Fire and Emergency Services Company Officer
Lesson 22 — Management Activities
Lesson Quiz
Name
Date
______ 1. Which of the following is the definition of managing? (521)
A. Coordinating tasks and resources to accomplish the unit’s goals and objectives
B. Influencing, inspiring, and motivating employees to achieve the goals and
objectives
C. Setting goals and objectives and determining the direction the organization or
unit will take to achieve those results
D. The act of influencing, controlling, monitoring, or directing a project, program,
situation, or organization through the use of authority, discipline, or persuasion
______ 2. Which function of management includes establishing and implementing mechanisms
to ensure that objectives are attained? (523)
A.
B.
C.
D.
Planning
Organizing
Leading
Controlling
______ 3. The success or failure of an effective manager often hinges on their: (523)
A.
B.
C.
D.
technical skills.
report writing skills.
ability to communicate.
decision-making skills.
______ 4. Which of the following statements about motivational methods is MOST accurate?
(525)
A.
B.
C.
D.
Setting high expectations only leads to low results.
Micromanaging employees allows them to be creative in their ideas.
Employees should feel that managers have the employees’ best interest in mind.
Presenting subordinate’s ideas to management creates a positive relationship with
workers.
______ 5. Which of the following is the definition of span of control? (525)
A.
B.
C.
D.
The number of employees supervised by one supervisor
The number of supervisors assigned to a group of employees
The idea that each employee answers to the same supervisor
The idea that eight to ten subordinates are controlled by one supervisor
______ 6. In the denial stage of the change process, people refuse to believe: (526)
A.
B.
C.
D.
that change will occur.
that they will be affected by the change.
that supervisors will be able to implement change.
that training will be available to implement change.
______ 7. Which of the following is NOT a reason change is resisted? (526)
A.
B.
C.
D.
Employees feel a loss of control or power.
Employees distrust the organization’s leaders.
Employees feel insecure because their routines are disrupted.
Employees are more concerned with the organization than their work duties.
______ 8. Which of the following is the first step in overcoming resistance to change? (527)
A.
B.
C.
D.
Plan for change.
Create a climate for change.
Analyze the current conditions.
Communicate the advantages of change.
______ 9. Work system and task analyses are necessary to determine: (530-531)
A.
B.
C.
D.
the need and potential for change.
the likelihood of change occurring.
the time necessary to implement a change.
whether innovative opportunities will exist after the change is made.
______10. Company officers can minimize the effect of reasons for failure by: (532)
A.
B.
C.
D.
defining the desired results and state them clearly.
including large numbers of objectives in the planning process.
communicating the vision to only the members of the organization.
refusing to allow arguments against the change to be heard and answered.
Fire and Emergency Services Company Officer
Lesson 23 — Types and Forms of Government
Lesson Quiz
Name
Date
______ 1. Which of the following types of municipal government involves the council hiring a
professional public administrator to see to the daily affairs of the city? (540)
A.
B.
C.
D.
Commission government
Council-mayor government
Council-manager government
Commission-mayor government
______ 2. Which of the following is NOT one of the three most prevalent forms of county and
parish government? (542)
A.
B.
C.
D.
County commission
County commission-mayor
County commission-manager
County commission-executive
______ 3. Which of the following local agencies most often coordinates the use of land within a
jurisdiction and determines the types of structures that can be located within a given
area? (546)
A.
B.
C.
D.
Water department
Zoning commission
Building department
Office of emergency preparedness
______ 4. The ___ branch of state government is responsible for enacting laws. (548)
A.
B.
C.
D.
judicial
executive
legislative
unicameral
______ 5. The ___ may have authority over and responsibility of the EMS in the jurisdiction.
(551)
A.
B.
C.
D.
fire marshal
fire commission
health department
environmental protection agency
______ 6. In the lawmaking process of the U.S. federal government, what comes AFTER a bill
is enrolled as an act? (552-553)
A.
B.
C.
D.
It is sent to the president.
It is read aloud and open for debate.
It is passed to the other house of Congress.
It is assigned for review to a House committee.
______ 7. The ___ provides protection against wildfires on 545 million acres of national forest
lands. (557)
A.
B.
C.
D.
Department of the Interior
Department of Transportation
U.S. Department of Agriculture
Department of Homeland Security
______ 8. Who is Canada’s true chief executive? (559)
A.
B.
C.
D.
