FRANCIS BONDOUMBOU PERSONAL DETAILS: Nationality : French Post Code : London, WC2H 7AS Driving License : Full EU / Clean E-mail Mobile Other Linkedin : : : : fbondoumbou@yahoo.com 078 65 95 30 79 020 77 66 52 09 http://uk.linkedin.com/in/francisbond EDUCATION & QUALIFICATIONS: PRINCE2 Practitioner - Project Management - Feb 2012 CSA (Certified System Architect) - Pegasystems BPM - Jul 2010 MCSE (Microsoft Certified System Engineer) - Network, Security, Internet - Jul 2007 Diplôme d’Ingénieur en Télécoms (Master of Science in Telecommunications with an additional year. University of Paris-Villetaneuse, Galilee Institute, 1990) PROFILE: An IT Project Manager with 5 years commercial experience managing medium to large scale software development and infrastructure projects with budgets of over £1M and team sizes exceeding 25 people. Able to apply various proven project management methodologies such as PRINCE2, SDLC, ITIL, Agile or others. Worked for multinational firms and national blue chip companies in several countries. Fully bilingual in English and French. Over 10 years of Technology Consulting and telephony engineering background. Champion of 'user needs' approach to IT solutions. Committed to scoping, planning and managing IT projects insofar as to maximise the realisation of business benefits. Focused attention given to stakeholder management, budget management, service management and business change management. Seeks IT project management contract work being immediately available for both interviews and starts for most locations within London and across the UK. TECHNICAL SKILL SUMMARY: Methodologies and Processes Experience PRINCE2 Foundation & Practitioner Certification, Waterfall, Agile, ITIL (not certified), ADM. Industry Experience Government, Insurance & Finance, Energy & Oil, Telecommunications, Legal. Project Management Experience All aspects of project delivery (budget, technical, leadership, communications, documentation) Full Project Management Lifecycle, PMO Management, Project Documentation, Project Planning & Scheduling (scope, plan, milestone, stage, risk management, issue management), Stakeholder Management, Requirements Management, Resources and Budget Management, Business Case, Project Definition, Project Brief, Benefits Review, Technical Specifications, Business Change, Roles and Responsibility Definitions, Quality Management, Project logs (RAID), Infrastructure Upgrades, Steering Committee Meetings, UAT & Test Management. Tools Experience MS Project, MS Project Server, Microsoft Office, Office 365 (with Project Online), MS Lync Collaboration, MS SharePoint, Visio, Remedy ITSM, Basecamp, IBM RTC (Rational Team Concert), WhiteStarUML, Bugzilla, Ariba Procurement and Supplier Management, Flexnet Asset Management. Technology Experience Software as a Service (SaaS), Sharepoint, Web Application Development, Network Infrastructure, Virtualisation (VMware, Citrix, HyperV, Cloud Computing), Unified Communications and IP Telephony (Avaya Contact Center Solutions, Cisco Unified Contact Center, Microsoft Lync 2013). REFERENCES AVAILABLE ON REQUEST; RECOMMENDATIONS AVAILABLE VIA LINKEDIN Page 1 of 4 AIME FRANCIS BONDOUMBOU EMPLOYMENT HISTORY: Mar 2013 – Apr 2014 Lamb Chambers / C&L Consultant, London, UK C&L Consultant provides IT & Telecom consultancy and project delivery services to SMBs and large companies. They have clients in the UK, Europe, Africa and Latin America. Project Delivery Manager - SaaS Solution Employed to deliver the first version of a Legal Case Management Application (LCMA) to be running from the Cloud and potentially as a SaaS solution. Under my coordination, the project team involved 46 people including a Lead Architect, a Lead Developer, a Test Manager, a Senior User Advocate, a Cloud Hosting Provider, and Senior Barristers from Lamb Chambers (the end client). The project span just over one year with a budget of £1.2M. Responsibilities: Assisted the client's programme manager in refining the LCMA's business case, the project initiation documents, and the project strategy in relation to risk, quality, communication, and documentation Trained stakeholders for efficient user stories / use cases / requirement management Managed project delivery, work estimation, supplier management, and budget control Produced project progress reports (status / milestones / deliverables / risks / issues / software releases) Liaised with third-party service providers and offshore solution partners such as Vaadin’s (solution architecture partner, based in Helsinki, Finland), Civica (solution development partner, based in Spain), SoftID’s (solution test partner, based in Bangalore, India), Hetzner’s Account Manager (cloud hosting provider based in Germany) Reviewed the project benefits and provided lessons learned for next LCMA releases Established consensus with third-party service providers