STATE OF NORTH CAROLINA IN THE OFFICE OF ADMINISTRATIVE HEARINGS 07 OSP 1606 COUNTY OF BURKE SANDRA PRESNELL, Petitioner, v. BROUGHTON HOSPITAL, Respondent. ) ) ) ) ) ) DECISION THIS MATTER came on to be heard before the undersigned Administrative Law Judge, Augustus B. Elkins II, on February 5, 2008 at the Burke County Courthouse in Morganton, North Carolina. The record was left open for submission of materials by the parties. After filing by Respondent on March 11, 2008, the record was closed. APPEARANCES For Petitioner: Sandra Presnell, pro se Morganton, North Carolina 28655 For Respondent: Elizabeth Guzman Assistant Attorney General Broughton Hospital Morganton, North Carolina 28655 ISSUES Whether the Respondent engaged in an unlawful State employment practice because of the Petitioner’s gender. (N.C.G.S. § 126-36) WITNESSES For Petitioner: Sandra Presnell For Respondent: Stephanie Greer Anna Pittman Joyce Short EXHIBITS For Petitioner Exhibits 1 and 2: For Respondent: Exhibit 1 BASED UPON careful consideration of the sworn testimony of the witnesses presented at the hearing, the documents and exhibits received and admitted into evidence, and the entire record in this proceeding, the undersigned Administrative Law Judge (ALJ) makes the following Findings of Fact. In making these findings of fact, the ALJ has weighed all the evidence and has assessed the credibility of the witnesses by taking into account the appropriate factors for judging credibility, including, but not limited to the demeanor of the witnesses, any interests, bias, or prejudice the witness may have, the opportunity of the witness to see, hear, know or remember the facts or occurrences about which the witness testified, whether the testimony of the witness is reasonable and whether the testimony is consistent with all other believable evidence in the case. FINDINGS OF FACT 1. The Petitioner has been continuously employed as a Health Care Technician I at Broughton Hospital since 2002. 2. On June 28, 2007 she applied for a position as a Health Care Technician II in the Admitting Services department of the hospital. 3. The job posting for the position indicated that “knowledge of North Carolina Commitment law and EMTALA guidelines is preferred” and that “Applicant should possess good communication skills and ability to work with patients, families, mental health centers, and other community personnel.” 4. There were ten applicants for the position that were screened to interview, six males and four females, all of whom were interviewed by then-Director of the Adult Admissions Unit and Admitting Services, Stephanie Greer, and Nursing Supervisor, Anna Pittman. Each applicant was asked an identical set of questions. 5. A male Health Care Technician was selected for the position. Ms. Greer informed Petitioner that she was not selected by letter dated September 6, 2007. 6. On October 8, 2007, Petitioner filed a Petition for a Contested Case Hearing, alleging she was denied the promotion due to her sex. 7. Petitioner testified at the Hearing that she believed that the hospital hired a male candidate to replace the one that had vacated the position due to retirement. She felt also that her seventeen years of State employment should have been considered, along with the one-month of cross-training she had done in the Admitting Office prior 2 to her application for the position. Petitioner testified that she had been told she would have an advantage over other candidates for an Admitting Office position if she were to cross-train there. 8. Ms. Greer testified that the Health Care Technician IIs in Admitting Services were the “public face” of Broughton Hospital and as such, were required to have a good working knowledge of State and federal law that bears directly on admissions to State psychiatric facilities, as well as an ability to communicate well with a variety of community professionals and entities within the admitting process. 9. Ms. Greer testified that Petitioner’s responses to interview questions, particularly about legal aspects of the admission process, were not as strong as those of the selected applicant. According to Ms. Greer, the selected applicant had obviously prepared for his interview by studying, in particular, the federal law known as “EMTALA”, the Emergency Treatment and Active Labor Act. He had an Associate’s Degree in Business Administration which also showed a strong knowledge in working with computers. In addition, Ms. Greer determined he had articulated well the responsibilities of the position, was well-spoken and was very personable. 