The sovereign
The president
The prime minister
The governor general
______ 9. In the lawmaking process of the Canadian federal government, what comes AFTER
the final version of the compromise legislation goes through three readings and a vote
in each house? (560)
A.
B.
C.
D.
It is debated on the floor.
Amendments may be proposed.
It is forwarded to the appropriate committee.
It goes to the governor general for signature and becomes law.
______10. Which of the following Canadian agencies is responsible for the construction and
maintenance of public thoroughfares, bridges, and public buildings? (561)
A.
B.
C.
D.
Treasury Board
Transport Canada
Public Works and Government Services Canada
National Research Council Institute for Research in Construction
Fire and Emergency Services Company Officer
Lesson 24 — Interagency and Intergovernmental Cooperation
Lesson Quiz
Name
Date
______ 1. Which of the following is a consideration a company officer should make when
providing internal aid to another department? (568)
A.
B.
C.
D.
Is it a hazardous materials spill?
Who is responsible for or in charge of the situation?
Who will handle comments and complaints about service?
What are the guidelines of the organization when assistance requests are made?
______ 2. When a fire or emergency involves a given number of alarms, ___ should be put into
place. (569)
A.
B.
C.
D.
inside aid
mutual aid
outside aid
automatic aid
______ 3. Which of the following types of aid is normally addressed through a signed contract?
(570)
A.
B.
C.
D.
Inside aid
Mutual aid
Outside aid
Automatic aid
______ 4. Formal intergovernmental agreements should include: (571)
A.
B.
C.
D.
postincident debriefings.
notification procedures.
expected response times
jurisdictional responsibility
______ 5. Which of the following types of jurisdiction occurs when multiple levels of
government are involved? (572)
A.
B.
C.
D.
Single jurisdiction
Multiple jurisdictions
Vertical jurisdiction
Horizontal jurisdiction
______ 6. Area contingency plans should include: (572-573)
A. agency responsibilities.
B. financial reciprocations.
C. postincident debriefings.
D. training and exercising.
______ 7. The National Response Plan’s benefits include all of the following EXCEPT: (573574)
A.
B.
C.
D.
reducing jurisdictional conflicts.
establishing a common terminology.
increasing understanding and respect between agencies.
creating a controlled environment for the discussion of operational issues.
______ 8. Which of the following is a federal agency with which fire and emergency services
personnel will have a relationship? (574)
A.
B.
C.
D.
Bureau of Indian Affairs
Bureau of Investigation
Department of Transportation
Department of Judicial Affairs
______ 9. During the ___ process of creating intergovernmental agreements, the company
officer must help develop emergency response plans based on the group’s findings.
(575)
A.
B.
C.
D.
planning
training
evaluating
implementing
______10. If organizations decide to ___ an agreement, the process must begin over in the
planning stage. (577)
A.
B.
C.
D.
retain
revise
revisit
replace
Fire and Emergency Services Company Officer
Lesson 25 — Analyses, Evaluations, and Statistics
Lesson Quiz
Name
Date
______ 1. What is the definition of analysis? (581)
A.
B.
C.
D.
The process of producing the desired result
The results produced with a minimum of effort, waste, or expense
Methodically examining the various parts of an item, project, or incident
Establishing the worth or value of each of the parts based on the desired outcome
______ 2. Analysis involves:
A. the minimum cost for the maximum effect. (581)
B. the process that produces an intended purpose.
C. looking at each piece or component to determine how it interacts with other
parts.
D. establishing the worth or value of each of the parts based on the desired outcome.
______ 3. Which type of analysis maintains that the benefit must match or exceed the cost for
something to be beneficial? (582)
A.
B.
C.
D.
Risk
Needs
Policy
Cost/benefit
______ 4. Which of the following is a computer program for risk analysis that is available for
fire and emergency services organizations? (584)
A.
B.
C.
D.
Risk Analysis Program
Risk-Reduction Program
IAFC/USFA Risk Analysis Program
Risk, Hazard, and Value Evaluation Program
______ 5. What is the definition of evaluation? (585)
A.
B.
C.
D.
The process of producing the desired result
The results produced with a minimum of effort, waste, or expense
Methodically examining the various parts of an item, project, or incident
Establishing the worth or value of each of the parts based on the desired outcome
______ 6. What is the definition of effective? (586)
A. The process, product, or activity that produces the desired result
B. The results produced with a minimum of effort, waste, or expense
C. Methodically examining the various parts of an item, project, or incident
D. Establishing the worth or value of each of the parts based on the desired outcome
______ 7. What is the definition of efficient? (586)
A.
