Dreamliner. The unit also provides airplane services, including used aircraft sales and leasing, maintenance, modifications, spare parts sales, and flight support services. Boeing Commercial Airplanes has major facilities in California and Washington. Devastated by the fall in aircraft orders and downturn in the commercial aviation industry after the 9/11 attacks, Boeing laid off thousands and delivered only 281 planes in 2003, 285 in 2004, and 290 in 2005 -- down from more than 500 in 2001. In 2001, Commercial Airplanes accounted for almost 60% of Boeing's sales; in 2005 it accounted for only 41%. As Boeing's commercial aircraft fortunes fell after 9/11, Airbus -- the only other maker of large commercial airliners -- caught up and surpassed Boeing in orders and deliveries: In 2003 Airbus delivered 305 planes, besting Boeing for the first time ever. Airbus repeated the feat in 2004, delivering 320 planes to Boeing's 285; and in 2005, delivering 378 to Boeing's 290. Boosted by new offerings and a recovering sector, Boeing booked a record 1,002 aircraft orders in 2005 thanks to strong demand for the 737 (569 orders), 787 Dreamliner (235 orders), and 777 (154 orders), but Airbus trumped it again, with 1,055 orders. Boeing forecast that it would deliver 395 planes in 2006 and as many as 445 in 2007. Both Boeing and Airbus expect orders to fall by 50% or more in 2006, however. After abandoning plans for the super-fast (15-20% faster than typical planes) Sonic Cruiser, Boeing is pinning its hopes on its latest project, the 787 Dreamliner (initially known as the 7E7), which uses the technologies planned for the Sonic Cruiser to attain a similar percentage of savings in fuel costs. Boeing formally launched the Dreamliner project in April of 2004 after receiving an order for 50 of the aircraft from Japan's All Nippon Airways. Despite early rosy forecasts and a goal of 200 787 orders by the end of the year, Boeing had landed only 52 orders by December; the paucity of sales can be partly attributed to rumors (later proven true) that Airbus was planning a competing plane. In the face of such low numbers, Boeing replaced Toby Bright, its head of commercial sales, with Scott Carson, the head of its Connexion unit. (A late flurry of orders in December brought the announced 787 order total to 126 by the end of 2004.) As of mid-2006 Boeing had secured nearly 400 orders from 29 airlines. The 787, which seats between 200-250 passengers, contrasts sharply with Airbus' next new offering, the A380, a double-decker due in 2007 that will seat more than 550 passengers. Boeing also stepped up its attack against Airbus' 1992 government loans deal in 2004, contending more strenuously than ever that the deal amounts to unfair subsidies. The heightened rhetoric began in early 2004 in the wake of rumors that Airbus was considering another plane, the A350 (based on the A330 platform), that would compete directly with the 787 -- in December of 2004 Airbus announced that it was, in fact, going ahead with the A350 plan. If the schedules pan out as projected, the arrival of the 787 in 2008 will be bracketed by the A380 in 2007 and the A350 in 2010. On the cargo-carrying front, Boeing announced late in 2004 that it was developing a cargo version of its long-range 777 plane that would be ready in 2008. As part of its plan to dispose of minor manufacturing operations, Boeing sold its commercial electronics unit to BAE SYSTEMS' North American subsidiary in 2004. Page 45 of 61 Business & Technology Club Seattle Trip Boeing announced in January 2005 that it was discontinuing the 100-passenger 717. It also announced that it had taken a $615 million fourth quarter charge to cover 717 discontinuation costs and expenses related to its collapsed Air Force 767 fuel tanker deal. Boeing has been increasing its focus on "large-scale systems integration" -- for commercial airplanes, that translates to aircraft design and final assembly. To that end, the company sold three of its aircraft facilities in Kansas and Oklahoma to Canadian investment company Onex Corporation. The facilities will still make Boeing structures and parts, but will also be able to seek outside business. Although Boeing's order rate for commercial planes improved markedly in 2005, the company was hobbled in September when more than 18,000 machinists struck over such issues as pensions and health care. The company expressed fears that a prolonged strike might sent customers to competitor Airbus as Boeing's aircraft deliveries are delayed, but the machinists agreed to a new contract in less than a month. And the gamesmanship between Airbus and Boeing continued in November 2005: Eleven months after Airbus announced its A350 to compete with Boeing's Dreamliner, Boeing announced that it would build a stretch 450passenger 747-8 to compete more directly with Airbus' A380. At the Dubai Air Show in November, Boeing landed a $9.7 billion order for long-haul 777 aircraft from Dubai's Emirates airline and a $4 billion deal for 737 aircraft from Chinese airlines. Boeing has generally been more dominant than Airbus in China, while Airbus has been winning more orders in the Middle East. In March 2006 Boeing announced that, due to demand from customers, it would go forward with an expanded, 300seat version of the 787 Dreamliner. Boeing had been reluctant to make a larger version in fear that an enlarged 787 would cannabalize sales from the 777-200 ER. Boeing Commercial Airplanes sales VP Scott Carson was named President and CEO in 2006 when Alan Mulally accepted the challenge of becoming CEO of Ford Motor Company Stock Price (1 Year Chart) and Competitor Comparison: Page 46 of 61 Business & Technology Club Seattle Trip BA Market Cap: Employees: Qtrly Rev Growth (yoy): Revenue (ttm): Gross Margin (ttm): EBITDA (ttm): Oper Margins (ttm): Net Income (ttm): Pvt1 LMT NOC Industry 70.02B N/A 40.79B 25.26B 23.80B 154,000 550,001 140,000 122,200 9.70K N/A N/A 6.00% 4.60% 12.20% 61.53B 26.41B1 39.62B 30.15B 20.29B 18.03% N/A 10.20% 18.20% 18.03% 5.95B N/A 4.42B 3.27B 2.27B 5.96% N/A 8.61% 8.51% 5.94% 2.21B N/A 2.53B 1.57B 49.96M EPS (ttm): 2.812 N/A 5.795 4.367 2.81 P/E (ttm): PEG (5 yr