10. In a post-interview discussion about her non-selection, Petitioner asked Ms. Greer why she had not been chosen and what she could do to improve her chances for the next opportunity. Ms. Greer explained that Petitioner came across to her and to others at times as harsh, gruff and rude. She praised Petitioner’s strong work ethic, but pointed out that Petitioner’s answers to questions were minimal and did not demonstrate the level of communication skills needed for the Admissions Office. 11. Ms. Greer also explained in her testimony that the cross-training she instituted in Admitting Services, which the Petitioner completed, was to provide flexibility in coverage in the event one of the Health Care Technicians in Admitting Services was off. The training included pre-registering patients, taking vital signs, filing and copying, and entering data in the computer. It did not include the actual communication and decision-making process necessary for admission to the hospital, the most critical piece of the job in Admitting Services. 12. Ms. Greer testified that there was no agenda to select a male for the position. She indicated that the last opening in the Admitting Services for a Health Care Technician II had been filled by a female. 13. Anna Pittman testified that she had worked as a nurse on the ward where the Petitioner was assigned prior to her promotion to Nursing Supervisor and observed Petitioner’s interaction with others. She described Petitioner as a good worker, but said she could be abrupt at times. 14. Joyce Short, the recruitment coordinator in Human Resources at Broughton Hospital, testified that the Admitting Office staff’s male-to-female ratio was 50-50. She 3 indicated there was no plan or agenda to select a male for the Health Care Technician II position. 15. Petitioner did not specify any objective evidence of discrimination in the hiring and selection process for the Health Care Technician II position, but based her claim on her belief of what the hiring manager’s intentions were in selecting a male applicant for the position. BASED UPON the foregoing Findings of Fact, and upon the preponderance or greater weight of the evidence in the whole record, the Undersigned makes the following: CONCLUSIONS OF LAW 1. The Office of Administrative Hearings has personal and subject matter jurisdiction over this contested case pursuant to Chapter 126 and Chapter 150B of the North Carolina General Statutes. The parties received proper notice of the hearing in the matter. To the extent that the findings of fact contain conclusions of law, or that the conclusions of law are findings of fact, they should be so considered without regard to the given labels. 2. A prima facie case of sex discrimination is established when an employee shows: (1) she is a member of a protected class; (2) she was performing satisfactorily; (3) she suffered an adverse employment action; and (4) a similarly situated employee received favorable treatment. St. Mary's Honor Ctr. v. Hicks, 509 U.S. 502, 506, 125 L. Ed. 2d 407, 113 S. Ct. 2742 (1993). 3. After a prima facie showing is made, a presumption arises that the State unlawfully discriminated or retaliated against the employee. To rebut the presumption of discrimination or retaliation, the employer must produce a legitimate, nondiscriminatory reason for its actions. Thereafter, the employee may prevail by showing that the proffered reason was not the true reason for the employment decision, but was merely a pretext for discrimination or retaliation. Enoch v. Alamance County Dep't of Soc. Servs., 164 N.C. App. 233, 595 S.E.2d 744, (2004); St. Mary’s Honor Center v. Hicks, 509 U.S. 502, 113 S. Ct. 2742 (1993). 4. Employment discrimination law recognizes that discrimination in employment cases fall within one of two categories: 'pretext' cases and 'mixed-motives' cases. Price Waterhouse v. Hopkins, 490 U.S. 228, 109 S.Ct. 1775, 104 L.Ed.2d 268 (1989). 5. Many Courts, including the Fourth Circuit held that a mixed motive analysis did not apply unless the Petitioner had produced direct evidence of discrimination. Fuller v. Phipps, 67 F.3d 1137 (4th Cir. 1995). The U.S. Supreme Court addressed this issue in Desert Palace, Inc. v. Costa, 539 U.S. 90, 123 S.Ct. 2148 (2003), holding that an 4 employee is entitled to a mixed motive analysis without regard to whether the evidence presented is direct or circumstantial and thus overruled Fuller. 6. Under the pretext analysis, an employee may establish a claim by presenting sufficient evidence that the protected trait “actually motivated the employer’s decision.” Murray v. United Food & Commercial Worker’s Union, 100 Fed. Appex. 