Association of Corporate Counsel Annual Compliance Seminar September 30, 2010 Hot Topics in Advertising & Marketing Law 2010 Update on Green Marketing Jeffrey A. Greenbaum Frankfurt Kurnit Klein & Selz, PC 488 Madison Avenue New York, New York 10022 (212) 826-5525 jgreenbaum@fkks.com “We tell consumers that they should deal with trusted national brands . . . . In the future, the Commission will certainly be more attentive to national advertisers.” -- FTC Chairman Jon Leibowitz Introduction In recent years, we have seen an explosion of green marketing claims in the United States and around the world. Reacting to consumers’ environmental concerns, advertisers are developing new “greener” products and are also looking for ways to tout the “green” attributes of their existing products. In this evolving marketplace, it is often a challenge to determine how to accurately describe the environmental benefits of a product. Technology is changing. New terminology is emerging. There are often no generally accepted standards for measuring an environmental benefit or even for determining whether there is in fact any benefit at all. Consumers may also interpret marketing claims in different ways. And different companies make widely different judgments about the types of claims that are appropriate. Regulators, consumer advocates, and others have taken notice, and significant attention is now being paid again to green marketing. As the FTC nears the end of its review of its Green Guides, it is a critical time for advertisers to revisit their environmental marketing practices and make necessary changes. Additional enforcement, as well as competitor and consumer litigation, is widely expected. This outline provides a general introduction to the laws governing environmental marketing in the United States, as well as an update on select recent developments. FKKS: 385618.v6 99999.900 Warning. The FTC’s revisions to the Green Guides are expected shortly. By the time you read this outline, it may be very out-of-date. If you would like a copy of my updated outline, I’m happy to send it to you. Please just send me an e-mail at jgreenbaum@fkks.com. FTC Guides Guides. The FTC “Guides for the Use of Environmental Marketing Claims” set forth general standards for promoting the environmental benefits of products in advertising. See 16 C.F.R. Part 260. General principles. The Green Guides set forth several general principles that apply to all environmental marketing claims: FKKS: 385618.v6 Disclosures should be sufficiently clear, prominent, and understandable to prevent deception. See 16 C.F.R. § 260.6(a). Claims should be presented in a way that makes clear whether the attribute or benefit refers to the product, the product’s packaging, or a portion or component. See 16 C.F.R. § 260.6(b). Claims should not overstate the attribute or benefit, and should avoid implications of significant benefits if the benefit is negligible. See 16 C.F.R. § 260.6(c). * The FTC recently warned seventy-eight companies that they may be selling clothing and other textile products that are falsely labeled and advertised as made from bamboo (but are actually made from rayon). See Press Release, FTC (February 3, 2010). * The FTC recently settled charges with several clothing and textile manufacturers that they deceptively advertised products that were originally made from bamboo. Although the allegations in each of the cases varied, one or more of the cases involved allegations that they made false and unsubstantiated claims about their products such as that their clothing and textiles products are made from bamboo fiber (when they are really made of rayon), that they were manufactured using an environmentally friendly process, that they retain the natural antimicrobial properties of the bamboo plant, and that they are biodegradable. See, e.g., FTC v. Sami Designs, LLC (2009); FTC v. CSE, Inc. (2009); FTC v. Pure Bamboo, LLC (2009). * The New York City Department of Consumer Affairs recently charged that Bosch overstated the water-saving benefits of using its dishwashers. See NYC v. Bosch (2008). 