and compliance to the adopted project methodologies (hybrid between Waterfall and Agile) Delivered the first version of an innovative LCMA solution running in cloud launched with 250 users. Achievements: Suggested and obtained (after the first stage review), the outsourcing of some of the development and testing offshore in order to stay within budget. Successfully organised the right mix of onshore / offshore project team after convincing senior stakeholders (up to the project executive). Proactively organised a cost-effective training to help all client representatives understand the technologies involved in the LCMA project and software project delivery concepts. This resulted in the client users' full acceptance of the scope and requirement control processes. This enabled the client to remain within budget instead of going 100% over budget, as indicated by the original forecasts. Re-scoped down the project with 50% less functionalities for the first version but 100% increase on the robustness and scalability while staying within budget. There is a commercial NDA on certain key benefits of this project. Skills Snapshot: Project Management, PRINCE2, Documentation Management, Stakeholder Management, Budget Control, Supplier Management, Service Management, Outsourcing, Resource Management, Time Management, Bug Management, Disaster Recovery, Technical Documentation Review and Approval (Requirement Traceability Matrix, Service Catalogue, Solution Architecture, Deployment plan, Release Management), Transition Management. Linux (Centos), Windows 2012 R2, Cloud Hosting, Lync 2013, Java, Eclipse Juno v4.2 (Open Source Integrated Development Environment), Java JDK, MySQL v5.6: Database Manager, JBoss v7.1 (Java Application Server), Liferay v6.1 (Java Portal framework), Vaadin v7.1.6 (Java-based Web application framework for Rich Internet Applications), Spring v3.0.7 (Framework rapid Web application development), Hibernate v3.6 (Data Access layer Object-Relational Mapping). Page 2 of 4 AIME FRANCIS BONDOUMBOU Apr 2010 – Feb 2013 Accenture, London. Accenture is a world leading organisation providing management consulting, technology and outsourcing services. It has operations in more than 200 cities in 56 countries. IT Project Manager I was assigned to Accenture's Technology Consulting Group. In April 2010, I was working as a Senior Consultant for Knowledge Rules which, subsequently, was acquired by Accenture in November 2010. Once a full Accenture employee, I was trained to the role of Infrastructure Project Manager; my responsibilities fluctuated in the various projects I was assigned to manage. Responsibilities: Infrastructure Project Manager / Project Delivery Manager for various customer projects Used various delivery tools and frameworks also covering solution design and architecture Applied various customer internal methodologies and processes for project quality assurance Applied Accenture Delivery Methods (ADM) to manage projects Managed a mix of onshore-offshore project team and resources Project Assignments (within Accenture): 1. Project Manager - Regional Application Release PMO Lead – AIG, Croydon, UK Project budget: £1M - Project team: 35 persons - Project duration: 8 months Led the Project Management Office (PMO) for GIFT R3.1 (UK release stream of an SAP application project: the Global Information and Financial Transformation). Aligned GIFT Release 3.1 tools, processes and plan according to AIG’s GPMO standards (the Global Project Management Office team was based in New York with offshoot in Manila). Managed project plan, requirements, fit-gaps, KDDs (Key Design Decisions), resources on-boarding, project status reporting, risk management, issue management, and time reporting of project team members. Supported the mobilisation and inception of team members composed of IT Consultants, SAP Financial Consultants (SAP FICO), and Development Consultants. Skills Snapshot: SAP PMO Management, Stakeholder Management, Service Management, Outsourcing, Resource Management, Time Management, Quality Assurance Management, Risk Management, Issue Management, Change management, SharePoint, Requirement Management, Process Compliance. 2. RODOD Application Restore Development Project Manager – Vodafone, Newbury, UK Project budget: £85K - Project team: 6 persons - Project duration: 3 months Managed to address Vodafone’s concerns on the previous RODOD Application Restore design by increasing customer / stakeholder engagements and refocusing the design team. Delivered a new Application Restore High Level Design (HLD) and obtained final approval by the client before handing over to the implementation team. The customer regained confidence in Accenture’s ability to deliver on complex solution design. Skills Snapshot: Project Management, Stakeholder Management, Resource Management, Time Management, SharePoint, Requirement Management, Business Continuity, Disaster Recovery, Technology Architecture, High Level design, Oracle Database 11g, Oracle Siebel CRM, Oracle fusion middleware, Enterprise Data Model, ETL, BI, Data Warehouse, Data Centre, Geo-redundancy. 