expected): 31.55 N/A 16.66 16.51 31.23 1.17 N/A 1.45 1.32 1.17 P/S (ttm): 1.13 N/A 1.03 0.84 1.17 Pvt1 = Airbus S.A.S. (privately held) LMT = Lockheed Martin Corp. NOC = Northrop Grumman Corp. Industry = Aerospace/Defense - Major Diversified 1 = As of 2005 Related Articles: One 'World's Biggest Jet,' Please Airbus to Sell Giant A380 To a VIP Customer; $300 Million, Interior Extra By ROBERT FRANK and DANIEL MICHAELS February 16, 2007; Page W1 The superrich are launching the next wave in air travel: the wide-body private jet. With some 10,000 private jets flying in the U.S., a few billionaires are signing up for something roomier -- jumbo jets that can be outfitted as mobile mansions. Boeing says it has taken orders for 11 wide-bodies -- planes typically configured with two aisles, such as the 747 series or the new 787 Dreamliner -- over the past two years for "VIP use." The price of a Dreamliner, interior not included, is about $150 million. Now an individual customer is raising the bar, signing up for the largest passenger plane in history. European jet builder Airbus has signed a letter of intent with a Middle East buyer for one of its new A380s, which sell for about $300 million, according to John Leahy, Airbus's chief commercial officer for customers. Commercial versions of this plane can be configured to seat as many as 853 passengers on two decks. But this buyer, whom Airbus declined to identify, will spend an additional $100 million to turn the craft into a more exclusive conveyance Airbus calls The Flying Palace. New York-based jet-interior expert Edése Doret says he is designing the A380 for the customer, who he says is a head of state. While the jet hasn't yet been built -- Airbus is as much as two years behind schedule for the A380 -Mr. Doret says his plan includes two dining areas, a 600-plus-square-foot master bedroom and a game room. His Page 47 of 61 Business & Technology Club Seattle Trip plans also call for a lounge with giant curtains that will mimic tents of the Arabian desert, and a fiber-optic mosaic that will depict a shifting desert scene. Mr. Doret says he is including a whirlpool tub, believed to be the first in the air. To comply with Federal Aviation Administration regulations, the tub will have a rapid drainage system that can empty the standing water in seconds to a tank in the cargo hold. The plane is also slated to include a missile-defense system, he says. (Such systems aren't certified for civilian use.) In all, Mr. Doret expects the job will run $100 million to $150 million. The tabs for the wide-body jets easily surpass the prices paid by a previous generation of jumbo-jetsetters, including Donald Trump. In 2005, for example, Google founders Sergey Brin and Larry Page bought a used 767-200 that had seated 180 during its years in commercial service. Industry sources estimate Messrs. Brin and Page paid less than $15 million, 1/20th the cost of the big new Airbus. The latest private jets dwarf the most expensive Gulfstreams and Learjets, as well. The top-of-the-line Gulfstream, the G550, carries 10 to 15 passengers and costs about $47 million. These newest flying mansions can also equal or surpass the cost of the world's biggest yachts ($200 million and $300 million) and are well beyond the most expensive estates on the market ($100 million to $150 million). Interest From Americans Boeing says the majority of private buyers for new planes are from the Middle East, but that Americans, Europeans, Russians and Asians are also starting to place orders. The company says seven of its orders from private customers are for Dreamliners, and the other four are for 747-8s, the planned update to its storied jumbo jet. (Private buyers were the first in line to order versions of the 747-8, it says.) Those who order now -- in other words, who have signed purchase contracts and deposited about 10% of the purchase prices -- will typically get their planes in a few years. Customers for the A380 may have to wait longer still. The companies that outfit these jumbo jets are preparing for more business. Customizer Lufthansa Technik, a subsidiary of the German carrier, has been in talks with "a couple of potential A380 customers" and their interior designers, says spokesman Aage Duenhaupt. The company, with a work force of 1,100 engineers and outfitters, expanded one of its wide-body hangars in Hamburg last year to prepare. Swiss-based customizer Jet Aviation Management AG is spending $50 million to build a hangar big enough for A380s and Boeing 747-8s. The company recently finished an Airbus 320-200 (which normally seats about 150) for Saad Group, a Saudi conglomerate involved in banking, construction and property development that is run by Maan A. Al-Sanea, a former pilot. Jet Aviation says the plane was outfitted with two bedrooms with en-suite bathrooms, a conference and dining area and programmable fiber-optic lighting in the carpet. The Swiss company is working on a second plane for Saad Group, a larger Airbus 340-600, according to Jet Aviation's chief marketing officer Leon Hustinx. That plane, expected to be delivered in 2009, will include guest suites, bars, master bedrooms with bathrooms, and dining and private areas. Saad Group didn't respond to emailed requests for comment. Airbus says the jumbo-jet buyers want self-contained worlds where they can eat, sleep and hold meetings even when they've landed. "You can host an elegant dinner party on the ground in a third-world country," says Mr. Leahy. "After you bid your guests a fond farewell, you close the door and head home." Landing in Aspen The new airships are, of course, expensive to operate. Maintenance and fuel costs are astronomical compared with those of smaller jets. A 747-400 costs about $10,500 an hour to fly. An A320, by comparison, costs around $3,000 an hour, according to consultants BACK Aviation Solutions, while a Gulfstream G550 costs about $2,300 per hour. Makers of smaller jets say widebodies have other drawbacks, including noisier cabins than those in smaller models. Page 48 of 61 Business & Technology Club Seattle Trip Perhaps the biggest problem with the biggest private jets: They're too big to land