B.
C.
D.
The process of producing the desired result
The results produced with a minimum of effort, waste, or expense
Methodically examining the various parts of an item, project, or incident
Establishing the worth or value of each of the parts based on the desired outcome
______ 8. Which of the following equipment is NOT subject to evaluation? (587)
A.
B.
C.
D.
Aerial ladders
In-service ground ladders
Out-of-service rolls of hose
PPE currently used by firefighters
______ 9. Which of the following is NOT a definition of statistics? (589)
A. A science within the field of mathematics
B. An interpretation of mathematical concepts
C. The resulting numerical information that is developed from the analysis of the
raw data
D. A mathematical process consisting of concepts, rules, and processes for
collecting, organizing, and interpreting numerical data
______10. Which types of surveys are best for obtaining personal, detailed, or in-depth
information? (590)
A.
B.
C.
D.
Mail surveys
Internet surveys
Telephone surveys
Face-to-face interviews
______11. What type of report would most likely be used for an injury report? (180)
A.
B.
C.
D.
Narrative
Form-based
Justification
Recommendation
______12. The brief review of key points attached to the front of a report is called the: (183)
A.
B.
C.
D.
agenda.
outline.
meeting minutes.
executive summary.
Fire and Emergency Services Company Officer
Lesson 26 — Human Resources Management II
Lesson Quiz
Name
Date
______ 1. Which of the following is NOT usually included in the definition of a group? (603)
A.
B.
C.
D.
Interact with one another
Share a common identity
Agree completely with one another
Accept rights and obligations as members
______ 2. A primary difference between formal and informal groups is that formal groups
usually: (603)
A.
B.
C.
D.
can be identified by their uniforms.
define their common goals in writing.
have strict membership requirements.
disband once they have met their goals.
______ 3. Which of the following is most likely to occur when a group’s continued existence is
in doubt? (609)
A.
B.
C.
D.
Group members will become more united.
Group members will become less territorial.
Group members will become more individualistic.
Group members will have a higher sense of commitment.
______ 4. A supportive leadership style is used during ___ , when members jockey for informal
leadership or individual influence. (609)
A.
B.
C.
D.
forming
norming
storming
performing
______ 5. Which of the following is NOT among a company officer’s responsibilities
concerning management policies? (610)
A.
B.
C.
D.
Create positive atmosphere.
Review labor/management agreement for direction.
Communicate behavioral expectations based on organization’s policies.
Evaluate company policy and enforce according to personal judgment.
______ 6. When counseling an employee about inappropriate behavior, the company officer
should do all of the following EXCEPT: (612)
A.
B.
C.
D.
have witnesses present during meetings with the subordinate.
forward a copy of the counseling form to the next level of supervision.
give a copy of the counseling form to the individual and retain the original.
explain what actions will be taken if the individual does not comply with the
objectives and solutions.
______ 7. Which of the following statements about coaching is MOST accurate? (614)
A.
B.
C.
D.
Coaching requires an individual, one-to-one setting.
The company officer should ignore flaws and emphasize proper actions.
One goal of coaching is to increase the unit’s teamwork and effectiveness.
The company officer should emphasize praise and keep correction to a minimum.
______ 8. Mentoring is a process in which the mentor guides an individual through: (615)
A.
B.
C.
D.
assigned readings.
hypothetical scenarios.
on-the-job experiences.
theoretical discussions.
______ 9. An evaluation process in which information is gathered from the employee’s
professional contacts including peers, subordinates, members of the public, and others
is called: (618)
A.
B.
C.
D.
no-miss evaluation.
broad-based evaluation.
full-measure evaluation.
360°-feedback evaluation.
______10. What is the main purpose of discipline? (619)
A.
B.
C.
D.
To coerce
To punish
To educate
To enforce
______11. Which of the following is NOT a section of the career or professional development
process? (Supplement pp. 2-5)
A.
B.
C.
D.
Planning process
Preparing for promotion
Current skills and abilities
Developing short-term goals
______12. Which of the following statements regarding developing a long-range plan is MOST
accurate? (Supplement p. 4)
A. A long-range plan should be flexible.
B. The development of a long-range plan can only be done by the company officer.
C. Developing a long-range plan should be the first step in the career planning
process.