2 99999.900 * The basis for comparative claims should be sufficiently clear to avoid deception. See 16 C.F.R. § 260.6(d). General benefit claims. It is deceptive to misrepresent that a product offers a general environmental benefit. As a general matter, unqualified general claims of environmental benefit are difficult to interpret and may convey many claims requiring substantiation. See 16 C.F.R. § 260.7(a). FKKS: 385618.v6 The NAD has also recently decided a number of cases addressing whether environmental claims have been properly substantiated. See, e.g., Seventh Generation, Inc., NAD Case No. 5206 (08/24/10) (recommending that Seventh Generation discontinue or modify various safety and “natural” claims); The Clorox Company, NAD Case No. 5089 (09/25/09) (recommending that Clorox discontinue the claim “cleans with the power of Clorox” to avoid conveying the message that Green Works, a natural product that does not disinfect, has disinfectant capability); Southern Diversified Products, NAD Case No. 5009 (04/29/09) (finding that claim that Mythic Paints have no toxins is substantiated, but also recommending that the advertiser discontinue claims that suggest that competitive products are dangerous); Scotts Miracle-Gro Co., NAD Case No. 5002 & 5003 (04/21/09) (recommending that Scotts discontinue the use of “Water Smart Formula” to avoid conveying the message that the formula is new); The Clorox Company, NAD Case No. 4882 (7/17/08) (finding that claim that Green Works works as well as traditional cleaners could not be substantiated, because it does not kill germs as many others do); Church & Dwight Co., NAD Case No. 4848 (5/13/08) (finding that claim that Essentials Liquid Laundry Detergent was made from “100% percent plant based soaps” could not be properly substantiated). FTC. In the 1990s, the FTC brought a number of cases challenging advertisers’ alleged general environmental benefit claims. See, e.g., F.T.C. v. Dura Lube Corp., 2000 WL 561696 (F.T.C.) (challenging claims that motor oil reduces toxic emissions); F.T.C.. v. Blue Coral, Inc., 1997 WL 409304 (F.T.C.) (challenging claims that engine treatment product reduces toxic emissions); F.T.C. v. Safe Brands Corp., 121 F.T.C. 379 (1996) (challenging claims that antifreeze was environmentally safe and safer for the environment than conventional antifreeze); F.T.C. v. Amoco Oil Co., 121 F.T.C. 561 (1996) (challenging claims that gasoline is superior to all other brands of gasoline in providing engine performance and environmental benefits); F.T.C. v. Benckiser Consumer Products, Inc., 121 F.T.C. 644 (1996) (challenging claim that a portion of the proceeds from the sale of cleaning products would be donated to non-profit environmental 3 99999.900 groups); F.T.C. v. RBR Productions, Inc., 122 F.T.C. 444 (1996) (challenging claims that disinfectant is safe for the environment); F.T.C. v. Orkin Exterminating Company, Inc., 117 F.T.C. 747 (1994) (challenging claims that lawn pesticides are practically non-toxic and do not pose any significant risk to the environment); F.T.C. v. Chemopharm Laboratory Inc., 118 F.T.C. 1195 (1994) (challenging environmentally safe claims for de-icer product); F.T.C. v. DeMert & Dougherty, Inc., 116 F.T.C. 841 (1993) (challenging claims that hairspray, which contained chemicals, is environmentally safe); F.T.C. v. First Brand, Corp., 115 F.T.C. 1 (1992) (challenging claims that Glad plastic trash bags are safe for the environment and environmentally friendly). FKKS: 385618.v6 NAD. The NAD has also heard many challenges involving alleged general environmental benefit claims, including many recent cases. See, e.g., Masternet Ltd., NAD Case No. 5092 (10/02/09) (finding the claim “more environmentally friendly” was adequately substantiated but recommending that Masternet discontinue its claim that using its plastic products “saved countless trees from destruction”); Solo Cup Co., NAD Case No. 5036 (06/19/09) (Solo voluntarily discontinued advertising that its paper plates were made from bamboo and therefore, more environmental); Apple Inc., NAD Case No. 5013 (06/03/09) (recommending that Apple discontinue “world’s greenest” claim); GP Plastics Corporation, NAD Case No. 4944 (12/04/08) (recommending that GP Plastics Corp. discontinue the “ecofriendly,” “environmentally friendly,” “green tomorrow” and “saving the planet” claims); North American Green, NAD Case No. 4854 (05/23/08) (recommending that North American Green discontinue claims that HydraCX2 is environmentally friendly and cotton is totally green); Church & Dwight Co., NAD Case No. 4848 (05/13/08) (recommending that Church & Dwight discontinue advertising that laundry detergent is “more sensible for