at many of the world's high-end jet ports, including Nice, France; Aspen, Colo.; and New Jersey's Teterboro. Many facilities have runways too short for the huge planes, or lack the ground equipment to handle them. Teterboro blocks any planes heavier than 100,000 pounds, about one-third the weight of the A380. And Aspen is limited to planes with wingspans of 95 feet, a fraction of the A380's 350-foot spread. That means owners of big jets have to pick their spots. Asked whether an A380 could try to fly into Aspen, Airbus's Mr. Leahy responded: "Only once." Boeing's 'Dreamliner' Hits New Bump Move to Scrap Wireless System For In-Flight Entertainment Heightens Production Scrutiny By J. LYNN LUNSFORD January 24, 2007 10:17 p.m.; Boeing Co. is abandoning plans to use a wireless network to deliver in-flight entertainment on its 787 "Dreamliner" after encountering problems in developing the technology, a move that comes as the development schedule for the twin-aisle airplane is coming under greater scrutiny. Monday, Boeing's stock tumbled 3.4% after one aerospace analyst suggested Boeing would be at least three months late delivering what has become the biggest-selling new plane in the company's history, with 448 preproduction orders. Boeing officials have acknowledged "challenges" with the schedule, but they insist the jet maker is on track to deliver the first of the $160 million airplanes as promised in May 2008. The change is likely to stir speculation about other issues that may be lurking in the 787's development. With less than eight months until the scheduled first flight, Boeing has poured an extra $635 million into additional research and development meant to address schedule problems. The company began notifying airline customers last week that it had decided to move away from wireless in-flight entertainment, or IFE, after determining the technology wasn't going to work as well as initially believed. Boeing hoped to be able to wirelessly beam content like movies to entertainment units built into seat backs. The biggest concerns focused around the availability of bandwidth to simultaneously deliver DVD-quality movies and indications some countries weren't willing to grant regulatory approval for the use of certain wireless frequencies. "We had been tracking a number of risks relative to wireless IFE, and two of them started taking turns for the worse," said Mike Sinnett, director of systems for the 787 program. Boeing officials had touted the 787's wireless in-flight system as a way the Chicago company was insulating itself against similar wiring headaches that tripped up rival Airbus, a unit of European Aeronautic Defence & Space Co., and contributed to a two-year delay in the first deliveries of the A380. Mr. Sinnett acknowledged the decision "could be perceived as a step back" by some customers, but he said Boeing still is delivering on its promise to build the 787 so airlines will be able to reconfigure passenger cabins without having to rewire much of the plane. Boeing initially had believed a wireless system would make this easier. Instead, it found each seat row would have to be fitted with a one-pound antenna, and 23 wireless access points weighing two pounds each would need to be installed on beefedup ceiling panels. Mr. Sinnett said the additional equipment increased the 787's weight by 200 pounds, compared with 50 pounds for traditional wiring. The wires now will be routed through the seat tracks on the airplane's floor, still making it possible for carriers to move seats around without tearing apart the airplane, he said. Questions: 1. 2. 3. What do you see as Boeing’s greatest strength? What qualities does Boeing look for in potential hires/interns? What advice do you have for students interested in pursuing a career at Boeing? Page 49 of 61 Business & Technology Club Seattle Trip Address: 4820 150th Ave NE, Redmond WA 98052 Phone: (425) 882-2040 Web Site: http://www.nintendo.com Start: End: 1901 Oakesdale Ave Sw Renton, WA 98055-1222, US 4820 150th Ave Ne Redmond, WA 98052-5111, US 4820 parking lot: Park in visitor parking by the main entrance near the middle of building Page 50 of 61 Business & Technology Club Seattle Trip Agenda: Meet in Main Lobby 12:45 PM – 2:30 PM Presentation, Questions, Tour Company Information: It's not a game, boy, it's serious business, and Nintendo -- one of the Big Three videogame console makers -- knows it. Nintendo's GameCube and Wii systems battle with Microsoft for second place in its industry while Sony leads the trio. In the handheld console segment, however, Nintendo's Game Boy system remains the leader. The firm debuted a videogame player called Nintendo DS (Nintendo Double Screen) in 2004, the Game Boy Micro in late 2005, and the DS Lite in 2006. Its Wii, pronounced "we," videogame system arrived in time for 2006 holiday sales. Nintendo is also the game software market leader and has sold more than 2 billion games since 1985; hit series include Pokémon, Super Mario Brothers, and The Legend of Zelda. Nintendo (which, loosely translated, means "leave luck to heaven") once ruled the golden age of the video game industry until more powerful machines introduced by SEGA (in 1989) and Sony (in 1994) pared down its kingdom (SEGA has since stopped making console systems). Microsoft entered the gaming hardware market in 2001, leaving Nintendo with a shrinking piece of the pie. The company plans to broaden its previous focus on kids and concentrate its efforts on its games, in contrast to competitors Sony and Microsoft, which are developing increasingly complex multimedia systems. The introduction of the Nintendo DS system is a competitive move designed to counter the launch of Sony's PlayStation Portable. The company launched Nintendo Wi-Fi Connection, a free service that will allow DS system players to play other users simply by connecting to a wireless network. Nintendo introduced a new game console, named Wii in late 2006. The system follows its competitors' new offerings -- Microsoft's Xbox 360 and Sony's PlayStation 3 (within the same week). Unlike those two offerings, Wii is a game console first and foremost and not a digital