3. VDI Infrastructure Project Manager - DWP (Department for Work and Pensions), London, UK Project budget: £2M - Project team: 60 persons - Project duration: 8 months Led the Virtual Desktop Infrastructure (VDI) workstream delivery, part of a very large project made of multiple workstreams. The goal was to deploy 1,000 VMware virtual desktops in a two different data centres. Developed a VDI project plan based on the business case and contract requirements between DWP and Accenture. Decided which VDI features should be deployed in the solution (feature matrix). Approved the architecture and the design of the selected VDI solution in compliance with the network infrastructure design. Delivered the required VDI deployment. Skills Snapshot: Page 3 of 4 AIME FRANCIS BONDOUMBOU Project Management, PRINCE2, ADM, Accenture project estimation tool, Stakeholder Management, Service Management (ITIL), Resource Management, Time Management, Transition management, SharePoint and Wiki Documentation Management, Process Management, Requirement Management (VDI Feature / Service Matrix), Business Continuity, Disaster Recovery, Technology Architecture, High Level / Detail design, VMware, Netapp, NAS, SAN, Cisco UCS, Windows 2008 Server, Linux Server, AS/400, Active Directory, DNS, WAN, LAN, Network Infrastructure, Firewall/Routers, Security Compliance, Data Centre, Georedundancy. 4. UK Region Infrastructure Project Manager, Project Global IPT Deployment – BG Group Project budget: £1M - Project team: 30 persons - Project duration: 8 months Mobilised a team of 1 Analyst, 1 Cisco Architect, 2 Cisco VOIP designers and 2 Cisco VOIP Testers to deploy the UK pilot of the Global IP Telephony deployment using BG’s Global IPT. Combined Cisco solution best practices with Accenture Delivery Methodologies (ADM) in order to deliver against fixed time but with quality. Deployed a pilot solution for BG’s assessment before they execute on their large global IPT solution deployment. Skills Snapshot: Project Management, Requirement Management, Stakeholder Management, Budget Control, Service Introduction, Project Delivery Framework (PDF), Project benefit review, Quality Assurance, Communication Management, Supplier Management, Cisco IPT best practices, architecture and design review, Cisco Unified Communications Manager (CUCM), CU Contact Center (CUCC), SIT, UAT. 5. Business Process Management (BPM) Consultant – BNP Cardif Pinnacle BNP Cardif Pinnacle - Project team: 25 persons - Project duration: 12 months. Obtained certification in PRPC 5.5 BPM in July 2010 (without prior knowledge or experience in Business Process Management. Subsequently, I was able to apply previous technical consultancy experience to help the customer defining, refining and validating the functional requirements of their Insurance Claim developed with Pegasystems PRPC. This resulted in a 35% decrease of the number of bugs, and a clear identification of new features and feature enhancements. Skills Snapshot: Business Analysis, Agile, Scrum team member, Requirement Management, Business Process Management, PRPC, SIT, UAT. Achievements: As a Regional Application Release PMO Project Manager, I was replacing an SAP PMO Project Manager who went on maternity leave and despite no prior experience on SAP financial application, I effectively completed the re-alignment of the application release project and satisfied the customer’s global project portfolio monitoring requirements. My role as VDI Infrastructure Project Manager was the first Accenture’s VDI deployment for an external customer. I effectively delivered the solution on budget and ahead of time. I successfully avoided Accenture a government contract fine of £35,000 per day, because of the successful delivery 2 weeks ahead of time, despite having to manage shared / external resources. As the UK Region Infrastructure Project Manager within Global IPT Programme I successfully managed the deployment of a £1M pilot, under a fixed time project, effectively de-risked the subsequent execution of BG-Group’s multi-million IPT network transformation programme. EARLY CAREER HISTORY: Nortel Network, Maidenhead, UK Nov 2008 – Dec 2009, Unified Communications Technical Consultant Jan 2007 – Sep 2008, UC Infrastructure Design Consultant Engineer Jan 2004 – Dec 2006, New Product Introduction Prime (NPI) Nov 1998 – Dec 2004, Contact Centre Applications, Technical Support Engineer Datavance Consulting, France Apr 1993 – Nov 1998, Network Administration Engineer, Windows NT Banque Conseil Connexion (BCC), Spain July 1992 - Apr 1993, Spain, Technical Analyst and programmer, C language Page 4 of 4