D. A long-range plan should include a determination of the candidate’s current skills
and abilities.
Fire and Emergency Services Company Officer
Lesson 27 — Administrative Programs
Lesson Quiz
Name
Date
______ 1. Which of the following statements about developing policies and procedures is
MOST accurate? (626)
A. A policy or procedure may be approved with or without supporting
documentation.
B. External influences may necessitate selecting a policy that compromises personal
safety.
C. The process for revising a policy or procedure must be general for all policies
and procedures.
D. Legal ramifications may require a policy or procedure to be adopted by the
jurisdiction.
______ 2. Which of the following is the MOST accurate definition of the term budget? (627)
A.
B.
C.
D.
Plan for saving fiscal revenues
Outline of proposed expenditures of departmental funds
Planned quantitative allocation of financial resources for specific activities
Detailed description of how money was collected and spent over the past fiscal
year
______ 3. One of the three vital functions that a budget performs is to clarify political power.
(628)
A. True
B. False
______ 4. Which of the following is the correct definition of a budget type? (628)
A.
B.
C.
D.
How a budget is planned and approved
The method and personnel used to develop the budget
Model or format to which the budget process conforms
How costs or revenues are divided between capital and operational purchases
______ 5. Which type of budget vests project funds in partner departments and requires sharing
of other resources? (628)
A.
B.
C.
D.
Matrix
Program
Line item
Zero-based
______ 6. Which budget type is used to pay for recurring expenses of day-to-day operations?
(630)
A.
B.
C.
D.
Capital
General
Working
Operating
______ 7. During which stage of the budget cycle is the budget adopted? (631)
A.
B.
C.
D.
Budget execution
Budget enactment
Budget formulation
Budget auditing and assessment
______ 8. A special purpose tax levy: (633)
A.
B.
C.
D.
runs for an indefinite time period.
can be assessed without voter approval.
is collected by local government for unspecified purposes.
is based on assessed value of property specified as a millage.
______ 9. What is the purpose of an internal review of a budget request? (639)
A.
B.
C.
D.
To check for arithmetic errors
To eliminate unfavorable information
To make certain the document is clearly written
To determine if available data justify the request
______10. After determining the appropriate purchasing procedure, the first general step in the
purchasing process is to: (650)
A.
B.
C.
D.
award the purchase contract.
determine the funds available and their source.
notify the manufacturer of the selected product.
create bid specifications based on evaluation process.
Fire and Emergency Services Company Officer
Lesson 28 — Fire and Life Safety Inspections
Lesson Quiz
Name
Date
______ 1. Which of the following is NOT a step in assessing the potential risks to a community
or service area? (656)
A.
B.
C.
D.
Describe the cause of the risk.
Apply a risk management model.
Determine the existing and potential hazards.
Recognize the types of building construction that are prevalent in the area.
______ 2. Which of the following is the definition of risk? (656)
A.
B.
C.
D.
The likelihood of suffering harm from a hazard.
Anything that might cause harm to a human being.
The mathematical odds of something bad happening.
The source of danger to people, property, or the environment.
______ 3. What are the two types of community risk? (657)
A.
B.
C.
D.
Wildland and urban
Urban and suburban
Natural and man-made
Intentional and unintentional
______ 4. Community risk is defined as the total sum of all: (657)
A.
B.
C.
D.
large-density neighborhoods in the area.
fire department personnel on-duty at one time.
houses and office buildings within the city limits.
natural- and human-caused risks that a community might suffer.
______ 5. Which of the all-hazards risk reduction model steps in assessing risk involves
considering factors such as potential severity, human suffering and environmental
devastation? (657)
A.
B.
C.
D.
Identify the risks.
Prioritize the risks.
Describe the cause of the risk.
Identify the people affected by the risk.
______ 6. Which types of hazards are those caused by perceived careless actions of individuals
or groups? (660)
A. Human
B. Natural
C. Intentional
D. Behavioral
______ 7. Who is responsible for ensuring that fire protection systems are installed according to
approved plans? (663)
A.
B.
C.
D.
Line personnel
Plans examiners
Fire investigators
Inspection personnel
______ 8. Which of the following is the BEST potential water supply source? (663)
A.
B.
C.
D.
Creeks
Oceans
Swimming pools
Wastewater treatment plants
Fire and Emergency Services Company Officer
Lesson 29 — Fire Investigations
Lesson Quiz
Name
Date
______ 1. The burn pattern in structure fires often is: (704)
A.