entertainment hub. The company hopes that its Wii system, priced at about half of what Sony's Playstation 3 sells for depending on features, will woo game players and make gaming a family activity. In a bold move that signals a strong focus on just gaming, Wii does not play DVDs and requires an add-on unit to do so. In addition to being backwards compatible with GameCube titles, players also have access to an online library of popular classic Nintendo titles dating back to 1985. Nintendo owns a majority stake in the Seattle Mariners baseball team, which it purchased for $125 million in 1992. Nintendo Co. was founded in 1889 as the Marufuku Company to make and sell hanafuda, Japanese game cards. In 1907 the company began producing Western playing cards. It became the Nintendo Playing Card Company in 1951 and began making theme cards under a licensing agreement with Disney in 1959. During the 1950s and 1960s, Hiroshi Yamauchi took the company public and diversified into new areas (including a "love hotel"). The company took its current name in 1963. Nintendo began making toys at the start of the 1970s and entered the budding field of video games toward the end of the decade by licensing Magnavox's Pong technology. Then it moved into arcade games. Nintendo established its US subsidiary, Nintendo of America, in 1980; its first hit was Donkey Kong ("silly monkey") and its next was Super Mario Bros. (named after Nintendo of America's warehouse landlord). The company released Famicom, a technologically advanced home video game system, in Japan in 1983. With its high-quality sound and graphics, Famicom was a smash, selling 15.2 million consoles and more than 183 million game cartridges in Japan alone. Meanwhile, in 1983 and 1984, the US home game market crashed, sending pioneer Atari up in flames. Nintendo persevered, successfully launching Famicom in the US in 1986 as the Nintendo Entertainment System (NES). To prevent a barrage of independently produced, low-quality software (which had contributed to Atari's demise), Nintendo established stringent licensing policies for its software developers. Licensees were required to have Page 51 of 61 Business & Technology Club Seattle Trip approval of every game design, buy the blank cartridges from the company, agree not to make the game for any of Nintendo's competitors, and pay Nintendo royalties for the honor of developing a game. As the market became saturated, Nintendo sought new products, releasing Game Boy in 1989 and the Super Family Computer game system (Super NES in the US) in 1991. The company broke with tradition in 1994 by making design alliances with companies like Silicon Graphics. After creating a 32-bit product in 1995, Nintendo launched the much-touted N64 game system in 1996. It also teamed with Microsoft and Nomura Research Institute on a satellite-delivered Internet system for Japan. Price wars between the top contenders continued in the US and Japan. In 1998 Nintendo released Pokémon, which involves trading and training virtual monsters (it had been popular in Japan since 1996), in the US. The company also launched the video game The Legend of Zelda: Ocarina of Time, which sold 2.5 million units in about six weeks. Nintendo issued 50 new games for 1998, compared to Sony's 131. Nintendo announced in 1999 that its next-generation game system, Dolphin (later renamed GameCube), would use IBM's PowerPC microprocessor and Matsushita's DVD players. The company bought a 3% stake in convenience store operator LAWSON in early 2000 in hopes of using its online operations to sell video games. Nintendo also teamed with advertising agency Dentsu to form ND Cube, a joint company that develops game software for mobile phones and portable machines. In September 2001 Nintendo launched its long-awaited GameCube console system (which retailed at $100 less than its console rivals, Sony's PlayStation 2 and Microsoft's XBox); the system debuted in North America in November. In addition, the company came out with Game Boy Advance, its newest handheld model with a bigger screen and faster chip. Nintendo formed a business alliance with game software developer Namco in May 2002 for the development and sales of games for the GameCube platform. In October the European Union fined Nintendo $165 million for colluding with seven of its distributors to limit the cross-border flow of its products in a scam to raise prices. In April 2003 the company cut its royalty rates (charged to outside game developers), in an effort to enhance its video game titles portfolio. Later in the year Nintendo bought a stake (about 3%) in game developer and toy maker Bandai, a move expected to solidify cooperation between the two companies in marketing game software. Related Articles: Nintendo's 9-Month Net Beats Full-Year Target By JAY ALABASTER January 26, 2007 TOKYO -- Nintendo Co. said its net profit for the nine months ended in December surpassed its target for the full fiscal year. The Kyoto, Japan, game maker has been in the spotlight with the launch of its Wii console late last year, but its hand-held Nintendo DS system has been its star product. The games have soared in popularity as Nintendo increasingly has focused on novice users over hard-core gamers. "Nintendo's focus has always been kids. Now they've expanded to adults, who have a lot more disposable income," said Macquarie Securities analyst David Gibson. This led to a net profit of 131.92 billion yen ($1.09 billion) for the first three quarters of the year ending in March, a 43% rise from the year-earlier period. Its profit target for the full year is 120 billion yen. The company, which bases its financial results on Japanese accounting standards, didn't break down results by quarter. Page 52 of 61 Business & Technology Club Seattle Trip Rivals Sony Corp., which released its PlayStation 3 in November, and Microsoft Corp., maker of the Xbox 360, which hit stores more than a year ago, are focused on luring technology-savvy gaming enthusiasts with advanced hardware and graphics. Nintendo has neatly sidestepped this arms race by appealing to a broader audience -- its best-selling software includes the DS games Brain Age, a