the environment”); Nestle Purina Pet Care Company, NAD Case No. 4837 (05/16/08) (finding that Nestle had substantiated the claim that it is “committed to ecofriendly practices”); Panasonic Corporation of North America, NAD Case No. 4697 (07/16/07) (recommending that Panasonic discontinue advertising that televisions are “environmentally friendly”); Seventh Generation, NAD Case No. 4488 (05/08/06) (finding that statement that Seventh Generation products are “as gentle on the planet as they are on people” is puffery); Nuclear Energy Institute, NAD Case No. 3508 (11/01/98) (recommending the Nuclear Energy Institute abandon claims that nuclear power plants “do not pollute the environment” and that nuclear energy is “environmentally clean”); Proctor & Gamble, NAD Case No. 3499 (10/01/98) (recommending that Proctor & Gamble modify claims that imply Olean is “natural”); Tom’s of Maine, NAD Case No. 3470 (06/01/98) (recommending that Tom’s of Maine avoid claiming that its Natural Mouthwash is 100% or completely natural and include in advertising that the product contains an 4 99999.900 ingredient that is not inherently “natural” or sourced from nature); Norcold, Inc., NAD Case No. 3416 (10/01/97) (Norcold voluntarily modified its advertising to clarify its “environmentally friendly” and “environmentally responsible” claims by disclosing the presence of HCFCs in the product’s system); Sekisui TA Industries, Inc., NAD Case No. 3057 (10/01/93) (the advertiser voluntarily discontinued its claims that Sekisui TA Supreme brand tapes are “environmentally friendly, clean, clear and nontoxic”); AV Olsson Trading Co., Inc., NAD Case No. 2957 (06/01/92) (finding that the claim “environmentally friendly,” followed by a reference to the fact that the If You Care Coffee Filters are 100% unbleached, was truthful and not misleading, but recommending that claims that the product has a positive effect on the environment be discontinued); Sunshine Makers, Inc., NAD Case No. 2940 (03/01/92) (recommending that Sunshine Makers discontinue claims that its product Simple Green is “environmentally safe” and “it won’t hurt the environment”); Sebastian International, Inc., NAD Case No. 2931 (01/01/92) (recommending Sebastion modify or discontinue claims that its hair cosmetics are “environmentally friendly”); Mr. Coffee, Inc., NAD Case No. 2925 (12/01/91) (recommending the claim “environmentally friendly” be modified); Rockline, Inc., NAD Case No. 2918 (11/01/91) (recommended that Rockline modify claims that its Natural Brew Coffee Filters are “environmentally friendly” to state the environmental benefit in specific terms). FKKS: 385618.v6 Degradable. A claim that a product or package is degradable, biodegradable, or photodegradable should be substantiated by competent and reliable scientific evidence that the entire product or package will completely break down and return to nature within a reasonably short period of time after customary disposal. See 16 C.F.R. § 260.7(b). FTC. The FTC has recently brought cases involving degradability claims. See, e.g., Dyna-E International, Inc. (2009); In re: Kmart Corp. (2009); see also, e.g., F.T.C. v. Mobil Oil Corp., 116 F.T.C. 113 (1993); F.T.C. v. First Brands, Corp., 115 F.T.C. 1 (1992); F.T.C. v. American Enviro Products, Inc., 115 F.T.C. 399 (1992); F.T.C. v. RMED International, Inc., 115 F.T.C. 572 (1992); F.T.C. v. Mobil Oil Corp., 116 F.T.C. 113 (1993); F.T.V. v. Archer Daniels Midland Co., 117 F.T.C. 403 (1994); F.T.C. v. LePage’s, Inc., 118 F.T.C. 31 (1994); F.T.C. v. AJM Packaging Corp., 118 F.T.C. 56 (1994); F.T.C. v. Keyes Fibre Co., 118 F.T.C. 150 (1994); F.T.C. v. North American Plastics Corp., 118 F.T.C. 632 (1994); F.T.C. v. BPI Environmental, Inc., 118 F.T.C. 930 (1994); F.T.C. v. RBR Productions, Inc., 122 F.T.C. 444 (1996). NAD. The NAD has also recently considered a number of challenges involving degradability claims. See, e.g., Masternet Ltd., NAD Case No. 5092 (10/02/09); The Clorox Company, NAD Case No. 5089 (09/25/09); Dispoz-O Products, NAD Case No. 5 99999.900 4990 (03/27/09); GP Plastics Corporation, NAD Case No. 4944 (12/04/08); Andex Corporation, NAD Case No. 2974 (8/1/92); 3M, NAD Case No. 2955 (5/1/92); Sunshine Makers, Inc., NAD Case No. 2940 (3/1/92); Stone Container Corporation, NAD Case No. 2932 (2/1/92); Sebastian International, Inc., NAD Case No. 2931 (1/1/92); Creative Technologies Group, Inc., NAD