B.
C.
D.
vertical.
T-shaped.
A-shaped.
indistinguishable.
______ 2. Which of the following is an example of pyrophoric ignition? (708)
A.
B.
C.
D.
Phosphorous and water combining to create heat
Heat from electrical wiring igniting nearby combustibles
Smoking material lodged between cushion or pillow and body of chair or sofa
Autoignition of wood framing in walls adjacent to metal fireplace boxes and
flues
______ 3. Pronounced, irregular damage to the floor may indicate the use of: (712)
A.
B.
C.
D.
matches.
chemicals.
ignitable liquids.
electrical devices.
______ 4. Which of the following is NOT one of the company officer’s responsibilities if
evidence at a fire scene indicates incendiary origin and malicious intent? (714)
A.
B.
C.
D.
Protect evidence
Control the scene
Take charge of the investigation
Gather information about what has been found
______ 5. One of the four core elements of the crime of arson is: (715)
A.
B.
C.
D.
profit.
malice.
motive.
premeditation.
______ 6. Proper documentation at an investigation includes: (717)
A. the chain of evidence.
B. the original documents.
C. summaries of interview reports.
D. the location where relevant photographs can be viewed.
______ 7. Which of the following statements about arson motivated by revenge is MOST
accurate? (719)
A.
B.
C.
D.
It often includes ignitable liquids.
It most often occurs with careful planning.
It may include graffiti or other symbols intended to convey a message.
The victim generally cannot provide any information about the suspect’s identity.
______ 8. The identity of a person using a pass card to gain access to an area can be indicated
by: (722)
A.
B.
C.
D.
phone records.
security cameras.
an alarm system printout.
personal items found at the scene.
______ 9. The most common source of ignition for incendiary fires is: (723)
A.
B.
C.
D.
candles.
lighters.
matches.
electrical devices.
______10. According to estimates for 2003, juveniles under 18 set ___ percent of arson fires.
(725)
A.
B.
C.
D.
41
51
61
71
Fire and Emergency Services Company Officer
Lesson 30 — Multiunit Emergency Scene Operations
Lesson Quiz
Name
Date
______ 1. Which of the following establishes the ICS? (734)
A.
B.
C.
D.
Safety Officer
Operations Officer
First-arriving officer
First-arriving responder
______ 2. An IAP should do all of the following EXCEPT: (734)
A.
B.
C.
D.
eliminate the hazard.
conduct loss control.
ensure personnel safety and survival.
ensure the scene is cleaned up in a timely fashion.
______ 3. Whenever ICS is implemented, there should be ___ Incident Commander(s). (734)
A.
B.
C.
D.
one
two
three
four
______ 4. An IAP must contain a tracking and accountability system which includes all of the
following EXCEPT: (735)
A.
B.
C.
D.
procedure for checking in at the scene.
procedure for releasing units no longer needed.
procedure for logging out/tagging out when leaving the scene.
way of identifying the location of each unit and all personnel on scene.
______ 5. Which ICS level is where the work is actually done? (740)
A.
B.
C.
D.
Task level
Action level
Tactical level
Strategic level
______ 6. A division: (740)
A. represents functional operations.
B. includes salvage, search, and rescue.
C. is an organizational level responsible for a specific functional assignment.
D. is the organizational level having responsibility for operations within a defined
geographic area.
______ 7. A group: (741)
A.
B.
C.
D.
represents geographical operations.
includes buildings and multistory occupancies.
is an organizational level responsible for a specific functional assignment.
is the organizational level having responsibility for operations within a defined
geographic area.
______ 8. Normal span of control is: (743)
A.
B.
C.
D.
two to five.
three to seven.
five to ten.
ten to twenty.
______ 9. During a fast-moving, complex operation, a span of control of ___ is recommended.
(743)
A.
B.
C.
D.
no more than two
no more than three
no more than five
no more than ten
______10. Which of the following is a component of an operational plan? (746)
A.
B.
C.
D.
Staffing types
Preincident survey
Response locations
Jurisdictional boundaries
Fire and Emergency Services Company Officer
Lesson 31 — Postincident Analysis and Critique
Lesson Quiz
Name
Date
______ 1. The postincident analysis is intended to focus on: (753)
A.
B.
C.
D.
activities included in the critique.
rewarding exceptional performance.
decisions made to control the incident.
analyzing the response on a cost-benefit basis.