mental-conditioning game aimed at adults, and Nintendogs, a game where users raise and play with virtual puppies. Its new Wii console features wireless virtual controllers that users slash and swing to control game actions. Consumers have responded enthusiastically. In the three-month quarter ended in December, which includes the peak holiday season, Nintendo said it sold 5,064 software titles for the DS, more than double what it sold in the first six months of the fiscal year. From the Wii's launch Nov. 19 in the U.S. and Dec. 2 in Japan through Dec. 31, it sold a net 3.19 million consoles, putting it well on its way to its target of six million by the end of March. An important part of this strategy, analysts say, is that its games are more profitable than those of rivals. "Game development for the Nintendo DS is 1/10 the cost of other platforms," said Mr. Gibson, adding that such software has a 70% profit margin. In contrast, Sony's PS3, which is loaded with high-end graphics, processing and a next-generation DVD player, is expensive to build and has been hit with launch delays because of shortages of parts. Game makers often sell their consoles at a loss initially, counting on economies of scale and game revenue for profit. Nintendo already is at or near break-even on its Wii console, while "Sony will have no profit on [PS3] hardware for the next three years," according to Mr. Gibson. Separately, Nintendo is to start helping gamers keep in touch with the outside world this weekend as it launches an online-news service through its Wii console, according to the Associated Press. The Wii News Channel, scheduled to debut tomorrow, will feature top news stories and photographs from the AP. Terms of the deal weren't disclosed. Consoles with a broadband Internet connection and the Opera Web browser will be able to access the free news channel, which will offer AP news in multiple languages. The Fundamental Case for Nintendo Monday March 5, 2:11 am ET Paul Tracy submits: Japan-based Nintendo is the world's third-largest video game console maker, trailing only Sony and Microsoft. The company was among the pioneers of the industry, gaining notoriety in the late-1980s and 1990s with its original Nintendo console. The company also produces a portfolio of popular games, including Metroid, The Legend of Zelda, and Super Mario Brothers. These longstanding favorites were developed in-house and have been around for nearly two decades. Competitive Advantage Nintendo benefits from its strong reputation and brand recognition with slightly older gamers. Most were introduced to the company back in the 1980s and are familiar with the company's popular software titles and on-screen characters. These consumers are intensely loyal to the brand. In addition, while there is certainly some overlap, this is a slightly different niche than that targeted by Sony and Microsoft. We also see the new Wii console's price, availability and unique design as key advantages for Nintendo over the next few years. Specifically, the PS3 retails for $499 to $599, depending on which version of the system you purchase -- and Sony is losing money even at that price. Meanwhile, the Nintendo Wii costs about $250 and is made out of more generic, easier-to-source components. As a result, the Wii is both cheaper and easier to find than the PS3. While both consoles have been selling well, the Wii has been exceeding analysts' expectations by a wider margin. In short: the console cycle for the Wii is ramping up faster than for the PS3. And while price is rarely a sustainable competitive advantage longer term, in this case it's giving Nintendo a leg-up in the sweet spot of the console cycle. Page 53 of 61 Business & Technology Club Seattle Trip On the design front, the Wii incorporates a highly innovative controller that is sensitive to hand motions made by the user. This allows users to play games like golf and tennis on the machine more realistically. That feature has proven popular and has opened up a line of games unique to the Wii. While Sony could design a similar controller, it would take well over a year to develop the hardware and games compatible with the new controllers. Growth Drivers The primary growth driver for Nintendo over the next few years will be the Wii. Supplies are tight at the moment, but availability of the console is already improving somewhat. With millions of new Wii systems being shipped all over the world, Nintendo is essentially opening up its software to a wider audience. All those new consoles represent an opportunity for the company to start selling even more of its iconic software titles. Since many of the most popular titles and characters are unique to Nintendo, the firm gets to keep all of those revenues. Valuation and Outlook Nintendo trades at about 32 times forward earnings. While no analysts publish five-year growth expectations, earnings are expected to soar over the next two years, which makes that multiple look much more reasonable. And with Wii sales ramping up faster than expected, Nintendo has a good shot at beating Wall Street's expectations over the next few years. Questions: 1. 2. 3. 4. 5. What do you see as Nintendo’s greatest strength? What qualities does Nintendo look for in potential hires/interns? What advice do you have for students interested in pursuing a career at Nintendo? This question is for each of the presenters, how would you describe your typical day? Is there any advice you would like to share with us as we continue through business school? Page 54 of 61 Business & Technology Club Seattle Trip Address: Weyerhaeuser Corporate Headquarters 33663 Weyerhaeuser way South, Federal Way WA 98003 Phone: (253) 924-2345 Web Site: http://www.weyerhaeuser.com Start: End: 4820 150th Ave Ne Redmond, WA 98052-5111, US 33663 Weyerhaeuser Way S Federal Way, WA 98001-9620, US Parking is available for free in the unmarked parking spaces of the corporate lots Page 55 of 61 Business & Technology Club Seattle Trip Agenda: Take the elevator to the 4th floor and collect the visitor passes at the front desk 3:30 – 4:30 PM Corporate Overview 4:30 – 5 PM Q&A Speakers: Tom Cook, Director, Investment