Case No. 2862 (4/1/91); Lever Brothers Company, NAD Case No. 2909 (11/1/91). Compostable. A claim that a product is compostable should be substantiated by competent and reliable scientific evidence that the product will break down into, or otherwise become part of, usable compost in a safe and timely manner in an appropriate composting program or at home. See 16 C.F.R. § 260.7(c). FKKS: 385618.v6 FTC. Over the years, the FTC has brought a number of cases involving composting claims. See, e.g., F.T.C. v. Keyes Fibre Co., 118 F.T.C. 150 (1994); F.T.C. v. American Enviro Products, Inc., 115 F.T.C. 399 (1992); F.T.C. v. RMED International, Inc., 115 F.T.C. 572 (1992); F.T.C. v. Mobil Oil Corp., 116 F.T.C. 113 (1993); F.T.C. v. Keyes Fibre Co., 118 F.T.C. 150 (1994). Recyclable. A product or package should not be marketed as recyclable unless it can be collected, separated, or otherwise recovered from the solid waste stream for reuse, or in the manufacture of another package or product, through an established recycling program. See 16 C.F.R. § 260.7(d). FTC. The FTC has brought, over the years, several cases involving recyclability claims. See, e.g., F.T.C. v. White Castle System, 117 F.T.C. 1 (1994); F.T.C. v. Mr. Coffee, Inc., 117 F.T.C. 156 (1994); F.T.C. v. America’s Favorite Chicken Co., 118 F.T.C. 1 (1994); F.T.C. v. Oak Hill Industries Corp., 118 F.T.C. 44 (1994); F.T.C. v. LePage’s, Inc., 118 F.T.C. 31 (1994); F.T.C. v. AJM Packaging Corp., 118 F.T.C. 56 (1994); F.T.C. v. Keyes Fibre Co., 118 F.T.C. 150 (1994); F.T.C. v. Amoco Foam Products Co., 118 F.T.C. 194 (1994); F.T.C. v. Safe Brands Corp., 121 F.T.C. 379 (1996); F.T.C. v. RBR Productions, Inc., 122 F.T.C. 444 (1996). NAD. The NAD has also considered challenges involving recyclability claims. See, e.g., Masternet Ltd., NAD Case No. 5092 (10/02/09); GP Plastics Corporation, NAD Case No. 4944 (12/04/08); Confab, Inc., NAD Case No. 2952 (5/1/92); Fort Howard Corporation, NAD Case No. 2948 (4/1/92); Sebastian International, Inc., NAD Case No. 2931 (1/1/92); Creative Technologies Group, Inc., NAD Case No. 2862 (4/1/91). Recycled content. A recycled content claim should be made only from materials that have been recovered or otherwise diverted from the solid waste stream, either during or after the manufacturing process. See 16 C.F.R. § 260.7(e). 6 99999.900 FTC. See, e.g., F.T.C. v. Mr. Coffee, Inc., 117 F.T.C. 156 (1994). NAD. See also, e.g., Andex Corporation, NAD Case No. 2974 (8/1/92); 3M, NAD Case No. 2955 (5/1/92); Fort Howard Corporation, NAD Case No. 2948 (4/1/92); Statler Industries, Inc., NAD Case No. 2945 (4/1/92); Mr. Coffee, Inc., NAD Case No. 2925 (12/1/91); Colgate-Palmolive Company, NAD Case No. 2912 (11/1/91); Lever Brothers Company, NAD Case No. 2909 (11/1/91). Refillable. An unqualified refillable claim should not be made unless there is a system in place for the collection and return of the package for refill (or the later refill of the package by consumers with product sold in another package). See 16 C.F.R. § 260.7(g). Ozone safe. It is deceptive to misrepresent that a substance is “ozone safe” or “ozone friendly,” for example, if a substance has an ozone depleting substance. See 16 C.F.R. § 260.7(h). FTC. See, e.g., F.T.C. v. Zipatone, 114 F.T.C. 376 (1991); F.T.C. v. Jerome Russell Cosmetics, U.S.A., Inc., 114 F.T.C. 514 (1991); F.T.C. v. Tech Spray, Inc., 115 F.T.C. 433 (1992); F.T.C. v. PerfectData Corp., 116 F.T.C. 769 (1993); F.T.C. v. Nationwide Industries, 116 F.T.C. 853 (1993); F.T.C. v. Texwipe Co., 116 F.T.C. 1169 (1993); F.T.C. v. G.C. Thoresen, Inc., 116 F.T.C. 1179 (1993); F.T.C. v. Creative Aerosol Corp., 119 F.T.C. 13 (1995); F.T.C. v. Mattel, Inc., 119 F.T.C. 969 (1995); F.T.C. v. RBR Productions, Inc., 122 F.T.C. 444 (1996). FTC Review Regulatory review. In November 2007, the FTC announced that it was beginning a review of its Green Guides. The review is being conducted earlier than originally scheduled “because of the current increase in green advertising claims.” See Press Release, FTC (November 26, 2007). Revised Green Guides are currently expected to be issued during 2010, but the specific timing is uncertain. Workshops. As part of its review of the FTC Green Guides, the FTC held various public workshops. FKKS: 385618.v6 Carbon offsets/renewable energy. The FTC held a workshop on carbon offsets and renewable energy certificates on January 8, 2008. See www.ftc.gov/bcp/workshops/ carbonoffsets/index.shtml. 