______ 2. Which of the following is NOT an objective of the PIA? (753)
A. Determine how similar incidents might be prevented in the future
B. Identify effective procedures (strengths) for future emergency operations
C. Provide an opportunity for participants to objectively review operations in a
constructive manner
D. Identify areas needing improvement (weaknesses) and recommend changes to
improve effectiveness
______ 3. Which source of PIA information provides background information on a structure,
facility, or occupancy? (754)
A.
B.
C.
D.
Size-up
Preincident survey
Incident Action Plan
Command and general staff records
______ 4. Which of the following sources provides a visual aid in placing the responding units
and personnel as well as the casualties and occupants? (754)
A.
B.
C.
D.
Site plan
Interviews
Incident safety plan
Personnel accountability system
______ 5. Which of the following sources provides an accurate record of participants and their
time of arrival and release from the incident? (754)
A.
B.
C.
D.
Site plan
Interviews
Incident safety plan
Personnel accountability system
______ 6. Which of the following questions concerns the initial attack? (756)
A.
B.
C.
D.
Was the ICS adequate for the incident?
Were IC duties delegated according to the ICS?
Did the operation identify operational periods and work/rest cycles?
How well did the responding units use private fire protection systems?
______ 7. Which area of concern evaluates the response time according to the organization’s
minimum/maximum criteria? (756)
A.
B.
C.
D.
Dispatch
Initial attack
Communications
Subsequent resource assignments
______ 8. Which area of PIA asks whether there were difficulties in dealing with outside
agencies or jurisdictions? (756)
A.
B.
C.
D.
Initial attack
Post fire activity
Communications
Subsequent resource assignments
______ 9. Who should participate in the postincident critique for a single-jurisdiction incident?
(757)
A.
B.
C.
D.
All departmental personnel
All participants involved in the incident
Company officers involved in the incident
Representatives of each unit involved in the incident
______10. As a stage of fire development, ___ occurs when the hot gases, smoke, and flames at
the ceiling of a compartment cause radiant heating of the combustible materials
remote from the origin of the fire. (508)
A.
B.
C.
D.
decay
growth
ignition
flashover
Fire and Emergency Services Company Officer
Lesson 32 — Safety Investigations and Analyses
Lesson Quiz
Name
Date
______ 1. Which of the following is NOT one of the Everyone Goes Home initiatives? (763)
A. All firefighters must be empowered to stop unsafe practices.
B. Thoroughly investigate all firefighter fatalities, injuries, and near misses.
C. Firefighters and their families must have access to counseling and psychological
support.
D. Evaluate mistakes and place blame on the guilty party to discourage mistakes in
the future.
______ 2. The risk management model was incorporated in NFPA: (765)
A.
B.
C.
D.
1001.
1500.
2001.
2025.
______ 3. Which of the following is an initiative sponsored jointly by the IAFF, IAFC, and the
VCOS to collect, compile, and provide reports on incidents that are defined as an
unintentional, unsafe occurrence that could have resulted in an injury, fatality, or
property damage? (767)
A.
B.
C.
D.
Close Calls.Com
National Fire Academy
National Fire Fighter Near-Miss Reporting System
The Centers for Disease Control and Prevention
______ 4. Which of the following terms addresses the likelihood of occurrence? (767)
A.
B.
C.
D.
Risk
Hazard
Severity
Frequency
______ 5. Which of the following risk-control techniques is the most common method used for
management of the risk? (769)
A.
B.
C.
D.
Risk transfer
Risk avoidance
Control measures
Risk compatibility
______ 6. The ___ step of executing the risk-management plan involves comparing the desired
results with the actual results of the plan. (767)
A.
B.
C.
D.
evaluation
application
verification
implementation
______ 7. Which of the following is an unplanned, uncontrolled event resulting from unsafe acts
and/or unsafe occupational conditions, either of which may result in injury, death, or
property damage? (772)
A.
B.
C.
D.
Arson
Mistake
Accident
Homicide
______ 8. Which of the following is NOT an issue to be identified in a workplace accident
investigation? (773)
A.
B.
C.
D.
Trends
Additional training needs
Previously unrecognized hazards
Subsequent resource assignments
______ 9. Improper attitude may be adjusted through counseling, coaching, mentoring, training,
or discipline. (773)
A. True
B. False
______10. Medical records of those suffering from illnesses or exposures can be viewed by the
officer investigating the incident. (778)
A. True
B. False