Evaluation Department Robert Sappington, Project Director, IED Other members of IED Company Information: If a tree falls in a Weyerhaeuser forest, someone is there to hear it -- and he has a chainsaw. One of the top US forest products companies, Weyerhaeuser operates in five business segments: Wood Products produces lumber, plywood, and other building materials; Containerboard, Packaging, and Recycling makes corrugated boxes, linerboard, industrial and agricultural packaging, and recycling; Pulp and Paper produces pulp and coated and uncoated papers; Timberlands manages 6.4 million acres of company-owned US timberland and 30 million acres of leased Canadian timberland; and Real Estate and Related Assets develops housing and master-planned communities. Weyerhaeuser has merged its copier paper business with Domtar. According to the terms of the $3.3 billion deal, Weyerhaeuser shareholders get a 55% stake in the new company. Weyerhaeuser will control the new company's board, and several Weyerhaeuser executives have been assigned to manage the new company. Transferred operations include about a dozen paper and pulp mills, 14 converting centers, a coated groundwood mill, and two softwood lumber mills. In light of the downturn in the home building market, the company is scaling back on its housing business, delaying land purchases and limiting housing starts. As part of its ongoing efforts to streamline operations, Weyerhaeuser has announced an agreement to sell its 16 Canadian wholesale building materials distribution centers to Platinum Equity. The company also plans to sell 10 (out of about 50) US distribution centers. Three divisions -- Wood Products; Containerboard, Packaging and Recycling; and Pulp and Paper -- account for about 80% of Weyerhaeuser's sales. For the future, Weyerhaeuser plans expansion in the Southern Hemisphere in places such as Australia, Brazil, New Zealand, and Uruguay, where the company already has operations. Frederick Weyerhaeuser, a 24-year-old German immigrant, bought his first lumberyard in 1858 in Illinois. He also participated in joint logging ventures in Illinois, Minnesota, and Wisconsin. In 1900 he and 15 partners bought 900,000 timbered acres from the Northern Pacific Railway. The venture was named Weyerhaeuser Timber Company. During the Depression the business recouped losses in the deflated lumber market by selling wood pulp. Frederick's grandson, J. P. "Phil" Weyerhaeuser Jr., took over as CEO in 1933. Diversification into the production of containerboard (1949), particleboard (1955), paper (1956), and other products led the company to drop "Timber" from its name in 1959. In 1963 Weyerhaeuser went public and opened its first overseas office in Tokyo. In the 1970s George Weyerhaeuser (Phil's son) diversified further to insulate the company from the forest-product industry's cyclical nature and ended up with a mishmash of businesses and products, from private-label disposable diapers to pet supplies. The eruption of Mount St. Helens in 1980 destroyed 68,000 acres of Weyerhaeuser timber. That disaster and the soft US lumber market depressed the company's earnings through 1982. Weyerhaeuser reduced its workforce by 25% during this period. Under John Creighton (president since 1988 and CEO from 1991 until 1998), Weyerhaeuser refocused on forest products and organized along product lines rather than by geographic region. Less-successful ventures were put up Page 56 of 61 Business & Technology Club Seattle Trip for sale, including milk carton, hardwood, and gypsum board plants. The company took a $497 million pretax charge in 1989 related to the decision to close unprofitable operations. Earnings improved in 1990 but dropped again in 1991, reflecting the recession in the US and plant closures. In 1992 the company outbid Georgia-Pacific, paying $600 million for two pulp mills, three sawmills, and more than 200,000 acres of forest land to boost its market-pulp capacity by 40%. The following year the company sold its disposable-diaper business through a public offering in a new company, Paragon Trade Brands. It also sold GNA Corporation to General Electric subsidiary GE Capital. The federal government in 1995 allowed the company to harvest trees in an area inhabited by the endangered northern spotted owl. The move angered environmental groups. In 1997 Weyerhaeuser began to reorganize its recycling business by selling or closing noncore units. It also purchased a stake in 193,000 acres on New Zealand's South Island, the company's first overseas investment in more than a decade. In 1998 the company restructured its joint venture with Nippon Paper, with Weyerhaeuser decreasing its stake in North Pacific Paper Company from 80% to 50%, and closed a lumber mill in Canada. Also that year Steve Rogel, a veteran from competitor Willamette, succeeded Creighton as CEO and became the first outsider to head Weyerhaeuser. In 1999 Weyerhaeuser paid $2.45 billion for Canada's MacMillan Bloedel, and early in 2000 it acquired TJ International, 51% owner of leading engineered lumber products company Trus Joist MacMillan (Weyerhaeuser already owned the other 49%). Also in 2000 Weyerhaeuser purchased two sawmills and a 70% stake in lumber distributor Pine Solutions from Australia-based CSR Limited. Weyerhaeuser sold its Marshfield Door architectural wood door business and closed some of its manufacturing operations to consolidate its business. After a protracted courtship, in March 2002 Weyerhaeuser acquired Oregon-based Willamette Industries in a $6.1 billion cash deal. The company closed three North American plants (in Colorado, Louisiana, and Oregon) later that year. In October the company closed a Canadian containerboard mill, cutting 140 jobs in the process. At the close of the year Weyerhaeuser sold approximately 115,000 acres of timberlands in western Washington to Boston-based Hancock Timber Resource Group (international timber investment and management) for about $211 million to aid in paying down its debt associated with the Willamette acquisition. On the heels of the deals for MacMillan Bloedel, Trus Joist MacMillan, and Willamette, Weyerhaeuser moved to pay down debt. It