7 99999.900 FKKS: 385618.v6 Packaging. The FTC held a workshop on green packaging claims on April 30, 2008. See www.ftc.gov/bcp/ workshops/packaging/index.shtml. Buildings and textiles. The FTC held a workshop on environmental claims for buildings and textiles on July 15, 2008. See www.ftc.gov/bcp/workshops/ buildingandtextiles/index.shtml. Consumer perception study. In October 2008, the FTC announced that it planned to conduct a study to examine consumer perception of environmental marketing claims. See 73 F.R. 60704 (October 14, 2008). In May 2009, the FTC released further information about the study, which is to “aid the Commission in determining what revisions, if any, it should make to the Guides to ensure that the Guides are appropriately responsive to any changes in consumer perception of environmental claims.” See 74 F.R. 22396 (May 12, 2009). The study will examine the following claims: * General environmental benefit claims (e.g., eco-friendly and green). * Sustainable. * Renewable (e.g., made with renewable energy and made with renewable materials). * Carbon neutral and carbon offset claims. The primary focus of the study is to “compare participant responses regarding the meaning of different environmental marketing claims, including unqualified general environmental claims, such as ‘Green’ and ‘Eco-friendly,’ and general environmental benefit claims combined with a specific representation – e.g., ‘Green – Made with Renewable Materials’ (a ‘qualified-general claim’).” The study will also examine how consumers perceive specific environmental attributes, such as “Made with Recycled Materials” and “Made with Renewable Materials.” The study will also examine whether consumers believe that environmental claims suggest anything about the environmental impact of a product through stages of its life cycle. 8 99999.900 The study will collect information about how consumers perceive claims about the purchase of renewable energy and how they understand claims about carbon neutrality and carbon offsets. AGs. In late January 2008, ten attorneys general wrote to the FTC to ask that the FTC develop guidelines for businesses that sell carbon emission offset credits. See Press Release, Vermont Attorney General, January 28, 2008. A number of states have also enacted laws that specifically govern the use of environmental claims. FTC standards. Some states use the same definitions as those in FTC Green Guides, at least in part. See, e.g., Cal. Bus. & Prof. Code § 17580.5; Ind. Code § 24-5-17-2; 38 Me. Rev. Stat. Ann. § 2142; 220 Mass Code Regs. § 11.06 (electric industry); Mich. Comp. Laws Ann. § 445.903; Minn. Stat. Ann. § 325E.41; 52 Pa. Code § 54.6 (electric industry); R.I. Gen. Laws § 6-13.3-1; see also ANA v. Lungren, 44 F.3d 726 (9th Cir. 1994). State standards. Some states have adopted specific definitions (or prohibitions) for terms used in environmental marketing. See, e.g., Cal. Pub. Res. Code § 42355 through § 42358; Ind. Code § 24.5-17-3 through § 24.5-17-10; Mich. Comp. Laws Ann. § 445.903; N.M. Admin. Code § 12.2.5. Record-keeping. Some states have adopted specific requirements for record-keeping and public or other disclosure of the substantiation for environmental claims. See, e.g., Cal. Bus. & Prof. Code § 17580; Fla. Stat. § 403.7193; Ind. Code § 24-5-17-12 and § 24-5-17-13; N.M. Admin. Code § 12.2.5. States FKKS: 385618.v6 California, for example, requires any person who makes various environmental benefit claims, to maintain the following information: (1) the reasons why the person believes the information to be true: (2) any significant adverse environmental impacts associated with the product; (3) any measure taken to reduce the environmental impact associated with the product; (4) violations of any permits associated with the product; and (5) whether the product conforms with the FTC’s Green Guides. See Cal. Bus. & Prof. Code § 17580(a). 9 99999.900 Green Report II. In 1991, a multi-state task force of attorneys general issued “The Green Report II: Recommendations for Responsible Environmental Advertising.” * * * This outline does not provide an exhaustive treatment of the subject matter. This outline is also not intended to be legal advice and may not be applicable in all situations. Consult your attorney for legal advice. FKKS: 385618.v6 10 99999.900