165, 2004 WL 1254979 (4th Cir. 2004). Under the mixed motive analysis, an unlawful employment practice is established when the complaining party establishes that race, color, national origin, or sex was a motivating factor for any employment practice, even though other factors also motivated the practice. Under the mixed motive analysis there are however limited remedies available if the Petitioner prevails. 7. In this case the evidence is void of any showing that anyone consulted any EEO plan for Broughton. There were no racial or gender goals applicable to the disputed position. Further, there was no evidence regarding operation of any type of plan, utilization analysis or target dates regarding the position sought by Petitioner. The decision to select the successful applicant over the Petitioner was not made pursuant to a bona fide affirmative action plan or any other type of plan and the Undersigned finds insufficient foundational evidence to support a basis of direct discrimination. 8. The Undersigned has examined whether discrimination was evident from the Respondent’s different treatment of Mr. Duckworth (the successful applicant) from the Petitioner. 9. The Undersigned concludes that Petitioner has failed in her burden of proof that the reasons Respondent articulated for its hiring decision were not its true reasons but a pretext for discrimination. 10. In fact in this case, there were two individuals on the hiring panel. There were 10 applicants and all 10 were interviewed. Relevant to this case, Both Petitioner and Mr. Duckworth were qualified for the position sought, each having different strengths. Of note was and is Mr. Duckworth’s holding an Associate Degree in Business and his performance during the interview process. 11. Placing more weight upon different strengths does not constitute disparate treatment absent prevailing evidence supporting illegitimate reasons for an employer’s actions. Petitioner’s evidence and the burden of proof she carries failed to sufficiently dispute Respondent’s evidence that the factors and assessments of education skills and knowledge, and performance during the interviews, not gender discrimination, precipitated the Respondent’s employment decision. Petitioner’s evidence taken in whole, under current case law analysis, does not overcome Respondent’s nondiscriminatory reasons for its hiring decision. 5 BASED UPON the foregoing Findings of Fact and Conclusions of Law the Undersigned makes the following: DECISION There is sufficient evidence in the record to properly and lawfully support the Conclusions of Law cited above. Petitioner failed to carry her burden of proof by a preponderance of the evidence that the Respondent discriminated against her on the basis of her gender. The finder of fact cannot properly act upon the weight of evidence, in favor of the one ultimately having the onus, unless it overbear, in some degree, the weight upon the other side. Petitioner’s evidence does not overbear in that degree required by law the weight of evidence of Respondent. Respondent’s actions were in accordance with all applicable State laws and rules. NOTICE The agency making the final decision in this contested case is required to give each party an opportunity to file exceptions to this decision, and to present written arguments to those in the agency who will make the final decision. N. C. Gen. Stat. § 150B-36(a). In accordance with N.C. Gen. Stat. § 150B-36 the agency shall adopt each finding of fact contained in the Administrative Law Judge’s decision unless the finding is clearly contrary to the preponderance of the admissible evidence. For each finding of fact not adopted by the agency, the agency shall set forth separately and in detail the reasons for not adopting the finding of fact and the evidence in the record relied upon by the agency in not adopting the finding of fact. For each new finding of fact made by the agency that is not contained in the Administrative Law Judge’s decision, the agency shall set forth separately and in detail the evidence in the record relied upon by the agency in making the finding of fact. The agency that will make the final decision in this case is the North Carolina State Personnel Commission. State Personnel Commission procedures and time frames regarding appeal to the Commission are in accordance with Appeal to Commission, Section 0.0400 et seq. of Title 25, Chapter 1, SubChapter B of the North Carolina Administrative Code (25 NCAC 01B .0400 et seq.). IT IS SO ORDERED. This the 15th day of April, 2008. ________________________________ Augustus B. Elkins II Administrative Law Judge 6