sold more than 320,000 acres of the timberland (in the Carolinas and Tennessee) that it acquired with the Willamette purchase. Before the end of 2003, Fountain Investments had acquired about 168,000 acres of the west-central Tennessee acreage and Forest Investment Associates purchased about 160,000 acres of western North Carolina and South Carolina timberlands. Weyerhaeuser gained about $140 million in after-tax proceeds from the latter sale. Also in 2003 Weyerhaeuser sold its Nipigon Multiply hardwood plywood underlayment operation in Ontario, Canada, to Columbia Forest Products. Late in the year the company closed its fine-paper operations in Longview, Washington (eliminating 119 jobs there). Altogether, Weyerhaeuser closed 12 facilities and sold about 444,000 acres of non-strategic timberlands in 2003 in keeping with its plan to reduce company debt and increase productivity. The company closed its Grande Cache, Alberta, sawmill in February 2004 (affecting more than 150 jobs there) and sold its oriented strand board (OSB) mill in Slave Lake, Alberta, to Tolko Industries for about $43 million. Also in 2004 Weyerhaeuser sold roughly 270,000 acres of timberlands in central Georgia for about $400 million to investment and property firms in Georgia and South Carolina. In October 2004 the company's Weyerhaeuser Brasil Participações Ltda. subsidiary acquired two-thirds ownership in Brazil-based Aracruz Produtos de Madeira (APM), a subsidiary of Aracruz Cellulose S.A., to produce lumber made from a eucalyptus hybrid for use in furniture, flooring, cabinetry, and other applications. Aracruz Cellulose holds the remaining third ownership in the joint venture. Also that year Weyerhaeuser changed the name of its pulp business to Weyerhaeuser Cellulose Fibers to reinforce its focus on developing unique or specialized applications for cellulose fibers. Page 57 of 61 Business & Technology Club Seattle Trip Early in 2005 Weyerhaeuser agreed to sell five Canadian sawmills, two finishing plants, 635,000 acres of timber, and some government land cutting rights to Brascan for $970 million. Weyerhaeuser had acquired the timber and sawmill assets when it acquired MacMillan Bloedel in 1999. The company's debt reduction strategy continued in 2004. Weyerhaeuser sold roughly 270,000 acres of its timberlands in Georgia and several mills in the US and Canada. The sale of the assets helped the company more than quadruple net earnings for 2004: $1.3 billion, its best result of the decade. The company used the proceeds to reduce its debt by some $730 million. In the meantime, Weyerhaeuser reported that it wrung out the $300 million in expected Willamette-related synergies in half the time predicted. Weyerhaeuser continued to streamline and focus on its softwood lumber business in 2005, selling $970 million in assets (five sawmills, two finishing plants, 635,000 acres, and timber rights) to Brascan. Weyerhaeuser also closed a Saskatchewan pulp and paper mill in 2006, cutting 690 jobs; not long afterward, amid weak profits, it announced multiple plant closures and sales, including another pulp mill, another sawmill, several corrugated plants, and a paper bag plant. In 2006 Weyerhaeuser sold its North American composite panels business, including five mills to the American arm of Canada-based Flakeboard. Stock Price (1 Year Chart) and Competitor Comparison: WY Market Cap: Employees: Qtrly Rev Growth (yoy): Revenue (ttm): Gross Margin (ttm): EBITDA (ttm): Oper Margins (ttm): Net Income (ttm): Pvt1 IP LPX Industry 20.09B N/A 15.80B 2.06B 563.78M N/A 70,181 N/A N/A 1.98K -1.10% N/A -4.00% -40.80% 7.80% 21.90B 3.25B1 22.00B 2.24B 811.22M 21.73% N/A 26.13% 18.27% 21.73% 3.33B N/A 2.72B 239.60M 98.38M 9.06% N/A 6.60% 5.19% 3.44% 355.00M N/A 1.28B 125.50M 15.84M EPS (ttm): 1.844 N/A 2.175 1.173 1.17 P/E (ttm): 45.63 N/A 16.05 16.85 20.74 Page 58 of 61 Business & Technology Club Seattle Trip PEG (5 yr expected): 4.19 N/A 2.72 N/A 1.58 P/S (ttm): 0.94 N/A 0.72 0.94 0.88 Related Articles: Weyerhaeuser Swings to Profit By THOMAS GRYTA February 9, 2007 11:36 a.m. NEW YORK -- Weyerhaeuser Co. swung to a fourth-quarter profit aided by gains, but depressed lumber prices and the home-building market continue weigh on operations. The Federal Way, Wash., forest-products company reported net income of $450 million, or $1.88 a share, on net sales of $5.66 billion. The results included a gain of $227 million, or 95 cents a share, for the refund of countervailing and antidumping duties on Canadian softwood lumber sold in the U.S. Last year, the company reported a fourth-quarter loss of $211 million, or 86 cents a share, largely due to charges, on net sales of $5.72 billion. Analysts surveyed by Thomson Financial estimated the company earned 75 cents a share on revenue of $5.36 billion. The company noted that the downturn in residential housing construction, combined with normal seasonal slowing, caused a significant reduction in demand and prices for wood products. In December, Weyerhaeuser executives had warned that fourth-quarter earnings would be hit by weak prices for lumber and structural panel. Weyerhaeuser sees some improvement in market conditions for wood products in the first quarter, but still expects to experience significant losses in its wood-products business -- the biggest in the U.S. The segment is getting hit by a downturn in home building and construction, which is cutting demand and prices. Sales at the wood-product segment dropped to $1.62 billion from $2.18 billion in the year-earlier quarter, on declines in composite panels and oriented strand board, or OSB, sales. Weyerhaeuser's cellulose fiber and white paper business, much of which is being merged with the operations of Domtar Inc., contributed $120 million in pretax earnings for the quarter. Excluding the assets transferring to Domtar, the earnings contribution was about $44 million. The company expects the completion of the Domtar transaction, which is slated for next month, to affect first-quarter earnings. The company noted that market conditions should remain favorable in the quarter for fine paper. Weyerhaeuser agreed in August to spin off its fine-paper products businesses into a new, publicly traded company, which will then merge with Domtar, a Montreal manufacturing company, in a deal valued by the companies at about $3.3 billion. The company also projects a significant decline for its real estate business from the fourth quarter, due to seasonally lower single-family home closings and the lack of significant land sales. The segment contributed $293 million to pretax earnings, up from $250 million year earlier, as it benefited from $138 million in sales of land, lots and an apartment project, as well as seasonally increased single-family home closings and higher average sales prices. In the timberland segment, Weyerhaeuser expects first-quarter earnings to be slightly lower from the fourth quarter due to lower demand. Weyerhaeuser projects earnings for its containerboard segment -- which produces products used to make boxes -will decrease slightly in the first quarter from the fourth quarter. It expects prices to increase in the first quarter and shipments to decline due to the effect of California's cold weather on produce markets. Page 59 of 61 Business & Technology Club Seattle Trip Weyerhaeuser detailed plans to cut production at two OSB mills in Canada and one in West Virginia, citing weak demand, beginning the first week of March. The reduction will take 500 million to 600 million square feet of production out of Weyerhaeuser's system on an annual basis, the company said. Weyerhaeuser is the second-largest supplier of OSB, next to Louisiana-Pacific Corp., and prices of the product -- a structural board widely used in construction -- recently hit four-year low. Analysts cite a large amount of new production capacity scheduled to come on line during the next year. Weyerhaeuser, Domtar conclude plans to create new paper co. By Laura Mandaro Last Update: 10:40 AM ET Mar 7, 2007 SAN FRANCISCO (MarketWatch) -- Canada's Domtar Inc. said Wednesday it had completed a deal, agreed in August, to combine with Weyerhaeuser Co.'s [s:wy] fine paper business, creating a new company that will be traded on New York and Toronto stock exchanges. Domtar Corporation, headquartered in Montreal with an operations center in Fort Mill, South Carolina, is now North America's largest manufacturer and marketer of uncoated freesheet paper, the type of paper commonly used in office copy machines. Shares in the new 14,000-employee company started trading Wednesday under the symbol UFS. In a separate release, Federal Way, Wash.-based Weyerhaeuser said it received $1.35 billion in cash from divesting the business, money which it will use to pay down debt. U.S.listed shares of the new Domtar rose 2.7% to $8.76. Shares in Weyerhaeuser fell 2.3% to $84.21 Weyerhaeuser To Become A REIT? R.M. Schneiderman, 01.22.07, 6:00 PM ET The past eight weeks have been good for Weyerhaeuser, as the stock price of the forest products giant has risen roughly 15%. The reason: increased speculation that the company will become a real estate investment trust (REIT), a business structure that offers major tax advantages as well as benefits to shareholders. On Friday, Weyerhauser (nyse: WY - news - people ) said it had appointed Debra Cafaro, the chief executive of Ventas (nyse: VTR - news - people ), a health care real estate investment trust, to its board. Some analysts viewed this move as a sign that the company was once again seriously pursuing changing the format of its timberland assets into a REIT structure. In a recent note, Mark Wilde, an analyst for Deutsche Bank said it's significant that a company press release said Cafaro's potential as a board member surfaced in recent conversations with Franklin Mutual Shares, Weyerhaeuser's number two shareholder, and a leading voice for the switch to the REIT format. The reasons for the switch are compelling, said the analyst, as the company has been under pressure to make money off its timber assets. "The forest products industry simply hasn't managed vertical integration effectively," said Wilde. "There are several dimensions of this issue, including poor use of timberland cash flows, failure to fully optimize land values and poor operating performance in downstream businesses." Paul Latta, an analyst for McAdams Wright Ragen, said the structural shift would also offer a big tax benefit to the company, as it would significantly reduce the corporate income taxes Weyerhaeuser would have to pay. Page 60 of 61 Business & Technology Club Seattle Trip "There's a tax savings write off," he said. "Investors would be paid out of the cash flow on the timber business and the profit would effectively not be taxed." Whether or not the move will occur, however, remains to be seen. Stuart Benway, an analyst for Standard & Poor's Equity Research put the chances at 50-50. Yet last May, the company said such a structure wouldn't make sense. When a firm applies to become REIT, the Internal Revenue Service (IRS) reviews the application and determines if it was done for legitimate business reasons. If the IRS decides it wasn't, the company can be fined. Benway estimated that Weyerhaeuser's penalty could be in the range of $3 to $4 billion dollars. Richard Schneider, an analyst for UBS said on limiting factor is that the company would have to sell a number of its assets that wouldn't qualify for REIT status. "This is not a good time in the cycle to sell wood products or homebuilding operations," he said. "We believe that tax issue and asset sales complicate the picture and would take time to address." On Aug. 23, the company merged its fine paper division with Domtar (nyse: DTC - news - people ), the Canadian paper marker, in a roughly $3.3 billion deal. By the closing bell on Monday shares fell roughly 1.2%, or 87 cents, to $73.38. Questions: 1. 2. 3. 4. 5. What do you see as Weyerhaeuser’s greatest strength? What qualities does Weyerhaeuser look for in potential hires/interns? What advice do you have for students interested in pursuing a career at Weyerhaeuser? This question is for each of the presenters, how would you describe your typical day? Is there any advice you would like to share with us as we continue through business school? Page 61 of 61